KR101779859B1 - Method and system for informing a lost article and reservation using a portable equipment of local area network - Google Patents

Method and system for informing a lost article and reservation using a portable equipment of local area network Download PDF

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KR101779859B1
KR101779859B1 KR1020160029779A KR20160029779A KR101779859B1 KR 101779859 B1 KR101779859 B1 KR 101779859B1 KR 1020160029779 A KR1020160029779 A KR 1020160029779A KR 20160029779 A KR20160029779 A KR 20160029779A KR 101779859 B1 KR101779859 B1 KR 101779859B1
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reservation
time
order
order management
portable device
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김병수
고경남
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주식회사 신흥정밀
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    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/18—Status alarms
    • G08B21/24—Reminder alarms, e.g. anti-loss alarms
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0267—Wireless devices
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00—Burglar, theft or intruder alarms
    • G08B13/02—Mechanical actuation
    • G08B13/14—Mechanical actuation by lifting or attempted removal of hand-portable articles
    • G08B13/1427—Mechanical actuation by lifting or attempted removal of hand-portable articles with transmitter-receiver for distance detection
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B3/00—Audible signalling systems; Audible personal calling systems
    • G08B3/10—Audible signalling systems; Audible personal calling systems using electric transmission; using electromagnetic transmission
    • G08B3/1008—Personal calling arrangements or devices, i.e. paging systems

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Abstract

Disclosed is a system and method for making a reservation or pre-order through a portable device without waiting in line in a public place, and also to notify the occurrence of lost items.
The disclosed reservation missing notification service system executes the reservation application by a short distance communication when a portable device having a reservation application is within a predetermined distance, inputs user and reservation information from the portable device, A waiting reservation device for receiving an expected waiting time from the order management device and transmitting the received order to the portable device, and for receiving the order and delivering the order to the order management device; And calculating and providing an expected waiting time according to the average usage time and the number of waiting persons of the customers on the day based on the received user and the reservation information and managing the order and execution of the menu corresponding to the pre- And an order management device for checking whether the portable device exists within a predetermined distance by confirming the location and the user information when the lost property is generated and transmitting the lost property notification message to the portable device when it is present.
According to the present invention, the waiting time can be shortened so that it can be utilized quickly, and lost articles can be easily found.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system and method for notifying a reservation loss using a short-

The present invention relates to a system and method for reserving and notifying information using a local communication of a portable device, and more particularly, to a system and a method for notifying a user of a reservation using a local communication when a user arrives at a restaurant, a public institution, And more particularly, to a system and method for a reservation loss notification service using a short range communication using a portable device, which enables a waiting time and a pre-order function to be provided through a device, thereby reducing waiting time and informing a user when a lost property occurs.

In general, a famous restaurant is always crowded with many people waiting at the entrance for waiting customers to wait for their turn, waiting for their name on the waiting list and calling.

Waiting guests should be waiting in front of the restaurant without knowing when to eat, and many other guests will not be able to receive proper services, such as ordered food coming out late.

Also, customers who wait for long waiting time will feel tired of using the famous restaurants and will not be willing to revisit. To solve this problem, service technology is required to inform the customer of the expected waiting time or to provide quick meal time.

On the other hand, when a user loses a product that he or she has carried after having used a restaurant or a store, if the user quickly recognizes the item, it can be found immediately. However, if the user moves away from the place, it becomes difficult to find the lost item.

In addition, when someone acquires the lost property, it can be delivered to the owner or taken by the person who has acquired it. In the case of a store owner, the acquired lost property can be delivered to the customer through broadcasting or directly by searching for the customer, but the loss may also occur in the process.

Korean Registered Patent No. 0473881 (registered on Feb. 19, 2005)

It is an object of the present invention to solve the above-mentioned problems and provide an apparatus and a method for providing an expected waiting time and a pre-order function through a portable device of a user using a short distance communication without waiting for a long time when a user arrives at a restaurant, a public institution, The present invention provides a system and method for reserving and notifying a reservation using a local communication of a portable device, which can reduce a waiting time and inform a user when a lost property occurs.

According to another aspect of the present invention, there is provided a reservation loss notification service system for executing reservation application by short distance communication when a portable device having a reservation application is within a predetermined distance, A waiting reservation device for receiving and receiving a pre-order waiting time from the order management device after receiving the estimated waiting time from the order management device, and transmitting the pre-order to the order management device; And calculating and providing an expected waiting time according to the average usage time and the number of waiting persons of the customers on the day based on the received user and the reservation information and managing the order and execution of the menu corresponding to the pre- And an order management device for checking whether the portable device exists within a predetermined distance by confirming the location and the user information when the lost property is generated and transmitting the lost property notification message to the portable device when it is present.

In addition, the standby reservation apparatus may include an input unit for receiving user information and reservation information when a reservation application is not installed in the portable device; A display unit for displaying the inputted user information and reservation information on a screen for checking; A storage unit for storing the inputted user information and reservation information; A confirmation certificate output unit outputting a confirmation certificate for confirming the reservation according to the reservation information; A communication unit for communicating data with the portable device through short-range communication; And a controller for recognizing the portable device as a short distance communication and controlling data transmission between the portable device and the order management device.

The waiting reservation device receives user information including reservation information including a reservation number and an order menu, a name of the reservation person, a contact name, an age, a gender and an ID from the portable device, When you send it to your device, you will also receive events and coupons from the store.

In addition, the order management device sums up the utilization times of the respective customers by the use time from the time of menu ordering to the time of payment after use for each table with respect to the average use time of the customers on the same day The average usage time can be calculated by dividing by the number of tables.

In addition, the order management device may set the utilization time of each table as the utilization time from the time of menu ordering to the time of payment after use for each table for the average use time of the customers on the same day, It is possible to calculate the average use time per person of the entire table by dividing the average use time per person of each table by the total number of tables by dividing the average usage time per person by the number of persons,

Also, the order management device may be configured to execute a menu corresponding to a pre-order received from the waiting reservation device, to receive a completion of execution of a menu from an administrator when delivering the menu to the table, To the time when the execution of the menu is completed is set as the menu supply time and the expected wait time is calculated based on the usage time of each table, the menu supply time of each table and the number of waiters, do.

The order management device receives a completion of execution of a menu together with a table number matched to a user from an administrator when executing a menu corresponding to a line order received from the waiting reservation device and delivering the menu to the table, Recognizes the location of the lost items on the basis of the number of the table used by the user at the time of occurrence, confirms whether the portable device exists within a predetermined distance through short distance communication between the portable devices, A lost goods notification message is transmitted to the portable device.

The order management device receives the pre-order from the waiting reservation device and receives an image of the article and a user image together with the image of the pre-order, The portable device recognizes that the portable device exists within a certain distance based on the location information of the camera which has acquired the specific image corresponding to the user image and transmits the lost goods notification message to the portable device.

According to another aspect of the present invention, there is provided a method for providing a reservation loss notification service using a local communication of a portable device, the method comprising the steps of: (a) if a portable device with a reservation application approaches within a predetermined distance, Executing the reservation application; (b) receiving the user and reservation information from the portable device and transmitting the received reservation information to the order management device; (c) calculating an expected waiting time according to an average use time and a waiting number of the customers on the day based on the received user and reservation information at the order management device and providing the estimated waiting time to the waiting reservation device; (d) transmitting, to the portable device, an expected waiting time provided by the reservation device from the order management device, receiving a pre-order and delivering the pre-order waiting time to the order management device; (e) managing an order and execution of a menu corresponding to the delivered line order by the order management apparatus; (f) checking whether the mobile device exists within a predetermined distance by checking the occurrence location and user information when the order management device generates lost goods; And (g) if the portable device exists within a predetermined distance from the order management device, transmitting a lost goods notification message to the portable device.

Further, in the step (c), the order management device may calculate, for each table, the average use time of the customers on the same day as the usage time from the time of menu ordering to the time of payment after use, The total utilization time can be summed up and divided by the number of tables to calculate the average utilization time.

Further, in the step (c), the order management device may calculate, for each table, the average use time of the customers on the same day as the usage time from the time of menu ordering to the time of payment after use, It is possible to calculate the average use time per customer by dividing the use time by the number of persons in each table and calculating the average use time per customer and dividing the average use time per person in each table by the number of tables.

In the step (c), the order management device receives a completion of execution of a menu from an administrator when executing a menu corresponding to a pre-order received from the standby reservation device and delivering the menu to the corresponding table, Setting a menu supply time from the time of receiving the pre-order to the time when the completion of the execution of the menu is inputted; calculating an expected waiting time based on the usage time of each table, the menu supply time of each table, And is provided to the reservation waiting device.

In the step (e), the order management device executes a menu corresponding to a line order received from the standby reservation device and transmits the table to the corresponding table when the manager issues the execution of the menu together with the table number matched to the user Wherein the order management device recognizes the location of the lost items based on the number of the table used by the user at the time of the occurrence of the lost item, The order management device transmits the lost goods notification message to the portable device in step (g) if the portable device exists within a predetermined distance through short-range communication.

In the step (d), the order management apparatus receives an image of the goods and a user image when the order is received from the waiting reservation device, and in the step (f) Recognizes that the portable device exists within a predetermined distance based on position information of a camera that has acquired a specific image corresponding to the user image among a plurality of images acquired from cameras installed at predetermined distances with the position information, In step (g), the order management device transmits a lost goods notification message to the portable device.

According to the present invention, even if a lot of customers are waiting, the customer can be informed of the expected waiting time through the portable device held by the customer and can provide quick meal time.

In addition, through the reservation device, the restaurant can provide high-quality service to customers and enable more efficient restaurant operation.

In addition, since the information on the lost property is transmitted based on the information and location of customers using the store, it is possible to locate and deliver the owner of the lost property more accurately.

Also, it is possible to confirm whether or not to confirm the lost goods notification message from the sender, and to provide a function to determine whether or not to retransmit later.

In addition, it is possible to provide information to the customer using the store through the lost property notification function and to provide convenience for finding the lost property.

FIG. 1 is a configuration diagram schematically showing the overall configuration of a reservation loss notification service system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a functional block of the standby reservation apparatus according to the embodiment of the present invention.
FIG. 3 is a flowchart illustrating a method of providing a reservation loss notification service using a short-range communication of a portable device according to an embodiment of the present invention.
4 is a view showing a display screen of the expected waiting time transmitted to the portable device in the waiting reservation device according to the embodiment of the present invention.
5 is a diagram illustrating an example of a lost goods notification message transmitted to a portable device according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings, which will be readily apparent to those skilled in the art to which the present invention pertains. The present invention may be embodied in many different forms and is not limited to the embodiments described herein.

In order to clearly illustrate the present invention, parts not related to the description are omitted, and the same or similar components are denoted by the same reference numerals throughout the specification.

Throughout the specification, when a part is referred to as being "connected" to another part, it includes not only "directly connected" but also "electrically connected" with another part in between . Also, when an element is referred to as "comprising ", it means that it can include other elements as well, without departing from the other elements unless specifically stated otherwise.

If any part is referred to as being "on" another part, it may be directly on the other part or may be accompanied by another part therebetween. In contrast, when a section is referred to as being "directly above" another section, no other section is involved.

The terms first, second and third, etc. are used to describe various portions, components, regions, layers and / or sections, but are not limited thereto. These terms are only used to distinguish any moiety, element, region, layer or section from another moiety, moiety, region, layer or section. Thus, a first portion, component, region, layer or section described below may be referred to as a second portion, component, region, layer or section without departing from the scope of the present invention.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to limit the invention. The singular forms as used herein include plural forms as long as the phrases do not expressly express the opposite meaning thereto. Means that a particular feature, region, integer, step, operation, element and / or component is specified and that the presence or absence of other features, regions, integers, steps, operations, elements, and / It does not exclude addition.

Terms indicating relative space such as "below "," above ", and the like may be used to more easily describe the relationship to other portions of a portion shown in the figures. These terms are intended to include other meanings or acts of the apparatus in use, as well as intended meanings in the drawings. For example, when inverting a device in the figures, certain portions that are described as being "below" other portions are described as being "above " other portions. Thus, an exemplary term "below" includes both up and down directions. The device can be rotated by 90 degrees or rotated at different angles, and terms indicating relative space are interpreted accordingly.

Unless otherwise defined, all terms including technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Commonly used predefined terms are further interpreted as having a meaning consistent with the relevant technical literature and the present disclosure, and are not to be construed as ideal or very formal meanings unless defined otherwise.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily carry out the present invention. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein.

FIG. 1 is a configuration diagram schematically showing the overall configuration of a reservation loss notification service system according to an embodiment of the present invention.

Referring to FIG. 1, a reservation loss notification service system 100 according to the present invention includes portable devices 110 to 116, a standby reservation device 120, and an order management device 130.

The portable device 110 is, for example, a smart phone carried by a user, and means a terminal installed with a reservation application and capable of short-range communication. Of course, the portable device 110 is a terminal that basically uses the mobile communication network.

The standby reservation device 120 is a terminal installed in a restaurant, a public institution, or a public place where people are frequently used. When the portable device 110 is within a certain distance, the reservation application is executed by short- Receives the user information and the reservation information from the order management device 130 and transmits the estimated waiting time to the portable device 110 after receiving the expected waiting time from the order management device 130, And delivers it to the order management device 130.

In addition, when the reservation application is not installed in the portable device 110, the standby reservation device 120 can directly input user information, reservation information, and order information without using the portable device 110, A storage unit 230, a communication unit 240, a control unit 250, and an identification card output unit 260, as shown in FIG. 2, as shown in FIG. FIG. 2 is a block diagram showing a functional block of the standby reservation apparatus according to the embodiment of the present invention. In FIG. 2, the input unit 210 and the display unit 220 may be integrally formed, for example, in the form of a touch screen. The input unit 210 receives user information, reservation information, and order information. The display unit 220 displays the input user information, the reservation information, and the order information on the screen. The storage unit 230 stores the inputted user information, reservation information, and order information. The communication unit 240 transmits and receives data to and from the portable device through short-range communication. The control unit 250 recognizes the portable device as a short distance communication and controls data transmission between the portable device and the order management device. The proof-of-certificate output unit 260 prints out a confirmation for confirming the reservation according to the reservation information. And a terminal recognition unit 270 for executing a terminal recognition function.

The waiting reservation device 120 receives the reservation information including the reservation number and the order menu from the portable device 110 and the user information including the name of the reservation person, the contact name, the age, the sex and the ID, When the time is transmitted to the portable device 110, an event or a coupon provided by the store is also transmitted.

The order management device 130 is a terminal in the form of a server that is connected to the standby reservation device 120 in a wired or wireless manner. The order management device 130 is a point-of-sales information management system (POS) ) Function.

The order management device 130 calculates and provides an estimated wait time according to the average usage time and the number of waiters of the customers on the day based on the received user and reservation information, And checks execution location and user information at the time of occurrence of a lost property to search whether the portable device exists within a predetermined distance and transmits the lost property notification message to the portable device in short distance communication when it exists.

In addition, the order management device 130 calculates, as the utilization time from the time of menu ordering to the time of payment after use, for each table for the average use time of the customers on the same day, The average usage time can be calculated by dividing the number of tables by the number of tables.

Also, the order management device 130 sets the usage time of each table as the usage time from the time of menu ordering to the time of payment after use for each table with respect to the average use time of the customers on that day, The average utilization time per customer is calculated, and the average utilization time per person of each table is calculated by dividing the average utilization time per person by the number of tables.

The order management device 130 receives a completion of execution of a menu from an administrator when executing a menu corresponding to a pre-order received from the waiting reservation device and delivering the menu to the table, The menu waiting time is calculated based on the usage time of each table, the menu supply time of each table, and the number of waiters, and the calculated wait time is provided to the reservation waiting device.

In addition, the order management device 130 receives the execution completion of the menu together with the table number matched to the user from the manager when executing the menu corresponding to the pre-order received from the waiting reservation device and delivering it to the table, Recognizes the location of the lost article on the basis of the number of the table used by the user at the time of occurrence and confirms whether the portable device exists within a predetermined distance through the short distance communication between the portable device and the position sensors installed at a predetermined distance, And transmits the lost goods notification message to the portable device through mobile communication or local communication.

The order management device 130 receives the pre-order from the waiting reservation device and receives the image of the goods and the image of the user when the pre-order is received. The order management device 130 receives a plurality of images The mobile device recognizes that the mobile device exists within a certain distance based on the location information of the camera that has acquired the specific image matching the user image, and transmits the lost goods notification message to the mobile device through mobile communication or local communication.

FIG. 3 is a flowchart illustrating a method of providing a reservation loss notification service using a short-range communication of a portable device according to an embodiment of the present invention.

Referring to FIG. 3, when the portable device approaches within a certain distance, the reservation missing notification service system 100 according to the present invention causes the standby reservation device to execute the reservation application by the short distance communication (S310).

The standby reservation device 120 receives user information and reservation information from the portable device 110 through a reservation application APP and transfers the user information and reservation information to the order management device 130 at step S320.

That is, the waiting reservation device 120 receives from the portable device 110 the reservation information including the reservation number and the order menu, user information including the name of the reservation person, contact information, age, sex, and ID have.

Then, the order management device 130 calculates an expected waiting time according to the average use time and the number of waiters of the customers on the day based on the received user and reservation information, and provides the estimated waiting time to the standby reservation device 120 (S330).

At this time, the order management device 130 calculates the average usage time of the customers on that day as the usage time from the time of menu ordering to the time of payment after use for each table, The average usage time can be calculated by dividing the number of tables by the number of tables.

Also, the order management device 130 sets the usage time of each table as the usage time from the time of menu ordering to the time of payment after use for each table with respect to the average use time of the customers on that day, The average utilization time per customer is calculated, and the average utilization time per person of each table is calculated by dividing the average utilization time per person by the number of tables.

The order management device 130 receives the completion of the execution of the menu from the manager when delivering the menu corresponding to the order received from the waiting reservation device 120 to the corresponding table, A menu wait time is calculated based on the usage time of each table, the menu supply time of each table, and the number of waiters, and the reservation waiting device 120 ). At this time, the order management device 130 may calculate the menu execution (production) time according to the menu order, the table use time with respect to the time to use each table, and the table occupancy rate with respect to the number of tables currently occupied in the total number of tables, The time can be calculated.

The standby reservation device 120 transmits the expected waiting time provided from the order management device 130 to the portable device 110 and receives the pre-order from the portable device 110 and transmits the pre-order waiting time to the order management device 130 (S340).

Here, the waiting reservation device 120 can transmit the expected waiting time to the portable device 110 with information as shown in FIG. 4 is a view showing a display screen of the expected waiting time transmitted to the portable device in the waiting reservation device according to the embodiment of the present invention. 4, the screen of the expected waiting time displayed on the portable device 110 includes specific place information 112 related to a store name, a business name, a place name, a waiting order information 114, The waiting staff number information 116 calculated by the order number information, and the waiting waiting time information 118 calculated by the waiting staff number information.

At this time, when the order management device 130 receives the pre-order from the waiting reservation device 120, the order management device 130 receives the goods image and the user image together. That is, when the mobile device 110 transmits the pre-order to the waiting reservation device 120, the product image and the user image obtained by photographing the user's portable device 110 and the user's mobile device through the camera And the waiting reservation device 120 transmits the goods image and the user image to the order management device 130 together with the received order of the order.

When the standby reservation device 120 transmits and receives data to and from the portable device 110 and the order management device 130, the standby reservation device 120 transmits or receives the data after encrypting or decrypting the data.

Then, the order management device 130 manages ordering and execution of the menu corresponding to the received line order (S350).

At this time, the order management device 130 receives the execution completion of the menu together with the table number matched to the user from the manager when delivering the menu corresponding to the line order received from the waiting reservation device 120 to the corresponding table , And stores the user's usage location through the inputted table number.

On the other hand, when the lost goods occur, the order management device 130 checks whether the portable device exists within a predetermined distance by checking the generated location and user information (S360).

That is, the order management device 130 recognizes the location of the lost item based on the number of the table used by the user when the lost property occurs, And confirms whether the portable device 110 exists within a predetermined distance by confirming the location of the portable device 110 through short-distance communication between the portable device 110 and the mobile device 110. [

In addition, the order management device 130 may be configured to determine, based on the position information of the camera that has acquired the specific image matching the delivered user image among the plurality of images acquired from the cameras installed at predetermined distances with the positional information, It can be recognized that the portable device exists within a certain distance.

If the portable device exists within a predetermined distance, the order management device 130 transmits the lost goods notification message to the portable device through mobile communication or local communication (S370).

That is, the order management device 130 classifies customers using the stores within a predetermined time among one or more mobile devices existing within a certain distance, and notifies the classified mobile customers 110 of the lost items Message will be sent. 5 is a diagram illustrating an example of a lost goods notification message transmitted to a portable device according to an embodiment of the present invention. As shown in FIG. 5, the lost item notification message can be provided in the form of indicating what the lost item is, the lost place, and the like.

At this time, the order management device 130 can confirm that the user recognizes the occurrence status of the lost property and the location of the lost property, and receives the response message that the lost device notification message is confirmed from the portable device 110.

Therefore, lost and found customers can quickly find lost property through the lost property notification service of the restaurant they used, and in the case of restaurants, customers can leave a good image of the restaurant.

As described above, according to the present invention, when a user arrives at a restaurant, a public institution, or a public place, it provides an expected waiting time and a pre-order function through a user's portable device using short- And can inform the user when a lost item is generated, by using the local communication of the portable device.

It will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the present invention as defined by the following claims and their equivalents. Only. It is intended that the present invention covers the modifications and variations of this invention provided they come within the scope of the appended claims and their equivalents. .

100: Reservation lost notification service system 110: Mobile device
120: standby reservation device 130: order management device
210: input unit 220:
230: storage unit 240: communication unit
250: Control section 260:

Claims (14)

When the portable device installed with the reservation application approaches within a certain distance, executes the reservation application by short-distance communication, receives user and reservation information from the portable device, transfers the user and reservation information to the order management device, A standby reservation device for receiving a pre-order after transmitting to the portable device and delivering the pre-order to the order management device; And
Calculates and provides an expected waiting time according to the average usage time and the number of waiters of the customers on the day based on the received user and the reservation information and manages the order and execution of the menu corresponding to the line order received from the waiting reservation device An order management device for checking whether the portable device exists within a predetermined distance by confirming the occurrence location and user information when a lost property is generated and transmitting a lost goods notification message to the portable device when it is present;
Lt; / RTI >
Wherein the order management device receives a completion of execution of a menu together with a table number matched to a user from an administrator when executing a menu corresponding to a line order received from the waiting reservation device and transferring the menu to the table,
Recognizes the location of the lost items on the basis of the number of the table used by the user when the lost goods is generated and confirms whether the portable device exists within a certain distance through short distance communication between the portable devices And transmits the lost-goods notification message to the mobile device by short-distance communication when the mobile device is present.
The method according to claim 1,
Wherein the standby reservation apparatus comprises: an input unit for receiving user information and reservation information when a reservation application is not installed in the portable device; A display unit for displaying the inputted user information and reservation information on a screen for checking; A storage unit for storing the inputted user information and reservation information; A confirmation certificate output unit outputting a confirmation certificate for confirming the reservation according to the reservation information; A communication unit for communicating data with the portable device through short-range communication; And a controller for recognizing the portable device as local communication and controlling data transmission between the portable device and the order management device;
And a reservation loss notification service system.
The method according to claim 1,
The waiting reservation device receives user information including reservation information including a reservation number and an order menu, a name of the reservation person, a contact name, an age, a gender, and an ID from the portable device,
And transmits an event or a coupon provided by a store together with the estimated waiting time to the mobile device when the mobile terminal transmits the estimated waiting time to the mobile device.
The method according to claim 1,
The order management device sums the utilization times for each table by the use time from the time of menu ordering to the time of payment after use for each table for the average use time of the customers on the same day, A reservation loss notification service system which divides and calculates an average use time.
The method according to claim 1,
The order management apparatus determines the use time of each table from the time of menu ordering to the time of payment after use for each table with respect to the average use time of the customers on that day as the number of people in each table The average utilization time per customer is divided, and the average utilization time per person of each table is summed up and divided by the number of tables to calculate the average utilization time per person of the entire table.
The method according to claim 1,
Wherein the order management device receives a completion of execution of a menu from an administrator when executing a menu corresponding to a pre-order received from the standby reservation device and transmitting the menu to the corresponding table, Wherein the waiting time is calculated based on the usage time of each table, the menu supply time of each table, and the number of waiters, and provides the waiting time to the waiting reservation device Lost notification service system.
delete When the portable device installed with the reservation application approaches within a certain distance, executes the reservation application by short-distance communication, receives user and reservation information from the portable device, transfers the user and reservation information to the order management device, A standby reservation device for receiving a pre-order after transmitting to the portable device and delivering the pre-order to the order management device; And calculating and providing an expected waiting time according to the average usage time and the number of waiting persons of the customers on the day based on the received user and the reservation information and managing the order and execution of the menu corresponding to the pre- And an order management device for checking whether the portable device exists within a predetermined distance by checking the occurrence location and the user information when the lost property is generated and transmitting the lost property notification message to the portable device when it is present, In a notification service system,
Wherein the order management device receives a user image when receiving a pre-order from the waiting reservation device,
The portable device is located within a certain distance based on the position information of the camera that has acquired the specific image corresponding to the user image among the plurality of images acquired from the cameras installed at predetermined distances with the position information at the time of occurrence of the lost goods And transmits the lost-goods notification message to the portable device through short-distance communication.
(a) when the portable device in which the reservation application is installed approaches within a certain distance, the reservation device executes the reservation application by the short distance communication;
(b) receiving the user and reservation information from the portable device and transmitting the received reservation information to the order management device;
(c) calculating an expected waiting time according to an average use time and a waiting number of the customers on the day based on the received user and reservation information at the order management device and providing the estimated waiting time to the waiting reservation device;
(d) transmitting, to the portable device, an expected waiting time provided by the reservation device from the order management device, receiving a pre-order and delivering the pre-order waiting time to the order management device;
(e) managing an order and execution of a menu corresponding to the delivered line order by the order management apparatus;
(f) checking whether the mobile device exists within a predetermined distance by checking the occurrence location and user information when the order management device generates lost goods; And
(g) transmitting a lost goods notification message to the portable device when the portable device exists within a predetermined distance in the order management device;
Including,
In the step (e), the order management device executes a menu corresponding to a line order received from the standby reservation device, and receives an execution completion of a menu together with a table number matched to the user from an administrator when transferring the menu to the corresponding table ,
In the step (f), the order management apparatus recognizes the location of the lost item based on the number of the table used by the user at the time of the occurrence of the lost item, and performs the short distance communication between the position sensors installed at a predetermined distance and the portable device The order management device transmits a lost item notification message to the mobile device in step (g) if the mobile device exists within a predetermined distance.
10. The method of claim 9,
In the step (c), the order management apparatus determines, for each of the tables, the average use time of the customers on the same day as the use time from the time of menu ordering to the time of payment after use, And calculating the average time of use by dividing the total number of users by the number of tables.
10. The method of claim 9,
In the step (c), the order management apparatus determines, for each table, the average usage time of the customers on the same day as the usage time from the time of menu ordering to the time of payment after use, Dividing the average utilization time per customer by the number of persons in each table to calculate the average utilization time per customer and dividing the average utilization time per person in each table by the number of tables to calculate the average utilization time per person in the entire table.
10. The method of claim 9,
In the step (c), the order management device receives a completion of execution of a menu from an administrator when executing a menu corresponding to a pre-order received from the standby reservation device and transmitting the menu to the corresponding table, From the time of receiving the menu to the time when the execution of the menu is completed is set as the menu supply time and the expected wait time is calculated based on the usage time of each table, the menu supply time of each table, A method of notifying a lost reservation, which is provided to the device.
delete (a) when the portable device in which the reservation application is installed approaches within a certain distance, the reservation device executes the reservation application by the short distance communication; (b) receiving the user and reservation information from the portable device and transmitting the received reservation information to the order management device; (c) calculating an expected waiting time according to an average use time and a waiting number of the customers on the day based on the received user and reservation information at the order management device and providing the estimated waiting time to the waiting reservation device; (d) transmitting, to the portable device, an expected waiting time provided by the reservation device from the order management device, receiving a pre-order and delivering the pre-order waiting time to the order management device; (e) managing an order and execution of a menu corresponding to the delivered line order by the order management apparatus; (f) checking whether the mobile device exists within a predetermined distance by checking the occurrence location and user information when the order management device generates lost goods; And (g) transmitting a lost goods notification message to the portable device when the portable device exists within a predetermined distance in the order management device, the method comprising:
In the step (d), the order management device receives a user image when receiving a pre-order from the waiting reservation device,
In the step (f), when the lost goods is generated, the order management device stores the location information of the camera which has acquired the specific image matching the user image among the plurality of images acquired from the cameras installed at predetermined distances with the position information The order management device recognizes that the portable device exists within a predetermined distance based on the received information, and the order management device transmits the lost goods notification message to the mobile device in step (g).
KR1020160029779A 2016-03-11 2016-03-11 Method and system for informing a lost article and reservation using a portable equipment of local area network KR101779859B1 (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110766919A (en) * 2019-10-22 2020-02-07 成都中科大旗软件股份有限公司 Alarm prompting method for preventing tourists from being lost
KR102331177B1 (en) * 2021-08-05 2021-12-01 티오더 주식회사 method and system for ordering and serving through tablet provided in store

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110766919A (en) * 2019-10-22 2020-02-07 成都中科大旗软件股份有限公司 Alarm prompting method for preventing tourists from being lost
KR102331177B1 (en) * 2021-08-05 2021-12-01 티오더 주식회사 method and system for ordering and serving through tablet provided in store
KR20230021553A (en) * 2021-08-05 2023-02-14 티오더 주식회사 system for receiving orders through terminals in the store
KR102510066B1 (en) 2021-08-05 2023-03-15 티오더 주식회사 system for receiving orders through terminals in the store

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