TWI594614B - Method and system of situation information - Google Patents

Method and system of situation information Download PDF

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Publication number
TWI594614B
TWI594614B TW103129273A TW103129273A TWI594614B TW I594614 B TWI594614 B TW I594614B TW 103129273 A TW103129273 A TW 103129273A TW 103129273 A TW103129273 A TW 103129273A TW I594614 B TWI594614 B TW I594614B
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TW
Taiwan
Prior art keywords
module
message
situation
user
call
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TW103129273A
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Chinese (zh)
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TW201608866A (en
Inventor
Chun Wei Chan
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Chunghwa Telecom Co Ltd
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Priority to TW103129273A priority Critical patent/TWI594614B/en
Publication of TW201608866A publication Critical patent/TW201608866A/en
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Publication of TWI594614B publication Critical patent/TWI594614B/en

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Description

Situational answering method and system thereof
The invention belongs to the field of information technology, in particular to an incoming message technology. When an incoming call is made, the called party can reply to the corresponding message according to the self-set situation. Therefore, the present invention is particularly useful for receiving information by the calling end.
With the current call communication, the user can't decide whether to send the reply or not, and can't set the automatic reply of the reply, or even reply to the other party with the text message, but the premise is that the caller must answer the reply before replying to the newsletter. The function of the response.
It can be seen that there are still many shortcomings in the above-mentioned conventional methods for providing high-frequency and wide-stream streaming services, which is not a good designer and needs to be improved.
In view of the shortcomings derived from the above-mentioned conventional methods, the inventor of the present invention has improved and innovated, and after years of painstaking research, he finally succeeded in researching and developing the method and system for the completion of this situation.
The purpose of the present invention is to disclose a method for replying to related information according to a user's choice of context. When the user receives an incoming call, the user responds to the pre-recorded message according to the current situation and responds to the caller; at the same time, he can also reply to the call. The message is sent to the end, indicating that the user is already in the callable phase. In addition to making the message message have a substantial functional significance, it can also avoid causing the sender to mistake the advertisement harassment message and increase the appeal of the service.
The method and system for the contextual answering of the present invention, including the passive and active, passive passive reply message method includes the following steps: Step 1: The user receives a telephone call; Step 2: The communication module searches for a call The situation used by the terminal; Step 3: The user on the receiving end sends a message to the calling terminal after selecting the situation; Step 4: After receiving the situation message of the receiving end, the calling terminal can select whether to return the message and the step 5, the end of the call.
The active reply message replying method includes the following steps: Step 1: The receiving end receives the incoming call notification, but no response; Step 2: The calling module checks whether the sending end is in the white list; Step 3: If the call is made When the terminal is in the white list, the call module searches for the situation used by the caller; in step 4, the call module sends a message to the caller according to the situation selected by the caller through the message sending module; step 5, the caller receives the callee end After the situation message, you can choose whether to return the message. Step 6: When the receiver end returns to the callable state, synchronize the situation data and the call record with the call module; and step 7. The call module actively responds to the caller's callable message to the caller. .
Method and system for contextual answering of the present invention, and other conventional techniques When comparing with each other, it has the following advantages: 1. It can provide a user-selected context interface; and 2. Provides user-transferred settings or preset contextual messages.
S101~S105‧‧‧ Passive Situational Answering Procedure
S201~S208‧‧‧Active Situational Answering Procedure
301‧‧‧Communication Module
302‧‧‧Call record module
303‧‧‧Message Sending Module
304‧‧‧Customer Operation Module
305‧‧‧Scenario Message Receiving Module
306‧‧‧User data storage module
S401~S405‧‧‧ Passive Situational Answering Example
S501~S504‧‧‧Active Situational Answering Example
The detailed description of the present invention and the accompanying drawings will be further understood, and the technical contents of the present invention and the functions thereof can be further understood. The related drawings are: FIG. 1 is a passive situational response of the method and system for the situational answering of the present invention. FIG. 2 is a schematic diagram of a method for contextual answering of the present invention and a system for a contextual answering process; FIG. 3 is a schematic diagram of a method for contextual answering of the present invention and a system for a situational answering module of the system; FIG. 5 is a diagram of an embodiment of a method for contextual answering of the present invention and a passive contextual answering embodiment of the system; FIG.
The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
Hereinafter, the present invention will be further described with reference to the accompanying drawings: Referring to FIG. 1, the method for the contextual answering of the present invention and the passive situational answering of the system thereof, the passive situational incoming reply message method includes the following steps: Step 1: The user of S101 receives the incoming call; Step 2: The S102 communication module searches for the situation used by the receiving end; Step 3: The user of the S103 receives the situation and sends a message to the calling terminal; Step 4: The receiving end of the S104 receives the incoming call. After the situation message, you can choose whether to return it; and step 5, S105 call ends.
Referring to FIG. 2, the method for the contextual answering of the present invention and the passive contextual reply of the system thereof, the active context of the incoming reply message method includes the following steps: Step 1: S201 sends a message, but the receiving end has no response; Step 2: The S202 communication module checks whether the sending end is in the white list; in step 3, if S203 is yes, the calling module sends a matching situational answer to the sending end; step 4, the S204 sending end receives the situational message of the receiving end. Step 5: S205 receiving the call resumes the call, and synchronizes the situation data and the call record with the call module; Step 6: The S206 call module sends the callback end to restore the call message to the caller; Step 7: S207 Step 2 is no, the communication module checks whether the sending end is in the white list; and step 8 and S208 ends the call.
Please refer to FIG. 3 , which is a schematic diagram of a situational answering module and a system of a situational answering module of the system. The passive situational answering message is composed of the following functional modules: a communication module 301 and a call recording module 302. , message sending module 303, client operating module 304, context message receiving module 305, and User data storage module 306.
According to the combination of the above modules, the communication module 301 is capable of processing a function module for talking between the calling terminal and the receiving terminal, and can use any network architecture such as 3G/LTE/Wifi, etc., and is the main operating module, responsible for All communication functions and network function operations are connected in series with all function modules; the call record module 302 is a function module capable of recording user incoming call messages and incoming or outgoing calls and the like, and is performed with the communication module 301. Communication, after receiving the call information of the call end and the call end, storing the information in the system through the call record module 302; the function module of the user operation module 304 capable of setting, editing or sending the situation message at the user end The user data storage module 306, the situational message receiving module 305, and the message sending module 303 communicate with each other to process user context information setting, editing, and transmission related operations; the user data storage module 306 can store user context item settings, The module for setting the situation content or other related settings, and storing the user-related setting data, and providing the module to the user terminal 304 And the situational message receiving module 305 performs user or system-side data reading; the context message receiving module 305 can receive a function module for setting, editing, or sending a situational message, and the user-side operating module 304, And the user data storage module 306 communicates with the user setting data transmitted by the user operation module, and then stores the user setting data through the user data storage module 306. The message sending module 303 can send the user's situation information to the calling terminal. The function module communicates with the communication module 301 and the user data storage module 306, reads the settings in the user data storage module 306, and transmits the context information through the communication module 301.
Please refer to FIG. 4 , which is a schematic diagram of a passive contextual response embodiment of the method and the system of the present invention. The passive type mainly refers to a situation in which when the receiving end receives an incoming call, and then selects a self-selected situation, the following steps are included: Step 1: The calling terminal dials to the receiving end; in step 2, when the receiving end receives the incoming call, the receiving end displays the set situational message; in step 3, the receiving end user selects the situational message, ends the call, and sends the selected context message. Give the caller; Step 4: The caller receives the situation message from the caller and replies to the message; and Step 5, the caller receives the message sent back from the caller.
According to the above steps, the passive situation reply implementation example is as follows: when the calling end dials to the receiving end S401, the receiving end receives the incoming call, and the situation answering system displays the user preset context item on the receiving end mobile phone S402. If the receiving end cannot answer the meeting, the "Meeting in the meeting" item is selected and the call S403 is ended. After receiving the "Meeting" command, the situation answering system transmits the corresponding message to the calling terminal S404, and the calling end receives the message. After the message, select the return message: "Children want to be born, call back quickly" S405, the situation answering system receives the message and then sends it back to the receiver, and displays it on the handset of the receiver.
In the appeal case, the calling terminal dials up to the receiving end, and after receiving the incoming call signal, the user terminal operation module displays the situation item that has been synchronized with the user data storage module on the mobile phone screen for the user to receive the call. Since the user is unable to answer the call at the current meeting, the user at the receiving end has selected the option "Meeting in the meeting" to inform the calling terminal that the call cannot be answered during the current meeting.
When the user clicks the "Meeting" option, the client operation module will transmit the action to the situation message receiving module. At this time, the receiving module goes to the user data storage module to find the corresponding situation content message, and The message is sent to the message sending module, and after the message sending module receives it, the message is sent to the calling end.
When the sender receives the message from the message transmission module, it can reply directly to the message. At this point, the caller replies with the message "The child wants to be born, and the callback is fast". The message is recorded to the receiver. The call record module will record the message and combine it with the call situation. The receiver will receive a complete message. The response message contains information about the call and the content of the message, so that the receiver can know the reason for the whole thing more clearly.
Please refer to FIG. 5 , which is a schematic diagram of an active situation answering method of the method and the system of the present invention. The active mode mainly refers to when the receiving end has no signal or no mobile phone, the system presets according to the receiving end. The situation in which the situation sends the situation message includes the following steps: Step 1: The calling end dials to the receiving end, but the receiving end cannot respond; Step 2: The receiving end does not respond, and the communication module future information is recorded in the call recording module; Step 3: The receiving end is restored to a communicable state, the user data storage module is connected, and the user setting data is reloaded; and in step 4, the communication module reads the call recording module, and is sent according to the white list in the user data storage module. Resume the communication message to the caller.
According to the above steps, the example of the active situation answering is as follows: when the calling end dials to the receiving end S501, the situation answering system finds that it cannot be connected, queries the user answer setting, actively sends a no response message, and writes The call record module S502, when the call end resumes the call state, the user operation module and the communication module resume connection S503, and after the communication module receives the connection notification of the call end, according to the call record module and the user data Storage module The information is sent to the user S504 in the white list by actively sending a message to the receiving end to resume the call.
In this case, the receiver is in a state where it cannot receive the signal. At this time, the calling terminal dials the call to the receiving end, and the communication module finds that the receiving end cannot be connected. At this time, the communication module writes the call record to the call recording module, and according to the user context stored in the user data storage module. Set, send a "unable to connect" situation message to the caller.
After the callback resumes the call, the client operation module of the caller will contact the communication module and synchronize the situation data. At this time, the communication module will ask whether the call recording module has a missed call. If there is a missed call message, the relevant message will be sent to the receiving end; at the same time, the communication module will check the user white in the user data storage module. If the caller of the missed call is present in the whitelist, it will send a message that the callee has resumed the call to the caller. At this point, the caller can know that the receiver can now receive the signal and contact him.
The detailed description of the present invention is intended to be illustrative of a preferred embodiment of the invention, and is not intended to limit the scope of the invention. The patent scope of this case.
To sum up, this case is not only innovative in terms of technical thinking, but also has many of the above-mentioned functions that are not in the traditional methods of the past. It has fully complied with the statutory invention patent requirements of novelty and progressiveness, and applied for it according to law. Approved this invention patent application, in order to invent invention, to the sense of virtue.
301‧‧‧Communication Module
302‧‧‧Call record module
303‧‧‧Message Sending Module
304‧‧‧Customer Operation Module
305‧‧‧Scenario Message Receiving Module
306‧‧‧User data storage module

Claims (4)

  1. A method for answering a situation includes a passive situation and a proactive situation, wherein: the passive situation includes: step one, the user receives a telephone call; step two, the communication module searches for a situation set by the user; step three; After the user selects the situation, the message is sent to the calling party; in step 4, the calling terminal can select whether to send back the message after receiving the situation message of the receiving end; and step 5, the call ends; the steps of the active situation include: Step 1. The speaking end speaks, However, the receiver does not respond; Step 2. The communication module checks whether the sender is in the whitelist; if the answer is yes, the call module sends a matching context message to the sender; Step 4. The receiver receives the receiver. After the situation message, you can choose whether to return the message; Step 5. The caller resumes the call, synchronizes the situation data and the call record with the call module; Step 6. The call module sends the callback terminal to resume the call message to the caller; Step 7. If Step 2 is no, the communication module checks whether the sender is in the white list; and step 8. the call ends.
  2. For example, the method for requesting the situation as described in claim 1 of the patent scope, wherein the process of step 3 of the passive scenario comprises: 1. after the selected endpoint selects the situation item, sending a message to the situation message receiving After the module, the call ends; 2. After the situation message receiving module receives the situation selected by the user, the user data storage module is queried to the user data storage module for the content message corresponding to the situation; and 3. the content message Send a message to the sender through the SMS sending module.
  3. A context-answering system, comprising: a communication module, which is a module for processing a call between a caller and a caller, and is responsible for all communication and network operations, and is connected in series with all modules; a call record module, In order to record the user's incoming call message and the data of the incoming call time or the missed call, and communicate with the communication module, after receiving the call information of the caller and the callee, the information is stored in the call record module through the call record module. The system; the user operation module is a module capable of setting, editing or sending a message of the situation message at the user end, and communicating with the user data storage module, the situation message receiving module and the message sending module, and processing User context information setting, editing, and transmitting related operations; the user data storage module is a module for storing user context item settings, context content settings, or other related settings, and storing user related setting data, and providing the user with the relevant information. The operation module and the situation message receiving module perform data reading of the user end or the system end; the situation message receiving module Receiving a module for setting, editing, or sending a situation message, and communicating with the user operation module and the user data storage module, and receiving the user setting data transmitted by the user operation module, Store it through the user data storage module; The message sending module transmits the user's context message to the module of the calling terminal, communicates with the communication module and the user data storage module, reads the setting in the user data storage module, and transmits the The communication module transmits the context message.
  4. For example, the system for requesting a situation as described in claim 3, wherein the communication module is connected to other modules by a 3G or LTE or Wifi network architecture.
TW103129273A 2014-08-26 2014-08-26 Method and system of situation information TWI594614B (en)

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