1272804 (1) 玖、發明說明 【發明所屬之技術領域】 本發明關於資料輸入與報告系統，更明確地說，一 種用以由收貨地點即時傳送交易資料至製造者資料處理裝 置，例如伺服器之方法。 【先前技術】 宅配已經爲消費者及顧客所廣泛使用，以降低購物 時間。例如，很多零售店或便利商店已經允許顧客由型錄 直接訂貨有關衣服、家電、傢倶及其他貨品，以將貨品直 接宅配至其家中。 於此交易環境中，零售商會因應於其客戶之訂單， 而將對製造者之平台下訂單，而製造者再透過物流公司將 貨品直接送至顧客（end user )。當顧客收到貨品時，送 貨員會要求顧客於送貨單上簽名，以作爲貨已送達之憑 據。然後，待所有貨品都送完，送貨員回到發貨地點後， 送貨單才會被帶回。雖然，送貨員於送貨完成後，會以電 子資料交換（EDI )立即回報完成送貨，但如此之動作只 是電子式狀態的更新。零售商及代理商仍需要確實之原始 送貨單，以作付款等之相關作業用。因此，現行送貨環境 必須解決以下問題： 1.要求送貨員確定送貨單，確實已爲收貨之顧客所簽 收； 2 .待所有貨品都送完，送貨員才會回到發貨地點，將 (2) 1272804 已簽收之送貨單交回； 3 .發貨地點然後將所有送貨單傳至製造者公司中之貨 運（shipping)部門；及 4 .送貨部份然後將這些送貨單，傳真給要求送貨單之 零售商或代理商。 這些過程將無法確實掌握貨品送達之時間，同時， 也對需要已簽收送貨單作付款及請款作業之零售商或代理 商造成時間上之延遲，並且，增加了零售商及製造者間之 通信工作量。 【發明內容】 本發明之一目的爲提供一種送貨資訊系統，用以即 時提供貨品送達憑據。 本發明之另一目的爲提供一種送貨資訊系統，用以 減少於零售商與製造者間之聯絡量。 本發明之另一目的爲提供一種送貨資訊系統，用以 降低製造商之貨運部門之工作量。 依據本發明之送貨資訊系統，包含：一主機電腦，其 儲存及接取有關產品送達之資訊；及一資料處理裝置，用 以在該零售環境內與該主機電腦作資料通訊，以在送貨簽 收後，將與該交易相關之送貨簽收回條上之資訊傳送至該 主機電腦。 【實施方式】 一5 — (3) 1272804 第1圖爲用於本發明之送貨資訊系統的第一實施例 之方塊圖。本發明提供一種將紙張爲主之商業文件，以電 子方式將文件經由掃描方式輸入資訊處理裝置中，並將該 資料送至主機電腦，以用以隨後取出爲顧客所簽之資料， 以建立文件。 本發明之送貨資訊系統1 0包含一傳真機或掃瞄器 26、一顧客電腦18，用以連接至該傳真機或掃瞄器26, 以接收被掃瞄之文件的電子化資料、一電腦網路1 2、一 主機電腦1 6，經由該電腦網路1 2接收該電子化資料、及 一營業電腦1 4，用以經由該電腦網路1 2接取該電子化資 料。 例如，當送貨員將貨品送達時，顧客會在送貨單上 簽收，並將送貨單經由掃瞄器或傳真機2 6將送貨簽收回 條之內容掃入該顧客電腦1 8中，該電子式資料然後，在 該顧客電腦1 8中，經過條碼識別及自動PDF轉換，然 後，經由電腦網路1 2將該電子式資料送至該主機電腦 1 6 〇 本案之送貨訊資訊系統1 0之電腦網路1 2包含網際 網路’但於此所述之整個系統及方法也可以使用爲在一組 織內之整個內部系統，其重點爲所有之電腦1 4、1 6、及 1 8均可以經由一共同主幹或集線器加以鏈結。應了解的 是’該電腦網路1 2係想要包含所有類型之電腦及通訊網 路’例如衛星網路、有線網路、公共電話網路或任何其他 類型之電腦或可以承載資料的通訊網路。 一6 — (4) 1272804 營業電腦1 4即爲一電腦系統，其係爲營業單位所操 作及擁有者，該等營業單位，包含想要接收線上即時文件 之單位’如配送商，其可以即時確認貨物之送達，以及， 零售商’用以即時掌握貨物送達時機，以進行請款事項。 一旦，該營業電腦1 4接取該主機電腦I 6，營業電腦]4 可以使用標準網路瀏覽器，以將原始簽收回條之電子化資 料下載，若有必要，可以重製在標準印表機3 0上，以供 營業單位使用。若有多數文件時，這些文件被彼此相關， 使得文件只可以爲相關之營業電腦所接取。 主機電腦1 6較佳包含一網站，其係爲一特定全球資 源定址器（URL )所指定。該主機電腦1 6爲製造商所擁 有與操作，並執行一軟體應用程式平台。該應用程式平台 允許被送入至主機電腦1 6之電子化資料被送至營業電腦 1 4。該營業電腦1 4可以驗證該資料，並可以即時要求、 更新及/或解決於收到資料及維持在營業電腦1 4所記錄之 資料的不相符之情形，例如貨物送錯地點、數量或貨物不 對等錯誤之情形。在紙張爲主之先前系統中，這些情形必 須後續再一次與顧客接觸，才能加以克服。 至於’送貨單之內容可以包含交易序號、顧客所簽 收之姓名、地址、產品名稱、數量、序號及單項成交金 額、及零售商姓名單等等。這些資料部份可以加以列印成 爲條碼，以利後續資料之取回，及/或使用光學字元辨識 (OCR )技術，作資料之掃瞄及讀取。所作成之資料條碼 可以以條碼掃瞄器配合上影像軟體，使用字母〇CR技術 (5) 1272804 加以作電子式讀取。一旦條碼被讀入於主機電腦1 6之 中，所有送貨單內容的資料可以加以輕易取出。 當然，條碼其中該條碼可以在送貨前被事先列印π 然後才交給送貨員。或者，該條碼可以在送貨員送貨時， 因應實際交易情形加以即時列印。例如，可能由於有不良 品，而遭顧客拒收；或出貨貨品與顧客購買產品不符的情 形等等。 列印有條碼之已簽收回條被以圖像方式進行掃描， 並依據顧客姓名、住址、零售商之識別資訊儲存在主機電 腦內，供製造商作後續資料分析用。另外，該零售商電腦 也是依據該條碼，經由該網路接取自己所需之獨特送貨簽 收回條。使得即使在製造商也可以在遠端在任何時間均可 以取得該項交易之即時內容。 由於，本案之系統將送貨單上內容直接由紙張爲主 形式轉換爲電腦可讀取格式。當主機電腦1 6收到送貨單 上之確認簽章時，製造商、零售商及配送商均可以在實際 紙張文件收到前，即開始後續處理。這”提前”處理資料可 以大量地降低整體處理時間並允許製造商在收到送貨單 時，更有效地處理該等紙張文件。電子化文件之產生及資 料之儲存同時也降低了需要完成整個應用處理之郵件次 數。爲此’本發明明顯可以對商業活動提供莫大之幫助。 另外’由於主機電腦上有著該顧客之相關交易資 訊，所以’該顧客之所有想要購買之產生的記錄被該主機 電腦1 6所維持。該整個記錄可以爲製造商所使用以預測 (6) 1272804 顧客之採購傾向並追縱消費者購買行爲。並且，該主機電 腦可以基於所預測顧客採購傾向及採購行爲，對顧客之個 人電腦提示產品資訊。 另外，主機電腦可基於單項產品之累計銷售金額， 而降低給零售商之該項產品單價。當然，主機電腦也可以 基於該零售商之累計銷售金額，而降低給該零售商之個別 產品之單價。 第2圖爲用於本發明之送貨資訊系統的第二實施例 φ 之方塊圖。其與第一實施例之大體架構相同，唯顧客電腦 1 8被以一送貨員所持有之無線資料處理裝置1 8 ’所替代。 該資料處理裝置18’可以爲裝配有掃瞄器26之個人數位 助理（P D A )、手持個人電腦（P C )或甚至行動電話。透 過該資料處理裝置1 8 ’將簽收回條內容掃入在資料處理裝 置1 8 ’中，然後，經由無線電方式，透過網際網路1 2，將 該電子式資料送至該主機電腦1 6。接著進行如第一實施 例之商業行爲。 · 於前述說明書中，本發明已經藉由參考其特定實施 例加以說明。然而，可以了解的是，各種修改或改變可以 在不脫離本發明之精神及範圍下加以完成。 【圖式簡單說明】 第〗圖爲用於本發明之送貨資訊系統的第一實施例 之方塊圖。 第2圖爲用於本發明之送貨資訊系統的第二實施例 一 9一 (7) 1272804 之方塊圖。 【符號說明】1272804 (1) Description of the Invention [Technical Field] The present invention relates to a data input and reporting system, and more particularly to an instant transfer of transaction data from a receiving location to a manufacturer data processing device, such as a server The method. [Prior Art] Home delivery has been widely used by consumers and customers to reduce shopping time. For example, many retail or convenience stores have allowed customers to order clothing, home appliances, furniture, and other items directly from the catalogue to deliver the goods directly to their home. In this trading environment, the retailer will place an order on the manufacturer's platform in response to the order of its customer, and the manufacturer will then deliver the goods directly to the customer (end user) through the logistics company. When the customer receives the goods, the delivery staff will ask the customer to sign the delivery note as a basis for the delivery of the goods. Then, after all the goods have been delivered, the delivery note will be brought back after the deliveryman returns to the delivery location. Although the delivery person will complete the delivery with an electronic data exchange (EDI) immediately after the delivery is completed, the action is only an electronic status update. Retailers and agents still need a valid original delivery note for related operations such as payment. Therefore, the current delivery environment must address the following issues: 1. Ask the delivery person to confirm the delivery note, which has indeed been signed for the customer who received the goods; 2. After all the goods have been delivered, the deliveryman will return to the delivery. Location, return (2) 1272804 the signed delivery note; 3. The delivery location then passes all delivery orders to the shipping department in the manufacturer's company; and 4. The delivery part then sends these The bill of lading is faxed to the retailer or agent requesting the delivery note. These processes will not be able to accurately grasp the time of delivery of the goods, and will also cause delays in the time for retailers or agents who need to sign and deliver the payment and request for payment, and increase the retailer and manufacturer. Communication workload. SUMMARY OF THE INVENTION One object of the present invention is to provide a delivery information system for providing proof of delivery of goods at once. Another object of the present invention is to provide a delivery information system for reducing the amount of contact between the retailer and the manufacturer. Another object of the present invention is to provide a delivery information system for reducing the workload of the manufacturer's shipping department. The delivery information system according to the present invention comprises: a host computer for storing and receiving information about the delivery of the product; and a data processing device for communicating with the host computer in the retail environment for sending After the receipt of the goods, the information on the delivery receipt related to the transaction is transmitted to the host computer. [Embodiment] A 5- (3) 1272804 Fig. 1 is a block diagram showing a first embodiment of a delivery information system for use in the present invention. The invention provides a business document mainly based on paper, electronically inputting the document into the information processing device via scanning, and sending the data to the host computer for subsequently taking out the information signed by the customer to create a file. . The delivery information system 10 of the present invention comprises a fax machine or scanner 26, a customer computer 18 for connecting to the fax machine or scanner 26 for receiving electronic data of the scanned document, The computer network 1 2, a host computer 1-6 receives the electronic data via the computer network 12, and a business computer 14 for receiving the electronic data via the computer network 12. For example, when the delivery person delivers the goods, the customer signs the delivery slip and sweeps the delivery slip into the customer computer via the scanner or fax machine. The electronic data is then subjected to bar code recognition and automatic PDF conversion in the customer computer 18, and then the electronic data is sent to the host computer via the computer network 1 2 The computer network 1 2 of the system 10 includes the Internet 'but the entire system and method described herein can also be used as an entire internal system within an organization, with a focus on all computers 14 , 16 , and Each of the 18 can be linked via a common trunk or hub. It should be understood that 'the computer network 12 2 wants to include all types of computers and communication networks' such as satellite networks, wired networks, public telephone networks or any other type of computer or communication network that can carry data. 1 6 — (4) 1272804 Business computer 1 4 is a computer system, which is operated and owned by the business unit. These business units contain units that want to receive online instant documents, such as distributors, which can be instant. Confirm the delivery of the goods, and the retailer's time to grasp the timing of the delivery of the goods for the purpose of payment. Once the business computer receives the host computer I 6, the business computer] 4 can use the standard web browser to download the electronic data of the original check-out strip, if necessary, can be re-made in the standard printer Machine 30 is used for business units. If there are a large number of files, these files are related to each other, so that the documents can only be accessed by the relevant business computer. Host computer 16 preferably includes a website that is designated by a particular global resource locator (URL). The host computer 16 is owned and operated by the manufacturer and executes a software application platform. The application platform allows the electronic data sent to the host computer 16 to be sent to the business computer 1 4 . The business computer 14 can verify the information and can immediately request, update and/or resolve the inconsistency of the information received and the information recorded on the business computer, such as the location, quantity or goods of the goods. Unequal error situation. In a paper-based prior system, these situations must be contacted again with the customer in order to be overcome. As for the contents of the delivery note, the transaction serial number, the name, address, product name, quantity, serial number and individual transaction amount of the customer, and the retailer's name list can be included. These data sections can be printed as barcodes for subsequent retrieval and/or use of optical character recognition (OCR) techniques for scanning and reading of data. The resulting barcode can be electronically read using the barcode scanner with the image software and using the letter 〇CR technology (5) 1272804. Once the barcode is read into the host computer 16 , the data for all delivery notes can be easily retrieved. Of course, the barcode can be pre-printed π before delivery and then delivered to the delivery person. Alternatively, the bar code can be printed immediately upon delivery by the delivery person in response to actual transaction conditions. For example, it may be rejected by the customer due to defective products; or the shipment may not match the customer's purchase of the product. The signed and retracted bar printed with the bar code is scanned by image and stored in the host computer according to the customer's name, address, and retailer's identification information for the manufacturer to perform subsequent data analysis. In addition, the retailer computer also uses the barcode to access the unique delivery slips required by the retailer. This allows instant access to the transaction at any time, even at the manufacturer. Because the system in this case converts the contents of the delivery note directly from the paper-based form to the computer-readable format. When the host computer 16 receives the confirmation signature on the delivery note, the manufacturer, retailer, and distributor can begin the subsequent processing before the actual paper document is received. This "advance" processing of the data can significantly reduce overall processing time and allow manufacturers to process these paper documents more efficiently when they receive delivery notes. The generation of electronic documents and the storage of data also reduce the number of mails that need to be processed for the entire application. To this end, the present invention clearly provides great assistance to commercial activities. In addition, since the host computer has the relevant transaction information of the customer, all the records of the customer who want to purchase are maintained by the host computer 16. This entire record can be used by the manufacturer to predict the purchasing propensity of (6) 1272804 customers and to track consumer purchases. Moreover, the host computer can present product information to the personal computer of the customer based on the predicted customer purchasing tendency and purchasing behavior. In addition, the host computer can reduce the unit price of the product to the retailer based on the cumulative sales amount of the individual product. Of course, the host computer can also reduce the unit price of the individual products of the retailer based on the cumulative sales amount of the retailer. Figure 2 is a block diagram of a second embodiment φ of the delivery information system of the present invention. It is identical to the general architecture of the first embodiment, except that the customer computer 18 is replaced by a wireless data processing device 1 8 ' held by a delivery person. The data processing device 18' can be a personal digital assistant (P D A ) equipped with a scanner 26, a handheld personal computer (P C ) or even a mobile phone. The data processing device 18 is swept into the data processing device 18' by the data processing device 18, and then the electronic data is sent to the host computer 16 via the Internet through the radio. Next, the commercial activity as in the first embodiment is performed. In the foregoing specification, the invention has been described with reference to the specific embodiments thereof. However, it will be appreciated that various modifications or changes can be made without departing from the spirit and scope of the invention. BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is a block diagram of a first embodiment of a delivery information system for use in the present invention. Fig. 2 is a block diagram showing a second embodiment of the delivery information system of the present invention, a one-seventh (7) 1272804. 【Symbol Description】
10 送 彳匕 貝 資 訊 系 統 12 電 腦 網 路 14 營 業 電 腦 16 主 機 電 腦 18 顧 客 電 腦 18’ 魅 j \ \\ 線 資 料 處 理裝置 26 顧 客 傳 真 機 30 印 表 機10 彳匕 资 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18 18