WO2001063474A1 - Search for shop using portable terminal and reservation system - Google Patents

Search for shop using portable terminal and reservation system Download PDF

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Publication number
WO2001063474A1
WO2001063474A1 PCT/JP2000/006554 JP0006554W WO0163474A1 WO 2001063474 A1 WO2001063474 A1 WO 2001063474A1 JP 0006554 W JP0006554 W JP 0006554W WO 0163474 A1 WO0163474 A1 WO 0163474A1
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WIPO (PCT)
Prior art keywords
store
information
reservation
unit
mobile terminal
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Application number
PCT/JP2000/006554
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French (fr)
Japanese (ja)
Inventor
Motonori Yoshida
Original Assignee
Kabushiki Kaisha Toshiba
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Publication of WO2001063474A1 publication Critical patent/WO2001063474A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events

Definitions

  • the present invention relates to a store reservation method that allows a store to be reserved using a mobile terminal, a store reservation database, a store reservation reception terminal, a store reservation mobile terminal, and a storage medium storing a program.
  • an object of the present invention is to provide a reservation system and a reservation method that can make a reservation for these stores without inefficiency such as walking around or making a phone call even immediately before.
  • a store reservation method comprises: a store registration step of pre-registering information on a reservable store in a database; An additional registration step of additionally registering vacancy information in the store in the database, and a store that satisfies the search condition based on search conditions for searching the store input from the user's mobile terminal.
  • a store reservation step of making a reservation for the store.
  • the store reservation database according to the present invention is registered by the store information registration unit that registers the store information and the store information registration unit in response to receiving the store information of the store that can be reserved.
  • An additional information registration unit for registering the additional information in response to the reception of the additional information at the store, and extracting a store satisfying the search condition in response to the reception of the search condition transmitted from the mobile terminal.
  • the terminal for accepting store reservation comprises: a store information transmission instruction unit for instructing transmission of store information on a store that can be reserved; and the store transmitted by the instruction of the store information transmission instruction unit.
  • An additional information transmission instructing unit that instructs transmission of additional information indicating the vacancy information of the store corresponding to the information at predetermined time intervals, and an instruction to transmit the reservation information transmitted from the mobile terminal that requests the reservation of the store.
  • a reservation receiving unit for receiving a reservation of a store based on the reservation information.
  • a store reservation receiving terminal capable of efficiently registering advance information about a store that can be registered and real-time information about the store.
  • the mobile terminal for store reservation transmits a search condition for searching a store to a reservation database in which stores that can be registered and their locations and the vacant information in the store are stored.
  • a search condition transmission instructing unit that instructs a search condition, a receiving unit that receives store information and vacancy information of a store that satisfies the search condition transmitted according to the instruction of the search condition transmission instructing unit,
  • a display section for displaying information and the vacancy information; an input section for inputting reservation information for specifying one of the stores displayed on the display section to make a reservation; and transmitting the reservation information input from the input section.
  • a reservation information transmission instructing unit for instructing
  • FIG. 1 is a conceptual diagram showing a configuration of a karaoke box reservation system as an example of a store reservation system according to the present invention.
  • Fig. 2 is a block diagram showing the internal configuration of the store terminal of the karaoke box reservation system shown in Fig. 1.
  • Fig. 3 is a block diagram showing the internal structure of the database of the karaoke box reservation system shown in Fig. 1.
  • Fig. 4 is a block diagram showing the internal configuration of the portable terminal of the power box reservation system shown in Fig. 1.
  • FIG. 5 is a flow chart for explaining the store reservation procedure in the Riki Raoke Box system shown in FIG.
  • FIGS. 6A and 6B show screens for registering advance information and real-time information of a store in the karaoke box reservation system shown in FIG. 1, respectively.
  • FIGS. 7A and 7B are diagrams showing a screen on which a user inputs search conditions using a portable terminal and a display example of the search results in the karaoke box reservation system shown in FIG. 1, respectively.
  • FIG. 1 is a conceptual diagram showing a configuration of a karaoke box reservation system as an example of a store reservation system according to the present invention.
  • the Karaoke box reservation system is composed of a store terminal 11, a database 13, a mobile terminal 15, and a base station 17.
  • Communication lines 12 and 14 are connected between the store terminal 11 and the database 13 and between the database 13 and the base station 17, respectively.
  • the mobile phone 15 is connected to a base station 17 via a wireless communication line 16.
  • Fig. 1 only one store terminal 11 and one user terminal 15 are provided. However, there are only the number of karaoke boxes and the number of users who have mobile terminals. Also, a plurality of base stations 17 are installed in each area.
  • 2 to 4 are block diagrams showing the internal configurations of the store terminal 11, the database 13, and the portable terminal 15, respectively.
  • the store terminal 11 is a store information transmission instruction unit 101 for instructing the transmission of store information to the database 13, and a store information transmitted from the mobile terminal 15 when making a reservation for a store.
  • the reservation reception unit 102 for accepting the reservation of the store
  • the additional information transmission instruction unit 103 for instructing the transmission of the additional information to the database 13, and displaying the information. It consists of a display unit 104, an input unit 105 for inputting information, and a transmitting and receiving unit 106 for transmitting and receiving information.
  • the store terminal 11 preliminarily inputs store information (advance information) such as the name of the store and the location of the store from an existing karaoke box, and transmits it to the database 13.
  • store information advance information
  • real-time information additional information
  • the store information registration unit 210 registers the store information in response to the reception of the store information transmitted from the store terminal 11, and responds to the reception of the additional information transmitted from the store terminal 11.
  • Additional information registration section 202 for registering additional information, search section 203 for searching a store in response to the reception of search conditions transmitted from mobile terminal 15 and search results by search section 203 (extraction It consists of an extraction result transmission instructing unit 204 that instructs transmission of the result) and a transmitting and receiving unit 205 that transmits and receives information.
  • Data base - scan 1 3 may store the pre-information input from the store terminal 1 1 (shop information) and real-time information (additional information), the search condition Based on the request from the user, a search for a store is performed.
  • the mobile terminal 15 is a search condition transmission instructing unit 31 for instructing transmission of the input search conditions to the database 13, and a store terminal for inputting the reservation information.
  • Reservation information transmission instructing unit 3 0 2 for instructing transmission to 1 3
  • location information storage unit 3 0 3 for storing the current location information of portable terminal 15 3
  • display unit 3 0 4 for displaying information
  • input information It consists of an input unit 305 for transmitting and receiving and transmitting and receiving unit 306 for transmitting and receiving information.
  • the mobile terminal 15 is owned by the user who uses the store. Further, the mobile terminal 15 knows which base station 17 is near by communicating with the base station 17, and uses this information as position information corresponding to the arrangement of the base station 17, and stores the information in the position information storage unit 3. 03 can be stored. As a result, the mobile terminal 15 can transmit the location information.
  • the acquisition of the position information may be performed by other means such as GPS (GlobalPositioinngSystem).
  • FIG. 5 is a flowchart showing the flow of a reservation procedure in the karaoke box reservation system.
  • a user searches and makes a reservation on the premise that stores (karaoke boxes) are registered in advance and real-time information of each store is registered sequentially.
  • step S1 of FIG. 5 the operation of the power reservation box reservation system is started.
  • advance information (store information) of the store is input from the store terminal 11 and registered.
  • the input items are, for example, “Store name”, “Address”, “Map” (geographical location), “Store type”, The "price range” and "sale point" of the fee-When such an item is entered, the entered information is transmitted to the database 13 via the communication line 12 and stored.
  • step S3 real-time information (additional information) is registered.
  • the real-time information for example, as shown in FIG. 6B, “current number of available seats”, “current waiting time”, and “reservation status by mobile terminal” are input.
  • the input of the real-time information may be performed manually by a clerk at the store, but can be linked to a karaoke box system currently installed at a store such as a power store.
  • the entered real-time information is additionally stored in database 13.
  • the user searches for a nearby karaoke box from his / her mobile terminal 15. For example, as shown in Fig. 7A, location: near OO, type of shop; 0 000, number of people; OO people, allowable waiting time; within OO minutes, budget; Enter the desired letters and numbers. For example, specify a specific area such as near here or near Shimbashi, and clarify the search conditions such as Karaoke box, 10 people, within 30 minutes, 200 yen / person, and search The condition is transmitted (step S4).
  • Base station 1 7 receives the signal from the mobile terminal 1 5, the search condition input by the user with location information for the mobile terminal 1 5 grasps the position, the data base - for transmitting to the scan 1 3 .
  • FIG. 7B three karaoke boxes satisfying the above conditions are displayed on the screen of the mobile terminal 15 such as “box A”, “B karaoke”, and “C”.
  • C The user looks at the waiting time, place, etc. of the displayed karaoke box, selects one of them, for example, B karaoke, and transmits.
  • the reservation information is sent via the base station 17 to the selected store, B Karaoke, and a message such as “Reserved. I'm waiting.”
  • the number is sent to the mobile terminal 15 via the base station 17 together with the number. In this way, the search and reservation in step S5 in FIG. 5 are performed.
  • B karaoke when an application for a reservation is made from the mobile terminal 15, the phone number of the mobile terminal and, in some cases, information on the owner of the mobile terminal shall be received.
  • the user receives the telephone number of Biki Raoke at the portable terminal 15 at the time of searching or when receiving a message indicating that the reservation has been made.
  • the search can be performed again to make a reservation, and if the search is still not found, the search reservation work can be stopped.
  • step S6 of FIG. 5 it is detected whether or not the advance information of the store has been changed. Then, returning to step S2, the change of the prior information is not registered, and the real-time information is updated in step S3.
  • step S6 even if there is no change in the prior information of the store in step S6, if a predetermined time has elapsed since the registration of the real-time information, the process returns to step S3 in step S7, and the real-time information is updated. You. If there is no change in the situation such as the number of vacant seats or waiting time, it is updated as it is. Then, in step S4, it is determined whether a search or reservation request has been made from the mobile terminal. Detect.
  • the real-time information of the pre-registered store on the database 13 is updated, and the search and the reservation from the mobile terminal 15 are responded.
  • the store can save the trouble of manually inputting the vacant information of the store separately.
  • reservation information is input moment by moment, users using mobile terminals can obtain accurate free information at the present time.
  • the convenience is dramatically improved for both the store and the user.
  • the case of a karaoke box has been described as an example.
  • the present invention is not limited to this case. it can.
  • the area can be specified, but if no special area is specified, target stores near mobile terminals can be extracted. In this way, by specifying a region, it is possible to search for target stores near the region to be moved from now on, and when searching for a target store near the user, there is no need to enter the target store, which is convenient.
  • a mobile terminal a mobile phone or a PHS (Personal Handy Phone System) can be used, but not limited thereto, a mobile phone capable of transmitting location information and receiving and transmitting data. If there is anything, whatever
  • the owner of the mobile terminal can be known to the store. However, only the member number can be notified, and the caller ID can be prevented from being notified to the store.
  • a reservation system it is possible to obtain a reservation system, a terminal for a store, and a mobile terminal for a user that can efficiently make a reservation even immediately before the store where a reservation can be made.

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Abstract

A room of a shop is efficiently reserved. A method for reserving a room of a shop comprising a shop register step of previously registering information concerning shops rooms of which can be reserved in a database, an additional registering step of additionally registering information concerning available rooms of the registered shops, a shop extracting step of extracting shops fulfilling the search condition of search for a shop inputted through the user's portable terminal, a shop displaying step of displaying the information concerning the extracted shops on the user's portable terminal and prompting the user to select a shop to reserve a room of the shop, and a shop room reservation step of reserving a room of the selected shop.

Description

明 細 書 店舗予約方法、 店舗予約用データベース、 店舗予約受付用端末、 店舗 予約用携帯端末、 およびプログラムが記憶された記憶媒体 技術分野  Description Store reservation method, store reservation database, store reservation reception terminal, store reservation mobile terminal, and storage medium storing program
この発明は、 携帯端末を用いて店舗の予約ができる店舖予約方法、 店 舗予約用データベース、 店舗予約受付用端末、 店舗予約用携帯端末、 お よびプログラムが記憶された記憶媒体に関する。 背景技術  The present invention relates to a store reservation method that allows a store to be reserved using a mobile terminal, a store reservation database, a store reservation reception terminal, a store reservation mobile terminal, and a storage medium storing a program. Background art
カラオケボックス、 居酒屋、 ホテル等のお客を取る店舗では、 客数に 限りがある。 このため、 混みそうな場合には客から予め申し込むことに より予約して利用することが多い。  At karaoke boxes, izakayas, hotels, and other stores that take in customers, the number of customers is limited. For this reason, when it is likely to be crowded, customers often make reservations by applying in advance for use.
このよ うな場合、 事前に人数、 スタート時刻、 場所がわかっていると きには、 予め予約することかできる。 しかし、 直前になってこれらの店 に行く ことになった場合や、 直前にならないと行く人数が決まらない場 合があり、 このような場合には直前にならないと、 それらの店に行く か どうか決められない。 このとき、 従来は行き当たりばったりに直接行つ てみて満員ならば他の店を探すとか、 それらの店の電話番号がわかって いるならば片っ端から電話してみて予約する方法しかなかった:  In such a case, if you know the number of people, start time and location in advance, you can make a reservation in advance. However, there may be cases where you are going to go to these stores just before, or the number of people you will go to is not determined unless you are right before. Can not decide. In the past, the only option was to go straight and go to another store if it was full, or if you knew the phone numbers of those stores, call from one end and make a reservation:
しかし、 ユーザの方からすれば直接行く ことは入れる店を探す余分な 手間がかかる。 一方、 電話で予約した場合、 店の方からすると予約した お客が本当に予約時間に来てくれるかどうか不安である。 例えば、 スタ However, from the user's point of view, going directly takes extra time to find a store to enter. On the other hand, if you make a reservation over the phone, it is anxious from the store that the customer who made the reservation will really come to the reservation time. For example,
―ト時刻になっても来ないとき等、 その予約をキヤンセルしてよいかど うか迷う場合が多かった。 発明の開示 -In many cases, when it did not come after the scheduled time, it was often unclear whether to cancel the reservation. Disclosure of the invention
上述のよ うに、 予約可能な店舗を直前になって利用することになった とき、 予約ができず歩き回ると力 電話をかけてみる しか方法がないと いう問題点があった。  As mentioned above, there was a problem that when a store that could be reserved was used just before, it was only possible to make a reservation and make a phone call when walking around.
そこで、 この発明は、 直前であっても、 歩き回るとか電話をかけてみ る等非効率なことをすることなく 、 これらの店の予約が可能な予約シス テム、 予約方法を提供することを目的とする。  Therefore, an object of the present invention is to provide a reservation system and a reservation method that can make a reservation for these stores without inefficiency such as walking around or making a phone call even immediately before. And
( 1 ) 上記目的を達成するために、 本発明に係る店舗予約方法は、 予約 可能な店舗に関する情報をデータベースに予め登録しておく店舗登録ス テツプと、 前記店舗登録ステップによ り登録された店舗における空き情 報を前記データベースに追加登録する追加登録ステップと、 ユーザの携 帯端末から入力された店舗の検索のための検索条件に基づき、 該検索条 件を満す店舗を抽出する該当店舗抽出ステップと、 前記該当店舗抽出ス テップで抽出された店舗に関する情報を前記ユーザの携帯端末に表示さ せて予約する店舗の選択を促す該当店舗表示ステップと、 前記該当店舗 表示ステップで選択された前記店舗の予約を行う店舗予約ステップとを 具備することを特徴とする。  (1) In order to achieve the above object, a store reservation method according to the present invention comprises: a store registration step of pre-registering information on a reservable store in a database; An additional registration step of additionally registering vacancy information in the store in the database, and a store that satisfies the search condition based on search conditions for searching the store input from the user's mobile terminal. An extraction step, a corresponding store display step of displaying information about the store extracted in the corresponding store extraction step on the mobile terminal of the user and prompting selection of a store to be reserved, and a corresponding store display step. And a store reservation step of making a reservation for the store.
この発明によれば、 店舗を利用する直前であっても、 効率的に店舗の 予約ができる店舗予約方法が得られる。  ADVANTAGE OF THE INVENTION According to this invention, even immediately before using a store, the store reservation method which can efficiently make a store reservation is obtained.
( 2 ) 本発明に係る店舗予約用データべ一スは、 予約可能な店舗の店舗 情報の受信に対応して、 該店舗情報を登録する店舗情報登録部と、 前記 店舗情報登録部により登録された前記店舗における追加情報の受信に対 応して、 追加情報を登録する追加情報登録部と、 携帯端末から送信され た検索条件の受信に対応して、 該検索条件を満す店舗を抽出する検索部 と、 前記検索部による抽出された店舗の情報の送信を指示する抽出結果 送信指示部とを具備することを特徴とする。 (2) The store reservation database according to the present invention is registered by the store information registration unit that registers the store information and the store information registration unit in response to receiving the store information of the store that can be reserved. An additional information registration unit for registering the additional information in response to the reception of the additional information at the store, and extracting a store satisfying the search condition in response to the reception of the search condition transmitted from the mobile terminal. A search unit; and an extraction result instructing transmission of information on the store extracted by the search unit. And a transmission instructing unit.
この発明によれば、 店舗を利用する直前であっても、 効率的に店舗の 予約が可能な店舗予約用データベースが得られる。  According to the present invention, it is possible to obtain a store reservation database that can efficiently make a store reservation even immediately before using the store.
( 3 ) 本発明に係る店舗予約受付用端末は、 予約可能な店舗に関する店 舗情報の送信を指示する店舗情報送信指示部と、 前記店舗情報送信指示 部の指示によ り送信された前記店舗情報に対応する店舗の空き情報を示 す追加情報の所定時間毎の送信を指示する追加情報送信指示部と、 携帯 端末から送信された店舗の予約を希望する予約情報の受信に対応し、 該 予約情報に基づく店舗の予約を受け付ける予約受付部と、 を具備するこ とを特徴とする。  (3) The terminal for accepting store reservation according to the present invention comprises: a store information transmission instruction unit for instructing transmission of store information on a store that can be reserved; and the store transmitted by the instruction of the store information transmission instruction unit. An additional information transmission instructing unit that instructs transmission of additional information indicating the vacancy information of the store corresponding to the information at predetermined time intervals, and an instruction to transmit the reservation information transmitted from the mobile terminal that requests the reservation of the store. And a reservation receiving unit for receiving a reservation of a store based on the reservation information.
この発明によれば、 予約登録可能な店舖に関する事前情報及びこの店 舖に関する リアルタイム情報を効率的に登録できる店舗予約受付用端末 を得ることができる。  According to the present invention, it is possible to obtain a store reservation receiving terminal capable of efficiently registering advance information about a store that can be registered and real-time information about the store.
( 4 ) 本発明に係る店舗予約用携帯端末は、 予約登録可能な店舗及びそ の位置とその店舗における空き情報を記憶されている予約データべ一ス への、店舗を検索する検索条件の送信を指示する検索条件送信指示部と、 前記検索条件送信指示部の指示により送信した前記検索条件を満す店舗 の店舗情報及び空き情報を受信する受信部と、 前記受信部で受信した前 記店舗情報および前記空き情報を表示する表示部と、 前記表示部で表示 された店舗の 1つを特定して予約する予約情報を入力する入力部と、 前 記入力部で入力された予約情報の送信を指示する予約情報送信指示部と を具備することを特徴とする。  (4) The mobile terminal for store reservation according to the present invention transmits a search condition for searching a store to a reservation database in which stores that can be registered and their locations and the vacant information in the store are stored. A search condition transmission instructing unit that instructs a search condition, a receiving unit that receives store information and vacancy information of a store that satisfies the search condition transmitted according to the instruction of the search condition transmission instructing unit, A display section for displaying information and the vacancy information; an input section for inputting reservation information for specifying one of the stores displayed on the display section to make a reservation; and transmitting the reservation information input from the input section. And a reservation information transmission instructing unit for instructing
この発明によれば、 店舗を利用する直前であっても、 効率的に店舗の 予約ができる店舗予約用携帯端末が得られる。 図面の簡単な説明 図 1 は、 本発明に係る店舗予約システムの 1例と してのカラオケボッ クス予約システムの構成を示す概念図である。 ADVANTAGE OF THE INVENTION According to this invention, even if it is just before using a store, the store reservation portable terminal which can make a store reservation efficiently is obtained. BRIEF DESCRIPTION OF THE FIGURES FIG. 1 is a conceptual diagram showing a configuration of a karaoke box reservation system as an example of a store reservation system according to the present invention.
図 2は、 図 1 に示すカラオケボックス予約システムの店舗用端末の内 部構成を表すプロ ック図である  Fig. 2 is a block diagram showing the internal configuration of the store terminal of the karaoke box reservation system shown in Fig. 1.
図 3は、 図 1 に示すカラオケボックス予約システムのデータベースの 内部構成を表すブロ ック図である  Fig. 3 is a block diagram showing the internal structure of the database of the karaoke box reservation system shown in Fig. 1.
図 4は、 図 1 に示す力ラオケボックス予約システムの携帯端末の内部 構成を表すブロ ック図である  Fig. 4 is a block diagram showing the internal configuration of the portable terminal of the power box reservation system shown in Fig. 1.
図 5は、 図 1 に示す力ラオケボックスのシステムにおける店舗予約手 順を説明するためのフロー図である。  FIG. 5 is a flow chart for explaining the store reservation procedure in the Riki Raoke Box system shown in FIG.
図 6 A、 図 6 Bは、 それぞれ図 1 に示すカラオケボックス予約システ ムにおける店舗の事前情報登録及びリアルタイム情報登録の画面を示す 図である。  FIGS. 6A and 6B show screens for registering advance information and real-time information of a store in the karaoke box reservation system shown in FIG. 1, respectively.
図 7 A、 図 7 Bは、 それぞれ図 1 に示すカラオケボックス予約システ ムにおいて、 ユーザが携帯端末を用いて検索条件の入力を行う画面及び その検索結果の表示例を示す図である。 発明を実施するための形態  FIGS. 7A and 7B are diagrams showing a screen on which a user inputs search conditions using a portable terminal and a display example of the search results in the karaoke box reservation system shown in FIG. 1, respectively. BEST MODE FOR CARRYING OUT THE INVENTION
図 1 は、 本発明に係る店舗予約システムの 1例と してのカラオケボッ クス予約システムの構成を示す概念図である。 図 1 に示すよ うに、 カラ オケボックス予約システムは、 店舗用端末 1 1、 データべ一ス 1 3、 携 帯端末 1 5、 基地局 1 7から構成される。 店舗用端末 1 1 とデータべ一 ス 1 3 との間, データベース 1 3 と基地局 1 7の間は、 それぞれ通信回 線 1 2, 1 4によって接続されている。 また、 携帯電話 1 5は、 基地局 1 7 と無線の通信回線 1 6により接続されている。  FIG. 1 is a conceptual diagram showing a configuration of a karaoke box reservation system as an example of a store reservation system according to the present invention. As shown in Fig. 1, the Karaoke box reservation system is composed of a store terminal 11, a database 13, a mobile terminal 15, and a base station 17. Communication lines 12 and 14 are connected between the store terminal 11 and the database 13 and between the database 13 and the base station 17, respectively. The mobile phone 15 is connected to a base station 17 via a wireless communication line 16.
なお、 図 1では、 店舗用端末 1 1及びユーザ端末 1 5は各々 1台だけ しか示していないが、 カラオケボックスの数及び携帯端末を所有してい るユーザ数だけある。 また、 基地局 1 7 も地域毎に複数、 設置されてい る。 In Fig. 1, only one store terminal 11 and one user terminal 15 are provided. However, there are only the number of karaoke boxes and the number of users who have mobile terminals. Also, a plurality of base stations 17 are installed in each area.
図 2〜図 4は、 それぞれ店舗用端末 1 1, データベース 1 3, 及び携 帯端末 1 5の内部構成を表すブロ ック図である。  2 to 4 are block diagrams showing the internal configurations of the store terminal 11, the database 13, and the portable terminal 15, respectively.
図 2に示すよ うに、 店舗用端末 1 1 は、 データベース 1 3への店舗情 報の送信を指示する店舗情報送信指示部 1 0 1, 携帯端末 1 5から送信 される店舗の予約の際の予約情報の受信に対応して、 店舗の予約を受け 付ける予約受付部 1 0 2, データべ一ス 1 3への追加情報の送信を指示 する追加情報送信指示部 1 0 3, 情報を表示する表示部 1 0 4, 情報を 入力する入力部 1 0 5 , 情報の送受信を行う送受信部 1 0 6から構成さ れる。  As shown in FIG. 2, the store terminal 11 is a store information transmission instruction unit 101 for instructing the transmission of store information to the database 13, and a store information transmitted from the mobile terminal 15 when making a reservation for a store. In response to the reception of the reservation information, the reservation reception unit 102 for accepting the reservation of the store, the additional information transmission instruction unit 103 for instructing the transmission of the additional information to the database 13, and displaying the information. It consists of a display unit 104, an input unit 105 for inputting information, and a transmitting and receiving unit 106 for transmitting and receiving information.
店舗用端末 1 1は、 実在するカラオケボックスからその店の名称、 在 る場所等の店舗情報 (事前情報) を事前に入力し、 データベース 1 3へ 送信する。 そして、 システムの稼動中は時々刻々、 現在の空き情報、 待 ち時間等のリ アルタイム情報 (追加情報) がデータベース 1 3へ送信さ れる- 図 3に示すよ うに、 データべ一ス 1 3は、 店舗用端末 1 1 から送信さ れた店舗情報の受信に対応して店舗情報を登録する店舗情報登録部 2 0 1 , 店舗用端末 1 1から送信された追加情報の受信に対応して追加情報 を登録する追加情報登録部 2 0 2, 携帯端末 1 5から送信された検索条 件の受信に対応して店舗を検索する検索部 2 0 3、 検索部 2 0 3による 検索結果 (抽出結果) の送信を指示する抽出結果送信指示部 2 0 4, 情 報の送受信を行う送受信部 2 0 5から構成される。  The store terminal 11 preliminarily inputs store information (advance information) such as the name of the store and the location of the store from an existing karaoke box, and transmits it to the database 13. During the operation of the system, real-time information (additional information) such as the current free space information and waiting time is transmitted to the database 13-As shown in Fig. 3, the database 13 The store information registration unit 210 registers the store information in response to the reception of the store information transmitted from the store terminal 11, and responds to the reception of the additional information transmitted from the store terminal 11. Additional information registration section 202 for registering additional information, search section 203 for searching a store in response to the reception of search conditions transmitted from mobile terminal 15 and search results by search section 203 (extraction It consists of an extraction result transmission instructing unit 204 that instructs transmission of the result) and a transmitting and receiving unit 205 that transmits and receives information.
データべ—ス 1 3は、 店舗用端末 1 1から入力された事前情報 (店舗 情報) 及びリアルタイム情報 (追加情報) を記憶しておき、 検索条件に 基づき利用者からの要求と合致した店舗の検索を行う。 Data base - scan 1 3 may store the pre-information input from the store terminal 1 1 (shop information) and real-time information (additional information), the search condition Based on the request from the user, a search for a store is performed.
図 4に示すよ うに、 携帯端末 1 5は、 入力された検索条件のデータべ —ス 1 3への送信を指示する検索条件送信指示部 3 0 1, 入力された予 約情報の店舗用端末 1 3への送信を指示する予約情報送信指示部 3 0 2 , 携帯端末 1 5の現在の位置情報を記憶する位置情報記憶部 3 0 3, 情報 を表示する表示部 3 0 4, 情報を入力する入力部 3 0 5, 情報の送受信 を行う送受信部 3 0 6から構成される。  As shown in FIG. 4, the mobile terminal 15 is a search condition transmission instructing unit 31 for instructing transmission of the input search conditions to the database 13, and a store terminal for inputting the reservation information. Reservation information transmission instructing unit 3 0 2 for instructing transmission to 1 3, location information storage unit 3 0 3 for storing the current location information of portable terminal 15 3, display unit 3 0 4 for displaying information, input information It consists of an input unit 305 for transmitting and receiving and transmitting and receiving unit 306 for transmitting and receiving information.
携帯端末 1 5は、 店舗を利用するユーザが所持する。 また、 携帯端末 1 5は、 基地局 1 7 との通信により どの基地局 1 7の近く にいるかを知 り、 これを基地局 1 7の配置に対応した位置情報と して位置情報記憶部 3 0 3に記憶することができる。 この結果、 携帯端末 1 5は、 位置情報 を発信することができる。 位置情報の取得は G P S ( G l o b a l P o s i t i o n i n g S y s t e m ) 等他の手段を用いても差し支え ない。  The mobile terminal 15 is owned by the user who uses the store. Further, the mobile terminal 15 knows which base station 17 is near by communicating with the base station 17, and uses this information as position information corresponding to the arrangement of the base station 17, and stores the information in the position information storage unit 3. 03 can be stored. As a result, the mobile terminal 15 can transmit the location information. The acquisition of the position information may be performed by other means such as GPS (GlobalPositioinngSystem).
基地局 1 7は、 携帯端末 1 5からの検索検索情報を受信して、 これを データベース 1 3に送信する。 図 5は、 カラオケボックス予約システムにおける予約手続きの流れを 示すフロー図である。 Base station 1 7 receives the Search information from the portable terminal 1 5, and transmits it to the database 1 3. FIG. 5 is a flowchart showing the flow of a reservation procedure in the karaoke box reservation system.
以下図 5を用いてこの実施形態における登録、 検索及び予約の流れを 説明する。 このシステムでは、 店舗 (カラオケボックス) の事前登録が なされ、ぞの店のリ アルタイム情報が逐次登録されることを前提と して、 ユーザから検索及び予約がなされる。  Hereinafter, the flow of registration, search, and reservation in this embodiment will be described with reference to FIG. In this system, a user searches and makes a reservation on the premise that stores (karaoke boxes) are registered in advance and real-time information of each store is registered sequentially.
図 5のステップ S 1 でこの力ラオケボックス予約システムの動作がス ター トする。 ステップ S 2において、 店舗用端末 1 1 からその店の事前 情報 (店舗情報) が入力され登録される。 入力項目は例えば、 図 6 Aに 示すように 「店舗の名称」、 「住所」、 「地図」 (地理的位置)、 「店の種別」、 料金の 「価格帯」、 「セールスポイン ト」 である- このよ うな項目が入力 されると、 入力された情報は通信回線 1 2を通してデータベース 1 3 に 送信、 蓄積される。 In step S1 of FIG. 5, the operation of the power reservation box reservation system is started. In step S2, advance information (store information) of the store is input from the store terminal 11 and registered. The input items are, for example, “Store name”, “Address”, “Map” (geographical location), “Store type”, The "price range" and "sale point" of the fee-When such an item is entered, the entered information is transmitted to the database 13 via the communication line 12 and stored.
次に、 ステップ S 3において、 リ アルタイム情報 (追加情報) の登録 がなされる。 リ アルタイム情報は例えば図 6 Bに示すよ うに、 「現在の空 き席数」、 「現在の待ち時間」、 「携帯端末による予約状況」が入力される。 このリアルタイム情報の入力はその店の店員が手作業によって行っても よいが、 現在力ラオケボックスの店等に設置されているカラオケボック スのシステムと連動させることができる。 入力されたリ アルタイム情報 ば、 データベース 1 3に追加記億される。  Next, in step S3, real-time information (additional information) is registered. As the real-time information, for example, as shown in FIG. 6B, “current number of available seats”, “current waiting time”, and “reservation status by mobile terminal” are input. The input of the real-time information may be performed manually by a clerk at the store, but can be linked to a karaoke box system currently installed at a store such as a power store. The entered real-time information is additionally stored in database 13.
次に、 位置情報を発信する携帯端末を持っているユーザが仲間と一緒 にカラオケボックスに今から行く ことなったとする。  Next, suppose that a user who has a mobile terminal that transmits location information has just arrived at a karaoke box with a friend.
そのユーザは自分の所持している携帯端末 1 5から、 近く にあるカラ オケボックスを検索する。 例えば、 図 7 Aに示すように、 場所 ; O O付 近、 店の種類 ; 0 0 0 0、 人数 ; O O人、 許容待ち時間 ; O O分以内、 予算 ; O O O O円/人以内の〇の中に希望する文字、 数字を入力する。 例えば、 この近く、 又は新橋付近のように具体的な地域を指定し、 カラ オケボックス、 1 0人、 3 0分以内、 2 0 0 0円/人以内、 と検索条件 を明確にして、 検索条件を送信する (ステップ S 4 )。  The user searches for a nearby karaoke box from his / her mobile terminal 15. For example, as shown in Fig. 7A, location: near OO, type of shop; 0 000, number of people; OO people, allowable waiting time; within OO minutes, budget; Enter the desired letters and numbers. For example, specify a specific area such as near here or near Shimbashi, and clarify the search conditions such as Karaoke box, 10 people, within 30 minutes, 200 yen / person, and search The condition is transmitted (step S4).
基地局 1 7は、 上記携帯端末 1 5からの信号を受信して、 その位置を 把握し携帯端末 1 5の位置情報と共にユーザが入力した検索の条件を、 データべ—ス 1 3に送信する。 データベース 1 3は、 携帯端末 1 5があ る場所の近くで、 上記入力された条件を満すカラオケボックスをリ ス ト アップして基地局 1 7を介して携帯端末 1 5に送信する。 Base station 1 7 receives the signal from the mobile terminal 1 5, the search condition input by the user with location information for the mobile terminal 1 5 grasps the position, the data base - for transmitting to the scan 1 3 . Database 1 3, near the mobile terminal 1 5 there Ru place, to the portable terminal 1 5 via the base station 1-7 to list up the full to karaoke the input conditions.
携帯端末 1 5の画面には、 例えば図 7 Bに示すように、 「ボックス A」、 「Bカラオケ」、 「C」、と上記条件を満すカラオケボックス 3件が表示さ れる c ユーザは表示されたカラオケボックスの待ち時間、 場所、 等を見 て、 どれか 1 つ、 例えば Bカラオケを選択し、 送信する。 その予約情報 は、 基地局 1 7を介して選択された店、 Bカラオケに送られ、 B力ラオ ケでば 「予約しました。 お待ちしております。」 等のメ ッセージを店の電 話番号と共に基地局 1 7を介して携帯端末 1 5に送る。このよ うにして、 図 5におけるステップ S 5の検索及び予約の実行がなされる。 For example, as shown in FIG. 7B, three karaoke boxes satisfying the above conditions are displayed on the screen of the mobile terminal 15 such as “box A”, “B karaoke”, and “C”. C The user looks at the waiting time, place, etc. of the displayed karaoke box, selects one of them, for example, B karaoke, and transmits. The reservation information is sent via the base station 17 to the selected store, B Karaoke, and a message such as “Reserved. I'm waiting.” The number is sent to the mobile terminal 15 via the base station 17 together with the number. In this way, the search and reservation in step S5 in FIG. 5 are performed.
なお、 Bカラオケでは、 携帯端末 1 5から予約の申し込みがあつたと き、 その携帯端末の電話番号及び場合によってはその携帯端末の所有者 に関する情報を受け取るものとする。 また、 ユーザは検索のとき、 ある いは予約した旨のメ ッセージを受けたときに、 B力ラオケの電話番号を 携帯端末 1 5で受け取る。  In B karaoke, when an application for a reservation is made from the mobile terminal 15, the phone number of the mobile terminal and, in some cases, information on the owner of the mobile terminal shall be received. In addition, the user receives the telephone number of Biki Raoke at the portable terminal 15 at the time of searching or when receiving a message indicating that the reservation has been made.
したがって、 所定時間経ってもユーザが B力ラオケに現れなかった場 合に Bカラオケから、 ユーザに催促の連絡を簡単にとることができる。 また、 ユーザが Bカラオケに行く ことをやめた場合に、 Bカラオケに連 絡をとることができる。  Therefore, if the user does not appear in B-force Raoke after a predetermined time, it is possible to easily notify the user of a reminder from B karaoke. Also, if the user stops going to B karaoke, it can contact B karaoke.
上述の検索を行っても、 適当なカラオケボックスが見つからなかった 場合には、 再度検索を行い予約することができ、 それでも見つからなか つた場合には、 検索予約作業を中止することができる。  If a suitable karaoke box is not found after the above search, the search can be performed again to make a reservation, and if the search is still not found, the search reservation work can be stopped.
次に、 図 5のステップ S 6において店の事前情報の変更があるか否か が検知される。 その後、 ステップ S 2に戻り、 事前情報の変更が登録ざ れ、 ステップ S 3でリアルタイム情報の更新がなされる。  Next, in step S6 of FIG. 5, it is detected whether or not the advance information of the store has been changed. Then, returning to step S2, the change of the prior information is not registered, and the real-time information is updated in step S3.
一方、 ステップ S 6において店の事前情報の変更がない場合でも、 リ アルタイム情報の登録から所定時間経過した場合には、 ステップ S 7に おいてステップ S 3に戻り、 リアルタイム情報の更新がなされる。 空き 席数や待ち時間など状況に変化がない場合にはそのまま更新される。 そ して、 ステップ S 4で携帯端末からの検索や予約の要求がなされたかを 検知する。 On the other hand, even if there is no change in the prior information of the store in step S6, if a predetermined time has elapsed since the registration of the real-time information, the process returns to step S3 in step S7, and the real-time information is updated. You. If there is no change in the situation such as the number of vacant seats or waiting time, it is updated as it is. Then, in step S4, it is determined whether a search or reservation request has been made from the mobile terminal. Detect.
以下同様にして、 データベース 1 3上の事前登録された店舗のリアル タイム情報が更新されると共に、 携帯端末 1 5からの検索及び予約に応 答することになる。  In the same manner as described above, the real-time information of the pre-registered store on the database 13 is updated, and the search and the reservation from the mobile terminal 15 are responded.
上記実施形態において、 店舗における リアルタイム情報の入力をカラ オケボックスシステムと連動させると、 店にとっては店舗の空き情報を 別途に手作業により入力する手間が省けることになる。 しかも、 予約情 報が時々刻々インプッ トされることになるから、 携帯端末を使っている ユーザにとつても現時点で正確な空き情報が得られることになる。 その 結果、 店舗及びそのユーザの双方にとつて飛躍的に利便性が向上する。 上記実施形態では、カラオケボックスの場合を例にとって説明したが、 これに限らず、 例えば居酒屋とかホテルなどのよ うに席に限りがある場 合、 即ち予約が可能な店舗一般に対して本発明は適用できる。  In the above embodiment, if the input of the real-time information in the store is linked with the Karaoke box system, the store can save the trouble of manually inputting the vacant information of the store separately. In addition, since reservation information is input moment by moment, users using mobile terminals can obtain accurate free information at the present time. As a result, the convenience is dramatically improved for both the store and the user. In the above embodiment, the case of a karaoke box has been described as an example. However, the present invention is not limited to this case. it can.
なお、 検索条件入力の際には、 地域を指定できるが、 特別な地域の指 定がない場合に、 携帯端末の近くの対象店舗を抽出することもできる。 このようにすれば、 地域を指定することでこれから移動する地域の近く の対象店舗を調べることができると共に、 ユーザの近くで対象店舗を探 す場合には入力する必要がなく、 便利である。  When inputting search conditions, the area can be specified, but if no special area is specified, target stores near mobile terminals can be extracted. In this way, by specifying a region, it is possible to search for target stores near the region to be moved from now on, and when searching for a target store near the user, there is no need to enter the target store, which is convenient.
また、 携帯端末と しては、 携帯電話や P H S ( Per sonal Handy Phone Sy st em) を用いることができるが、 これらに限らず、 位置情報が発信で き、 しかもデータが受信及び送信できるものであれば、 何であってもよ レゝ  In addition, as a mobile terminal, a mobile phone or a PHS (Personal Handy Phone System) can be used, but not limited thereto, a mobile phone capable of transmitting location information and receiving and transmitting data. If there is anything, whatever
また、 上記実施形態では携帯端末の所有者が店にわかるよ うになって いたが、 会員番号のみ通知するようにし、 発信者番号を店に通知しない ようにすることもできる。 産業上の利用可能性 In addition, in the above embodiment, the owner of the mobile terminal can be known to the store. However, only the member number can be notified, and the caller ID can be prevented from being notified to the store. Industrial applicability
本発明によれば、 予約ができる店舗に、 直前であっても効率的に予約 が可能な予約システム、 店舖用端末、 ユーザ用携帯端末を得ることがで さる。  According to the present invention, it is possible to obtain a reservation system, a terminal for a store, and a mobile terminal for a user that can efficiently make a reservation even immediately before the store where a reservation can be made.

Claims

請 求 の 範 囲 The scope of the claims
1 . 予約可能な店舗に関する情報をデータベースに予め登録しておく 店舗登録ステップと、 1. A store registration step of pre-registering information on stores that can be reserved in a database;
前記店舗登録ステップにより登録された店舗における空き情報を前記 データベースに追加登録する追加登録ステップと、 ユーザの携帯端末から入力された店舗の検索のための検索条件に基づ き、 該検索条件を満す店舗を抽出する該当店舗抽出ステップと、 前記該当店舖抽出ステツプで抽出された店舗に関する情報を前記ユー ザの携帯端末に表示させて予約する店舗の選択を促す該当店舗表示ステ ップと、  An additional registration step of additionally registering the vacancy information in the store registered in the store registration step in the database; and a search condition for searching the store input from the user's mobile terminal, the search condition being satisfied. A corresponding store extraction step of extracting a store to be stored, a corresponding store display step of displaying information on the store extracted in the corresponding store selection step on the mobile terminal of the user and prompting the user to select a store to be reserved,
前記該当店舖表示ステツプで選択された前記店舗の予約を行う店舗予 約ステップと  A store reservation step for making a reservation for the store selected in the display step of the corresponding store;
を具備することを特徴とする店舗予約方法。 A store reservation method comprising:
2 . 予約可能な店舗の店舗情報の受信に対応して、 該店舗情報を登録 する店舗情報登録部と、  2. A store information registration unit that registers the store information in response to the reception of the store information of the store that can be reserved,
前記店舗情報登録部によ り登録された前記店舗における追加情報の受 信に対応して、 追加情報を登録する追加情報登録部と、  An additional information registration unit that registers the additional information in response to the reception of the additional information at the store registered by the store information registration unit;
携帯端末から送信された検索条件の受信に対応して、 該検索条件を満 す店舗を抽出する検索部と、  In response to receiving the search condition transmitted from the mobile terminal, a search unit that extracts stores satisfying the search condition;
前記検索部により抽出された店舗の情報の送信を指示する抽出結果送 信指示部と  An extraction result transmission instructing unit for instructing transmission of the store information extracted by the search unit;
を具備することを特徴とする店舗予約用データベース。 A database for store reservations comprising:
3 . 予約可能な店舗に関する店舗情報の送信を指示する店舗情報送信 指示部と、 3. A store information transmission instruction unit for instructing transmission of store information on stores that can be reserved,
前記店舗情報送信指示部の指示により送信された前記店舗情報に対応 する店舗の空き情報を示す追加情報の所定時間毎の送信を指示する追加 情報送信指示部と、 Corresponds to the store information transmitted by the instruction of the store information transmission instruction section An additional information transmission instructing unit for instructing transmission of additional information indicating vacancy information of a store to be performed at predetermined time intervals,
携帯端末から送信された店舗の予約を希望する予約情報の受信に対応 し、 該予約情報に基づく店舗の予約を受け付ける予約受付部と、 を具備することを特徴とする店舗予約受付用端末。  And a reservation accepting unit that responds to the reception of the reservation information requesting the store reservation transmitted from the mobile terminal, and that receives a reservation of the store based on the reservation information.
4 . 前記店舗情報は、 少なく とも店舗の名称及び該店舗の地理的位置 の情報を含み、 前記追加情報は少なく とも空いている席数及び待ち時間 の情報を含んでいる  4. The store information includes at least information on the store name and the geographical location of the store, and the additional information includes at least information on the number of vacant seats and waiting time.
ことを特徴とする請求項 3記載の店舗予約受付用端末。 4. The terminal for accepting store reservations according to claim 3, wherein:
5 . 予約登録可能な店舗及びその位置とその店舗における空き情報を 記憶されている予約データベースへの、 店舖を検索する検索条件の送信 を指示する検索条件送信指示部と、  5. A search condition transmission instructing unit for instructing the transmission of search conditions for searching for a store to a reservation database storing stores and locations where reservations can be registered and the availability information at the store,
前記検索条件送信指示部の指示により送信した前記検索条件を満す店 舗の店舗情報及び空き情報を受信する受信部と、  A receiving unit that receives store information and vacancy information of a store that satisfies the search condition transmitted according to an instruction of the search condition transmission instruction unit;
前記受信部で受信した前記店舗情報および前記空き情報を表示する表 示部と、  A display unit that displays the store information and the vacancy information received by the reception unit;
前記表示部で表示された店舗の 1つを特定して予約する予約情報を入 力する入力部と、  An input unit for inputting reservation information for specifying and reserving one of the stores displayed on the display unit;
前記入力部で入力された予約情報の送信を指示する予約情報送信指示 部と  A reservation information transmission instructing unit that instructs transmission of the reservation information input by the input unit;
を具備することを特徴とする店舗予約用携帯端末。 A mobile terminal for store reservation, comprising:
6 - 前記検索条件には、 少なく とも待ち時間に関する情報を含んでい る  6-the search criteria includes at least information about waiting time
ことを特徴とする請求項 5記載の店舗予約用携帯端末。  The mobile terminal for store reservation according to claim 5, characterized in that:
7 . 前記検索条件には、 地理的位置に関する地理条件を含んでいる ことを特徴とする請求項 5記載の店舗予約用携帯端末。 7. The mobile terminal for store reservation according to claim 5, wherein the search condition includes a geographical condition relating to a geographical position.
8 . 前記店舗予約用携帯端末が、 位置情報を記憶する位置情報記憶部 をさらに具備し、 8. The mobile terminal for store reservation further includes a location information storage unit for storing location information,
前記地理条件の入力が行われない場合に、 前記位置情報記憶部に記憶 された前記位置情報に対応する位置の近くであることを該地理条件とす る  When the geographic condition is not input, the geographic condition is set to be near a position corresponding to the position information stored in the position information storage unit.
ことを特徴とする請求項 7記載の店舗予約用携帯端末。 8. The mobile terminal for store reservation according to claim 7, wherein:
9 . 請求項 2記載の店舗予約用データベースと、  9. A database for store reservation according to claim 2,
請求項 3記載の店舗予約受付用端末と  A terminal for receiving a store reservation according to claim 3 and
を具備することを特徴とする店舗予約システム。 A store reservation system comprising:
1 0 . 請求項 2に記載の店舗予約用データベースまたは請求項 3記載 の店舗予約受付用端末と してコンピュータを機能させるためのプログラ ムが記憶された記憶媒体。  10. A storage medium storing a program for causing a computer to function as the store reservation database according to claim 2 or the store reservation reception terminal according to claim 3.
PCT/JP2000/006554 2000-02-23 2000-09-25 Search for shop using portable terminal and reservation system WO2001063474A1 (en)

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