US20130166658A1 - Processing Method and Processing System for Instant Messages in Network Conference - Google Patents
Processing Method and Processing System for Instant Messages in Network Conference Download PDFInfo
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- US20130166658A1 US20130166658A1 US13/685,293 US201213685293A US2013166658A1 US 20130166658 A1 US20130166658 A1 US 20130166658A1 US 201213685293 A US201213685293 A US 201213685293A US 2013166658 A1 US2013166658 A1 US 2013166658A1
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- instant message
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
- H04L51/043—Real-time or near real-time messaging, e.g. instant messaging [IM] using or handling presence information
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- H04L12/581—
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1822—Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
- H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
- H04M3/563—User guidance or feature selection
Definitions
- the present invention relates to the technical field of network conference, and in particular to a processing method processing system for instant messages in a network conference.
- UC unified communication
- users have multiple terminals and multiple communication and coordination manners, such as participation in a multimedia conference, instant message chatting, internet telephone or intra-enterprise phone call.
- a multimedia conference including voice and network
- users may use mobile phone, fixed-line phone, IP phone, and network telephone client, etc. to access a voice conference, and may also use personal computer or smart mobile phone terminal to access a network conference.
- users may talk, share contents, listen and chat with typing, etc.
- different states, such as busy state, and idle state, etc., of users in different communication manners may be registered in a presence server so that other communication calls or session managers may be aware of some states of the current users.
- the real-time activities and actual states of users in the above various communication manners are not presented in the presence server.
- these other users may only see the state that the user is in a conference (or in a telephone conversation), although in the conference that may last several hours, the user may be sometimes in talking, sometimes in listening, or sometimes in chatting with typing.
- Some relatively advanced UC systems may expand the current state, while detect the activities of a user in conference, and determine whether the user is currently in a busy state or an idle state based on the active states of the user. If the user is in an idle state, the UC systems may allow other communication manners to be used for conversation with this user.
- the major technical problem to be solved by the present invention is to provide a processing method and processing system for instant messages in a network conference, which is capable of controlling message transfer between a conference application server and a conference client or between an instant message server and an instant message client according to the state of the conference client and the state of the instant message client, so that the experiences of the user can be improved.
- one aspect of the present invention is to provide a processing method for instant messages in a network conference
- the processing method for instant messages comprises: establishing connection between a conference application server and an instant message server, wherein the conference application server is further connected to a conference client, and the instant message server is further connected to an instant message client; and controlling message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client.
- another aspect of the present invention is to provide a massage processing system in a network conference, the massage processing system comprising a conference application server and an instant message server.
- the conference application server comprises: a communication unit configured to establish connection to an instant message server, wherein the communication unit is further connected to a conference client, and the instant message server is further connected to an instant message client; and a control unit configured to control message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client.
- the processing method and processing system for instant messages in a network conference of the embodiments of the present invention control message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client, so that each participant in the conference may more friendly communication with others via instant messages; that is, all the instant messages sent to the user are under control when the user shares a desktop, ensuring that the instant messages sent to the user would not be seen by others in the conference and protecting the privacy; and on the other hand, when the participant in the conference is not ready for making response to an instant message, the application server will initiatively assist the user to make response to the sender of the instant message by sending an instant prompt message, prompting the progress of the conference to the sender, so that the experiences of the user can be improved.
- FIG. 1 is a flowchart of the processing method for instant messages in a network conference of the embodiments of the present invention
- FIG. 2 is a flowchart of the first embodiment of the processing method for instant messages in a network conference of the present invention
- FIG. 3 is another flowchart of the first embodiment of the processing method for instant messages in a network conference of the present invention
- FIG. 4 is a flowchart of the second embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 5 is another flowchart of the second embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 6 is a schematic diagram of prompting of closing a pop-up window of an instant message in the second embodiment of the processing method for instant messages in a network conference of the present invention
- FIG. 7 is a schematic diagram of modifying the window pop-up setting of an instant message in the second embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 8 is a flowchart of the third embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 9 is another flowchart of the third embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 10 is a flowchart of the fourth embodiment of the processing method for instant messages in a network conference of the present invention.
- FIG. 11 is a flowchart of realizing monitoring of instant message session in the processing method for instant messages in a network conference of the present invention.
- FIG. 12 is a block diagram of the first embodiment of the message processing system in a network conference of the present invention.
- FIG. 13 is a block diagram of the second embodiment of the message processing system in a network conference of the present invention.
- FIG. 14 is a block diagram of the control unit in FIG. 13 .
- FIG. 1 is a flowchart of the processing method for instant messages in a network conference of the embodiments of the present invention.
- the processing method for instant messages in a network conference of this embodiment mainly comprises the following steps:
- Step S 10 establishing connection between a conference application server and an instant message server.
- the conference application server is further connected to a conference client
- the instant message server is further connected to an instant message client.
- Step S 20 controlling message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client.
- FIGS. 2-3 are flowcharts of the first embodiment of the processing method for instant messages in a network conference of the present invention.
- the processing method for instant messages in a network conference mainly comprises the following steps:
- Step S 220 establishing connection between a conference application server and an instant message server.
- the conference application server is further connected to a conference client
- the instant message server is further connected to an instant message client.
- Step S 221 at the beginning of the conference, the conference application server acquires conference terminal ID or telephone number calling into the conference of a participant of the conference, inquires the corresponding instant message ID in an enterprise contact book according to the conference terminal ID or the telephone number, and saves correspondence between the conference terminal ID or the telephone number and the instant message ID, so that the correspondence between the conference client and the instant message client used by each participant in the current conference may be known, so as to make preparations for subsequent steps.
- the telephone number calling into the conference of a participant of the conference may be a telephone number of a mobile phone, an IP phone, or a fixed-line phone;
- Step S 222 filing, by the conference application server, a request for registration monitoring to the instant message server, requesting for monitoring an instant message session of each participant of the conference;
- Step S 223 receiving, by the conference application server, an instant message sent from a first instant message client to a second instant message client and forwarded by the instant message server;
- Step S 224 judging, by the conference application server, a state of a conference client to which the second instant message client corresponds.
- Step S 225 when the conference client to which the second instant message client corresponds is in a busy state, sending, by the conference application server, an instant prompt message to the first instant message client via the instant message server, prompting that the second instant message client cannot make a timely response to the instant message due to being in the busy state in the conference.
- the conference application server further estimates the time period during which the conference client to which the second instant message client corresponds is in a busy state, and adds the time to the instant prompt message, informing the progress of the conference to the sender of the instant message.
- the conference application server sends a prompt message to the first instant message client via the instant message server.
- the content of the prompt message may be:
- the prompt message is used to prompt/inform the first instant message client that the current second instant message client is in a busy state in the conference, and hence, cannot make a timely response to the instant message.
- the conference application server can estimate the progress of the conference, for example, calculates the estimated remaining time of the conference according to the predetermined conference termination time minus the conference start time, so as to estimate the duration of the state that the conference client to which the second instant message client corresponds may be busy in speaking or attentive listening, and prompt the progress of the conference to the sender of the instant message.
- FIGS. 4 and 5 are flowcharts of the second embodiment of the processing method for instant messages in a network conference of the present invention.
- the second embodiment of the processing method for instant messages in a network conference mainly comprises the following steps:
- Step S 230 establishing connection between a conference application server and an instant message server.
- the conference application server is further connected to a conference client
- the instant message server is further connected to an instant message client;
- Step S 231 when a conference client of a participant of the conference initiates a request for desktop-sharing, judging, by the conference application server, the validity of the request for desktop-sharing, and inquiring to the instant message server about the state of the instant message client to which the participant of the conference corresponds;
- Step S 232 when the request for desktop-sharing is valid, it goes to Step S 232 ; and when the request for desktop-sharing is invalid, it goes to Step S 235 without processing;
- Step S 232 when the corresponding instant message client is in an online state, sending, by the conference application server, a first prompt information to the conference client, the first prompt information being used for prompting the participant of the conference to disable the window pop-up setting of an instant message;
- Step S 233 when the conference client initiates a request for canceling desktop-sharing, judging, by the conference application server, the validity of the request for canceling desktop-sharing, and inquiring to the instant message server about the state of the corresponding instant message client;
- Step S 234 when the request for canceling desktop-sharing is valid, it goes to Step S 234 ; and when the request for canceling desktop-sharing is invalid, it returns to Step S 233 ;
- Step S 234 when the corresponding instant message client is in a state of making no response to the instant message, sending, by the conference application server, a second prompt message to the conference client, the second prompt message being used for prompting the participant of the conference whether or not the window pop-up setting of the instant message needs to be restored.
- FIG. 6 is a schematic diagram of a pop-up window of an first instant message in the processing method for instant messages in a network conference of the present invention.
- Step S 232 when the user requests for desktop-sharing and the corresponding instant message client is in an online state, the following first prompt information is popped up on the current conference page:
- the particular content of the prompting words of the first prompt information may be replaced with other prompting words according to actual demands, which are used to prompt the participant of the conference to disable the pop-up window of the instant message, so as to avoid popping up the received instant message on the shared desktop and protect privacy of personal information better.
- FIG. 7 is a schematic diagram of modifying the window pop-up setting of an instant message of an embodiment of the present invention.
- a setting page comprises personal settings, basic settings and system settings, wherein the basic settings comprise general, hot-keys and call settings and auto-response. If the settings of the user before the conference are as shown in FIG. 7 , in which the option of “pop-up prompt box upon receiving a new message” is checked, the user can reset the instant message client upon seeing the first prompt message as shown in FIG. 6 , thereby preventing the instant message from being popped up when the desktop is shared during the conference.
- the participant of the conference can modify the prompt box pop-up setting of the instant message and make the option of “pop-up prompt box upon receiving a new message” not be checked.
- the received instant message will not be popped up on the shared desktop, and thus not only the progress of the conference would not be affected, but also the private session messages of the participant of the conference can be protected.
- step S 234 the conference application server sends a second prompt message to the conference client for prompting the participant of the conference whether or not to restore the box pop-up setting of the instant message, the prompt window of the second prompt message is similar to that of the first prompt message shown in FIG. 6 , and its description would not be repeated.
- the participant of the conference may likewise restore the response state with respect to the instant message by checking the option of “pop-up prompt box upon receiving a new message” via the prompt box shown in FIG. 7 .
- the processing method for instant messages in a network conference of an embodiment of the present invention controls message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client.
- the instant messages sent to the user are under control when the user shares desktop in the conference, avoiding display of the personal instant message session of the participant of the conference on the shared desktop, ensuring that the instant messages sent to the user are invisible to others in the conference and protecting the privacy of personal information.
- FIGS. 8 and 9 are flowcharts of the third embodiment of the processing method for instant messages in a network conference of the present invention, to illustrate the processing method for instant messages when a conference client is in a state of desktop-sharing in the conference.
- the processing method for instant messages in a network conference mainly comprises the following steps:
- Step S 240 establishing connection between a conference application server and an instant message server.
- the conference application server is further connected to a conference client
- the instant message server is further connected to an instant message client;
- Step S 241 initiating, by the conference client to which a participant of the conference corresponds, a request for desktop-sharing to the conference application server;
- Step S 242 when the request for desktop-sharing of the conference client is successful, setting, by the conference application server, a instant message receiving strategy of the participant of the conference via the instant message server;
- Step S 243 receiving, by the instant message server, an instant message sent by a first instant message client to a second instant message client to which the conference client being in desktop-sharing corresponds;
- Step S 244 temporarily preventing, by the instant message server, the instant message from being sent to the second instant message client according to the instant message receiving strategy, and buffering the instant message;
- Step S 245 after buffering the instant message, sending, by the instant message server, an instant message prompt information to the first instant message client, for prompting that the second instant message client cannot make a timely response to the instant message due to being in a busy state in the conference.
- the content of the instant prompt message is:
- the above prompt message is used to prompt/inform the first instant message client that the second instant message client cannot make a timely response to the instant message sent by the first instant message client.
- the conference application server estimates the progress of the conference, for example, calculates the estimated remaining time of the conference according to the predetermined conference termination time minus the conference start time, so as to prompt the progress of the conference to the sender of the instant message, and send a prompt message to inform the first instant message client.
- the content of the instant prompt message is:
- Step S 246 when the conference client cancels the state of desktop-sharing, sending, by the instant message server, the buffered instant message to the second instant message client.
- FIG. 10 is a flowchart of the fourth embodiment of the processing method for instant messages in a network conference of the present invention, to illustrate a processing method for instant messages when a conference client is in a state of desktop-sharing in the conference.
- the processing method for instant messages in a network conference mainly comprises the following steps:
- Step S 250 establishing connection between a conference application server and an instant message server.
- the conference application server is further connected to a conference client
- the instant message server is further connected to an instant message client;
- Step S 251 receiving an instant message sent by a first instant message client to a second instant message client;
- Step S 252 judging the state of the conference client to which the second instant message client corresponds;
- Step S 253 when the conference client to which the second instant message client corresponds is in a state of desktop-sharing, the instant message server buffers the instant message;
- Step S 251 when the conference client to which the second instant message client corresponds is not in a state of desktop-sharing, returning to Step S 251 .
- Step S 254 after buffering the instant message, sending instant message prompt information to the first instant message client, for prompting that the second instant message client cannot make a timely response to the instant message due to being in a busy state in the conference.
- the content of the instant prompt message is:
- the above prompt message is used to prompt/inform the first instant message client that the second instant message client cannot make a timely response to the instant message sent by the first instant message client.
- the conference application server estimates the progress of the conference, for example, calculates the estimated remaining time of the conference according to the predetermined conference termination time minus the conference start time, so as to prompt the progress of the conference to the sender of the instant message, and send a prompt message to inform the first instant message client;
- the content of the instant prompt message is:
- Step S 255 when the conference client to which the second instant message client corresponds cancels the state of desktop-sharing, the instant message server sends the buffered instant message to the second instant message client.
- the above third and fourth embodiments of the present invention may incorporate two communication manners of network conference and instant message, temporarily prevent the instant information from being received by the participant of the conference desktop-sharing by setting a delay sending strategy of the instant message server, buffer the instant information sent to the participant of the conference desktop-sharing, and resend the buffered instant message when the participant of the conference cancels desktop-sharing, thereby protecting the private information of the user without affecting progress of the conference, and improving the experiences of the user.
- the processing method for instant messages in a network conference of an embodiment of the present invention controls message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client, incorporates two communication manners of network conference and instant message, and prompts the participant of the conference going to share the desktop to disable the pop-up setting of the instant message, or temporarily prevents the instant message from being sent to the instant message client of the participant of the conference desktop-sharing, thereby protecting the private information of the user.
- the application server initiatively assists the user to make response to the instant message, prompting the progress of the conference to the sender, so that the experiences of the user can be improved.
- IM instant messaging
- XMPP the Extensible Massaging and Presence Protocol
- IMPP instant messaging and presence protocol
- PRIM presence and instant messaging protocol
- SIP Session Initiation Protocol
- XMPP is an open protocol based on XML architecture, and is widely used in instant message communication. The particular process of implementation based on Jabber would be described briefly below.
- JSM Jabber session manager
- Step I receiving, by the JSM, an instant message, and judging whether a user is on line or not;
- Step II analyzing the resources of the receiver, if the user is on line;
- Step III sending to monitors, the JSM intitiats two monitors at the beginning of service with one is to, and the other is from, the former monitoring all the sessions of the receiver, and the latter monitoring all the sessions of the sender;
- Step IV once the two monitors have corresponding modules registered, sending to corresponding modules for processing;
- Step V once a designated module finishes processing a package, sending the package back to a monitoring program for subsequent processing by more modules, and if all the processing is finished, sending the package to a message source or a message destination.
- the conference application server implements the to listener API interface, and then the implementation is added to a corresponding listener container of the JSM.
- FIG. 11 is a flowchart of implementing monitoring of the above session state with the JSM flow. According to the JSM flow, the steps of monitoring the above session state are as follows:
- Step S 261 adding the conference application server to a to listener list of the JSM;
- Step S 262 receiving, by the JSM, the instant message
- Step S 263 sending, by the JSM, the instant message to each listener;
- Step S 264 judging, by the conference application server, whether or not the receiver of the instant message is the saved instant message ID of a participant of the conference; if the receiver of the instant message is the saved instant message ID of the participant of the conference, it goes to Step S 266 ; and if the receiver of the instant message is not the saved instant message ID of the participant of the conference, it goes to Step S 265 ;
- Step S 265 returning the instant message to the JSM.
- Step S 266 continuing to judge, by the conference application server, whether or not the state of the participant of the conference is busy; if the state of the participant of the conference is busy, it goes to Step S 267 ; and if the state of the participant of the conference is not busy, it goes to Step S 265 .
- Step S 267 subsequent processing by the conference application server.
- the message processing system in a network conference comprises a conference application server 111 , an instant message server 121 , a conference client 131 , and an instant message client 141 .
- the conference application server 111 comprises a communication unit 112 and a control unit 113 .
- the communication unit 112 is used to establish connection with the instant message server 121 , wherein the communication unit 112 is further connected to the conference client 131 , and the instant message server 121 is further connected to the instant message client 141 .
- the control unit 113 is connected to the communication unit 112 and the instant message server 121 , and controls message transfer between the conference application server 111 and the conference client 131 or between the instant message server 121 and the instant message client 141 according to the state of the conference client 131 and the state of the instant message client 141 .
- the communication unit 112 establishes connection with the instant message server 121 .
- the conference application server of this embodiment controls message transfer between the conference application server and the conference client or between the instant message server and the instant message client according to the state of the conference client and the state of the instant message client, such that the instant message client to which the conference client in the network conference corresponds is able to receive instant messages in a more humanized manner.
- FIG. 13 is a block diagram of the second embodiment of the message processing system in a network conference of the present invention
- FIG. 14 is a block diagram of the control unit in FIG. 13
- the message processing system in a network conference comprises a conference application server 211 , an instant message server 221 , a plurality of conference clients respectively connected to the conference application server 211 , such as conference clients A 31 , B 31 and C 31 , and a plurality of instant message clients respectively connected to the instant message server 221 , such as instant message clients A 41 , B 41 and C 41 .
- the conference application server 211 comprises a communication unit 212 and a control unit 213 .
- the communication unit 212 is used to establish connection with the instant message server 221 , wherein the communication unit 212 is further connected to the conference clients A 31 , B 31 and C 31 , and the instant message server 221 is further connected to the instant message clients A 41 , B 41 and C 41 .
- the control unit 213 is connected to the communication unit 212 and the instant message server 221 .
- the control unit 213 further comprises a receiving module 2131 , a state judging module 2132 and a main control module 2133 .
- the receiving module 2131 is used to receive an instant message session of each participant of the conference forwarded by the instant message server 221 , so as to monitor the instant message sessions of every participant of the conference.
- the state judging module 2132 is used to judge the states of the conference client and instant message client to which each participant of the conference corresponds.
- the main control module 2133 is used to control the transfer of the instant message according to the result of state judgment of the state judging module 2132 .
- an embodiment of the message processing system in a network conference of the present invention shall be described taking the transfer of information between a participant A and a participant B in the conference as shown in FIG. 13 as an example.
- the communication unit 212 acquires the conference terminal ID or telephone number calling into the conference of the participant A and the participant B, respectively, and inquires a corresponding instant message ID in an enterprise contact book according to the conference terminal ID or the telephone number, and saves correspondence between the conference terminal ID or the telephone number and the instant message ID.
- the receiving module 2131 receives an instant message sent by a first instant message client A 41 to a second instant message client B 41 and forwarded by the instant message server 221 ;
- the state judging module 2132 judges a state of the conference client B 31 to which the second instant message client B 41 corresponds.
- the state judging module 2132 judges that the conference client B 31 is in a busy state, it sends a signal to the main control module 2133 .
- the main control module 2133 sends a prompt message to the first instant message client A 31 via the instant message server 221 , prompting that the second instant message client B 41 cannot make a timely response to the instant message.
- the main control module 2133 further estimates the time period during which the conference client B 31 to which the second instant message client B 41 corresponds is in a busy state, and adds the time period to the prompt message, informing the participant A of the conference.
- the busy state in the conference includes, but not limited to, a state of desktop-sharing, and active states such as attentive listening or speaking in conference, etc.
- a participant of the conference When a participant of the conference is in a busy state, it shows that the participant of the conference prefers not being interrupted, otherwise, the overall progress of the conference will be affected. In other words, when being in a busy state, the participant of the conference is inconvenient to make a timely response to the instant message sent by a third party.
- the main control module 2133 sends a prompt message to the sender of the instant message via the instant message server 221 , so as to prompt that the receiver of the instant message cannot make a timely response to the instant message, thereby improving the experiences of the user of the instant message.
- the main control module 2133 sends first prompt information to the conference client C 31 , prompting the participant C to modify the window pop-up setting of the instant message before desktop-sharing, so as to set the prompt box of the instant message not to pop up when new information is received;
- Still another embodiment of the message processing system in a network conference of the present invention is to temporarily prevent instant information from being received by the participant of the conference desktop-sharing by setting a delay sending strategy of the instant message server, buffer the instant information sent to the participant of the conference desktop-sharing, and resend the buffered instant message when the participant of the conference cancels desktop-sharing, thereby protecting the private information of the user without affecting progress of the conference, and improving the experiences of the user.
- the instant message server 221 when the instant message server 221 receives the instant message sent by the instant message client A 41 to the instant message client C 41 to which the conference client C 31 desktop-sharing corresponds, the instant message server 221 temporarily prevents the instant message from being sent to the instant message client C 41 according to the instant message receiving strategy set by the main control module 2133 , and buffers the instant message.
- the instant message server 221 further sends instant prompt information to the instant message client A 41 , prompting that the instant message client C 41 cannot make a timely response to the instant message sent by it due to being in a busy state in the conference.
- the main control module 2133 controls the instant message server 221 to send the buffered instant message to the instant message client C 41 . Furthermore, at this moment, prompt information of “message delivered” may also be sent to the instant message client A 41 , prompting that the participant C of the conference has received the instant message sent by it.
- the processing method and processing system for instant messages in a network conference of the embodiments of the present invention control message transfer between a conference application server and a conference client or between an instant message server and an instant message client according to the state of the conference client and the state of the instant message client, incorporate two communication manners of network conference and instant message, prompt the participant of the conference going to share desktop to disable the pop-up setting of an instant message, or temporarily prevent the instant message from being sent to the instant message client of the participant of the conference sharing desktop, thereby protecting the private information of the user.
- the conference application server will initiatively assist the user to make response to the instant message, prompting the progress of the conference to the sender, and improving the experiences of the user.
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US13/938,019 US9467404B2 (en) | 2011-11-25 | 2013-07-09 | Processing method and processing system for instant messages in network conference |
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CN201110381865.3A CN102413072B (zh) | 2011-11-25 | 2011-11-25 | 网络会议中的即时消息处理方法及处理系统 |
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TWI622885B (zh) * | 2013-10-31 | 2018-05-01 | Alibaba Group Services Ltd | Data exchange method and device |
KR102128144B1 (ko) | 2013-10-31 | 2020-06-30 | 알리바바 그룹 홀딩 리미티드 | 데이터 교환을 위한 방법 및 장치 |
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Also Published As
Publication number | Publication date |
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CN102413072B (zh) | 2015-07-29 |
CN102413072A (zh) | 2012-04-11 |
US9467404B2 (en) | 2016-10-11 |
EP2597851A1 (en) | 2013-05-29 |
ES2541024T3 (es) | 2015-07-15 |
US20130318183A1 (en) | 2013-11-28 |
EP2597851B1 (en) | 2015-04-15 |
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