JP5442409B2 - Call connection control device, caller identification information notification system, and program - Google Patents

Description

  The present invention relates to a technique for displaying caller identification information such as a caller name on a destination telephone terminal that receives an incoming call from a caller telephone terminal.

  One common function of mobile phones in recent years is a phone book function. A mobile phone having a telephone directory function holds telephone directory data in which a telephone number and a name are associated with each other. When the user makes a call to a partner with a specific name, the user displays a phone book on the mobile phone and designates a name to be called on the phone book. Thus, the mobile phone makes a call using the telephone number associated with the designated name.

  When receiving a call, the mobile phone searches the phone book data using the telephone number of the caller telephone terminal included in the incoming call signal, extracts the name corresponding to the caller's telephone number, and extracts it. As the caller's name. Thereby, the user can grasp the originator of the call related to the incoming call and can determine whether or not to answer the call.

  Patent Document 1 is a prior art document related to a telephone directory. Patent Document 2 is a prior art document related to the IP telephone system related to the present application.

JP 2009-200550 A JP 2007-135194 A

  As described above, in the technology in which the mobile phone stores the phone book data, there is a problem that important personal information may be leaked if the mobile phone is lost.

  Therefore, there is a technique in which phone book data is not stored in a mobile phone but stored in an application server on a communication network, and the phone book data is used by accessing the application server when making a call. Specifically, for example, there is a technique for making a call by displaying phone book data of an application server on a display screen of a mobile phone and selecting a desired destination name on the screen.

  By using this technology, it is possible to make a telephone call by designating the name of a call destination without storing telephone book data in the mobile phone. Since the telephone directory data is not stored in the mobile phone, even if the mobile phone is lost, there is no possibility of leakage of personal information.

  However, the technique of storing phone book data on an application server and using it has a problem that the name of the caller cannot be displayed on the mobile phone when a call is received to the mobile phone. In other words, since the phone book data is not held in the mobile phone, only the caller's phone number will be displayed when an incoming call is received, and the user of the mobile phone must confirm who the caller is. There is a problem that it cannot be performed and is not convenient.

  In addition, this problem is not limited to mobile phones, and is a problem related to all telephone terminals that do not store telephone directory data therein.

  The present invention has been made in view of the above points, and a technique for notifying a user of a telephone terminal of identification information of a caller when a telephone terminal that does not hold telephone directory data internally receives an incoming call. The purpose is to provide.

In order to solve the above-described problems, the present invention provides a call connection control apparatus that performs call connection control between a caller telephone terminal and a call destination telephone terminal, the call connection control apparatus being connected via a communication network. Connected to the user information management device, the user information management device includes an extension telephone number and an external telephone number, user identification information, a notification destination e-mail address corresponding to the extension telephone number, and the notification destination e-mail address. And a notification destination e-mail address corresponding to the external telephone number that is different from the external telephone number, and the call connection control device transmits the extension telephone number or the external line of the caller telephone terminal from the caller telephone terminal. receiving a call connection request of the incoming call destination telephone addressed terminal including a destination telephone number is a telephone extension number or external telephone number of the destination telephone terminal and the source telephone number is a telephone number Call connection request receiving means, and obtaining the caller telephone number and the called telephone number from the call connection request received by the call connection request receiving means, and obtaining the caller telephone number and the called telephone number. A notification information request including the caller identification information associated with the caller telephone number and the notification destination associated with the callee telephone number from the user information management apparatus. message notification to send the notification information acquisition unit for receiving notification information including the e-mail address, the message including the caller identification information acquired by the notification information acquisition unit, addressed to the notification destination e-mail address And a call connection request transmission means for transmitting a call connection request to the destination telephone terminal after transmitting the message. Configured as a call connection controller.

The present invention also includes a call connection control device that performs call connection control between a caller telephone terminal and a destination telephone terminal, and a user information management device connected to the call connection control device via a communication network. The caller identification information notification system includes an extension telephone number and an external telephone number, user identification information, a notification destination e-mail address corresponding to the extension telephone number, and the notification destination. User information storage means for storing a notification destination e-mail address corresponding to the external telephone number different from the e-mail address, and an extension telephone number or an external telephone of the caller telephone terminal from the call connection control device receiving the notification information acquisition request including the destination telephone number is a telephone extension number or external telephone number of the destination telephone terminal and the source telephone number is a number, Serial and source telephone number caller identification information is user identification information corresponding to, acquired from the user information storage unit and a notification destination e-mail address corresponding to the destination telephone number as the notification information, for the notification And a notification information providing means for transmitting information to the call connection control device, wherein the call connection control device receives the incoming call including the caller telephone number and the callee telephone number from the caller telephone terminal. A call connection request receiving means for receiving a call connection request addressed to a destination telephone terminal; obtaining the caller telephone number and the destination telephone number from the call connection request received by the call connection request receiving means; A notification information request including an original telephone number and a destination telephone number is transmitted to the user information management apparatus, and the caller associated with the caller telephone number is transmitted from the user information management apparatus. A notification information acquisition unit for receiving notification information including the notification destination e-mail address associated with the different information and the destination telephone number, including the caller identification information acquired by the notification information acquisition unit Message notification means for transmitting a message to the notification destination e-mail address; and call connection request transmission means for transmitting a call connection request to the destination telephone terminal after transmitting the message. It can also be configured as a featured caller identification information notification system.

  According to the present invention, even if a telephone terminal does not hold telephone directory data therein, when receiving a call, the caller identification information can be displayed on the telephone terminal. Convenience can be improved.

1 is a configuration diagram of a telephone system according to an embodiment of the present invention. 3 is a functional configuration diagram of a call connection control device 50. FIG. 4 is a functional configuration diagram of a user information management device 60. FIG. It is a figure which shows the example of the user information which the user information storage part 65 stores. It is a figure for demonstrating operation | movement of the telephone system which concerns on embodiment of this invention.

  Embodiments of the present invention will be described below with reference to the drawings.

(System configuration)
FIG. 1 shows a configuration diagram of a telephone system according to an embodiment of the present invention. As shown in FIG. 1, the telephone system according to the present embodiment has a configuration in which an IP telephone network 100 and another telephone network 200 are connected by a gateway device 150.

  In the present embodiment, IP telephone network 100 is assumed to be an extension telephone network that can make and receive calls using extension numbers, but is not limited thereto. The IP telephone network 100 is also an IP network connected to the global Internet, and a terminal connected to the IP telephone network 100 is an IP service provided by a server provided in the IP telephone network 100 and the global Internet. The IP service provided by the server can be used. Examples of such IP services include e-mail transmission / reception, file transfer, and website access.

  Further, in the present embodiment, SIP (Session Initiation Protocol) is used as a signal system for control communication between each device in the IP telephone network 100. However, the signal system for control communication is not limited to SIP.

  The other telephone network 200 corresponds to an external telephone network connected to the IP telephone network 100 as an extension telephone network, and is a fixed telephone network (circuit switching network, IP telephone network, etc.), a mobile telephone network, a PHS network, etc. , 03, 050, 090, 070, etc., a telephone network that can make and receive calls using a predetermined telecommunication number.

  The gateway device 150 is a device that connects the IP telephone network 100 and the other telephone network 200, and performs signal system conversion and media conversion. The gateway device 150 itself having such a function is a conventional technique.

  As shown in FIG. 1, a call connection control device 50 and a user information management device 60 are connected to the IP telephone network 100 in the present embodiment. The call connection control device 50 is a device having a function of performing call connection between telephone terminals by transmitting and receiving call control signals. The user information management device 60 is a device that stores user information. Details of the call connection control device 50 and the user information management device 60 will be described later. A system composed of the call connection control device 50 and the user information management device 60 can be called a caller identification information notification system.

  FIG. 1 shows telephone terminals 10 and 20 as examples of telephone terminals used in the present embodiment. The telephone terminals 10 and 20 are wireless terminals such as mobile phones, and can make and receive calls within the IP telephone network 100, and can also make and receive telephone calls within the other telephone networks 200. It is a terminal. The IP telephone network 100 has a function for wirelessly communicating with a telephone terminal such as a wireless LAN access point. When the telephone terminals 10 and 20 are located in the IP telephone network 100, they are wireless. A call is made by accessing the IP telephone network 100 via a LAN.

  In addition, the telephone terminal used in this embodiment can send and receive e-mails. When an e-mail addressed to the telephone terminal is received, the telephone terminal rings and the user receives an e-mail. It has a function to notify that. Furthermore, it has a function of automatically displaying the contents of the acquired e-mail on the screen of the main display unit or the screen of the sub display unit. These electronic mail technologies are existing technologies.

  In the present embodiment, it is only necessary to have a function of notifying the user of an incoming e-mail to the telephone terminal, and a function of automatically displaying the content of the e-mail on the display unit is not essential. Further, the terminal that receives an incoming call and the terminal that receives an e-mail need not be one and the same terminal, and may be separate terminals.

  FIG. 2 shows a functional configuration diagram of the call connection control device 50 according to the present embodiment. As shown in FIG. 2, the call connection control device 50 includes a call control communication unit 51, a notification information acquisition unit 52, a caller identification information notification unit 53, and a data communication unit 54.

  The call control communication unit 51 is a functional unit for performing call connection between telephone terminals by transmitting / receiving a call control signal to / from each telephone terminal. The notification information acquisition unit 52 requests the notification information by transmitting the source telephone number and the destination telephone number included in the call connection request signal received from the source telephone terminal to the user information management device 60, This is a functional unit that receives notification information including caller identification information corresponding to a caller telephone number and an e-mail address corresponding to a callee telephone number from the user information management device 60.

  The caller identification information notification unit 53 is a functional unit that notifies caller identification information such as the name included in the notification information to the e-mail address included in the notification information. The data communication unit 54 is a functional unit for the call connection control device 50 to communicate with other devices via the IP telephone network 100.

  FIG. 3 shows a functional configuration diagram of the user information management device 60 according to the present embodiment. As shown in FIG. 3, the user information management device 60 includes a notification information request reception unit 61, a notification information extraction unit 62, a notification information return unit 63, a data communication unit 64, and a user information storage unit 65. Yes.

  The notification information request receiving unit 61 is a functional unit that receives a notification information request including a caller telephone number and a destination telephone number from the call connection control device 60. The notification information extraction unit 62 uses the source telephone number and the destination telephone number included in the notification information request received by the notification information request reception unit 61 to store user information stored in the user information storage unit 65. Is a function unit that extracts information for notification including caller identification information corresponding to a caller telephone number and an e-mail address corresponding to a callee telephone number.

  The notification information return unit 63 is a functional unit that returns the notification information extracted by the notification information extraction unit 62 to the call connection control device 50.

  The user information storage unit 65 is a functional unit that stores user information. FIG. 4 shows an example of user information stored in the user information storage unit 65. In the example shown in FIG. 4, the user information includes a telephone number, user identification information, and an e-mail address.

  In the example of FIG. 4, the telephone number is a telephone number assigned to the telephone terminal used by the user, and may be an extension telephone number or an external telephone number. In addition, the telephone terminal has both an internal telephone number and an external telephone number. For example, a telephone terminal that can select either an internal telephone number or an external telephone number as a caller telephone number according to the telephone network in which the telephone terminal is located. As for the telephone number in the user information, both the extension telephone number and the outside telephone number may be included. The e-mail address associated with the extension telephone number may be different from the e-mail address associated with the external telephone number.

  In the example of FIG. 4, the user identification information is the name of the user of the telephone terminal, but any information other than the telephone number that can identify the user may be used. The e-mail address is an address that is a destination for sending an e-mail including the caller identification information to the user identified by the user identification information. Note that the telephone number and user identification information stored in the user information storage unit 65 may be used as telephone directory data when making a call.

  Each of the call connection control device 50 and the user information management device 60 can be realized by mounting a program for performing processing corresponding to each of the above functional units on a general computer including a storage device and a CPU. The program may be installed in the computer from a recording medium such as a memory or a disk, or may be downloaded from a server on a network to the computer and installed.

(System operation)
Next, with respect to the operation of the telephone system according to the embodiment of the present invention, a case where the telephone terminal 10 having the telephone number B receives an incoming call from the caller telephone terminal 20 having the telephone number A is shown in FIG. This will be described with reference to the sequence chart shown. Hereinafter, the telephone terminal 10 is referred to as a destination telephone terminal 10, and the telephone terminal 20 is referred to as a caller telephone terminal 20. Further, it is assumed that the name of the user of the caller telephone terminal 20 is name A, and the e-mail address of the callee telephone terminal 10 is the address B corresponding to the callee telephone number B.

  First, when the user of the source telephone terminal 20 performs an operation such as selecting or inputting the telephone number B of the destination telephone terminal 10 on the source telephone terminal 20, the source telephone terminal 20 A call connection request signal addressed to the destination telephone terminal 10 including the telephone number A and the destination telephone number B is transmitted (step 1). The call connection control device 50 receives the call connection request signal.

  In the call connection control device 50 that has received the call connection request signal, the call control communication unit 51 temporarily interrupts processing for call control communication (transfer processing of the call connection request signal, etc.). In the meantime, the following steps 2 to 5 are performed.

  The time for interrupting the process for call control communication may be, for example, until a predetermined time elapses after receiving the call connection request signal in step 1, or the process in step 5 (caller identification) described below. A predetermined time may elapse after the information notification process is completed. Further, while the process for call control communication is interrupted, the call connection control device 50 may send a guidance to the caller telephone terminal 20 that the callee telephone terminal 10 is being called.

  In step 2, the notification information acquisition unit 52 of the call connection control device 50 extracts the telephone number A of the caller and the telephone number B of the callee from the call connection request signal received in step 1. A notification information request including the telephone number B is transmitted to the user information management device 60.

  In the user information management device 60, the notification information request receiving unit 61 receives the notification information request and passes the notification information request to the notification information extracting unit 62. The notification information extraction unit 62 searches the user information (see FIG. 4) in the user information storage unit 65 using the telephone number A and the telephone number B included in the notification information request, and corresponds to the telephone number A. The user identification information (name A in the present embodiment) is extracted as caller identification information, the notification destination address (e-mail address B in the present embodiment) corresponding to the telephone number B is extracted, and the extracted information is The information is returned to the notification information return unit 63 (step 3).

  Subsequently, the notification information return unit 63 transmits notification information including the name A and the email address B to the call connection control device 50 (step 4).

  In the call connection control device 50, the notification information acquisition unit 52 acquires notification information including the name A and the email address B, and passes the notification information to the caller identification information notification unit 53. The caller identification information notifying unit 53 creates an e-mail including the name A as the caller identification information in the body, and transmits it to the e-mail address B (step 5). The text of the e-mail is, for example, a sentence such as “Call from name A”.

When the destination telephone terminal 10 receives an e-mail sent to the e-mail address B, the destination telephone terminal 10 rings to notify the user that an e-mail has arrived, and the contents of the e-mail. ("Call from name A.") is displayed on the display (step 6). The user of the destination telephone terminal 10 who sees this display can confirm that there is a call from the name A.
After the e-mail is transmitted in step 5, the call control communication unit 51 in the call connection control device 50 resumes the call control processing related to the call connection request signal received in step 1 and calls the destination telephone terminal 10. A connection request signal is transmitted (step 7). That is, a call is made to the destination telephone terminal 10.

  In the destination telephone terminal 10 that has received the call connection request signal, a telephone ringing tone sounds. Thereafter, when the user performs a response operation on the destination telephone terminal 10, a call connection is established between the caller telephone terminal 20 and the destination telephone terminal 10, and a call is started.

  In addition, when the user of the destination telephone terminal 10 confirms the content of the e-mail, the ringing by the incoming call may already be started. In this case, the user who confirms the content of the e-mail can grasp that the caller currently calling is “name A”.

  The present invention is not limited to the above-described embodiments, and various modifications and applications are possible within the scope of the claims. For example, in the above-described embodiment, the notification of the caller identification information is performed using an email, but the notification means of the caller identification information is not limited to the email. Any means may be used as long as it can promptly notify the message.

  Further, in the above-described embodiment, the e-mail destination telephone terminal and the incoming call destination telephone terminal are the same telephone terminal, but they may be different terminals. For example, it is also possible to realize a form in which caller identification information for an incoming call to the destination telephone terminal 10 used by a user of name B is displayed on the desktop PC of the user. In this case, in the user information storage unit 65 (see FIG. 4), the e-mail address of the desktop PC may be stored as the address B in association with the telephone number B.

10, 20 Telephone terminal 50 Call connection control device 60 User information management device 51 Call control communication unit 52 Information acquisition unit for notification 53 Caller identification information notification unit 54 Data communication unit 61 Information request reception unit for notification 62 Information extraction unit for notification 63 Information return unit for notification 64 Data communication unit 65 User information storage unit 100 IP telephone network 200 Other telephone network 150 Gateway device

Claims (3)

A call connection control device that performs call connection control between a caller telephone terminal and a call destination telephone terminal, the call connection control device being connected to a user information management device via a communication network, the user information management The apparatus includes an extension telephone number and an external telephone number, user identification information, a notification destination email address corresponding to the extension telephone number, and a notification destination electronic address corresponding to the external telephone number different from the notification destination email address. It is stored in association with the email address,
The call connection control device includes:
From the caller telephone terminal, the caller telephone number that is the extension telephone number or the external telephone number of the caller telephone terminal and the callee telephone number that is the extension telephone number or the external telephone number of the callee telephone terminal Call connection request receiving means for receiving a call connection request addressed to the destination telephone terminal;
Obtaining the source telephone number and the destination telephone number from the call connection request received by the call connection request receiving means, and sending a notification information request including the source telephone number and the destination telephone number, For notification including the caller identification information associated with the caller telephone number and the notification destination e-mail address associated with the callee telephone number. An information acquisition means for notification for receiving information;
A message notification means for transmitting a message including the caller identification information acquired by the notification information acquisition means to the notification destination e-mail address;
Call connection request transmitting means for transmitting a call connection request to the destination telephone terminal after transmitting the message;
A call connection control device comprising: Caller identification information comprising: a call connection control device that performs call connection control between a caller telephone terminal and a destination telephone terminal; and a user information management device connected to the call connection control device via a communication network A notification system,
The user information management device includes:
An extension telephone number and an external telephone number, user identification information, a notification destination e-mail address corresponding to the extension telephone number, and a notification destination e-mail address corresponding to the external telephone number different from the notification destination e-mail address; User information storage means for storing the information in association with each other;
A notification including a caller telephone number that is an extension telephone number or an external telephone number of the caller telephone terminal and a callee telephone number that is an extension telephone number or an external telephone number of the callee telephone terminal from the call connection control device. The user information storage request is received, and the user information is stored as notification information with caller identification information that is user identification information corresponding to the caller telephone number and a notification destination e-mail address corresponding to the callee telephone number. A notification information providing unit that acquires the notification information and transmits the notification information to the call connection control device,
The call connection control device includes:
Call connection request receiving means for receiving a call connection request addressed to the destination telephone terminal including the source telephone number and the destination telephone number from the source telephone terminal;
Obtaining the source telephone number and the destination telephone number from the call connection request received by the call connection request receiving means, and sending a notification information request including the source telephone number and the destination telephone number, For notification including the caller identification information associated with the caller telephone number and the notification destination e-mail address associated with the callee telephone number. An information acquisition means for notification for receiving information;
A message notification means for transmitting a message including the caller identification information acquired by the notification information acquisition means to the notification destination e-mail address;
Caller identification information notification system, comprising: a call connection request transmission unit configured to transmit a call connection request to the destination telephone terminal after transmitting the message. A program that causes a computer to function as a call connection control device that performs call connection control between a caller telephone terminal and a call destination telephone terminal, the call connection control device being connected to a user information management device via a communication network The user information management device is connected to the external telephone number and the external telephone number, the user identification information, the notification destination electronic mail address corresponding to the internal telephone number, and the external telephone different from the notification electronic mail address. The notification destination email address corresponding to the number is stored in association with it,
The computer,
From the caller telephone terminal, the caller telephone number that is the extension telephone number or the external telephone number of the caller telephone terminal and the callee telephone number that is the extension telephone number or the external telephone number of the callee telephone terminal Call connection request receiving means for receiving a call connection request addressed to the destination telephone terminal;
Obtaining the source telephone number and the destination telephone number from the call connection request received by the call connection request receiving means, and sending a notification information request including the source telephone number and the destination telephone number, For notification including the caller identification information associated with the caller telephone number and the notification destination e-mail address associated with the callee telephone number. Information acquisition means for notification for receiving information,
A message notification means for transmitting a message including the caller identification information acquired by the notification information acquisition means to the notification destination e-mail address;
Call connection request transmitting means for transmitting a call connection request to the destination telephone terminal after transmitting the message;
Program to function as.

Images