WO2010149004A1 - Système interactif de réponse et procédé et serveur d'application pour activation d'une réponse de celui-ci - Google Patents

Système interactif de réponse et procédé et serveur d'application pour activation d'une réponse de celui-ci Download PDF

Info

Publication number
WO2010149004A1
WO2010149004A1 PCT/CN2010/074151 CN2010074151W WO2010149004A1 WO 2010149004 A1 WO2010149004 A1 WO 2010149004A1 CN 2010074151 W CN2010074151 W CN 2010074151W WO 2010149004 A1 WO2010149004 A1 WO 2010149004A1
Authority
WO
WIPO (PCT)
Prior art keywords
video
information
video file
user terminal
file
Prior art date
Application number
PCT/CN2010/074151
Other languages
English (en)
Chinese (zh)
Inventor
刘坤
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Priority to BRPI1009608A priority Critical patent/BRPI1009608A2/pt
Publication of WO2010149004A1 publication Critical patent/WO2010149004A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML

Definitions

  • VR is unified
  • the current VR system only provides interaction, and the user often needs to take a lengthy explanation when using the VR system, and the image is not moved, and the user has a poor effect.
  • the wood to be solved is to provide the interactive system and its methods, and the video information and video broadcast control functions on the VR system to improve the user's rest.
  • this provides an interactive method, including the completion of each user's terminal, each audio message to each video file, and each place
  • the above method can have the following features Before the steps of each video file, the method includes
  • Each of the video information is transmitted to the video image of the video file, and the video file of the video information is broadcast to the user terminal.
  • the method includes the video broadcast button control information of the button in the terminal.
  • the key operation button in the step of playing the video file to the user terminal in the video file, the video control button control information, the user terminal's idle control operation, and the video file control operation.
  • the above method can have the following features
  • the idle control operation is pause, stop, and in the following operations.
  • the above method can have the following features
  • Each of the video files, as well as the audio information of the video information and/or video broadcast button control information, can be edited in a format that
  • Hugh receives the audio message, parses the audio message in the readable format, the video file, and the video information and/or the video broadcast button control information.
  • the interactive system including the terminal, the various devices, and the various users.
  • the user terminal is closed for each break, and the voice message is sent to each video file.
  • Hume each store the video file, receive the audio message, and take the video file to the user terminal to broadcast the video file.
  • the interactive system can have the following features:
  • the video information of the video file is taken, and the video information of each video file is given to each of the video files.
  • Each of the video information is transmitted to the video image of the video file, and the video file of the video information is broadcast to the user terminal.
  • the interactive system can have the following special features Each of the near, the user terminal uses the idle control to operate the button in the user terminal, and the video broadcast button control information is in the same video broadcast button control information user terminal to the rest, in receiving the broadcast video file, the button operation
  • Each of the functions of the button is operated by the button, and the video broadcast control information is used to control the information.
  • the video file control operation is suspended, stopped, and in the following operations.
  • the interactive system can have the following features:
  • Hugh is to receive audio messages in a analyzable format, video files, and video information and/or video broadcast button control information.
  • the message is sent to each video file so that the received audio message is taken, and the video file is taken to the user terminal to broadcast the video file.
  • Each of the video files of the video file is taken, and the video information of each video file is taken to the video image of the video file, and the video file of the video information is broadcast to the user terminal.
  • Each can have the following characteristics
  • Each of the near-end control buttons used by the user terminal controls the video broadcast button control information of the button in the user terminal in the same video broadcast button control information for the user terminal so that the user terminal receives the key operation of the video file, and the function of each button is used.
  • Button through the video broadcast button control information, the user terminal's idle control operation,
  • the idle control operation is pause, stop, and in the following operations.
  • Each is to edit the audio file of the video file, and the audio information of the video information and/or the video button control information, and to receive the audio message of the format, the video file, and Video information and/or the videocast button control information.
  • the video interactive function such as video information, idle control, etc.
  • the video interactive function in the user's more vivid video, the same system and various interfaces, can be controlled by each, has strong versatility and good
  • the interactive system includes the user terminal 10, each (A) 11 and each of the (12) devices, and each video and video broadcast control capability, and the video files are stored in the device.
  • Each of the breaks receives a video file, broadcasts a video file, and/or receives a video file, and presses a button.
  • Each of the user terminals is completed, and the video information of the video file is edited to the video information of the video file in the format of the video file of the video file.
  • the video information of each video file, the audio file of the video file and the audio information of the video information can be edited in a format that can be used in the user control terminal of the Hugh control and/or the user terminal.
  • Button control information, in the same video broadcast button control information to Hugh, the audio message editing of the video file and video broadcast button control information can be
  • the format of the speech can be similar to the video file, video information and video broadcast button control information in the audio message.
  • the video file of the video information is broadcasted to the user terminal and/or the button for operating the button of the user terminal is used, and the video broadcast button control information is used.
  • the video control operation of the terminal, the control of the video file phase, and the video control operation are pause, stop, and in the following operations.
  • Step 201 The user terminal exchanges each (SoR Sw ch, ) call (VT) message to each P command, and the user's rest information.
  • Step 202 each direction exchanges each 10 Ty g) step 203, each in the VR and each, to each
  • Step 204 Steps 205 are returned to each step (10 Ty g), and each of the return messages (00) is returned to each other (P2) step 206, and each message is received.
  • Step 207 exchanging each received message (00) in an alternating direction, and resting each of the rest information P2
  • Step 208 exchanging each user terminal, each device, and the video file of the P user terminal.
  • Step 209 each of the signaling interactions of the user terminal ( ) obtains a video message (FO) of the video file, and the video file
  • step 208 the user terminal video file may not be required, and in step 209, the regular video files (for example, the video files of the system or the video files subscribed by the user) are sent to the video files.
  • the regular video files for example, the video files of the system or the video files subscribed by the user
  • Step 210 Each of the return messages (200O) is performed in step 211, and the video files found in the storage are saved to the user terminal. Step 212, the video file broadcast, the idle broadcast message (FO) step 213, the message step 214 of each return FO message, the rest of the voice is completed, and the FO message is sent to each
  • Step 215 each of the various messages is completed.
  • Step 216 performing other phase processes
  • Step 217 each message (BY), Ben Hugh
  • Step 218 the rest of each return BY message
  • Step 219 each of the completion of the call, the exchange of the respective user terminal message (BY), the call flow
  • Step 220 The user terminal exchanges the incoming calls of the respective BY messages.
  • the function can be newly added to present the video information (that is, the video and the information content of each phase, such as video subtitles, etc.) to the user.
  • 2 shows that the video file viewed by the user terminal in step 208, in step 209, each of the video interactions of the user terminal ( ) obtains the video file, and the video information of the video file is obtained, and the same video file and The audio information of the video information, each of the video information into the video file, broadcast to the user terminal, the user can see the phase information when seeing the video.
  • the function can be enlarged to enable the user terminal to control the video broadcast.
  • Each of the idle control operations that can be used by the user terminal occupies a button in the user terminal, and the video broadcast button control information example button "5" indicates pause, button 6" indicates, button “7” indicates, button “ Indicates that the button "#” indicates that the stop of the same video file and the video button control information is stopped in step 209.
  • the video broadcast control is yes, it doesn’t need video broadcast, but some special ones need to be in the same general function of the idle control, and the demand, A can be in the ordinary R system’s normal sound, Broadcast control information, when the idle control button is received, the broadcast control is executed, but the broadcast control is not played. When the button other than the broadcast control is received, the information is sent to A, and A goes to the next step. On the same as A need to take a break. It is possible to combine the control sounds.
  • Step 302 rest each process
  • Step 303 the button of each button operation is a button in the video button control information, and the operation of the video phase is performed.
  • Step 304 Each button of the button operation
  • the button indicated is a button other than the video button control information, and the result is returned to each of the next steps.
  • the video broadcast control does not need to be interfered with each other, and the video broadcast control of the direct terminal can be completed only by the media, and the information is not required.
  • the support for direct user terminal button operation video broadcast control can also be supported by the same process.
  • Each of the video files and the audio message editing control commands of the video information and/or video broadcast control information can be any of the video files and the audio message editing control commands of the video information and/or video broadcast control information.
  • Words (xe sbe kp age, X ) flow to each of Hughes’s received, parsed out in a sound message in a format Information and/or video broadcast control information, video information and/or user terminal key operations video file playback control. ⁇ xm Ve o "10" e cod g "TF-8">
  • the instructions are completed by hardware, and the program can be stored in a storable memory, only memory, or etc. Yes, all or part of the steps can also be used or integrated.
  • Each of the phases / sheep can be in the form of hardware or in the form of software functions. This is not limited to any specific form of hardware or software combination.
  • the interactive system provided by the present invention and the method and the video interaction function of the video information and the idle control are provided on the interactive system, and the user has a more vivid video, and the interfaces are integrated. It can be controlled by each other, has strong versatility, is conducive to large-scale and various uses, and also promotes the popularity and popularity of multi-media interactive video.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

La présente invention porte sur un système interactif de réponse et sur un procédé et un serveur d'application d'activation d'une réponse de celui-ci, ledit procédé comprenant les opérations suivantes : un terminal utilisateur mène à bien une négociation de support avec un serveur de support au moyen d'un serveur d'application, ledit serveur d'application adresse un identificateur d'un fichier vidéo à un serveur de support au moyen d'un message de requête PlayCollect, ledit serveur de support obtient ledit fichier vidéo selon ledit identificateur et lit ledit fichier vidéo pour ledit terminal utilisateur. La présente invention permet des fonctions interactives vidéo, telles qu'un affichage d'informations vidéo, une commande de lecture de support, etc., sur la base d'un système interactif de réponse vocale, et présente un résultat vidéo davantage visuel pour les utilisateurs sur la base de la réponse vocale. En même temps, le système ouvre des interfaces pour des services, et peut être commandé par les services de manière souple, possède une grande polyvalence et est avantageux pour le développement et l'utilisation à grande échelle des services, et peut également favoriser simultanément le développement et la vulgarisation d'un service de système interactif de réponse vocale vidéo multimédia.
PCT/CN2010/074151 2009-06-22 2010-06-21 Système interactif de réponse et procédé et serveur d'application pour activation d'une réponse de celui-ci WO2010149004A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
BRPI1009608A BRPI1009608A2 (pt) 2009-06-22 2010-06-21 método para implementar resposta em um sistema de resposta interativa, sistema de resposta interativa e servidor de aplicação

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN2009101473891A CN101626436B (zh) 2009-06-22 2009-06-22 一种交互式视频语音应答系统及实现方法
CN200910147389.1 2009-06-22

Publications (1)

Publication Number Publication Date
WO2010149004A1 true WO2010149004A1 (fr) 2010-12-29

Family

ID=41522108

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/CN2010/074151 WO2010149004A1 (fr) 2009-06-22 2010-06-21 Système interactif de réponse et procédé et serveur d'application pour activation d'une réponse de celui-ci

Country Status (3)

Country Link
CN (1) CN101626436B (fr)
BR (1) BRPI1009608A2 (fr)
WO (1) WO2010149004A1 (fr)

Families Citing this family (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101626436B (zh) * 2009-06-22 2011-12-28 中兴通讯股份有限公司 一种交互式视频语音应答系统及实现方法
CN101848227B (zh) * 2010-06-23 2014-12-10 中兴通讯股份有限公司 一种基于ngn实现交互式媒体业务的方法及系统
CN101990084A (zh) * 2010-11-16 2011-03-23 中兴通讯股份有限公司 交互式语音和视频响应实现会议控制的方法及系统
CN102143225A (zh) * 2011-01-28 2011-08-03 华为技术有限公司 媒体播放的控制方法和装置
CN102139697A (zh) * 2011-03-14 2011-08-03 中国联合网络通信集团有限公司 汽车智能控制方法、装置和汽车
CN103108001B (zh) * 2011-11-10 2017-07-21 南京中兴软件有限责任公司 一种实现视频交互式语音应答业务的方法及业务控制点
CN103379233B (zh) * 2012-04-24 2016-09-07 中兴通讯股份有限公司 一种双音多频带外收号的实现方法及系统
CN103795764B (zh) * 2012-11-02 2017-09-05 华为技术有限公司 一种云业务触发的方法、云服务器和瘦客户机
US9319485B2 (en) 2012-11-02 2016-04-19 Huawei Technologies Co., Ltd. Method for triggering cloud service, cloud server, and thin client
CN103841372B (zh) * 2012-11-23 2017-10-13 中国电信股份有限公司 信息叠加方法和系统、中心服务器、测距管理单元
CN104348984A (zh) * 2013-08-07 2015-02-11 中兴通讯股份有限公司 在窄带智能业务中实现ivr操作的方法和系统
US9467563B1 (en) * 2015-04-10 2016-10-11 Angel.Com Incorporated Visual interactive voice response system
CN105162839B (zh) * 2015-07-31 2018-09-04 小米科技有限责任公司 数据处理方法、装置及系统
CN112951231A (zh) * 2017-10-26 2021-06-11 王梅 一种用于输出数据的系统及方法
CN111726642B (zh) * 2019-03-19 2023-05-30 北京京东尚科信息技术有限公司 直播方法、装置和计算机可读存储介质
CN113114860B (zh) * 2021-04-02 2022-06-17 宁波菊风系统软件有限公司 基于Web的音视频应答系统及其使用方法

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1701527A1 (fr) * 2005-03-10 2006-09-13 Avaya Technology Llc Génération graphique de menu dans des systèmes de réponse vocale interactifs
US20070276908A1 (en) * 2006-05-23 2007-11-29 Cisco Technology, Inc. Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session
CN101222549A (zh) * 2007-11-13 2008-07-16 华为技术有限公司 一种ip呼叫中心和视频呼叫业务实现方法
CN101626436A (zh) * 2009-06-22 2010-01-13 中兴通讯股份有限公司南京分公司 一种交互式视频语音应答系统及实现方法

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1701527A1 (fr) * 2005-03-10 2006-09-13 Avaya Technology Llc Génération graphique de menu dans des systèmes de réponse vocale interactifs
US20070276908A1 (en) * 2006-05-23 2007-11-29 Cisco Technology, Inc. Method and apparatus for inviting non-rich media endpoints to join a conference sidebar session
CN101222549A (zh) * 2007-11-13 2008-07-16 华为技术有限公司 一种ip呼叫中心和视频呼叫业务实现方法
CN101626436A (zh) * 2009-06-22 2010-01-13 中兴通讯股份有限公司南京分公司 一种交互式视频语音应答系统及实现方法

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
CAI, BING ET AL.: "Implementation Scheme of the Call Center Based on IMS", TELECOM ENGINEERING TECHNICS AND STANDARDIZATION, August 2007 (2007-08-01), pages 70 - 74 *
PENG ET AL.: "Research and Application of Controlling Multimedia Conversation by SIP Protocol", COMPUTER ENGINEERING, vol. 32, no. 14, July 2006 (2006-07-01), pages 196 - 198 *

Also Published As

Publication number Publication date
BRPI1009608A2 (pt) 2019-04-09
CN101626436A (zh) 2010-01-13
CN101626436B (zh) 2011-12-28

Similar Documents

Publication Publication Date Title
WO2010149004A1 (fr) Système interactif de réponse et procédé et serveur d'application pour activation d'une réponse de celui-ci
US8339437B2 (en) Video communication method, video communication system and integrated media resource server
US8473994B2 (en) Communication system and method
US9179100B2 (en) Video conferencing method and device thereof
CN101383865A (zh) 手机电视播放中对可视电话并发处理的方法及装置
CN101815198A (zh) 一种基于机顶盒的通讯系统及通讯方法
WO2009103204A1 (fr) Procédé et appareil de lecture d'un menu audio-vidéo dynamique
CN103096128A (zh) 一种实现视频互动的方法、服务器、终端及系统
CN101631222B (zh) 可视电话业务的视频切换方法、媒体服务器及会议系统
CN103458311A (zh) 智能电视及其实现视频通话的方法
CN102457772B (zh) 信息显示方法及设备
WO2022007618A1 (fr) Procédé d'appel vidéo et dispositif d'affichage
WO2014180236A1 (fr) Procédé, dispositif et système de traitement de tonalité de retour d'appel personnalisée multimédia
CN114143586A (zh) 一种分屏显示共享方法、系统、存储介质以智慧屏
CN108322429B (zh) 实时通信中录制控制方法、实时通信系统及通信终端
EP2285107A1 (fr) Procédé, équipement de commande de conférence et système de conférence pour indiquer l état de progression d appel
EP2518987A1 (fr) Procédé et terminal pour la mise en uvre d'un jeu interactif basé sur un visiophone
CN104780457A (zh) 一种通过机顶盒实现视频通话的方法和机顶盒
CN101252670A (zh) 会议电视的处理方法和装置
JP2006253775A (ja) テレビ電話装置
EP2056602A1 (fr) Procédé pour la fourniture de communications utilisant un guide de programmes électronique et appareil d'images l'utilisant
CN102934426A (zh) 数据分发设备、数据分发方法和程序
JP2010004136A (ja) 通信端末装置、通信制御方法、およびプログラム
JP5255412B2 (ja) 電話システムおよび電話制御方法
CN114095480B (zh) Ktv直播连麦方法、装置和系统

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 10791510

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

WWE Wipo information: entry into national phase

Ref document number: 171/CHENP/2012

Country of ref document: IN

122 Ep: pct application non-entry in european phase

Ref document number: 10791510

Country of ref document: EP

Kind code of ref document: A1

REG Reference to national code

Ref country code: BR

Ref legal event code: B01A

Ref document number: PI1009608

Country of ref document: BR

ENP Entry into the national phase

Ref document number: PI1009608

Country of ref document: BR

Kind code of ref document: A2

Effective date: 20111215