WO2011047573A1 - 一种移动终端自动回复来电的方法和系统 - Google Patents

一种移动终端自动回复来电的方法和系统 Download PDF

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Publication number
WO2011047573A1
WO2011047573A1 PCT/CN2010/076076 CN2010076076W WO2011047573A1 WO 2011047573 A1 WO2011047573 A1 WO 2011047573A1 CN 2010076076 W CN2010076076 W CN 2010076076W WO 2011047573 A1 WO2011047573 A1 WO 2011047573A1
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Prior art keywords
user
shutdown
friend
preset information
information
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PCT/CN2010/076076
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English (en)
French (fr)
Inventor
李百玲
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中兴通讯股份有限公司
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Publication of WO2011047573A1 publication Critical patent/WO2011047573A1/zh

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
    • H04M3/42374—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity where the information is provided to a monitoring entity such as a potential calling party or a call processing server
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/4217—Managing service interactions

Definitions

  • the invention relates to an automatic reply technology in mobile communication, in particular to a method and system for automatically answering an incoming call when a mobile terminal temporarily stops.
  • mobile terminals such as mobile phones
  • mobile phone users are temporarily unable to answer the phone for various reasons, or temporarily unable to read the short message.
  • the participants are generally required to adjust the mobile phone to vibrate. And it is not allowed to answer the phone or read the text message. In this way, if someone calls their mobile phone at this time, the mobile phone will remain unanswered, and the calling user cannot know the actual situation of the other party.
  • Nokia (NOKIA) mobile phone wizard software can solve this problem, the specific method is: the user sets the conference status on the mobile phone through the mobile phone wizard software, and sets the automatic reply voice, or automatically reply to the short message; when a user calls the mobile phone The mobile phone automatically sends the preset automatic reply voice or automatic reply message to the calling user, so that the calling user can know the current situation of the other party.
  • the NOKIA mobile phone wizard software automatically responds to the voice set on the mobile phone, or automatically responds to the SMS.
  • the mobile phone needs to receive the call from the calling party to use it. In other words, the mobile phone needs to be powered on to complete the automatic reply function. If the user needs to be down for a period of time, ie: the user's mobile phone will be turned off for a long period of time, then the NOKIA Mobile Wizard software will not be able to meet the automatic response requirements of the downtime user.
  • the mobile communication service system will automatically prompt the caller.
  • the user the called user has stopped, but will not further inform the actual situation of the called user, such as: Will not inform the calling user whether the called user is temporarily stopped or permanently stopped.
  • the calling users are mostly friends and relatives of the downtime users. Sometimes they need to contact the other party for important events. If the calling user cannot get in touch with the user in time, it will cause unnecessary trouble to the calling user and the parking user. Unexpected loss. Summary of the invention
  • the main object of the present invention is to provide a method and system for automatically answering an incoming call by a mobile terminal, so that the calling user can timely know the status information and contact information of the called user.
  • the invention provides a method for the mobile terminal to automatically reply to an incoming call, prepares the preset user to set the preset information and the friend number, and sends the set preset information and the friend number to the network side for storage; the method further includes:
  • the network side determines that the shutdown user activates the temporary shutdown automatic reply function, and determines whether the current calling user is the friend of the shutdown user, and if not the friend of the shutdown user, the sending part
  • the preset information is sent to the calling user; if it is the friend of the parking user, the preset information set by the parking user is sent to the calling user.
  • the method before the network side determines that the shutdown user activates the temporary shutdown automatic reply function, the method further includes:
  • the network side After receiving the call of the calling user, the network side first queries whether the called user is in the stop state according to the called user number, and further determines whether the stopped user activates the temporary shutdown automatic reply function when the called user is in the stop state.
  • the method further includes: setting, by the network side, a service table including an indication of whether to open the temporary shutdown automatic reply function, and storing the service table together with the preset information and the friend number set by the shutdown user .
  • the determining that the shutdown user is turned on and the temporary shutdown automatic reply function is:
  • the flag bit in the service table determines whether the shutdown user activates the temporary shutdown automatic reply function.
  • the determining that the shutdown user is turned on and the temporary shutdown automatic reply function is: querying whether the user number stored in the network side includes the user number of the shutdown user, and determining whether the shutdown user activates the temporary shutdown automatic reply function.
  • the determining whether the calling user is a friend of the parking user is: determining whether the calling user number is included in the friend number set by the parking user, and if so, is a friend; otherwise, is not a friend.
  • the preset information includes a downtime, a user message, and backup contact information; and the partial preset information includes a downtime and a user message.
  • the present invention also provides a system for automatically replying to an incoming call by a mobile terminal, the system comprising: a first information transceiver module, a storage module, and a query module;
  • the first information transceiving module is configured to receive a call of the calling user, and send the number of the calling user and the number of the called user to the query module; and further, receive the preset information and the friend sent by the user to be stopped.
  • the number is sent to the storage module; and is further configured to: according to the determination result of the query module, extract corresponding preset information from the storage module and send the corresponding preset information to the calling user;
  • the storage module is configured to store preset information and a friend number of the user who is to be shut down sent by the first information transceiver module;
  • the query module is configured to determine whether the called user is a shutdown user, and whether the shutdown user activates the temporary shutdown automatic reply function, and is further configured to determine whether the current calling user is a shutdown user friend, and notify the determination result An information transceiver module.
  • the system further includes a second information transceiver module, configured to send the set preset information and the friend number to the first information transceiver module.
  • the preset information includes a downtime, a user message, and backup contact information; and the partial preset information includes a downtime and a user message.
  • the method and system for automatically replying to an incoming call by the mobile terminal are
  • the network side of the mobile communication system sends the preset information of the user to the calling user, so that the calling user can obtain the message and the contact information of the called user in time, thereby avoiding unnecessary trouble and unpredictability caused by the contact interruption. Loss, and it is possible for mobile communication operators to realize business value-added.
  • the called user since the called user places the setting information on the network side, even if the called user's mobile phone is in the closed state, the corresponding information can be transmitted to the calling user. Moreover, the calling user obtains the information from the network side.
  • the information set by the user may include various information such as self-status information and contact information, not only the basic notification information of the mobile communication network, and therefore, the calling user can know the current status of the called user in time, and Get the information you need to make it simple and convenient.
  • FIG. 1 is a schematic diagram of an implementation process of an automatic reply incoming call method according to the present invention
  • FIG. 2 is a schematic structural diagram of a structure of an automatic reply incoming call system according to the present invention. detailed description
  • the basic principle of the present invention is:
  • the network side stores the preset information and the friend number sent by the user who is ready to be stopped.
  • the network side determines that the called user is the user who is in the downtime and activates the temporary shutdown automatic reply. After the function, according to whether the current calling party number is a friend number, all or part of the preset information stored by the user and the parking user is sent to the calling user.
  • the preset information includes: a shutdown time of the shutdown user, a message of the shutdown user, and standby contact information of the shutdown user; the partial preset information refers to the downtime and the user message.
  • the friend number is a calling party number set by the parking user, and may be a mobile terminal number or a fixed telephone number.
  • the preset information of the stop user may be sent to the calling user; If it is not a friend number, only the downtime and user message in the preset information are sent to the calling user without sending the alternate contact information.
  • the mobile terminal is a mobile phone as an example.
  • the method for automatically replying to an incoming call by the mobile terminal of the present invention includes the following steps:
  • Step 100 Prepare the user to set the preset information and the friend number, and send the preset information and the friend number to the network side for saving;
  • the user needs to open the corresponding service on the network side in advance, and the specific opening process is: preparing the shutdown user to initiate a request for the temporary shutdown automatic reply function to the network side, and after the network side returns the request successfully, the The user sends the preset information and the friend number set by the user to the network side, and the network side saves the received preset information and the friend number; of course, the user can also carry the set preset when sending the request to the network side.
  • the information and the friend number or, when the request is sent to the network side, the preset information is set, and after the request is successful, the set friend number is sent.
  • the preset information includes a downtime, a user message, and backup contact information.
  • the user can apply for the temporary shutdown automatic reply function to the network side.
  • the function is opened, and the request may carry the preset information and the friend number.
  • the preset information and the friend number may also be sent after the request is successfully received.
  • the preset information may also be carried in the request, and the request is successful.
  • the friend number if the voice mode is used, the user is required to dial the designated service special service number, and the voice prompt service provided by the network side is used to initiate the application for the temporary stop automatic reply function opening request, and the request can be carried and set.
  • Preset information and friend number can also send preset information and friend number after receiving the request successfully; can also carry the preset information in the request, and then send the friend number after the request is successful.
  • the parking user number and its corresponding preset information and friend number can be stored and indexed by the number of the stop user number.
  • the storage can be in various forms.
  • the network side can set and maintain a service contract signed by the user in the home location register (HLR, Home Location Register), and the service table is set to indicate whether the user is temporarily opened.
  • the flag of the automatic reply function of the stop such as: The flag bit is 0, indicating that the automatic reply function is not activated, and the flag bit is 1 means that the automatic reply function is enabled.
  • the flag bit and the corresponding opening temporary stop automatic reply function can be The preset information set by the user is stored together with the friend number, as shown in Table 1.
  • the service table It is also possible to store the identification bits only in the service table, separately store the user-related information such as the preset information and the friend number, and establish an association relationship by the user number, as shown in Table 2.
  • the service table and user-related information can be stored in different locations on the same network device or on different network devices.
  • the service table is stored on the HLR
  • the user-related information is stored in the Mobile Switching Center (MSC). on.
  • the preset information in Tables 1 to 3 above includes three parts: downtime, user message, and alternate contact information.
  • the three parts can be stored in sequence.
  • Steps 101 to 102 When the user is ready to stop and is called, the network side determines whether the shutdown user activates the temporary shutdown automatic reply function. If not, the current processing is performed, and the current processing flow is ended; Then perform step 103;
  • the network side After receiving the call of the calling user, the network side first queries the HLR for the status of the called user according to the called user number, and if it is confirmed that the called user's status is the stopped state, then One step is to judge whether the shutdown user activates the temporary shutdown automatic reply function. If the service table including the opening identification bit is set, the inquiry opening bit can be directly used to determine whether the shutdown user activates the temporary shutdown automatic reply function, and if it is 1, it is opened; if the network side only stores the opening temporary shutdown automatic reply function The user and its information directly query whether the user number stored in the network side contains the user number of the downtime user, and if so, is opened.
  • the processing in the existing manner means: The system automatically replies to the voice "The user you dialed has been stopped", and informs the calling user that the user called has been stopped.
  • Steps 103 to 105 The network side determines, according to the stored friend number of the down user, whether the current calling user is a friend of the down user, and if not the friend of the down user, sending the downtime and the user message to the current calling party.
  • the user if it is a friend of the down user, the preset information of the downtime user, including the down time, the user message and the backup contact information, is sent to the calling user.
  • the determining is specifically: comparing the stored friend number of the downtime user with the currently obtained calling party number, determining whether the current calling party number is included in the friend number set by the parking user, and if so, Is a friend; if not, it is not a friend.
  • the sending the preset information to the calling user may be played by voice; or may be sent to the calling user through a short message via the short message center. How to transmit is specific to the prior art and will not be described in detail herein.
  • the present invention further provides a system for automatically replying to an incoming call by a mobile terminal.
  • the present invention includes: a first information transceiver module 201, a storage module 202, and a query module 203;
  • the first information transceiver module 201 is configured to receive a call of the calling user, and send the number of the calling user and the number of the called user to the querying module 203; and further, receive the preset information sent by the user who wants to stop the user. And the friend number is sent to the storage module 202; and is further configured to: according to the determination result of the query module 203, extract corresponding preset information from the storage module 202 and send the corresponding preset information to the calling user.
  • the storage module 202 is configured to store preset information and a friend number of the user who is scheduled to be stopped by the first information transceiver module 201;
  • the stored friend number can be provided to the query module 203 to complete the query function; the stored preset information is provided to the first information transceiver module 201 for transmission to the calling user.
  • the preset information includes a downtime, a user message, and backup contact information; the friend number may be a mobile phone number or a fixed phone number.
  • the storage module 202 may include a service table provided with whether to open the temporary shutdown automatic reply function identifier.
  • the specific storage format in the storage module 202 can be in the format of Table 1, or Table 2, or Table 3.
  • the query module 203 is configured to determine whether the called user is a shutdown user, and whether the shutdown user activates the temporary shutdown automatic reply function, and is further configured to determine whether the current calling user is a shutdown user friend, and notify the determination result
  • the query module 203 determines whether the shutdown user activates the temporary shutdown automatic reply function, and determines whether the current calling user is the shutdown user friend, and all of the information stored in the query storage module 202, the called user number, or the calling user number. Compare with the information in the storage module 202, respectively.
  • the query module 203 If it is determined that the called user has activated the temporary stop automatic reply function, but the calling user is not the friend of the called user, the query module 203 notifies the first information transceiver module 201 to send the down time and the user message to the calling user; When the user activates the temporary shutdown automatic reply function, and the calling user is the friend of the called user, the query module 203 notifies the first information transceiver module 201 to send the preset information including the downtime, the user message, and the backup contact information to the calling user. .
  • step 102 how to determine whether the called user activates the temporary shutdown automatic reply function is as described in step 102; and how to determine whether the calling user is the called user or not is described in step 103.
  • the system may further include a second information transceiving module, located in the mobile terminal preparing the user to be used for sending the preset information and the friend number to the first information transceiving module 201; It is used to interact with the network side to request the temporary shutdown automatic reply function.
  • a second information transceiving module located in the mobile terminal preparing the user to be used for sending the preset information and the friend number to the first information transceiving module 201; It is used to interact with the network side to request the temporary shutdown automatic reply function.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephone Function (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

本发明公开了一种移动终端自动回复来电的方法，准备停机用户设置预置信息和好友号码，并将设置的预置信息和好友号码发送给网络侧存储；当准备停机用户正式停机且被呼叫时，网络侧确定所述停机用户开通暂时停机自动回复功能后，判断当前主叫用户是否为所述停机用户的好友，如果不是停机用户的好友，则发送部分预置信息给所述主叫用户；如果是停机用户的好友，则将停机用户设置的预置信息发送给主叫用户。本发明还同时公开了一种移动终端自动回复来电的系统，采用本发明能使主叫用户及时了解所呼叫用户的状态信息和联系信息。

Description

一种移动终端自动回复来电的方法和系统 技术领域
本发明涉及移动通信中的自动回复技术， 特别是指一种移动终端暂时 停机自动回复来电的方法和系统。 背景技术
随着移动通信网络及技术的迅猛发展， 移动终端如手机作为一种移动 通信工具， 已经成为人们日常生活中的必需品， 能极大的满足人们对信息 及时性和高效性的要求。 随着移动终端如手机越来越广泛应用， 有时会出 现由于各种原因手机用户暂时无法接听电话、 或暂时无法阅读短信的情况， 例如， 在开会时， 一般都要求参与人员将手机调成震动， 并且不允许接听 电话或阅读短信， 这样， 如果此时有人拨打其手机， 手机将一直处于无人 接听的状态， 而主叫用户无法得知对方现在的实际情况。
目前， 诺基亚（NOKIA )手机精灵软件能解决这一问题， 具体做法是： 用户通过手机精灵软件在手机上设定会议状态， 并设置自动回复语音、 或 自动回复短信； 当有用户呼叫该手机时， 手机自动将预先设置的自动回复 语音、 或自动回复短信发送给主叫用户， 这样主叫用户就可以知道对方现 在的情况。
但是， NOKIA手机精灵软件在手机上所设置的自动回复语音、 或自动 回复短信， 需要手机接收到主叫用户拨打才能使用， 也就是说， 需要手机 处于开机状态才能完成自动回复功能。 如果用户需要停机一段时间， 即： 用户的手机将在较长一段时间内处于关闭状态， 那么， NOKIA手机精灵软 件将无法满足停机用户的自动回复要求。
现在， 当有用户呼叫停机用户时， 移动通信服务系统会自动提示主叫 用户， 所呼叫用户已停机， 但不会进一步告知所呼叫用户的实际状况， 如： 不会告知主叫用户所呼叫用户是暂时停机、 还是永久停机等信息。
通常， 主叫用户大多是停机用户的亲朋好友， 有时候需要与对方联系 重要的事件， 如果主叫用户无法及时与停机用户取得联系， 往往会给主叫 用户和停机用户造成不必要的麻烦和无法预期的损失。 发明内容
有鉴于此， 本发明的主要目的在于提供一种移动终端自动回复来电的 方法和系统， 能使主叫用户及时了解所呼叫用户的状态信息和联系信息。
为达到上述目的， 本发明的技术方案是这样实现的：
本发明提供了一种移动终端自动回复来电的方法， 准备停机用户设置 预置信息和好友号码， 并将设置的预置信息和好友号码发送给网络侧存储； 该方法还包括：
当准备停机用户正式停机且被呼叫时， 网络侧确定所述停机用户开通 暂时停机自动回复功能后， 判断当前主叫用户是否为所述停机用户的好友 , 如果不是停机用户的好友， 则发送部分预置信息给所述主叫用户； 如果是 停机用户的好友， 则将停机用户设置的预置信息发送给主叫用户。
上述方案中， 网络侧确定所述停机用户开通暂时停机自动回复功能之 前， 该方法进一步包括：
网络侧接收到主叫用户的呼叫后， 先根据被叫用户号码查询该被叫用 户是否处于停机状态， 在被叫用户处于停机状态时， 进一步确定所述停机 用户是否开通暂时停机自动回复功能。
上述方案中， 该方法进一步包括： 网络侧设置并维护包含表示是否开 通暂时停机自动回复功能标识位的业务表， 并将所述业务表与所述停机用 户设置的预置信息和好友号码一起存储。
上述方案中， 所述确定停机用户开通暂时停机自动回复功能为： 查询 业务表中所述标识位确定停机用户是否开通暂时停机自动回复功能。
上述方案中， 所述确定停机用户开通暂时停机自动回复功能为： 查询 网络侧所存储的用户号码中是否包含所述停机用户的用户号码， 确定停机 用户是否开通暂时停机自动回复功能。
上述方案中， 所述判断主叫用户是否为停机用户的好友为： 判断所述 主叫用户号码是否包含在所述停机用户设置的好友号码中， 如果包括， 则 是好友； 否则不是好友。
上述方案中， 所述预置信息包括停机时间、 用户留言和备用联系信息； 所述部分预置信息包括停机时间、 用户留言。
本发明还提供了一种移动终端自动回复来电的系统， 该系统包括： 第 一信息收发模块、 存储模块、 查询模块； 其中，
所述第一信息收发模块， 用于接收主叫用户的呼叫， 并将主叫用户的 号码和被叫用户的号码发送给查询模块； 还用于接收准备停机用户发来的 预置信息及好友号码， 并发送给存储模块； 还用于根据查询模块的判定结 果， 从存储模块中提取相应预置信息发送给主叫用户；
所述存储模块， 用于存储第一信息收发模块发来的准备停机用户的预 置信息及好友号码；
所述查询模块， 用于判定被叫用户是否为停机用户、 以及该停机用户 是否开通暂时停机自动回复功能， 还用于判定当前主叫用户是否为停机用 户好友， 并将所述判定结果通知第一信息收发模块。
上述方案中， 该系统还包括第二信息收发模块， 用于向第一信息收发 模块发送设置好的预置信息和好友号码。
上述方案中， 所述预置信息包括停机时间、 用户留言和备用联系信息； 所述部分预置信息包括停机时间、 用户留言。
由此可见， 本发明所提供的移动终端自动回复来电的方法和系统， 由 移动通信系统的网络侧将停机用户预先设置的信息发送给主叫用户， 使主 叫用户能够及时获取被叫用户的留言以及联系方式， 从而避免由于联系中 断给双方造成不必要麻烦和无法预期的损失， 并且为移动通信运营商实现 业务增值提供了可能。
本发明中， 由于被叫用户将设置信息放置在网络侧， 所以即使被叫用 户的手机处于关闭状态， 也可以将相应信息传送给主叫用户； 而且， 主叫 用户从网络侧获取的是被叫用户自己设置的信息， 可以包括自身状态信息、 联系信息等多种所需信息， 不仅仅是移动通信网络的基本通知信息， 因此， 可使主叫用户及时了解被叫用户的当前状态， 并获取所需的信息， 实现简 单、 方便。 附图说明
图 1为本发明所述自动回复来电方法的实现流程示意图；
图 2为本发明所述自动回复来电系统的组成结构示意图。 具体实施方式
本发明的基本原理是： 网络侧存储准备停机用户发来的预置信息和好 友号码， 当准备停机用户正式停机且被呼叫时， 网络侧确定被叫用户为停 机用户且开通了暂时停机自动回复功能后， 根据当前主叫用户号码是否为 好友号码， 将自身存储的、 停机用户设置的全部或部分预置信息发送给主 叫用户。
这里， 所述预置信息包括： 停机用户的停机时间、 停机用户的留言、 停机用户的备用联系信息； 所述部分预置信息指停机时间和用户留言。 所 述好友号码是停机用户所设定的主叫用户号码， 可以是移动终端号码， 也 可以是固定电话号码。 当所设定的好友号码呼叫停机用户手机时， 网络侧 经过判断确定是好友号码后， 可将停机用户的预置信息发送给主叫用户； 如果不是好友号码， 则仅将预置信息中的停机时间和用户留言发送给主叫 用户， 而不发送备用联系信息。
下文以移动终端是手机为例， 本发明移动终端自动回复来电的方法， 如图 1所示， 包括如下步骤：
步骤 100: 准备停机用户设置预置信息和好友号码， 并将所设置的预置 信息和好友号码发送给网络侧保存；
这里， 如果要实现网络侧自动回复功能， 需要用户事先在网络侧开通 相应业务， 具体开通过程就是： 准备停机用户向网络侧发起申请暂时停机 自动回复功能的请求， 网络侧返回请求成功后， 该用户将自己设置好的预 置信息和好友号码发给网络侧， 网络侧会保存收到的预置信息和好友号码； 当然， 用户也可以在向网络侧发送请求时就携带设置好的预置信息和好友 号码； 或者， 在向网络侧发送请求时携带设置好的预置信息， 请求成功后， 再发送设置好的好友号码。 其中， 所述预置信息包括停机时间、 用户留言 和备用联系信息等。
用户向网络侧申请开通暂时停机自动回复功能的过程， 可以釆用短信 和语音两种方式： 如果釆用短信方式， 准备停机用户通过短信向网络侧指 定的业务特服号码发送申请暂时停机自动回复功能开通请求， 请求中可以 携带设置好的预置信息和好友号码； 也可以在收到请求成功后再发送预置 信息和好友号码； 还可以在请求中携带设置好的预置信息， 请求成功后再 发送好友号码； 如果釆用语音方式， 准备停机用户拨打指定的业务特服号 码， 通过网络侧提供的语音提示服务向网络侧发起申请暂时停机自动回复 功能开通请求， 请求中可以携带设置好的预置信息和好友号码； 也可以在 收到请求成功后再发送预置信息和好友号码； 还可以在请求中携带设置好 的预置信息， 请求成功后再发送好友号码。
对于网络侧， 只要将停机用户号码及其对应的预置信息和好友号码一 起存储即可， 并以停机用户号码为索引进行查询。 存储可以用多种形式， 举个例子来说， 网络侧可以在归属位置寄存器 （ HLR , Home Location Register ) 中设置并维护一张用户签约的业务表， 该业务表中设置有代表用 户是否开通暂时停机自动回复功能的标识位， 如： 标识位为 0表示未开通 自动回复功能， 标识位为 1 表示开通自动回复功能， 在该业务表中， 可以 将标识位与相应开通暂时停机自动回复功能的用户所设置好的预置信息和 好友号码一起存储， 如表 1所示。
Figure imgf000008_0001
表 1
也可以只在业务表中存储标识位， 将预置信息和好友号码等用户相关 信息单独存储， 并通过用户号码建立关联关系， 如表 2所示。 这种情况下， 业务表和用户相关信息可存储在同一网络设备的不同位置、 或不同网络设 备上，如业务表存储在 HLR上，用户相关信息存储在移动交换中心（MSC, Mobile Switching Center )上。
Figure imgf000008_0002
xxxxxxx xxxxxx xxxxxxx
Figure imgf000009_0001
表 2
当然， 也可以在网络侧仅存储开通暂时停机自动回复功能的用户号码 及其对应的、 设置好的预置信息和好友号码， 也就是说， 只有请求开通暂 时停机自动回复功能的用户的相关信息才存储， 未开通或取消自动回复功 能的用户不在表中存储， 如表 3所示。
Figure imgf000009_0002
表 3
上述表 1到表 3 中的预置信息又包括三部分： 停机时间、 用户留言、 备用联系信息， 三部分可依次存储。
步骤 101 ~ 102： 当准备停机用户正式停机且被呼叫时， 网络侧确定该 停机用户是否开通暂时停机自动回复功能， 如果未开通， 则按现有方式处 理， 并结束当前处理流程； 如果开通， 则执行步骤 103;
这里， 网络侧接收到主叫用户的呼叫后， 先根据被叫用户号码在 HLR 中查询该被叫用户的状态， 如果确认该被叫用户的状态为停机状态， 则进 一步判断该停机用户是否开通暂时停机自动回复功能。 其中， 如果设置有 包含开通标识位的业务表， 则可以通过查询开通标识位直接判断该停机用 户是否开通暂时停机自动回复功能， 如果为 1 则开通； 如果网络侧仅存储 开通暂时停机自动回复功能的用户及其信息， 则直接查询网络侧所存储的 用户号码中是否包含该停机用户的用户号码， 如果有则开通。
所述按现有方式处理就是指： 由系统自动回复语音 "您拨打的用户已 停机"， 告知主叫用户所呼叫的用户已停机。
步骤 103 ~ 105: 网络侧根据所存储的该停机用户的好友号码， 确定当 前主叫用户是否为该停机用户的好友， 如果不是停机用户的好友， 则发送 停机时间和用户留言给当前的主叫用户； 如果是停机用户的好友， 则将该 停机用户的预置信息包括停机时间、 用户留言和备用联系信息发送给主叫 用户。
这里， 所述确定具体为： 将存储的该停机用户的好友号码与当前获取 的主叫用户号码进行比较， 判断当前主叫用户号码是否包含在该停机用户 设置的好友号码中， 如果包含， 则是好友； 如果未包含， 则不是好友。
所述将预置信息发送给主叫用户可以是通过语音播放； 也可以经由短 信中心通过短消息发送给主叫用户。 具体如何发送属于现有技术， 在此不 再详述。
为实现上述方法， 本发明还提出一种移动终端自动回复来电的系统， 如图 2所示， 包括： 第一信息收发模块 201、 存储模块 202、 查询模块 203; 其中，
所述第一信息收发模块 201 , 用于接收主叫用户的呼叫， 并将主叫用户 的号码和被叫用户的号码发送给查询模块 203;还用于接收准备停机用户发 来的预置信息及好友号码， 并发送给存储模块 202; 还用于根据查询模块 203的判定结果， 从存储模块 202中提取相应预置信息发送给主叫用户。 所述存储模块 202 ,用于存储第一信息收发模块 201发来的准备停机用 户的预置信息及好友号码；
这里， 所存储的好友号码可提供给查询模块 203 完成查询功能； 所存 储的预置信息提供给第一信息收发模块 201 发送给主叫用户。 其中， 所述 预置信息包括停机时间、 用户留言、 备用联系信息； 所述好友号码可以是 手机号码、 或是固定电话号码。
所述存储模块 202 中可包括一张设置有是否开通暂时停机自动回复功 能标识位的业务表。 存储模块 202中具体的存储格式可釆用表 1、 或表 2、 或表 3的格式。
所述查询模块 203 , 用于判定被叫用户是否为停机用户、 以及该停机用 户是否开通暂时停机自动回复功能， 还用于判定当前主叫用户是否为停机 用户好友， 并将所述判定结果通知第一信息收发模块 201 ;
这里， 查询模块 203 判定停机用户是否开通暂时停机自动回复功能、 以及判定当前主叫用户是否为停机用户好友， 都是查询存储模块 202 中存 储的信息， 将被叫用户号码、 或主叫用户号码分别与存储模块 202 中的信 息比较。
如果判定被叫用户开通了暂时停机自动回复功能， 但主叫用户不是被 叫用户的好友， 则查询模块 203通知第一信息收发模块 201给主叫用户发 送停机时间和用户留言； 如果判定被叫用户开通了暂时停机自动回复功能， 且主叫用户是被叫用户的好友，则查询模块 203通知第一信息收发模块 201 给主叫用户发送包括停机时间、 用户留言以及备用联系信息的预置信息。
具体如何判定被叫用户是否开通暂时停机自动回复功能如步骤 102所 述； 如何判定主叫用户是否为被叫用户好友如步骤 103所述。
该系统还可以包括第二信息收发模块， 位于准备停机用户的移动终端 中， 用于向第一信息收发模块 201 发送设置好的预置信息和好友号码； 还 用于与网络侧交互请求开通暂时停机自动回复功能。
以上所述， 仅为本发明的较佳实施例而已， 并非用于限定本发明的保 护范围， 凡在本发明的精神和原则之内所作的任何修改、 等同替换和改进 等， 均应包含在本发明的保护范围之内。

Claims

权利要求书
1、 一种移动终端自动回复来电的方法， 其特征在于， 准备停机用户设 置预置信息和好友号码， 并将设置的预置信息和好友号码发送给网络侧存 储； 该方法还包括：
当准备停机用户正式停机且被呼叫时， 网络侧确定所述停机用户开通 暂时停机自动回复功能后， 判断当前主叫用户是否为所述停机用户的好友 , 如果不是停机用户的好友， 则发送部分预置信息给所述主叫用户； 如果是 停机用户的好友， 则将停机用户设置的预置信息发送给主叫用户。
2、 根据权利要求 1所述的方法， 其特征在于， 网络侧确定所述停机用 户开通暂时停机自动回复功能之前， 该方法进一步包括：
网络侧接收到主叫用户的呼叫后， 先根据被叫用户号码查询该被叫用 户是否处于停机状态， 在被叫用户处于停机状态时， 进一步确定所述停机 用户是否开通暂时停机自动回复功能。
3、 根据权利要求 2所述的方法， 其特征在于， 该方法进一步包括： 网 络侧设置并维护包含表示是否开通暂时停机自动回复功能标识位的业务 表， 并将所述业务表与所述停机用户设置的预置信息和好友号码一起存储。
4、 根据权利要求 3所述的方法， 其特征在于， 所述确定停机用户开通 暂时停机自动回复功能为： 查询业务表中所述标识位确定停机用户是否开 通暂时停机自动回复功能。
5、 根据权利要求 1所述的方法， 其特征在于， 所述确定停机用户开通 暂时停机自动回复功能为： 查询网络侧所存储的用户号码中是否包含所述 停机用户的用户号码， 确定停机用户是否开通暂时停机自动回复功能。
6、 根据权利要求 1所述的方法， 其特征在于， 所述判断主叫用户是否 为停机用户的好友为： 判断所述主叫用户号码是否包含在所述停机用户设 置的好友号码中， 如果包括， 则是好友； 否则不是好友。
7、 根据权利要求 1至 6任一项所述的方法， 其特征在于， 所述预置信 息包括停机时间、 用户留言和备用联系信息； 所述部分预置信息包括停机 时间、 用户留言。
8、 一种移动终端自动回复来电的系统， 其特征在于， 该系统包括： 第 一信息收发模块、 存储模块、 查询模块； 其中，
所述第一信息收发模块， 用于接收主叫用户的呼叫， 并将主叫用户的 号码和被叫用户的号码发送给查询模块； 还用于接收准备停机用户发来的 预置信息及好友号码， 并发送给存储模块； 还用于根据查询模块的判定结 果， 从存储模块中提取相应预置信息发送给主叫用户；
所述存储模块， 用于存储第一信息收发模块发来的准备停机用户的预 置信息及好友号码；
所述查询模块， 用于判定被叫用户是否为停机用户、 以及该停机用户 是否开通暂时停机自动回复功能， 还用于判定当前主叫用户是否为停机用 户好友， 并将所述判定结果通知第一信息收发模块。
9、 根据权利要求 8所述的系统， 其特征在于， 该系统还包括第二信息 收发模块， 用于向第一信息收发模块发送设置好的预置信息和好友号码。
10、 根据权利要求 8或 9所述的系统， 其特征在于， 所述预置信息包 括停机时间、 用户留言和备用联系信息； 所述部分预置信息包括停机时间、 用户留言。
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