TWI834961B - System, method, and user equipment assisting administrative audit on nursing care quality - Google Patents

Abstract

The present invention relates to a system of assisting administrative audit on nursing care quality, the system comprising: an audit data layer comprising a nursing care quality audit database; a relay logic layer installed with a nursing care quality audit assisting computer program product comprising a quick operation program component and communicatively linked with the audit data layer; and a user equipment communicatively linked with the relay logic layer and providing a front-end computer program product for a user to operate to enable the quick operation program component to generate a quick interface in the front-end computer program product for the user to perform a nursing care quality administrative audit by operating the quick interface and upload an audit result to the nursing care quality audit database.

Description

Nursing quality control audit auxiliary system, method and user equipment

The present invention relates to a nursing quality control audit auxiliary system, a method and a user equipment, in particular to a nursing quality control audit auxiliary system, a method and a user equipment that assists the execution of nursing quality control audit operations through database technology.

Nursing quality is related to the implementation of medical care and the realization of nursing technology, and has a key influence in the implementation of nursing practice. The purpose of medical care is to provide patients with safe, efficient, patient-centered nursing services, but the maintenance of nursing quality, It relies on the implementation of nursing quality monitoring and auditing, and nursing quality monitoring and auditing operations can effectively assist the ward in discovering and solving problems, so that the quality of nursing care can be maintained above the standard, and even improve the quality of nursing care. It can also promote patient communication and patient handling. capabilities, and then improve the quality of clinical nursing guidance and patient satisfaction. Therefore, nursing quality auditing has long been an important issue in the medical nursing field.

Internationally, in order to understand the impact of nursing on patient care, the American Nursing Association (ANA) has developed a set of indicators that can reflect the quality of nursing care and can be used to measure the quality of nursing care. It includes structural indicators that cover the nursing workforce mix. (skill mix); process indicators (process indicators) cover skin integrity and nursing staff satisfaction; outcome indicators (outcome indicators) cover nosocomial infection rate, patient injury rate, and patient satisfaction with nursing services degree, patient satisfaction with pain management, patient satisfaction with health education, and patient satisfaction with care.

Furthermore, the Joint Commission on Accreditation of Healthcare Organization (JCAHO) in the United States clearly states in the evaluation standards that the nursing department should have a planned and systematic system to monitor and evaluate nursing staff. Appropriate rationality in patient care and problem solving, and appropriate compilation of records by nursing staff. In Taiwan, the Hospital Evaluation and Medical Quality Promotion Association promotes the Taiwan Quality Indicator Project (TQIP) and proposes comprehensive quality implementation in the nursing profession. In the aspect of nursing quality audit, nursing technology and nursing process are and nursing record writing, etc.

The commonly used nursing quality control audit process is roughly as follows. Today's clinical nursing aims to establish good patient safety. Among them, the Nursing Department Quality Management Committee aims to provide patients with holistic, continuous, coordinated, effective and individualized nursing services. , implement standardized operating procedures through auditing. The audit team of the Quality Control Committee of the Nursing Department will first meet to discuss the annual plan and formulate as many as 79 monitoring indicators, of which 68 are general care indicators and 11 are cancer care indicators. After the discussion is completed, the audit team leader will make implementation work assignments. , the audit team is divided into five groups, and the indicator projects assigned to each group will be allocated according to type; in the month of the audit, each team leader will evenly distribute the audit projects assigned to the team members, and the team leader will follow the meeting results Develop a standard operating procedure, and set up a consensus form for each technology, and the required number of copies, and then distribute it to the audit team members for audit. After the team members complete the audit, they will hand it to the team leader, who will manually process all the audit forms Calculate the score of each item, and then analyze the advantages and disadvantages and overall suggestions. The entire statistical process takes about an hour or more. The time required depends on different technologies. The higher the error rate, the more time it takes. The longer the results are; then the statistical results will be handed over to the team leader, who will check again the accuracy of the results and whether the threshold is passed, and compile the results returned by each team leader one by one. It is compiled into an overall annual results report form. The completed quality control report form must also be submitted to the deputy director of quality control for review. The results will be published to the head nurse of each unit one month later. The following is the nursing quality control audit work flow chart.

The content of the customary nursing quality control audit covers that the audit project requires a lot of preliminary work, such as standard chemotherapy operations. You must first search for chemotherapy cases in the entire hospital to narrow the scope; using the evaluation form in the audit form is more time-consuming. Because the content of the standard operating procedures changes frequently, the team leader has to manually change the content of the evaluation form, which may take up to one to two hours. When the team leader consolidates the audit report, he needs to repeatedly check the audit content. Errors are prone to occur during input and statistics. In order to improve this problem, it takes about half a day to complete the entire report. And it was found that the required number of paper sheets was huge (32,800 sheets of paper were needed for the entire year after investigation), which cost a lot (about 16,400 yuan based on 0.5 yuan/sheet), and the calculation, consolidation and inspection time required a lot of time. Many times, calculation errors are prone to occur and need to be checked repeatedly. Also, manual statistics are cumbersome and will affect other business hours.

However, it is obvious that the monitoring of customary nursing quality indicators is still a manual process. Monitoring is usually carried out through the establishment of an audit team of the Nursing Department Quality Management Committee within the hospital. Nursing staff check each item according to the quality monitoring execution table of the central nursing quality indicator monitoring plan. For each indicator, members of the audit team use self-printed paper manual leaflets to conduct audit operations and manually calculate scores. The leader of the nursing quality control audit team then conducts manual collection and statistical analysis to produce a report on the monitoring results of nursing quality indicators in the nursing department. Clinical nurses need to fill in multiple forms and leaflets, and the forms are often changed. If the written information is lost, they need to be filled in again. Managers often spend weeks to a month compiling due to incomplete or incorrect information; and some leaflets are in paper form. and electronic file transmission, there is no consistency in data collection, which is faced by the heads of quality control indicators and administrative managers of the Quality Management Committee of the Nursing Department. There are many problems, such as time-consuming manual data collection, missing data, inability to deliver data in a timely manner, and low data accuracy, resulting in a waste of time and manpower. Printing paper wastes costs, and auditors and monitored wards must spend extra time conducting audits. The audit process costs money and manpower, and must meet the evaluation requirements. During the data collection process, nursing staff must confirm the correctness and completeness of the data. , Statistical review, improvement analysis, and transmission of official documents take time, which is a big load. Therefore, improving the accuracy of nursing quality monitoring performed by ward nursing staff is an important issue.

In short, the traditional use of paper-based audits for nursing quality control and monitoring operations has many shortcomings that need to be improved, including the processing and evaluation of a large amount of complicated data, the process takes a long time, the data is incomplete and incorrect, the format is incorrect, and the integration Analysis and document transmission are time-consuming, lack of timeliness, are highly inefficient, affect the integrity and accuracy of nursing quality control monitoring operations, etc.; if technology can be combined with the nursing profession to build a professional unified information system for nursing quality control, Integrating and sharing resources and knowledge management will save time, reduce costs, improve the quality of care, and simultaneously improve the quality of care.

For this reason, in view of the shortcomings in the conventional technology, the inventor has tried and researched carefully, and with a spirit of perseverance, he finally conceived this case "nursing quality control audit auxiliary system, method and user equipment", which can overcome The following is a brief description of the above shortcomings of the present invention.

In view of the problems of conventional technologies, the present invention proposes to construct and design a nursing quality control audit auxiliary system, method, user equipment and computer program product. The system can have multiple page functions built-in, including data input and output, query and modification. , Automatically calculate the accuracy of evaluation, make reporting results real-time, conduct quality control PDCA reporting, and integrate nursing quality monitoring with management. Application information Information diversity and automatic extraction between databases can simplify the time spent by nursing staff on audits, save paper costs, and serve as a reference for nursing administration to build indicator monitoring informatization.

The invention proposes a nursing quality control audit auxiliary system, which includes: an audit data layer, which includes a nursing quality control audit database; a relay logic layer, which is installed with a nursing quality control audit auxiliary computer program product including a shortcut operation program component. and is communicatively linked to the data layer; and user equipment is communicatively linked to the relay logic layer and provides a front-end computer program product for user operation to drive the shortcut program component to be generated in the front-end computer program product The user performs the nursing quality control audit operation by operating the quick interface, and uploads the audit results to the nursing quality control audit database.

The present invention further proposes a nursing quality control audit auxiliary user equipment, which is communicated with a relay logic layer remotely installed with a nursing quality control audit auxiliary computer program product including a shortcut operation program component, and the relay logic layer is connected to the storage There is an audit data layer communication link of a nursing quality control audit database. The nursing quality control audit auxiliary user equipment includes: a display unit; and a processor unit that executes a front-end computer program for user operation to drive the quick operation program. The component generates a shortcut interface in the front-end computer program, and the user executes the nursing quality control audit operation by operating the shortcut interface, and uploads the audit results to the nursing quality control audit database.

The present invention further proposes a nursing quality control audit auxiliary method, which includes: establishing a nursing quality control audit database in the audit data layer; installing a nursing quality control audit auxiliary computer program product containing a shortcut operation program component in the relay logic layer; Establish a communication link between the audit data layer, the relay logic layer and the user device; execute the front-end computer program product on the user device for user operation to drive the shortcut operation program component to be produced in the front-end computer program product A quick interface is generated, and the user performs the nursing quality control audit operation by operating the quick interface; and uploads the audit results of the nursing quality control audit operation to the nursing quality control audit database.

The above summary is intended to provide a simplified summary of the disclosure to provide readers with a basic understanding of the disclosure. This summary is not a complete description of the disclosure, and is not intended to identify important/critical elements of the embodiments of the disclosure. Define the scope of the invention.

10: Nursing quality control audit auxiliary system of the present invention

11:Clinical users

13:Nurse

15:Supervisor

100: Front-end display layer

101: Processor unit

103: Communication module

105:Storage unit

107:Display unit

109:Application

111:Shortcut operation program components

120:User device

121:Desktop computer

123:Laptop

125:Tablet device

127:Smartphone

150:Server load balancing device

200:Relay logic layer

300: Audit database layer

501:User login interface

503: Audit function directory quick operation interface

505: Monitoring plan quick selection interface

507: Monitoring plan creation interface

509: Work assignment quick operation interface

511: Quick creation interface for team member list

513: Evaluation improvement report quick creation interface

515: Monitoring project interface

517: Audit quick operation interface

519: Assessment shortcomings and score interface

521: Email notification interface

523:Standard operating procedure menu interface

525: Standard operating procedure description interface

527: Directory interface

529: Evaluation improvement report directory interface

531: Evaluation improvement report display interface

533: Monitoring results report directory interface

535:Monitoring result report statistical data display interface

537: Monitoring results report display interface

600: Nursing quality control audit auxiliary method of the present invention

601-609: Implementation steps

Figure 1 shows a system architecture view of the nursing quality control audit auxiliary system of the present invention;

Figure 2 shows a view of the hardware network equipment architecture of the medical server and user equipment included in the nursing quality control audit auxiliary system of the present invention;

Figure 3 shows a conceptual view of the database content of the nursing quality control audit database included in the nursing quality control audit auxiliary system of the present invention;

Figure 4 is a schematic diagram showing the system architecture of the nursing quality control audit auxiliary system of the present invention;

Figure 5 is a schematic diagram showing the relationship between the operation of the nursing quality control audit auxiliary system and the computer program product of the present invention;

Figure 6 is a schematic diagram showing the user login interface of the nursing quality control audit system executed on the front-end program of the present invention;

Figure 7 is a schematic diagram showing the quick operation interface of the audit function directory executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 8 is a schematic diagram showing the quick selection interface of the monitoring plan executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 9 shows the monitoring plan executed on the front-end program of the nursing quality control audit system of the present invention. Schematic diagram of building interface;

Figure 10 is a schematic diagram showing the work allocation quick operation interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 11 is a schematic diagram showing the quick creation interface of the team member list executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 12 is a schematic diagram showing the quick creation interface of the nursing evaluation improvement report executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 13 is a schematic diagram showing the monitoring project interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 14 is a schematic diagram showing the audit quick operation interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 15 is a schematic diagram showing the evaluation shortcomings and score interface of the nursing quality control audit system of the present invention executed on the front-end program;

Figure 16 is a schematic diagram showing the email notification interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 17 is a schematic diagram showing the standard operating process menu interface executed by the nursing quality control audit system of the present invention on the front-end program;

Figure 18 is a schematic diagram showing the standard operating procedure explanation interface executed by the nursing quality control audit system of the present invention on the front-end program;

Figure 19 is a schematic diagram showing the directory interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 20 shows the evaluation modification performed by the nursing quality control audit system of the present invention on the front-end program. Schematic diagram of the good reporting directory interface;

Figure 21 is a schematic diagram showing the evaluation improvement report display interface executed by the nursing quality control audit system of the present invention on the front-end program;

Figure 22 is a schematic diagram showing the monitoring result report directory interface executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 23 is a schematic diagram showing the statistical data display interface of the monitoring result report executed by the nursing quality control audit system of the present invention on the front-end program;

Figure 24 is a schematic diagram showing the monitoring result report display interface executed by the nursing quality control audit system of the present invention on the front-end program;

Figure 25 is a schematic diagram showing the interaction and correlation of multiple sets of user interfaces executed on the front-end program of the nursing quality control audit system of the present invention;

Figure 26 is a schematic diagram showing the user login interface generated in a web browser by the nursing quality control audit auxiliary system of the present invention; and

Figure 27 shows a flow chart of implementation steps of the nursing quality control audit method of the present invention.

The present invention will be fully understood from the following examples, so that those skilled in the art can implement it. However, the implementation of the present invention is not limited to its implementation form by the following examples; the drawings of the present invention are not There are no limitations on the size, dimensions and scale, and the size, dimensions and scale of the actual implementation of the present invention are not limited by the drawings of the present invention.

The word "preferably" used in this article is non-exclusive and should be understood as "preferably but not limited to". Any steps described or recorded in any specification or claim may be performed in any order. rows, and is not limited to the order stated in the claims. The scope of the present invention should be determined only by the appended claims and their equivalents, and should not be determined by the examples of implementation examples; the term "comprising" and its variations are used herein. When appearing in the description and claims, it is an open-ended term that does not have a restrictive meaning and does not exclude other features or steps.

Monitoring of customary nursing quality indicators is still a manual process. Monitoring is usually carried out through the establishment of an audit team of the Nursing Department Quality Management Committee within the hospital. Nursing staff check various indicators and audit according to the quality monitoring execution table of the central nursing quality indicator monitoring plan. Team members use self-printed paper leaflets to conduct audit operations and manually calculate scores. The leader of the nursing quality control audit team then conducts manual collection and statistical analysis to produce a report on monitoring results of nursing quality indicators in the nursing department. Clinical nurses need Fill out multiple forms and leaflets, the forms are frequently changed, and if written information is lost, it needs to be filled in again. Managers often spend weeks to a month compiling reports of incomplete or incorrect information.

Furthermore, some leaflets are transmitted in paper and electronic files, and there is no consistency in data collection. The heads of quality control indicators and administrative managers of the Quality Management Committee of the Nursing Department face many problems, such as time-consuming manual data collection and missing data. It cannot be delivered in time and the data accuracy is low, resulting in a waste of time and manpower. Printing paper wastes costs, and auditors and monitored wards must spend extra time conducting audits. The audit process costs money and manpower, and must meet the evaluation requirements. During the data collection process, nursing staff must confirm the correctness and completeness of the data. , Statistical review, improvement analysis, and transmission of official documents take time, which is a big load. Therefore, improving the accuracy of nursing quality monitoring performed by ward nursing staff is an important issue.

In short, the traditional use of paper-based audits for nursing quality control monitoring has many shortcomings that need to be improved, including the processing and evaluation of a large amount of complex data, which is time-consuming and resource-intensive. Incomplete and incorrect information, incorrect format, integration and analysis, time-consuming document transmission, lack of timeliness, high lack of efficiency, affecting the integrity and correctness of nursing quality control monitoring operations, etc.; if technology can be combined with the nursing profession, Constructing a professional unified information system for nursing quality control, integrating and sharing resources, and managing knowledge will save time, reduce costs, improve nursing quality, and simultaneously improve the quality of nursing care.

Information technology devices help obtain information, reduce duplication of data or writing errors, shorten recording time and reduce errors in data transmission. Information monitoring can save time. By simplifying the manual work process and applying informatization, in addition to transmitting information immediately and quickly, it can also fully understand the current situation and improve the quality and efficiency of nursing monitoring. It also allows nursing staff to spend more time in clinical care of patients. Accordingly, the present invention proposes a Innovative nursing quality control audit auxiliary systems, methods, user equipment and computer program products effectively assist the execution of nursing quality control audits.

Figure 1 shows the system architecture view of the nursing quality control audit auxiliary system of the present invention; Figure 2 shows the hardware network device architecture view of the medical server and user equipment included in the nursing quality control audit auxiliary system of the present invention; The hardware system of the nursing quality control audit auxiliary system 10 of the present invention is composed of a three-layer architecture such as an audit database layer 300, a relay logic layer 200, and a front-end presentation layer 100, including scattered information in the relay logic layer 200. As well as a series of related hardware devices executed in the front-end display layer 100, a set of nursing quality control audit auxiliary software programs (computer program products) executed on these related hardware devices, and the nursing quality control audit auxiliary software programs included in The cloud system composed of front-end program components and back-end server program components is preferably constructed based on Software as a Service (SaaS) and Platform as a Service (PaaS) cloud technologies.

The audit database layer 300 includes at least one or more database servers, the relay logic layer 200 includes at least one or more program servers, and the front-end presentation layer 100 includes at least one or multiple user devices 120. The user equipment is preferably a desktop computer 121, a notebook computer 123, a tablet device 125 or a smart phone 127, etc. The user equipment 120 is mainly used to execute front-end program components. , such as a nursing quality control audit application or a web browser component, etc. The users include clinical users 11, auditors (head nurses) 13, supervisors 15, etc. The clinical users 11 are preferably nurses, nursing staff, etc. personnel or caregivers, etc.

Preferably, communication links are established and generated between the user equipment and the servers of each layer through wired or wireless networks. Server load balancing is used between the user equipment of the front-end display layer 100 and the relay logic layer 200. The device 150 provides load balancing and fault tolerance functions, allocates workload when the connection is busy, and speeds up the response speed of the server. The audit database layer 300 includes multiple database servers, which are mainly used to store the nursing quality control audit database. , the program server included in the relay logic layer 200 is mainly used to execute the back-end server program components of the nursing quality control audit auxiliary software program, including the nursing quality control audit auxiliary software program, etc.

Various user devices 120 operating in the front-end presentation layer 100 include, for example, but are not limited to: desktop computers 121, notebook computers 123, tablet devices 125 or smartphones 127, etc., which can be provided to different users for operation. To execute the nursing quality control audit auxiliary software program front-end program component, the front-end program component is preferably an Android, iOS application or web browser, the front-end program can execute the included shortcut operation program component to operate on the user device 120 Generate quick operation menus for users to operate, and conduct on-site audits for assessees on specific monitoring items.

After execution, the shortcut operation program component can generate a shortcut interface on the user device 120. The shortcut interface is preferably, for example, but not limited to: a series of graphical user interfaces (GUI), one-click operations based on Quick menu, quick operation web page, quick operation Interface, shortcut list, shortcut menu, shortcut keys, graphical quick operation interface, floating convenient option menu window, drop-down option convenient menu, shortcut option menu, quick creation interface or quick input field, etc.

The user equipment 120 internally includes hardware units such as a processor unit 101, a communication module 103, a storage unit 105 and a display unit 107 that are electrically connected to each other, as well as an application program 109 and is included in the application program 109 The shortcut operation program component 111 and other software components, the application program 109 is installed on the user device 120 and loaded and executed through the processor unit 101. The display unit 107 is preferably an external monitor or a touch screen.

Figure 3 shows a conceptual view of the database content of the nursing quality control audit database included in the nursing quality control audit auxiliary system of the present invention; the nursing quality control audit database stored in the audit database layer 300 is used to store at least, for example, but not Limited to test results, evaluation improvement reports and other data, it is best to use structured data formats or semi-structured data formats, such as CSV, log files, XML, JSON, etc. The stored binary text may be stored in an unstructured data format, such as a general computer file, in order to provide front-end and back-end components with access, retrieval, and increase access speed.

The front-end application can be applied to the Android and iOS systems, the two major smartphone device platforms currently on the market. For the Android device, the front-end application is developed using the Android Studio design editor. The remote server program and software system part are relatively different. It is best to use, for example but not limited to, PHP (Personal Homepage Program) scripts to access the nursing quality management audit database built with MySQLDB. MySQLDB is a multi-user, multi-thread SQL database server that can be a The database software can effectively organize, file, and tabulate data to facilitate subsequent more efficient query, sorting, transmission, and reception of data; for iOS devices, applications Preferably, the application program (application program, App) interface is developed using basic components such as but not limited to Xcode and UIKit, and is developed using Objective-C programming language or Swift programming language.

The processor unit 101 receives instructions issued by the user through the front-end application program, and according to the instructions issued by the user, is connected to the relay logic layer 200 through the communication module 103, and accesses the audit database layer 300 including The nursing quality control audit database includes the required data for reading (reading) or writing (writing) data, and is downloaded to the user device 120 of the client through the application 109 and the shortcut operation program included in the application 109 The processing of the component 111 is finally displayed to the user on the display unit 107 through a graphical user interface or a shortcut menu. Between the user device 120 application 109 and the relay logic layer 200 and the nursing quality control audit database included in the audit database layer 300, a communication protocol such as, but not limited to, HTTP/HTTPS is selected, and is combined with, for example, but not limited to, JSON. format for data exchange and two-way communication.

The application 109 and the shortcut program component 111 or other program components contained in the application 109, as well as the remote server program or software system, can be programmed and implemented using any programming language, such as but not limited to C, C++, C#, Java, VBScript, Macromedia Cold Fusion, COBOL, Microsoft Dynamic Server Web Pages, assembly language, PERL, PHP, awk, Python, Visual Basic, SQL stored procedures, PL/SQL, any UNIX command description language, and data structures, Extensible Markup Language (XML) for various algorithms implemented by any combination of objects, programs, routines, or other program elements.

In the front-end program part of the nursing quality control audit auxiliary system, method, user equipment and computer program product, in addition to being built as an application for user operation, it can also be deployed externally (off-premises). Software as a Service (SaaS) or Platform as a Service (PaaS) cloud technology is built, and is directly provided to the user for operation through the Internet browser (internet browser) executed on the user device 120 as the front-end user interface, and provides on-demand operation services to the user. When using SaaS or PaaS services, users only need to obtain permission to access and use the system online. Users do not need to install applications on the system.

Figure 4 is a schematic diagram showing the system architecture of the nursing quality control audit auxiliary system of the present invention; as shown in Figure 4, the nursing quality control audit auxiliary software program of the present invention includes a program that operates in the front-end display layer 100 and is provided to auditors/nurses. Front-end program components such as applications (APPs) used by managers or supervisors, back-end server program components compiled in PHP language operating in the relay logic layer 200, and nursing quality management audit data in the audit database layer 300 Database.

Figure 5 is a schematic diagram showing the relationship between the operation situation of the nursing quality control audit auxiliary system of the present invention and the computer program product; during actual operation, the system, method and computer program product of the present invention are started by the auditor, and the auditor operates the user equipment As an input device, the system of the present invention is used to assist in the execution of audit tasks to perform nursing quality audit tasks. After the audit is completed, it can output, for example, but not limited to, assessment shortcomings, test results, monitoring result reports, or evaluation improvement reports, etc. , and stored in the nursing quality control audit database, ready to provide access. When the audit score is lower than the specified threshold, the supervisor will fill in the evaluation improvement report and send an email to the unit supervisor in a timely manner.

Figure 6 is a schematic diagram showing the user login interface of the nursing quality control audit system of the present invention executed on the front-end program; the system provides a user login interface 501 as shown in Figure 6 to allow auditors and supervisors to log in to the system and provide The interface diagrams for auditors are shown in Figures 7 to 18, and the interface diagrams for supervisors are shown in Figures 19 to 25. Figure 7 is a schematic diagram showing the quick operation interface of the audit function directory executed on the front-end program of the nursing quality control audit system of the present invention; when the auditor logs in to the system, he will enter the audit function shown in Figure 7 The nuclear function directory quick operation interface 503 allows auditors to select the corresponding functions according to their own needs.

Figure 8 is a schematic diagram showing the monitoring plan quick selection interface executed on the front-end program of the nursing quality control auditing system of the present invention; when the auditor presses the monitoring plan button in the audit function directory quick operation interface 503 in Figure 7, the Enter the monitoring plan quick selection interface 505 as shown in Figure 8. The monitoring plan quick selection interface 505 provides shortcut menus for relevant groups and months for the auditor to plan, operate and select. The auditor operates the monitoring plan quick selection. The interface 505 inputs the group and month planned in the monitoring plan through clicking.

Figure 9 is a schematic diagram showing the monitoring plan construction interface executed on the front-end program of the nursing quality control audit system of the present invention; when the auditor selects the group and month, the system will display the monitoring plan as shown in Figure 9 Building interface 507. The monitoring plan building interface 507 will provide a monitoring plan input field, allowing the auditor to input and create a monitoring plan under the selected group and month.

Figure 10 is a schematic diagram showing the quick operation interface of work allocation executed by the nursing quality control and audit system of the present invention on the front-end program; Figure 11 shows the quick establishment of the team member list executed by the nursing quality control and audit system of the present invention on the front-end program. Schematic diagram of the interface; when the auditor presses the work allocation button in the audit function directory quick operation interface 503 in Figure 7, he will enter the work allocation quick operation interface 509 as shown in Figure 10. The default work allocation quick operation interface 509 has a total of For the four groups of audit groups, the auditor can click on the buttons of different groups to enter the quick creation interface 511 of the team member list as shown in Figure 11. The auditor inputs and creates by operating the quick creation interface 511 of the team member list. List of team members and designated team leader for each group.

Figure 12 is a schematic diagram showing the nursing evaluation improvement report quick construction interface executed on the front-end program of the nursing quality control auditing system of the present invention; when the auditor clicks on the nursing evaluation improvement report in the audit function directory quick operation interface 503 in Figure 7 After reporting the key, you will enter as shown in Figure 12 The evaluation improvement report quick creation interface 513. The evaluation improvement report quick creation interface 513 includes a quick input field for the basic information of the monitoring project and a P-D-C-A quick input field. In particular, the P-D-C-A quick input field can provide the auditor with the P-D-C-A quick input field. (Plan plan, Do execution, Check effect confirmation, Action standard) quality control tool format input evaluation reasons to quickly write and create a nursing evaluation improvement report.

Figure 13 is a schematic diagram showing the monitoring project interface executed on the front-end program of the nursing quality control audit system of the present invention; when the auditor presses the monitoring project button in the audit function directory shortcut operation interface 503 in Figure 7, the system will enter as shown in Figure 13 The monitoring project interface 515 shown in the figure will display the built monitoring projects for the auditor to click and monitor. In this embodiment, it includes two built monitoring projects, namely "dry and wet". There are two items: "Waste hand washing method" and "Wearing and taking off protective equipment method". In this example, the auditor clicks on the dry and wet hand washing method buttons.

Figure 14 is a schematic diagram showing the audit quick operation interface executed on the front-end program of the nursing quality control audit system of the present invention; when the auditor chooses to audit the "dry and wet hand washing method" monitoring item, he can click on the dry and wet Press the hand-washing method button to enter the audit quick operation interface 517 as shown in Figure 14. The audit quick operation interface 517 will display the audit evaluation standards and precautions in detail to remind the auditor to conduct the audit according to the standards and provide score options. Auditors conduct evaluations in a click-and-click manner. By operating the audit quick operation interface 517, the auditor can quickly, easily and correctly complete the audit evaluation of the monitoring items.

Figure 15 is a schematic diagram showing the evaluation defect and score interface executed on the front-end program of the nursing quality control audit system of the present invention; after the auditor completes the audit evaluation, he can press the audit button in the audit quick operation interface 517 in Figure 14 After pressing the completion button, the system will display the evaluation shortcomings and scores interface 519 as shown in Figure 15. The evaluation shortcomings and scores interface 519 will briefly display the auditor's evaluation of the supervision. The shortcomings of the test items are explained, as well as the audit results or scores obtained by the assessees, and a nursing evaluation improvement report is generated accordingly.

Figure 16 is a schematic diagram showing the email notification interface executed on the front-end program of the nursing quality control audit system of the present invention; when the auditor completes the audit work, he presses the completion button in the evaluation shortcomings and score interface 519 in Figure 15, and the system The e-mail notification function will be actively provided, allowing the auditor to notify the unit supervisor or the assessee, etc., by e-mail of the nursing evaluation improvement report. Figure 16 shows the e-mail notification interface 521 of the system of the present invention.

Figure 17 is a schematic diagram showing the standard operating procedure menu interface executed on the front-end program of the nursing quality control auditing system of the present invention; when the auditor presses the standard operating procedure button in the function directory shortcut operation interface 503 in Figure 7, the system will enter as follows Figure 17 shows the standard operating procedure menu interface 523. The standard operating procedure menu interface 523 will display the standard operating procedures of the established monitoring projects, allowing auditors to click and read for reference. In this embodiment, it includes two established The monitoring items set up are two items: "Standard operating procedures for dry and wet hand washing operations" and "Standard operating procedures for donning and taking off protective equipment". In this embodiment, the auditor preferably clicks on dry and wet hand washing operations. Hand washing operation standard operating procedure button.

Figure 18 is a schematic diagram showing the standard operating procedure explanation interface executed by the nursing quality control audit system of the present invention on the front-end program; after the auditor clicks the dry and wet handwashing operation standard operating procedure button, he will enter the interface as shown in Figure 18 The standard operating procedure description interface 525. The standard operating procedure description interface 525 will load relevant standard operating procedure content, such as web pages or electronic documents, etc., to provide auditors with reading and reference in order to understand the correct audit standards in detail and proceed accordingly. Audit.

Figure 19 shows that the nursing quality control audit system of the present invention is executed on the front-end program Schematic diagram of the catalog interface; when the supervisor logs in to the system, he will enter the catalog interface 527 as shown in Figure 19. The supervisor can independently select the items displayed in the catalog interface 527 and check the corresponding report content.

Figure 20 is a schematic diagram showing the evaluation improvement report catalog interface executed on the front-end program of the nursing quality control audit system of the present invention; when the supervisor presses the evaluation improvement report button in the catalog interface 527 on the homepage of Figure 19, the system will enter as shown in Figure 19 Figure 20 shows the evaluation improvement report catalog interface 529. The evaluation improvement report catalog interface 529 will list the corresponding evaluation improvement reports for each monitoring project. The supervisor can click the report button he wants to read to read the corresponding evaluation improvement report. report.

Figure 21 is a schematic diagram showing the evaluation improvement report display interface executed on the front-end program of the nursing quality control audit system of the present invention; in this embodiment, the supervisor chooses to read the dry and wet handwashing method improvement report, and clicks Figure 20 Click the "Dry and Wet Hand Washing Method Improvement Report" button in the evaluation improvement report directory interface 529 to enter the evaluation improvement report display interface 531 as shown in Figure 21. The evaluation improvement report display interface 531 will display the dry and wet methods. The handwashing method improvement report contains basic information on the monitoring project and the reasons for the evaluation displayed in accordance with the P-D-C-A quality control tool for supervisor review and supervision.

Figure 22 is a schematic diagram showing the monitoring result report directory interface executed on the front-end program of the nursing quality control audit system of the present invention; when the supervisor presses the monitoring result report button in the homepage directory interface 527 of Figure 19, the system will enter as shown in Figure 22 The disclosed monitoring result report catalog interface 533 will list various monitoring result reports and all evaluated units for the supervisor to select the monitoring result report and the evaluated unit to review the corresponding monitoring result report.

Figure 23 is a schematic diagram showing the monitoring result report statistical data display interface executed on the front-end program of the nursing quality control audit system of the present invention; in this embodiment, the supervisor in Figure 22 Select dry and wet hand washing methods and internal medicine in the monitoring result report directory interface 533. The system will display the monitoring result report statistical data display interface 535 as shown in Figure 23. The monitoring result report statistical data display interface 535 will display the monitoring result report including The statistical data are provided for review and supervision by supervisors.

Figure 24 is a schematic diagram showing the monitoring result report display interface of the nursing quality control audit system of the present invention executed on the front-end program; in this embodiment, the supervisor selects dry and wet hand washing methods in the monitoring result report catalog interface 533 in Figure 22 , the system will display the monitoring result report display interface 537 as shown in Figure 24. The monitoring result report display interface 537 will display the detailed missing content of the monitoring result report for review and supervision by the supervisor.

Figure 25 is a schematic diagram showing the interaction and correlation of multiple sets of user interfaces executed on the front-end program of the nursing quality control audit system of the present invention; the system of the present invention provides the interfaces 501-521 shown in Figures 7 to 18 for auditors to operate. , and the interfaces 527-537 shown in Figures 19 to 25 are for supervisor operation.

Figure 26 is a schematic diagram showing the user login interface generated in a web browser by the nursing quality control audit assistance system of the present invention; the nursing evaluation and diagnosis system 10 of the present invention is based on Software as a Service (SaaS) and Platform as a Service (PaaS) clouds Built with technology, a browser executed on the user device 120 of the front-end presentation layer 100 can be used as a front-end program component, and the front-end user interface shown in Figures 6 to 24 is generated on the browser to provide users with User operation, the user starts the browser on his/her user device 120 in an Internet-enabled environment, and enters the correct Uniform Resource Locator (URL) in the address bar to log in to the system, Figure 26 The user login interface 501 generated by the system of the present invention in the browser is disclosed.

Figure 27 shows a flow chart of the implementation steps of the nursing quality control audit method of the present invention; in summary, the nursing quality control audit method 600 of the present invention preferably includes the following steps: at the audit data layer Establish a nursing quality control audit database (step 601); install a nursing quality control audit auxiliary computer program product including a quick operation program component in the relay logic layer (step 603); in the audit data layer, the relay logic layer and use Establish a communication link between user devices (step 605); execute the front-end computer program product on the user device for user operation to drive the shortcut operation program component to generate a shortcut interface in the front-end computer program product. The user can Operate the quick interface to execute the nursing quality control audit operation (step 607); and upload the audit results of the nursing quality control audit operation to the nursing quality control audit database (step 609).

The above embodiments of the present invention can be arbitrarily combined or replaced with each other, thereby deriving more embodiments, without departing from the scope of protection of the present invention. More embodiments of the present invention are further provided as follows:

Embodiment 1: A nursing quality control audit auxiliary system, which includes: an audit data layer, which includes a nursing quality control audit database; a relay logic layer, which is installed with a nursing quality control audit auxiliary computer program product including a shortcut operation program component , and is communicatively linked to the data layer; and user equipment is communicatively linked to the relay logic layer, and provides a front-end computer program product for user operation to drive the shortcut program component in the front-end computer program product A quick interface is generated, and the user executes the nursing quality control audit operation by operating the quick interface, and uploads the audit results to the nursing quality control audit database.

Embodiment 2: The nursing quality control audit auxiliary system as described in claim 1, wherein the shortcut interface is selected from the group consisting of graphical user interface, quick menu, quick operation webpage, quick operation interface, quick list, quick menu, and shortcut keys. , one of graphical quick operation interface, floating convenient option menu window, drop-down option convenient menu, quick option menu, quick setting interface and quick input field.

Embodiment 3: The nursing quality control audit auxiliary system according to claim 1, wherein the user device is selected from one of a desktop computer, a notebook computer, a tablet device and a smartphone.

Embodiment 4: The nursing quality control audit auxiliary system as described in claim 1, wherein the front-end computer program product is selected from one of an application program and a web browser.

Embodiment 5: A nursing quality control audit auxiliary user device, which is communicated with a relay logic layer remotely installed with a nursing quality control audit auxiliary computer program product including a shortcut operation program component, and the relay logic layer is connected to the storage There is an audit data layer communication link of a nursing quality control audit database. The nursing quality control audit auxiliary user equipment includes: a display unit; and a processor unit that executes a front-end computer program for user operation to drive the quick operation program. The component generates a shortcut interface in the front-end computer program, and the user executes the nursing quality control audit operation by operating the shortcut interface, and uploads the audit results to the nursing quality control audit database.

Embodiment 6: The nursing quality control audit auxiliary user device as described in claim 5, wherein the nursing quality control audit auxiliary user device is selected from one of a desktop computer, a notebook computer, a tablet device and a smart phone. .

Embodiment 7: The nursing quality control audit auxiliary user device as described in claim 5, wherein the front-end computer program product is selected from one of an application program and a web browser.

Embodiment 8: A nursing quality control audit auxiliary method, which includes: establishing a nursing quality control audit database in the audit data layer; installing a nursing quality control audit auxiliary computer program product containing a shortcut operation program component in the relay logic layer; in the Establish a communication link between the audit data layer, the relay logic layer and the user device; execute the front-end computer program product on the user device for user operation to drive the shortcut operation program component to be generated in the front-end computer program product Quick Interface, the user performs the nursing quality control audit operation by operating the quick interface; and uploads the audit results of the nursing quality control audit operation to the nursing quality control audit database.

Embodiment 9: The nursing quality control audit auxiliary method according to claim 8, wherein the nursing quality control audit auxiliary user device is selected from one of a desktop computer, a notebook computer, a tablet device and a smart phone.

Embodiment 10: The nursing quality control audit auxiliary method as described in claim 8, wherein the front-end computer program product is selected from one of an application program and a web browser.

The various embodiments of the present invention can be arbitrarily combined or replaced with each other to derive more embodiments, but all do not deviate from the scope of protection of the present invention. The scope of protection of the present invention is defined by the patent scope of the present invention. The recorder shall prevail.

600: Nursing quality control audit auxiliary method of the present invention

601-609: Implementation steps

Claims (5)

A nursing skills assessment auxiliary system, which includes: a data layer, which contains a nursing skills assessment database; a relay logic layer, which is installed with a dry and wet hand washing method nursing skills assessment system that contains a shortcut operation program component. Assessing auxiliary computer program products and communicating with the data layer; and a smartphone communicating with the relay logic layer and providing a dry and wet hand washing method front-end computer program product for an evaluator to operate. Driving the shortcut operation program component to generate a quick touch interface for the evaluation of a nursing skill evaluation item corresponding to a nursing skill evaluation item operated by a nursing staff in the dry and wet handwashing method front-end computer program product, the nursing skill The quick touch interface for the evaluation of skills assessment items includes a nursing skill rating scale. The evaluator works with a nursing staff at one of the work sites where the nursing skills assessment items are implemented, and inspects the nursing staff's operation of the nursing care on-site. During the process of the skill project, an on-site nursing skill evaluation operation is carried out by operating the nursing skill rating scale according to the status of the nursing staff operating the nursing skill project at the work site. The on-site nursing skill evaluation operation After the operation is completed, the dry and wet handwashing method nursing skills assessment auxiliary computer program product instantly generates a nursing skill evaluation report based on the input data of the nursing skill rating scale, and passes the dry and wet handwashing method front-end computer program The product can be read immediately by the evaluator at the work site, and can be immediately fed back to the nursing staff, and the evaluation results can be uploaded to the nursing skills evaluation database, in which the dry and wet handwashing method front-end computer program products are configured To display a dry and wet hand washing method audit quick operation interface, to display the dry and wet hand washing method audit scoring standards and precautions, and to provide a dry and wet hand washing method audit scoring form to provide the evaluator with points based on the standards. Choose a scoring method, The dry and wet hand washing method front-end computer program product is configured to display a score improvement report construction interface, which includes a P-D-C-A shortcut input field to provide the evaluator to input the score reason according to the P-D-C-A quality control tool format, wherein The dry and wet handwashing method front-end computer program product is configured to analyze and instantly generate a dry and wet handwashing method score improvement report based on the dry and wet handwashing method audit score form and the content of the P-D-C-A quick input field, wherein The dry and wet handwashing method front-end computer program product is configured to display a dry and wet handwashing method score improvement report interface to display the dry and wet handwashing method score improvement report for the evaluator to read immediately at the work site , and provide immediate feedback to the caregiver. The nursing skills assessment auxiliary system as described in claim 1, wherein the nursing skills assessment item assessment quick touch interface includes a graphical user interface, a quick menu, a quick operation web page, and a quick operation interface, One of a shortcut list, a shortcut menu, a shortcut key, a graphical quick operation interface, a floating shortcut option menu window, a drop-down option quick menu, a shortcut option menu, a quick creation interface and a quick input field. one. The nursing skills assessment assistance system as described in claim 1, wherein the dry and wet hand washing method front-end computer program product is selected from one of an application program and a web browser. A nursing skill assessment auxiliary smart phone, which is connected to a relay logic layer that is remotely installed with a dry and wet hand washing method nursing skill assessment auxiliary computer program product including a shortcut operation program component. The relay logic layer The layer is communicated with a data layer storing a nursing skills assessment database, and the nursing skills assessment auxiliary smartphone includes: a display unit; and A processor unit that executes a dry and wet hand washing method front-end computer program for operation by an evaluator to drive the shortcut operation program component to generate a response in the dry and wet hand washing method front-end computer program corresponding to a care The personnel operates a nursing skill evaluation item evaluation quick touch interface, and the nursing skill evaluation item evaluation quick touch interface includes a nursing skill rating scale, and the evaluator communicates with a nursing skill evaluation item. The nursing staff is at the same work site where one of the nursing skill assessment items is being implemented, and the nursing staff is inspecting the process of the nursing staff's operation of the nursing skill item on-site, and in real time at the work site, according to the status of the nursing staff's operation of the nursing skill item, and An on-site nursing skill assessment operation is performed by operating the nursing skill rating scale. After the on-site nursing skill assessment operation is completed, the dry and wet hand washing method nursing skill assessment auxiliary computer program product is based on the nursing skill rating scale. The input data in the form instantly generates a nursing skills evaluation report, which can be read by the evaluator at the work site through the dry and wet hand washing method front-end computer program product, and can be fed back to the nursing staff in real time, and the evaluation report can be sent to the nursing staff immediately. The assessment results are uploaded to the nursing skills assessment database, in which the dry and wet handwashing method front-end computer program product is configured to display a dry and wet handwashing method audit quick operation interface to display the dry and wet handwashing method audit scoring standards and Note, and provide a dry and wet hand washing method audit score sheet to provide the evaluator with a click-and-click method to score according to the standards, wherein the dry and wet hand washing method front-end computer program product is configured to display a score improvement report Create an interface that includes a P-D-C-A shortcut input field to provide the evaluator to enter the reason for the rating according to the P-D-C-A quality control tool format, wherein the dry and wet hand washing method front-end computer program product is configured to according to the dry and wet hand washing method The handwashing method audit score form and the content of the P-D-C-A shortcut input field are analyzed and a dry and wet handwashing method score improvement report is generated in real time, in which the dry and wet handwashing method front-end computer program product is configured to display a dry and wet handwashing method The handwashing method score improvement report interface displays the dry and wet handwashing method score improvement report for the evaluator to read immediately at the work site and provide immediate feedback to the nursing staff. The nursing skills assessment auxiliary smartphone described in claim 4, wherein the dry and wet hand washing method front-end computer program product is selected from one of an application program and a web browser.

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