TWM521229U - Electronic device for supporting distribution of house purchase service requirement - Google Patents

Description

Electronic device for support distribution of housing trading service demand

The present invention relates to an electronic device, and more particularly to an electronic device for supporting distribution of housing service demand.

The existing larger-scale housing agencies are provided with websites that provide trading information for multiple housing items. Users can browse the basic information of the items in the website, including the location of the items, by operating a computer or mobile device. , pattern, size of the building, year, photo inside the house, etc.

Generally, the user searches for a house object by inputting the name of the road or the name of the residential community to be searched on the website, for example, a section of Zhongxiao East Road. After receiving the name of the road or the name of the residential community, the website displays basic information about a number of items available for sale near the road or in the residential community. When users are interested in the housing items and want to further enjoy the house, they can leave a contact information through the website to wait for the contact and service of the business staff of the housing agency.

A housing agency usually has multiple service branches. After assigning the user's service needs to one of the service branches, if the service branch cannot be responsible for mentioning Services for the needs of this service are bound to be supported by other service branches.

Accordingly, it is an object of the present invention to provide an electronic device for support distribution of housing demand for service.

Therefore, the electronic device for supporting distribution of the demand for the home buying and selling service includes a communication unit, a memory unit and a processing unit.

The communication unit connects a client device and a plurality of branch-side devices respectively corresponding to a service branch via a communication network.

The memory unit stores a geographic coordinate of each service branch.

Receiving, by the communication unit, a fuzzy address from the client device, and transmitting, by the fuzzy address, a notification message related to the service requirement of the fuzzy address to a first branch end of the branch device And when the processing unit determines that a pair of notification messages are not received from the first branch device via the communication unit for a predetermined first time period and is used to reply to a reply message that can be responsible for processing the service request The processing unit transmits the notification message to a second branch-side device of the branch-side devices according to the geographic coordinates of the service branches, wherein the geographic coordinates of the service branch corresponding to the second branch-side device and the The distance of the geographic coordinates of the service branch corresponding to the first branch-end device is within a predetermined distance.

The effect of the new model is that it can effectively allocate service requirements to service branches suitable for support.

1‧‧‧Electronic devices for support distribution of housing sales and demand services

11‧‧‧ memory unit

12‧‧‧Communication unit

13‧‧‧Processing unit

2‧‧‧Client device

3‧‧‧ Target area

4‧‧‧ axis

5~6‧‧‧Target area

A~F‧‧‧ service branch

A1~F1‧‧‧ branch device

A2~B2‧‧‧ service geographic side

Other features and effects of the present invention will be apparent from the following description of the drawings, wherein: FIG. 1 is a block diagram illustrating the electronic device of the present invention for supporting distribution of housing service demand via a communication network. a plurality of branch-side devices, wherein each of the store-side devices corresponds to a different service branch; FIG. 2 is a schematic diagram showing that the service geographic range corresponding to each service store is a polygon on the geographic coordinate plane; FIG. 3 is a The schematic diagram shows that the first side and the second side of the "Zhongzheng Road section" are respectively included in the service geographic range corresponding to the service branch A and the service branch B; FIG. 4 is a schematic diagram illustrating a target corresponding to the "Zhongzheng Road section" The area; and FIG. 5 is a schematic diagram showing the situation in which the target geographical area corresponding to the "Zhongzheng Road section" and the service geographic range corresponding to each of the plurality of service branches overlap, and the target area corresponding to "Zhongxing Street" Only the service geographic range corresponding to the service branch D overlaps.

Referring to FIG. 1 to FIG. 3, an embodiment of the electronic device 1 for supporting allocation of a home buying and selling service demand is a server for using a client device 2 Receiving a fuzzy address, and allocating a service requirement related to the fuzzy address to one of the plurality of service branches, and assigning the service demand to the service branch when the service branch cannot be responsible for providing the service for the service demand Other service branches that can be supported. In the present embodiment, it is explained by six service branches A to F.

The client device 2 is, for example, a smart phone, a tablet computer, or a personal computer held by a user. Each service branch corresponds to a plurality of business personnel in which the business personnel are employed, and each business person holds a mobile device such as a smart phone. The fuzzy address is one of the road name and its segment, lane, value, and a residential community name; for example, "Zhongzheng Road Section" or "Xinyi Community".

The electronic device 1 for supporting distribution of housing service demand includes a memory unit 11, a communication unit 12, and a processing unit 13.

The memory unit 11 prestores a geographic coordinate of each service branch, a service geographic range corresponding to each service branch and information of a broadcast area, and information of a geographical range covered by each residential community. As shown in FIG. 2, each service geographic range is a polygon on a geographic coordinate plane and covers geographic coordinates of the corresponding service store, and each side of the polygon corresponds to a road and the road corresponds to at least one side of the polygon, such that The polygon is a geographical range that is divided according to the road profile; in particular, because the road is not necessarily completely straight, when the road is not completely straight, the road corresponds to two or more adjacent polygons The side. The geographic extent covered by each residential community is also represented by a polygon on the geographic coordinate plane.

For each side of each service geographic range, one side of the two sides of the road corresponding to the side is included in the geographic scope of the service, and the other side is not included in the geographic scope of the service. In addition, for each side of each service geographic range, the road corresponding to the side satisfies one of the road width greater than one threshold and the traffic flow is greater than another threshold, that is, the road corresponding to the side is one A large road or a main road to reduce the extra waiting time for branch staff to cross the main road for service. For example, as shown in FIG. 3, "Zhongzheng Road Section" corresponds to two adjacent sides B2 of the service geographic range corresponding to the two adjacent sides A2 of the service geographic area corresponding to the service branch A, and The first side of "Zhongzheng Road Section" is included in the service geographic area corresponding to the service branch A. The purchase and sale service of the house object on the first side is handled by the service branch A; and the second side is included in the service branch B. Among the service geographic areas, the purchase and sale service of the house object located on the second side is handled by the service branch B. Although the house object located on the first side is geographically close to the house object located on the second side, the geographical range of service of the service branch mentioned above may be divided so that the business personnel of the service branch A do not need to cross the "Zhongzheng Road". A section of (Da Road) to the second side of the service, also allows the service staff of the service branch B to cross the "Zhongzheng Road section" to the first side for service.

The broadcast area corresponding to each service branch includes another service geographic range adjacent to the service geographic range corresponding to the service branch, wherein if a part of the road section corresponds to one side of the service geographic range and corresponds to another service geographic range One Edge, the geographic extent of the service is adjacent to the geographical extent of the other service. For example, referring to FIG. 2, the broadcast area corresponding to the service branch A includes the service geographic range corresponding to the service branch B, the service geographic range corresponding to the service branch C, the service geographic range corresponding to the service branch D, and the service. The geographical scope of the service corresponding to the branch F; the broadcast area corresponding to the service branch B includes the geographical scope of the service corresponding to the service branch A, the geographical scope of the service corresponding to the service branch C, the geographical scope of the service corresponding to the service branch D, and the service The geographic scope of services corresponding to branch E and so on.

The memory unit 11 also pre-stores a duty information of each service branch, which records the contact information of the mobile devices held by the various business personnel working in the service branch and the mobile devices they hold.

The communication unit 12 connects the client device 2 and a plurality of branch-side devices A1 to F1 corresponding to the service branches A to F respectively via a communication network, wherein each branch-side device is a service person on duty of the corresponding service branch. The mobile device used.

When the processing unit 13 receives the fuzzy address from the client device 2 by the communication unit 12, the processing unit 13 generates a target region corresponding to the fuzzy address on the geographic coordinate plane according to the fuzzy address. When the fuzzy address is a road name and its segment, lane, and value, since it is impossible for the location of the house object to be located on the road of the section, lane, and road, but on both sides of the road, the target area An area obtained by centering the road on a geographic coordinate plane and extending outward a predetermined distance toward both sides of the road. Refer to Figure 4, and take "Zhongzheng Road Section" as an example. In the implementation, the memory unit 11 can pre-store a map database. When the fuzzy address is a "Zhongzheng Road section", the processing unit 13 first queries the location information of the "Zhongzheng Road section" according to the map database, and then Calculating, according to the geographical location information, an axis 4 separating the first side and the second side of the "Zhongzheng Road section" on the geographic coordinate plane, and then the axis 4 toward the first side and the second side outward The target area 3 is obtained by extending the predetermined distance.

And when the fuzzy address is a residential community name, the target area is a geographic area covered by the residential community on a geographic coordinate plane. For example, as shown in FIG. 2, if the fuzzy address is "belief community", the target area is an area surrounded by a polygon to which the corresponding "meaningful community" of the memory unit 11 belongs.

After generating the target area, the processing unit 13 determines that the target area overlaps with those service geographic ranges. When the processing unit 13 determines that the target area overlaps with each of the plurality of service geographic ranges, the processing unit 13 transmits a notification message related to the service requirement to all corresponding to the service geographic range. a first branch-side device in the store-side device to request support from a service branch corresponding to the first store-side device; preferably, the processing unit 13 can select a corresponding service geographic range from the branch devices and the The branch-end device having the largest overlapping area in the target area serves as the first branch-end device. When the processing unit 13 determines that the target area overlaps only one service geographic range, the branch-end device corresponding to the service geographic range is the first branch-end device.

The following is an example of "Zhongzheng Road", "Zhongxing Street" and "Xinyi Community". Referring to Figure 5, the target area 3 and service branch A, service branch B, and service branch are generated according to "Zhongzheng Road Section". C, and the service geographical area corresponding to the service branch D overlap, and compared with the service branch B~D, the service geographical range corresponding to the service branch A (the branch-side device A1) has the largest overlap with the target area 3. The processing unit 13 selects the branch-side device A1 corresponding to the service branch A as the first branch-side device, and transmits a notification message related to the service demand of the "Zhongzheng Road segment" to the communication unit 12 to The branch-side device A1, that is, the mobile device held by the on-duty business personnel of the service branch A. The target area 5 corresponding to "Zhongxing Street" overlaps only with the service geographic range corresponding to the service branch D. Therefore, in this case, the processing unit 13 directly selects the branch-side device D1 corresponding to the service branch D as the first Branch-side device. Similarly, the target area 6 corresponding to the "Xinyi Community" only overlaps with the service geographic range corresponding to the service branch E. Therefore, in this case, the processing unit 13 directly selects the branch-side device E1 corresponding to the service branch E as the The first branch-side device.

After the notification message is transmitted to the first branch device, the processing unit 13 receives a pair of notification messages from the first branch device by the communication unit 12 during a predetermined first time period and uses The replying unit may be responsible for processing the reply message of the service request, and the processing unit 13 does not further process; otherwise, the processing unit 13 according to the geographic coordinates of the service branch, the communication unit 12 Sending a notification message to a second branch-side device of the branch-side devices to request support from a service branch corresponding to the second branch-side device, wherein the geographic coordinates of the service branch corresponding to the second branch-side device The distance of the geographic coordinates of the service branch corresponding to the first branch-end device is within a predetermined distance. In practice, for each service branch, a value corresponding to the predetermined distance of the service branch may be preset such that the distance between the at least one other service branch and the service branch is not greater than the predetermined distance, and the predetermined distance and the service are The correspondence of the branches is pre-stored in the memory unit 11. According to the above example of "Zhongzheng Road Section", the branch-side device A1 corresponding to the service branch A is the first branch-side device. If the distance between the service branch B and the service branch A, and the distance between the service branch C and the service branch A are not greater than the predetermined distance of the corresponding service branch A, then for the service branch A, the service branch B The corresponding branch-side device B1 and the branch-side device C1 corresponding to the service branch store C are all the second store-side devices, and when the processing unit 13 determines that the service branch 12 has not been accessed from the service store A during the first time period When the corresponding branch device A1 receives a pair of notification messages and is used to reply to the reply message that can be responsible for processing the service request, the processing unit 13 can randomly select to transmit the notification message to the branch device B1 or the branch device. C1; Alternatively, the processing unit 13 may directly transmit the notification message to the branch-side device corresponding to one of the service branch B and the service branch C having the smallest distance from the service branch A, in this case, corresponding to the service branch B. Branch-side device B1.

After the processing unit 13 transmits the notification message to the second branch device, if a pair of notification messages are received from the second branch device via the communication unit 12 during a predetermined second time period, The replying unit may be responsible for processing the reply message of the service request, and the processing unit 13 does not further process; otherwise, the processing unit 13 transmits the notification message to the broadcast area corresponding to the second branch-side device by the communication unit 12 The branch-side device corresponding to each service geographic range to further request support from other service branches.

Thereafter, if the processing unit 13 determines that the broadcast area corresponding to the second branch-side device includes a plurality of service geographic ranges and uses the communication unit 12 from the service geographic range within a predetermined third time period When one of the corresponding store-side devices receives a pair of notification messages and is used to reply to a reply message that can be used to process the service request, the processing unit 13 transmits a confirmation message to the branches by the communication unit 12. And the confirmation message indicates that the service requirement related to the fuzzy address has been allocated to the service branch corresponding to the branch device transmitting the reply message; and when the processing unit 13 determines the second branch device When the corresponding broadcast area contains only one service geographic range, the processing unit 13 transmits only the notification message and does not transmit the confirmation message. And if the processing unit 13 does not receive the reply message during the third time period, the processing unit 13 does not perform further processing.

According to the above example of "Zhongzheng Road Section", the branch-side device B1 corresponding to the service branch B is the second branch-side device. After the processing unit 13 transmits the notification message to the branch-side device B1, if the reply message is not received during the second time period, the processing unit 13 transmits the notification message to the broadcast corresponding to the service branch B. The branch-side devices corresponding to each service geographic range in the area, that is, the branch-side device A1, the branch-side device C1, the branch-side device D1, and the branch-side device E1. And if the processing unit 13 receives the reply message from the branch device C1 first during the third time period, the processing unit 13 transmits the confirmation message to the branch device A1, the branch device C1, and the branch end. The device D1, and the branch-side device E1, wherein the confirmation message indicates that the service demand related to the fuzzy address has been allocated to the service branch C corresponding to the branch-side device C1.

In addition, it is worth mentioning that the memory unit 11 can also pre-store a house object database, such that when the processing unit 13 determines that the address input by the user via the client device 2 is a complete address instead of a fuzzy address, The processing unit 13 can query the mobile device contact information of the business personnel who develop the house object having the complete address according to the house object database, and directly transmit the service demand related to the complete address to the mobile device of the business person. In order to let the business person be responsible for providing the services related to the user.

In summary, the present invention is an electronic device for supporting the distribution of housing service demand, by pre-storing the service location corresponding to each service branch in the memory unit. And the broadcast area, and after receiving the fuzzy address, the processing unit transmits the notification message to the first branch device according to the fuzzy address to request support from the service branch corresponding to the first branch device And when it is determined that the reply message is not received from the first branch device during the first time period, further transmitting the notification message to the branch device according to the geographic coordinates of the service stores a second branch-side device requests support from a service branch corresponding to the second branch-side device, and when it is determined that the reply message is not received from the second branch-side device during the second time period, further The notification message is transmitted to the branch-side device corresponding to each service geographic range in the broadcast area corresponding to the second branch-side device to further request support from other service branches, so that the service demand can be effectively allocated to It is suitable for the service branch of the support, so it can achieve the purpose of this new type.

However, the above is only the embodiment of the present invention, and when it is not possible to limit the scope of the present invention, all the simple equivalent changes and modifications according to the scope of the patent application and the contents of the patent specification are still This new patent covers the scope.

1‧‧‧Electronic devices for support distribution of housing sales and demand services

11‧‧‧ memory unit

12‧‧‧Communication unit

13‧‧‧Processing unit

2‧‧‧Client device

A~F‧‧‧ service branch

A1~F1‧‧‧ branch device

Claims (10)

An electronic device for supporting distribution of demand for a home buying and selling service includes: a communication unit connecting a client device and a plurality of branch-side devices respectively corresponding to a service branch via a communication network; a memory unit, each service being stored a geographic coordinate of the branch; and a processing unit, wherein the communication unit receives a fuzzy address from the client device, and transmits a notification message related to the service request of the fuzzy address to the branch office according to the fuzzy address a first store-side device in the device, and when the processing unit determines that a pair of notification messages are not received from the first store-side device via the communication unit for a predetermined first time period, and is responsible for replying When processing the reply message of the service request, the processing unit transmits the notification message to a second branch device in the branch device according to the geographic coordinates of the service store, wherein the second store device corresponds to The geographical coordinates of the service branch and the geographic coordinates of the service branch corresponding to the first branch device are at Within a given distance. An electronic device for supporting allocation of a home buying and selling service demand according to claim 1, wherein the memory unit further stores information about a service geographic range and a broadcast area corresponding to each service branch, and the service geographic range covers a geographic coordinate of the corresponding service branch, the broadcast area including other service geographic ranges adjacent to the geographic extent of the service, and when the processing unit determines that the second is not from the second via the communication unit during a predetermined second time period The branch-side device receives a pair of notification messages and can be used to reply When processing the reply message of the service request, the processing unit transmits the notification message to the branch-side device corresponding to each service geographical range in the broadcast area corresponding to the second branch-side device by the communication unit. An electronic device for supporting allocation of a home buying and selling service demand according to claim 2, wherein each service geographic range is a polygon on a geographic coordinate plane, and each side of the polygon corresponds to a road and the road corresponds to a polygon At least one side, such that the polygon is a geographical range that is divided according to the road profile, and if a part of the road segment corresponds to one side of the service geographic range and corresponds to one side of the geographic range of the other service, the geographical range of the service and the other A service geographical area is adjacent. An electronic device for supporting allocation of a home buying and selling service demand according to claim 3, wherein the processing unit determines that the broadcast area corresponding to the second branch-side device includes a plurality of service geographic ranges and is at a predetermined During the third time period, when the communication unit receives a pair of notification messages from one of all the branch-side devices corresponding to the geographic scope of the service and is used to reply to the reply message that can be responsible for processing the service demand, the process The unit transmits a confirmation message to the branch-side devices by the communication unit, wherein the confirmation message indicates that the service demand related to the fuzzy address has been allocated to the service branch corresponding to the branch-side device transmitting the reply message. An electronic device for supporting allocation of a home buying and selling service demand according to claim 4, wherein when the processing unit determines that the broadcast area corresponding to the second branch-side device includes only one service geographic range, the processing unit only The notification message is transmitted and the confirmation message is not transmitted. An electronic device for supporting allocation of a home buying and selling service demand according to claim 3, wherein for each side of each service geographic range, one side of both sides of the road corresponding to the side is included in the service geographic range Medium, and the other side is not included in the geographic scope of the service. An electronic device for supporting allocation of a home buying and selling service demand according to claim 6, wherein for each side of each service geographic range, the road corresponding to the side meets the road width greater than one threshold and the traffic flow is greater than another One of the threshold values. An electronic device for supporting allocation of a home buying and selling service demand according to claim 2, wherein the processing unit generates a target area corresponding to the fuzzy address on the geographic coordinate plane according to the fuzzy address, and when the processing unit determines When the target area overlaps with multiple service geographic ranges, the processing unit selects one of the all branch-end devices corresponding to the service geographic range as the first branch-end device, and when the processing unit determines that the target area only When there is an overlap with a service geographic range, the branch-end device corresponding to the geographical scope of the service is the first branch-end device. An electronic device for supporting allocation of a home buying and selling service demand according to claim 8, wherein the fuzzy address is one of a road name and a segment, a lane, a value, and a residential community name, and the blurring When the address is the name of the road and its segment, lane, and value, the target area is an area obtained on the geographic coordinate plane centering on the road and extending outward by a predetermined distance toward both sides of the road, and the blurring is performed when the address is When the address is the name of the residential community, the target area is covered by the residential community on the geographic coordinate plane The geographic extent, and the geographic extent is also a polygon coexisting in the memory unit. The electronic device for supporting allocation of the house buying and selling service demand according to claim 1, when the processing unit determines that the plurality of second branch-end devices meet the geographic coordinates of the corresponding service branch and the first branch-end device When the distance of the geographic coordinates of the corresponding service branch is within the predetermined distance, the processing unit transmits the notification message to the geographic coordinates of the corresponding service branch in the second branch-side device corresponding to the first branch-side device The second branch-end device with the smallest distance from the geographic coordinates of the service branch.