TWI485643B - Instant and location-based reservation system and method thereof - Google Patents

Description

Reservation system and method with immediate and regional characteristics

The present invention relates to a reservation system and method with immediate and regional characteristics, and more particularly to a system for providing immediate and local housing information and a method for performing reservations.

General consumers' hotels, hotels or homestays are booked in the way they booked the day before, so as to avoid the problem of making a reservation on the same day. On the other hand, if hoteliers still have vacancies on the same day (the night), it is difficult for advertisements to reflect this demand. The website of the hotel or online travel agency passively allows consumers to search, thus creating problems that are difficult to sell.

For different consumer groups, such as temporary travelers, business people, etc., there is a need for instant booking on the same day. If it is for the needs of temporary housing, or even the location restrictions, there is no effective and convenient solution for this technology. It is still necessary for consumers to ask for their own hotel or to search on the Internet.

For a custom reservation method, refer to the schematic diagram shown in FIG. 1.

The figure shows a consumer computer 101 connected to the travel website server 102 via the network 10. Generally, the webpage service provided by the specific travel website server 102 can enter the hotel's reservation webpage under specific conditions. Optional room type, price and housing time. After the consumer selects the webpage function, after the demand is sent, the travel agency customer service personnel 104 will obtain the order, first process the order with the consumer (101), such as the communication connection 14, the order is then handed over to the reservation group staff 106, and the travel agency customer service After the person 104 and the reservation group member 106 confirm that there is a room, the travel agency customer service personnel 104 will contact the consumer computer 101 to communicate with the consumer through electronic messages (such as emails, newsletters). The way to confirm the reservation has been successfully ordered.

In order to meet temporary accommodation or specific reservation needs, and to assist hotels or hoteliers who have vacant rooms on the same day or night to sell the remaining vacancies, the invention described in the present disclosure relates to a reservation system with immediate and regional characteristics. The main purpose of the process applied to the user terminal device is to provide a real-time reservation servo platform, so that the hotel, hotel, hotel and other housing providers can log in to the vacant room that has not been sold on the day, so that the user who provides the temporary accommodation can choose to consume.

According to an embodiment, a reservation system having immediate and regional characteristics includes a real-time reservation service platform for providing consumers with location information on the terminal device for searching for location information according to location information, in particular, providing immediate housing information for the day; On the other hand, the user interface device of the platform is connected through the Internet, and the consumer can request the reservation through the user terminal device, thereby obtaining the reservation information with immediate and regional characteristics.

The instant booking servo platform described in the present disclosure includes a database for recording real-time reservation information, and the reservation information is mainly from the day when the hotel, the hotel or/the hotel owner actively logs in, the night, when the fashion can provide housing information. Therefore, the platform provides a management unit that can update the reservation information in real time. The platform includes a network unit that provides a plurality of user-side device connections, a graphical user interface interface that provides a plurality of user-side devices to transmit data, and an inquiry unit that can be configured according to one or more user-side devices. The transmitted data is used to compare the real-time booking information of the database.

The reservation system with instant and regional features provides a program for executing reservations on each user device, and the reservation program can be installed on the user side. The application of the device, such as an application (APP) installed on a smart phone, can still perform the aforementioned reservations through a webpage program loaded by the web browser.

The user equipment should include a positioning unit that generates positioning information, a communication unit that executes the connection real-time reservation servo platform, a memory that loads the reservation program, and a data processing unit that executes the reservation program.

According to one of the embodiments, the reservation method includes the following steps: first obtaining positioning information generated by the user equipment, such as satellite positioning information, and then immediately connecting the servo platform through the program connection, and transmitting the positioning information and The identification information can be transmitted at the same time, and the query condition can be transmitted, including one of the conditions set by the user interface, the room type, the price, the star rating of the hotel, or the like. After transmitting these query conditions, the real-time reservation servo platform will perform database comparison according to this, generate query results, and receive and display by the user terminal device, and the consumer can select and confirm the reservation accordingly.

The above query results can display one or more instant booking information, prices, hotel names, etc., which can be ordered immediately, or can display a range of instant booking information on an electronic map, and can be used with navigation information to benefit consumers. Go to accommodation.

After that, the operator can confirm the accommodation and the subsequent payment procedures with the consumers through various contact methods, and then the operator will immediately update the database of the instant reservation information.

The invention discloses a reservation system and method with instant and regional characteristics, and the motivation of the invention is to solve the problem of a hotel, a hotel or a hotel. The daily housing sales are not easy, and the housing usage rate still has room for growth. Therefore, this reservation system with immediate and regional characteristics is proposed, especially for mobile devices held by users, such as smart phones and tablets with positioning functions. Through the instant booking servo platform provided by the system, the hotels (excluding hotels and B&Bs or related businesses) will provide the remaining daily vacancy information on the same day, the night and the current day, so that users can search according to the query conditions, and wisdom Combine mobile phone location information to find location-based reservation information. This not only facilitates the passenger's itinerary change arrangement or temporary demand, but also effectively uses the vacant resources to improve the hotel's housing rate, thereby enhancing the hotel's own profitability and bringing more consumer crowds to the surrounding business districts and attractions.

An architectural diagram of an embodiment of the present invention having an instant and regional feature reservation system can be seen in FIG.

The system architecture shown in FIG. 2 mainly describes the connection server provided by the consumer through the handheld user device 20 to the instant reservation server. For example, the connection 201, preferably the Internet connection. The terminal's Internet access means wired and wireless.

The user device 20 is preferably a mobile device, wherein a reservation program corresponding to the system platform is provided, and the reservation program is an application installed on the user device 20, such as an APP for downloading and installing, or through a user. A webpage program loaded by a web browser in the end device 20. The inquiry and reservation functions in the reservation program are directed to the instant reservation service platform 22, but the embodiment does not exclude other methods, such as providing a webpage by the instant reservation service platform 22, and connecting by the browser of the user terminal device 20. And operation.

When the consumer operates the reservation program on the user terminal device 20, for example, sends a query service, and also sends the location information of the device 20, the instant reservation service The service platform 22 will compare the database with the location of the device 20 according to the query conditions, and then return the query result to display the reservation information in a specific geographical range, mainly for the remaining housing information of the current day (or the night, at the time), Consumers can choose according to their needs and send out booking instructions.

After the instant booking servo platform 22 receives the reservation instruction, it will transfer the information to the corresponding hotel counter customer service personnel 24 according to the provided hotel business, such as the connection 203, including the dedicated line or the Internet, and finally the hotel counter customer service staff 24 Telephone, or other electronic communication methods (such as e-mail, newsletter) and consumers to arrange check-in and payment, the final confirmed connection 205 includes general voice communication, electronic communication, etc., or can be reminded and confirmed by the above-mentioned reservation program.

3 is a functional block diagram of an embodiment of the present invention having an instant and regional feature reservation system.

In order to implement the instant and regional feature reservation method of the present invention, the applied user terminal device 30 is preferably a mobile device with communication and positioning capabilities, and the positioning method includes global satellite positioning (GPS), or may be supplemented by an action base station. The positioning technology (A-GPS), etc., is connected via a network to an instant booking servo platform 32 that provides instant and regional reservation services at one end.

The user equipment 30 is provided with a positioning unit 307 for generating positioning information, which mainly provides location information of the system device 30, so that the reservation information within a certain distance can be obtained, which is more practical for consumers who temporarily need housing. The user terminal device 30 is provided with a communication unit 305 for executing the connection instant reservation servo platform 32, including connecting through the network. Therefore, the communication unit 305 is particularly a circuit unit conforming to various mobile communication protocols. The device 30 is further provided with a memory 303. In addition to providing the operation of the user terminal device 30, the device 30 can be used to load a reservation program 308 for executing the reservation program of the present invention.

As described above, the reservation program 308 includes an application installed in the device 30, and can also be a webpage program loaded by the instant reservation server platform 32 through the web browser, and loaded into the memory 303 when the reservation program is executed. The user terminal device 30 is like a computer system, and is provided with a data processing unit 301. The data processing unit 301 is a core circuit of each circuit unit in the electrical connection device 30 for executing the reservation program 308 and includes various peripheral connections.

After the reservation program 308 is executed, the reservation program 308 can first obtain the location information of the user terminal device 30 from the positioning unit 307 through the data processing unit 301, and then use the network connection to immediately reserve the servo platform 32, and transmit the positioning information and the device 30. One of the identification information, such as contact phone number, email, etc., identification information can be recorded by the platform for contact and history. The booking program 308 then provides various query conditions for the consumer to select and input, including the distance to the current location, the room type, the price, and the hotel star rating. The query condition may be set to one or a combination thereof, and other possible query conditions may include the meal. (Chinese food, Western food), preferential conditions, etc., the actual implementation is not limited to this embodiment.

After the query condition is transmitted, the query is executed by the instant reservation service platform 32, and finally the result is transmitted back to the user terminal device 30, and then the query result is displayed according to the location information and the query condition by the reservation program 308, and the query result is displayed, including the list. The method displays or displays a range of real-time reservation information by an electronic map, wherein the range is set according to the positioning information and the query condition of the foregoing device 30. The list display mode can provide sorting functions, such as sorting according to the distance, sorting by price, sorting by room type or hotel star rating, or synthesizing the sorting of these conditions.

Finally, through the consumer's choice, a reservation order will be transmitted to the instant reservation service platform 32, and the reservation instruction may include confirming the reservation, and may also include abandoning the reservation. room.

The instant reservation service platform 32 providing instant and regional characteristic reservation service includes a database 321 for recording real-time reservation information, and various instant reservation information contained in the database 321 is actively registered by each hotel, hotel and/or hotel owner. For example, the management unit 325 in the platform 32, the management unit 325 is mainly for providing a plurality of operators to log in to the reservation information, including managing the certification and records of the various operators' login platforms 32, and thereby providing various businesses to establish and update real-time reservation information. Database 321.

The network unit 322 of the instant reservation server platform 32 provides one or more user device devices 30, and the interface unit 323 generates a graphical user interface (GUI), mainly for providing operations displayed on the user device 30. The interface, corresponding to the field of the operation interface, can know the data transmitted by the device 30. The inquiry unit 324 in the real-time reservation service platform 32 can perform the real-time reservation information of the comparison database 321 according to the data transmitted by the one or more user end devices 30. When the query unit 324 retrieves the query conditions transmitted by the device 30, such as distance, room type, price, one of the hotel star ratings, or a combination thereof, and then compares the information contained in the database 321, the query result is generated.

According to still another embodiment, when the result of the query is a regional feature, each instant booking information may include a navigation information including a destination coordinate, a route map to go, time, etc., that is, the consumer not only obtains The information that can be checked in immediately can be smoothly traveled according to the navigation information.

4 is a schematic diagram showing an embodiment of each end connection used in the present invention.

The instant reservation servo platform 40 is connected to various user end devices through its network interface. According to one of the purposes of the present invention, the main service object is a consumer who needs temporary accommodation needs, such as first arrival or temporary arrival. The business traveler 401 here, or the passenger 403 who temporarily changes the itinerary but does not reserve the house in advance, may also include the passenger 405 who visits temporarily and is mainly characterized by the consumer who needs to stay in the night without prior reservation. The prior art does not effectively meet such needs, and it is necessary to find a place to stay in the evening by means of a hostel or a page-by-page search for a hotel webpage. Moreover, such consumers usually also want to find a place to stay in the vicinity of the location, so the present invention further introduces the positioning information of the user device, thereby locating a specific range around the information as one of the query conditions.

The instant booking servo platform 40 service providers can actively log in to the reservation information that can be accommodated immediately, such as international hotel 411, general hotel 413, motel 415 and B&B 417. However, the actual operation is not limited to the examples shown in the figure.

In order to realize the above-mentioned reservation system with immediate and regional characteristics, consumers can preferably use mobile devices such as smart phones and tablets with communication and positioning functions, and more can include a reservation program, including installation on the user side. The application of the device and the webpage program loaded through a web browser in the client device.

After the activation of the user terminal device, the related steps may refer to the process embodiment shown in FIG. 5. The sequence of steps shown in the figure does not limit the present invention, and the program design process may be changed according to requirements. Purpose of the invention.

After the activation of the reservation program (the operation of the reservation program is loaded into the memory or pre-stored), the reservation program can obtain the positioning information through the positioning system in the user terminal device (step S501), and the reservation program can be based on an appropriate time. The set address points to the connection instant reservation servo platform (step S503), and transmits positioning information and identification information (step S505), wherein the identification information The main purpose is to provide a real-time booking servo platform to identify the source of the request, including the communication method, device hardware number (such as network card number), user identification (ID), email, etc. This type of identification can be provided by the user when installing the reservation program.

The user can input the reservation request by the user interface generated by the reservation program, and the requirement will be the condition of the inquiry. The above positioning information may also be one of the query conditions, for example, it is required to query within a certain range of the user terminal device. The information about the reservation, the type of room that the user wants to stay in, the price, and the star rating of the hotel or hotel, use one, some or all of the information to form the query conditions and send it to the instant booking servo platform pointed to by the program (steps) S507).

Through the operation and data processing of the server in the platform, the query result is generated according to various query conditions, and the query result is obtained by the user terminal device (step S509), and then The list or the manner in which the electronic map displays the result position or the like is displayed to the user (step S511), and the display content allows the user to select a sorting method, such as sorting according to the star rating, price, room type or distance of the hotel. In another embodiment, the platform may selectively transmit an advertisement or a housing offer that the user may be interested in. In this example, the provider provides the advertisement content through the platform.

The reservation program continues to provide an interface for the user to select a reservation in the inquiry result (step S513). The result of the selection includes confirming the specific housing or giving up the housing, and the result will transmit the confirmation reservation instruction to the instant reservation servo platform (step S515). Finally, the operator will obtain the information of the reservation, and can directly contact the user (step S517), and can confirm the related procedures such as check-in and payment.

FIG. 6 then shows the flow of each end of the present invention with instant and regional feature reservation methods. The figure shows at least three end processes, including the consumer 6, the instant booking servo platform 7 and the hotel operator 8.

The operation of the present invention with instant and regional features reservation system is based on the immediate reservation information of the hotel, hotel, hotel and other businesses, including location information, room type, price, etc., in this case, the hotel operator 8 can immediately enter Booking information (801), and instant booking database (701) on the instant booking servo platform 7. Then, these instant booking database (701) provides reservation inquiry.

The consumer 6 end can perform the query by the mobile device mentioned above, and the instant reservation servo platform 7 can be used to query the immediately available reservation information (601). The query conditions include the distance from the user end device, the room type, the price, and the hotel star rating. Or a combination thereof, when transmitted to the real-time reservation servo platform 7, compares with the database, generates an instant query result (703), and returns the query result to the consumer 6 display display (603).

Then, the above-mentioned reservation program is used to provide the consumer 6 to select the reservation (605), and the generated reservation instruction is transmitted to the instant reservation servo platform 7, and the instant reservation servo platform 7 receives the confirmation from the consumer 6 (using the user terminal device). According to the reservation instruction (705), the instant reservation servo platform 7 will forward the reservation instruction to one of the corresponding plurality of operators, and here the example is transmitted to the hotel provider 8 providing the instant housing service to establish a corresponding order (803).

After the hotel operator 8 obtains the order, it means that the original registration data may be changed. Therefore, under this system requirement, the hotel operator 8 should immediately update the instant reservation database (707) of the instant reservation servo platform 7. At the same time, the hotel operator 8 processes the order, including contacting the consumer 6 for housing procedures (805), and the consumer 6 confirms the housing (607).

7A, 7B, and 7C are schematic views showing an embodiment of a user terminal device screen.

FIG. 7A shows an inquiry screen of the real-time reservation servo platform 71 by the reservation program, which contains the location information of the device itself, and can list various room types and corresponding numbers that meet the query conditions, and the information is changed because someone stays at any time. Therefore, this information may change at any time with immediate updates. FIG. 7B shows that the system can provide the electronic map 72 to display the query result, and the location of the user device can be displayed in the figure, and the location of each hotel meeting the query condition after the query. Fig. 7C shows the use of a list mode to display nearby housing information 73, wherein the displayed query results indicate the ordering of prices for a particular room type in different restaurants.

It is also worth mentioning that the sorting function of the query results may be ranked according to the business activity change. For example, there may be a special offer or advertisement to change the weight of the order. When the reservation is completed, the operator can confirm the check-in and price through various communication means, and the communication method does not exclude the execution of the above-mentioned reservation program, for example, the program provides communication by using network communication, video mode or voice mode. In addition, the user terminal device performs the inquiry and reservation operation through the reservation program, and can request the user to register the basic data, and requires the user to log in to the system during use, thereby maintaining a security and avoiding malicious use, and thus the system is more Because the user's consumption behavior (such as reservation history, scope of activities) timely offer preferential services, booking advice and related advertising.

In summary, the invention described in the present disclosure provides a real-time and regional-specific reservation system and a process for applying to the user-side device, which can meet temporary accommodation or specific reservation requirements, and can simultaneously assist the same day or Restaurants or hoteliers who have vacant rooms that night will sell the remaining vacancies, especially since vacancies that have not been sold on the same day or night are often difficult to sell. The vacancy is also used to unify the multi-industry to provide a platform for day-to-day occupancy information, and to use mobile devices as the main tool to efficiently implement real-time housing services.

However, the above description is only a preferred embodiment of the present invention, and is not intended to limit the scope of the present invention. Therefore, equivalent structural changes that are made by using the specification and the contents of the present invention are equally included in the present invention. Within the scope, it is combined with Chen Ming.

10‧‧‧Network

101‧‧‧ consumer computer

102‧‧‧Travel Website Server

104‧‧‧Travel Agency Customer Service

106‧‧‧ Reservation team members

14‧‧‧Communication connection

20‧‧‧User device

22‧‧‧ Reservation Server

24‧‧‧Hotel counter customer service staff

201,203,205‧‧‧Connected

30‧‧‧User device

32‧‧‧ Instant booking servo platform

301‧‧‧Data Processing Unit

303‧‧‧ memory

305‧‧‧Communication unit

307‧‧‧ positioning unit

308‧‧‧ Reservation Program

321‧‧‧Database

322‧‧‧Network Unit

323‧‧‧Interface unit

324‧‧ Query unit

325‧‧‧Management unit

40‧‧‧ Instant booking servo platform

401‧‧‧Business travelers

403‧‧‧ Temporary change of travellers

405‧‧‧ Temporary starting passengers

411‧‧International Hotel

413‧‧‧General Hotel

415‧‧‧ Motel

417‧‧‧B&B

6‧‧‧ Consumers

7‧‧‧ Instant booking servo platform

8‧‧‧Hotels

71‧‧‧ Instant booking servo platform

72‧‧‧Electronic map

73‧‧‧ Nearby housing information

Step S501~S517‧‧‧One of the reservation processes of the invention

Steps 601~607, 701~707, 801~805‧‧‧ The second part of the reservation process of the invention

1 is a schematic diagram of a method for booking a prior art; FIG. 2 is a block diagram showing an embodiment of an instant and regional feature reservation system of the present invention; FIG. 3 is a functional block of an embodiment of the present invention having an instant and regional feature reservation system. FIG. 4 is a schematic diagram showing an embodiment of a reservation system with instant and regional features according to the present invention; and the flow shown in FIG. 5 illustrates a flow of an embodiment of a reservation program with instant and regional feature reservation methods of the present invention; The flow describes the flow of each end embodiment of the present invention with instant and regional feature reservation methods; and FIGS. 7A, 7B, and 7C show the embodiment of the user-side device screen.

20‧‧‧User device

22‧‧‧ Reservation Server

24‧‧‧Hotel counter customer service staff

201,203,205‧‧‧Connected

Claims (9)

A reservation system with immediate and regional characteristics, comprising: an instant reservation servo platform, comprising: a database for recording real-time reservation information; a network unit providing one or more user-side device connections; An interface unit of a graphical user interface for transmitting data to one or more user devices; an inquiry unit for performing real-time reservation information on the database based on the data transmitted by the one or more user devices; The management unit for updating the reservation information of the instant reservation server platform; wherein the user terminal device comprises a memory loaded with a reservation program, and the reservation program is executed by a data processing unit, and the reservation program comprises the following steps: Obtaining positioning information generated by one positioning unit of the user equipment; connecting the real-time reservation servo platform via a communication unit; transmitting the positioning information and an identification information; transmitting a query condition; receiving the positioning information according to the positioning information The result of the query, the query result includes displaying by a list or an electronic map according to the positioning Each pen with instant confirmation information within a range of hearing; display the query results; and sending a command to the reservation system with instant confirmation servo platform, including confirmation of booking reservations or give up instructions. The reservation system with immediate and regional characteristics as described in claim 1 of the patent application, wherein the query result is generated by sorting the query conditions by distance, room type, price, one of the hotel star ratings or a combination thereof. For example, the reservation system with immediate and regional characteristics described in the first application of the patent scope, wherein each instant reservation information in the query result includes a navigation information. A reservation system having immediate and regional characteristics as described in claim 1 wherein the reservation program is an application installed on the user device or through a web browser in the user device The webpage program loaded. For example, the reservation system with instant and regional characteristics described in the first application of the patent scope, wherein the management unit of the instant reservation servo platform is an interface for providing multiple operators to log in to the reservation information, thereby providing establishment and establishment of various businesses. Update the database of the instant booking information. The reservation system with immediate and regional characteristics as described in claim 5, wherein the instant reservation servo platform receives the reservation instruction transmitted from the user terminal device to confirm the reservation, and the instant reservation service platform will forward the reservation. The reservation instruction is to one of the corresponding plurality of operators to complete the reservation procedure; after confirming the reservation, the operator updates the database of the instant reservation information. A reservation method with instant and regional features, the reservation method is executed by a reservation program loaded in a memory of a user device, including: the reservation program obtains the location information generated by the user device Connect to a real-time booking servo platform, including the instant booking servo platform, including: a database for recording real-time reservation information; a network unit that provides one or more user-side device connections; and an interface unit that provides a graphical user interface for transmitting data to the one or more user-side devices; The information transmitted by the one or more user-side devices is compared with the inquiry unit of the real-time reservation information of the database; a management unit that provides instant update of the reservation information of the instant reservation servo platform; transmits the positioning information and an identification Information; transmitting a query condition; receiving a query result based on the location information and the query condition, the query result displaying a range of instant reservation information through a list or an electronic map, wherein the range is based on the location information and the The query condition is set; the result of the query is displayed; and a reservation instruction is transmitted, including an instruction to confirm the reservation or to abandon the reservation. For example, the method for booking a real-time and regional feature as described in claim 7 of the patent application, wherein each instant booking information in the query result includes a navigation information. The method for booking a real-time and regional feature as described in claim 7 of the patent application, wherein the query condition includes a distance from the user-end device, a room type, a price, a star rating of the hotel, or a combination thereof.