TWI790766B - Method of providing information related to a service for item transfer by an electronic device and electronic device for the method - Google Patents

Abstract

A method of providing information related to a service in an electronic apparatus, which includes acquiring information on a first store selected by a picker among one or more stores for which a transfer request is confirmed, performing an operation for picking work on the first store based on the acquired information on the first store, and performing an operation of processing information on a tote on which the picking work is performed is provided.

Description

Method for providing information related to a service of item transfer by means of an electronic device and electronic device used for the method

The present invention relates to a method and a device for providing information related to a service, and more particularly to a method of providing information related to a delivery service of an item requested by a store and its electronic device .

With the development of electronic technology, e-commerce has become a shopping field. Customers can purchase items online without going directly to a shopping mall or market, and the items purchased online are delivered to the delivery destination requested by the customer.

In the case of electronic commerce, since providing detailed and accurate information about products has a significant impact on service satisfaction, various methods of providing more detailed and accurate information are discussed.

In this regard, related technical documents such as KR101756594B1 and KR101500849B1 can be referred to.

One aspect provides an electronic device for providing information related to a service equipment capable of providing information related to a delivery service for an item requested by a store.

Technical matters to be solved by the present invention are not limited to the above-mentioned technical matters and those skilled in the art to which the present invention pertains can clearly understand other technical matters not mentioned from the following description.

According to one aspect, a method of operating an electronic device for providing information related to a service and an electronic device for supporting the method are provided.

According to an aspect, there is provided a method of providing information related to a service of item transfer in an electronic device, the method may include: obtaining information about one or more stores selected by a picker to confirm a transfer request Information for a first store; identification of one or more items contained in the first transfer request message for the first store; a first shipping box for a pick job corresponding to the first transfer request message Obtaining the picking completion information about a first item among the one or more items on the basis of; and when acquiring the picking completion information about the first item, providing a the remaining capacity confirms first information whether the picking of the first shipping box is completed; and when obtaining a first input of completing the picking of the first shipping box by the picker in response to the first information, determining whether a release of a bundle of at least one item picked in the first tote needs to be released; and providing destination information for the first tote based on whether the release of the bundle is required.

In an exemplary embodiment, the acquisition of the picking completion information about the first item may include: acquiring information about the first shipping box and work location information of the picker; based on providing the information about the first item and first location information about storing the first item; and in response to providing information about the first item based on a second input of the picker for the first location information The picking execution information of the first item is acquired about the first item The picking completion information of an item.

In an exemplary embodiment, location information about each of the one or more items stored can be confirmed based on the working location information, and according to the first item's first item among the sequence information about the one or more items A sequence of information provides the information about the first item and the first location information.

In an exemplary embodiment, among the location information about each of the one or more items stored, the first location information may be closest to the working location information.

In an exemplary embodiment, the acquiring of the picking completion information about the first item in response to the picking execution information about the first item may include: in response to acquiring the second location information about the first item. input; providing detailed information about the first item and the picking execution information about the first item in response to the second input; and corresponding to the picking execution information about the first item at the picker Obtain picking completion information about the first item based on a third input.

In an exemplary embodiment, the pick performance information about the first item may include information about an ordered quantity of the first item corresponding to the first transfer request information and about the picker's response to the The order quantity of the first item enters information of a picked quantity of the first item, and the pick completion information about the first item may include The quantity confirms the picked information of the first item.

In an exemplary embodiment, the method of providing information related to a service may further include, when the input picked quantity is less than the ordered quantity of the first item, responding to the confirmation of the first item The information for this pick provides information for identifying a cause associated with this entered pick quantity.

In an exemplary embodiment, the method of providing information related to a service It may further include, when it is confirmed according to the first location information that one of the causes of insufficient storage quantity of the first item is confirmed, providing other location information about storing the first item on the basis of the work location information.

In an exemplary embodiment, the method of providing information related to a service may further include: providing destination information of the first shipping box when a cause of insufficient remaining capacity of the first shipping box is confirmed; obtaining information about a second shipping box for a pick job corresponding to the first transfer request information; and providing the remaining quantity for excluding the input picked quantity according to the ordered quantity of the first item Pick information directing the first item to the second tote.

In an exemplary embodiment, the method of providing information related to a service may further include, when the second input is not obtained in response to the first location information, providing information about storing the Other location information of the first item.

In an exemplary embodiment, the method of providing information related to a service may further comprise: obtaining a fourth input of the picker continuing the picking of the first tote in response to the first information obtaining providing information about a second item among the one or more items having a second sequence of information subsequent to the first sequence of information about the first item and a second location for storing the second item information; obtaining the pick completion information for the second item in response to the pick performance information for the second item provided based on a fifth input of the picker for the second location information; and when When acquiring the picking completion information about the second item, providing second information for confirming whether the picking of the first shipping box is completed according to the remaining capacity of the first shipping box.

In an exemplary embodiment, the determination of whether the binding of at least one item needs to be released may include: confirming whether a third item included in the at least one item is bundling; confirming whether an individual quantity of the third item is required on the basis of detailed sales information about the third item included in the first transfer request message; and when bundling the third item and requiring the third item When the individual quantity of the three items is determined, the binding of the third item shall be released.

In an example embodiment, the detailed sales information may include information about an ongoing promotion for the third item, and information about the individual quantity of the third item required under the promotion.

In an exemplary embodiment, the detailed sales information may include information about a specific quantity of the third item to be used individually in the first store, and information about the third item required according to the specific quantity. Information about the individual quantity.

In an exemplary embodiment, the detailed sales information may include information on the number of sales units of the third item bundled in the first store, and information on the number of sales units required for the third item according to the number of sales units. Individual Quantity Information.

In an exemplary embodiment, the method of providing information related to a service may further include: confirming an individual quantity required for the third item based on the detailed sales information; confirming a bundle of the third item a unit quantity of the package; and determining release of the bundle for at least a portion of the third article in the bundle based on the required individual quantity and the unit quantity of the bundle.

In an exemplary embodiment, the destination information may be determined based on a storage property of the at least one item, and the at least one item may have the same storage property.

In an exemplary embodiment, the method of providing information related to a service may further include: obtaining an end input of a pick job corresponding to the first transfer request information; and providing the first pick job in response to the end input; The destination information of a shipping box.

An electronic device for providing information related to a service may include a processor, and one or more memories configured to store one or more instructions. When executed, the one or more instructions may control the processor to perform: obtaining information about a first store selected by a picker among one or more stores in confirming a transfer request; One or more items in the first transfer request information of the first store; obtaining information about the one or more items on the basis of a first shipping box used for the picking operation corresponding to the first transfer request information Picking completion information of one of the first items; and when acquiring the picking completion information about the first item, providing the picking completion information for confirming the first shipping box according to a remaining capacity of the first shipping box Get the first information of whether it is completed; and when responding to the first information to obtain the first input of the picker's completion of the picking of the first shipping box, determine whether it is necessary to release the pair in the first shipping box and providing destination information for the first shipping box based on whether the release of the bundle is required.

The exemplary embodiments of the present invention described above are only some of the exemplary embodiments of the present invention, and those skilled in the art can derive and understand the embodiments of the present invention reflected therein on the basis of the detailed description to be described below. Various exemplary embodiments of technical features of various exemplary embodiments.

According to the present invention, a method is proposed in which an electronic device for providing information related to a service provides information related to a delivery service of an item requested by a shop, thereby facilitating the use of a service related to the delivery of an item. A technical effect is achieved in terms of service convenience.

Effects obtained by the present invention are not limited to the above-mentioned effects, and those skilled in the art to which the present invention pertains can clearly understand other effects not mentioned from the above description.

100: server device/server

200: user device

210: Input/Output Section

220: Communication part

230: Storage

240: Processor

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FIG. 1 is a diagram for describing an electronic device for providing information related to a service according to various exemplary embodiments, in which an operation for providing information related to a service can be implemented. A method of an electronic device.

FIG. 2 is a diagram illustrating a configuration of a server device and a user device according to various exemplary embodiments.

FIG. 3 is a flowchart illustrating a method of operating a server device for providing information related to a service according to various exemplary embodiments.

FIG. 4 is a flowchart illustrating a method in which a server device performs an operation related to picking jobs of a store according to various exemplary embodiments.

5 is a flowchart illustrating a method in which a server device performs an operation of processing information about a tote on which a picking job is performed, according to various example embodiments.

6 and 7 are diagrams illustrating examples in which a user device outputs information for performing an item picking job to a user on the basis of an operation of a server device according to various exemplary embodiments.

8 and 9 are diagrams illustrating an example in which a user device outputs destination information of a shipping box to a user on the basis of an operation of a server device according to various exemplary embodiments.

10 and 11 are diagrams illustrating further examples in which a user device outputs information for performing an item picking job to a user on the basis of an operation of a server device, according to various exemplary embodiments.

12 is a diagram illustrating an example in which the user device outputs another location information about storing an item to the user on the basis of the operation of the server device according to various exemplary embodiments a schema.

FIG. 13 is a diagram illustrating another example in which a user device outputs destination information of a shipping box to a user on the basis of an operation of a server device according to various exemplary embodiments.

The following exemplary embodiments are implemented by combining components and features of each exemplary embodiment in a predetermined form. Each component or each feature may be considered an option unless explicitly stated otherwise. Each component or each feature may be implemented without being combined with other components or features. Alternatively, various embodiments may be implemented by combining some components and features. An order of operations described in various embodiments may be changed. Some components or features of any one embodiment may be included in another embodiment or may be replaced with one corresponding to another embodiment.

In the description of the accompanying drawings, procedures or operations that may obscure the gist of the various embodiments are not described, and procedures or operations that can be understood at the level of ordinary skill are not described.

Throughout the present invention, when an element is said to "comprise" or "comprise" a component, unless otherwise explicitly stated, it means that the element may further include other components rather than exclude other components. In addition, the term "~component", "~unit", "~module" or the like disclosed herein means a unit for processing at least one function or operation, and this unit can be implemented by hardware, software or A combination of hardware and software is implemented. In addition, unless otherwise indicated in the specification or clearly contradicted by the context, in the context of describing the various embodiments (particularly in the context of the appended claims of invention) may be used to mean including both the singular and the plural. The terms "a or an", "an", "the" and similar related terms.

Hereinafter, examples according to various embodiments will be described in detail with reference to the accompanying drawings. illustrative example. The detailed description which follows in conjunction with the accompanying drawings is intended to describe illustrative examples of various embodiments and is not intended to represent the only embodiments in which the invention may be practiced.

In addition, specific terms used in each embodiment are provided to help understanding of each embodiment, and the use of these specific terms may be changed into other forms without departing from the technical spirit of each embodiment.

FIG. 1 is a diagram for describing an electronic device for providing information related to a service according to various exemplary embodiments, in which an operation for providing information related to a service can be implemented. A method of an electronic device.

Referring to FIG. 1 , according to various exemplary embodiments, a system for providing information related to a service may be implemented in various types of electronic devices. For example, a system for providing information related to a service can be implemented in a server device 100 and a user device 200 . In other words, the server device 100 and the user device 200 can execute various examples according to the present invention on the basis of a system for providing information related to a service implemented in each of the server device 100 and the user device 200 The operation of sexual embodiment. Meanwhile, according to various exemplary embodiments, the system for providing service-related information is not limited to the system shown in FIG. 1 and can be implemented in more different electronic devices and servers.

According to various exemplary embodiments, the server device 100 may be a device that performs wireless and wired communication with a plurality of user devices 200 and includes a memory with a large storage capacity. For example, the server device 100 can be a cloud device interacting with a plurality of user devices.

According to various exemplary embodiments, the user device 200 may be a device usable by an individual user, such as a desktop personal computer (PC), a tablet PC, and a mobile terminal. In addition to the above devices, other electronic devices can also be used as the user device 200 .

According to various embodiments, a system for providing information related to a service may include various modules for operation. A module included in a system for providing information related to a service may be a physical device (eg, The server device 100 and the user device 200) execute a computer program code or one or more instructions with specified operations. In other words, the physical device in which the system for providing information related to a service is implemented stores a plurality of modules in the form of computer code in a memory, and when executing the plurality of modules stored in the memory When combined, the plurality of modules may allow the physical device to perform specified operations corresponding to the plurality of modules.

FIG. 2 is a diagram illustrating a configuration of a server device and a user device according to various exemplary embodiments.

Referring to FIG. 2 , the server device 100 and the user device 200 may each include an input/output part 210 , a communication part 220 , a storage 230 and a processor 240 .

The input/output part 210 can be various interfaces or connection ports for receiving a user input or outputting information to the user. The input/output part 210 may include an input module and an output module, and the input module receives user input from the user. User input can be performed in various forms (including one-key input, one-touch input and one voice input). In addition to conventional keypads, keyboards, and mice, examples of input modules capable of receiving such user input may include touch sensors for detecting a user touch, touch sensors for receiving a voice signal a microphone, a camera for recognizing a gesture through image recognition, a proximity sensor including at least one of an illumination sensor or an infrared sensor for detecting the approach of a user, for A motion sensor for recognizing user motion through an acceleration sensor or a gyro sensor, and various types of input sections for sensing or receiving various types of user inputs, and according to one of the present invention In an exemplary embodiment, the input module may include at least one of the devices described above. here, touch The touch sensor can be implemented as a piezoelectric or capacitive touch sensor for detecting a touch through a touch panel or a touch film attached to a display panel, and by means of an optical The method detects a touch on an optical touch sensor. In addition to the above description, instead of a device that detects a user input by itself, the input module can be used to connect to an input interface (a Universal Serial Bus (USB) port) of an external input device that receives a user input. , a Personal System/2 (PS/2) port, and the like). In addition, the output module can output various types of information. The output module may include at least one of a display for outputting an image, a speaker for outputting a sound, a haptic device for generating a vibration, and other various types of output parts. In addition to the above description, the output module can be implemented in the form of a port-type output interface for connecting the individual output parts described above.

For example, the display-type output module can display a text, a static image and a moving image. The display may include a liquid crystal display (LCD), a light emitting diode (LED) display, an organic light emitting diode (OLED) display, a flat panel display (EPD), a transparent display, a curved display, a flexible At least one of a display, a three-dimensional (3D) display, a holographic display, a projector, and other various types of devices capable of performing an image output function. The display may be in the form of a touch display integrally formed with the touch sensors of the input module.

The communication part 220 may communicate with another device. Therefore, the server device 100 and the user device 200 can each transmit information to and receive information from another device through the communication part 220 . For example, the server device 100 and the user device 200 can communicate with each other or with other devices using the communication part 220 .

Here, communication (ie, transmission and reception of data) can be performed in a wired or wireless manner. For this purpose, the communication section 220 may be formed to access the network via a local area network (LAN). A wired communication module for the Internet, a mobile communication module for accessing a mobile communication network and transmitting and receiving data through a mobile communication base station, a communication method using a wireless local area network (WLAN) (such as Wireless Fidelity (WiFi)) or a short-range communication module of a wireless personal area network (WPAN) communication method (such as Bluetooth or Zigbee), using a global navigation satellite system (GNSS) (such as global positioning system (GPS)), one of the satellite communication modules, or a combination thereof.

The storage 230 can store various types of information. The storage 230 can store data temporarily or semi-permanently. For example, the operating system (operating system (OS)) used to drive the server 100, the information used to host a website, and the program or application used to generate Braille (for example, a web application) The data can be stored in the storage 230 of the server 100. In addition, memory 230 may store the modules described above in the form of computer program code.

Examples of storage 230 include a hard disk drive (HDD), a solid state drive (SSD), a flash memory, a read only memory (ROM), and a random access memory (RAM). The storage 230 may be provided as an embedded type storage or a detachable type storage.

The processor 240 controls the overall operations of the server device 100 and the user device 200 . To this end, processor 240 may perform calculations and processing of various types of information and may control operations of components of server 100 . For example, the processor 240 may execute a program or application for providing information related to a service. The processor 240 can be implemented as a computer or a device similar to the computer according to hardware, software or a combination thereof. In terms of hardware, the processor 240 may be provided in the form of an electronic circuit for processing an electrical signal and performing a control function. In terms of software, the processor 240 may be provided in the form of a program that drives the processor 240 formed by hardware. Meanwhile, in the following description, unless otherwise specified, the server device 100 and the user The operations of the device 200 may be interpreted as being performed under the control of the processor 240 . That is, when the modules implemented in the above-mentioned system for providing information related to a service are executed, the modules can be interpreted as the processor 240 controlling the server device 100 and the user device 200 to perform the following operations.

In general, example embodiments may be implemented in various components. For example, various exemplary embodiments may be implemented by hardware, firmware, software, or any combination thereof.

In the case of hardware implementation, according to various example embodiments, a method may be implemented by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs) ), Programmable Logic Devices (PLDs), Field Programmable Gate Arrays (FPGAs), processors, controllers, microcontrollers, microprocessors, and the like.

In the case of being implemented by firmware or software, according to various exemplary embodiments, a method may be implemented in the form of a module, a program or a function for performing functions or operations described below. For example, a software code may be stored in a memory and driven by a processor. The memory can be located internally or externally to the processor and can transmit data to and receive data from the processor by various known components.

Hereinafter, various exemplary embodiments will be described in more detail on the basis of the technical spirit described above. The content described above can be applied to various exemplary embodiments to be described below. For example, operations, functions, and terms that are not defined in various exemplary embodiments to be described below may be implemented and described on the basis of the contents described above.

In the following description, various exemplary embodiments will be described on the premise that the server device 100 performs an operation of providing information related to a service. The related information user device 200 can output the information related to a service.

FIG. 3 illustrates operations for providing a service with a service according to various example embodiments. A flowchart of a method of a server device for service-related information.

According to various exemplary embodiments, in operation 301 , the server device 100 may acquire information about a first store selected by a picker among one or more stores for confirming a transfer request.

For example, the one or more stores that confirm the transfer request may correspond to the one or more stores that request to move an item to a fulfillment center that stores the item and ships the item to a fulfillment center of the store. That is, each store may transmit a transfer request message requesting a transfer of an item to be sold or stored in inventory to a particular fulfillment center and the server device 100 associated with that fulfillment center, and the fulfillment center may Items are prepared for transfer to stores based on the received transfer request information.

For example, the transfer request information transmitted from each store to the fulfillment center and the server device 100 associated with the fulfillment center may include detailed sales information about items to be sold by each store, and the detailed sales information may include information about Information about the quantity requested for the sale of an item or specific details relating to the transfer of an item.

For example, when a picker performing an item transfer operation selects information about a particular fulfillment center, the picker may be provided with store information that includes transmitting the transfer request information to one or more stores of a corresponding fulfillment center. list. The picker can select a store among one or more stores included in the store list and perform an item transfer operation of the corresponding store and a picking task of the item transfer operation.

To perform an item transfer operation, the picker can select a first store among one or more stores that receive the transfer request information (i.e., one or more stores that confirm the transfer request), and the server device 100 can obtain information about the order received by the picker. Get the information of the first store selected by the member and provide the information about the item transfer operation of the first store.

According to various exemplary embodiments, in operation 303 , the server device 100 may perform an operation related to the picking job of the first store based on the acquired information about the first store.

Here, the operation performed by the server device 100 on the picking job about the first store based on the acquired information about the first store may include wherein the server device 100 based on the information about the first store An operation of confirming one or more items included in the first transfer request information of the first store, and wherein the server device 100 is performing a first operation for picking the first transfer request information corresponding to the first store. An operation to obtain pick completion information on a tote basis for a first item contained in one or more items.

For example, according to operation 303, the operation in which the server device 100 obtains the picking completion information about the first item may be performed based on the following operations.

First, the server device 100 can obtain information about the first shipping box and the work location information of the picker for the picking work corresponding to the first transfer request information of the first store and can provide information based on the obtained work location The information identified includes information about a first item included in the one or more items and information about a first location where the first item is stored. Thereafter, when an input corresponding to the first position information is obtained from the picker, in response to the input, the server device 100 may provide detailed information about the first item and picking execution information about the first item and receive information from the picker. The picking completion information about the first item is obtained based on the picker's input corresponding to the provided picking performance information about the first item.

For example, the server device 100 may confirm the location information about each of the items stored in the first transfer request information included in the first store on the basis of the acquired work location information about the picker and The information about the first item and the first Location information, the plurality of pieces of sequence information about one or more items is determined based on location information about each of the one or more items stored.

That is, each of the one or more items included in the first transfer request information for the first store may be stored at various locations within the fulfillment center, and may be stored at a location based on the job location information entered by the picker. The item at the predetermined position is determined to be a target item of the picking work. When acquiring the work location information of the picker, one or more items that exist near the picker's position can be determined as the target items of the picking work on the basis of the work location information, and can also be A sequence for picking each item is determined based on the location information of each of the one or more items. For example, among pieces of serial information about one or more items, the first serial information about a first item may be serial information corresponding to the earliest serial information. The first sequence information can be determined on the basis of the first position information about storing the first item among the pieces of position information about storing one or more items is closest to the work position information of the picker.

For example, the pick performance information for the first item may include information about an ordered quantity of the first item corresponding to the first transfer request information for the first store and information about the picker responding to the order quantity input for the first item Information about the picked quantity of the first item. That is, the picker can be provided with information about the ordered quantity of the first item requested by the store, and the picker can pick the first item according to the ordered quantity and enter the picked quantity according to the quantity of the picked first item . Picking of the first item may be confirmed when the picker inputs the picked quantity and then inputs information for confirming the picking of the first item based on the input picked quantity. Here, the information input by the picker for confirming the picking of the first item may be included in the picking completion information associated with the picking of the first item acquired by the server device 100 .

In this case, although the picker inputs the information for confirming the picking of the first item, when the input picking quantity is less than the first transfer request information corresponding to the first store When ordering the quantity of an item, the server device 100 may provide information for confirming a reason related to the inputted picking quantity in response to the information for confirming the picking of the first item. That is, although the picking of the first item is confirmed, when the input picked quantity is less than the ordered quantity, the server device 100 can determine one reason why the input picked quantity is insufficient and provide information for supplementing the deficiency.

For example, there may be a case where a stored quantity of the first article stored in the first location information about the first article determined on the basis of the work location information of the picker corresponds to the ordered quantity of the first article Insufficient ratio, leaving the ordered quantity unfulfilled. When the reason is confirmed from the picker, the server device 100 may perform an operation of providing another location information about storing the first item in the fulfillment center based on the work location information about the picker. The picker who receives information about another location where the first item is stored can go to a corresponding location and perform picking work about the remaining quantity of the first item.

Alternatively, as another example, a situation may arise in which the remaining capacity of the first shipping box with which the picker performs picking work on the first item is insufficient, so that the ordered quantity is not met. When the reason is confirmed by the picker, the server device 100 may provide the destination information of the first shipping box confirmed to be filled first to allow the picker to complete the picking work on the first shipping box. In addition, in order to perform the picking job for the remaining quantity of the first item, the server device 100 may obtain from the picker about a second shipping box for the picking job corresponding to the first transfer request information of the first store. Information and can direct the picking of the first item to the second shipping box based on the remaining quantity of the input picking quantity based on the exclusion of the picking work on the first shipping box among the ordered quantity of the first item An operation of information. A picker directed to pick the remaining quantity of the first item to the second tote can perform picking work on the remaining quantity of the first item.

For example, different from operation 303, when the server device 100 does not obtain an input corresponding to the first location information about storing the first item from the picker, the server device 100 may An operation is performed that provides further location information regarding storage of the first item in the fulfillment center based on the work location information about the picker. That is, when the input corresponding to the first position information about storing the first item is not obtained from the picker, since an event can be determined to occur during the picking work of the first item according to the first position information, the server The machine device 100 can provide another location information about storing the first item, and the picker who receives the other location information can go to a corresponding location to perform the picking work of the first item and input the picking completion information.

FIG. 4 is a flowchart illustrating a method in which a server device performs an operation related to picking jobs of a store according to various exemplary embodiments.

As described above, for the picking job about the first store, the server device 100 can confirm the information about one or more items included in the first transfer request information of the first store through the acquired information about the first store. Information (401). The one or more confirmed items are determined as target items to be picked through the picking work on the first store, and the picker can perform an operation for picking the one or more confirmed items.

For a picker's picking operation of one or more items confirmed according to the first transfer request information of the first store, the server device 100 may obtain information about the first shipping box and about the picking operation for the picking operation. Employee's job location information (403). The information about the first shipping box acquired through operation 403 can be used to perform the management of a shipping box by the server device 100, and the information about the work location of the picker can be used for the picker to confirm the storage of one or more The location information of each of the items is used to perform picking operations and to determine a picking sequence for each item.

The server device 100 for acquiring the work location information may provide information on the first item included in the one or more items and first location information on storing the first item on the basis of the acquired work location information (405) .

Thereafter, when one of the inputs corresponding to the first location information is obtained from the picker, In response to the input, the server device 100 may provide detailed information about the first item and pick performance information about the first item (407) and upon receipt from the picker corresponding to the provided pick about the first item Acquiring the picking completion information about the first item based on the input of the execution information (409).

The server device 100 may perform operations 405 to 409 on each of the one or more items identified through operation 401 to complete the picking operation corresponding to the first transfer request information of the first store.

According to various exemplary embodiments, at operation 305 , the server device 100 may perform an operation for processing information about a shipping case on which a picking operation is performed.

Here, the operations performed by the server device 100 to process the information about the shipping case on which the picking operation is performed may include one or more of the operations performed in obtaining confirmation of the information included in the first transfer request through the first store. The picking completion information of the first item in the item is based on the first information confirming whether the picking of the first shipping box is completed according to the remaining capacity of the first shipping box used to pick the first item, and can be included in the response Determining whether to release the binding of at least one item picked in the first transport box when the first information is acquired by the picker to complete the picking of the first transport box and providing on the basis of whether the binding needs to be released An operation of the destination information of the first shipping box.

For example, different from operation 305, in response to the input of the first information acquisition picker to continue picking the first shipping box, after the picking work of the first item is completed, the server device 100 can provide information corresponding to the first Information about the picking job of the second item in the next sequence of items. In this case, the server device 100 may provide the first information about the second serial information following the first serial information of the first item among the one or more items confirmed through the first transfer request information of the first store. Information about the second item and information about the second location where the second item is stored obtain the pick completion information for the second item in response to the pick execution information for the second item provided on the basis of the picker's input for the second location information; and obtain the pick completion information for the second item In the information, the second information for confirming whether the picking of the first shipping box is completed according to the remaining capacity of the first shipping box is provided. That is, the server device 100 may perform an operation similar to the operation performed on the picking work of the first item on the second item and provide an operation for picking the first item and the second item according to the remaining capacity of the first shipping box Information to confirm whether the picking of the first shipping box is completed.

For example, according to operation 305, the operation of judging by the server device 100 whether to release the bundle of at least one item picked from the first shipping box may be performed on the basis of the following operation: wherein the server device 100 confirms whether to pack A bundle of a third item included in at least one item, confirming whether an individual of the third item is required on the basis of detailed sales information about the third item contained in the first transfer request message of the first store Quantity, and judgment to release the bundle of the third item when the third item is bundled and the individual quantity of the third item is required. The server device 100 may perform the above operations on the at least one item picked up in the first shipping box, and when it is determined that the binding needs to be released for any of the at least one item picked up in the first shipping box, the second A shipping box is delivered to a destination to release the bundle. On the other hand, when it is determined that the owner of the at least one item picked in the first shipping box does not need to release the binding, the first shipping box may be delivered to a destination at which the binding does not need to be released.

Here, whether the articles are bundled may refer to whether the articles are bundled and packed more than a predetermined quantity or more for the supply or transportation of the articles, and when an individual quantity of the articles is required, the packaging of the bundled articles requires The bundle is released, and when that individual quantity of items is required, the bundle needs to be released for the packaging of the bundled items. In addition, detailed sales information about an item may include information about a quantity of the item requested to be transferred for sale by the store or about Information on specific matters related to the transfer of the item, and whether an individual quantity of the item is required can be determined on the basis of the quantity of the item included in the detailed sales information.

For example, detailed sales information about items in a bundle may include information about a promotion for the items and information about an individual quantity of items required under the promotion. In this case, the first shipping box can be delivered to a destination to release the binding and then the binding of the bundled packaged items can be released.

As another example, the detailed sales information about the bundled items may include information about a specific quantity of items to be used for a particular purpose at the first store that provided the first transfer request information including the detailed sales information, and about Information on an individual quantity required for that specific quantity of items. The first store may request an individual quantity of the item based on a sales status of the item or a usage status of the item at the first store, such as using the item as a model item or a stocked item. Information about individual quantities can be included in the detailed sales information and transmitted to the server device 100 . In this case, the first shipping box can be delivered to a destination to release the binding and then the binding of the bundled packaged items can be released.

Alternatively, as another example, the detailed sales information about the bundled items may include information about the number of sales units of the bundled item at the first store that provided the first transfer request information including the detailed sales information, and Information about an individual quantity required for an item based on the sales unit quantity. Individual quantities of an item may be required because the bundled unit in which the item is supplied or transferred by the fulfillment center may differ from the unit of the bundle sold by each store from which the item was supplied or transferred. This information can be included in detailed sales information and delivered to the server device 100 . In this case, the first shipping box can be delivered to a destination to release the binding and then the binding of the bundled packaged items can be released.

For example, when based on detailed sales information about bundled items When confirming the individual quantity required for the item, the server device 100 may confirm the unit quantity of one of the bundled packages among the bundled packaged items and determine to release the bundled packaged item in consideration of the required individual quantity and the unit quantity of the bundled package at least part of the binding. That is, the server device 100 can determine the required individual quantity of items in each store and the unit quantity of bundled packaging items therein and determine how many bundles of items should be released. Through the above-mentioned operations of the server device 100, the fulfillment center or the store can prevent unnecessary bundle release and secure and manage required individual quantities.

For example, the destination information of the first shipping box may be determined on the basis of a storage characteristic of the at least one item picked in the first shipping box. In this case, at least one item picked in a first transport box may correspond to an item having the same storage characteristics. Here, storage characteristics of an item may include: 1) a property in which a type of item does not require a special storage condition; 2) a property in which a type of item should be maintained in freshness or condition; or 3) a property in which a type of item should be maintained A characteristic that satisfies conditions related to a temperature, humidity and light for storing an item and a type of item has a relatively short usable storage period or requires a specific condition.

For example, all items picked in the first tote can be items each having a room temperature storage property, information about the room temperature storage properties of the items can be transmitted, received and managed in advance, and information about the room temperature storage properties Can be used to determine the picking sequence of totes or items for a picking job. As another example, all items picked in the first tote can be items each having a refrigerated storage characteristic, information about the refrigerated storage characteristics of the items can be transmitted, received, and managed in advance, and information about the refrigerated storage characteristics Can be used to determine the picking sequence of totes or items for a picking job. Alternatively, as another example, all items picked in the first tote can be items each having a refrigerated storage characteristic, information about the refrigerated storage characteristics of the items can be transmitted, received, and managed in advance, and information about the refrigerated Information about storage characteristics can be used to determine the picking sequence of totes or items for a picking job.

For example, when picking is in progress for a first item contained in one or more items identified by the first transfer request information through the first store or when for a first transfer request corresponding to the first store While the remaining capacity of the shipping box for the picking job of the information is maintained, depending on the situation of the picker or the fulfillment center, there may be a situation where the picking job currently in progress is interrupted and the shipping box should be transported according to the destination information. In this case, even when the picking job is in progress, the picker can perform one of the end inputs for the picking job corresponding to the first transfer request information, and in response to the end input, acquire the servo of the end input The container device 100 may perform an operation of providing destination information of a shipping box.

5 is a flowchart illustrating a method in which a server device performs an operation of processing information about a shipping case on which a picking operation is performed, according to various example embodiments.

As described above, on the basis of acquiring the picking completion information about the first item included in the one or more items confirmed through the first transfer request information of the first store, the server device 100 may provide a The remaining capacity of the first shipping box used to pick up the first item confirms the first information of whether the picking of the first shipping box is completed (501). According to the picker's input corresponding to the first information, it can be determined whether the picker continues to pick the items in a sequence under the first shipping box or finishes picking the first shipping box.

When responding to the first information, when obtaining the input of the picker's completion of the picking work on the first shipping box, the server device 100 can determine whether it is necessary to release the binding of at least one item picked in the first shipping box (503) and provide the destination information of the first shipping box (505) based on whether the bundle needs to be released. In this case, when it is determined that any of the at least one item picked in the first shipping box needs to be released from the binding, the first shipping box may be delivered to a destination to release the binding. On the other hand, when it is determined that at least When the owner of an item does not need to release the bundle, the first shipping box can be delivered to a destination where the bundle does not need to be released.

According to the above exemplary embodiments, it is obvious that the pieces of information acquired by the server device 100 for the store or the operation of the picking work for the store and the shipping boxes for the picking work can be in various forms. Assemble and serve.

6-13 are diagrams illustrating examples of a user interface/user experience (UI/UX) for providing information related to an item, according to various example embodiments. For example, the examples in FIGS. 6 to 13 may be UI/UX of the user device 200 for pickers according to the above-mentioned exemplary embodiments in FIGS. Exemplary embodiments may be implemented on the basis of the above-described operations of the server device 100 with reference to FIGS. 3 to 5 .

Specifically, the various examples of UI/UX for user device 200 described below with reference to the drawings can be implemented such that when user device 200 receives input from the user and transmits the input to the server device 100, the server device 100 may provide information corresponding to the input information to the user device 200 on the basis of the operations described with reference to FIGS. 3 to 5 , and then the user device 200 may output information corresponding to the input information. Information. However, various examples of UI/UX described below with reference to the drawings are not limited to the above forms and may be implemented in any form capable of implementing various instances of UI/UX.

6 and 7 are diagrams illustrating examples in which a user device outputs information for performing an item picking operation to a user on the basis of an operation of a server device according to various exemplary embodiments .

Referring to FIG. 6 , the user device 200 may output picking execution information of a "cleaner" item. The user device 200 can output through an area 601 the identification information "SPA1" of the store that provides the transfer request information, and a work area about the picker's work location information "14B" and a work path "15" to provide various pieces of information related to the picking work.

In addition, the user device 200 can output detailed information about the "detergent" item and information about the location where the "detergent" item is stored through the area 603, and output information about the picker responding to one of the "detergent" items through an area 605. The order quantity inputs the information of the picked quantity of the "cleaner" item, and outputs button information for confirming the picking of the "cleaner" item through an area 607 . The picker can adjust the picked quantity of the "cleaner" item through the information for inputting the picked quantity of the "cleaner" item in area 605, and when the picker wants to complete the picking of the "cleaner" item When picking, the picker can input the button information of "product picking completed" in the area 607. When the picker inputs the "product picking complete" button information to complete the picking of the "cleaner" item, in response to the button information, the user device 200 may output information for confirming whether the picking of the shipping box is completed, As shown in Figure 7.

Referring to FIG. 7 , the user device 200 may output information on the remaining capacity of the shipping box and information for confirming whether the picking of the shipping box is completed based on the picker's input of completing the picking of the item. After the picker finishes picking the "cleaner" item in FIG. 6, as shown in region 701 of FIG. 7, the user device 200 may output an Information about whether to complete the picking work on the shipping box because the remaining capacity of the shipping box is insufficient or to continue picking the shipping box because the remaining capacity of the shipping box is sufficient. When in response to the information for determining that the picker enters information for continuing picking work on the tote because the remaining capacity of the tote is sufficient (as shown in area 703), the user device 200 may resemble One approach shown in FIG. 6 outputs pick performance information for an item following a "cleaner" item among one or more items included in the store's transfer request information. On the other hand, when the picker enters the information (as shown in area 705) to complete the picking work on the shipping box because the remaining capacity of the shipping box is insufficient, the user device 200 may Outputting the destination information of the shipping box determined to complete the picking work, as shown in FIGS. 8 to 9 .

8 and 9 are diagrams illustrating an example in which the user device 200 outputs destination information of the shipping box to the user on the basis of the operation of the server device 100 according to various exemplary embodiments.

In 801 of FIG. 8 , information for directing transport of the shipping box on which the picking work is completed to a store corresponding to the identification information having “SPA1” is output, and in 901 of FIG. 9 , output for Information that directs the transport of the shipping box on which the picking work is completed to one of the binding release areas corresponding to the identification information having "SPA1".

As can be confirmed from 801 of FIG. 8 or 901 of FIG. 9, the destination information of the shipping box output by the user device 200 may include information about the storage characteristics of the items picked in the shipping box and related to whether release is required. Information about bundling of items picked in the shipping box. In particular, 801 of FIG. 8 may output destination information for a shipping box in which an item having a room temperature storage characteristic is picked, and 901 of FIG. Destination information for the shipping case is output when the case needs to release the bundle for at least some of the picked items.

In this case, when the picker enters the "start new job" button information as shown in 803 of FIG. 8 or 903 of FIG. The information of the new shipping box information of one of the picking jobs in progress and output the information for guiding the picker to proceed with the picking jobs in progress throughout FIGS. 6-7 according to the new shipping box.

FIGS. 10 and 11 illustrate other examples in which the user device 200 outputs information for performing a picking job on an item to the user on the basis of an operation of the server device 100 according to various exemplary embodiments. schema.

Referring to FIG. 10 , the user device 200 may output picking execution information of a "cleaner" item. The user device 200 can output detailed information about the "cleaner" item and information about the location where the "cleaner" item is stored through the area 1001, and output information about the picker's response to an order for the "cleaner" item through an area 1003 Quantity inputs the information of the picked quantity of the "detergent" item, and outputs button information for confirming the picking of the "detergent" item through an area 1005 . The picker can adjust the picked quantity of the "cleaner" item through the information for entering the picked quantity of the "cleaner" item in area 1003, and when the picker wants to complete the picking of the item, select The picker can input the "product picking complete" button information in the area 1005. In this case, unlike what is shown in FIG. 6 , the picker can enter "product Loading complete" button information to complete the picking of "cleaner" items. In this case, the user device 200 may output information for confirming one of reasons for an insufficient quantity of picking corresponding to the information input of the "product loading complete" button, as shown in FIG. 11 .

Referring to FIG. 11 , the user device 200 may output information for confirming the reason for the insufficient picking quantity of the "cleaner" item. The reason for the picker entering a picked quantity that is less than the ordered quantity may include the location information of the item (including cases where the quantity of the stored item is not sufficiently included or where the remainder of the shipping box is when the item is picked based on the ordered quantity Insufficient capacity), so the user device 200 can output the information displayed in an area 1101 to the picker. According to an input of the picker corresponding to the area 1101, the user device 200 may output new information, as shown in FIG. 12 or FIG. 13 .

FIG. 12 illustrates another example in which the user device 200 outputs information about depositing an item to the user based on the operation of the server device 100, according to various exemplary embodiments. A schema for an instance of configuration information. Here, the information output through FIG. 12 may be information based on the picker's input corresponding to the area 1101 in FIG. 11 .

When the picker inputs the reason for the insufficient quantity of the item through the area 1101 in FIG. 11 , the user device 200 may output other location information for picking the “cleaner” item, as shown in FIG. 12 . In this case, along with other location information for picking the "cleaner" item, the user device 200 may output information about the "cleaner" item and exclude input picking of an order quantity for the "cleaner" item Information on the remaining quantity of the quantity (1201).

FIG. 13 is a diagram illustrating another example in which the user device 200 outputs destination information of shipping boxes to a user based on the operation of the server device 100 according to various exemplary embodiments. Here, the information output through FIG. 13 may be information based on the picker's input corresponding to the area 1101 in FIG. 11 .

When the picker inputs the reason for the remaining capacity of the shipping box through the area 1101 in FIG. Show (1301). In addition, the user device 200 may output information for obtaining from the picker information about a new shipping box for performing picking jobs on "cleaner" items and may output information for directing the picker to follow the new shipping box. The information of the remaining quantity excluding the entered picking quantity of the ordered quantity of the "cleaner" item picked by the box.

The UI/UX for the user device 200 of FIGS. 6 to 13 and the operation of the user device 200 may be performed in conjunction with the operation of the server device 100 described with reference to FIGS. 3 to 5 , and FIGS. The example of UI/UX shown in Figure 13 is an example of the embodiment of the present invention, and the various embodiments of the present invention are not limited to the form of UI/UX of Figure 6 to Figure 13 and can be based on the form that can implement the present invention All types of UI/UX implementations for each instance.

The exemplary embodiments of the present invention disclosed in the specification and drawings are only directed to Specific examples are provided in order to easily describe the technical content of the present invention and to help understanding of the present invention, and are not intended to limit the scope of the present invention. That is, those skilled in the art to which the present invention pertains understand that other modifications can be implemented on the basis of the technical spirit of the present invention. In addition, each of the exemplary embodiments may be operated in combination with each other as desired. For example, some of all exemplary embodiments of the present invention may be combined with each other to be implemented by a system.

In addition, a method according to a system of the present invention can be implemented in the form of a program command that can be executed by various computer components and recorded on a computer-readable medium.

As described above, in a specific aspect, the exemplary embodiments of the present invention can be embodied as computer readable code on a computer readable recording medium. A computer readable recording medium is any data storage device that can store data that can be read by a computer system. Examples of computer-readable recording media may include ROM, RAM, compact disc (CD)-ROM, magnetic tape, floppy disk, optical data storage devices, and carrier waves (including data transmission via Internet). In addition, the computer readable recording medium can be distributed over computer systems connected over a network so that the computer readable code is stored and executed in a distributed fashion. In addition, the functional programs, program codes, and program code segments for realizing the various exemplary embodiments of the present invention can be easily explained by programmers who are familiar with the field to which the present invention is applied.

In addition, it can be understood that the devices and methods according to various exemplary embodiments of the present invention can be realized by hardware, software or a combination thereof. For example, regardless of whether it is erasable or rewritable, the software may be stored in a volatile or non-volatile storage device such as a ROM, a memory such as a RAM, a memory chip, a device or an integrated circuit), in a storage medium (such as a CD, a digital versatile disc (DVD), a magnetic disk or a magnetic tape) that can be optically or magnetically re-recorded and simultaneously read by a machine (eg, a computer). It should be understood that the methods according to various exemplary embodiments of the present invention may be implemented by a computer comprising a controller and a memory or comprising The memory or a means of the computer is implemented and the memory system is adapted to store an instance of a machine-readable storage medium containing a program of instructions and programs for implementing example embodiments of the invention.

Accordingly, the present invention includes a program of code for implementing the apparatus and methods described in the appended claims to this specification, and a program that stores the program and can be read by a machine (a computer or the like). Storage media. In addition, the program may be transmitted electronically through any medium, such as a communication signal transmitted through a wired or wireless connection, and the invention suitably includes an equivalent of the medium.

Although the present invention has been described with reference to the exemplary embodiments of the present invention, the exemplary embodiments of the present invention disclosed in the specification and drawings are provided only for specific examples in order to easily describe the technical content of the present invention and help understanding of the present invention , and are not intended to limit the scope of the present invention. Although the above-described exemplary embodiments according to the present invention are merely illustrative, it should be understood that various modifications and equivalent embodiments can be derived by those skilled in the art. Therefore, the true technical scope of the present invention should be determined by the appended patent scope of the invention application.

301: Operation

303: Operation

305: Operation

Claims (19)

A method of providing information related to a service of item transfer by means of an electronic device, the electronic device comprising a processor and a communication part, the method comprising: obtaining from a user device of a picker via the communication part Information about a first store selected by the picker among one or more stores confirming a transfer request; confirmation via the processor of one or more of the first transfer request information contained in the first store item; obtaining from the user device via the communication portion a picking of a first item among the one or more items based on a first tote for a picking job corresponding to the first transfer request information Completion information; when the picking completion information about the first item is obtained, the information provided to the user device via the communication part is used to confirm whether the picking of the first shipping box is based on a remaining capacity of the first shipping box Completed first information; when a first input of the picker's completion of the picking of the first shipping case is obtained in response to the first information, it is determined by the processor whether to release the pair in the first shipping box bundling of at least one item picked from a bin; and providing destination information of the first shipping bin to the user device via the communication portion based on whether the release of the bundling is required. The method according to claim 1, wherein the obtaining of the picking completion information about the first item includes: obtaining information about the first shipping box and the picker's working location information; based on the working location information, provide the information about the first item and the first location information about storing the first item to the user device through the communication part; and respond to the information based on the The picking execution information about the first item provided by the picker in response to a second input of the first location information is used to obtain the picking completion information about the first item from the user device through the communication part. The method according to claim 2, wherein: based on the work location information, the location information about each of the one or more items is confirmed; and based on the location information about each of the one or more items. The first sequence information about the first item among the determined sequence information about the one or more items is used to provide the information about the first item and the first location information. The method of claim 3, wherein among the location information about each of the one or more items stored, the first location information is closest to the work location information. The method of claim 2, wherein the obtaining of the picking completion information about the first item in response to the picking execution information about the first item includes: in response to the first location information, from the user The device obtains the second input through the communication part; in response to the second input, provides detailed information about the first item and the picking execution information about the first item to the user device through the communication part; and Based on a third input of the picker corresponding to the picking execution information about the first item, picking completion information about the first item is acquired from the user device via the communication part. The method of claim 5, wherein: the picking execution information about the first item includes information about an ordered quantity of the first item corresponding to the first transfer request information and about the picker responding to the The order quantity of the first item enters information of a picked quantity of the first item; and the pick completion information about the first item includes information for the picker to be picked according to the input of the first item The quantity confirms the picking information of the first item. As the method of claim 6, the method further includes: when the input picking quantity is less than the order quantity of the first item, responding to the information for confirming the picking of the first item, via the communication Partially provides information to the user device for identifying a cause associated with the entered picked quantity. As in the method of claim 7, the method further includes: when it is confirmed according to the first location information that one of the reasons for the insufficient storage quantity of the first item is confirmed, based on the work location information, providing to the user device via the communication part Other location information about storing the first item. As in the method of claim 7, the method further includes: when one of the reasons for the insufficient remaining capacity of the first shipping box is confirmed, via the communication unit Distributing to the user device to provide the destination information of the first shipping box; obtaining information about a second shipping box for the picking job corresponding to the first transfer request information from the user device via the communication part information; and via the communication portion to the user device, providing a remaining quantity for directing picking of the first item to the second shipping box based on the remaining quantity of the order quantity of the first item excluding the input pick quantity information. As the method of claim 5, the method further includes: when the second input is not obtained in response to the first location information, based on the work location information, providing information about storing the first item to the user device via the communication part other location information. As in the method of claim 1, the method further includes: when obtaining a fourth input of the picker to continue the picking of the first shipping box in response to the first information, sending to the user via the communication part The device provides information about a second item among the one or more items having a second sequence of information subsequent to the first sequence of information for the first item and information about a second location where the second item is stored; responding acquiring picking completion information on the second item from the user device via the communication part based on the picking execution information on the second item provided by the picker for a fifth input of the second location information and when the picking completion information about the second item is acquired, provide information to the user device via the communication part for confirming whether the picking of the first shipping box is based on the remaining capacity of the first shipping box Completed second message. As in the method of claim 1, the determination of whether the release of the bundling of at least one item is required includes: confirming via the processor whether a third item included in the at least one item is bundled; The detailed sales information about the third item in the first transfer request information, through which the processor confirms whether an individual quantity of the third item is required; and when the third item is bundled and the individual quantity of the third item is required When the quantity is exceeded, the processor determines to release the binding of the third item. The method of claim 12, wherein the detailed sales information includes: information about an ongoing promotion of the third item; and information about the individual quantity required for the third item according to the ongoing promotion. The method as claimed in claim 12, wherein the detailed sales information includes: information about a specific quantity of the third item to be used individually in the first store; and information about the third item required according to the specific quantity Information about the individual quantity. The method according to claim 12, wherein the detailed sales information includes: information about the sales unit quantity of the third item bundled in the first store; Individual Quantity Information. As the method of claim 12, the method further includes: based on the detailed sales information, confirming an individual quantity required for the third item via the processor; confirming a unit of a bundled package of the third item via the processor quantity; and based on the required individual quantity and the quantity of units of the bundle, releasing a bundle of at least a portion of the third item of the bundle as determined by the processor. The method of claim 1, wherein: the destination information is determined based on a storage property of the at least one item; and the at least one item has the same storage property. As in the method of claim 1, the method further includes: obtaining an end input of the picking job corresponding to the first transfer request information from the user device through the communication part; and responding to the end input, via the communication providing the destination information of the first shipping box partially to the user device. An electronic device for providing information related to a service of item movement, comprising: a processor, and one or more memories configured to store one or more instructions, wherein when When executed, the one or more instructions may control the processor to perform: obtaining information about a first store selected by a picker among one or more stores confirming a transfer request; identifying one or more items contained in the first transfer request information for the first store; based on A first tote for a picking job corresponding to the first transfer request information obtains picking completion information about a first item among the one or more items; when obtaining the picking completion information about the first item When obtaining the completion information, provide the first information for confirming whether the picking of the first shipping box is completed according to the remaining capacity of the first shipping box; upon a first entry of the pick of a tote, determining whether a release of a binding on at least one item picked in the first tote needs to be released; and providing the first transport based on whether the release of the binding is required The destination information of the box.

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