WO2010002053A1

WO2010002053A1 - Method of processing good order through internet site for preventing the customer information outflow and system thereof

Info

Publication number: WO2010002053A1
Application number: PCT/KR2008/004062
Authority: WO
Inventors: Namsob Jo; Jeongho Ko
Original assignee: Kb2B Telecom Co., Ltd.
Priority date: 2008-07-01
Filing date: 2008-07-10
Publication date: 2010-01-07
Also published as: KR100875520B1

Abstract

According to one aspect of the present invention, a method of processing a goods order through an Internet site includes: sending goods order information except personal information of customer order information from a service provision server to a co-work company server; sending a waybill number granted to the goods order information received by the co-work company server from the co-work company server to the service provision server; generating a waybill including the customer order information and the received waybill number by the service provision server; sending output information causing the waybill information to be indicated on a document by the service provision server; and outputting the waybill information to the document based on the sent output information. With this configuration, Internet shopping malls can prevent damage to customers by preventing customer information from being outflown by quickly processing a goods order without providing the customer information for co-work companies.

Description

METHOD OF PROCESSING GOOD ORDER THROUGH INTERNET SITE FOR PREVENTING THE CUSTOMER INFORMATION OUTFLOW AND SYSTEM THEREOF

Technical Field

[1] The present invention relates to a method and a system of processing a goods order through an Internet site for preventing outflow of customer information, and more particularly, to a method and a system of preventing outflow of customer information which may occur when customer information input for a goods order in an Internet shopping mall is unavoidably transmitted to co-work companies including a supplier and a deliverer in the course of processing the goods order. Background Art

[2] With recent rapid development of Internet environments, conventional goods- purchase systems have undergone sudden changes. In the past, goods purchase was directly conducted between a consumer and a seller. That is, goods purchase was conducted in such a manner that a consumer who intends to purchase goods visits a seller, chooses his desired goods and receives the chosen goods. However, in recent years, a commercial transaction through Internet is becoming more common. The Internet commercial transaction has the following merits:

[3] First, since a customer may have to choose his desired goods through an Internet site, he spends less time and effort for goods purchase.

[4] Second, since only an Internet site may be established without establishment of a shop, a business man can reduce costs for running of business. This may lead to falling of goods price, thereby allowing a consumer to purchase more reasonable-priced goods.

[5] Of course, the Internet commercial transaction does not have only such merits. For example, since a customer can not purchase goods with direct confirmation of the goods, he may have a low level of satisfaction to goods received by him.

[6] However, the Internet commercial transaction is spreading rapidly because of many merits including the above-mentioned merits.

[7] Five subjects, i.e., an orderer, an Internet shopping mall, a supplier, a deliverer and a receiver, are involved in the Internet commercial transaction.

[8] The orderer refers to a consumer who orders goods and the receiver refers to a consumer who takes goods.

[9] In the meantime, in the Internet commercial transaction, a business subject, a supply subject and a transport subject are seperated from each other. The Internet shopping mall is the subject that sells goods to an orderer. In this case, the supply subject that supplies goods to the Internet shopping mall corresponds to the supplier and the transport subject that delivers goods, which is supplied by the supplier, to a customer corresponds to the deliverer. In this manner, since a variety of subjects is involved in the Internet commercial transaction, there may exist various forms of Internet commercial transactions. Examples of the most popular business systems are as follows.

[10] The first is a business system in which a supplier appoints a deliverer. This business system has a contract relation between an Internet shopping mall and a supplier and another contract relation between the supplier and a deliverer. In this case, this business system has no contract relation between the Internet shopping mall and the deliverer.

[11] The second is a business system in which an Internet shopping mall appoints a deliverer. This business system has a contract relation between the Internet shopping mall and a supplier and another contract relation between the Internet shopping mall and a deliverer.

[12] Now, goods transaction in these representative business systems will be described in detail below. These first and second business systems are shown in Figs. 1 and 2, respectively.

[13] FIG. 1 is a view showing a series of processes from ordering goods through an

Internet shopping mall to delivering the ordered goods from a deliverer appointed by a supplier to a consumer.

[14] An orderer 100 who wishes to purchase goods being sold in the Internet shopping mall 200 causes customer order information to be received through a site of the Internet shopping mall 200 (SlOl). In this case, the orderer 100 prepares the customer order information according to a format, which is provided by the site of the Internet shopping mall 200 and may be varied depending on the Internet shopping mall 200.

[15] The customer order information may include orderer information, receiver information, goods information and other information.

[16] The orderer information refers to information related to an orderer 100, that is, a consumer who orders goods.

[17] The receiver information refers to information related to a receiver 500, that is, a consumer who will take goods.

[18] In this case, the orderer information may be equal to or different from the receiver information. For example, if the orderer prepares the customer order information for delivery of goods to himself, the orderer information is equal to the receiver information. On the other hand, if the orderer prepares the customer order information for delivery of goods to a third party other than the orderer, the orderer information is different from the receiver information.

[19] The goods information refers to information related to goods chosen by the orderer, including a goods serial number, options related to the goods (for example, dimension, color and so on for ordered clothes), etc.

[20] Upon receiving the prepared customer order information through the site of the

Internet shopping mall 200, the Internet shopping mall 200 generates goods order information based on the received customer order information (S 102). The goods order information is generated so as for the Internet shopping mall 200 to request a supplier 300 to supply the goods, and is distinguished from the above-mentioned customer order information.

[21] The Internet shopping mall 200 sends the generated goods order information to the supplier 300 (S 103). In this case, the supplier 300 receives the goods order information and transfers the received goods order information to a deliverer 400 appointed by the supplier 300.

[22] In FIG. 1, since the supplier 300 appoints the deliverer 400, the Internet shopping mall 200 can not know which deliverer 400 is to deliver the goods. Accordingly, the goods order information is transferred through the supplier 300 to the deliverer 400.

[23] The deliverer 400 grants a waybill number to the goods order information before delivery of the goods and generates a waybill based on information related to the waybill number (S 105). The generated waybill is stored in a server of the deliverer 400 for later output through Internet.

[24] In this case, the supplier 300 selects goods which meets the goods order information.

At the same time, the supplier 300 outputs the waybill which meets the goods order information through an Internet site of the deliverer 400 (S 106). The supplier 300 attaches the output waybill to the goods to be delivered to the receiver 500.

[25] The supplier 300 transfers the goods attached with the waybill to the deliverer 400

(S 107). The deliverer 400 gathers goods which are requested to be delivered from many suppliers 300.

[26] In this case, the deliverer 400 sends the waybill number to the supplier 300 after start of delivery (S 108), and the supplier 300 received this waybill number transfers information on the waybill number to the Internet shopping mall 200 after start of delivery (S 109).

[27] The deliverer 400 delivers the goods to the receiver 500 based on the waybill information (SI lO). Hereby, the goods delivery processes are all ended.

[28] FIG. 2 is a view showing a series of processes from ordering goods through an

Internet shopping mall to delivering the ordered goods from a deliverer appointed by the Internet shopping mall to a consumer.

[29] An orderer 100 who wishes to purchase goods being sold in the Internet shopping mall 200 causes customer order information to be received through a site of the Internet shopping mall 200 (S201).

[30] Upon receiving the customer order information through the site of the Internet shopping mall 200, the Internet shopping mall 200 generates goods order information based on the received customer order information (S202).

[31] The Internet shopping mall 200 sends the generated goods order information to a supplier 300. At the same time, the Internet shopping mall 200 also sends the generated goods order information to a deliverer 400 (S203). In FIG. 2, the Internet shopping mall 200 directly appoints the deliverer 400 to deliver the goods. Accordingly, the goods order information is directly sent to the deliverer 400 without passing through the supplier 300, unlike FIG. 1.

[32] The deliverer 400 grants a waybill number to the goods order information before delivery of the goods and generates a waybill based on information related to the waybill number (S204). The generated waybill is stored in a server of the deliverer 400 for later output through Internet.

[33] The supplier 300 selects goods which meets the goods order information. At the same time, the supplier 300 outputs the waybill which meets the goods order information through an Internet site of the deliverer 400 (S205). The supplier 300 attaches the output waybill to the goods to be delivered to the receiver 500.

[34] The deliverer 400 gathers goods attached with the waybill (S206). Thereafter, the deliverer 400 sends information on the waybill number to the supplier 300 and the Internet shopping mall 200 at once after start of delivery (S207).

[35] The deliverer 400 delivers the goods to the receiver based on the waybill information

(S208). Hereby, the goods delivery processes are all ended.

[36] As described above, the Internet commercial transaction requires the complicated processes among a variety of subjects including the business subject, the supply subject, the transport subject and so on.

[37] In this case, the above respective subjects have to know the customer order information in order to deliver the goods to the purchaser. For example, in order for the supplier to pick up goods matching the goods ordered by the purchaser and for the deliverer to deliver the ordered goods to the receiver correctly, they have to know the customer order information correctly.

[38] The Internet shopping mall provides the customer order information to the co-work companies for smooth processing of the goods order. For example, the Internet shopping mall provides the customer order information in the form of an electronic document to the co-work companies or stores the customer order information in its server so that the co-work companies can inquire or download the customer order information through an access to the site of the Internet shopping mall. Thereafter, the co-work companies including the supplier, the deliverer and so on collectively receive the customer order information related to the goods delivery from the Internet shopping mall or download this information from the site of the Internet shopping mall. Further, the co-work companies store the customer order information and related information in their respective systems for order processing and delivery of the goods.

[39] At present, a number of co-work compamies of Internet shopping malls manages customer order information and related information through their respective systems. In addition, a number of staffs employed in the co-work companies handles the information. Accordingly, due to such difficulty in mangement, the customer order information may be used for other purpose out of the order processing belonging to the inherent use range or may be outflown in quantities by intention or negligence of staffs.

[40] In addition, while the co-work companies receive the customer order information in the form of an electronic document without security mechanisms (for example, Public Key Infrastructure (PKI), etc.), ill-purposed third parties may hack the customer order information. In this case, the outflown customer order information may be misused for voice phishing, spam mail transmission, various crimes, etc., which cause social problems, which may result in severe damage to consumers. Disclosure of Invention

Technical Problem

[41] It is therefore an object of the invention to provide a method of ordering and delivering goods, which is capable of allowing only an Internet shopping mall to manage personal information of order information input by a consumer at the time of ordering goods through the Internet shopping mall and transferring only the other information except the personal information to co-work companies, thereby processing the order and delivery without storing the personal information in the system of co-work companies. Technical Solution

[42] According to one aspect of the present invention, a method of processing a goods order through an Internet site includes: sending goods order information except personal information of customer order information from a service provision server to a co- work company server; sending a waybill number granted to the goods order information received by the co-work company server from the co-work company server to the service provision server; generating a waybill including the customer order information and the received waybill number by the service provision server; sending output information causing the waybill information to be indicated on a document by the service provision server; and outputting the waybill information to the document based on the sent output information.

[43] In the method of processing a goods order, the personal information comprises personal information of an orderer and personal information of a receiver.

[44] In the method of processing a goods order, the personal information includes at least one of a name, an address, a resident registration number, a wired telephone number and a wireless telephone number.

[45] In the method of processing a goods order, the co-work company includes at least one of a supplier and a deliverer.

[46] In the method of processing a goods order, the service provision server sends the output information causing only receiver information of the waybill information to be indicated on the document.

[47] In the method of processing a goods order, the sending output information comprises sending the output information to an output apparatus of the service provision server or an output apparatus of the co-work company.

[48] In the method of processing a goods order, the sending output information comprises sending the waybill information to a mobile terminal autheticated by the service provision server or the co-work company server.

[49] According to another aspect of the present invention, a service provision server for processing a goods order through an Internet site, includes: a central processing unit that, upon receiving a goods order, generates goods order information except personal information of customer order information and, upon receiving a waybill number from a co- work company server, generates a waybill including the customer order information and the received waybill number; and a communicating unit that sends the generated goods order information to the co-work company server, receives the waybill number granted to the goods order information by the co-work company server from the co-work company server, and sends output information causing the waybill information to be indicated on a document to an output apparatus of the service provision server or an output apparatus of the co-work company.

[50] In the service provision server, the central processing unit generates the goods order information except orderer personal information and receiver personal information of the customer order information.

[51] In the service provision server, the personal information includes at least one of a name, an address, a resident registration number, a wired telephone number and a wireless telephone number.

[52] In the service provision server, the co-work company includes at least one of a supplier and a deliverer.

[53] In the service provision server, the communicating unit sends the output information causing only receiver information of the waybill information to be indicated on the document to the output apparatus of the service provision server or the output apparatus of the co-work company.

[54] In the service provision server, the communicating unit sends the output information to a mobile terminal autheticated by the service provision server or the co-work company server.

[55] According to still another aspect of the present invention, a co-work company server for processing a goods order through an Internet site, includes: a central processing unit that grants a waybill number to goods order information except personal information of customer order information received from a service provision server; and a communicating unit that receives the goods order information from the service provision information and sends the waybill granted to the goods order information received by the central processing unit to the service provision server.

Advantageous Effects

[56] According to the above aspects of the present invention, it is possible to overcome the problem of outflow of quantities of customer information in the course of processing a goods order through an Internet site in the conventional art so that customers can purchase goods in Internet shopping malls with safety. [57] Further, Internet shopping mall can prevent severe damage to customers due to outflow of customer information and prevent social crimes due to illegal use of customer information, which has been raised as social issues.

Brief Description of Drawings [58] FIG. 1 is is a view showing a series of processes from ordering goods through an

Internet shopping mall to delivering the ordered goods from a deliverer appointed by a supplier to a consumer. [59] FIG. 2 is a view showing a series of processes from ordering goods through an

Internet shopping mall to delivering the ordered goods from a deliverer appointed by the Internet shopping mall to a consumer. [60] FIG. 3 is a view showing a configuration of a service provision server, a co-work company server and an output device according to an embodiment of the invention. [61] FIG. 4 is a view showing goods order information prepared in the present invention.

[62] FIG. 5 is a view showing an order processing at an Internet shopping mall in Internet goods transaction according an embodiment of the invention. [63] FIG. 6 is a view showing an order processing at a supplier in Internet goods transaction according an embodiment of the invention. [64] FIG. 7 is a view showing an order processing at a deliverer in Internet goods transaction according an embodiment of the invention. [65] FIG. 8 is a view showing a goods order processing through Internet according an em- bodiment of the invention. Mode for the Invention

[66] Hereinafter, exemplary embodiments of the invention will be described with reference to the accompanying drawings so that those skilled in the art can easily practice the present invention. The present invention is not limited to the exemplary embodiments but may be implemented in various different ways.

[67] FIG. 3 is a view showing a configuration of a service provision server, co-work company servers and an output apparatus according to an embodiment of the invention.

[68] A service provision server 310 provides a variety of services to co-work company servers 320 and 330 or users and may be, for example, an Internet shopping mall 200 or the like. In the present invention, it is assumed that the service provision server 310 is the Internet shopping mall 200.

[69] The service provision server 310 communicates with co-work company server 1 320 and co- work company server 2 330 through wired/wireless networks. In this case, co- work company server 1 320 and co-work company server 2 330 may be, for example, the supplier 300 (Figs. 1 and 2) and the deliverer 400 (Figs. 1 and 2), respectively. Although FIG. 3 shows only two co-work company servers, the number of co-work company servers may increase with increase in the number of subjects related to Internet commercial transaction, as described earlier. The service provision server 310 transfers goods ordered by the orderer 100 (FIGS. 1 and 2) to the receiver 500 (FIGS. 1 and 2) through the supplier 300 or the deliverer 400. In this case, the service provision server 310 includes a central processing unit 312 and a communicating unit 314.

[70] Upon receving a goods order through an Internet site, the central processing unit 312 generates goods order information except personal information of customer order information. Accordingly, unlike the conventional systems, the goods order information does not include personal information of the orderer and personal information of the receiver. The goods order information will be described in more detail later with reference to FIG. 4.

[71] In the meantime, upon receiving a waybill number from the co-work company server

1 320 or the co-work company server 2 330 later, the central processing unit 312 generates a waybill including the customer order information and the received waybill number.

[72] The waybill is attached to the goods and then the deliverer 400 delivers the goods to the receiver 500 based on the waybill information. In this case, accordingly, the central processing unit 312 prepares the waybill including the customer order information other than the goods order information. In other words, personal information of the customer is not included in the goods order information prepared in the present invention.

[73] The communicating unit 314 communicates with the co-work company server 1 320 or the co- work company server 2 330. In this case, the communicating unit 314 transfers the generated goods order information to the co-work company server 1 320 or the co- work company server 2 330. In addition, the communicating unit 314 receives the waybill number, which is granted to the goods order information by the co-work company server 320 or 330, from the co-work company server 320 or 330.

[74] The communicating unit 314 transfers output information causing the waybill information to be indicated on a document to the output apparatus 340. In this case, the output apparatus 340 may be an output apparatus connected to the service provision server 310 or an output apparatus connected to the co-work company servers 320 and 330.

[75] As described earlier, in the present invention, the personal information of the orderer

100 and the personal information of the receiver 500 are not provided to the co-work company server 320 or 330. That is, only the service provision server 310 possesses the personal information. Accordingly, in the present invention, the waybill has to be output through the service provision server 310.

[76] The co- work company server 320 or 330 processes the goods order through the

Internet site. In this case, the co-work company server 1 320 includes a central processing unit 322 and a communicating unit 324.

[77] The central processing unit 322 receives the goods order information except the personal information of the customer order information from the service provision server 310. In this case, the waybill number is granted to the goods order information.

[78] The communicating unit 324 receives the goods order information from the service provision server 310. In addition, the communicating unit 324 transfers the waybill number, which is granted to the goods order information received by the central processing unit 322, to the service provision server 310.

[79] In the conventional systems, the co-work company server 320 or 330 also could output the waybill. That is, the waybill information was transferred to the co-work company servers 320 and 330. However, in the present invention, the waybill information is not transferred to the co-work company servers 320 and 330. That is, the waybill can be output only through the output apparatus 340 (which may be the output apparatus connected to the service provision server 310 or the output apparatus connected to the co-work company servers 320 and 330). Accordingly, since the personal information of the customer is indicated only on the waybill which is a printed matter, outflow of the personal information of the customer can be prevented.

[80] Further, in this case, if the goods are to be delivered through inquiry of the waybill number information at the point of time of final delivery using a digital equipment (for example, a personal digital assistant (PDA), a mobile phone, etc.), the goods can be delivered without indicating the customer information on the waybill. That is, the waybill information can be transferred to a mobile terminal 350 authenticated by the co- work company servers 320 and 330 or the service provision server 310.

[81] The output apparatus 340 includes an output unit 346 and may be connected to the service provision server 310, the co-work company servers 320 and 330, etc. Upon receiving the output information causing the waybill information to be indicated on a document from the service provision server 310, the output unit 346 outputs the waybill information in the form of a document.

[82] In the meantime, the output apparatus 340 can communicate with the service provision server 310 in order to output the waybill which meets the goods order information.

[83] In the present invention, although it is assumed that the output apparatus 340 is separated from the service provision server 310, the output apparatus 340 may be incorporated in the service provision server 310.

[84] FIG. 4 is a view showing the goods order information prepared in the present invention.

[85] Upon receiving the customer order information through a site of the Internet shopping mall 200, the Internet shopping mall 200 generates the goods order information based on the received customer order information.

[86] The customer order information may be divided into order-related information, personal information of the orderer, personal information of the receiver, delivery- related information and other information. But, such division of the customer order information may be varied depending on the Internet shopping mall 200 or a group of goods.

[87] The order-related information is information required for each subject of the Internet commercial transaction to process the order, including an order serial number 401, an Internet shopping mall name 402, an order date 403, an order goods code 404, a goods name 405, quantity 406, cost 407, option 408, etc.

[88] The personal information of the orderer may include the orderer's name, address, resident registration number, wired telephone number, wireless telephone number and so on.

[89] The personal information of the receiver may include the receiver's name, address, wired telephone number, wireless telephone number and so on.

[90] The deli very -related information may be information related to a delivery cost 409, a delivery desire date 410 and so on.

[91] Finally, other information may be a remark in which special requirement or notice is described.

[92] In the present invention, the goods order information is generated using only the remaining information except the personal information of the customer order information. That is, the personal information of the orderer and the personal information of the receiver are not included in the goods order information.

[93] Referring to FIG. 4, it can be seen that the personal information is excluded from the goods order information. In the present invention, since the goods order information shown in FIG. 4 is transferred to the supplier 300 or the deliverer 400, there is no possibility of outflow of the personal information of the customer.

[94] Now, according to an embodiment of the present invention, a series of processes in which the respective subjects process the goods order will be described in detail with reference to Figs. 5, 6 and 7. Figs. 5, 6 and 7 show an order processing at the Internet shopping mall, an order processing at the supplier and an order processing at the deliverer, respectively.

[95] FIG. 5 is a view showing an order processing at the Internet shopping mall in Internet goods transaction according an embodiment of the invention.

[96] The Internet shopping mall 200 receives the customer order information from the orderer 100 through the Internet site (S501). In this case, the Internet shopping mall 200 grants an order serial number to the customer order information.

[97] The Internet shopping mall 200 generates the goods order information. In this case, the Internet shopping mall 200 prepares the goods order information using only the remaining information except the personal information of the customer order information (S502).

[98] The Internet shopping mall 200 determines whether or not the Internet shopping mall

200 directly appoints the deliverer 400 (S503). Operation S503 is provided since a subject to which information related to process the goods order is transferred may be varied depending on whether the deliverer 400 is appointed by the Internet shopping mall 200 or the supplier 300.

[99] If the deliverer 400 appointed by the Internet shopping mall 200 is to deliver the goods, the Internet shopping mall 200 sends the goods order information to the supplier 300 and the deliverer 400 at once.

[100] Thereafter, the Internet shopping mall 200 receives information on a waybill number before start of delivery from the deliverer 400(S505).

[101] The waybill number before start of delivery refers to a waybill number at a stage before the deliverer 400 collects the goods attached with the waybill after granting the waybill number to the goods order information received from the Internet shopping mall 200 or the supplier 300.

[102] On the other hand, a waybill number after start of delivery refers to waybill number at a stage when the deliverer 400 starts to deliver the goods after collecting the goods attached with the waybill.

[103] The waybill number before start of delivery and the waybill number after start of delivery are nothing but numbers conveniently granted for a series of operations for order information processing, packing, delivery, settlement of accounts, inventory control, demand prediction, etc. between the Internet shopping mall 200, the supplier 300 and the deliverer 400. In the following description, the waybill number before start of delivery and the waybill number after start of delivery will be not further described.

[104] Upon receiving the information on the waybill number before start of delivery from the deliverer 400, the Internet shopping mall 200 generates the waybill (S506). Thereafter, the Internet shopping mall 200 receives the information on the waybill number after start of delivery from the deliverer 400 (S507).

[105] If it is determined at Operation S503 that the deliverer 400 appointed by the supplier 300 is to deliver the goods, the Internet shopping mall 200 sends the goods order information to only the supplier 300 (S514).

[106] Thereafter, the Internet shopping mall 200 receives the information on the waybill number before start of delivery and a deliverer name from the supplier 300 (S515). Since the supplier 300 appoints the deliverer 400, the Internet shopping mall 200 can not know the information on the deliverer 400 to deliver the goods. Accordingly, the supplier 300 sends the information on the deliverer name along with the waybill number before start of delivery.

[107] Upon receiving the information on the waybill number before start of delivery and the deliverer name, the Internet shopping mall 200 prepares the waybill (S516). Thereafter, the Internet shopping mall 200 receives the information on the waybill number after start of delivery from the supplier 300 (S517).

[108] The Internet shopping mall 200 sends the output information causing the waybill information to be indicated on a document to the output apparatus 340 (S508). In this case, the output apparatus 340 may be an output apparatus connected to the Internet shopping mall 200 or an output apparatus connected to the co-work company servers.

[109] FIG. 6 is a view showing an order processing at the supplier in Internet goods transaction according an embodiment of the invention.

[110] The supplier 300 receives the goods order information except the personal information of the customer order information from the Internet shopping mall 200 (S601). The supplier 300 picks up goods which meet the goods order information.

[I l l] In this case, the supplier 300 determines whether or not the supplier 300 directly appoints the deliverer 400 (S602).

[112] If it is determined that the supplier 300 appoints the deliverer 400, the supplier 300 sends the goods order information to the deliverer 400 (S603). Thereafter, the supplier 300 receives the waybill number before start of delivery, which is granted to the goods order information, from the deliverer 400 (S604).

[113] The supplier 300 sends the information on the waybill number before start of delivery and a deliverer name to the Internet shopping mall 200 (S605).

[114] The supplier 300 outputs the waybill using a waybill output system of the Internet shopping mall 200, and attaches the output waybill to corresponding goods (S606). The supplier 300 transfers the goods attached with the waybill to the deliverer 400 (S607). Thereafter, the supplier 300 receives the waybill number after start of delivery from the deliverer 400 (S608) and transfers the information on the received waybill number after start of delivery to the Internet shopping mall 200 (S609).

[115] On ther other hand, if it is determined at Operation S 602 that the Internet shopping mall 200 directly appoints the deliverer 400, the supplier 300 outputs the waybill using the waybill output system of the Internet shopping mall 200 and attaches the output waybill to the corresponding goods (S616). The supplier 300 transfers the goods attached with the waybill to the deliverer 400 (S617). Thereafter, the supplier 300 receives the waybill number after start of delivery from the deliverer 400 and the Internet shopping mall 200 (S618).

[116] FIG. 7 is a view showing an order processing at the deliverer in Internet goods transaction according an embodiment of the invention.

[117] The deliverer 400 receives the goods order information (S701). If the Internet shopping mall 200 appoints the deliverer 400, the goods order information will be received from the Internet shopping mall 200. On the other hand, if the supplier 300 appoints the deliverer 400, the goods order information will be received from the supplier 300.

[118] The deliverer 400 determines whether or not a customer who requests the goods delivery is the Internet shopping mall 200 (S702).

[119] If it is determined that the customer who requests the goods delivery is the Internet shopping mall 200, the deliverer 400 grants the waybill number before start of delivery to the goods order information and sends the granted waybill number before start of delivery to the Internet shopping mall 200 (S703).

[120] Thereafter, the deliverer 400 collects the goods attached with the waybill from the supplier 300 (S704). In this case, the deliverer 400 sends the waybill number after start of delivery to the Internet shopping mall 200 and the supplier 300 at once (S705).

[121] On the other hand, if it is determined at Operation S702 that the customer who requests the goods delivery is the supplier 300, the deliverer 400 grants the waybill number before start of delivery to the goods order information and sends the information on the waybill number before start of delivery to the supplier 300 (S713).

[122] Thereafter, the deliverer 400 collects the goods attached with the waybill from the supplier 300 (S714). The deliverer 400 sends the waybill number after start of delivery to the supplier 300 (S715).

[123] The deliverer 400 delivers the goods to the receiver 500 based on the waybill information. Hereby, the goods order processes are all ended.

[124] FIG. 8 is a view showing a goods order processing through Internet according an embodiment of the invention.

[125] The orderer 100 who wishes to purchase goods causes customer order information to be received through a site of the service provision server 310 (S801).

[126] The service provision server 310 generates goods order information except personal information of the customer order information (S 802) and send the generated goods order information to the co-work company server 1 320 (S803).

[127] The co- work company server 1 320 grants a waybill number to the received goods order information (S804). In this case, the co-work company server 1 320 sends the granted waybill number to the service provision server 310 (S805).

[128] The service provision server 310 generates a waybill including the customer order information and the received waybill number (S 806).

[129] Thereafter, if there is an output request from the Internet shopping mall or the co- work company, service provision server 310 sends output information causing the waybill information to be indicated on a document to the output apparatus 340 (S807). In this case, the output apparatus 340 may be connected to the Internet shopping mall 200 or the co-work company servers 320 and 330.

[130] The output apparatus 340 outputs the waybill information to the document based on the sent output information (S8O8).

[131] Although a few exemplary embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes may be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.

Claims

[1] A method of processing a goods order through an Internet site, comprising: sending goods order information except personal information of customer order information from a service provision server to a co-work company server; sending a waybill number granted to the goods order information received by the co-work company server from the co-work company server to the service provision server; generating a waybill including the customer order information and the received waybill number by the service provision server; sending output information causing the waybill information to be indicated on a document by the service provision server; and outputting the waybill information to the document based on the sent output information.

[2] The method according to claim 1, wherein the personal information comprises personal information of an orderer and personal information of a receiver.

[3] The method according to claim 2, wherein the personal information includes at least one of a name, an address, a resident registration unmber, a wired telephone number and a wireless telephone number.

[4] The method according to claim 1, wherein the co-work company includes at least one of a supplier and a deliverer.

[5] The method according to claim 1, wherein the service provision server sends the output information causing only receiver information of the waybill information to be indicated on the document.

[6] The method according to claim 1, wherein the sending output information comprises sending the output information to an output apparatus of the service provision server or an output apparatus of the co-work company.

[7] The method according to claim 1, wherein the sending output information comprises sending the waybill information to a mobile terminal authenticated by the service provision server or the co-work company server.

[8] A service provision server for processing a goods order through an Internet site, comprising: a central processing unit that, upon receiving a goods order, generates goods order information except personal information of customer order information and, upon receiving a waybill number from a co-work company server, generates a waybill including the customer order information and the received waybill number; and a communicating unit that sends the generated goods order information to the co- work company server, receives the waybill number granted to the goods order information by the co-work company server from the co-work company server, and sends output information causing the waybill information to be indicated on a document to an output apparatus of the service provision server or an output apparatus of the co-work company.

[9] The service provision server according to claim 8, wherein the central processing unit generates the goods order information except orderer personal information and receiver personal information of the customer order information.

[10] The service provision server according to claim 9, wherein the personal information includes at least one of a name, an address, a resident registration number, a wired telephone number and a wireless telephone number.

[11] The service provision server according to claim 8, wherein the co-work company includes at least one of a supplier and a deliverer.

[12] The service provision server according to claim 8, wherein the communicating unit sends the output information causing only receiver information of the waybill information to be indicated on the document to the output apparatus of the service provision server or the output apparatus of the co-work company.

[13] The service provision server according to claim 8, wherein the communicating unit sends the output information to a mobile terminal authenicated by the service provision server or the co-work company server.

[14] A co- work company server for processing a goods order through an Internet site, comprising: a central processing unit that grants a waybill number to goods order information except personal information of customer order information received from a service provision server; and a communicating unit that receives the goods order information from the service provision information and sends the waybill granted to the goods order information received by the central processing unit to the service provision server.