TWI803789B - A consumer information processing system and method thereof - Google Patents

Abstract

The present invention provides a consumption information processing system and its method, which are applied in the consumption information processing service environment of consumers. The consumption information processing system mainly includes: a terminal device, a data center and a consumption invoice. The terminal device obtains the consumption information from the data center or the consumption invoice. Consumer information, classify and analyze the consumer information, and send the analyzed and classified consumer information to each corresponding brand owner system, so that the brand owner can obtain the consumer's consumption information, and further provide the brand owner with membership accumulation points Number/bonus mechanism.

Description

A consumer information processing system and method thereof

The present invention relates to a consumption information processing system and its method, especially applied in the consumption information processing service environment of consumers.

As far as the current commodity sales and consumer services are concerned, for large brand owners or suppliers, the customer loyalty plan is a big test, and large brand manufacturers usually have more than 100 kinds of products that are necessities of life, but the general consumption Consumers usually do not know that they are products of the same group. Therefore, how to make consumers concentrate on product consumption in the group, accelerate consumption, increase turnover, increase stickiness, reduce marketing costs, and reduce customer acquisition costs. Maximizing the group's revenue is all about painstaking efforts.

How to solve the test of customer loyalty programs of large brand owners or suppliers, how to let ordinary consumers know that more than 100 kinds of products of large brand manufacturers that are necessities of life are products of the same group, how to enable consumers Concentrate on product consumption in the group, accelerate consumption, increase turnover, increase stickiness, reduce marketing costs, reduce customer acquisition costs, and capture all consumption points in one go to maximize group revenue.

Brand owners and/or suppliers of products and sales records can directly obtain consumers’ consumption data including at least one of the records, without going through the sales terminal (for example, convenience stores, hypermarkets) that sells products. In other words, Brand owners and/or suppliers can directly know consumers' consumption information, and can control the market more accurately, and all the above are problems to be solved.

The technical feature of the present invention is to improve the above-mentioned problems, and provide a consumer information processing system and its method, which are applied in the consumer information processing service environment of consumers.

The consumption information processing system mainly includes: a terminal device, a data center and a consumption invoice. The terminal device can be a computer, a smart phone, a tablet computer or a portable electronic device.

The terminal device obtains the consumer's consumption information from the data center or the consumption invoice. The consumption information obtained from the data center is the raw data of the Ministry of Finance, and the other is obtained by scanning the content of the consumption invoice or the QR Code.

Preferably, the consumer information processing system is actually implemented through the application program interface in the terminal device, and the application program interface includes a collection module, an information storage module, an analysis calculation module and a display module.

The analysis calculation module classifies and analyzes the consumption information from the information storage module, and analyzes and classifies the consumption information according to the brand, item/quantity, price, and purchase channel, and then classifies the analysis The subsequent consumption information is sent to each corresponding brand owner system and display module.

The consumption information processing method mainly includes: acquiring consumption information action, consumption information analysis and point data transmission.

The terminal device receives consumption information from consumption invoices or data centers.

The analysis and calculation module performs data analysis/category processing on the consumer information according to brand, item/quantity, price, and sales channel.

The brand owner accumulates and calculates points (integrals/bonuses) according to the consumption data of the consumer (member account) based on the analyzed and classified consumption data, and sends it back to the display module of the terminal device.

Preferably, the brand owner can carry out follow-up service actions, and the brand owner can send the preferential message of commodity consumption to the terminal device, so that members can enjoy the commodity consumption service provided by the brand owner or supplier, so that consumers who are members and Brand owners or suppliers can conduct two-way information flow.

The implementation of the present invention will be described in more detail below in conjunction with the drawings and symbol numbers, so that those skilled in the art can implement it after studying this specification.

Please refer to FIG. 1 for an embodiment of the present invention. FIG. 1 shows a schematic diagram of a consumer information processing system of the present invention. The system mainly includes a terminal device 10, a data center 20, and a consumer invoice 30. The terminal device 10 can be a computer, a smart phone, Tablet or portable electronic device.

The terminal device 10 obtains the consumer's consumption information from the data center 20 or the consumption invoice 30, wherein the consumption information obtained from the data center 20 is the raw data of the Ministry of Finance, and in addition, it scans the content of the consumption invoice 30 or QR code comes.

Furthermore, the consumption information of the data center 20 is obtained from the information system of the merchant 40 where the consumer consumes, that is, the consumer does not print out the physical consumption invoice 30 while consuming, but stores the invoice in the Tool, and concentrated in the data center 20 of the original data of the Ministry of Finance, available for query, as shown in Figure 2, Figure 2 shows a schematic diagram of the data center of the consumer information processing system of the present invention.

Next, please refer to FIG. 1 to FIG. 4 in combination, wherein FIG. 3 shows a schematic diagram of the application program interface 100 in the terminal device 10 of the present invention, and FIG. 4 shows a schematic diagram of the consumer information processing system and brand merchants of the present invention.

The consumer information processing system of the present invention is actually executed through the application programming interface 100 in the terminal device 10 . The application programming interface 100 includes a collection module 101 , an information storage module 102 , an analysis calculation module 103 and a display module 104 .

The collection module 101 can obtain consumption information through the data center 20 of raw data of the Ministry of Finance, and can also obtain consumption information by scanning the content of the consumption invoice 30 or the QR Code.

All the obtained consumption information will be stored in the information storage module 102 for the user of the terminal device 10 to query.

Furthermore, the analysis calculation module 103 classifies and analyzes the consumption information from the information storage module 102, and analyzes and classifies the consumption information according to the brand, item/quantity, price, and purchase channel, etc. , and transmit the analyzed and classified consumer information to each corresponding brand owner 50 system and display module 104 .

It should be noted that the consumption information processing system of the present invention can bring in member information, that is, login is required, and points/bonuses/points are poured into member accounts according to the analyzed and classified processed consumption information.

Utilizing the consumer information processing system of the present invention, brand owners or suppliers can directly obtain each consumer's consumption data (from the data center 20 and consumption invoice 30 of the Ministry of Finance's original data), without going through the sales terminal of the product (such as , convenience stores, hypermarkets), in other words, brand owners or suppliers can directly know consumers' consumption data, and can control the market more accurately.

In addition, according to actual needs, follow-up service actions can be carried out, and the brand owner 50 or supplier can send the preferential message of commodity consumption to the display module 104 of the consumption information processing system of the present invention, so that members can enjoy the benefits of the brand owner 50 or supplier. The commodity consumption service provided enables two-way information exchange between member consumers and brand owners 50 or suppliers.

In practical applications, consumers may choose to print the consumption invoice 30 or store it in the vehicle when they make consumption. If they choose to store it in the vehicle, their consumption information will be concentrated in the data center 20. After logging in as a member, the API 100 obtains its own consumption information by scanning the consumption invoice 30 or from the data center 20, and after the analysis and classification processing by the analysis and calculation module 103, the consumption information after analysis and classification by the brand owner 50 is compared. The corresponding points/bonuses/points are calculated, and the information is uniformly sent to the display module 104 for display, so that consumers can accumulate points for each brand in consumption through the present invention.

Please refer to FIG. 5 for the consumption information processing method of the present invention. FIG. 5 shows a flowchart of the consumption information processing method of the present invention.

First, in step S1, the act of acquiring consumption information is performed. The terminal device 10 receives the consumption information from the consumption invoice 30 or the data center 20. Here, by scanning the content of the invoice or the QR Code, and the raw data from the Ministry of Finance obtained, and proceed to step S2.

In step S2, the consumption information analysis action is performed, and the analysis and calculation module 103 performs data analysis/category processing on the consumption information according to the brand, item/quantity, price, and sales channel, etc., and can bring in member information to make the brand The merchant 50 pours points/bonuses/points into the member account according to the consumption information, and proceeds to step S3.

In step S3, point data transmission is performed, and the brand owner 50 accumulates and calculates points (points/bonuses) according to the consumer (member account) consumption of the analyzed and classified consumption data, and sends it back to the terminal device 10 shows in module 104.

In addition, according to actual needs, follow-up service actions can be carried out. The brand owner 50 or the supplier can send the preferential message for commodity consumption to the terminal device 10, so that members can enjoy the commodity consumption service provided by the brand owner 50 or the supplier. Consumers of members and brand owners 50 or suppliers can conduct two-way information exchange.

Furthermore, the content of the consumption invoice 30 or the QR Code scanned by the terminal device 10 will bring out the consumption amount, items, store information, time, etc. here.

The analysis and calculation module 103 analyzes the consumption information and captures all detailed information related to brands, items, quantities, and prices, and can compare all items, brands, quantities, and prices to identify cooperative brands 50 brands, according to the consumption information, pour points/integrals/bonuses into consumers' membership accounts, and directly help consumers accumulate brand points.

The effect of the present invention is that when it is applied to the consumer information processing service environment of consumers, when using the consumer information processing system of the present invention to carry out the information processing method, the brand owner or supplier of commodity sales can directly obtain the consumer's consumption data, It does not need to be obtained through the sales terminal (for example, convenience store, hypermarket) that sells goods. In other words, brand owners or suppliers can directly know consumers' consumption information, and can control the market more accurately.

Another effect of the present invention is that in the past, only the sales channel had access to the consumer's consumption data, and the mechanism for members to accumulate points/bonuses only existed in the sales channel, and brand owners or suppliers could not participate in it. Through the system of the present invention Its method allows brand owners or suppliers to obtain consumers' consumption information, further provides brand owners with a member accumulation point/bonus mechanism, directly communicates with consumers, and stabilizes consumers' brand loyalty.

The above are only preferred embodiments for explaining the present invention, and are not intended to limit the present invention in any form. Therefore, any modification or change related to the present invention made under the same creative spirit , should still be included in the scope of protection intended by the present invention.

10: Terminal device 100: API 101:Collect modules 102:Information storage module 103: Analysis and calculation module 104: Display module 20: Data center 30: Consumption invoice 40: Merchant 50:Brand business S1, S2, S3: steps

Fig. 1 shows the schematic diagram of the consumer information processing system of the present invention; Figure 2 shows a schematic diagram of the data center of the consumer information processing system of the present invention; Fig. 3 shows the schematic diagram of the application program interface in the terminal device of the present invention; FIG. 4 shows a schematic diagram of the consumer information processing system and brand merchants of the present invention; and FIG. 5 shows a flow chart of the consumption information processing method of the present invention.

10: Terminal device

20: Data center

30: Consumption invoice

Claims (6)

A consumer information processing system, which is applied in a consumer consumer information processing service environment, includes: a terminal device; a consumer invoice; and a data center; wherein, the terminal device obtains a Consumption information, the data center further collects consumption records from multiple merchants, and the terminal device analyzes and classifies the consumption information according to brands, item quantities, prices, and sales channels, and sends the results to different corresponding According to the analysis and classification of the consumer information, the different corresponding brand owners calculate the corresponding points/bonuses/points and send them back to the terminal device. The consumption information processing system of claim 1, wherein the terminal device obtains the consumption information by scanning the content of the consumption invoice or the QR Code. The consumer information processing system according to claim 1, wherein the data center has raw data of the Ministry of Finance. The consumer information processing system according to Claim 1, wherein the terminal device has an API, including a collection module, an information storage module, an analysis calculation module, and a display module. As in the consumption information processing system of claim 4, wherein, the analysis calculation module classifies the consumption information from the information storage module and captures the information of brand, item, quantity, and price All detailed information, compare all items, brands, quantities, and prices, find out the brand of the brand that has cooperation, and pour points into the consumer's terminal device according to the consumption information to accumulate brand points number. For example, the consumption information processing system of claim 4, wherein the application program interface of the terminal device requires a member to log in to obtain the corresponding consumption information and accumulate points.

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