WO2019156135A1

WO2019156135A1 - Device and method for delivering luggage, and program for same

Info

Publication number: WO2019156135A1
Application number: PCT/JP2019/004314
Authority: WO
Inventors: 緯行叶; 賢太郎藁谷
Original assignee: ｅｃｂｏ株式会社
Priority date: 2018-02-06
Filing date: 2019-02-06
Publication date: 2019-08-15
Also published as: JPWO2019156135A1

Abstract

In relation to a method for delivering luggage, the present invention provides a novel scheme that includes the involvement of a recipient of the luggage. Information relating to luggage delivery hubs is first recorded in a device 100. A first user 121-1 views the recorded information relating to each hub, and designates a hub for depositing the luggage, from a first user terminal 121-2. Then, upon designating that acceptance of the luggage is to be performed by a second user 122-1, a reservation request is received by the device 100. On the basis of an identifier of the second user 122-1, received as part of the reservation request, the device 100 transmits to a terminal 122-2 of the second user 122-1 a notification to confirm whether the second user 122-1 will receive said one item or plurality of items of luggage. The second user 122-1 transmits to the device 100 an approval notification indicating approval of the luggage receipt content. In response thereto, the device 100 establishes a reservation corresponding to the reservation request received from the first user terminal 121-2.

Description

Device, method and program for delivery of luggage

The present invention relates to an apparatus, a method, and a program for delivering a package.

In recent years, the volume of delivery has increased dramatically in Japan with the expansion of electronic commerce (EC). As delivery volumes increase, redelivery increases. Under these circumstances, the shortage of delivery personnel has led to an increase in delivery costs.

This situation is not limited to Japan, and similar problems are occurring in countries where EC expansion continues. Moreover, it can be said that the delivery of goods not only via EC but also via Internet services will continue to increase.

Here, the inventors have found that there are various possibilities for suppressing the increase in delivery costs, and that the logistics of delivering the package to the final recipient may not be considered.

The present invention has been made in view of such problems, and an object of the present invention is to provide a novel method that involves the participation of a package recipient in a package delivery apparatus, method, and program therefor. There is to do.

In order to achieve such an object, a first aspect of the present invention is a method for delivering one or more packages of a first user to a second user, wherein the first user Receiving the reservation request for the one or more packages from the first user terminal of the user and the second usage based on the identifier of the second user included in the reservation request. Transmitting a confirmation notification as to whether or not to receive the one or more packages to the second user terminal of the user, and receiving the one or more packages from the second user terminal A reservation corresponding to the reservation request is established in response to receiving an approval notification to that effect. *

According to a second aspect of the present invention, in the first aspect, the approval notification includes a reception date and time or a reception period by the second user. *

Moreover, the 3rd aspect of this invention further includes the step which transmits the completion notification to the said 1st user terminal to the said 1st user terminal after the said establishment in the 1st or 2nd aspect. It is characterized by that. *

According to a fourth aspect of the present invention, in any one of the first to third aspects, the second user is different from the first user. *

In addition, according to a fifth aspect of the present invention, in the fourth aspect, at which ratio of the first user and the second user the delivery request bears the delivery cost It is characterized by including the burden ratio about. *

According to a sixth aspect of the present invention, in any one of the first to fifth aspects, the reservation request includes a point where the one or a plurality of packages are deposited. *

According to a seventh aspect of the present invention, in the sixth aspect, the approval notification is a point where the one or more packages are received and the one or more packages are deposited. It includes the designation of different points. *

According to an eighth aspect of the present invention, in any one of the first to seventh aspects, the reservation request includes a photograph of the one or more packages, and based on the photograph, the one or more It is characterized by calculating delivery costs. *

According to a ninth aspect of the present invention, there is provided a program for causing a computer to execute a method for delivering one or a plurality of parcels of a first user to a second user. Receiving the reservation request for the one or more packages from the first user terminal of the first user, and based on the identifier of the second user included in the reservation request, A step of transmitting a confirmation notification as to whether or not to receive the one or more packages to the second user terminal of the second user; and from the second user terminal, the one or more A reservation corresponding to the reservation request is established in response to receiving an approval notification for receiving the package. *

According to a tenth aspect of the present invention, there is provided an apparatus for delivering one or more packages of a first user to a second user, wherein the first use of the first user is performed. A reservation request for the one or more packages is received from the user terminal, and based on the identifier of the second user included in the reservation request, the second user terminal of the second user, In response to transmitting an acknowledgment of whether or not to receive the one or more packages, and receiving an approval notification to receive the one or more packages from the second user terminal, Including establishing a reservation corresponding to the reservation request.

According to one aspect of the present invention, in a device and method for delivery of a package, and a program therefor, it is possible to involve a recipient of a package by performing deposit and receipt at one or two points as a base. The delivery cost can be reduced.

It is a figure which shows the system for delivery of the load concerning 1 aspect of this invention. It is a figure which shows the confirmation screen in the 1st user terminal concerning 1 aspect of this invention. It is a designation | designated screen of the recipient and receiving place in the 1st user terminal concerning 1 aspect of this invention. It is a figure which shows the input screen of the identifier of a recipient in the 1st user terminal concerning 1 aspect of this invention. It is a figure which shows the confirmation screen of the receiving content in the 2nd user terminal concerning 1 aspect of this invention. 3 is a flow diagram of a method for package delivery according to one aspect of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

In one aspect of the present invention, the package is not necessarily delivered to the final recipient, and the package can be deposited for receipt by the recipient at the facility serving as the base. Facilities include stores, cafes, warehouses, stations, airports, etc. that sell products or provide services. Further, as a delivery base, any other point that is highly convenient for the user can be considered. Further, the present invention arises from the awareness of the problem that the number of coin lockers is insufficient, and does not exclude coin lockers, but is particularly useful for delivery at locations other than coin lockers.

FIG. 1 shows a package delivery system according to one embodiment of the present invention. In the apparatus 100, information about the base is first registered. Considering the example of a store as a base, the store name, address or location on the map, the total number or size of packages that can be stored or the number of packages for each category, the date and time or the period that can be deposited, etc. Registrants can be asked for input. In addition, the nearest station, walking time from the nearest station, contact information such as telephone number / email address, business hours, holidays, presence of Wi-Fi (registered trademark) / power supply facilities, store URL, store photo Further, at least a part of other remarks may be used as store information.

The apparatus 100 includes a communication unit 101 such as a communication interface for transmitting and receiving data, a processor 102 for processing data, a processing unit 102 such as a CPU, a memory for storing data, a storage device such as a hard disk, or a storage And a storage unit 103 including a medium, and can be configured by executing a program for performing each process. The program may include one or a plurality of programs, and the computer-readable storage medium Can be recorded as a non-transient program product.

Information about each registered store is installed by a user on a website on a device 100 such as a server for providing the package delivery system or a terminal such as a smartphone or tablet that can communicate with the device 100. Can be viewed or searched from the app. In FIG. 1, the 1st store 111 and the 2nd store 112 are shown as an example. Further, FIG. 1 shows a first user 121-1 and its terminal 121-2 who are depositors of a package, and a second user 122-1 and its terminal 122-2 which are recipients of the package. Illustrated. The first user terminal 121-2 and the second user terminal 122-2 can be mobile terminals such as smartphones and tablets.

When the store where the first user 121-1 deposits the package, the date and time, and the number of packages are designated from the first user terminal 121-2, the display screen shows a confirmation screen as shown in FIG. 200 is displayed. Here, in this specification, “check-in” means that the user performs a procedure for depositing the baggage, and “check-out” means that the procedure for receiving the deposited baggage is performed. means. As will be described later, the first user 121-1 may not determine the date and time of checkout.

On the same screen as the confirmation screen 200 or another screen 300, as shown in FIG. 3, it is possible to specify whether the first user 121-2 or another user takes the package. Yes, when “taken by another person” is selected, as shown in FIG. 4, an identifier input screen 400 for identifying the second user 122-1 to be received is displayed, and the identifier is input. The first user 121-1 is made to perform.

The identifier is transmitted from the first user terminal 121-2 to the apparatus 100 as a part of the reservation request. From the viewpoint of the device 100, a reservation request is received from the first user terminal 121-2 before the baggage is deposited, which includes depositing one or a plurality of packages in addition to the identifier. The contents of the reservation such as the base where the information is performed and the date and time are included (S601). These data are not necessarily received at the same time.

The first user 121-1 may add some information later, but in addition to the name or abbreviation, contact information such as phone number, e-mail address, face photo, credit card number, etc. At least a part of the settlement information, nationality, country of residence, etc. can be input as user information from the website or app.

Based on the identifier received as part of the reservation request, device 100 determines whether or not to receive the one or more packages to terminal 122-2 of second user 122-1 corresponding to the identifier. The confirmation notification is transmitted (S602).

As shown in FIG. 4, if the second user 122-2 has registered user information in advance, for example, the first user 121-1 is made to input the mail address as an identifier, and based on the identifier. The second user 122-1 can be determined by the search, and a notification can be sent to the terminal 122-2 of the second user 122-1. A telephone number can also be used as the identifier.

In the second user terminal 122-2, as shown in FIG. 5, the contents of the reservation requested to be received including the receiving location, the number of packages, the fee, etc. are displayed on the display screen. In the example of FIG. The second user 122-1 can input the reception date and time or period on a different screen. If the first user 121-1 determines the date and time of reception and is included in the reservation request, the date and time of reception can be displayed on the display screen 500. In addition, the date and time of receipt or the period may be input by the second user 122-1 on the display screen of FIG.

If the second user 122-1 is not registered in advance, the first user 121-1 is made to input the mail address or telephone number as an identifier, and a confirmation notification is transmitted to the mail address. Alternatively, a notification prompting user registration can be transmitted. In the latter case, the reservation contents requested to be received after user registration may be displayed on the display screen of the second user terminal 122-2.

If the second user 122-1 has not registered in advance, the device 100 generates a URL for confirming the reservation content in response to a request from the first user 121-1, The URL can be transmitted to the second user 122-1. The second user 122-1 accesses the URL from the second user terminal 122-2, confirms the reservation contents, approves the reception, performs user registration, and receives the user after registration. It is also possible to confirm the contents of the reservation for which the request is made on the display screen and approve the receipt. In this case, the reservation request does not include the identifier of the second user 122-1. A reservation identifier indicating the content of the reservation input by the first user 121-1 is included in the URL or corresponds to the URL, and after performing user registration through the URL, the second user registration is performed. The identifier of the user 122-1 is associated with the reservation identifier or the content of the reservation indicated thereby, and the content of the reservation can be displayed on the second user terminal 122-2.

Even when the second user 122-2 has been registered as a user, the device 100 generates a URL for confirming the contents of the reservation in response to a request from the first user 121-1, and through the URL, After the second user 122-1 logs in or the second user 122-1 accesses the URL during login, the reservation identifier included in the URL or the reservation content indicated thereby Can be associated with the identifier of the second user 122-1.

The second user 122-1 transmits an approval notification to the apparatus 100 to approve the contents of receipt of the package (S603). As described above, the approval notification may include the date and time of reception or the period by the second user 122-1. In response to receiving the approval notification from the second user terminal 122-2, the apparatus 100 can establish a reservation corresponding to the reservation request received from the first user terminal 121-2.

Alternatively, when the apparatus 100 receives the reservation request and determines that the deposit can be made at the deposit base for the required period, the reservation is established, and the second user terminal 122-1 is subsequently determined. It is also possible to receive and reflect the reception date / time or period from

Further, the apparatus 100 can manage the deposit relating to the reservation as an unacceptable status until the reservation is established or until the reception date / time designation or approval is received from the second user terminal 122-1. it can. In this case, the first base 111 where the deposit is performed can access the apparatus 100 to view the reservation status, and cannot store the luggage when the status is not possible. At the time of deposit, if the first base 111 is manned, the person can confirm the reservation status. If the first base 111 is unoccupied, from a communication terminal (not shown) arranged at the first base 111. Confirmation can be made.

After the reservation is established, the apparatus 100 may transmit a completion notification to the effect that the reservation has been established to the first user terminal 121-2 (S604). Depositing and receiving packages based on established reservations can be done in various ways.

By adopting such a system, for example, the first user 121-1 and the second user 122-1 who have made a bicycle transaction on some Internet service are both in the vicinity. In this case, instead of using the conventional delivery service, the first user 121-1 places the bicycle at a location designated in advance, and the second user 122-1 simply drops in to the location and delivers it. Can be completed. This reduces the delivery cost and further the packaging cost, and realizes delivery in a convenient time zone between users. In addition, it is possible to deliver the personal information such as an address without directly communicating with each other.

The second user 122-1 can be the same as the first user 121-1, but if different, the first user 121-1 is assigned to the second user 122-1. At the same time as or before or after the designation, specify the share ratio for which of the first user 121-1 and the second user 122-1 will bear the delivery cost, and make a reservation It can be communicated to the device 100 as part of the request or separately. The cost borne by the second user 122-1 determined in this way can be displayed on the confirmation screen 500 in the second user terminal 122-2.

Although omitted in the above description, as shown in FIG. 1 and FIG. 3, the second user 122-1 is the first point 111 where the first user 121-1 has deposited the luggage. A receipt can be made at a different second point 112. When the first user 121-1 designates another point as the receiving location, the apparatus 100 receives the identifier of the other point as part of the reservation request or separately from the reservation request. The company that operates the luggage storage system can move the luggage between the bases via a logistics company as necessary. However, when the receipt is performed at the same point, the package can be delivered only by the involvement of the depositor and the recipient, which contributes significantly to the improvement of the delivery problem caused by the expansion of EC.

Also, the second user 122-1 who has received the confirmation notification may send an approval notification after designating a different location instead of the location designated by the confirmation notification. In this case, the approval notification includes an identifier for identifying the location where the reception is performed, and the business operator who operates the device 100 that has received the notification has the first user 121-1 deposit the package for the reservation. Delivery is performed from the point where the operation is performed to the point designated by the second user 122-1.

In addition, the reservation request may include a photograph of one or more packages to be reserved. By including a photograph, it is possible to calculate or estimate the cost of delivery based on the size, shape, etc. of the package from image analysis.

As a precaution, in the present specification, if there is no description of “only” such as “based only on XX”, “according to only XX”, and “only XX”, in this specification, additional Note that it is assumed that other information may also be considered.

Further, even if there is an aspect of performing an operation different from the operation described in this specification in any method, program, terminal, apparatus, server, or system (hereinafter referred to as “method etc.”), each aspect of the present invention It is intended for the same operation as any of the operations described in the specification, and that there is an operation different from the operation described in this specification, it is out of the scope of each aspect of the present invention. It is added that it is not.

DESCRIPTION OF SYMBOLS 100 apparatus 101 communication part 102 process part 103 memory | storage part 111 1st base 112 2nd base 121-1 1st user 121-2 1st user terminal 122-1 2nd user 122-2 2nd User screen 2 200 Confirmation screen on the first user terminal 300 Designation screen on the first user terminal 400 Input screen on the first user terminal 500 Confirmation screen on the second user terminal

Claims

A method for delivering one or more packages of a first user to a second user,
Receiving a reservation request for the one or more packages from a first user terminal of the first user;
Based on the identifier of the second user included in the reservation request, the second user terminal of the second user is notified of whether or not to receive the one or more packages. Sending, and
A method for establishing a reservation corresponding to the reservation request in response to receiving an approval notification for receiving the one or more packages from the second user terminal.
The method according to claim 1, wherein the approval notification includes a reception date and time or a reception period by the second user.
3. The method according to claim 1, further comprising a step of transmitting a completion notification indicating that the reservation has been established to the first user terminal after the establishment.
The method according to any one of claims 1 to 3, wherein the second user is different from the first user.
The said reservation request | requirement contains the burden ratio about which of the said 1st user and the said 2nd user bears the expense of delivery, The ratio of Claim 4 characterized by the above-mentioned. Method.
The method according to any one of claims 1 to 5, wherein the reservation request includes a point where the one or more packages are deposited.
7. The approval notification includes designation of a point where the one or more packages are received and different from the point where the one or more packages are deposited. The method described.
The reservation request includes a picture of the one or more packages,
8. The method according to claim 1, wherein the cost of the one or more delivery is calculated based on the photograph.
A program for causing a computer to execute a method for delivering one or more packages of a first user to a second user, the method comprising:
Receiving a reservation request for the one or more packages from a first user terminal of the first user;
Based on the identifier of the second user included in the reservation request, the second user terminal of the second user is notified of whether or not to receive the one or more packages. Sending, and
A program that establishes a reservation corresponding to the reservation request in response to receiving an approval notification to receive the one or more packages from the second user terminal.
A device for delivering one or more packages of a first user to a second user,
Receiving a reservation request for the one or more packages from the first user terminal of the first user;
Based on the identifier of the second user included in the reservation request, the second user terminal of the second user is notified of whether or not to receive the one or more packages. Send
An apparatus for establishing a reservation corresponding to the reservation request in response to receiving an approval notification for receiving the one or more packages from the second user terminal.