WO2011077503A1

WO2011077503A1 - Information processing device, information processing method, and program

Info

Publication number: WO2011077503A1
Application number: PCT/JP2009/071207
Authority: WO
Inventors: 直樹萩原; 広志小野塚
Original assignee: 株式会社らいふ
Priority date: 2009-12-21
Filing date: 2009-12-21
Publication date: 2011-06-30
Also published as: JPWO2011077503A1; SG181842A1; CN102667847A

Abstract

Provided are an information processing device, an information processing method, and a program which are applicable to, for example, a server managing inspection results of foods, and which enable consumers and food providers to easily recognize degrees of security and safety. An inspection result management device (11) acquires results of a plurality of food-related inspections at a restaurant, calculates a security degree and a safety degree on the basis of the results of the plurality of food-related inspections, and displays the security degree and the safety degree on a terminal device (12).

Description

Information processing apparatus, information processing method, and program

The present invention relates to an information processing apparatus, an information processing method, and a program, and in particular, an information processing apparatus and an information processing method that enable consumers and food providers to easily recognize the safety and safety of food. And related to the program.

In recent years, impersonations such as food production areas, raw materials, expiry dates, expiration dates, and edible suitability have been discovered one after another, and there is an urgent need to increase food safety and safety.

And in order to increase the safety and security of food, it is necessary that consumers and food providers can easily recognize the safety and safety of food.

Conventionally, there is an information display system that appeals customers to the food management system by measuring the environmental characteristics such as temperature, humidity, illuminance, etc. of each sales floor of food and displaying the distribution information of the environmental characteristics ( For example, see Patent Document 1).

JP 2009-251811 A

However, in such an information display system, only distribution information of environmental characteristics is displayed, so it is necessary for consumers and food providers themselves to determine the level of security and safety of food caused by the environmental characteristics. There is. Therefore, it is not easy for consumers and food providers to recognize food safety and safety.

The present invention has been made in view of such a situation, and enables consumers and food providers to easily recognize the safety level and safety level of food.

An information processing apparatus according to an aspect of the present invention calculates acquisition level of safety and safety of food based on acquisition means for acquiring results of a plurality of inspections regarding food in a predetermined facility, and results of the plurality of inspections It is an information processing apparatus provided with a calculation means and a display control means for displaying the food safety level and the safety level.

The information processing method and program according to one aspect of the present invention correspond to the information processing apparatus according to one aspect of the present invention.

In one aspect of the present invention, results of a plurality of inspections relating to food in a predetermined facility are obtained, and based on the results of the plurality of inspections, the food safety level and the safety level are calculated, and the food safety level is calculated. And the safety level is displayed.

According to one aspect of the present invention, consumers and food providers can easily recognize food safety and safety.

It is a block diagram which shows the structural example of one Embodiment of the information processing system to which this invention is applied. It is a block diagram which shows the hardware structural example of the test result management apparatus of FIG. 2 is a block diagram illustrating a functional configuration example of a CPU 21. FIG. It is a figure which shows a safety | security degree addition ratio and a safety | security degree addition ratio. It is a figure which shows the example of a shop list screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of a shop screen. It is a figure which shows the example of an improvement schedule screen. It is a flowchart explaining the TSS result store list screen transmission process by CPU. It is a flowchart explaining the certificate screen transmission process by CPU. It is a flowchart explaining the TSS store screen transmission process by CPU. It is a flowchart explaining the improvement schedule screen transmission process by CPU.

<One embodiment>
[Configuration example of one embodiment of information processing system]
FIG. 1 is a block diagram showing a configuration example of an embodiment of an information processing system to which the present invention is applied.

1 is configured by connecting an inspection result management apparatus 11 and a terminal apparatus 12 via a network or the like.

The inspection result management device 11 is a server installed in an inspection company that inspects food and gives an objective evaluation of the result, for example, and the terminal device 12 is used by, for example, food providers and consumers. Personal computer.

Examples of food providers include food producers, distributors, retailers, facilities that cook and provide food (for example, food suppliers and restaurants), and food factories that process and sell food. Here, the food provider is described as being a restaurant.

The inspection result management apparatus 11 is a food-related inspection (such as a toxicity inspection, a locality inspection, a freshness inspection, a pre-shipment inspection, a total sanitation system (hereinafter referred to as TSS), a component inspection, etc. (Hereinafter referred to as food-related inspection).

The toxicity test is a test for residual agricultural chemicals, residual antibiotics, mold toxicity, food additives, etc. in food. Residual pesticide test is an inspection to determine whether residual pesticides are detected in objects such as agricultural products and processed foods. Residual antibiotic test is a detection of residual antibiotics from objects such as marine products and agricultural products. It is a check whether it is done. The mold toxicity test is a test for detecting whether aflatoxin is detected in food, and the test for food additives is a test for detecting whether more additives than food hygiene law standards are detected. It is.

In addition, the production area inspection is an inspection of whether or not the display production area and the actual food production area are the same by a food analysis of stable isotopes. The freshness inspection is an inspection of whether the K value of the food is 15 or less, an inspection of whether the histamine is 38 or more, etc. The pre-shipment inspection detects toxin PCR from the food before shipment. It is an inspection.

TSS is the inspection of the kitchen equipment of the restaurant, the inspection of the kitchen equipment, the inspection of the kitchen hygiene, the inspection of the kitchen staff, the inspection of the hygiene of the kitchen staff, etc. Hospitality equipment inspection, which is an inspection of the cleaning condition, etc., customer service staff inspection, which is an inspection of the hygiene status of the customer service staff, etc. Food poisoning bacteria inspection, which is an inspection of food poisoning bacteria, and stool submission rate inspection, which is an inspection of the stool submission rate of all staff.

In addition, the component inspection is an inspection of whether or not the basic ingredients of food, vitamins, minerals, fatty acids, etc. are different from the displayed contents.

The inspection result management device 11 receives a request or information transmitted from the terminal device 12. In response to a request from the terminal device 12, the inspection result management device 11 generates screen information for displaying various screens based on the results of the food-related inspection, and transmits the screen information to the terminal device 12.

The terminal device 12 receives the screen information transmitted from the inspection result management device 11, and displays various screens based on the screen information. In addition, the terminal device 12 transmits a request and information to the inspection result management device 11 in accordance with a user instruction.

[Hardware configuration example of inspection result management device]
FIG. 2 is a block diagram illustrating a hardware configuration example of the inspection result management apparatus 11 of FIG.

2 includes a CPU (Central Processing Unit) 21, and an input / output interface 25 is connected to the CPU 21 via a bus 24.

The CPU 21 executes a program stored in a ROM (Read Only Memory) 22 when a command is input by the user operating the input unit 26 or the like via the input / output interface 25. Alternatively, the CPU 21 loads a program stored in the storage unit 28 to a RAM (Random Access Memory) 23 and executes it.

Thereby, the CPU 21 executes various processes. Then, the CPU 21 outputs the processing result as necessary, for example, via the input / output interface 25, output from the output unit 27, or transmitted from the communication unit 29, and further stored in the storage unit 28.

The input unit 16 includes a keyboard, a mouse, a microphone, and the like. The output unit 17 includes an LCD (Liquid Crystal Display), a speaker, and the like.

Further, the program executed by the CPU 21 can be stored (recorded) in the removable medium 31. Such a removable medium 31 can be provided as so-called package software. Here, examples of the removable medium 31 include a flexible disk, a CD-ROM (Compact Disc Read Only Memory), an MO (Magneto Optical) disc, a DVD (Digital Versatile Disc), a magnetic disc, and a semiconductor memory.

Further, the program executed by the CPU 21 is installed in the computer from the removable medium 31 through the drive 30 as described above, and is also downloaded to the inspection result management apparatus 11 through the communication network or the broadcast network, and a built-in storage unit 28 can be installed. That is, for example, the program can be wirelessly transferred from the download site to the inspection result management apparatus 11 via a digital satellite broadcasting artificial satellite, or via a network such as a LAN (Local Area Network) or the Internet. It can be transferred to the management apparatus 11 by wire.

Although illustration is omitted, the hardware configuration of the terminal device 12 is the same as that of the inspection result management device 11 of FIG.

[Functional configuration example of inspection result management device]
FIG. 3 is a block diagram illustrating a configuration example of a function that is realized by the CPU 21 of the inspection result management device 11 and that transmits screen information to the terminal device 12.

In FIG. 3, the CPU 21 includes an acquisition unit 51, a safe safety level calculation unit 52, a storage control unit 53, a reception unit 54, a read control unit 55, a store list screen generation unit 56, a store screen generation unit 57, and an improvement schedule screen generation unit. 58 and a transmission unit 59 (display control means).

The acquisition unit 51 acquires the inspection result of the food related inspection input by the user's operation of the input unit 26 and supplies it to the storage control unit 53. In addition, the acquisition unit 51 supplies the inspection result of the food-related inspection to the safe safety level calculation unit 52. Note that the inspection result of the food-related inspection is represented by a score when a predetermined score (for example, 100 points) is a full score.

The safety / security level calculation unit 52 calculates the level of security and safety based on the inspection result supplied from the acquisition unit 51.

Specifically, the safety / safety calculation unit 52 belongs to a food-related inspection group (hereinafter referred to as a safety level group) used for calculation of the safety level stored in advance in the storage unit 28 from the read control unit 55. Information indicating food-related inspections (hereinafter referred to as “food-related inspections for safety level”) and an addition ratio (hereinafter referred to as “safety level addition ratio”) corresponding to each food-related inspection for safety level are acquired. Then, the safety / safety level calculation unit 52 adds the results of the security level food-related inspections among the inspection results from the acquisition unit 51 by the safety level addition ratio corresponding to the security level food-related inspections, and obtains the result. The value obtained is taken as the degree of security.

In addition, the safety-safety level calculation unit 52 receives a food-related test belonging to a food-related test group (hereinafter referred to as a safety level group) used for the calculation of the safety level stored in the storage unit 28 in advance from the read control unit 55. Information indicating (hereinafter referred to as “safety degree food-related inspection”) and an addition ratio corresponding to each safety degree food-related inspection (hereinafter referred to as “safety degree addition ratio”) are acquired. Then, the safety / safety calculation unit 52 adds the results of the safety food-related inspections among the inspection results from the acquisition unit 51 at the safety degree addition ratio corresponding to the safety food-related inspections, and obtains the result. The value obtained is the safety level. The safety / safety level calculation unit 52 supplies the security level and the safety level to the storage control unit 53.

The storage control unit 53 supplies the inspection result and the like supplied from the acquisition unit 51 to the storage unit 28 for storage. In addition, the storage control unit 53 supplies the safety level and the safety level supplied from the safety / safety level calculation unit 52 to the storage unit 28 in association with the inspection result, and stores them. Furthermore, the storage control unit 53 supplies the achievement rate of the improvement schedule (described later) of a predetermined restaurant supplied from the receiving unit 54 to the storage unit 28 and stores it in association with the inspection result of the restaurant.

The improvement schedule is an action schedule for improving the inspection result, and the improvement schedule is stored in the storage unit 28 in association with each inspection result.

The transmission unit 54 receives various screen information transmission requests received from the terminal device 12 via the communication unit 29. The receiving unit 54 supplies the transmission request to the read control unit 55. Further, the achievement rate of the improvement schedule received from the terminal device 12 via the communication unit 29 is input to the reception unit 54. The receiving unit 54 supplies the achievement rate to the storage control unit 53.

The read control unit 55 reads the information indicating the food-related inspection for the safety level and the addition rate for the safety level from the storage unit 28, and reads the information indicating the food-related inspection for the safety level and the addition rate for the safety level. Then, the read control unit 55 supplies the safety level food-related inspection, the security level addition ratio, the safety level food-related test information, and the safety level addition ratio to the safety level calculation unit 52. .

When the receiving control unit 54 receives a transmission request for screen information of a store list screen that displays a list of test results of a plurality of restaurants from the receiving unit 54, the read control unit 55 displays the test results of the plurality of restaurants from the storage unit 28. Read and supply to the store list screen generation unit 56. The inspection result displayed on the store list screen may be a search result of all restaurants stored in the storage unit 28, or a restaurant belonging to a predetermined group (for example, a chain store, the same industry) The search result may be only the search result.

In addition, when the receiving control unit 54 receives a transmission request for the screen information of the store screen representing the inspection result of one restaurant, the reading control unit 55 and the security result associated therewith The degree and the safety degree are read from the storage unit 28 and supplied to the store screen generation unit 57.

Further, when the receiving control unit 54 receives a transmission request for screen information of an improvement schedule screen representing an improvement schedule of one restaurant, the reading control unit 55 displays an improvement schedule corresponding to the search result of the restaurant. Is retrieved and read and supplied to the improvement schedule screen generation unit 58.

The store list screen generation unit 56 generates screen information of the store list screen based on the inspection result supplied from the read control unit 55 and supplies the screen information to the transmission unit 59.

The store screen generation unit 57 generates screen information of the store screen based on the inspection result supplied from the read control unit 55 and the safety level and the safety level associated therewith, and supplies the screen information to the transmission unit 59. .

The improvement schedule screen generation unit 58 generates screen information of the improvement schedule screen based on the improvement schedule supplied from the read control unit 55 and supplies the screen information to the transmission unit 59.

The transmission unit 59 receives the screen information of the store list screen from the store list screen generation unit 56, the screen information of the store screen from the store screen generation unit 57, or the screen information of the improvement schedule screen from the improvement schedule screen generation unit 58. The data is supplied to the communication unit 29 and transmitted to the terminal device 12 that has requested transmission of the screen information. Thereby, in the terminal device 12, a store list screen, a store screen, or an improvement schedule screen is displayed.

That is, the transmission unit 59 causes the terminal device 12 to display the screen information of the store list screen, the store screen, or the improvement schedule screen by transmitting the screen information to the terminal device 12.

[Explanation of safety level and safety level calculation]
FIG. 4 is a diagram illustrating the safety level addition ratio and the safety level addition ratio.

As shown in FIG. 4A, the group for safety level belongs to the production area inspection, TSS, component inspection, and freshness inspection. In the example of FIG. 4, the safety level addition ratios for the production area inspection, TSS, component inspection, and freshness inspection are 10%, 50%, 10%, and 30%, respectively. Therefore, the safety / safety level calculation unit 52 adds 10% of the result of the production area inspection, 50% of the result of the TSS, 10% of the result of the component inspection, and 30% of the result of the freshness inspection. The ratio to is required as the degree of security.

Note that this level of security is classified into a plurality of evaluation values by the store screen generation unit 57. In the example of FIG. 4, the safety level is separated into four types of evaluation values. Specifically, when the safety degree is 60% or less, it is classified into 0 stars as the evaluation value, and when the safety degree is 60% or more and less than 75%, it is classified into one star as the evaluation value. Is done. Further, when the safety degree is 75% or more and less than 95%, it is classified into two stars as an evaluation value, and when the safety degree is 95% or more, it is classified into three stars as an evaluation value. In addition, it shows that evaluation is so high that there are many stars.

Also, as shown in FIG. 4B, the safety level group includes a toxicity test, a freshness test, a pre-shipment test, and a TSS. Further, in the example of FIG. 4, the safety degree addition ratios of toxicity test, freshness test, pre-shipment test, and TSS are 10%, 30%, 10%, and 50%, respectively. Therefore, the safety / safety calculation unit 52 adds 10% of the result of the toxicity test, 30% of the result of the freshness test, 10% of the result of the pre-shipment test, and 50% of the result of the TSS. The ratio to the perfect score is obtained as the safety degree.

Note that this safety level is also classified into a plurality of evaluation values by the store screen generation unit 57, similarly to the safety level. In the example of FIG. 4, the safety level is classified into four types of evaluation values, similar to the safety level.

[Example of store list screen]
FIG. 5 is a diagram illustrating an example of a store list screen.

The terminal device 12 first displays the group selection unit 81, the inspection item selection unit 82, and the period input field 83 of FIG. The group selection unit 81 is operated when selecting the name of a group (for example, the name of a chain store) to which a plurality of restaurants corresponding to the test result displayed on the store list screen belongs. The name of the group that can be selected by the group selection unit 81 is input by the user's operation of the input unit 26 as the name of the group to which the restaurant corresponding to the inspection result belongs together with the inspection result. The name of this group is stored in the storage unit 28 in association with the inspection result.

Also, the inspection item selection unit 82 is operated when selecting the name of the inspection corresponding to the search result displayed on the store list screen. The period input field 83 is operated when inputting the period of the implementation date of the food related inspection corresponding to the inspection result displayed on the store list screen. The implementation date of the food-related inspection is input together with the inspection result by the operation of the input unit 26 by the user, and is stored in the storage unit 28 in association with the inspection result.

When the group selection unit 81 and the inspection item selection unit 82 are operated, the inspection of the names selected by the inspection item selection unit 82 of a plurality of restaurants belonging to the group of the name selected by the group selection unit 81 A request to transmit the screen information of the store list screen indicating the inspection result of the inspection performed within the period selected in the period input field 83 is transmitted from the terminal device 12 to the inspection result management apparatus 11.

In the example of FIG. 5, the name “A” is selected by the group selection unit 81, and the name “TSS” is selected by the inspection item selection unit 82. In the period input field 83, a period from December 1 to December 15 is selected.

In this case, in the test result management apparatus 11, in response to a transmission request from the terminal apparatus 12, for example, the TSS result list 84 is further included in the group selection unit 81, the test item selection unit 82, and the period input field 83. Screen information of the store list screen 71 is generated.

The TSS result list 84 includes items “store name / office name”, “comprehensive judgment result”, “implementation date”, “result report date”, “kitchen equipment”, “kitchen hygiene”, “kitchen staff”, “ It is a table in which the contents of each item are described corresponding to “Service Facilities”, “Service Staff”, “Hygiene Indicator Bacteria”, “Food Poisoning Bacteria”, “Foot Test Submission Rate”, and “Improvement Schedule”.

As the content of the item “store name / office name”, the store name of the restaurant stored in the storage unit 28 in association with the group name “A” is described. In the example of FIG. 5, “Tachikawa Mpic Store”, “Shinjuku Nishikimachi Store”, and “Gotanda Cats Store” are described. On the store list screen 71, when the user of the terminal device 12 selects (double-clicks, etc.) the content of the item “store name / office name” with a mouse or the like (not shown), the terminal device 12 displays the selected store name. The screen information transmission request of the restaurant screen of the restaurant is transmitted to the inspection result management apparatus 11.

As the content of the item “overall determination result”, an overall determination evaluation value obtained based on each inspection result of TSS of each restaurant belonging to the group of the group name “A” is described. Here, the comprehensive determination evaluation value is an average value of each inspection result of the TSS, but may be a weighted average value of each inspection result of the TSS. In this case, as the weight, for example, food weight poisoning inspection, hygiene index bacteria inspection, kitchen hygiene inspection, hospital staff inspection, kitchen staff inspection, kitchen equipment inspection, and hospital equipment inspection can be employed in this order.

As the content of the item “implementation date”, the implementation date of the TSS stored in the storage unit 28 is described in association with the test result of each restaurant belonging to the group with the group name “A”. In addition, as the contents of the item “result report date”, the report date of the test result is described. The report date of the test result is the date when the test result is input by the user's operation of the input unit 26, and is stored in the storage unit 28 in association with the test result.

The contents of the items "kitchen equipment", "kitchen hygiene", "kitchen staff", "customer service", "customer staff", "hygiene indicator bacteria", "food poisoning bacteria", and "stool test submission rate" Test results of kitchen facilities inspection, kitchen hygiene inspection, kitchen staff inspection, customer service inspection, hospital staff inspection, hygiene indicator bacteria inspection, food poisoning bacteria inspection, stool submission rate inspection of each restaurant belonging to the group of group name “A” Described.

It should be noted that the user of the terminal device 12 has the items “kitchen equipment”, “kitchen hygiene”, “kitchen staff”, “customer service facilities”, “customer staff”, “hygiene indicator bacteria”, “food poisoning bacteria”, and “test submission” When “Rate” is selected, the contents of the TSS result list 84 are sorted in ascending or descending order of the contents of the selected item. Whether to sort in ascending order or descending order may be determined in advance, or may be switched each time an item is selected.

As the content of the item “improvement schedule”, the achievement rate of the improvement schedule associated with the inspection result of each restaurant belonging to the group with the group name “A” is described.

[Example of store screen]
6 to 12 are diagrams showing examples of store screens.

The store screen in FIG. 6 is a certificate screen 121 for proving the safety and security of the restaurant to be processed. A certificate is displayed on the certificate screen 121. This certificate includes a restaurant name, a star that is an image representing an evaluation value of the safety level, a star that is an image representing an evaluation value of the safety level, and the like.

As described above, on the certificate screen 121 in FIG. 6, the degree of safety and the degree of safety are displayed as the number of stars. Therefore, consumers and food providers who use the terminal device 12 to view the certificate screen 121 It is possible to easily recognize the safety and security of restaurants.

7 to 12 is a TSS store screen 122 for displaying TSS results of restaurants to be processed. The TSS store screen 122 shown in FIGS. 7 to 12 may be displayed as one screen, and the entire screen need not be displayed simultaneously. For example, the TSS store screen 122 illustrated in FIGS. 7 to 12 may be a screen that is continuously displayed as the user of the terminal device 12 scrolls.

The TSS store screen 122 in FIGS. 7 to 12 includes a TSS inspection execution date and an inspection result report date, items “overall evaluation”, “improvement points”, “kitchen equipment”, “kitchen hygiene”, “kitchen staff”. , “Service Facilities”, “Service Staff”, “Hygiene Indicator Bacteria”, and “Food Poisoning Bacteria” are displayed.

As shown in FIG. 7, the content of the item “overall evaluation” includes the name of the restaurant to be processed, the comprehensive determination evaluation value, the determination corresponding to the total determination evaluation value, the comprehensive comment, and the radar chart representing the TSS result. Etc. are displayed.

The determination corresponding to the comprehensive determination evaluation value is determined, for example, based on whether or not the comprehensive determination evaluation value exceeds a threshold value. For example, when the threshold value is 50 points, when the comprehensive determination evaluation value does not exceed 50 points, the determination corresponding to the comprehensive determination evaluation value is “caution”, and when the comprehensive determination evaluation value is 50 points or more, The determination corresponding to the determination evaluation value is “no problem”. Note that a plurality of threshold values may be set.

The comprehensive comment is input together with the inspection result by the operation of the input unit 26 of the user (for example, an inspector) of the inspection result management apparatus 11, and is stored in the storage unit 28 in association with the inspection result.

As described above, since comments and determinations are displayed, the user of the terminal device 12 who is not a sanitation expert can easily grasp the current state of sanitation management.

The radar chart showing the results of TSS is the result of each of the seven tests of TSS kitchen equipment inspection, kitchen hygiene inspection, kitchen staff inspection, hospital equipment inspection, hospital staff inspection, hygiene indicator bacteria inspection, and food poisoning bacteria inspection. It is a radar chart showing. Therefore, on this radar chart, as shown in FIG. 7, a heptagon connecting points representing the inspection results of each inspection is displayed. By displaying such a radar chart, the user of the terminal device 12 can easily recognize the tendency of the TSS result.

In this radar chart, not only the heptagon representing the latest inspection result, but also the heptagon representing the inspection result before the latest may be superimposed and displayed. In this case, the user of the terminal device 12 can easily recognize the change in the inspection result.

As shown in Fig. 7, the contents of the item "necessary points for improvement" include current images of facilities that need improvement, points to be pointed out for current facilities, possible hazards, reasons for the occurrence of such hazards, and improvements Is displayed. The current image of the facility or the like that needs improvement is, for example, taken by the user of the inspection result management apparatus 11, input via the input unit 26, and stored in the storage unit 28 in association with the inspection result. . The indications for the current equipment, possible harm, the reason for the occurrence of the harm, and the improvement matters are input together with the inspection result by the operation of the input unit 26 of the user of the inspection result management apparatus 11, and are associated with the inspection result. It is stored in the storage unit 28.

As shown in FIG. 8, as the contents of the item “kitchen equipment”, the result of the kitchen equipment inspection is displayed for each detailed inspection item, and as the contents of the item “kitchen hygiene”, the result of the kitchen hygiene inspection is the detailed inspection item. It is displayed every time. Further, as shown in FIG. 9, as the contents of the item “kitchen staff”, the result of the kitchen staff inspection is displayed for each detailed inspection item, and as shown in FIG. 10, as the contents of the item “service facility”, The result of customer service inspection is displayed for each detailed inspection item. Furthermore, as shown in FIG. 11, as the contents of the item “service staff”, the result of the service staff inspection is displayed for each detailed inspection item.

In addition, if the result of the kitchen equipment inspection, kitchen hygiene inspection, kitchen staff inspection, customer service inspection, or customer service inspection is bad, the indication items for the inspection result are also displayed corresponding to the inspection result.

In the examples of FIGS. 7 to 12, points are assigned to the detailed inspection items, and the inspection results corresponding to the detailed inspection items are represented by points corresponding to the points. Then, as the kitchen equipment inspection, kitchen hygiene inspection, kitchen staff, customer service inspection, and customer service inspection results, the ratios of points representing the inspection results with respect to the total score of all detailed inspection items are used.

For example, as shown in FIG. 8, the total score of all detailed inspection items in the kitchen equipment inspection is 24 points, and the score as the inspection result is 14 points. Accordingly, the ratio of the score as the inspection result to the total score of all the detailed inspection items of the kitchen equipment inspection is 58%, and the kitchen equipment inspection result is 58.

As shown in FIG. 12, the contents of the items “hygiene indicator bacteria” and “food poisoning bacteria” are the location wiped with the inspection instrument, that is, the results of the hygiene indicator bacteria test for each collection site, the results of the food poisoning bacteria test, etc. Is displayed. The test result may be expressed as negative or positive, or may be expressed as the number of bacteria. In addition, as shown in FIG. 12, when the inspection result is bad, an indication item for the inspection result may be displayed corresponding to the inspection result.

Although the TSS result is represented by a radar chart on the TSS store screen 122 in FIGS. 7 to 12, the TSS result may be represented by a graph other than the radar chart such as a bar graph. When the TSS result is represented by a bar graph, the user of the terminal device 12 can easily recognize the dominant one of the TSS results.

[Example of improvement schedule screen]
FIG. 13 is a diagram illustrating an example of an improvement schedule screen.

As shown in FIG. 13, the improvement schedule screen 123 displays the name of the restaurant to be processed, the improvement schedule, and the like.

The improvement schedule is composed of an improvement field, an input field for the person in charge of the improvement problem, an improvement problem schedule, and an input field for the achievement rate of the improvement schedule. In the input column of the person in charge of the improvement task, the name of the store clerk who is assigned to the terminal device 12 by the restaurant clerk and assigned the role of executing the improvement task is displayed. The improvement schedule achievement rate input field displays the improvement schedule achievement rate input to the terminal device 12 by a restaurant clerk.

[Explanation of processing of inspection result management device]
FIG. 14 is a flowchart for explaining TSS result store list screen transmission processing by the CPU 21 of the inspection result management apparatus 11. In the TSS result store list screen transmission process, for example, in the terminal device 12, the predetermined group name of the group selection unit 81 and the TSS of the inspection item selection unit 82 in FIG. Started when entered.

In step S <b> 10, the receiving unit 54 stores a list of stores representing results of TSS within a predetermined period of restaurants belonging to a predetermined group, which are transmitted from the terminal device 12 in response to selection and input by the user of the terminal device 12. A screen information transmission request for a screen is received. Then, the receiving unit 54 supplies the transmission request to the read control unit 55.

In step S11, the read control unit 55 stores the result of the TSS corresponding to the group having the predetermined group name selected by the group selection unit 81, the achievement rate of the improvement schedule, and the like in response to the transmission request from the reception unit 54. The data is read from the unit 28 and supplied to the store list screen generation unit 56.

In step S <b> 12, the store list screen generation unit 56 obtains a comprehensive determination value based on the TSS result supplied from the read control unit 55.

In step S13, the store list screen generation unit 56 generates screen information of the store list screen 71 based on the obtained comprehensive determination value, the TSS result from the read control unit 55, the achievement rate of the improvement schedule, and the like. The data is supplied to the transmission unit 59.

In step S14, the transmission unit 59 controls the communication unit 29 to transmit the screen information of the store list screen 71 to the terminal device 12, and ends the process.

In the above description, only the store list screen showing the result of TSS has been described in detail, but the same processing is performed for the store list screen of the results of food-related inspections other than TSS.

FIG. 15 is a flowchart for explaining certificate screen transmission processing by the CPU 21 of the inspection result management apparatus 11. This certificate screen transmission process is started, for example, when the terminal device 12 is instructed to display a certificate screen of a predetermined restaurant.

In step S20, the receiving unit 54 receives a transmission request for screen information on a certificate screen of a predetermined restaurant, which is transmitted from the terminal device 12 in response to an instruction from the user of the terminal device 12. Then, the receiving unit 54 supplies the transmission request to the read control unit 55.

In step S21, in response to the transmission request from the receiving unit 54, the reading control unit 55 sets the restaurant corresponding to the screen information targeted for transmission as the processing target restaurant, and the security level of the processing target restaurant. The degree of safety and the like are read out and supplied to the store screen generation unit 57.

In step S <b> 22, the store screen generation unit 57 obtains evaluation values for the safety level and the safety level based on the safety level and the safety level supplied from the read control unit 55. Specifically, as described in FIG. 4, the store screen generation unit 57 classifies the safety level and the safety level into the number of stars as evaluation values.

In step S23, the store screen generation unit 57 generates screen information of the certificate screen 121 based on the evaluation values of the safety level and the safety level obtained in step S22, and supplies them to the transmission unit 59.

In step S24, the transmission unit 59 controls the communication unit 29 to transmit the screen information of the certificate screen 121 to the terminal device 12, and ends the process.

FIG. 16 is a flowchart for explaining TSS store screen transmission processing by the CPU 21 of the inspection result management apparatus 11. This TSS store screen transmission process is started when, for example, the terminal device 12 is instructed to display a TSS store screen of a predetermined restaurant.

In step S30, the receiving unit 54 receives a transmission request for screen information on a TSS store screen of a predetermined restaurant, which is transmitted from the terminal device 12 in response to an instruction from the user of the terminal device 12. Then, the receiving unit 54 supplies the transmission request to the read control unit 55.

In step S31, in response to the transmission request from the reception unit 54, the reading control unit 55 sets the restaurant corresponding to the screen information to be transmitted as the processing target restaurant, and the result of the TSS of the processing target restaurant. Are read out and supplied to the store screen generator 57.

In step S32, the store screen generation unit 57 obtains a comprehensive determination value based on the TSS result supplied from the read control unit 55.

In step S <b> 33, the store screen generation unit 57 generates screen information of the TSS store screen 122 based on the obtained comprehensive determination value, the TSS result from the read control unit 55, and supplies the screen information to the transmission unit 59.

In step S34, the transmission unit 59 controls the communication unit 29 to transmit the screen information of the TSS store screen 122 to the terminal device 12, and ends the process.

In the above description, only the store screen as a result of TSS has been described. However, the same processing is performed for a store screen as a result of food-related inspections other than TSS.

FIG. 17 is a flowchart for explaining the improvement schedule screen transmission processing by the CPU 21 of the inspection result management apparatus 11. This improvement schedule screen transmission process is started, for example, when the terminal device 12 is instructed to display the improvement schedule screen 123 of a predetermined restaurant.

In step S40, the receiving unit 54 receives a transmission request for screen information on an improvement schedule screen of a predetermined restaurant, which is transmitted from the terminal device 12 in response to an instruction from the user of the terminal device 12. Then, the receiving unit 54 supplies the transmission request to the read control unit 55.

In step S41, in response to the transmission request from the receiving unit 54, the reading control unit 55 sets the restaurant corresponding to the screen information to be transmitted as the processing target restaurant, and the inspection result of the processing target restaurant. A corresponding improvement schedule or the like is read and supplied to the improvement schedule screen generation unit 58.

In step S42, the improvement schedule screen generation unit 58 generates screen information of the improvement schedule screen 123 based on the improvement schedule supplied from the read control unit 55 and supplies the screen information to the transmission unit 59.

In step S43, the transmission unit 59 controls the communication unit 29 to transmit the screen information of the improvement schedule screen 123 to the terminal device 12, and ends the process.

As described above, the inspection result management apparatus 11 obtains the results of a plurality of food-related inspections at a restaurant, calculates the food safety and the safety based on the results of the plurality of food-related inspections, Since the degree of security and the degree of safety are displayed on the terminal device 12, consumers, food providers, and the like who use the terminal device 12 can easily recognize the degree of security and safety of food.

In the present specification, the step of describing the program stored in the program recording medium is not limited to the processing performed in time series in the order described, but is not necessarily performed in time series. Or the process performed separately is also included.

In addition, in this specification, the system represents the entire apparatus composed of a plurality of apparatuses.

Furthermore, the embodiments of the present invention are not limited to the above-described embodiments, and various modifications can be made without departing from the gist of the present invention.

11 Inspection result management device, 21 CPU, 28 storage unit, 51 acquisition unit, 52 secure safety level calculation unit, 59 transmission unit

Claims

An acquisition means for acquiring results of a plurality of inspections regarding food in a predetermined facility;
Based on the results of the plurality of inspections, calculating means for calculating the safety level and safety level of the food,
An information processing apparatus comprising: display control means for displaying the food safety level and safety level.
The computing means calculates the food safety level by adding the results of a plurality of examinations belonging to the first group of all the examinations that are the plurality of examinations at a predetermined ratio. The information processing apparatus according to claim 1, wherein the food safety level is calculated by adding the results of a plurality of tests belonging to the second group at a predetermined rate.
The information processing apparatus according to claim 1, wherein the display control unit obtains evaluation values of the safety level and the safety level of the food, and displays the evaluation values.
The acquisition means acquires results of the plurality of examinations of a plurality of facilities,
The calculation means calculates the safety level and safety level of the food for each facility,
The information processing apparatus according to claim 1, wherein the display control unit also displays a list of the examination results of the plurality of facilities based on the examination results of the plurality of facilities.
The information processing apparatus according to claim 4, wherein the display control unit displays a list of the inspection results of the plurality of facilities in ascending order or descending order.
The information processing apparatus according to claim 1, wherein the display control unit displays a graph representing the results of the plurality of examinations.
The information processing apparatus according to claim 6, wherein the display control unit displays a radar chart representing the results of the plurality of examinations using the examination items of the plurality of examinations as items.
The information according to claim 7, wherein the display control unit displays a radar chart representing the latest results of the plurality of examinations and the results of the plurality of examinations before the latest, with the examination items of the plurality of examinations as items. Processing equipment.
Storage means for storing a result of the inspection and a schedule of actions for improving the result;
The information processing apparatus according to claim 1, wherein the display control unit also displays a schedule stored in the storage unit corresponding to the result of the examination acquired by the acquisition unit.
Information processing device
An acquisition step of acquiring results of a plurality of inspections relating to food in a predetermined facility;
Based on the results of the plurality of tests, a calculation step for calculating the safety level and safety level of the food,
A display control step of displaying the food safety level and safety level.
On the computer,
An acquisition step of acquiring results of a plurality of inspections relating to food in a predetermined facility;
Based on the results of the plurality of tests, a calculation step for calculating the safety level and safety level of the food,
And a display control step for displaying the food safety level and the safety level.