TWM506327U - Automatic number calling system - Google Patents

Description

Automatic calling system

This author is about an automatic call number system, especially an automatic call number system that can notify the waiter by instant message and display kanban, and tell the waiter to wait for the time to end or end soon, and can process the corresponding service event. .

According to the modern people's life, the pace is fast, and the work is efficient. I hope that I can master the time. However, in daily life, it is not difficult to find that many places will have exaggerated crowds in the queue. For example, when you go to the hospital for waiting for a queue, you have to queue up for business, go to the post office to send mail to the post office, and even queue up for shopping. In particular, some popular stores are often long queues. However, waiting in line at the scene has wasted a lot of precious time for modern people, and everyone often waits in line for more time than actually receiving services; in order to avoid this, many banks, hospitals, etc. provide automatic pick-up machines. After the guests first obtain the number list, the bank counter will call the number in order according to the order and serve the customer. Although this method allows the customer not to queue, the customer will not leave because of the missed number. Line up again.

The purpose of this creation is to provide an automatic call number system that processes the corresponding service event by notifying the waiter with an instant message, telling the waiter to wait for the time to end or ending soon.

The second purpose of the present invention is to provide an automatic call number system that can process a corresponding service event by displaying a kanban to notify the waiter, telling the waiter to wait for the time to end or ending soon.

Another object of the present invention is to provide an automatic calling system that quickly completes contact information transmission and number card acquisition by using a proximity card.

The automatic calling system capable of achieving the above-mentioned new purpose includes a data host having a preset user data, and a calling machine electrically connected to the data host; the calling machine includes: a sensing and a preset sensing The card generates a card reading module of the queuing serial number, and the card reading module simultaneously obtains a user information from the inductive card; and electrically connects with the card reading module and receives the queuing serial number and the user information. a microprocessor, the microprocessor obtains a contact information in the user data of the data host according to the user information; and is electrically connected to the microprocessor and receives the queue number and the contact information a notification module, the notification module generates a notification message when the queue number is close; a wireless transmission module electrically connected to the notification module and receiving the contact information and the notification message, the wireless transmission module is based on The contact information transmits the notification message to a preset portable electronic device; thereby, when the waiting person waits in line for the required service, the sensing card is used for the calling machine The card module senses, and obtains the queue number in the induction. Then, when the waiter waits for the queue number to count, it can engage in other agency items. When the card reader module senses the card, the card reader module simultaneously acquires A user information is transmitted to the microprocessor, and the microprocessor compares the user information with the user data in the data host, and obtains a contact information according to the corresponding waiter, when the queue number is close When the notification module generates the notification message and transmits the contact information to the wireless transmission module, the wireless transmission module transmits the notification message to the corresponding waiter according to the contact information, and the waiter only needs to wait After receiving the notification message, the portable electronic device processes the corresponding service event, and can perform other things while waiting.

In a preferred embodiment of the present invention, wherein the card reader module is a contact card reader, the proximity card is a chip card or a magnetic stripe card.

In a preferred embodiment of the present invention, wherein the card reader module is a contactless card reader, the proximity card is an RFID proximity card or an NFC proximity card.

In a preferred embodiment of the present invention, wherein the card reading module is a bar code machine, the surface of the card is provided with a two-dimensional bar code or a QR code.

In a preferred embodiment of the present invention, the microprocessor obtains the contact information in the user profile according to the user information, and the contact information may be a phone number, an E-mail, or an account of an instant messaging software.

In a preferred embodiment of the present invention, the wireless transmission module transmits the notification message to the portable electronic device, which may be WIFI, 3G, 4G or Bluetooth.

In a preferred embodiment of the present invention, the wireless transmission module transmits the type of the notification, which may be a short message, an E-mail, or an instant messaging software.

In a preferred embodiment of the present invention, an electronic kanban is further included, which is electrically connected to the notification module, and receives and displays the notification message when the queue number is close.

Referring to FIG. 1, the automatic calling system 1 provided by the present invention mainly includes a data host 2 and a calling machine 3, and the data host 2 presets a user data 21, which is electrically connected to the calling machine 3. The caller 3 includes: a caller 3, electrically connected to the data host 1, and comprising: a card reader module 31, the card reader module 31 senses a preset proximity card 4 to generate a The serial number is queued, and a user information is obtained by the proximity card 4. It should be noted that the card reading module 31 can be roughly classified into a contact card reader and a contactless card reader depending on the form or location of use. When the card reading module 31 is a contact card reader, the card 4 is a chip card or a magnetic stripe card, or when the card reading module 31 is a contactless card reader, the sensor The card 4 is an RFID proximity card or an NFC proximity card, and the card reader module 31 is a barcode machine, and the surface of the proximity card 4 is provided with a two-dimensional barcode or QR code; a microprocessor 32, and the card reader module The group 31 is electrically connected, and receives the queue number and the user information, and takes the user information 21 according to the user information. A contact information can be obtained, and the contact information can be a phone number, an E-mail or an instant messaging software account; a notification module 33 is electrically connected to the microprocessor 32, and receives the queue number and the contact information. And generating a notification message when the queue number is close; a wireless transmission module 34 is electrically connected to the notification module 33, and receives the contact information and the notification message, and the notification message is received according to the contact information. The wireless transmission module 34 can transmit wireless information such as WIFI, 3G, 4G or Bluetooth through SMS, E-mail, or instant messaging software. Type, the notification message is transmitted to the portable electronic device 5; thereby, the waiter waits in line to wait for the required service, such as bank service, hospital registration/checkout/receipt, going to the public office, etc. First, the proximity card 4 is used to sense the card reading module 31 of the calling machine 1, and the queuing number is obtained after sensing, and then, when the waiting person waits for the queuing serial number to count, the other agent can be engaged; During the waiting process of the waiting device, when the card reading module 31 senses the card 4, the user information is obtained by the card 4, and the bank obtains the bank account number, and the hospital obtains the medical record number or the ID number. The public agency obtains the ID number. At the same time, the proximity card 4 has different types depending on the location. For example, the hospital uses the health insurance card, the bank is the financial card, and the public agency can be the natural person certificate. Or the ID card, etc.; the card reading module 31 obtains the user information and transmits it to the microprocessor 32, and the microprocessor 32 is connected to the data host 1 to associate the user information with the data host 1 The user data 21 is compared, and the contact information is obtained according to the corresponding waiter, for example, a phone number, an E-mail or an account of an instant messaging software, etc.; when the queue number is close, the notification module 33 generating the notification message, and the wireless transmission module 34 simultaneously receives the contact information and the notification message, and selects a corresponding data transmission manner according to the contact information, and transmits the notification message To the corresponding waiter, the waiting person who is still waiting can receive the notification message from the portable electronic device 5, and then know that the waiting service is about to turn to himself, and can go to process the corresponding service event, so In addition to waiting for other services in the process of waiting, the waiter can also avoid the trouble that the traditional paper number plate is lost and needs to be re-queued.

Referring to FIG. 2, the difference between the embodiment and the foregoing embodiment is that the automatic calling system 1 further includes an electronic signboard 6 electrically connected to the notification module 33. When the serial number is close, the notification module 33 transmits the notification message to the electronic billboard 6. The electronic billboard 6 displays the waiter whose current queue number is close, and achieves the purpose of multiple reminders.

The detailed description above is a detailed description of one of the possible embodiments of the present invention, but the embodiment is not intended to limit the scope of the patents, and the equivalent implementations or modifications, such as variations, etc., without departing from the spirit of the art. Equivalent embodiments are to be included in the scope of the patent.

1‧‧‧Automatic Calling System
2‧‧‧ data host
21‧‧‧ User Information
3‧‧‧calling machine
31‧‧‧Reading module
32‧‧‧Microprocessor
33‧‧‧Notification module
34‧‧‧Wireless Transmission Module
4‧‧‧Induction card
5‧‧‧Portable electronic devices
6‧‧‧Electronic board

FIG. 1 is a block diagram 1 of a preferred embodiment of the present invention. FIG. 2 is a block diagram 2 of the preferred embodiment of the present invention.

1‧‧‧Automatic Calling System

2‧‧‧ data host

21‧‧‧ User Information

3‧‧‧calling machine

31‧‧‧Reading module

32‧‧‧Microprocessor

33‧‧‧Notification module

34‧‧‧Wireless Transmission Module

4‧‧‧Induction card

5‧‧‧Portable electronic devices

Claims (8)

An automatic calling system includes: a data host, which has a user data preset; a calling machine electrically connected to the data host, comprising: a card reading module, the card reading module sensing a pre- The proximity card generates a queue number, and the user card obtains a user information; a microprocessor is electrically connected to the card reader module, and receives the queue number and the user information, and according to the use The information obtains a contact information in the user data; a notification module is electrically connected to the microprocessor, receives the queue number and the contact information, and generates a notification message when the queue number is close A wireless transmission module is electrically connected to the notification module, and receives the contact information and the notification message, and transmits the notification message to a preset portable electronic device according to the contact information. The automatic calling system of claim 1 , further comprising an electronic signboard electrically connected to the notification module and receiving and displaying the notification message when the queuing number is near. The automatic calling system according to claim 1 , wherein the card reading module is a contact card reader, and the card is a chip card or a magnetic stripe card. For example, in the automatic calling system described in claim 1 , wherein the card reading module is a contactless card reader, the card is an RFID card or an NFC card. For example, in the automatic calling system described in claim 1 , wherein the card reading module is a bar code machine, the surface of the card is provided with a two-dimensional bar code or a QR code. The automatic calling system of claim 1 , wherein the microprocessor obtains the contact information in the user data according to the user information, and the contact information may be a phone number, E-mail or instant messaging. Software account. The automatic call number system of claim 1 , wherein the wireless transmission module transmits the notification message to the portable electronic device, which may be WIFI, 3G, 4G or Bluetooth. For example, the automatic call number system described in claim 1 wherein the wireless transmission module transmits the type of the notification message may be a short message, an E-mail, or an instant messaging software.