TWM506327U - Automatic number calling system - Google Patents
Automatic number calling system Download PDFInfo
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- TWM506327U TWM506327U TW104205808U TW104205808U TWM506327U TW M506327 U TWM506327 U TW M506327U TW 104205808 U TW104205808 U TW 104205808U TW 104205808 U TW104205808 U TW 104205808U TW M506327 U TWM506327 U TW M506327U
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Description
本創作係關於一種自動叫號系統,特別是指一種以即時訊息與顯示看板同步通知等待者,告知等待者等待的時間以結束或即將結束,而可進行處理對應的服務事件之自動叫號系統。This author is about an automatic call number system, especially an automatic call number system that can notify the waiter by instant message and display kanban, and tell the waiter to wait for the time to end or end soon, and can process the corresponding service event. .
按,由於現代人生活步調快速,做事講求效率,希望對於時間能有高度掌握。然而在日常生活不難發現到許多地方都會出現誇張的人潮在排隊。例如:到醫院掛號候診要排隊,上銀行辦理業務也要排隊、到郵局寄送信件要排隊、更甚至逛街購物也要排隊,尤其是一些熱門的名店更經常是大排長龍。但是現場排隊等候卻浪費了現代人不少寶貴時間,而且大家在排隊等候的時間往往遠超過實際接受服務的時間;為了避免這種情形發生,許多銀行、醫院等便提供了自動取號機,讓客人們先取得號碼單後,由銀行櫃檯依照號次依序叫號並且服務該持單客戶,雖然此方式讓客戶不必再排隊,但是客戶還是會因為錯過號次而不敢暫時離開,以免再次排隊。According to the modern people's life, the pace is fast, and the work is efficient. I hope that I can master the time. However, in daily life, it is not difficult to find that many places will have exaggerated crowds in the queue. For example, when you go to the hospital for waiting for a queue, you have to queue up for business, go to the post office to send mail to the post office, and even queue up for shopping. In particular, some popular stores are often long queues. However, waiting in line at the scene has wasted a lot of precious time for modern people, and everyone often waits in line for more time than actually receiving services; in order to avoid this, many banks, hospitals, etc. provide automatic pick-up machines. After the guests first obtain the number list, the bank counter will call the number in order according to the order and serve the customer. Although this method allows the customer not to queue, the customer will not leave because of the missed number. Line up again.
本創作之目的,即在於提供一種以即時訊息通知等待者,告知等待者等待的時間以結束或即將結束,而可進行處理對應的服務事件之自動叫號系統。The purpose of this creation is to provide an automatic call number system that processes the corresponding service event by notifying the waiter with an instant message, telling the waiter to wait for the time to end or ending soon.
本創作之次一目的,係在於提供一種以顯示看板通知等待者,告知等待者等待的時間以結束或即將結束,而可進行處理對應的服務事件之自動叫號系統。The second purpose of the present invention is to provide an automatic call number system that can process a corresponding service event by displaying a kanban to notify the waiter, telling the waiter to wait for the time to end or ending soon.
本創作之另一目的,係在於提供一種以感應卡快速地完成聯絡資訊傳送與號碼牌取得之自動叫號系統。Another object of the present invention is to provide an automatic calling system that quickly completes contact information transmission and number card acquisition by using a proximity card.
可達成上述新型目的之自動叫號系統,包括有一預設有一使用者資料之資料主機,以及一與該資料主機電性連接之叫號機;該叫號機包括: 一感應一預設之感應卡產生一排隊序號之讀卡模組,該讀卡模組同時由該感應卡取得一使用者資訊; 一與該與該讀卡模組電性連接並接收該排隊序號與該使用者資訊之微處理器,該微處理器依據該使用者資訊,而於該資料主機之該使用者資料中取得一聯絡資訊; 一為與該微處理器電性連接並接收該排隊序號與該聯絡資訊之通報模組,該通報模組於該排隊序號計數將近時產生一通報訊息; 一與該通報模組電性連接並接收該聯絡資訊與該通報訊息之無線傳輸模組,該無線傳輸模組依據該聯絡資訊將該通報訊息傳輸至一預設之可攜式電子裝置; 藉此,等待者於排隊等待所需要的服務時,以該感應卡供該叫號機之該讀卡模組感應,於感應取得該排隊序號,接著,於等待者在等待排隊序號計數時,可從事其他的代辦事項,於該讀卡模組感應該感應卡時,該讀卡模組同時取得一使用者資訊傳輸至該微處理器,則微處理器將該使用者資訊與由資料主機中之該使用者資料比對,而依據對應的等待者取得一聯絡資訊,當該排隊序號計數將近時,該通報模組產生該通報訊息而一並將該聯絡資訊傳輸至該無線傳輸模組,無線傳輸模組依據該聯絡資訊將該通報訊息傳輸至對應的等待者,則等待者僅需待可攜式電子裝置接收到通報訊息後,在進行處理對應的服務事件,在等待的過程中將可從事其他的事情。The automatic calling system capable of achieving the above-mentioned new purpose includes a data host having a preset user data, and a calling machine electrically connected to the data host; the calling machine includes: a sensing and a preset sensing The card generates a card reading module of the queuing serial number, and the card reading module simultaneously obtains a user information from the inductive card; and electrically connects with the card reading module and receives the queuing serial number and the user information. a microprocessor, the microprocessor obtains a contact information in the user data of the data host according to the user information; and is electrically connected to the microprocessor and receives the queue number and the contact information a notification module, the notification module generates a notification message when the queue number is close; a wireless transmission module electrically connected to the notification module and receiving the contact information and the notification message, the wireless transmission module is based on The contact information transmits the notification message to a preset portable electronic device; thereby, when the waiting person waits in line for the required service, the sensing card is used for the calling machine The card module senses, and obtains the queue number in the induction. Then, when the waiter waits for the queue number to count, it can engage in other agency items. When the card reader module senses the card, the card reader module simultaneously acquires A user information is transmitted to the microprocessor, and the microprocessor compares the user information with the user data in the data host, and obtains a contact information according to the corresponding waiter, when the queue number is close When the notification module generates the notification message and transmits the contact information to the wireless transmission module, the wireless transmission module transmits the notification message to the corresponding waiter according to the contact information, and the waiter only needs to wait After receiving the notification message, the portable electronic device processes the corresponding service event, and can perform other things while waiting.
在本創作一較佳實施例中,其中該讀卡模組為接觸式讀卡機,則該感應卡為晶片卡或磁條卡。In a preferred embodiment of the present invention, wherein the card reader module is a contact card reader, the proximity card is a chip card or a magnetic stripe card.
在本創作一較佳實施例中,其中該讀卡模組為非接觸式讀卡機,則該感應卡為RFID感應卡或NFC感應卡。In a preferred embodiment of the present invention, wherein the card reader module is a contactless card reader, the proximity card is an RFID proximity card or an NFC proximity card.
在本創作一較佳實施例中,其中該讀卡模組為條碼機,則該感應卡表面設有二維條碼或QR碼。In a preferred embodiment of the present invention, wherein the card reading module is a bar code machine, the surface of the card is provided with a two-dimensional bar code or a QR code.
在本創作一較佳實施例中,其中該微處理器依據該使用者資訊於該使用者資料中取得該聯絡資訊,該聯絡資訊可為電話號碼、E-MAIL或即時通訊軟體之帳號。In a preferred embodiment of the present invention, the microprocessor obtains the contact information in the user profile according to the user information, and the contact information may be a phone number, an E-mail, or an account of an instant messaging software.
在本創作一較佳實施例中,其中該無線傳輸模組將該通報訊息傳輸至該可攜式電子裝置,而可為WIFI、3G、4G或藍芽。In a preferred embodiment of the present invention, the wireless transmission module transmits the notification message to the portable electronic device, which may be WIFI, 3G, 4G or Bluetooth.
在本創作一較佳實施例中,其中該無線傳輸模組傳輸該通報訊之種類,可為簡訊、E-MAIL、或即時通訊軟體。In a preferred embodiment of the present invention, the wireless transmission module transmits the type of the notification, which may be a short message, an E-mail, or an instant messaging software.
在本創作一較佳實施例中,更包括一電子看板,其與該通報模組電性連接,並於該排隊序號計數將近時接收且顯示該通報訊息。In a preferred embodiment of the present invention, an electronic kanban is further included, which is electrically connected to the notification module, and receives and displays the notification message when the queue number is close.
請參閱圖1,本創作所提供之自動叫號系統1,主要包括有一資料主機2與一叫號機3,該資料主機2預設有一使用者資料21,其與該叫號機3電性連接,該叫號機3包括: 一叫號機3,與該資料主機1電性連接,其包括: 一讀卡模組31,該讀卡模組31感應一預設之感應卡4產生一排隊序號,並由該感應卡4取得一使用者資訊,應注意的是,該讀卡模組31依據使用形態或地點的不同,而可大致區分為接觸式讀卡機、非接觸式讀卡機或條碼機,當該讀卡模組31為接觸式讀卡機,則該感應卡4為晶片卡或磁條卡,或當讀卡模組31為非接觸式讀卡機,則該感應卡4為RFID感應卡或NFC感應卡,再或著該讀卡模組31為條碼機,則該感應卡4表面設有二維條碼或QR碼; 一微處理器32,與該讀卡模組31電性連接,其接收該排隊序號與該使用者資訊,而依據該使用者資訊於該使用者資料21中取得一聯絡資訊,而該聯絡資訊可為電話號碼、E-MAIL或即時通訊軟體之帳號; 一通報模組33,為與該微處理器32電性連接,其接收該排隊序號與該聯絡資訊,並於該排隊序號計數將近時產生一通報訊息; 一無線傳輸模組34,與該通報模組33電性連接,其接收該聯絡資訊與該通報訊息,而依據該聯絡資訊將該通報訊息傳輸至一預設之可攜式電子裝置5,而該無線傳輸模組34可藉由WIFI、3G、4G或藍芽等無線傳輸方式,並透過簡訊、E-MAIL、或即時通訊軟體等訊息種類,將該通報訊息傳輸至該可攜式電子裝置5; 藉此,等待者於排隊等待所需要的服務,例如銀行辦事、醫院掛號/結帳/領藥、前往公家機關處裡事情等,首先以該感應卡4供該叫號機1之該讀卡模組31感應,而於感應後取得該排隊序號,接著,於等待者在等待排隊序號計數時,可從事其他的代辦事項;而在等待者等待的過程中,該讀卡模組31感應該感應卡4時,同時由該感應卡4取得該使用者資訊,利如銀行則取得銀行帳號、醫院則取得病歷號碼或身份證字號、而公家機關則是取得身份證字號, 同時,該感應卡4也依據地點的不同,而有不同的型態,例如醫院則是使用健保卡、銀行則是金融卡、公家機關則可以是自然人憑證或身份證等; 該讀卡模組31取得該使用者資訊後傳輸至該微處理器32,該微處理器32連線到該資料主機1,將該使用者資訊與由該資料主機1中之該使用者資料21進行比對,而依據對應的等待者取得該聯絡資訊,例如為電話號碼、E-MAIL或即時通訊軟體之帳號等等; 當該排隊序號計數將近時,該通報模組33產生該通報訊息,而該無線傳輸模組34同時接收該聯絡資訊與該通報訊息,並依據該聯絡資料選擇對應的資料傳輸方式,將該通報訊息傳輸至對應的等待者,則仍在等待的等待者便可由該可攜式電子裝置5接收到該通報訊息後,得知等待的服務即將輪到自己,而可前往進行處理對應的服務事件,因此,等待者除了在等待的過程中可從事其他的服務事情之外,也可避免傳統紙類的號碼牌遺失而需要重新排隊的困擾。Referring to FIG. 1, the automatic calling system 1 provided by the present invention mainly includes a data host 2 and a calling machine 3, and the data host 2 presets a user data 21, which is electrically connected to the calling machine 3. The caller 3 includes: a caller 3, electrically connected to the data host 1, and comprising: a card reader module 31, the card reader module 31 senses a preset proximity card 4 to generate a The serial number is queued, and a user information is obtained by the proximity card 4. It should be noted that the card reading module 31 can be roughly classified into a contact card reader and a contactless card reader depending on the form or location of use. When the card reading module 31 is a contact card reader, the card 4 is a chip card or a magnetic stripe card, or when the card reading module 31 is a contactless card reader, the sensor The card 4 is an RFID proximity card or an NFC proximity card, and the card reader module 31 is a barcode machine, and the surface of the proximity card 4 is provided with a two-dimensional barcode or QR code; a microprocessor 32, and the card reader module The group 31 is electrically connected, and receives the queue number and the user information, and takes the user information 21 according to the user information. A contact information can be obtained, and the contact information can be a phone number, an E-mail or an instant messaging software account; a notification module 33 is electrically connected to the microprocessor 32, and receives the queue number and the contact information. And generating a notification message when the queue number is close; a wireless transmission module 34 is electrically connected to the notification module 33, and receives the contact information and the notification message, and the notification message is received according to the contact information. The wireless transmission module 34 can transmit wireless information such as WIFI, 3G, 4G or Bluetooth through SMS, E-mail, or instant messaging software. Type, the notification message is transmitted to the portable electronic device 5; thereby, the waiter waits in line to wait for the required service, such as bank service, hospital registration/checkout/receipt, going to the public office, etc. First, the proximity card 4 is used to sense the card reading module 31 of the calling machine 1, and the queuing number is obtained after sensing, and then, when the waiting person waits for the queuing serial number to count, the other agent can be engaged; During the waiting process of the waiting device, when the card reading module 31 senses the card 4, the user information is obtained by the card 4, and the bank obtains the bank account number, and the hospital obtains the medical record number or the ID number. The public agency obtains the ID number. At the same time, the proximity card 4 has different types depending on the location. For example, the hospital uses the health insurance card, the bank is the financial card, and the public agency can be the natural person certificate. Or the ID card, etc.; the card reading module 31 obtains the user information and transmits it to the microprocessor 32, and the microprocessor 32 is connected to the data host 1 to associate the user information with the data host 1 The user data 21 is compared, and the contact information is obtained according to the corresponding waiter, for example, a phone number, an E-mail or an account of an instant messaging software, etc.; when the queue number is close, the notification module 33 generating the notification message, and the wireless transmission module 34 simultaneously receives the contact information and the notification message, and selects a corresponding data transmission manner according to the contact information, and transmits the notification message To the corresponding waiter, the waiting person who is still waiting can receive the notification message from the portable electronic device 5, and then know that the waiting service is about to turn to himself, and can go to process the corresponding service event, so In addition to waiting for other services in the process of waiting, the waiter can also avoid the trouble that the traditional paper number plate is lost and needs to be re-queued.
請參閱圖2,本實施例相較於前述實施例之不同點在於,該自動叫號系統1更包括一電子看板6,該電子看板6與該通報模組33電性連接,則當該排隊序號計數將近時,該通報模組33將該通報訊息傳輸至該電子看板6,該電子看板6便顯示目前排隊序號計數將近的等待者,達到多重提醒的目的。Referring to FIG. 2, the difference between the embodiment and the foregoing embodiment is that the automatic calling system 1 further includes an electronic signboard 6 electrically connected to the notification module 33. When the serial number is close, the notification module 33 transmits the notification message to the electronic billboard 6. The electronic billboard 6 displays the waiter whose current queue number is close, and achieves the purpose of multiple reminders.
上列詳細說明係針對本創作之一可行實施例之具體說明,惟該實施例並非用以限制本創作之專利範圍,凡未脫離本創作技藝精神所為之等效實施或變更,例如:等變化之等效性實施例,均應包含於本案之專利範圍中。The detailed description above is a detailed description of one of the possible embodiments of the present invention, but the embodiment is not intended to limit the scope of the patents, and the equivalent implementations or modifications, such as variations, etc., without departing from the spirit of the art. Equivalent embodiments are to be included in the scope of the patent.
1‧‧‧自動叫號系統
2‧‧‧資料主機
21‧‧‧使用者資料
3‧‧‧叫號機
31‧‧‧讀卡模組
32‧‧‧微處理器
33‧‧‧通報模組
34‧‧‧無線傳輸模組
4‧‧‧感應卡
5‧‧‧可攜式電子裝置
6‧‧‧電子看板1‧‧‧Automatic Calling System
2‧‧‧ data host
21‧‧‧ User Information
3‧‧‧calling machine
31‧‧‧Reading module
32‧‧‧Microprocessor
33‧‧‧Notification module
34‧‧‧Wireless Transmission Module
4‧‧‧Induction card
5‧‧‧Portable electronic devices
6‧‧‧Electronic board
圖1 為本創作較佳實施例之方塊圖一。 圖2 為本創作較佳實施例之方塊圖二。FIG. 1 is a block diagram 1 of a preferred embodiment of the present invention. FIG. 2 is a block diagram 2 of the preferred embodiment of the present invention.
1‧‧‧自動叫號系統 1‧‧‧Automatic Calling System
2‧‧‧資料主機 2‧‧‧ data host
21‧‧‧使用者資料 21‧‧‧ User Information
3‧‧‧叫號機 3‧‧‧calling machine
31‧‧‧讀卡模組 31‧‧‧Reading module
32‧‧‧微處理器 32‧‧‧Microprocessor
33‧‧‧通報模組 33‧‧‧Notification module
34‧‧‧無線傳輸模組 34‧‧‧Wireless Transmission Module
4‧‧‧感應卡 4‧‧‧Induction card
5‧‧‧可攜式電子裝置 5‧‧‧Portable electronic devices
Claims (8)
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN107516368A (en) * | 2017-09-29 | 2017-12-26 | 上海钦轩网络科技有限公司 | A kind of Calling Number of Waiting Patient method and device |
TWI719002B (en) * | 2015-11-05 | 2021-02-21 | 長彥國際有限公司 | Dynamic processing method and processing system of qualification code |
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2015
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
TWI719002B (en) * | 2015-11-05 | 2021-02-21 | 長彥國際有限公司 | Dynamic processing method and processing system of qualification code |
CN107516368A (en) * | 2017-09-29 | 2017-12-26 | 上海钦轩网络科技有限公司 | A kind of Calling Number of Waiting Patient method and device |
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