TWI817059B - A merchant consumption information processing system and method thereof - Google Patents

Abstract

The invention provides a merchant consumption information processing system and a method thereof, which are applied in a consumer consumption information processing service environment. The merchant consumption information processing system mainly includes: merchant's POS (Point Of Sale) machine, terminal device, consumer and brand When consumers make purchases at the merchant, the merchant's POS machine will generate consumption information and store it in the merchant's POS machine. The terminal device can retrieve the consumption information from the merchant's POS machine, and the brand owner can also retrieve the consumption information from the merchant's POS machine. The POS machine captures the consumption information, and the brand owner accumulates and calculates points (points/bonuses) based on the consumption of the consumer (member account) based on the analyzed and classified consumption information, so that the consumer can accumulate each brand in consumption through the present invention. quotient points.

Description

A merchant consumption information processing system and method thereof

The present invention relates to a merchant consumption information processing system and a method thereof, which are particularly applied in a consumer consumption information processing service environment, especially for capturing consumption information from a merchant's POS machine.

In the current model of product sales and consumer services, customer loyalty programs are a big test for large brands or suppliers. Large brand manufacturers usually have more than a hundred products that are daily necessities, but ordinary consumers Consumers usually don’t know that the products are from the same group. Therefore, how can consumers concentrate on the products of the group, accelerate consumption, increase turnover, increase stickiness, reduce marketing costs, reduce customer acquisition costs, and cover all consumption points in one go? It takes a lot of effort to maximize the group's revenue.

How can we solve the test of customer loyalty programs of large brands or suppliers? How can ordinary consumers know that more than 100 products of large brand manufacturers that are daily necessities are products of the same group? How can consumers be made aware that Concentrate the consumption of products in the group, accelerate consumption, increase turnover, increase stickiness, reduce marketing costs, reduce customer acquisition costs, and cover all consumption points in one go, which can maximize the group's revenue.

Brands and/or suppliers of products and sales records can directly obtain consumer consumption data that includes at least one of the records, without having to go through the point of sale (for example, convenience stores, hypermarkets) where the products are sold. In other words, Brand owners and/or suppliers can directly obtain consumers' consumption data and control the market more accurately. All of the above are problems that need to be solved.

The technical feature of the present invention is to improve the above problems and provide a merchant consumption information processing system and method thereof, which are applied in a consumer consumption information processing service environment.

The merchant's consumption information processing system mainly includes: the merchant's POS (Point of Sale) machine, terminal device, consumers and brand owners. The terminal device can be a computer, smart phone, tablet or portable electronic device.

When consumers make purchases at a merchant, the merchant's POS machine will generate consumption information and store it in the merchant's POS machine. The consumption information includes brand, item/quantity, price, sales record data, and purchasing channels, etc. .

Preferably, the merchant's consumption information processing system is actually executed through an application program in the terminal device, and the application program includes a retrieval module, an information storage module, an analysis module and a display module.

The terminal device can retrieve consumption information from the merchant's POS machine, and the brand owner can also retrieve consumption information from the merchant's POS machine. On the other hand, the brand owner can also obtain consumption information by connecting to the terminal device.

Preferably, the application in the terminal device needs to be logged in by the member, that is, when the consumption is generated, the member has been logged in, so the consumption information can be captured.

Merchants' consumption information processing methods mainly include: retrieval of consumption information from POS machines, consumption information analysis and point data transmission.

When a consumer makes a purchase, the merchant's POS machine records the consumption information, and the terminal device or brand owner retrieves the consumption information by connecting to the merchant's POS machine.

The analysis module of the terminal device performs data analysis and classification processing on the consumption information based on the brand, item/quantity, price, sales record, and purchasing channel. On the other hand, the brand owner can also analyze the consumption information based on item/quantity. , prices, sales records, and purchasing channels, etc. are analyzed and calculated.

The brand owner will accumulate and calculate the points (points/bonuses) based on the consumption of the consumer (member account) after analyzing and classifying the consumption information, and transmit it back to the terminal device.

Preferably, the brand owner can perform follow-up service actions, and the brand owner can send discount information for product consumption to the terminal device, so that members can enjoy the product consumption services provided by the brand owner or supplier, so that consumers who are members can interact with Brand owners or suppliers can conduct two-way information flow.

The following is a more detailed description of the embodiments of the present invention with reference to drawings and component symbols, so that those skilled in the art can implement them after reading this specification.

Please refer to Figure 1 for the implementation of the present invention. Figure 1 shows a schematic diagram of a merchant consumption information processing system of the present invention. The system mainly includes the merchant's POS (Point Of Sale) machine 10, the consumer 20 and the terminal device 30. The terminal device 30 It can be a computer, smart phone, tablet or portable electronic device.

When the consumer 20 makes consumption at the merchant, the merchant's POS machine 10 will generate consumption information and store it in the merchant's POS machine 10. The consumption information includes brand, item/quantity, price, sales record data, and Purchase access, etc.

When consumption occurs, regardless of whether the consumer 20 chooses to print out the consumption invoice, the consumption information will be left on the merchant's POS machine 10, and the terminal device 30 can retrieve the consumption information from the merchant's POS machine 10.

Please further refer to Figure 2. Figure 2 shows a schematic diagram of the merchant's consumption information processing system and the brand merchant according to the present invention. Similarly, the terminal device 30 can retrieve consumption information from the merchant's POS machine 10, and the brand merchant 40 can also retrieve the consumption information from the merchant's POS machine 10. The POS machine 10 captures consumption information. On the other hand, the brand owner 40 can also obtain consumption information by connecting to the terminal device 30 .

The terminal device 30 is implemented through an internal application program 300. As shown in Figure 2, the application program 300 includes a capture module 301, an information storage module 302, an analysis module 303 and a display module 304.

The capture module 301 is connected to the merchant's POS machine 10 through the terminal device 30, and then captures the consumption information in the POS machine 10, and stores the information in the information storage module 302.

It should be noted that the application 300 in the terminal device 30 needs to be logged in by the member. That is, when the consumption is generated, the member has been logged in, so the consumption information can be captured without capturing other people's information. Consumer information.

Furthermore, the analysis module 303 classifies and analyzes the consumption information from the information storage module 302, and analyzes and classifies the consumption information according to brands, items/quantities, prices, sales records, purchase channels, etc. Process, and transmit the analyzed, classified and processed consumption information to each corresponding brand owner 40 system and display module 304.

It should be noted that the brand owner 40 can also capture consumption information through the merchant's POS machine 10 and analyze and calculate the consumption information of different consumers, or use the analyzed and classified consumption information sent from the terminal device 30 Make calculations.

Since the merchant consumption information processing system of the present invention requires logging in member information, the brand owner 40 can pour the calculated points/dividends/points into the member account according to the analyzed and classified consumption information.

Utilizing the merchant consumption information processing system of the present invention, the brand merchant 40 can directly obtain each consumer's consumption data by connecting to the merchant's POS machine 10 without going through the sales terminal (for example, convenience store, large store) where the goods are sold. Stores). In other words, brand owners 40 can directly know consumers' consumption information and control the market more accurately.

In addition, depending on actual needs, the brand 40 can perform subsequent service actions. The brand 40 can send preferential information for product consumption to the display module 304 of the terminal device 30 of the present invention, so that members can enjoy the product consumption provided by the brand 40 The service enables two-way information circulation between consumers and brands who are members.

In practical applications, when consumers make purchases, they may choose to print the consumption invoices or store them on the carrier. No matter which method is chosen, a record will be left on the merchant's POS machine 10, and the consumer may choose to print the consumption invoices while making purchases. Log in to the member through the application 300 in the terminal device 30, so that the acquisition module 301 can correctly acquire the consumption information, and after the analysis module 303 analyzes and classifies the processing, the brand 40 performs corresponding processing based on the analyzed and classified consumption information. After the corresponding points/bonuses/points are calculated, the information is uniformly sent to the display module 304 for display, allowing consumers to accumulate points of each brand during consumption through the present invention.

Please refer to Figure 4 for the merchant consumption information processing method of the present invention. Figure 4 shows a flow chart of the merchant consumption information processing method of the present invention.

First, in step S1, consumption information is retrieved from the merchant's POS machine. When the consumer 20 makes a purchase, the merchant's POS machine 10 records the consumption information. The terminal device 30 or the brand 40 records the consumption information by connecting to the merchant's POS machine 10. Capture the consumption information and proceed to step S2.

In step S2, consumption information is analyzed. The analysis module 303 of the terminal device 30 performs data analysis and classification processing on the consumption information according to the brand, item/quantity, price, sales record, purchase channel, etc. On the other hand, the brand The merchant 40 may also analyze and calculate the consumption information based on items/quantities, prices, sales records, purchasing channels, etc., and proceed to step S3.

In step S3, point data is transmitted. The brand 40 accumulates and calculates points (points/bonuses) according to the consumption of the consumer (member account) based on the analyzed and classified consumption information, and transmits it back to the terminal device 30. Display module 304.

In addition, in response to actual needs, follow-up service actions can be performed. The brand 40 can send discount information for product consumption to the terminal device 30, so that members can enjoy the product consumption services provided by the brand 40, so that the members' consumers and the brand can Business 40 can carry out two-way information flow.

Furthermore, the merchant's POS machine 10 will record the consumption amount, brand, item, store information, time, etc. here.

The analysis module 303 analyzes the consumer information and captures all detailed information related to brand, item, quantity, and price. It can compare all items, brands, quantities, and prices to identify cooperative brands 40 The brand will pour points/points/dividends into the consumer's membership account based on the consumption information, directly helping the consumer accumulate brand points.

The effect of the present invention is that when applied in a consumer information processing service environment, when the merchant's consumption information processing system of the present invention is used to perform information processing methods, the brand or supplier of product sales can directly obtain the consumer's consumption information. , without having to go through the sales end of the product (for example, convenience stores, hypermarkets). In other words, brands or suppliers can directly know consumers' consumption data and control the market more accurately.

Another effect of the present invention is that in the past, only sales channels had access to consumers’ consumption data, and the mechanism for accumulating points/dividends for members only existed with sales channels, and brands or suppliers could not participate. Through the system of the present invention, And its methods allow brands or suppliers to obtain consumers' consumption data, further provide brand owners with a member accumulation point/dividend mechanism, directly circulate information with consumers, and stabilize consumers' brand loyalty.

The above is only used to explain the preferred embodiments of the present invention, and is not intended to limit the present invention in any form. Therefore, any modifications or changes related to the present invention are made under the same creative spirit. , should still be included in the scope of protection intended by the present invention.

10:POS machine 20:Consumer 30:Terminal device 301: Capture module 302: Information storage module 303:Analysis module 304:Display module 40: Brand owner S1, S2, S3: steps

Figure 1 shows a schematic diagram of the merchant consumption information processing system of the present invention; Figure 2 shows a schematic diagram of the merchant consumption information processing system and the brand owner of the present invention; Figure 3 shows a schematic diagram of the application program interface in the terminal device of the present invention; and Figure 4 shows the present invention Flowchart of merchant consumption information processing method.

10:POS machine

20:Consumer

30:Terminal device

Claims (9)

A merchant consumption information processing system is applied in a consumer consumption information processing service environment, including: POS (Point Of Sale) machine. The merchant's POS (Point Of Sale) machine, when a consumer makes a purchase, The POS machine records the consumer's consumption information; and a terminal device, which acquires the consumption information by connecting to the POS machine; wherein, a brand merchant also acquires the consumption information by connecting to the POS machine. To consume information, the terminal device has an application program, the application program includes a retrieval module, an information storage module, an analysis module and a display module, and the analysis module of the terminal device performs processing from the information storage The consumption information in the module is analyzed and classified according to brand, item, quantity, price, sales record and purchasing channel, and the results are sent to the brand owner, who also analyzes the captured consumption information. and classification processing. Finally, the brand owner calculates corresponding points, bonuses or points based on the analysis and classification processing of the consumption information, and transmits them back to the terminal device. For example, the merchant consumption information processing system of claim 1, wherein the terminal device is a computer, a smart phone, a tablet computer or a portable electronic device. For example, request the merchant consumption information processing system of item 1, wherein the application in the terminal device requires member login. When the consumer makes consumption, the application has already logged in, and the consumption information can be captured. And be able to accumulate corresponding points, bonuses or points. For example, the merchant consumption information processing system of item 3 is requested, wherein the analysis module classifies the consumption information from the information storage module and captures the brand, item, quantity, and price. All detailed information is compared with all items, brands, quantities, and prices, and the brands that cooperate with the brand are identified. Points are poured into the consumer's membership account based on the consumption information to accumulate brand points. . A merchant's consumption information processing method is applied in a consumer's consumption information processing service environment, including: retrieving consumption information from a POS machine, a consumer's consumption information is recorded by the merchant's POS machine at the moment when consumption occurs, and a terminal The device or a brand acquires consumption information by connecting to the merchant's POS machine; consumption information analysis, the terminal device has an application program, the application program includes a retrieval module, an information storage module, and an analysis module and a display module. The analysis module of the terminal device performs data analysis and classification processing on the consumption information from the information storage module based on brand, item, quantity, price, sales record, and purchase channel. , and transmit the results to the brand owner. The brand owner also analyzes and classifies the acquired consumption information based on items, quantities, prices, sales records, and purchase channels; and transmits point data to the brand owner. The consumption information after the analysis and classification processing is accumulated and calculated according to the consumption of the consumer's membership account, and is returned to a display module of the terminal device. For example, request the merchant consumption information processing method of item 5, wherein the terminal device is a computer, a smart phone, a tablet computer or a portable electronic device. For example, request the method for processing merchant consumption information in item 5, in which the consumer needs to log in the terminal device as a member during the consumption process. When the consumption is made, the consumption information can be captured and the corresponding points can be accumulated. Or bonuses or points. For example, request the merchant consumption information processing method of item 5, wherein the brand merchant sends product discount information to the terminal device. The merchant consumption information processing method described in request item 5, wherein the consumption information recorded by the POS machine includes brand, item, quantity, price, sales record data, and purchase channel.

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