TW202238613A - System, method, and user equipment assisting administrative audit on nursing care quality - Google Patents

Abstract

The present invention relates to a system of assisting administrative audit on nursing care quality, the system comprising: an audit data layer comprising a nursing care quality audit database; a relay logic layer installed with a nursing care quality audit assisting computer program product comprising a quick operation program component and communicatively linked with the audit data layer; and a user equipment communicatively linked with the relay logic layer and providing a front-end computer program product for a user to operate to enable the quick operation program component to generate a quick interface in the front-end computer program product for the user to perform a nursing care quality administrative audit by operating the quick interface and upload an audit result to the nursing care quality audit database.

Description

Nursing quality control auditing auxiliary system, method and user equipment

The present invention relates to a nursing quality control auditing auxiliary system, method and user equipment, in particular to a nursing quality management auditing auxiliary system, method and user equipment through database technology to assist the execution of nursing quality management auditing operations.

Nursing quality is related to the implementation of medical care and the realization of nursing technology. It has a key influence in the implementation of nursing practice. The purpose of medical care is to provide patients with safe, efficient, and patient-centered nursing services. However, the maintenance of nursing quality, It relies on the implementation of nursing quality monitoring and auditing, and nursing quality monitoring and auditing operations can effectively assist wards in discovering and solving problems, so that the quality of nursing care can be maintained above the standard, and even improve the quality of nursing care. It can also promote patient communication and patient handling. ability, and then improve the quality of clinical nursing guidance and patient satisfaction. Therefore, nursing quality auditing has long been an important issue in the field of medical care.

Internationally, in order to understand the impact of nursing on patient care, the American Academy of Nursing (ANA) has developed a set of indicators that can reflect the quality of nursing, which can be used to measure the quality of nursing. (skill mix); process indicators cover skin integrity and nursing staff satisfaction; outcome indicators cover nosocomial infection rate, patient injury rate, and patient satisfaction with nursing services degree, patient satisfaction with pain management, patient satisfaction with health education, and patient satisfaction with nursing care.

Furthermore, the Joint Commission on Accreditation of Healthcare Organization (JCAHO) clearly stated in the evaluation criteria that the nursing department should have a planned and systematic system to monitor and evaluate nursing staff Appropriate rationale for patient care and problem solving, and appropriate compilation of records by nursing staff. In Taiwan, the Taiwan Quality Indicator Project (TQIP) is promoted by the Hospital Evaluation and Medical Quality Promotion Association, a consortium, which proposes the implementation of comprehensive quality in the nursing profession. In the aspect of nursing quality assessment, nursing technology and nursing process and nursing records.

The usual nursing quality control audit operation process is roughly described as follows. Today's clinical nursing aims to establish good patient safety. The Quality Management Committee of the Nursing Department aims to provide patients with holistic, continuous, coordinated, effective and individualized nursing services. , Implement standardized operating procedures through auditing. The audit team of the Quality Control Committee of the Nursing Department will hold a meeting to discuss the annual plan, and formulate as many as 79 monitoring indicators, of which 68 are general care indicators and 11 are cancer care indicators. After the discussion is completed, the audit team leader will perform work assignments , the audit team is divided into five groups, and the index items assigned to each group will be allocated according to the type; in the month of audit, each team leader will distribute the audit items assigned to the team members equally, and the team leader will be based on the results of the meeting A standard operating procedure is established, and a consensus form for each technology will be set, and the required quantity will be photocopied, and then distributed to the audit team members for audit. Calculate the score of each item, and then analyze the advantages and disadvantages and the overall suggestion. The whole statistical process takes about one hour or more. The time required depends on different technologies, and the higher the error rate, the more time-consuming it will be. The longer it is; then submit the statistical results to the team leader, the team leader will check the correctness of the results and whether the threshold is passed, and collect the results returned by each team leader one by one Compile the overall annual results report form, and the completed quality control report form must be submitted to the deputy director of quality control for review, and the results will be published to the head nurses of each unit after one month. The following is the nursing quality control audit operation flow chart.

The content of the usual nursing quality control audit covers that the audit items need to do a lot of pre-work, such as chemotherapy standard work, you must first find the whole hospital chemotherapy cases in the unit to narrow the scope; it is time-consuming to use the evaluation form in the audit form, Because the content of the standard operating procedure is often changed, the team leader has to manually change the content of the evaluation form, which may take up to one to two hours. When the team leader consolidates the audit report, the audit content needs to be checked repeatedly. Errors are prone to occur during input and statistics. In order to improve this problem, it takes about half a day to complete the entire report. And found that the number of paper leaflets required is huge (32,800 sheets will be spent for the whole year after investigation), which will cost a lot of money (about 16,400 yuan at 0.5 yuan per sheet), and it will take time to calculate and check Most of the time, calculation errors are more likely to occur, and repeated checks are required, and because manual statistics are more troublesome, it will affect other business hours.

However, it is obvious that the usual monitoring of nursing quality indicators still maintains manual operations. Generally, monitoring is carried out through the establishment of an audit team of the Quality Management Committee of the Nursing Department within the hospital. Nursing staff check each The members of the audit team use self-printed paper manual sheets to conduct audit operations and manually calculate the scores. Then, the team leader of the nursing quality control audit team conducts manual collection and statistical analysis to prepare a report on the monitoring results of the nursing quality indicators in the nursing department. Clinical nurses need to fill out multiple forms and leaflets, and the forms are often changed. If the written information is lost, it needs to be refilled. The manager often spends several weeks to a month to compile the information due to incomplete or incorrect information; and some leaflets are in paper form. and electronic file transmission, there is no consistency in data collection, and the heads of quality control indicators and administrative managers of the Quality Management Committee of the Nursing Department are faced with There are many problems, such as time-consuming manual data collection, data omission, failure to deliver in time and low accuracy of data, resulting in waste of time and manpower. Printing paper is a waste of cost, and auditors and monitored wards have to spend extra time for auditing. The auditing process consumes cost and manpower, and must meet the evaluation requirements. Nursing staff confirm the correctness and completeness of the data during the data collection process , Statistical review, improvement and analysis, and transmission of official documents take time, which is a big load. Therefore, it is an important issue to improve the accuracy of nursing quality monitoring performed by ward nurses.

In short, the traditional use of paper-based audit nursing quality control and monitoring operations has many shortcomings that need to be improved, including the processing and evaluation of a large amount of complicated data, the process takes a long time, the data is incomplete and incorrect, and the format is not correct. Time-consuming analysis, document transmission, lack of timeliness, high lack of efficiency, affecting the integrity and correctness of nursing quality control and monitoring operations, etc.; if technology can be combined with nursing profession to build a professional nursing quality management integrated information system, Integrating and sharing resources and knowledge management will save time, reduce costs, improve the quality of care, and simultaneously improve the quality of care.

Because of this, in view of the shortcomings in the conventional technology, the inventor has tried and researched carefully, and with a persistent spirit, he finally conceived this case "nursing product management audit auxiliary system, method and user equipment", which can overcome The above-mentioned shortcoming, the following is a brief description of the present invention.

In view of the problems of the conventional technology, the application of the present invention proposes to construct and design a nursing quality management audit auxiliary system, method, user equipment and computer program products. The system can build multiple page functions, including data input and output, query and modification , Automatically calculate the correct rate of evaluation, the immediacy of report results, and conduct quality control PDCA notification; the combination of nursing quality monitoring and management. application data Information diversity and automatic extraction between databases to simplify the time spent by nursing staff on auditing, save paper costs, and serve as a reference for nursing administrators to build indicator monitoring information.

The present invention proposes a nursing quality management audit auxiliary system, which includes: an audit data layer, which includes a nursing quality management audit database; a relay logic layer, which is installed with a nursing quality management audit auxiliary computer program product including shortcut operation program components, And communicate with the data layer; and user equipment, which is communicated with the relay logic layer, and provides a front-end computer program product for the user to operate, so as to drive the shortcut operation program component to be generated in the front-end computer program product A shortcut interface, the user executes the nursing quality management audit operation through the operation shortcut interface, and uploads the audit result to the nursing quality management audit database.

The present invention further proposes an auxiliary user device for nursing product management and auditing, which is connected with a relay logic layer of a computer program product containing shortcut operation program components installed on the remote end, and the relay logic layer is connected to the storage There is an audit data layer communication link of the nursing quality management audit database. The nursing quality management audit auxiliary user equipment includes: a display unit; and a processor unit, which executes a front-end computer program product for user operation to drive the shortcut operation program The component generates a shortcut interface in the front-end computer program, and the user executes the nursing quality management audit operation through the operation shortcut interface, and uploads the audit result to the nursing quality management audit database.

The present invention further proposes an auxiliary method for auditing nursing quality management, which includes: establishing a nursing quality management auditing database at the audit data layer; installing a nursing quality management auditing auxiliary computer program product including shortcut operation program components at the relay logic layer; Establish a communication link between the audit data layer, the relay logic layer, and the user equipment; execute the front-end computer program product on the user equipment for user operation, so as to drive the shortcut operation program component to be produced in the front-end computer program product Create a shortcut interface, the user executes the nursing quality management audit operation through the operation shortcut interface; and uploads the audit result of the nursing quality management audit operation to the nursing quality management audit database.

The above summary of the invention is intended to provide a simplified summary of the disclosure to enable readers to have a basic understanding of the disclosure. This summary of the invention is not intended to disclose a complete description of the invention, and is not intended to point out important/key elements or components of the embodiments of the invention. define the scope of the invention.

10: Nursing quality control auditing auxiliary system of the present invention

11: Clinical users

13: Chief Nursing Officer

15: supervisor

100: Front-end display layer

101: Processor unit

103: Communication module

105: storage unit

107: Display unit

109: Apps

111:Shortcut operation program components

120: user equipment

121:Desktop computer

123: Notebook computer

125: Tablet device

127:Smartphone

150: Server load balancing equipment

200: relay logic layer

300: audit database layer

501: User login interface

503: Quick operation interface of audit function directory

505: Monitoring plan quick selection interface

507:Monitoring plan building interface

509: Work assignment shortcut operation interface

511: Quick build interface for team member list

513:Evaluation improvement report shortcut construction interface

515: Monitoring project interface

517: Audit quick operation interface

519:Assessment shortcomings and score interface

521:Email notification interface

523: Standard operating procedure menu interface

525: Standard operating procedure description interface

527: Directory interface

529:Evaluation improvement report directory interface

531:Improve the evaluation report display interface

533:Monitoring result report directory interface

535:Monitoring result report statistical data display interface

537:Monitoring result report display interface

600: Nursing quality control auditing auxiliary method of the present invention

601-609: Implementation steps

Figure 1 reveals the system architecture view of the nursing quality management and audit auxiliary system of the present invention;

Figure 2 reveals a view of the hardware network equipment architecture of the medical server and user equipment included in the nursing quality management audit assistance system of the present invention;

Fig. 3 reveals the conceptual view of the database content of the nursing quality management audit database included in the nursing quality management audit auxiliary system of the present invention;

Figure 4 is a schematic diagram showing the system architecture of the nursing quality management and audit auxiliary system of the present invention;

Figure 5 is a schematic diagram showing the relationship between the present invention's nursing quality management and audit assistance system and the computer program product's operating context;

Fig. 6 is a schematic diagram showing the user login interface implemented on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 7 is a schematic diagram showing the quick operation interface of the audit function catalog executed on the front-end program of the nursing quality management audit system of the present invention;

Fig. 8 is a schematic diagram showing the quick selection interface of the monitoring plan implemented on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 9 discloses the monitoring plan executed on the front-end program of the nursing quality management and auditing system of the present invention Schematic diagram of the build interface;

Fig. 10 is a schematic diagram showing the quick operation interface of the task distribution executed on the front-end program of the nursing quality control and audit system of the present invention;

Fig. 11 is a schematic diagram showing the shortcut construction interface of the team member list executed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 12 is a schematic diagram showing the quick construction interface of the nursing evaluation improvement report implemented on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 13 is a schematic diagram showing the interface of monitoring items implemented on the front-end program of the nursing quality control and auditing system of the present invention;

Fig. 14 is a schematic diagram showing the audit quick operation interface executed on the front-end program of the nursing quality management audit system of the present invention;

Fig. 15 is a schematic diagram showing the assessment defects and score interface performed on the front-end program of the nursing quality control audit system of the present invention;

Figure 16 is a schematic diagram of the email notification interface that discloses the nursing quality management and auditing system of the present invention implemented on the front-end program;

Fig. 17 is a schematic diagram showing the standard operating procedure menu interface executed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 18 is a schematic diagram showing the standard operation flow description interface executed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 19 is a schematic diagram showing the catalog interface executed on the front-end program of the nursing quality management and auditing system of the present invention;

The 20th figure is to disclose the evaluation value modification performed on the front-end program by the nursing quality control and audit system of the present invention. Schematic diagram of the good report directory interface;

Fig. 21 is a schematic diagram showing the display interface of the evaluation improvement report performed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 22 is a schematic diagram showing the monitoring result report directory interface implemented on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 23 is a schematic diagram showing the display interface of the monitoring result report statistical data performed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 24 is a schematic diagram showing the display interface of the monitoring result report executed on the front-end program of the nursing quality management and auditing system of the present invention;

Figure 25 is a schematic diagram showing the interaction of multiple sets of user interfaces executed on the front-end program of the nursing quality management and auditing system of the present invention;

Fig. 26 is a schematic diagram showing the user login interface generated in the web browser by the nursing quality management audit auxiliary system of the present invention; and

Figure 27 discloses a flow chart of the implementation steps of the nursing quality control audit method of the present invention.

The present invention can be fully understood by the following examples, so that those skilled in the art can complete it, but the implementation of the present invention can not be limited by the following examples of implementation; the drawings of the present invention are not limited No limitation on size, dimension and scale is included, and the size, dimension and scale of the present invention are not limited by the drawings of the present invention during the actual implementation.

The term "preferred" herein is non-exclusive and should be understood as "preferably but not limited to". Any steps described or recorded in any specification or claim can be performed in any order line, not limited to the order described in the claims, the scope of the present invention should be determined only by the appended claims and their equivalents, and should not be determined by the examples illustrated in the implementation mode; the term "comprising" and its variations herein When appearing in the description and claims, it is an open-ended term that does not have a restrictive meaning and does not exclude other features or steps.

The usual monitoring of nursing quality indicators still maintains manual operations. Usually, the monitoring is carried out through the establishment of an audit team of the Quality Management Committee of the Nursing Department within the hospital. Nursing staff check various indicators according to the quality monitoring execution table of the central nursing quality indicator monitoring plan Team members use self-printed paper manual sheets to conduct audit operations and manually calculate the scores. Then, the team leader of the nursing quality control audit team conducts manual collection and statistical analysis to prepare a report on the monitoring results of nursing quality indicators in the nursing department. Clinical nurses need to Fill in multiple forms and sheets, and the forms are often changed. If the written information is lost, it needs to be refilled. The manager often spends several weeks to a month to collect the information due to incomplete or incorrect information.

In addition, some leaflets are transmitted in paper and electronic files, and the data collection is not consistent. The quality control indicators and administrative managers of the Quality Management Committee of the Nursing Department face many problems, such as time-consuming manual data collection, data omissions, etc. It cannot be delivered in time and the accuracy of the data is low, resulting in a waste of time and manpower. Printing paper is a waste of cost, and auditors and monitored wards have to spend extra time for auditing. The auditing process consumes cost and manpower, and must meet the evaluation requirements. Nursing staff confirm the correctness and completeness of the data during the data collection process , Statistical review, improvement and analysis, and transmission of official documents take time, which is a big load. Therefore, it is an important issue to improve the accuracy of nursing quality monitoring performed by ward nurses.

In short, the traditional use of paper-based audits for nursing quality control and monitoring operations has many shortcomings that need to be improved urgently, including the processing and evaluation of a large amount of complicated data, and the process takes a long time and resources. Incomplete and incorrect data, incorrect format, integration and analysis, time-consuming transmission of official documents, lack of timeliness, high lack of efficiency, affecting the integrity and correctness of nursing quality control and monitoring operations, etc.; if technology can be combined with nursing profession, Constructing a set of professional nursing quality management integrated information system, integrating and sharing resources, and knowledge management will save time, reduce costs, improve nursing quality, and simultaneously improve nursing quality.

Information technology devices help to obtain information, reduce duplication of data or writing errors, reduce recording time and reduce errors in data transmission. Monitoring information can save time. By simplifying the manual operation process and using informatization, in addition to the instant and rapid transmission of information, it is also possible to fully understand the current situation, improve the quality and efficiency of nursing monitoring, and allow nursing staff to spend more time in clinical care of patients. Accordingly, the present invention proposes a The innovative nursing quality control audit support system, method, user equipment and computer program products can effectively assist the implementation of nursing quality control audit.

Figure 1 reveals the system architecture view (view) of the nursing quality control auditing auxiliary system of the present invention; Figure 2 discloses a view of the hardware network equipment architecture of the medical server and user equipment included in the nursing quality management audit auxiliary system of the present invention; The hardware system of the nursing quality control auditing auxiliary system 10 of the present invention is composed of a three-layer architecture such as an audit database layer 300, a relay logic layer 200, and a front-end presentation layer (presentation layer) 100, including the distributed relay logic layer 200. As well as a series of associated hardware devices executed in the front-end display layer 100, a set of nursing quality control audit auxiliary software programs (computer program products) executed on these associated hardware devices, and the nursing quality control audit auxiliary software programs included in the The cloud system composed of the front-end program components and the back-end server program components is preferably constructed based on software-as-a-service (SaaS) and platform-as-a-service (PaaS) cloud technologies.

The audit database layer 300 includes at least one or more database servers, the relay logic layer 200 includes at least one or more program servers, and the front-end presentation layer 100 includes at least one or multiple user equipment 120, the user equipment (user equipment) is preferably a desktop computer 121, a notebook computer 123, a tablet device 125 or a smart phone 127, etc., and the user equipment 120 is mainly used to execute front-end program components , such as nursing quality control audit application programs or web browser (browser) components, etc., users include clinical users 11, auditors (head nurses) 13, supervisors 15, etc., and clinical users 11 are preferably nurses, nurses, etc. staff or caregivers.

Preferably, the user equipment and the servers of each layer establish communication links and generate communication links through wired or wireless networks, and the user equipment at the front-end display layer 100 and the relay logic layer 200 will be balanced through the server load The device 150 provides load balancing and fault tolerance functions, distributes the workload when the connection is busy, and speeds up the response speed of the server. The multiple database servers included in the audit database layer 300 are mainly used to store the nursing product management audit database , the program server included in the relay logic layer 200 is mainly used to execute the back-end server program components of the nursing quality control audit auxiliary software program, including the nursing quality control audit auxiliary software program and the like.

Various types of user equipment 120 operating in the front-end display layer 100 include, for example but not limited to: desktop computers 121, notebook computers 123, tablet devices 125 or smart phones 127, etc., which can be provided for different users to operate, To execute the front-end program component of the nursing quality control audit auxiliary software program, the front-end program component is preferably an Android, iOS application program or web browser, and the front-end program can execute the included shortcut operation program component to be displayed on the user device 120 Generate a shortcut menu for users to operate, and conduct on-site audits for the assessees for specific monitoring items.

After the shortcut operation program component is executed, a shortcut interface can be generated on the user device 120. The shortcut interface is preferably, for example but not limited to: a series of graphical user interface (GUI), based on one-click (one-click) operation Quick menu, quick operation page, quick operation Interface, shortcut list, shortcut menu, shortcut key, graphical shortcut operation interface, floating shortcut option menu window, drop-down option shortcut menu, shortcut option menu, shortcut construction interface or shortcut input field, etc.

The user equipment 120 includes hardware units such as a processor unit 101 electrically connected to each other, a communication module (communication module) 103, a storage unit (storage) 105, and a display unit 107, as well as an application program 109 and included in the application program 109. Software components such as the shortcut operation program component 111 and the application program 109 are installed on the user equipment 100 and loaded and executed through the processor unit 101. The display unit 107 is preferably an external display or touch screen.

The 3rd figure discloses the conceptual view of the database content of the nursing quality management audit database included in the nursing quality management audit auxiliary system of the present invention; the nursing quality management audit database stored in the audit database layer 300 is used to store at least for example but not Data limited to test results, evaluation improvement reports, etc., preferably in structured (structured) data format, or in semi-structured (semi-structured) data format, such as: CSV, record file, XML, JSON, etc. The stored binary text is stored in an unstructured data format, such as a common computer file, so as to provide front-end components and back-end components with access, retrieval, and increased access speed.

The front-end application program can be applied to Android and iOS systems, two major device platforms for smartphones currently on the market. For the Android device part, the front-end application program is developed using the Android Studio design editor, and the remote server program is compared with the software system part. It is better to use such as but not limited to PHP (Personal Homepage Program) command code to access the nursing quality control audit database built with MySQLDB. MySQLDB is a multi-user, multi-threaded SQL database server, which can be used as a The database software is used for effective layout, file building, and tabulation, so as to query, organize, transmit and receive data more efficiently in the future; in the part of the iOS device, the application program The method is preferably to use such as but not limited to Xcode and UIKit basic components to develop and design an application program (application program, App) interface, and use Objective-C programming language or Swift programming language for development.

The processor unit 101 receives the instructions issued by the user through the front-end application program, and according to the instructions issued by the user, connects to the relay logic layer 200 through the communication module 103, and accesses the audit database layer 300 including Nursing quality control audit database, including reading (read) required data or writing (write) data, and downloading to the user device 100 of the client, through the application program 109 and the shortcut operation program contained in the application program 109 The processing of the component 111 is finally displayed to the user on the display unit 107 through a graphical user interface or a shortcut menu. Between the application program 109 of the user equipment 100 and the nursing quality management audit database included in the relay logic layer 200 and the audit database layer 300, use such as but not limited to HTTP/HTTPS communication protocol, and cooperate with such as but not limited to JSON format for data exchange and two-way communication.

The application program 109 and the shortcut operation program component 111 or other program components contained in the application program 109, as well as the remote server program or software system, can be programmed and implemented using any programming language, such as but not limited to C, C++, C#, Java, VBScript, Macromedia Cold Fusion, COBOL, Microsoft Dynamics Server Web pages, assembly languages, PERL, PHP, awk, Python, Visual Basic, SQL stored procedures, PL/SQL, any UNIX command description language, and a data structure, Extensible Markup Language (XML) for various algorithms implemented by any combination of objects, procedures, routines, or other program elements.

Nursing quality management auditing auxiliary system, method, user equipment and computer program products, in the part of the front-end program, in addition to being built as an application program for users to operate, it can also be deployed externally (off-premises). Software as a Service (SaaS) or Platform as a Service (PaaS) cloud technology construction, and through the web browser (internet browser) executed on the user equipment 100 as the front-end user interface, it is directly provided to the user for operation, and provides the user with shift work service, In the case of using SaaS or PaaS services, users only need to obtain permission to access and use the system online, and users do not need to install applications on the Internet.

Fig. 4 is a schematic diagram showing the system architecture of the nursing quality management and auditing auxiliary system of the present invention; The front-end program components such as the application program (APP) used by the director or supervisor, the back-end server program components compiled with PHP language operated in the relay logic layer 200, and the nursing quality control audit data in the audit database layer 300 library (database).

Figure 5 is a schematic diagram showing the relationship between the operation context of the nursing quality control auditing auxiliary system and the computer program product of the present invention; when the system, method and computer program product of the present invention are actually operated, they are initiated by the auditor, and the auditor operates the user equipment As an input device, and use the system of the present invention to assist the auditing task, to perform the nursing quality auditing task, when the auditing is completed, it can output such as but not limited to assessment shortcomings, test results, monitoring result reports, or evaluation improvement reports, etc. , and stored in the nursing quality control audit database, ready to provide access, when the audit score is lower than the specified threshold, the supervisor will fill in the evaluation improvement report and send an email to the unit supervisor in time.

Fig. 6 is a schematic diagram showing the user login interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; the system provides the user login interface 501 disclosed in Fig. 6 to provide auditors and supervisors to log in to the system, providing The interface diagrams for auditors are disclosed in Figures 7 to 18, and the interface diagrams for supervisors are disclosed in Figures 19 to 25. Fig. 7 is a schematic diagram showing the shortcut operation interface of the audit function catalog executed on the front-end program of the nursing quality management audit system of the present invention; when the auditor logs in to the system, he will enter the audit as disclosed in Fig. 7 The shortcut operation interface 503 of the nuclear function catalog, auditors can select corresponding functions according to their own needs.

Fig. 8 is a schematic diagram showing the quick selection interface of the monitoring plan implemented on the front-end program of the nursing quality management and auditing system of the present invention; Enter the monitoring plan quick selection interface 505 as shown in Fig. 8. The monitoring plan quick selection interface 505 provides shortcut menus for the auditors to plan, operate and select the relevant groups and months, and the auditors operate the monitoring plan quick selection Interface 505 to input the group and month planned in the monitoring plan by clicking.

Figure 9 is a schematic diagram showing the monitoring plan construction interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; when the auditor selects the group and month, the system will display the monitoring plan as disclosed in Figure 9 The building interface 507, the monitoring plan building interface 507 will provide a monitoring plan input field, allowing auditors to input and create a monitoring plan under the selected group and month.

Fig. 10 is a schematic diagram showing the shortcut operation interface of the task assignment implemented on the front-end program of the nursing quality management and auditing system of the present invention; Fig. 11 is a quick construction of the list of team members revealed by the nursing quality management and auditing system of the present invention executed on the front-end program Schematic diagram of the interface; when the auditor presses the work distribution button in the shortcut operation interface 503 of the audit function list in Figure 7, he will enter the work distribution shortcut operation interface 509 as shown in Figure 10. Four groups of audit subgroups, auditors can click different group buttons to enter the quick construction interface 511 of the team list as shown in Figure 11, and the auditors can input and create by operating the quick construction interface 511 of the team list List of team members and designated team leaders for each group.

Figure 12 is a schematic diagram showing the shortcut construction interface of the nursing evaluation improvement report implemented on the front-end program of the nursing quality management auditing system of the present invention; After the report button is pressed, it will enter as shown in Figure 12 The evaluation improvement report quick construction interface 513, the evaluation improvement report quick construction interface 513 includes a fast input field for the basic data of the monitoring project, and a P-D-C-A fast input field, especially the P-D-C-A fast input field can provide auditors with the P-D-C-A (Plan plan, Do implementation, Check effect confirmation, Action standard) Quality control tool format input evaluation reasons to quickly write and establish nursing evaluation improvement reports.

The thirteenth figure is a schematic diagram showing the monitoring item interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; when the auditor presses the monitoring item button in the quick operation interface 503 of the audit function catalog in Figure 7, he will enter as shown in the thirteenth figure The monitoring item interface 515 disclosed in the figure, the monitoring item interface 515 will display the monitoring items that have been built for the auditor to click and monitor. In this embodiment, there are two monitoring items that have been built, namely "dry and wet". There are two items of "hand washing method" and "how to put on and take off protective equipment". In this embodiment, the auditor clicks the buttons of dry and wet hand washing methods.

Figure 14 is a schematic diagram showing the audit shortcut operation interface executed on the front-end program of the nursing quality management audit system of the present invention; when the auditor chooses to audit the monitoring items of "dry and wet hand washing methods", he can click dry and wet button to enter the audit shortcut operation interface 517 as shown in Figure 14, the audit evaluation criteria and precautions will be displayed in detail in the audit shortcut operation interface 517 to remind auditors to conduct audits according to the standards, and provide score options for Auditors evaluate by clicking. Auditors can quickly, easily and correctly complete the audit evaluation of monitoring items by operating the audit shortcut operation interface 517 .

Figure 15 is a schematic diagram showing the assessment defects and score interface performed on the front-end program of the nursing quality control audit system of the present invention; after the auditor completes the audit evaluation, he can press the audit in the quick operation interface 517 in Figure 14 Complete the button, the system will display the evaluation defect and score interface 519 as shown in Fig. The shortcomings of the test items are explained, as well as the audit results or points obtained by the evaluators, and the nursing evaluation improvement report is generated accordingly.

Fig. 16 shows the schematic diagram of the e-mail notification interface implemented on the front-end program of the nursing quality control audit system of the present invention; after the auditor completes the audit work, press the completion button in the evaluation defect and score interface 519 in Fig. 15, the system The e-mail notification function will be actively provided to allow the auditor to notify the unit supervisor or the appraiser of the nursing evaluation improvement report by e-mail. Figure 16 shows the e-mail notification interface 521 of the system of the present invention.

Fig. 17 is a schematic diagram showing the standard operation flow menu interface implemented on the front-end program of the nursing quality control audit system of the present invention; when the auditor presses the standard operation flow button in the function catalog shortcut interface 503 in Fig. 7, he will enter the following steps: The standard operating process menu interface 523 disclosed in Fig. 17, the standard operating process menu interface 523 will display the standard operating process of the monitoring project that has been built, and provide auditors with a reference to click and read. In this embodiment, there are two built The monitoring items set up are "standard operating procedures for dry and wet hand washing operations" and "standard operating procedures for wearing and removing protective equipment". In this embodiment, it is better for the auditor to select dry and wet Hand washing operation standard operating procedure button.

Fig. 18 is a schematic diagram showing the interface of the standard operating procedure performed on the front-end program of the nursing quality management and auditing system of the present invention; after the auditor clicks the button of the standard operating procedure for dry and wet hand washing operations, he will enter as shown in Fig. 18 The standard operating procedure description interface 525, the standard operating procedure description interface 525 will load the relevant standard operating procedure content, such as web pages or electronic documents, etc., for auditors to read and refer to, so as to understand the correct auditing standards in detail, and proceed accordingly audit.

Figure 19 shows that the nursing quality control and auditing system of the present invention is executed on the front-end program The schematic diagram of the catalog interface; when the supervisor logs into the system, he will enter the catalog interface 527 shown in Figure 19, and the supervisor can independently select the items displayed in the catalog interface 527 and view the corresponding report content.

Figure 20 is a schematic diagram showing the evaluation improvement report catalog interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; The evaluation improvement report catalog interface 529 shown in Figure 20, the evaluation improvement report catalog interface 529 will list the corresponding evaluation improvement reports of each monitoring item, and the supervisor can click the report button he wants to read to read the corresponding evaluation improvement report Report.

Figure 21 is a schematic diagram showing the evaluation improvement report display interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; in this embodiment, the supervisor chooses to read the dry and wet hand washing method improvement report, and presses Figure 20 The "dry and wet hand washing method improvement report" button in the evaluation improvement report catalog interface 529 enters the evaluation improvement report display interface 531 as shown in Figure 21, and the dry and wet hand washing methods will be displayed in the evaluation improvement report display interface 531. Handwashing improvement report, which includes the basic information of the monitoring items and the reasons for the evaluation displayed according to the P-D-C-A quality control tool, for review and supervision by the supervisor.

Figure 22 is a schematic diagram showing the monitoring result report catalog interface implemented on the front-end program of the nursing quality management and auditing system of the present invention; The revealed monitoring result report directory interface 533, the monitoring result report directory interface 533 will list various monitoring result reports and all evaluated units for the supervisor to select the monitoring result report and evaluated units to check the corresponding monitoring result report.

Fig. 23 is a schematic diagram of the display interface of the monitoring result report statistical data that the nursing quality management and auditing system of the present invention executes on the front-end program; in this embodiment, the supervisor is in Fig. 22 Select dry and wet hand washing methods and internal medicine in the monitoring result report catalog interface 533, the system will display the monitoring result report statistical data display interface 535 as shown in Figure 23, and the monitoring result report statistical data display interface 535 will display the monitoring result report contains Statistical data for review and supervision by supervisors.

Fig. 24 is a schematic diagram showing the monitoring result report display interface performed on the front-end program of the nursing quality management audit system of the present invention; in this embodiment, the supervisor selects dry and wet hand washing methods in the monitoring result report catalog interface 533 in Fig. 22 , the system will display the monitoring result report display interface 537 as shown in FIG. 24. The monitoring result report display interface 537 will display the detailed missing content of the monitoring result report for review and supervision by the supervisor.

Figure 25 is a schematic diagram showing the interrelationship of multiple sets of user interfaces executed on the front-end program of the nursing quality management auditing system of the present invention; the system of the present invention provides the interfaces 501-521 disclosed in Figures 7 to 18 for auditors to operate and use , and the interfaces 527-537 disclosed in Fig. 19 to Fig. 25 are used for supervisory operation.

Fig. 26 is a schematic diagram showing the user login interface generated in the web browser by the nursing quality control auditing auxiliary system of the present invention; the nursing evaluation and diagnosis system 10 of the present invention is based on software as a service (SaaS) and platform as a service (PaaS) cloud technology, can use the browser executed on the user equipment 120 of the front-end display layer 100 as the front-end program component, and generate the front-end user interface disclosed in Fig. 6 to Fig. 24 on the browser for use User operation, the user starts the browser on his own user equipment 120 in the environment that can be connected to the Internet, and enters the correct Uniform Resource Locator (URL) in the address bar to log in to the system for use, as shown in Figure 26 The user login interface 501 generated by the system of the present invention in a browser is disclosed.

The 27th figure discloses the flow chart of the implementation steps of the nursing quality management audit method of the present invention; in summary, the nursing quality management audit method 600 of the present invention preferably includes the following steps: in the audit data layer Establish a nursing quality control audit database (step 601); install a nursing quality control audit auxiliary computer program product (step 603) that includes shortcut operation program elements at the relay logic layer; Establish a communication link between the user equipment (step 605); Execute the front-end computer program product on the user equipment for user operation, so as to drive the shortcut operation program component to generate a shortcut interface in the front-end computer program product, the user passes Execute the nursing quality management audit operation by operating the shortcut interface (step 607); and upload the audit result of the nursing quality management audit operation to the nursing quality management audit database (step 609).

The above embodiments of the present invention can be arbitrarily combined or replaced with each other, thereby deriving more implementation forms, but none of them depart from the scope of protection intended by the present invention. More embodiments of the present invention are further provided as follows:

Embodiment 1: A nursing quality management auditing auxiliary system, which includes: an audit data layer, which includes a nursing quality management audit database; a relay logic layer, which is installed with a nursing quality management auditing auxiliary computer program product that includes shortcut operation program elements , and communicate with the data layer; and user equipment, which is communicated with the relay logic layer, and provides a front-end computer program product for the user to operate, so as to drive the shortcut operation program component in the front-end computer program product A shortcut interface is generated, and the user executes the nursing quality management audit operation through the operation shortcut interface, and uploads the audit result to the nursing quality management audit database.

Embodiment 2: Nursing quality management and audit auxiliary system as described in claim 1, wherein the shortcut interface is selected from a graphical user interface, a shortcut menu, a shortcut operation webpage, a shortcut operation interface, a shortcut list, a shortcut menu, and a shortcut button , one of a graphical shortcut operation interface, a floating shortcut option menu window, a drop-down option shortcut menu, a shortcut option menu, a shortcut construction interface, and a shortcut input field.

Embodiment 3: The nursing quality control and audit auxiliary system as described in Claim 1, wherein the user equipment is selected from one of desktop computers, notebook computers, tablet devices and smart phones.

Embodiment 4: The nursing quality management and audit auxiliary system as described in claim 1, wherein the front-end computer program product is selected from one of an application program and a web browser.

Embodiment 5: An auxiliary user device for nursing quality management and auditing, which is connected with the relay logic layer of the nursing quality management and auditing auxiliary computer program product containing shortcut operation program components installed at the remote end, and the relay logic layer is connected with the storage There is an audit data layer communication link of the nursing quality management audit database. The nursing quality management audit auxiliary user equipment includes: a display unit; and a processor unit, which executes a front-end computer program product for user operation to drive the shortcut operation program The component generates a shortcut interface in the front-end computer program, and the user executes the nursing quality management audit operation through the operation shortcut interface, and uploads the audit result to the nursing quality management audit database.

Embodiment 6: Nursing quality management audit auxiliary user equipment as described in claim 5, wherein the nursing quality management audit auxiliary user equipment is selected from one of desktop computers, notebook computers, tablet devices and smart phones .

Embodiment 7: The nursing quality management and audit auxiliary user device as described in claim 5, wherein the front-end computer program product is selected from one of an application program and a web browser.

Embodiment 8: An auxiliary method for auditing nursing quality control, which includes: establishing a nursing quality control audit database at the audit data layer; installing a nursing quality control auditing auxiliary computer program product including shortcut operation program elements at the relay logic layer; Establish a communication link between the audit data layer, the relay logic layer, and the user equipment; execute the front-end computer program product on the user equipment for user operation, so as to drive the shortcut operation program component to be generated in the front-end computer program product fast interface, the user executes the nursing quality management audit operation through the operation shortcut interface; and uploads the audit result of the nursing quality management audit operation to the nursing quality management audit database.

Embodiment 9: The method for assisting nursing quality management and auditing as described in claim 8, wherein the nursing quality management and auditing auxiliary user equipment is selected from one of desktop computers, notebook computers, tablet devices and smart phones.

Embodiment 10: The nursing quality control auditing auxiliary method as described in Claim 8, wherein the front-end computer program product is selected from one of an application program and a web browser.

The various embodiments of the present invention can be combined or replaced arbitrarily with each other, thereby deriving more implementation forms, but none of them depart from the intended protection scope of the present invention, and the definition of the protection scope of the present invention is fully defined by the patent scope of the present invention application The recorder shall prevail.

600: Nursing quality control auditing auxiliary method of the present invention

601-609: Implementation steps

Claims (10)

A nursing quality control auditing auxiliary system, which includes: An audit data layer, which includes a nursing quality management audit database; A relay logic layer, which installs a nursing quality control audit auxiliary computer program product including a shortcut operation program element, and communicates with the data layer; and A user device, which communicates with the relay logic layer, and provides a front-end computer program product for a user to operate, so as to drive the shortcut operation program component to generate a shortcut interface in the front-end computer program product, the use The operator executes the nursing quality control audit operation through the quick operation interface, and uploads the audit results to the nursing quality control audit database. Nursing quality management and audit auxiliary system as described in claim 1, wherein the shortcut interface is selected from a graphical user interface, a shortcut menu, a shortcut operation webpage, a shortcut operation interface, a shortcut list, a shortcut menu, One of a shortcut key, a graphical shortcut operation interface, a floating convenient option menu window, a drop-down option shortcut menu, a shortcut option menu, a shortcut building interface and a shortcut input field. In the nursing quality control and audit auxiliary system as described in claim 1, wherein the user equipment is selected from one of a desktop computer, a notebook computer, a tablet device, and a smart phone. As the nursing quality management and audit auxiliary system described in Claim 1, wherein the front-end computer program product is selected from one of an application program and a web browser. A device for assisting users in nursing product management and auditing, which is equipped with a remote device that includes a shortcut operation A nursing quality management audit of program components assists a relay logic layer communication link of computer program products, and the relay logic layer communicates with an audit data layer storing a nursing quality management audit database, and the nursing quality management audit assists use Or equipment includes: a display unit; and A processor unit, which executes a front-end computer program product for a user to operate, so as to drive the shortcut operation program component to generate a shortcut interface in the front-end computer program product, and the user executes the nursing quality management audit through the operation shortcut interface operation, and upload the audit results to the nursing quality management audit database. Nursing quality management audit auxiliary user equipment as described in claim 5, wherein the nursing quality management audit auxiliary user equipment is selected from one of a desktop computer, a notebook computer, a tablet device and a smart phone . As the nursing quality management and audit auxiliary user device described in claim 5, wherein the front-end computer program product is selected from one of an application program and a web browser. An auxiliary method for auditing of nursing quality control, which comprises: Establish a nursing quality management audit database in an audit data layer; Install a nursing quality control audit auxiliary computer program product including a shortcut operation program element on a relay logic layer; establishing a communication link between the audit data layer, the relay logic layer, and a user device; Executing a front-end computer program product on the user equipment for operation by a user, so as to drive the shortcut operation program component to generate a shortcut interface in the front-end computer program product, the use The operator executes a nursing quality control audit operation through the operation shortcut interface; and Upload the audit result of the nursing quality control audit operation to the nursing quality control audit database. The nursing quality management auditing auxiliary method as described in Claim 8, wherein the nursing quality management auditing auxiliary user device is selected from one of a desktop computer, a notebook computer, a tablet device, and a smart phone. The nursing quality control auditing auxiliary method as described in Claim 8, wherein the front-end computer program product is selected from one of an application program and a web browser.

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