TWI258592B - Taxi operation security and dispatch monitoring system employing wireless communication and vehicle positioning technique - Google Patents
Taxi operation security and dispatch monitoring system employing wireless communication and vehicle positioning technique Download PDFInfo
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1258592 玖、發明說明: 【發明所屬之技術領域】 〜本發明係運用無線通訊及衛星定位技術於計程車營運安 及監控等服務,並提供計 ,同時提供計程車隊營 ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ t ^ ^ |+ ^ ^ ^ 叫車 '尋車'•撮合、詢車派車‘ 〜 程車隊營運派遣及e-化交通安全管理 運所需的所有管理功能與資訊服務。 【先前技術】 傳、、先计%車叫車服務,大致採用以下模式: 1 ·無線電通訊方式叫車模式: 在各個服務區域内架設無線電電台,當客服人員接受乘客 2服務時,係利用無線電電台與車内之無線電設備聯繫 來凡成叫車程序。但是其缺點在於無線電其服務頻寬不 足,電台一次只能與一部車輛雙向通訊,無法同時與多部 車輛雙向通訊,並易被外在環境不良而蓋台,而造成通訊 另外未使用車輛衛星定位系統,車輛目前位置無 法旱控,服務品質不易提昇;此習用模式同時也容易造成 司機爭奪乘客衍生車輛#運派遣公平性問題對計程車公 司而言’此技術不易衍生其它加值服務,並無法改造傳統 的計程車產業。 2·車輛衛星定位外加行動數據網路(M〇bUe Daia)方式叫車 模式: 1258592 此模式是利用車機之衛星定位系統及行動數據網路與派 遣中心連線接受乘客叫秦服務,此模式雖比前述方式進 步,但仍受行動數據網路之服務容量限制。當車隊成長至 某種程度,其通訊服務品質就無法保持。而且,車機與派 遣中心只忐使用數據通訊方式,無法使用語音通訊方式, 當遇緊急特殊狀況時心需利用語音求助時,即受限而無法 使用。簡言之,其車機未具有語音通話功能。 口此如何運用最新通訊技術,設計。規劃一個全新的計 ㈣營運安全與派遣監㈣統’並兼顧計程車營運派遣之安 全性、公平性及服務效率及未來衍生應用,將是傳統計程車 產業轉型所必須面對的課題。 【發明内容】 -本發明之目的即在於利用GPs衛星定位_ P—ngSystem)與基地台定位、及無線行動通訊技 (GSM/GPRU3G等行動通訊)、·⑽地理資訊(Geographic 議ations⑽m)、Interne_際網路、車機設備與智慧: 運輸系統等技術整合而成計程車.營運安全與派遣監控; 統,可以有效地運用於計程車之叫車、 派車、及監控等服務,並提供計程車隊 管理、及計程車隊營運所需的所有管理 解决現有傳統什程車產業面臨的問題 尋車、撮合、詢車、 營運派遣、交通安全 功能與資訊服務,以 1258592 達成前述目的之計程鱼營運安全與派遣監控系統>係由 車機設備(WRS & 3G等行動通訊模組及Gps衛 星定位模組與基地台定位無線行動通訊平台、as地理資 訊系統、網際網路與派遣中心服務系統所組成。其中,於外 程車上裝置有GSM/GPRM3G等行動通㈣組及⑽衛星 ^位模組與基地台定位模組之車機,而車機設備㈣用㈣ 衛星定位系統衛星群廣播的訊號’解算出車輛所在位置的經 度、緯度、速度、方向等相關訊息,或利用行動無線通訊基 地台與車機通訊,而基地台所在位置及範圍即代表該車輛所 在區域位置,再透過GSM/GPRS或祀雙向通訊模組功能自 動回報至派遣中心。車機設備除了可提供乘客上車資訊回 報、車輛位置回報、派遣指令及訊息顯示、車機端指令回覆、 特定訊息要求按紐、營運服務狀態(空車、已派遣、休息、载 客+、排班)回報、行車速度及語音訊息等功能外,並具顯示螢 幕、耳機、免持聽筒"刺P八、麥克風、按鍵、Gps天線、 GSM/GPRS或3G天線,另可外接印表機、讀卡機、計程車 里程表。同時車機所提供之車輛定位功能包含GPS衛星定位 與GSM/GPRS或3G等基地台定位之雙模定位功能,在⑽ 衛星訊號收訊不良之狀態下可自動提供基地台^位資訊,彌 補GPS衛星定位之環境限制。 另外車機具語音通話以及GSM/GPRS或3G資料訊_ 1258592 車輛有異常狀況如緊急事 傳送兩者自動切換> 狹 <:通訊能力〜 故需救援時,司拖—Γ 1 1 V必争 緊急机息通知派请 €干心進行必 設備,直接與服務 ,〜 η 一…… y貝通話,得到即時之協助。同時司幟 ’乘客亦可以利用1C卡 機°『按下.【緊急按紐鍵】,車機會自動發送 、'要之處置或可透過免持聽筒1258592 玖, invention description: [Technical field to which the invention belongs] ~ The present invention uses wireless communication and satellite positioning technology to provide services such as taxi operation and monitoring, and provides a meter, and provides a taxi fleet ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ t ^ ^ |+ ^ ^ ^ Calling the car 'seeking a car' • Combining, enquiry and dispatching vehicles' - All the management functions and information services required for the operation of the fleet and the e-chemical traffic safety management. [Prior Art] The following modes are adopted for the transmission of vehicles, and the following models are generally used: 1 · Radio communication mode: The radio station is set up in each service area. When the customer service personnel accept the service of the passenger 2, the system uses the radio. The radio is connected to the radio equipment in the car. However, its shortcoming is that the radio has insufficient service bandwidth. The radio can only communicate with one vehicle at a time, and cannot communicate with two vehicles at the same time. It is easy to be covered by the external environment, and the communication does not use the vehicle satellite. Positioning system, the current position of the vehicle can not be controlled, the service quality is not easy to improve; this mode of application is also easy to cause the driver to compete for passenger-derived vehicles. #运 dispatching fairness issues for taxi companies, 'this technology is not easy to derive other value-added services, and can not Transform the traditional taxi industry. 2. Vehicle satellite positioning plus mobile data network (M〇bUe Daia) mode called car mode: 1258592 This mode is to use the car's satellite positioning system and mobile data network to connect with the dispatch center to accept passengers called Qin service, this mode Although it is improved over the foregoing, it is still limited by the service capacity of the mobile data network. When the fleet grows to a certain extent, the quality of its communication services cannot be maintained. Moreover, the car and the dispatch center only use the data communication method, and the voice communication method cannot be used. When the voice needs help with the emergency special situation, it is limited and cannot be used. In short, its car does not have a voice call function. How to use the latest communication technology and design. Planning a new project (4) Operational Safety and Dispatch (4) System and taking into account the safety, fairness, service efficiency and future derivative applications of taxi operation will be a problem that must be faced in the transformation of the traditional taxi industry. SUMMARY OF THE INVENTION - The object of the present invention is to use GPs satellite positioning _P-ngSystem) and base station positioning, and wireless mobile communication technology (GSM/GPRU3G and other mobile communication), (10) geographic information (Geographic discussion ations (10) m), Interne _Internet, car equipment and wisdom: Transportation systems and other technologies integrated into taxis. Operational safety and dispatch monitoring; can be effectively applied to taxis, vehicles, and monitoring services, and provide taxi fleets Management, and all management required for the operation of the taxi fleet to solve the problems faced by the existing traditional Ash industry, such as finding, matching, inquiring, operating dispatch, traffic safety functions and information services, to achieve the aforementioned objectives of the operation of the fish operating safety of 12258952 And dispatch monitoring system> is a vehicle equipment (WRS & 3G mobile communication module and GPS satellite positioning module and base station positioning wireless mobile communication platform, as geographic information system, Internet and dispatch center service system In the ex-car, there are mobile communication (4) groups such as GSM/GPRM3G and (10) satellite module and base station positioning module. And the vehicle equipment (4) uses (4) the satellite broadcasting system satellite group to broadcast the signal 'to solve the longitude, latitude, speed, direction and other related information of the location of the vehicle, or use the mobile wireless communication base station to communicate with the vehicle, and the base station In the location and scope, it represents the location of the vehicle, and then automatically returns to the dispatch center through GSM/GPRS or 祀 two-way communication module function. In addition to providing passengers with information on boarding, vehicle position return, dispatch instructions and messages Display, car terminal command reply, specific message request button, operational service status (empty car, dispatched, rest, passenger +, shift) return, driving speed and voice message, and display screen, headphones, Hands-free handsets, thorns, microphones, buttons, GPS antennas, GSM/GPRS or 3G antennas, and external printers, card readers, and taxi odometers. The vehicle positioning function provided by the vehicle includes GPS satellites. Positioning and dual-mode positioning function for positioning of base stations such as GSM/GPRS or 3G can be automatically provided in (10) bad reception of satellite signals The platform information to compensate for the environmental limitations of GPS satellite positioning. In addition, the car machine voice call and GSM / GPRS or 3G data message _ 1258592 Vehicles have abnormal conditions such as emergency transmission automatically switch between both > narrow <: communication capabilities ~ Therefore, when you need to rescue, Si Tuo-Γ 1 1 V must rush to the emergency notice to send the necessary equipment, directly with the service, ~ η a ... y Bay call, get instant assistance. At the same time You can also use the 1C card machine ° "Press the [Emergency button], the car will automatically send, 'dispose of it or pass the speakerphone
* 1-丁 S 利用1C識別卡作发 下作為司機身份識別 信用卡乘車刷卡付費。 當乘各擬搭乘計程 , 皁守,可透過一般的電話(市話 免付費0800電話, 电忐或 仃動電話、電信公司特碼或計程車 服務專屬網頁方式 片于津 1早服務。當乘客透過電話方式叫車 系統會利用夾雪鮮_ " · 守’ ”、、不技術自動將乘客進線之電話號碼顯示 出來,並判斷兮Φ J f S 、 …、 J辦4包話乘客是否為會。員。 5才為i曰進叫車服務效率及降低乘客於電話中等候時 -月係利用仃動電話基地台細包定位及市話來電顯示 =、彔的包活地址等技術輔助來增進客服人員服務效 率j乘客係利用行動電話叫車時,系統會利用行動電話基 6技術,預先得知乘客叫車所在位置,其誤差值約為 200〜500公尺卢亡。 …、 工右。亚由碌基地台座標對應地理位置得到該 乘客目Θ大致在哪一單位服務區域内,再利用⑽地理資訊 區域劃分技術尋找乘客所在區域或鄰近區域之排班車輛或 巡迴空車進行尋車撮合作業,不必等乘客完全告知詳細地址 後再進行尋車撮合作業。 1258592 另外,若乘客係使用般市内電話叫車時本系統會利 « 1^ 51 ^ I f 4 , :f| ^ # ,u ^ :|1 ^ ^ ^ ^ ;f$ ^ 也址f afl ji先利用G i S地理資訊區域劃分技術尋找乘客所 在區域或鄰近區域之排班車輛或空車進行尋車撮合作業。若 該乘客資料在黃頁資料未同意刊登,則本系統自動由會員資 料庫顯示其詳細之會員資料,並直接依據登錄資料,即由客 服人員啟動系統之尋車、撮合作業。若乘客之進線電話號碼 非屬會員亦無法預先知道其所在位置,則須經客服人員詳問 其目W位置後,再由客服人員啟動系統之尋車、撮谷作業。 此時,客服人員還繼續與乘客對談以獲得詳細必要資料,若 這些資料與原先系統預先處理無不一致,系統就直接自動地 進入詢車作業,否則,就依乘客告知之資訊,重新啟動系統 之尋車、撮合作業。 „ 紅哥車、撮合作業後,本系統會找到一些可指派之候選 車輛,並依序選擇最優先的車輛進行詢車作業,並發送乘客 所,在位置資料給排序最優先的車輛。若被詢車輛同意接受派 遣服務,司機必須按下車機晝面上【接。受派遣鍵】,並依據 乘客上車地點預估到達乘客所在位置之時間回報派遣中 心,司機即前往載客。當派遣中心收到該車接受派遣訊息 日'丁’派遣中心利用互動式語音回覆模組v〇ice Response,IVR)將派遣結果告訴乘客,乘客若接受此次服 I25S592 務"客服人員立即將乘客 乘客前往地點及乘客特 輔助實* 1-丁 S Use 1C identification card for sending as a driver identification Credit card for card payment. When you take the taxi, you can use the general telephone (local call free 0800 telephone, e-mail or mobile phone, telecom company special code or taxi service exclusive web page mode to serve in Tianjin 1 early. When the passenger Calling the car system by telephone will use the clip snow _ " · 守' ”, the technology will automatically display the phone number of the passengers into the line, and judge 兮 Φ J f S, ..., J to do 4 packets of passengers For the meeting. Member. 5 is the service efficiency of the 曰 曰 及 及 及 及 及 服务 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To improve the service efficiency of the customer service staff. When the passengers use the mobile phone to call the car, the system will use the mobile phone base 6 technology to know in advance the location of the passenger's car, and the error value is about 200~500 meters. Right. The location of the sub-base of the Yalu base station is obtained from the location of the unit in which the passengers are located, and the (10) geographic information area division technology is used to find the scheduled vehicles in the area where the passenger is located or in the vicinity. Or patrol the empty car for the car-seeking cooperation industry, do not have to wait for the passengers to fully inform the detailed address before conducting a car-seeking cooperation. 1258592 In addition, if the passengers use the city to call the car, the system will benefit « 1^ 51 ^ I f 4 , :f| ^ # ,u ^ :|1 ^ ^ ^ ^ ;f$ ^ Also address f afl ji first use the G i S geographic information area division technology to find the shifting vehicles or empty vehicles in the passenger's area or nearby area. If the passenger information is not agreed to be published in the Yellow Pages, the system will automatically display its detailed member information from the member database, and directly based on the login information, that is, the customer service personnel will start the system for car search and cooperation. If the passenger's incoming telephone number is not a member and cannot know the location in advance, the customer service staff should ask the customer's W position for details, and then the customer service personnel can start the system search and Shibuya operation. At this time, the customer service staff also Continue to talk with passengers to obtain detailed and necessary information. If these materials are not inconsistent with the original system pre-processing, the system will automatically enter the inquiry operation automatically. Otherwise, it will be informed by the passengers. Information, restart the system to find a car, and cooperate with the industry. „ After the red car and the cooperative industry, the system will find some candidate vehicles that can be assigned, and select the highest priority vehicles for the inquiry and send the passengers. The location information is given to the highest priority vehicle. If the vehicle is instructed to accept the dispatch service, the driver must press the button on the driver's face to receive the passenger's location. In the return dispatch center, the driver will go to the passengers. When the dispatch center receives the vehicle to receive the dispatch message, the 'Ding' dispatch center uses the interactive voice response module v〇ice Response (IVR) to inform the passengers of the dispatch result, if the passenger accepts this The service I25S592 service " customer service staff immediately took passengers and passengers to the location and passengers
Ifl 無法接受車輛預計到達 知司機。 徵及人數等訊息 服務安排時間, 上車位置補充說明' 傳送至車機;若乘客 此交易就取消,並告 此外’系統會依該乘客所提供 之資料,更新會員資 或將乘客類入會員資料座为 ·,nr貝頁料庫 0 、 内。如此,即可縮短叫車時客服人Ifl can't accept the expected arrival of the vehicle. The number of people waiting for the information service, such as the number of people, the delivery location will be added to the vehicle's location; if the passenger cancels the transaction, the other system will update the membership or classify the passengers according to the information provided by the passenger. The data block is ·, nr shell page library 0, inside. So, you can shorten the customer service when you call the car.
貝之服務處理時間,增進叫車效率…直」I -A ^ , 平欢羊其叫車、尋車、撮合' 約車、派車作業程序步驟如下: 當乘客透過電話方式 Η車夺,糸統會利用來電顯示技 術自動將乘客進線之電-、 Θ 谠碼顯示出來,並類別該電話乘客 疋否為會員。 電洁’》則系統。會利用行動電話基 2·若進線電話是屬行動 地台定位技術,預先得知乘 a < 谷1半所耷位置疋屬於何者基地 台由基地台座標對應地理位置,得知該乘客目前大致在 何者單位服務區域内,並則⑽地理f訊區域劃分技術尋 找乘各所在區i或或鄰#區域之排班車輛或空車進行尋車撮 〜作業不必等乘各兀全告知詳細地址後再進行尋車撮合作 業 3.若進線電話是屬一般市内電話,系統會利用電信公司 黃頁資料庫,預先得知乘客所在詳細地址或部份地址,並利 用GIS地理資訊區域劃分技術尋找乘客所在區域或鄰近區域 12 1258592 <排班車輛或空車進行尋車撮.作業,不必等乘客完全告知 地址後再進行尋車撮合作業。 4‘但若由步驟2及3蕪法自勤知乘客位置,系統會進線 a居戒碼判斷是否為會員’若是乘客是屬於計程車公司會 員’系統就自動由會員資料庫得到乘客地址 > 並利用CH s地 理貢訊區域劃分技術尋找乘客所在區域或鄰近區域之排班 車輛或空車進行尋車撮合作業’不必等乘客完全告知詳細地 址後再進行尋車撮合作業。若乘客非屬於會員,則須經客服 人員洋問其目前位置後,再由客服人員啟動系統之尋車、撮 合作業。 。 糸、、、充進行哥車、振合作業時,派遣中心之電腦u榮幕自 動顯示該址所在之單位服務區域地圖畫面及鄰近空車分 布並依系統所没定之撮合規則,尋找符舍條件之候選車輛。 6. 此時,客服人員還繼續與乘客岑談以獲得詳細資料如 %絡方式、電話、乘車地點、前往地點與特徵等。若這些資 料與原先系統預先處理無不一致,系統就直接自動進入詢車 作業。否則,就依乘客告知之資訊,重新啟動系統之尋車、 撮泠作業。 „ ' 7. 完成尋車、撮合作業後系統會找到—些可指派之候 選車輛’並依㈣擇最優先㈣輛進行詢車㈣,並發送乘 客所在位置資料給排序最優先的車輛。若被詢車輛同意接受 1258592 派遣服務,司機必須按丁單機畫面上【接受派遣鍵】回報派 遣中心,錢據乘客上.㈣點預估到4乘客所在位置之時間 口報派退中心,3丨機即前往载客u若該車司機拒絕服務,則 再依序進行詢車作業。 。 8.當完成詢車作業時;㈣會利用互動式語音回覆模組 (lnteractlve Voice Resp。⑽,陳)將派遣結果告訴乘客並 告知前往搭載車輛識別碼及預計到達時間。乘客若接受此次 服私’則進行派車作業,客服人M立即將乘客輔助資訊如: 上車位置補充說明、乘客前往地點及乘客特徵及人數等訊息 傳送至車機;同時系統會依該乘客所提供之資料,更新合員 資料庫或將乘客類入會員資料庫内。若乘客不滿意此:服 務’無法接受車輛預計到達服務安排時間,則取;肖交,易,並 通知該部車輛派遣取消。 同時,因應計程車尋車、撮合、詢車'派車作業的效率, 明中里卓μ遣之公平㈣對交通1境污㈣影響,本發 鱼έ利用Gis地理資訊區域劃分技術,降低地理空間尋找 輛:範圍,以加速尋車之效率並減少尋車時間。 品或u分係依據車隊服務區域範圍並 心將整個服務區域範劃…。_見規丄夫 某平方v 叙夕單位服務區域,可設計以 ㈣一個單位服務區域如圖-所示,同時考量地r 也物限制資訊來修正單位形 早位版務區域範圍,例如:河川的兩 1258592 =、、或被高速公路阻隔㈣區塊等皆無法畫在同-單位服務 區域。至於一個單位服務區域 灶、 人j决&,弓視車隊服務區域 言運特性來決定 :若 叫 石版知區域係屬於城市類型’則每 —單位服務區域範圍可設定較滿日 石… 以滿足市場服務量,若服 務區域係屬於鄉村類型,則每路 。 早位服務區域範圍可設定較 大以利方便找尋到車輛。 車辆右-直在同―個單位服務區域範圍,則車輛衛星定 位座標位置回報派遣中心的週期時間可以設定較長或是選 擇不用回報派遣中心,如此可以減少車機之通訊費用。者車 輛離開原單位服務區域進人另—個單位服務區域,則強^車 機必須將車輛目前之衛星定位座標位置回報派遣中心,以利 車輛追縱。 .Beizhi's service processing time, improve the efficiency of calling the car... straight I-A ^, Pinghuan sheep called the car, car search, match the car, the car operation procedures are as follows: When the passengers call by car, 糸The conference will use the caller ID technology to automatically display the passenger's incoming power--, 谠 weight, and whether the telephone passenger is a member. Electric cleaning, then the system. Will use the mobile phone base. 2. If the incoming call is a mobile station positioning technology, it is known in advance that it will be a < valley 1 semi-station location, which base station is the base station coordinates, the passenger is currently known Generally, in the unit service area, and (10) geographic f-region division technology finds the vehicle or the empty vehicle in each area i or the neighboring area to search for a vehicle. The operation does not have to wait for the detailed address after each Then, the car-seeking cooperation industry 3. If the incoming line telephone is a general city telephone, the system will use the telecommunications company yellow pages database to know the passenger's detailed address or part of the address in advance, and use GIS geographic information area division technology to find passengers. In the area or adjacent area 12 1258592 < scheduling vehicles or empty vehicles for car 撮. operations, do not have to wait for the passengers to fully inform the address before the car-seeking cooperation. 4' However, if the passenger position is known from step 2 and 3, the system will enter the line to determine whether it is a member. If the passenger is a member of the taxi company, the system automatically obtains the passenger address from the member database. And use the CH s geographic tribute area division technology to find the shifting vehicles or empty vehicles in the passenger's area or adjacent areas for the car-seeking cooperation industry. 'You don't have to wait for the passengers to fully inform the detailed address before you can find the car-seeking cooperation industry. If the passenger is not a member, the customer service staff must ask the current location, and then the customer service personnel will start the system search and cooperation. . When 糸, 、, 充 进行 、 , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , Candidate vehicle. 6. At this point, the customer service staff will continue to talk to the passengers to obtain detailed information such as the mode of the network, telephone, location, location and features. If the information is not inconsistent with the previous system pre-processing, the system will automatically enter the inquiry operation directly. Otherwise, according to the information informed by the passengers, restart the system for car search and pick-up work. „ ' 7. After completing the search and cooperation, the system will find some candidate vehicles that can be assigned, and (4) select the highest priority (four) for the inquiry (4), and send the passenger's location information to the highest priority vehicle. The vehicle is instructed to accept the 1258592 dispatch service. The driver must return to the dispatch center according to the [receive dispatch button] on the Ding stand-alone screen. The money is reported to the passenger on the basis of the (4) point estimate to the location of the 4 passengers. If the driver refuses to serve, then the enquiry will be carried out in order. 8. When the enquiry is completed; (4) The interactive voice response module (lnteractlve Voice Resp. (10), Chen) will be dispatched. The result tells the passengers and informs them to go to the vehicle identification code and the estimated arrival time. If the passenger accepts the service, then the passengers will immediately send the passenger assistance information such as: the location of the passengers, the passengers to the location and the passengers. Information such as characteristics and number of people are transmitted to the vehicle; at the same time, the system will update the staff database or classify the passengers into the member database according to the information provided by the passenger. The customer is not satisfied with this: the service 'cannot accept the expected time of arrival of the vehicle, then take it; Xiao Jiao, Yi, and notify the department to dispatch the vehicle to cancel. At the same time, in response to the efficiency of the taxi search, match, and enquiry, The fairness of the Mingzhong Lizhuo (4) on the impact of traffic 1 (4), the use of the Gis geographic information area division technology to reduce the geospatial space to find a range: to speed up the efficiency of car search and reduce the time of car search. u is based on the scope of the service area of the fleet and will focus on the entire service area.. _ See a standard square v service unit, can be designed to (4) a unit service area as shown in the figure - while considering the r Also limit the information to correct the scope of the unit-shaped early version of the service area, for example: the river's two 1258592 =, or by the highway block (four) block can not be drawn in the same-unit service area. As for a unit service area stove, People j &, bow to the team service area to determine the characteristics of the words: if the stone version of the area belongs to the city type, then each unit service area can be set to a full day Stone... To meet the market service volume, if the service area belongs to the rural type, then each road. The early service area can be set larger to facilitate the search for vehicles. The vehicle right-right in the same unit service area, Then, the cycle time of the vehicle satellite positioning coordinate position return dispatch center can be set longer or the return dispatch center can be selected, so that the communication cost of the vehicle can be reduced. When the vehicle leaves the original unit service area and enters another unit service area, The strong car machine must return the current satellite positioning coordinates of the vehicle to the dispatch center to facilitate the vehicle tracking.
同時,依據實據環境情形需要,本發明設計二韃計程車 排班作業模式,分為固定點排班站及虛擬排班站作業模式, 其定義如下: 。 。 1 .固定點排班站作業模式: ^ 品固定點排班站通常是設置於乘客叫車頻繁.之單位服務 ,域内’而且該區域有可設置良好的停車空間地點,足於供 多部車輛停置等候叫車服務。當巡迴計程車車輛由其它區進 =區域’可按下車機内之【排班鍵】’選擇進人該區域之 固疋點排班站進行排班作業此時系統會依衛星定位座標資 1258592 訊自動檢查車描目前之也¥是不Θλ . 圈 一 ^ |足&疋屬於固定點排班站範 ,右無誤則該車輛自動取 — 排斑順序5虎碼,但其間若該車 一離開該排班站範圍,$ W Κ目動取消該車於該站之排班順 年。而其尋車撮人肩刖 ,,, 心㈣观服務方式'就是當該區有 矛力幂求時,則排班順庠 於。朴 '予取刖面的車輛優先指派前往服 右省站目前無排班車辆 ^ ,, 杈彳,、服各,則由行經該區之巡 轾車或哥找鄰近區域之車輛提供服務。 2 ·虛擬排班站作業模式. 虛擬排班站通常是設置 j 域 木务1單頻繁之皁位服務區 但㈣未㈣合的地料設置料停車m足於供車 輛停置等候叫車服務,* 。、 τ ·兩5在该區域採所謂的虛擬 方式’亦即該程車輛一旦進入該區域,系統可依衛星定 立置直接自動將該車輛設定於本單位服務區域内排 )要δ亥車輛一直在該區域巡迴未離開該區域,則其排班 順序就有效’但其間一旦離開該區域範圍,則系統自動取消 该車於該區之排班順序。而其服務撮合原:則,減進入先排 ”方式’就是當該區有叫車服務f求時,則排班順序最 :面的車輛優先指派前往服務。若該站目前無排班車輛可提 /、服各則哥找鄰近區域車輛提供服務。 ☆若單位服務區域内未設置固定點排班站及虛擬排班 I則4區屬於—般區域。當有叫車服務需求發生時,系饼 1258592 之尋車撮合服務程序步驟如下:。 1 -當客服人員啟動尋車.掘合、詢車、派車作業時,系 統會先自動檢查乘客叫車位置所在之單位服務u區域是否有 設置固定排班站或虛擬排班站,,若有設置排班站,則以排班 站之車輛優先派遣。若排班m適合之排班車輛可提供派 遣"則由鄰近區域向外擴展一直找尋適合之車輛,但考量系 、先找尋車輛所彳匕時間及司機前往搭載乘客不宜太久之交通 時間限制’若在—定的時間限制内’ ^無適當車輛可提供派 遣’則系統回應派遣失敗,並由客服人M告知乘客該區附近 無適合車輛可服務。 —右乘客叫車位置所在之單位服務區域是屬一般區域, 其區域未設有排班站’則其派遣原則是優先在該域内找尋可 月曰請車辅並依該區域車輛於每單位小時内被派遣服務次數 :少的車輛優先派遣。若該區域無任街車輛可提供派遣服 &1 ㈣㈣—直找尋適合 統找尋車_花時間及5Ί機前往^^ 考^ 時間限制, 載乘各不宜太久之交通 遣 疋^ 4^限制内,若無:適當車輛可提供派 商應派遣失敗;並由客服人員告知乘客該 無適合車輛可服務。。 服於除了 4立即叫車㈣服務外、本發明亦提供預約叫車 力其程序步驟如下: 1258592 丨.當乘客透過電話方式叫車 術自動將乘客進@ + · …、、㈢利用來電顯示技 是否為会員^出來,系統判斷進線電話 庫,二、右疋計程車公司會員,条統就自動由“資判 庫—其詳細之會員資料 …料 員,則由客服… 進線電話號碼非屬會 、J田各服人貝詳問其資料。 心?乘客之叫車是屬預約叫I,則客·服人員將乘客,服 務需求與資料(如:何時上車、上車地點、,曰各之服 # Λ , 土 平地點則往目的及特徵箄) ^入叫車排程模組並啟動系統之預約叫車程序。 到Γ車排程模組會不斷檢查乘客上車㈣是否即將來 到’ ‘於乘客上車時間某段時間時(如1。分鐘)前,叫車排程 模組會自動啟動派車程序包含: · 務作業。 Μ 詢車及派車服 4. 系統進行尋車、撮合作業時,派遣中心之電腦榮幕自 動顯示該址所在之單位服務區域地圖晝面及鄰近空車分 饰’並依系統所設定之撮合規則,尋找符合條件之候選車輛。 5. 完成尋車、撮合作業後’系統會找到—些可指派之候 選車輛,並依序選擇最優先的車輛進行詢車作業,並發送乘 客所在位置資料給排序最優先的車輛。若被詢車輛同意接受 派遣服務’司機必須按下車機畫面上【.接受派遣鍵】回報派 遣中心,亚依據乘客上車地點預估到達乘客所在.位置之時間 回報派遣中心’司機即前在載客。若該車司機拒絕服務,則 1258592 再依序進行詢車作業。 、 6_當完成詢車作料1統㈣用互動切音回覆模紅 Μ V㈣6心卿6灣動遣結果告訴乘客,並 告知刖往搭載車輛識別碼及預計到達時間。乘客若接受此十 服務,則進行派車作業,客服人員 只 丨科乘各輔助資訊如: 上車位置補充說明、乘客前往地點及乘客特徵及人數等^ 傳-至車機,·同時系統會依該乘客所提供之資料,雜昌 :科:或將乘客類入會員資料庫内:若乘客不滿意此次服 力’…、法h車輛預計到達服務安排時間,則取消交易,並 通知該部車輛派遣取消。 孰来同^’考量計程車司機於執行營運派遣任務,因路途不 景、、‘ ’必須派遣中说 „ m ^ ’本發心藉由車機定位及通 訊之功能,咖_助,由派❹心代 理程序步驟如下: ,、處 1 ·當計程車司機因路途 時,可按下車機佥面………頁派遣中心協助導航 動通訊模組將此需求傳到派遣中心。· ;、、、泉仃 2.客服人員接到派遣車 ^航服務請求時,立即啟動 糸統 <導航服務,此時率. 現該車輛目前所位置及 車機衛:星定位功能自動顯 自動標示最佳路徑,並……電侧之協助, 寸航路徑回傳至車輛以協助司機到 達目的地。 3·同時客服人員亦可利用車機回傳之定位資訊及車機内 OSM…通訊功能進行線上導航當車機偏離目桿太请 時,可由客服人員協助修正行動路徑: 〜 同時’為提供計程車公司營運時訊息廣播之需要,必須 對全部車輛、部份群組車輛或單—車輛進行語音及數據資訊 廣播’本發明可由藉車機之無線行動通訊功能,由派遣中心 下達訊息至計程車車機内,其處理程序步驟如下,· 1 1:當計財公㈣重要訊息提供給所有計程料,客服 人貝可將訊息輸入系統中,並選擇【資訊全呼廣播】服務, 則派遣中心將透過!晰net網路及無線行動網路之介接,將 此訊息傳至所有車輛之車機並顯示。 2.若只需對部份群組車輛廣播,如某區域發生事故,需 要該區域附近之車輛前往事故地點協助,則客服人員可選擇 【資訊單群廣播】服務及鍵入群組名稱,則派遣中心將透過 二⑽et網路及無線行動網路之介接,與車輛之群組名單内 谷,將此訊息傳至該區域車輛之車機並.顯示。 。^若只需對單—車輛廣播’如乘客失物找尋,則客服人 員:選擇【資訊單呼廣播】服務及鍵人車輛識別碼,則派遣 :心將透過Internet網路及無線行動網路之介接,將此訊息 專至该車輛之車機並顯示。 。 20 1258592 I 6依據派遣中心$夕接a 一一〜钿α杈組! D仔到的候選車輛集合及其 集。H)丨排序取優先車輛,詢問該車輛是否接受派遣:⑵ 該車若接受派遣,則司機回報預計至,Jit乘客上車位置時斯及 ^ : ·,:,,] , UE^} ; (3 )該車若拒絕服矛务,將該車由候選車輛集合⑹㈣,並回 到步驟(1 ),„直到找到派遣車輛。 圖九所示是派車 '模組作業實施例。⑴派車模組i 7依據 詢車模組16所得:到之㈣回報預相達乘客上車位置時間 及車輛識別碼,將訊息利用派遣中心5互動式語音回覆模组 «知乘客8 ; (2)乘客8祕受此派遣服務,派遣中心$再將 乘客輔助資料(如:上車位置輔說明、乘客前往地點、乘客特 徵及人數...等)傳送車機設備卜並結束派車作業;(3)乘客8 若不接受此派遣服務,派遣中心5將任務取消訊息傳送車 機,並結束派車作業。 乘客可使用付費模組21信用卡片、接觸式或非接觸式 等1C卡片與車機内之讀卡機或連線之信用卡讀卡機刷卡付 款結帳,並可列印收據交予乘客f、圖十所示是ic卡乘車付 費及加值機制之作業實施例示意圖。圖式符號3〇為1C卡付 費機制,圖式符號3 1為1C卡加值機制,當乘客下車。3〇3擬 以1C卡301乘車符費時,0)乘客將1(:卡3m插入車機附屬 33 1258592 系統設計 置傳輪回 同時’為了即時掌握車隊各束輛之目前狀態, 車輛即時監控追縱功能,並利用車機設備將本身位 派遣中心,本發明其提供功能如下: 1,車機回報資料記錄 2,事件即時通告 3. 區域車輛監控 4, 指定車輛監控4 。 * 5·行車記錄動,態追蹤t 6·乘客上、下車即時訊息回報 7、緊急求救訊息回報 8 ·超速車輛追縱 9 ·失去連絡車輛追蹤 】〇·失竊車輛追蹤 11 ·停留過久車輛追蹤 此外,提供行車記錄 姓名、卓牌號碼、時間、 擇追縱的時。段。 歷史資料查詢,包含··行車駕駛員 地點及速度資料等,並可依需要選 同時,本發明具道路交通即時資訊服務,係擷取所有具 有車機設備的車輛行駛記錄,將每部具有車機設備的車軛視 為探偵車輛,並利用車機不斷產生之定位及時間資料所含之 人通訊息加以分析,產生道路交通資料,並可提供道路交通 1258592 即時訊息及可代祛 佈T △ 1 '’訊、捷建立交通即時訊息查詢鄉At the same time, according to the needs of the actual environment, the present invention designs a two-way taxi scheduling mode, which is divided into a fixed-point shifting station and a virtual shifting station operating mode, which are defined as follows: . 1. Fixed-point shift station operation mode: ^ The fixed-point shifting station is usually set up in the unit service where the passengers call the vehicle frequently. In the area, there is a well-set parking space in the area, which is sufficient for multiple vehicles. Stop waiting for the car service. When the patrol taxi vehicle is in other areas, the area can be pressed into the [Shift Key] in the vehicle to select the fixed-point shifting station in the area to perform the shifting operation. At this time, the system will automatically assign the satellite to the seat. Check the current description of the car is also not Θ λ. Circle 1 ^ | Foot & 疋 belongs to the fixed point shift station, the right is correct, the vehicle automatically takes - the row order 5 tiger code, but if the car leaves the The range of shifting stations, $W Κ目取消 canceled the car in the station's scheduling year. And its car-seeking shoulders, and, the heart (four) view service mode is that when there is a spear power in the area, the scheduling is smooth. Park's vehicles are assigned to the service. The right-hand station is currently not equipped with vehicles, ^, 杈彳, 服服, and services are provided by vehicles passing through the area or by the neighbors. 2 · Virtual shift station operation mode. Virtual shift station is usually set to j domain woodwork 1 single frequent soap position service area but (4) not (four) joint land material setting material parking m enough for vehicle parking stop waiting for car service , * . τ · 2 5 in this area adopt the so-called virtual mode 'that is, once the vehicle enters the area, the system can automatically set the vehicle in the service area of the unit according to the satellite stand-up.) If the area tour does not leave the area, its scheduling order will be valid'. However, once it leaves the area, the system automatically cancels the order of the car in the area. And the service is the same as the original: then, the reduction into the first row "mode" is when there is a car service request in the area, then the order of the shift is the most: the vehicle is preferentially assigned to the service. If the station currently has no scheduled vehicles If you have a fixed-point shifting station and a virtual shifting I in the unit service area, then the 4th district belongs to the general area. When there is a demand for the calling service, the system The steps of the car search service program of the cake 1258592 are as follows: 1 - When the customer service personnel start the search for the car, the system will automatically check whether the service area of the unit where the passenger is calling is set. Fixed shift station or virtual shift station. If there is a shift station, the vehicle in the shift station will be dispatched first. If the shift is suitable for the shift, the dispatch can be provided. Look for suitable vehicles, but consider the time of the vehicle, the time of the vehicle and the time limit for the driver to travel to the passengers. If the time limit is not fixed, 'there is no proper vehicle to provide dispatch'. Should be dispatched to failure, and the customer service person M informs the passenger that there is no suitable vehicle in the vicinity of the area. - The unit service area where the right passenger is called the vehicle location is a general area, and the area does not have a shift station, then the dispatch principle is Priority is given to searching for the number of vehicles that can be dispatched in the area and the number of vehicles dispatched per unit hour in the area: fewer vehicles are dispatched first. If there is no street vehicle in the area, dispatch service & 1 (four) (4) - direct search Suitable for finding a car _ spend time and 5 前往 machine to ^ ^ test ^ time limit, the transport of each transport should not be too long ^ 4 ^ restrictions, if not: appropriate vehicles can provide dispatch business failure; and by customer service staff Inform passengers that there is no suitable vehicle to serve. In addition to the 4 immediately called car (4) service, the present invention also provides a reservation for calling the car. The procedure is as follows: 1258592 丨. When the passenger calls the car by telephone, the passenger is automatically entered @ + · ...,, (3) Whether the caller ID technology is used as a member ^, the system judges the incoming telephone library, and the second, right-hand taxi company member, the system is automatically determined by the "assessment library - its details Member information ... material staff, then by the customer service... The incoming telephone number is not a member of the meeting, and J Tian is responsible for the information. heart? If the passenger calls the car, it is an appointment called I, then the passenger and service personnel will be the passengers, service needs and information (such as: when to get on the bus, on the pick-up location, 曰 之 服 服 # Λ 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土 土) ^Into the car scheduling module and start the system reservation call program. The brake scheduling module will continuously check whether the passengers get on the train (4) is coming soon. 'After a passenger's boarding time (such as 1 minute), the calling schedule module will automatically start the dispatching program. : · Work.询 Inquiring and dispatching service 4. When the system is looking for a car and cooperating with the industry, the computer screen of the dispatch center automatically displays the map of the service area of the unit where the site is located and the adjacent empty car decoration' and the matching rules set by the system. Find qualified vehicle candidates. 5. After completing the search and cooperation, the system will find some candidate vehicles that can be assigned, and select the highest priority vehicle for the inquiry operation, and send the passenger's location information to the highest priority vehicle. If the vehicle is instructed to accept the dispatch service, the driver must press the [.receive dispatch button] on the car screen to return the dispatch center. According to the passenger's pick-up location, it is estimated that the passenger's location will be returned to the dispatch center. customer. If the driver of the car refuses service, then 1258592 will then proceed with the inquiry. 6_When the enquiry is completed, the system is completed (4), and the interactive redemption is used to reply to the red. Μ V (4) 6 Xinqing 6 Bay dispatch results tell the passengers, and inform the vehicle to carry the vehicle identification code and estimated arrival time. If the passenger accepts the ten services, the passengers will perform the dispatching operation. The customer service personnel will only take the auxiliary information such as: the supplementary information of the boarding location, the passenger's location and the characteristics and number of passengers, etc. ^ to the vehicle, and the system will According to the information provided by the passenger, Zaichang: Section: or classify passengers into the member database: If the passenger is not satisfied with the service's, the vehicle is expected to arrive at the service arrangement time, then cancel the transaction and notify the The vehicle dispatch was cancelled.孰来同同^'s consideration of the taxi driver in the operation of the dispatch task, due to the road, "' must be dispatched to say „m ^ 'the heart of the car by the positioning and communication functions, coffee _ help, by the party The steps of the heart agent are as follows: , , 1 · When the taxi driver is on the road, he can press the driver's face......... The page dispatch center assists the navigation communication module to pass the demand to the dispatch center. · ; , , spring仃2. When the customer service personnel receives the request for dispatching the vehicle, they immediately start the system & navigation service. At this time, the current location of the vehicle and the car mechanic: the star positioning function automatically displays the best path automatically. And ... the assistance of the electric side, the inch flight path is passed back to the vehicle to assist the driver to reach the destination. 3. At the same time, the customer service staff can also use the positioning information of the car back and the OSM... communication function in the car to carry out online navigation as a car machine. When the deviation from the eye is too please, the customer service staff can assist in correcting the action path: ~ At the same time, in order to provide the information broadcasting needs of the taxi company, it must be for all vehicles, some group vehicles or single-vehicles. Line voice and data information broadcast 'The invention can be used by the dispatching center to send a message to the taxi car machine by the wireless mobile communication function of the borrowing machine. The processing procedure is as follows, · 1 1: When the accounting information (4) important information is provided to all the meters According to the program, the customer service person can input the message into the system and select the [Information Full Call Broadcasting] service. The dispatch center will transmit the message to all vehicles through the interface of the clear network and the wireless mobile network. The car is displayed and displayed. 2. If it is only necessary to broadcast to some groups of vehicles, such as an accident in an area, the vehicle near the area needs to go to the accident site to assist, then the customer service personnel can select the [information group broadcast] service and type the group. For the group name, the dispatch center will connect the two (10)et network and the wireless mobile network to the vehicle list of the vehicle, and transmit the message to the vehicle of the area and display it. For single-vehicle broadcasts, if the passengers are missing, the customer service staff: select the [information single call broadcast] service and the key vehicle identification code, then send: the heart will be through the Internet and wireless Connected to the mobile network, this message is dedicated to the vehicle of the vehicle and displayed. 20 1258592 I 6 according to the dispatch center, the evening is a one ~ one 钿α杈 group! D candidate vehicle collection and its set H) 丨 Sort the priority vehicle and ask if the vehicle accepts the dispatch: (2) If the vehicle accepts the dispatch, the driver's return is expected to be, when the Jit passenger gets on the bus, and ^: ·, :,,], UE^}; (3) If the vehicle refuses to take the spear, the vehicle is assembled by the candidate vehicle (6) (4) and returned to step (1), until the dispatched vehicle is found. Figure 9 shows the example of a module operation. (1) The dispatching module i 7 is obtained according to the enquiry module 16: (4) returning the pre-phase passenger's boarding time and the vehicle identification code, and using the dispatching center 5 interactive voice reply module «Knowing passenger 8; 2) The passenger 8 secret is subject to this dispatch service, and the dispatch center will transfer the passenger assistance materials (such as the auxiliary location of the boarding location, passengers to the location, passenger characteristics and number of people, etc.) to the vehicle equipment and end the dispatch operation. (3) Passenger 8 If the dispatch service is not accepted, the dispatch center 5 cancels the mission to transmit the message to the vehicle and ends the dispatch operation. Passengers can use the payment module 21 credit card, contact or non-contact type 1C card and the card reader in the car or the connected credit card reader to pay the checkout, and print the receipt to the passenger f, map Ten is a schematic diagram of an embodiment of an ic card ride payment and value-adding mechanism. The schema symbol 3〇 is the 1C card payment mechanism, and the schema symbol 3 1 is the 1C card bonus mechanism when the passenger gets off the bus. 3〇3 It is planned to take the 1C card 301 for the ride, 0) the passenger will 1 (: the card 3m is inserted into the car attachment 33 1258592 system design to transmit the reincarnation at the same time 'in order to instantly grasp the current status of the fleet of vehicles, the vehicle immediately monitors the chase The vertical function, and the use of the vehicle equipment to send itself to the center, the present invention provides the following functions: 1, the vehicle returns data records 2, the event instant notification 3. Regional vehicle monitoring 4, designated vehicle monitoring 4 * 5 · driving records Movement, state tracking t 6 · passengers get on and off the instant message return 7, emergency help message return 8 · speeding vehicle tracking 9 · lost contact vehicle tracking 〇 · stolen vehicle tracking 11 · stay too long vehicle tracking In addition, provide driving records Name, loyalty number, time, time of selection, section. Historical data inquiry, including · driver's location and speed information, etc., and can be selected as needed, the invention has road traffic instant information service, system Take all the vehicle travel records with the vehicle equipment, and regard each yoke with the vehicle equipment as the exploration vehicle, and use the positioning and time generated by the vehicle continuously. People expected to be contained in the communication information analysis, resulting in road traffic information, road traffic and provides instant messaging and 1,258,592 remove behalf cloth T △ 1 '' News, Czech Republic, to establish instant messaging traffic query Township
怖巧台,其設計如下: ,、I 相驭‘偵車輛所含交通訊息: 將所有已安妒击 挪U 計裎車視為探偵車輛,並依據诘此 採谓車輛的。行車 ^ 〜二 車“工1間速度‘每個時間間隔(如10 内之仃車位移等眘. 〃 P ’The design of the horror desk is as follows: , I, 驭 ‘Detecting the traffic information contained in the vehicle: All the vehicles that have been slammed and slammed are considered as exploration vehicles, and the vehicles are used according to this. Driving ^ ~ 2 cars "Working 1 speed" every time interval (such as 10 within the brake displacement, etc. 〃 P ’
Hf地圖地理位置整合,可以得 父通重要道路即時的 、, 各 .,亚可發現壅塞的交通路段, 進而可用自吾音提醒目 將經過交通壅塞區域的計程車駕駛司 機’建議可改道行駛,節省時間。 2.道路交通資,發佈平台: 建立可交通訊息查詢與發佈平台,並依據每部探偵車輛 。所含交通訊息分析,產生即時交通訊息,發佈給需要之心 車同時可針對每輛計程車之行車路線提供必要的交通訊 息。此平台具各種即時訊。息,包含:生活資訊、停車場資訊、 大射聞貝几等等,平台透過各種資料收集程式將各種資訊 口在貝料庫中’亚以訊息。服務的方式提供各種相關訂閱的 k U務換組依照每台車機訂閱的資訊種類自動將^ 新的資訊依照車輛所在位置、訂閱内容來組合出符合 衣白;/叮閱貝4,配合車機識別號碼,由資料送收伺服器透過 …、線心通Λ _路傳送到車機±。司機亦可主動透過網路來 此+台查(廷些相關訊息,以達到通行無止的目的。 22 1258592 3 .提供替代道路資訊: * 、4 D又通及重大相關新聞訊息,提供司機能即時掌 握其所在位置附近之交通路況,做為其行駛路徑之判斷依 據;若有需要’還能統計歷史各地點交通事故或意外事件資 说,當司機行歇預經適事故地點或危除路段之前,給予提醒 S。Λ息。另外,若本車。隊計程車即將路過壅塞的路段,除 了通知司機之外,亦會傳送該路段的替代道路地圖至車機, φ 以供駕敬更改路線參考。 同時’本發明具車輛、司機及乘客等安全機制,可透過 計程車上之車機提供之㈣衛星定位及無線行動通訊技 •術’提供計程車行車安全m统能有效保障駕駛人與乘客 的安全,其功能設計如下: ^ 1 ·乘客安全 1 · 1儲存乘客上下車資訊及車輛位置完整記錄: • 1.1a 針對每輛計程車乘客上下車資訊以及上下車位置做 完整的記錄,以便當突發狀況發生時,提供_連串完 整有意義的。資訊給相關處理單位; 1.1b 若乘客有需要,此上下車資訊,亦可以透行動電与以 簡訊方式即時提供親朋好友β。 12超速監控管理: 23 1258592 利用車機衛星定位訊息、將 " 將所有超速的車輛發生時 間、地點及速度記錄下來。 1,2b . " 可全盤掌握駕駛的、行車狀況, 任歸屬畫分的工具 , 2·司機安全Hf map geographical integration, you can get the important road of the father to the immediate,, each., Ya can find the traffic section of the congestion, and then can use the self-voice reminder to drive the taxi driver through the traffic congestion area's suggestion can be diverted, save time. 2. Road transportation resources, publishing platform: Establish a traffic information inquiry and release platform, and based on each exploration vehicle. The analysis of the traffic information contained therein generates an instant traffic message, which is issued to the car that needs it and provides the necessary communication information for each taxi route. This platform has a variety of instant messages. Information, including: life information, parking information, big shots, etc., the platform through the various data collection programs to put all kinds of information in the shell library. The service method provides various related subscriptions. The k U service group automatically combines the new information according to the location of the vehicle and the subscription content according to the type of information subscribed by each vehicle. The identification number is transmitted by the data transmission and reception server through the line, and the line is transmitted to the vehicle. Drivers can also take the initiative to check this through the Internet (Ten related information to achieve the purpose of the passage. 22 1258592 3. Provide alternative road information: *, 4 D and related news, provide drivers can Instantly grasp the traffic conditions near its location and use it as the basis for judging the driving route; if necessary, it can also count the traffic accidents or accidents in various historical locations, when the driver breaks through the appropriate accident location or the dangerous section Before, give a reminder to S. Choking. In addition, if the car, the team taxi is about to pass through the blocked section, in addition to notifying the driver, it will also transmit the alternative road map of the road section to the car, φ for driving to change the route reference At the same time, the invention provides a safety mechanism for vehicles, drivers and passengers, which can be provided by the vehicle on the taxi. (4) Satellite positioning and wireless mobile communication technology • The technology provides the safety of the taxi and the passengers. The function is designed as follows: ^ 1 · Passenger safety 1 · 1 Store passengers getting on and off information and vehicle location complete records: • 1.1a for each vehicle Taxi passengers get on and off the information and get on and off the vehicle to make a complete record, so that when a sudden situation occurs, provide a complete and meaningful information. The information is sent to the relevant processing unit; 1.1b If the passenger needs it, the information on the board can also be obtained. Through mobile power and instant messaging to provide friends and relatives β. 12 Speed monitoring management: 23 1258592 Using the vehicle satellite positioning information, will record the time, location and speed of all overspeed vehicles. 1,2b . " Can fully grasp the driving and driving conditions, and the tools that belong to the drawing points. 2. Driver safety
2,1建立緊急事件通報及支援服務機制: 2.1a ” 當車輛遭遇緊急狀況時(如車禍事故、車輛故障、犯 罪)’按下車機的緊急求救紐,可立即與派遣中心連 線,派遣中心會跳出尊主蚩而并拉,, -口 I面並發出求救聲響,自動 鳴警並顯示車機位置,並視意外情況判斷後續處理程 序,呼叫鄰近車輛支援或是通知相關單位處理。 2,1b2,1 Establish emergency notification and support service mechanism: 2.1a ” When the vehicle encounters an emergency (such as a car accident, vehicle breakdown, crime), press the emergency call for the car, you can immediately connect with the dispatch center, dispatch center Will jump out of the Lord and pull, - mouth I and send out a distress sound, automatically sound the police and display the location of the car, and determine the follow-up process according to the unexpected situation, call the neighboring vehicle support or notify the relevant units to deal with. 1b
亦可做為將來超速罰責 當派遣中心择到緊急求救訊號,系統會自動利用㈣ 電話發出簡訊通知車隊經營者,真正做到資訊隨身,走 的境界’讓危機處理更為即時。 2 · 2建立車輛不明原因失去連故 逆、'α〔断矾)處理機制: 2.2a 。 干%'間,糸統皆會將最 記錄下來,提供車隊持 車輛失去連絡* (斷訊)超過若 後一筆收到。的車輛地點及時間 24 1258592 續追蹤了解 2,2 b 針對每輛控管;的計程車其行歇路徑做完整歷史記錄 保留’以便當突發狀況發生時,提供一連串完整有意 義的資訊給相關處理單位。 2.3建立車輛駕駛停留某地過久處理機制: 2.3a 駕駛停留某地過久(時間可自行設定),資料即會被 記錄下來,監控中心可以呼叫聯繫了解原因。 2.3b 停留過久的原因很多,可能是駕駛休息,也可能是交 L門題k成等待時間過久,或是出意外,這些皆是重 要資訊 會留下記錄 3 ·車輛安全 機制 1建立失竊車輛協尋 1 a ψ ο 司機向派遣中心報失車輛後,派遣中心可隨時監老 失車座標位置.,提供警方搜尋參考。 I - 3.2b - 車機系統亦可喻电Η 二 /、車上保全系統連線,當車輛 入的第一時間自動、s 竊賊信 寸间自動。通知派遣中心,達到八 護車輛的目的。 卜 天候看守钥 25 1258592 [實施方式] 炫為便於貴’查委員能更進—步對本發明之構造、使 用及其特徵有 , 更d,明確、評實的認識與瞭解,發明人 舉出較佳實施例,配合圖式詳細說明如下: *咕參考圖—所示·,本發明所提供之計程車營運安全與派 遣監控系統架構示意圖,係運用車機設備](内具gsM/gprs 或3G等行動通訊模組及Gps衛星定位模組與基地台定位模 組)、GSM/GPRS4 3G等無線行動通訊平台3、網際網路4 與派遣中心5之道路交通資訊模組12、叫車模組&預約 叫車排程模叙19、乘客叫車位置識别模、组20、定位模組13、 +車杈,且1 4、撮舍模組丨5、詢車模組丨6、派車模組17、監 控模組18、.地理資訊區域劃分模組24、安全模組22、導航 模組23、付費模組21、及計程車排班作業模組^(固定排班 模組11 2及虛擬排班模組丨11)等組成。 β 其中,計程東裝置具有GSM/GPRSWG#行動通訊模 組及GPS衛星定位模組之車機設備卜而車機設備“系利用 GPS衛星定。位2系統衛星群廣播的訊號,解算出車輛所在位 置的經度、緯度、速·度、方向等相關訊息,經由微電腦控制 器,透過gsm/gp:rS或3Ct雙向通訊模組功能自動回報至派 遣中心5。 β 當乘客擬搭乘計程車時,可透過本發明之叫車模組Μ 26 1258592 以市話叫車253 „ -J力電話叫車2 5】或計裎車叫串服祆t s 網頁方式網路叫車〇 早η單服務專屬 1 . ^ — ‘52服務,乘客之叫車服務需求若屬預约It can also be used as a speeding penalty in the future. When the dispatch center chooses an emergency call signal, the system will automatically use (4) to send a newsletter to inform the team operators that the information will be carried out and the realm of the crisis will be more immediate. 2 · 2 Establishing the vehicle for unknown reasons, losing the cause of the reverse, 'α [breaking) processing mechanism: 2.2a. In the case of %%, the system will record the most, and the fleet will be provided with the vehicle losing contact* (disconnection). Vehicle location and time 24 1258592 Continue to track 2, 2 b For each control; the taxi has a complete history of its travel path to keep a complete set of meaningful information to the relevant processing unit when an emergency occurs . 2.3 Establishing a vehicle to stay in a place for a long time treatment mechanism: 2.3a Driving to stay in a place for too long (time can be set by itself), the data will be recorded, the monitoring center can call to find out the reason. 2.3b There are many reasons for staying too long, it may be driving break, or it may be that the L-door question is too long to wait for a long time, or an accident, these are important information will leave a record. 3 · Vehicle safety mechanism 1 establish theft Vehicle Association 1 a ψ ο After the driver reports the lost vehicle to the dispatch center, the dispatch center can monitor the location of the lost car at any time. I - 3.2b - The car system can also be used as a power system. / / On-board security system connection, when the vehicle enters the first time automatically, s thief information automatically. Notify the dispatch center to achieve the purpose of the eight-guard vehicle.卜天候守守键25 1258592 [Embodiment] Hyun for the convenience of the 'chasing committee can be more advanced - step on the structure, use and characteristics of the invention, more d, clear, and the understanding and understanding, the inventor cited The preferred embodiment is described in detail with reference to the following figures: *咕Reference diagram-shown, the schematic diagram of the operating safety and dispatch monitoring system of the taxi provided by the present invention is based on the use of the vehicle equipment] (with gsM/gprs or 3G, etc.) Mobile communication module and GPS positioning module and base station positioning module), GSM/GPRS4 3G and other wireless mobile communication platforms 3, Internet 4 and dispatch center 5 road traffic information module 12, car module &; reservation for car scheduling model 19, passenger calling position recognition module, group 20, positioning module 13, + rut, and 1, 4, housing module 丨 5, inquiry module 丨 6, dispatching module 17 , monitoring module 18, geographic information area dividing module 24, security module 22, navigation module 23, payment module 21, and taxi scheduling module ^ (fixed shift module 11 2 and virtual scheduling) Module 丨 11) and so on. β Among them, the taxi east device has the GSM/GPRSWG# mobile communication module and the GPS satellite positioning module of the vehicle equipment, and the vehicle equipment is determined by the GPS satellite. The signal broadcast by the satellite system of the bit system is used to solve the vehicle. The longitude, latitude, speed, degree, direction and other related information of the location are automatically reported back to the dispatch center via the gsm/gp:rS or 3Ct two-way communication module function via the microcomputer controller. β When the passenger intends to take the taxi, Through the invention of the car module Μ 26 1258592 to call the city 253 „ „ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ^ — '52 service, passenger's request for car service is an appointment
叫車π則本發明夕 ^ 右屬預V、J 、頂约叫車排裎模組]9合自 務依客戶服…自動將i客之服 H』—…自動排裎1同時’為提昇服務效率,本钵 明之地理資訊區域 午尽《Calling the car π is the invention of the evening ̄ ^ right genus pre-V, J, top about the car squatting module] 9 self-service according to customer service ... automatically will i customer service H 』 - ... automatic 裎 1 at the same time 'for promotion Service efficiency, the geographical information area of Ben Mingming
幻 '模組24將服務範圍適當地 減少尋車作業時 火 〇J U . 門§乘客係利用電話叫車服務,本發明之 乘客叫車位|識別y 、'且20會自動識別乘客所使用電 位置,以減少客服人0 一 貝6輸入位置時間,提昇客戶服務率。 :乘各叫車需未確認後,可透過本發明之尋車模組丨4、撮合 模組15及計程車排班㈣模組11找到適合候選車輛,並利 用詢車模組16釙斛仿、践去土 , 一 十對侯選車輛進行詢車作業’若該車回覆願 意接受指派,則派泉M i1& 。 。、、,、 將派遣該部車輛前往服務。當 乘客搭乘計程車到達目的地付費下車,可透過本發明之付: 模組21以電子付費方式進行付款。整個計程車作業及位置 皆可透過本發明之監控模組18進行即時監控,保障司機、 乘客、及車,輛安全。 圖二所示的是計·程車營運派遣機制實施例示意圖。乘客 以市話叫車253,⑴電話.進線與客服人員6交談;⑺乘客叫 車位置識別㈣20自動識別乘客使用電話所在位置或地 址;(3,)客服人員6將啟動尋車模組14找出乘客所在位置或 區域可派遣之車輛集合;(4)撮合模組Μ依尋車模組Μ之結 27 1258592 果及營.運戶斤彡g 4田 合、離乘Γ 華:載之車輛優先搨 $氣 1^ ^ t的車輛優先撮合、或最久未有载客服務 之-輛優先撮合)找出候人 力 乘客叫車位…h 輛集…(5).右乘各上車位置與 1 U㈣組20们則所得之位置或地址—致 直接進行詢車作業, 、 … 置與乘客叫車位置識別模 知}直所得之位置或地址是不-致,則系統依據乘客告 :入位置’重新啟動尋車及撮合作業;⑹詢車模組16依 1 Η結果依序㈣選車輛進行_業,詢車模組 務將乘未客資料送至車機’以了解該車是否願意接受派遣服 ⑺田可機回覆願意接受派遣’則派車模組! 7將乘客辅 助訊息(如:下車地點、上車位置辅助說明、搭車人數、乘客 特徵···等)傳入車機設備卜同時司機將派遣訊息⑼達時間、 車輛識別碼…等)回覆至客服人員6;⑻客服人員6將派遣. 果告知乘客,若乘客接受派遣結果,則交易成功,此次服於 ^結束、,若乘客不接受派遣結果,則此交易失敗,客服人員6 通知被派遣車輛取消。派遣任務。〃 圖三所示是乘客叫車位置識別模組之乘客叫車位置自 動識別作業實施例示意圖。當乘客擬叫車服務時,⑴乘客以 :動電話叫車251服務,本模組利用行動電話基地台7細包 定位等技術’預先得知乘客叫車所在位置是屬於何者基地台 範圍,其誤差值約為500公尺,並可由該基地台座標位置定 28 1258592 位及座標轉換地理位置203得到該乘客目前大致在何者單位 服務區^域内,(2)乘客以電腦利用網際網路*來網路叫車252 服務,本模組將分析乘客所填寫之網頁内容分析及地址擷取 -03乘客上車位置;(3 )乘客以一般市話叫車2 $3服務,本模 組即可由來電顯示2〇卜和利用電信公司電話黃頁資料庫 206,將電話號碼轉換市話登記地址2〇4,預先得知乘客所在 .詳細地址或部份地址資訊。但若乘客資料在黃頁資料未同意 .刊登’則無法使用黃頁資料庫206,可是該乘客若是會員, 本模組就自'動由會員資料庫205顯示其詳細之會員資料包括 其過去上車地點歷史記錄。若乘客之進線電話號碼非屬會員 亦無法減知道其所在位置,則由客服人員6詳問其上束位 置得到乘客叫車彳立置207及地址。 ’ 圖四所示是乘客預約叫車 車排私杈組之預約叫車排程作 業貫㈣示意圖。當乘客擬預約叫車服務時, "由乘客叫車位置辨.別模組2。或與乘客交 二 相關必要資訊服人”車 客搭車請如:上車時間、上奉位置組19,將乘 叫岸排r .(3HB 車位置 '下車地點.··等)設入 1早排私,(3)預約叫鱼排妒 ’ ' ”單排㈣組19藉由標準 將監管乘客上車時門、不p -旱蚪間计時器’ 間疋否即將來到(可依營運賴0“一 各上車時間即將來到之前某些時間 、、叹疋於乘 .找出乘客擬上車位置或㈣H啟動尋車模組Μ 〜L 4』表遣之車 平聊术合’(4)撮合模組 29 1258592 、手,拉組14之結果及營運所須之撮合規則(如:載客平 合:、數:少之車輛優先撮合、離乘客距離最短的車輛優先撮 .1.或最久未有載客服務之車輛優先撮合)找出候選車輛集 (5 )„旬車柄組丨6依描人擦 鈿α杈,、‘且J結果依序對候選車輛進行 ::作業,詢車模組16將乘客資料送至車機設備!,以了解 ::車是靖接受派遣服務;(6)當司機回覆願意接受派遣, 充::料組17將乘客輔助訊息(如:下車地點、上車位置補 二兄明、搭車人數、乘客特.徵…等,傳入車機,同時司機將派 逼机息(如:到達時間、車 半輛4別碼···專)回覆至客服中心; ⑺客服人員6將派遣結果以電話通知乘客。 。 圖五所示是地理資訊區域劃分模組作業實施例示意 圖。⑴地理資訊區域劃分模組24區域的劃分係依據車隊服 ^域⑷範圍事先規劃決定,將整個服務區域範劃分成报 多早位服務區域244·,可設計以某平>公里(如:一平方公里 為一個單位服務區域)為一個單位服務區域;(2)考量_地 物_資訊242來修正單位服務區域244範圍,例如:河川 的兩岸 '或被高速公路阻隔的兩區塊等皆無法晝在同一單位 服務區域;(3)-個單位服務區域大小決定,可視車隊服務區 域243營運特性來決定,例如:若服務區域係屬於城市類型, 則每-單位服務區域範圍可設定較小,以滿足市場服務量, 若服務區域係屬於鄉村類型,則每—單位服務區域範圍可設 30 1258592 定較大,以利方便找尋到車輛;⑷車輛若-直在同一個單位 服務區域範圍’則車輛衛星定位座標位置回報派遣中心5的 週期時間可以設定較長或是選擇不用回報派遣中心,.如此可 U k々通Λ費用,(5)當車輛離開原單位服務區域進八 另一個單位服務區域,則跑在丨垂 , ^則強制車機必須將車輛目前車輛衛星 疋位座標位置回報派遣中心5 U車輛追蹤;⑹當乘客叫 ㈣務時,只要尋找乘客所·在單位服務區域244或鄰近區域 ♦是否有可服務車輛’不用對全區之地理區域尋車,可降低尋 車作業時間。 α *六所示是尋車模組作業實施例示意圖。尋車模組14 依據乘客擬上車位置'及區域,⑴判斷該區域是否有固定點排 班站’銳區域㈣定點排班站,懸查是否有可供派遣之 排班車輛’若有排班,車輛,則將這些排班車輛放人可派遣車 輛集合内’ iU亭止尋車料;。若設有@定點㈣站或另有排 鲁班車輛可提供派遣’則進行下—步驟;⑺判斷該區域是否有 虞擬排班站’若該區域有虛擬排班站,則檢查是否有可供派 :之排班車輛’若有排班車輛,則將這些排班車輛放入可派 H 口内’亚停止尋車作f ;若沒有虛擬排班站或沒有 =班車輛可提供派遣,則進行下一步驟;(3)檢查該區域目前 X否有巡3S車輛,若該區域目前有巡迴車輛可供派遣服務, 則將這些巡迴車輛放入可派遣車輛集合内,並停止尋車作 31 1258592 業;(4)若可派遣車輛集合並非空集合,則該集合為。、虫 車輛集合,若該集合是空集合則檢查 ^ ° L之 f | r〜茶時間Η不 週相鄰區域進行尋車作業、直到超過營運所設定尋 間,則停止尋車作業。 号允許時 圖七所不是撮合模組作業實施例示意圖。 取石模組 1 5 依據尋車模組14得到之可派遣車輛集合⑸,⑴檢人 内之車輛狀態符合振合規則152之條件順序如下:(狀車, 為乘客上車位置所屬區域之㈣點或虛擬排班車輛,則優先 考量為候選車輛;若.集合内之車輛同為固定點或虛擬排班車 輛’則依車輛排班序決定優先順序;(b)若車柄為巡迴車輛且 車輛位置與乘客上車·位置同—個區域,則以該日至今載客平 均次數最少或最久未有載客服務車輛優先考量為候選車 輛,其順序以平均次數最少及最久未有載客時間來決定;⑷ 若車輛為巡迴車輛且車輛位置與乘客上車位置未在同一個 區或IUX離乘客距離最短的車輛優先為候選車輛,其順序 以車輛離乘客距離遠近來決定;⑺由⑴撮合規則152檢查 •找出之車婦與客戶對車輛要求條件153(如:車輛年份、廠 牌、車輛數等)比較,即可找到符合條件之候選車輛集合及其 優先順序1 5 4。 圖八所示是詢車模組作業實 施例示意圖。(Ί)詢車模組 32 u依據派遣中 優先順序 集合 該 車輛識 •之掘合模組丨.5得到的候選車輛集合及其 ^ 將派遣指乂、;方、U/ 6丨I 7及乘各上車位置傳送至候選車輛 辨序最傷4 + 政〆、 車輛,詢問該車輛是否接受派遣;(2) 別碼Y則司機回報預計到達乘客上車位置時間及 (3)該車若 …束砷車作業:否則’就按【拒絕】回覆; 到步驟m p田彳买旱輛集合6排除,並回 直到找到派遣車輛。 。 ». ,丁" 圖九所一曰、β 斗… 不疋派車模組作業實施例。⑴派車模組17依據 ㈣車模組16μ 于到之司機回報預計到達乘客上車位置時間 輛識別.碼,將訊息利用派遣_心5互動式語音回覆模組 告知乘客8 ; (2)垂皆、# & 。 、/水客8右接受此派遣服務,派遣中心5再將 乘客輔助資料(如:±車位置輔說明、乘客前往地點、乘客特 徵及人數等)傳送車機設備1,並結束派車作業;(3)乘客8 若不接受此派遣服務/派遣中心5將任務取消訊息傳送車 機,並結束派車作業。 乘客可使用付費模組21信用卡片、接觸式或非接觸式 。等1C卡片與車機内之讀卡機或連線之信用卡讀卡機刷卡付 款結帳,並可列印收據交予乘客。圖十所示是ic卡乘車付 費及加值機制之作業實施例示意圖。圖式符號30為IC卡付 費機制:圖式符號3 1為1(:卡加值機制,當乘客下車303擬 以1C卡3 01乘車付費時,(i)乘客將ic卡3 0 1插入車機附屬 1258592 〜JC卡5胃卡機302,依計程表_ > 一 …衣硝不之車Ά貧料輸入讀 302進行刷卡付款作業;(2)讀卡機烟對Κ:卡3G1進行卡 片技相認證檢查,若沒有問題,則對卡片内之電子錢包逕 扣款作業;(3 )扣款金錢及、^ ^ 仃 Θ、、、田尋枓透過車機及無綠行 通訊平台3傳送至派遣中心5;⑷派遣中…亀之: :明細資料’通過安全認證304後對IC卡公司3〇5進行請 认作業,(5) 1C卡公司305依據車 像早輛之父易明細資料,對 I中心5進行付款作業;( 。 。 ^田人各之1C卡301電子錢勺七 額不足牯,乘客必須至加值服務單位3 n Μ y 方早位312精由加值機311 ij 行現金加值或轉帳加值作举 果將加值金額充值放入ic 電子錢包内。 圖十一所示是信用卡乘車 „ .不皁付費及加值機制之作業實施 例不思圖。當乘客下車30 Λ仏用卡乘車付費時,Π)乘宏 將信用卡切插人車機附屬卻 ㈠以 用卡碩卡機302,依計程表 顯不之車資資料輸入讀卡機3〇) “進仃刷卡付款作業;(2)收單 銀行325透過付款伺服器322 一 及嘴卡機。302對信用卡321進 仃卡片授權323認證檢查,若 六 有問4,則進行信用卡321 父易作業,(3)扣款金錢及交易 ^ n禮、、, 刀月細資料透過車機之無線行動 傳达至派遣中心5;(4)派 上 〒u 5茱整車輛之信用卡321 父易明細資料與收單銀行 ' 進仃4款324作業;(5)收單 銀仃32;>依據車輛之信珣卡3丄。 •父易明細資料,對派遣中心 1258592 5進行付款作業。 圖十二所示是定位模組之作業實施例示意圖。此定位模 組13放置於車機内,共提供有Gps定位131、行動通訊定 位132和信號柱定位133三種定位模式,以利定位準度及穩 定度,(1)定時接受定位衛星下载之衛星定位2資料,供車機 T位使用’本項定位準度誤差25公尺内134;但當因定位衛 星因其它因素,訊號不良時,可利用⑺無線行動通訊模組與 基地台7通訊訊號如通信訊號角度 '訊號到達時間與基地台 ^涵蓋範圍計算出定位資料,供車機於無法取得衛星定位2 資料時輔助定位使用,本項定位準度誤差細〜500公尺之 間;⑺若道路間有建置輔助信號柱9(Be_)如無線網路之 #^^ACCeSSP0intS)^- g ㈣⑽。11)即點等,本模組可提供信號柱定位133 一式’車輛仃進於信號柱9通訊範圍内,信號柱9會下載 h號座標至車機,彳& i 、一仏車機輔助定位使用,而信號柱9之有效 通汛範圍可為5公 下故,本項定位準度誤差5公尺以内 3 6 ’(4)車機之車| 位杈、、且13會依(1)〜(3)所得到之定位資 料加以整合’並以準度較精確… 精準定位資料回報給派遣中、、2 目…到之最 退中、5車輛位置1 〇 1。 圖十二所示是車輛監控一^ 遣中心5盍7曰 之作業員:她例不意圖。當派 為了即時掌握車隊各車輛 十平裀之目刖狀恶(空車、已派 1258592 =承息’載客、排班)及提供各項服務與管理應用時,⑴ 車機將車輛定位資料及車輛狀態資料定時傳至派遣口 , 監控模組〗8,並將資料儲存於車輛定位資料庫二1内?二 監控模組】…輛定位資料庫]81之車輛定位及狀態資 料,提供車輛監控及追蹤182)如··區域:車輛監控、^車 麵監控、行車記錄追縱、乘客上下車記錄、緊急求救二、 2輛超速警告、失竊車輛追蹤;(3)此外,提供行車記錄歷史 貝料查δ旬’包含:行車駕駛員姓名、車牌號石馬、時間、地點 及速度資料等,並可依需要選擇追縱的時段。 .•圖十四所示是固定點排班模組之作業實施例示意圖。固 定點排班模组112設有固定關班站,而固定點排班站通常 是設置於乘客叫車頻繁之單位服務區域244内,而且該區域 有可設置良好的停車空間地點,足於供多部車輛停置等候叫 Μ務。當巡迴計程車車輛由其它區進人該區域排班站服務 範圍’⑴司機按下車機内之【排班鍵】ιΐ2ι,選擇進入該區 域之固定點排班站進行排班作業;⑺本模組會依衛星定位 2座標貧訊自動檢杳亲击、, 曰勁查車輛目丽之位置是否是屬於固定點排班 站耗圍1122 ; (3)若車輛位置是屬該排班站服務範圍無誤, 則該車輛自動取得排班順序號碼112(,進人排班狀態」125; 否則拒、、巴1123该車排班服務;⑷―旦該排班車輛離開排 班站1126 fc圍’則由本模組_動將其取消排班狀態]η?。 1258592 圖十五所示是虛擬排班摸組之作業實施例示意圖。虛擬 排班模組1 1 1設有虛擬排班站,而虛擬排班站通常是設置於 乘各叫車頻繁之單位服務區域244内,¥該區未有適合的地 點可設置停車空間來提供車輛停置等候叫車服務。當巡迴計 程車車輛位置1111由其它區進入車輛位置在虛擬排班站區 域服務範圍111 2,( 1)本模組依衛星定位座標位置直接自動 將該車輛取得排班順序號碼丨丨丨3,並設定為於本單位服務 域内虛擬排班,進入排班狀態1]14 ; (2)一旦該排班車輛 開排班站1115單位服務區域範圍,則本模組自動將該車取 消排班狀態1 1 1 0。 ^圖十六所示是為道路交通資訊模組之作業實施例示意 圖本發明係將所有計程車視為道路交通訊息之探福車輛 l〇2(Probe Vehicie),藉由⑴道路交通資訊模組]2擷取車機 不斷產生之定位資料121包括:車輛位置、行車速度、行車 方向及時間等資料’並結合電子地圖123之地理位置分析, 由定位資料及地理位置分析122計算出每個道路交通之平均 車速1 24 ’建立交通道路即時的交 、、, ^又逋汛息,而該資料可以反 應出遒路的順暢情每 龟路父通之即時的交通韧 心儲存於即時交通訊息資料庫丨25内,八 亚刀析產生交通壅塞 區域及替道道路建議;(分析結 故义七一 衣糟由發佈平台k27主彰 毛布⑷雨要之計程車,並針對每輛 車之行車路線提供夂 37 1258592 詢即時的交通訊 要的交通訊息;(4)供交通管理單位126查 圖十七所示是料航模組之作業實施例示意圖;當計程 車司機因路途不熟悉,須派遣中心5協助導航時,⑴車機設 備1司機按下車機畫面之【導航服務】按鍵,車機藉由無線 行動通訊模組將此需求傳到派遣中心5 ; (2)派遣中心5客 服人員6接到派遣車輛之導航服務請求時,立即啟動導航模 組23之導航服務;(3)監控模組18會自動顯示車輛目前所在 位置231 ’⑷導航模組23分析車翻目前位置及前往地點 加’並藉由道路交通資訊模組12之電子地圖⑵之協助, :動標不最佳導,航路徑233,並將路徑回傳至車輛丨⑺派 逆中W客服人員6利用車機内GSM之語音通訊功能同步 ^行線上語音導引其最料航路#如,當車機偏離目標太 心’可由客服人員6協助修正行動路徑。 圖十八所示是為安全描紹 組) 殳王杈、K作業實施例示意圖。安全模 :22包括乘客安全機制221'司機安全機細及車輛安全 錢制223 ; (1)乘客安全機制22 1 : )儲存及。己錄乘客上1'車資訊及車輛完整路徑2川; (b ^客上下車資訊及車輛完整路桎記錄透過行動電話 的簡訊通知親友22 ] 2 ; 。 1258592 (〇利用衛星定位2訊息資料.進行車輛行車速度分析 2213,若發覺超速2 U4 ,將超速22Η發生的時間地 ”’、占及速度記錄下來’通知計程車公司22丨6管理,若無, 則結東221 5。 (2)司機安全機制222 : 、 (a) 當車輛遭遇緊急狀況時(如車禍事故、車輛故障、犯 φ 非),司機按下緊急按紐2221 ,可立即與派遣中心5連 線; ^ (b) 派遣中心會跳出警告畫面並發出求救聲響,自動鳴鑿 並顯示車機位置,即可由派遣中心緊急處理2222 ; (c) 派遣中心5接到緊急求救訊號,自動利用行動電話發 出簡訊通知^ 2223車隊經營者,並呼叫鄰近車輛支援或 。,是通知相關單位處理。 , φ (3)車輛安全機制223 : 當派遣中心收到司機報失車輛223 1後,派遣中心呼叫 皿技模組2232 ’得到失竊車輛座標位置2233,即通知擎方 2234搜尋參考。 Λ 圖十九所示為車機功能結構設計實施例示意圖;車機設 備1具顯示螢幕]004、耳機i 〇〇3、免持聽筒、喇幻⑽5、 麥克風1006、按鍵1007、gsm/gprs或3G無線行動通訊/ 錦丁生疋位天線100丨,另可外接印表機1〇3、讀卡機1〇〇8、計 1258592 專4私表104。_時車機具車輛定位功能包含aps衛星定 1 , SM/Gi R、或3G等基地台7定位之雙模定位功能。 :外’車機具語音通話功能及GSM/GPRS或3G訊息傳送兩 者自動切換.之诵却 < 丄 ——靶力。當車輛有異常狀況如緊急事故需救 才]機& F【緊急按姐鍵】,車機會自動發送緊急訊,敎 通知派遣中心5 |鱼r、,血 u ^ 丁必要之處置或可透過免持聽筒設備,直 接與客服人員6诵The Magic 'Module 24 appropriately reduces the scope of service to the search engine when the fire 〇JU. The door § passengers use the telephone call service, the passenger of the present invention calls the parking space|identification y, 'and 20 will automatically identify the electric position used by the passenger In order to reduce the customer service staff 0 to 6 input location time, improve customer service rate. After the vehicle has been unconfirmed, the candidate vehicle can be found through the car-seeking module 丨4, the splicing module 15 and the taxi platoon (4) module 11 of the present invention, and the inquiry module 16 is used to imitate and practice Going to the soil, a dozen pairs of waiting vehicles for enquiry work 'If the car is willing to accept the assignment, then send the spring M i1&. . , ,,, will dispatch the vehicle to the service. When the passenger arrives at the destination by taxi, the payment can be made via the present invention: The module 21 pays by electronic payment. The entire taxi operation and location can be monitored instantaneously by the monitoring module 18 of the present invention to ensure the safety of drivers, passengers, vehicles and vehicles. Figure 2 shows a schematic diagram of the implementation of the dispatching mechanism of the meter and car. The passenger calls the car 253, (1) the telephone. The incoming line talks with the customer service staff 6; (7) the passenger's call location identification (4) 20 automatically identifies the location or address of the passenger using the phone; (3) the customer service staff 6 will activate the car search module 14 Find out the collection of vehicles that can be dispatched by the passenger's location or area; (4) The combination of the module and the car-seeking module. 27 1258592 Fruit and battalion. The passengers are 彡g 4 Tianhe, away from the Γ :: The vehicle priority is to expand the priority of the vehicle with the gas of 1 ^ ^ t, or the priority of the vehicle without the passenger service for the longest time.) Find the waiting space for the passengers...h set the vehicle...(5). 1 U (four) group 20 are the location or address - directly to the inquiry operation, ... and the passenger location identification module knows that the location or address of the direct result is not -, the system is based on the passenger: the location 'Restart the car-seeking and co-operation industry; (6) The enquiry module 16 selects the vehicle according to the results of the 1st (4), and the enquiry module will send the unpaid data to the vehicle to understand whether the car is willing to accept Dispatch service (7) Tian Keji replies to be willing to accept the dispatch 'the car module! 7 Pass passenger auxiliary information (such as: drop-off location, pick-up location description, number of passengers, passenger characteristics, etc.) into the vehicle equipment. At the same time, the driver will send a message (9) time, vehicle identification code, etc.) to Customer service staff 6; (8) Customer service staff 6 will dispatch. If the passenger is informed of the dispatch result, the transaction is successful, the service is over, if the passenger does not accept the dispatch result, the transaction fails, the customer service staff 6 notification is The dispatched vehicle was cancelled. Send a mission. 〃 Figure 3 shows a schematic diagram of an embodiment of the automatic identification of the passenger's location of the passenger's location identification module. When the passenger intends to call the car service, (1) the passenger uses: the mobile phone to call the car 251 service, the module uses the mobile phone base station 7 fine bag positioning and other technologies to know in advance which location of the passenger car is the base station range, The error value is about 500 meters, and the base station coordinates can be set to 28 1258592 and the coordinate conversion geographic location 203 to get the passenger's current unit service area. (2) The passenger uses the Internet to use the Internet* The network calls the car 252 service. This module will analyze the content analysis of the website filled by the passengers and the address capture -03 passengers boarding the place; (3) the passengers call the general city call 2 $3 service, the module can be called by the caller. Display 2 and use the telecommunications company's telephone yellow page database 206 to convert the telephone number to the local telephone registration address 2〇4, and know in advance the passenger's detailed address or partial address information. However, if the passenger information does not agree on the Yellow Pages information, the Yellow Pages Database 206 cannot be used. However, if the passenger is a member, the module will display its detailed member information including its past boarding location. history record. If the passenger's incoming telephone number is not a member and cannot know the location of the call, the customer service staff 6 will ask the passenger to ask for the 207 and the address. Figure 4 shows a schematic diagram of the appointment of the passengers to make a reservation for the car. When the passenger intends to make a reservation for the car service, " is determined by the passenger's location. Or contact the passengers for the necessary information to serve people. "Car rides, such as: boarding time, Shangfeng location group 19, will be called the shore row r. (3HB car position 'get off location, etc.) set into 1 early Private smuggling, (3) reservation for squid 妒 ' ' ” single row (four) group 19 by standard will supervise the passengers on the door when the door, not p - drought / time timer ' between the two is coming (can be operated Lai 0 "A time when the boarding time is about to come, some time, sighing and sighing. Find out where the passenger is going to get on the bus or (4) H start the car Μ 〜 L L L L L L L L ' (4) Matching module 29 1258592, hand, pull group 14 and the necessary rules for operation (eg passenger load: number: less vehicle priority, minimum vehicle distance from passengers 撮.1 Or the vehicle with the passenger service for the longest priority is matched.) Find out the candidate vehicle set (5) „ 车 车 丨 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 依 : : : : : : : : : : : The enquiry module 16 sends the passenger information to the vehicle equipment! to understand: the car is the Jing receiving the dispatch service; (6) when the driver responds to the willingness to accept the dispatch, charge: : The material group 17 will send passenger assistance messages (such as: the location of the drop-off, the location of the pick-up, the number of passengers, the number of passengers, the passengers, the levy, etc.), and the driver will force the aircraft (eg, arrival time, The car half-car 4····Special) reply to the customer service center; (7) The customer service staff 6 will send the result to the passenger by telephone. Figure 5 shows the geographical information area division module operation example. (1) Geographic information area division The division of the module 24 area is determined according to the planning of the fleet service area (4), and the entire service area is divided into the report early service area 244·, which can be designed to be a flat > kilometer (for example: one square kilometer is one) Unit service area) is a unit service area; (2) Consider _ feature _ information 242 to modify the unit service area 244 range, for example: the two sides of the river 'or two blocks blocked by the highway, etc. can not be in the same unit Service area; (3) - The size of the service area of the unit is determined by the operating characteristics of the fleet service area 243. For example, if the service area belongs to the city type, then the service area of each unit is It can be set smaller to meet the market service volume. If the service area belongs to the rural type, the service area of each unit can be set to 30 1258592 to make it easier to find the vehicle; (4) If the vehicle is directly in the same unit The service area range 'the vehicle satellite positioning coordinate position return dispatch center 5 cycle time can be set longer or choose not to return the dispatch center, so can U k々 overnight expenses, (5) when the vehicle leaves the original unit service area Eight other unit service areas, running in the squat, ^ forced the car to the vehicle's current vehicle satellite position coordinates to report the dispatch center 5 U vehicle tracking; (6) when the passenger called (four), as long as the passengers are looking for Unit service area 244 or adjacent area ♦ Is there a serviceable vehicle? It is not necessary to find a car in the geographical area of the whole area, which can reduce the search time. α * six is a schematic diagram of an example of a car-seeking module operation. The car-seeking module 14 determines whether there is a fixed-point shifting station in the area according to the passenger's proposed pick-up position and area (1). The sharp area (four) fixed-point shifting station checks whether there is a dispatching vehicle available for dispatching. Classes, vehicles, these vehicles can be dispatched to dispatch vehicles to collect 'iU pavilions to find car materials; If there is a @定点(四) station or another Luban vehicle can provide a dispatch, then proceed to the next step; (7) Determine if there is a virtual shift station in the area. If there is a virtual shift station in the area, check if there is any available. Dispatch: The shifting vehicle 'If there are shifting vehicles, put these shifting vehicles into the H port. 'After stopping the car search for f; if there is no virtual shifting station or no shifting vehicle can provide dispatch, then proceed The next step; (3) Check whether there is a patrol 3S vehicle in the area at present. If there are currently patrolling vehicles available for dispatch in the area, put these roving vehicles into the dispatchable vehicle collection and stop searching for the vehicle 31 1258592 (4) If the set of dispatchable vehicles is not an empty set, then the set is . , worm vehicle collection, if the collection is an empty collection, check ^ ° L f | r ~ tea time Η 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻 相邻When the number is allowed, Figure 7 is not a schematic diagram of the embodiment of the module. The stone removal module 1 5 is based on the vehicle collection module (5), and (1) the condition of the vehicle in the inspection person conforms to the condition of the rotation rule 152 is as follows: (the vehicle, the (four) point of the area where the passenger gets on the vehicle position Or the virtual shifting vehicle, the priority is considered as the candidate vehicle; if the vehicles in the collection are both fixed points or virtual shifting vehicles, the priority order is determined according to the vehicle scheduling order; (b) if the vehicle handle is a traveling vehicle and the vehicle The location is the same as the passenger's boarding and location. The average number of passengers on the day to date is the least or the longest. Passenger vehicles are preferred as the candidate vehicles. The order is the least average and the longest unloaded time. (4) If the vehicle is a roving vehicle and the vehicle position and the passenger's boarding position are not in the same area or the IUX is the shortest distance from the passenger, the order is determined by the distance of the vehicle from the passenger; (7) by (1) the rule 152 Checking • Find out the comparison between the vehicle and the customer's vehicle requirements condition 153 (eg, vehicle year, brand, number of vehicles, etc.) to find eligible vehicle collections and The priority order is 1 5 4. Figure 8 is a schematic diagram of an embodiment of the enquiry module operation. (Ί) The enquiry module 32 u is obtained by collecting the vehicle identification module according to the priority order in the dispatch. The candidate vehicle set and its will dispatch the commander, party, U/6丨I 7 and the respective boarding positions to the candidate vehicle to discriminate the most vulnerable 4 + political and vehicle, and ask whether the vehicle accepts the dispatch; (2 ) Code Y means the driver returns the time expected to arrive at the passenger's boarding position and (3) if the car is... bundled arsenic car operation: otherwise 'press [reject] reply; go to step mp Tianyi buy dry set 6 to exclude, and return Until the dispatch vehicle is found. »., Ding" Figure 9 is a 曰, β 斗... The vehicle module operation example is not satisfied. (1) The dispatching module 17 is based on the (four) car module 16μ. The passengers get on the vehicle location time identification code, and use the dispatch _ heart 5 interactive voice reply module to inform the passengers 8; (2) 垂皆,# & 、,水客8 right accept this dispatch service, dispatch center 5 and then the passenger assistance materials (such as: ± car location instructions, passengers to the location , passenger characteristics and number of people, etc.) to transfer the vehicle equipment 1 and end the dispatching operation; (3) Passengers 8 if the dispatch service/dispatch center 5 is not accepted, the mission cancels the message transmission to the vehicle and ends the dispatching operation. Use the payment module 21 credit card, contact or non-contact type, etc. 1C card and the card reader in the car or the connected credit card reader to pay the bill, and print the receipt to the passenger. The diagram is a schematic diagram of an operation example of an ic card ride payment and value-adding mechanism. The schema symbol 30 is an IC card payment mechanism: the schema symbol 3 1 is 1 (: a card-added mechanism, when a passenger gets off 303 and intends to use a 1C card 3 01 When paying by car, (i) the passenger inserts the ic card 3 0 1 into the car attached to the 1255852 ~ JC card 5 stomach card machine 302, according to the meter _ > a ... clothing is not the car Ά poor material input read 302 Carry out credit card payment operations; (2) Card reader smoke confrontation: Card 3G1 performs card technology certification check, if there is no problem, it will deduct the operation of the electronic wallet in the card; (3) deduct money and ^, ^ ^仃Θ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 5; (4) Dispatch... 亀 : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : Center 5 performs payment operations; . ^Tianren's 1C card 301 electronic money spoon seven insufficient, passengers must go to the value-added service unit 3 n Μ y party early 312 fine by the value-added machine 311 ij line cash bonus or transfer bonus for the fruit The added amount is recharged into the ic wallet. Figure 11 shows the credit card ride „. The operation example of the soapy payment and value-added mechanism is not considered. When the passenger gets off the bus and pays by the card, Π) by macro, the credit card is cut into the passenger car. Subsidiary (1) to use the card master card 302, according to the meter information displayed in the meter to enter the card reader 3〇) "Incoming card payment operation; (2) the acquiring bank 325 through the payment server 322 and the mouth card machine. 302 credit card 321 card authorization 323 certification check, if there are 4 questions, then the credit card 321 father easy to work, (3) deduction of money and transactions ^ n ceremony,,, knife and monthly information through the car's wireless action Conveyed to the dispatch center 5; (4) sent the 信用卡u 5 茱 车辆 车辆 321 321 321 父 父 父 父 父 父 父 父 父 父 父 父 父 父 父 ' ' 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 324 The letter is 3 cards. • Parent-detailed details, payment operations for the dispatch center 1258592 5. Figure 12 is a schematic view showing an embodiment of the operation of the positioning module. The positioning module 13 is placed in the vehicle, and provides three positioning modes: Gps positioning 131, mobile communication positioning 132 and signal column positioning 133 to facilitate positioning accuracy and stability. (1) Timely receiving satellite positioning for positioning satellite downloading 2 data, for the T position of the car to use 'this positioning accuracy error within 25 meters 134; but when the positioning satellite due to other factors, the signal is bad, you can use (7) wireless mobile communication module and base station 7 communication signals such as The communication signal angle 'signal arrival time and base station ^ coverage range to calculate the positioning data, for the car to assist in positioning when the satellite positioning 2 data can not be obtained, this positioning accuracy error is ~500 meters; (7) if the road There is a built-in auxiliary signal column 9 (Be_) such as wireless network #^^ACCeSSP0intS)^- g (4) (10). 11) Immediately, this module can provide signal column positioning 133. One type of vehicle is driven into the communication range of signal column 9. Signal column 9 will download the coordinates of h to the car, 彳 & i, one car assisted Positioning is used, and the effective range of the signal column 9 can be 5 gongs. The accuracy of the positioning of this item is less than 5 meters. 3 6 '(4) The car of the car | Position, and 13 will depend on (1 ) (3) The positioning data obtained is integrated 'and the accuracy is accurate... The accurate positioning data is returned to the dispatching, 2 mesh... the most retreating, 5 vehicle position 1 〇1. Figure 12 shows the operator of the vehicle monitoring center 5盍7曰: she is not intended. In order to grasp the sights and sorrows of the vehicles in the fleet (empty vehicles, already dispatched 1285952 = interest-bearing passengers, shifts) and provide various services and management applications, (1) the vehicle will locate the vehicle and The vehicle status data is transmitted to the dispatch port at the scheduled time, the monitoring module is 8 and the data is stored in the vehicle positioning database 2, the second monitoring module, the vehicle positioning and status data of the vehicle positioning data library 81, and the vehicle monitoring is provided. And tracking 182) such as · area: vehicle monitoring, ^ car surface monitoring, driving record tracking, passengers getting on and off the vehicle, emergency help 2, 2 speed warning, stolen vehicle tracking; (3) In addition, provide driving history It is necessary to check the name of the driver, the license plate number, the time, location and speed data, and select the time period to be followed. • Figure 14 shows a schematic diagram of an operation example of a fixed-point shift module. The fixed point shifting module 112 is provided with a fixed off-duty station, and the fixed-point shifting station is usually disposed in the unit service area 244 where the passengers call the vehicle frequently, and the area has a well-positionable parking space. Many vehicles parked and waited for the service. When the tour taxi vehicle enters the area of the shift station service area from other areas' (1) the driver presses the [shift key] ιΐ2ι in the vehicle, and chooses to enter the fixed point shift station in the area to perform the shift operation; (7) this module will According to the satellite positioning 2 coordinates of the poor automatic inspection, and check whether the location of the vehicle is a fixed-point shift station consumption 1122; (3) If the vehicle location is the service range of the shift station, Then the vehicle automatically obtains the shift order number 112 (into the shifting state) 125; otherwise, the refuse, the bus 1123 the car scheduling service; (4) - the shift vehicle leaves the shift station 1126 fc circumference 'by the model Group _ move to cancel the shift status] η?. 1258592 Figure 15 shows a schematic diagram of the operation example of the virtual shift group. The virtual shift module 1 1 1 has a virtual shift station, and the virtual shift The station is usually set in the unit service area 244 which is frequently used by each car. If there is no suitable place in the area, the parking space can be set to provide the vehicle to stop waiting for the car service. When the tour vehicle position 1111 enters the vehicle from other areas. Position in virtual shift Regional service scope 111 2, (1) This module automatically obtains the shift order number 丨丨丨3 according to the satellite positioning coordinate position, and sets it to virtual shift in the service domain of the unit, and enters the shift state 1] 14 ; (2) Once the shifting vehicle has opened the 1115 unit service area of the shifting station, the module automatically cancels the shifting state of the vehicle 1 1 1 0. ^ Figure 16 shows the road traffic information module BRIEF DESCRIPTION OF THE DRAWINGS The present invention relates to all taxis as a road traffic information probe 2 (Probe Vehicie), and the (1) road traffic information module 2 captures the position data 121 continuously generated by the vehicle including: Vehicle location, driving speed, driving direction and time data, and combined with the geographical analysis of the electronic map 123, the average speed of each road traffic is calculated from the positioning data and geographic location analysis 122. , ^, and suffocation, and the information can reflect the smoothness of the road. The instantaneous traffic toughness of each turtle and the father is stored in the real-time traffic information database ,25. Suggestions for the traffic congestion area and the road for the road; (analysis of the knots of the Qiyi Yiyi is issued by the release platform k27 to highlight the Maobu (4) the taxis of the rain, and provide the 行37 1258592 for each vehicle's driving route. Traffic information; (4) For the traffic management unit 126, see Figure 17 is a schematic diagram of the operation example of the material navigation module; when the taxi driver is unfamiliar with the road, he must dispatch the center 5 to assist in navigation, (1) the driver of the vehicle equipment 1 Press the [Navigation Service] button on the car screen, the car will pass the demand to the dispatch center 5 by the wireless mobile communication module; (2) The dispatch center 5 customer service staff 6 will immediately start the request for the navigation service of the dispatch vehicle. Navigation module 23 navigation service; (3) monitoring module 18 will automatically display the current location of the vehicle 231 '(4) navigation module 23 analyzes the current position of the vehicle and the location plus 'and the electronic information of the road traffic information module 12 The assistance of the map (2), : the moving target is not the best guide, the flight path 233, and the path is passed back to the vehicle 丨 (7) sent in the reverse W customer service staff 6 using the GSM voice communication function in the car to synchronize the line language The most routes # guiding material such as, when the car engine off target heart too 'by 6 customer service staff to assist corrective action path. Figure 18 shows a schematic diagram of the implementation of the 殳王杈, K operation for the safety description group. Safety mode: 22 includes passenger safety mechanism 221 'driver safety machine fine and vehicle safety money system 223 ; (1) passenger safety mechanism 22 1 : ) storage and. The passengers have recorded 1' car information and the complete path of the vehicle 2; (b ^ passengers get on and off the information and the complete road record of the vehicle informs relatives and friends through the mobile phone newsletter 22 ] 2 ; 1258592 (〇Use satellite positioning 2 message data. The vehicle speed analysis 2213 is performed. If the overspeed 2 U4 is detected, the time "' and the speed recorded by the overspeed 22" are recorded to notify the taxi company 22丨6 management. If not, the knot is 221-5. (2) Driver Safety mechanism 222 : , (a) When the vehicle encounters an emergency (such as a car accident, vehicle failure, φ non), the driver presses the emergency button 2221 and can immediately connect with the dispatch center 5; ^ (b) Dispatch center The warning screen will be displayed and a distress sound will be sounded, and the position of the vehicle will be automatically chiseled and displayed. The dispatch center will urgently handle 2222; (c) The dispatch center 5 will receive an emergency call signal and automatically use the mobile phone to send a short message notification ^ 2223 fleet operator And call the neighboring vehicle support or .. to notify the relevant unit to handle. , φ (3) Vehicle safety mechanism 223: When the dispatch center receives the driver's report of the lost vehicle 223 1 , the dispatch center sends the dish The technical module 2232 'gets the stolen vehicle coordinate position 2233, that is, informs the engine 2234 to search for a reference. Λ FIG. 19 shows a schematic diagram of a vehicle structure design example; the vehicle equipment 1 has a display screen 004, an earphone i 〇〇 3, hands-free handset, phantom (10) 5, microphone 1006, button 1007, gsm / gprs or 3G wireless mobile communication / Jin Dingsheng 天线 antenna 100 丨, can also be connected to the printer 1 〇 3, card reader 1 〇〇 8, meter 1258592 special 4 private table 104. _ car vehicle positioning function includes aps satellite fixed 1, SM / GiR, or 3G base station 7 positioning dual-mode positioning function: external 'car machine voice call function and GSM/GPRS or 3G message transmission automatically switch. However, it is < 丄 - target force. When the vehicle has abnormal conditions such as emergency need to be rescued] machine & F [emergency press button], the car automatically sends Urgent news, 敎 notification dispatch center 5 | fish r, blood u ^ Ding necessary disposal or through the hands-free device, directly with customer service staff 6诵
一 舌,侍到即時之協助。另外司機可利用iC 线別卡作為司機身份識別,乘客亦可以利用1C卡3G1或信 用卡321乘車刷卡付費。+ —… 惟以上所述者,僅為本發明之實施例而已,當不能以此 =本發明實施之範ι即大凡依本發明中請專利範圍及發 月曰内谷所作之簡單的等效變化與修飾,皆應仍屬本發 明專利涵蓋之範圍内。 【《特點及功效】 〜本發明所提供之計程車營運安全與派遣監控系、统,與其 它習用技術相互比較時,更具有下列之優點: i車機係利用無線行動通訊方式如gsm/gprs或扣等 方式來傳遞車輛之座標位置,無頻寬限制又省通訊費,可以 ' '、先乂無、線電叫車或利用打動數據網路(Μ〇· Data)方 式叫車頻寬不足,及通訊效果不好的問題。 2.車機設㈣制G P S衛星定位系統,很容易地了解車 40 1258592 輛所在位置的轉_ ^ · it/ϊ, 過 GSM/GPRS .或 m Μ 遷 、 4 3G雙向通訊模組功能自動回報至派遣中 …傳統計程車服務因無法减知道車輛確實位置,所以 無法確保車耗派遣的公平性合、’ P 1 j吋服務。口質無法保 早,恶法明確預估乘客等候時間。 3’車機叹備具顯示螢幕、耳機、免持聽筒、喇叭、麥克 風、按鍵’並可外接印表機 ' 讀卡機供'乘客刷卡付費。傳统 計程車服務目前之車機尚無此功能, ’ (車機設備具雙模定位功能,除了提供Gps 能外,另提供GSM/GPRSi 3Γ策其认二。 力A tongue, a waiter for immediate assistance. In addition, the driver can use the iC line card as the driver identification. Passengers can also use the 1C card 3G1 or the credit card 321 to pay for the card. + -... However, the above is only an embodiment of the present invention, and when it is not possible to implement the present invention, it is a simple equivalent of the patent scope and the valley in the present invention. Changes and modifications are still within the scope of the invention. [Features and Efficacy] ~ The taxi operating safety and dispatch monitoring system provided by the present invention has the following advantages when compared with other conventional technologies: The i-car system utilizes wireless mobile communication methods such as gsm/gprs or Buckle and other means to transmit the coordinates of the vehicle, no bandwidth restrictions and provincial communication fees, you can '', first 乂 no, line electric car or use the data network (Μ〇·Data) way to call the car bandwidth is insufficient, And the problem of poor communication. 2. The car set (4) GPS satellite positioning system, it is easy to understand the position of the car 40 1258592 car _ ^ · it / ϊ, GSM / GPRS. Or m Μ move, 4 3G two-way communication module function automatic return To the dispatch... The traditional taxi service cannot know the exact location of the vehicle because it cannot be reduced, so it is impossible to ensure the fairness of the dispatch of the vehicle and the service. The temperament cannot be guaranteed early, and the evil law clearly predicts the waiting time of passengers. The 3' car sighs with display screen, earphones, hands-free handset, speaker, microphone, button 'and external printer' card reader for 'passenger card payment. The traditional taxi service does not currently have this function, ' (the vehicle equipment has dual-mode positioning function, in addition to providing Gps, GSM/GPRSi 3 is also provided.)
〜 或3G寻基地台。定位功能,在GPS 俯生⑽收料良之狀態下可自動提母基地台定位資訊,彌 補GPS術生定位之環境限制。目前市場之車機尚無此雙模定 位功能。 ' 本毛月為增進叫車服務效率及降低乘客於電話中等候 ^間u用行動電話基地台細包定位及市話來電顯示與所 、、的電。舌地址等技術輔助來增進客服人員服務效率,當乘 ^係利用行動電話打電話叫車時,系統會利用行動電話基地 台定位技術’預先得知乘客叫車所在位置,不必等乘客完全 告知詳細地址後再進行尋車撮合派遣作業。目前市場上之計 各車營運派遣尚未利用此方法來降低乘客於電話中等候時 1258592 6-車機設備同時具提供語音通話及gsm/gprs或3G數 攄訊息傳送之通訊能力.S前市場上之計程車車機尚無法同 時具有語音及傳數據之功能。, 7‘本發明,係利用GPS衛星定位功能及⑽地理資訊區 威劃分技術’降低地理空料找車輛的範圍,以加速尋車之 政率並減少尋車時間。 8·本發明,係利用GPS衛星定位功能及ms地理資訊區 域劃分技術’車輛若-直在同—個單位·服務區域範圍,則車 輛衛星定位座標位置回報派遣中心的週料間可以設定較 長或是選擇不用回報派遣中心,如此可以減少車機之通訊費 用。 。 9.本發明,設計有二種計程車辨班作業模式,分為固定 點排班站及虛擬排班站作業模式,可降低計程車漫無目的在 道路上巡迴’可省節計程車營運成本,並減少對道路交通之 影響。 "10·本I明可藉車機之功能,請求派遣中心代為導航服 務’系統會自動顯現該車㈣前所位置及前往地點,並夢由 電子地圖之協助’自動標示最佳路徑,以協助司機到達目的 地。 U.本發明派遣中心可藉由車機之無線行動通訊功能,由 派遣中心對全部車輛、部份群組車輛或單—車輛進行語音及 1258592 數*攄資訊廣播,以利訊息交換 1 2 ·本發明係·取所有具有車 記錄,將每部具有車機設備的車輛 機不斷產生之定位及時間資料所含 供道路交通即時資訊服務 平台。 機設備的計程車車輛行駛 視為探偵車輛,並利用車 之交通訛息加以分拆 > 提 並建立交通即時訊息查詢與發佈~ or 3G search base station. The positioning function can automatically raise the positioning information of the mother base station in the state of GPS (10) receiving good, and supplement the environmental limitation of GPS positioning. At present, there is no such dual-mode positioning function for the car in the market. 'This month is to improve the efficiency of the car service and reduce the waiting of passengers on the phone. ^Us the mobile phone base station fine-packet positioning and local caller ID display and the electricity. Technical support such as tongue address to improve the service efficiency of customer service personnel. When the system uses the mobile phone to call the car, the system will use the mobile phone base station positioning technology to know in advance the location of the passenger's car, without having to wait for the passenger to fully inform the details. After the address, the search for the car will be carried out. At present, the various vehicle operation dispatches on the market have not yet used this method to reduce the passengers waiting on the phone when the 1258592 6-vehicle equipment has the communication capability of providing voice calls and gsm/gprs or 3G data transmission. The taxi car machine cannot simultaneously have the functions of voice and data transmission. 7 'The invention uses the GPS satellite positioning function and (10) geographic information regional division technology to reduce the range of geographical empty materials to find vehicles, to speed up the search for traffic and reduce the time of finding a car. 8. The invention utilizes the GPS satellite positioning function and the ms geographic information area division technology. If the vehicle is directly in the same unit and service area, the vehicle satellite positioning coordinate position return dispatch center can be set longer. Or choose not to return the dispatch center, so you can reduce the communication costs of the car. . 9. The invention is designed with two types of taxi class operation modes, which are divided into a fixed point shift station and a virtual shift station operation mode, which can reduce the mileage of the taxi on the road without any purpose, and can save the operating cost of the taxi and reduce the operating cost. The impact on road traffic. "10·本一明 can use the function of the car, request the dispatch center to serve as the navigation service' system will automatically display the location and location of the car (4), and the dream is automatically marked by the help of the electronic map to Help the driver to reach his destination. U. The dispatching center of the present invention can use the wireless mobile communication function of the vehicle to carry out voice and 1258592 number* information broadcasting for all vehicles, partial group vehicles or single-vehicles by the dispatch center to facilitate information exchange 1 2 · The invention relates to all the road traffic instant information service platforms included in the positioning and time data continuously generated by each vehicle machine having the vehicle equipment. Taxi vehicle driving of the equipment is regarded as a probe vehicle, and is disassembled by using the traffic of the vehicle. > Establishing a traffic instant message inquiry and release
13.本發明提供車輛、司機及乘客等之安全機制,透過計 程車上之車機提供《GPS衛星定位及無線通訊技術,提供計 程車打車安全監控系統能有效保障駕㈣人與乘客的安全。 綜由上對本發明之技術結構詳細揭述,本發明之構造確 實能達到優於習用技術,且未見於f界相關產品當中,應符 合發明專利之要件,申請人爰依專利法之:規定,向角局提 起發明專利之申請,並懇請早日賜准本案專利,實感德惠。 【圖式簡單說明】 請參閱以下有關本發明一齡杂 , 华乂仏貝施例之詳細說明及其 附圖’將可進一‘步瞭解本發明 板Θ t技術内各及其目的功效;有 關1亥實施例之附圖為: ^ 圖一為本發明之計程車營運容八虫 是女王與派遣監控系統架構示意 圖; 圖二為本發明之計程車營運派遣機制作業實施例示意圖; 圖三為本發明之乘客叫車位置識難組作業實施例示意圖; 43 1258592 圖四為本發明之預約钏產 i車排程作業實施例不意圖 意圖; 圖#五為本發明之地理資 , 。 ㉛域劃分之作業實施例 圖六為本發明之尋車握纟日> ^ 早杈組之作業實施例示意圖; 圖七為本發明之撮合模組 果Λ之作業實施例示意圖; 圖八為本發明之詢車模組之作業實施例示意圖; 圖九為本發明之派車模組之作業實施例示意圖;- 圖為本發明之ic卡乘直# 卞笊車付費及加值機制之作業資施和 用接觸式或非接觸式1C + β ϋ i K卜及躓卡機設備示意圖; 圖十一為本發明之信用去 用卡乘車付費機制之作業實施和使用 信用卡及讀卡機設備示意圖; 圖十二為本發明之車輛定 干袖疋位松組之作業實施例示意圖; 圖十三為本發明之車輛於机 干聊凰控杈組之作業實施例示意圖; 圖十四為本發明之固定點排班模組之作業實施例示意圖; 圖十五為本發明之虛擬排班模組之作業實施例示意圖; 圖十六為本發明之道路交通資訊模組之作業實施例示意圖; 圖十七為本發明之導航模組之作業實施例示意圖; 圖十八為本發明之安全模組之作業實施例示意圖;以及 圖”十九為本發明之車機功能結構設計。實施例示意圖。 【主要部分代表符號】 1車機設備 1 0 1車輛位置 44 1258592 102探偵車輛 1 03印表機 104計程表13. The present invention provides a safety mechanism for vehicles, drivers and passengers, and provides "GPS satellite positioning and wireless communication technology through the vehicle on the taxi, and provides a taxi vehicle safety monitoring system to effectively protect the safety of the driver and the passenger. In summary, the technical structure of the present invention is disclosed in detail, and the structure of the present invention can indeed achieve superiority over the conventional technology, and is not found in related products of the f-boundary, and should meet the requirements of the invention patent, and the applicant is in accordance with the provisions of the Patent Law: I filed an application for a patent for the invention at the corner office, and I kindly requested that the patent be granted as soon as possible. [Simplified description of the drawings] Please refer to the following for a description of the first-in-one of the present invention, and the detailed description of the Huayingbei example and the accompanying drawings, which will be able to further understand the effects of the invention and the purpose of the invention; The drawings of the 1H embodiment are as follows: ^ Figure 1 is a schematic diagram of the operating system of the taxi and the dispatching monitoring system of the taxi in the present invention; Figure 2 is a schematic diagram of the operating example of the taxi dispatching mechanism of the present invention; Schematic diagram of an embodiment of the operation of the passengers calling the vehicle location; 43 1258592 FIG. 4 is a schematic diagram of an embodiment of the reservation scheduling operation of the present invention; FIG. #5 is a geographical asset of the present invention. FIG. 6 is a schematic diagram of an operation example of the early search group of the present invention; FIG. 7 is a schematic diagram of an operation example of the composite module of the present invention; FIG. FIG. 9 is a schematic view showing an operation example of the vehicle module of the present invention; FIG. 9 is a schematic view of an operation of the ic card by the invention. Schematic diagram of the use of contact and non-contact 1C + β ϋ i K and Leica machine equipment; Figure 11 is the operation of the credit card payment mechanism of the present invention and the use of credit card and card reader equipment Figure 12 is a schematic view showing an operation example of a vehicle-mounted dry-sleeve-spinning group according to the present invention; Figure 13 is a schematic view showing an operation example of a vehicle-operated dry-talking control group according to the present invention; FIG. 15 is a schematic view showing an operation example of a virtual shift module according to the present invention; FIG. 16 is a schematic view showing an operation example of a road traffic information module according to the present invention; Figure 17 shows FIG. 18 is a schematic view showing an operation example of a safety module according to the present invention; and FIG. 19 is a schematic diagram of a functional structure design of the vehicle according to the present invention. Representative symbol] 1 car machine equipment 1 0 1 vehicle position 44 1258592 102 exploration vehicle 1 03 printer 104 meter
1 00 1無線行動通訊/衛星定位天線 1 002信用卡讀卡機 1 003耳機 1004顯示螢幕 1 0 0 5 口刺口八 1006麥克風 1007按鍵 1008 1C卡讀卡機 1009外接設備介面 2衛星定位 3無線行動通訊平台 4網際網路 5派遣中心 6客服人員 7基地台 8养客 9信凌柱 1]計程車排班作業模組 1258592 111虛擬排班模組 1 1 1 1車輛位置 m 2車輛位置於虛擬排班站區域服務範圍 1 1 1 3取得排班順序號碼 。 4 1114進入排班狀態 Π 1 5車輛離開排班站 111 6取消排班狀態 : ® 11 2固定排班模組 112 1司機按下車機内之排班鍵 1 1 2 2車輛位置在於排班站範圍? 1123拒絕 1124取得排班順序號碼 1125進入排班狀態 1126車輛離開排班站? 1127取消排班狀態 1 2道路交通資訊模組 。 1 2 1定位資料 。 1 22定位資料反地理位置分析 123電子地圖 124道路交通之平均車速 - 125即時交通訊息資料庫 46 1258592 126交通管理孽位 127發佈平, ‘ 1 3定位模組 13 1GPS 定位. 1 3 2行動通訊定位 ” 133信號住定位 134定位準度誤差25公尺内 ® 135定位準度誤差200〜500公尺内 136定位準度誤差5公尺内 137以準度較精確為主輸出 1 4尋車模組 1 5撮合模組 1 5 1可派遣車輛集合 152撮合規則 153客戶對車輛要求條件 1 54候選車輛集合及其優先順序 1 6詢車模組 。 1 61候選車輛集合 , 17派車模組 1 8監控模組 1 8 1車輛定位資料庫 1258592 182車輛監控及追蹤 1 9預約叫車排程模組 。 20乘客叫車位置識別模組 。 201來電顯示 2 02網頁内容分析及地址擷取1 00 1 wireless mobile communication / satellite positioning antenna 1 002 credit card reader 1 003 headset 1004 display screen 1 0 0 5 mouth spur eight 1006 microphone 1007 button 1008 1C card reader 1009 external device interface 2 satellite positioning 3 wireless action Communication platform 4 Internet 5 dispatch center 6 customer service staff 7 base station 8 customer 9 Xin Ling column 1] taxi shift operation module 1258592 111 virtual shift module 1 1 1 1 vehicle position m 2 vehicle position in virtual row Class station area service range 1 1 1 3 Get the shift order number. 4 1114 Entering the shift status Π 1 5 Vehicle leaving the shift station 111 6 Cancelling the shift status: ® 11 2 Fixed shift module 112 1 Driver presses the shift button in the vehicle 1 1 2 2 Vehicle position is in the shift station range ? 1123 refused 1124 to get the shift order number 1125 into the shift status 1126 vehicles leaving the shift station? 1127 Cancel the shift status 1 2 Road Traffic Information Module. 1 2 1 Positioning data. 1 22 Positioning data anti-geographic analysis 123 electronic map 124 road traffic average speed - 125 instant traffic message database 46 1258592 126 traffic management position 127 release flat, ' 1 3 positioning module 13 1GPS positioning. 1 3 2 mobile communication Positioning 133 signal positioning 134 positioning accuracy error within 25 meters 135 positioning accuracy error 200~500 meters 136 positioning accuracy error within 5 meters 137 to the accuracy of the main output 1 4 car model Group 1 5 Combination Module 1 5 1 Dispatched Vehicle Collection 152 Matching Rule 153 Customer-to-vehicle Requirements Conditions 1 54 Candidate Vehicle Sets and Their Priorities 1 6 Inquiry Modules 1 61 Candidate Vehicles Collection, 17 Delivery Modules 1 8 monitoring module 1 8 1 vehicle positioning database 1258592 182 vehicle monitoring and tracking 1 9 reservation car scheduling module. 20 passengers call location recognition module. 201 caller ID 2 02 web content analysis and address capture
2 0 3座標位置定位及座標轉換地理位置 2 CT4電話號碼轉換市話登記地址 205會員資料庫 206黃頁資料庫 。 。 207乘客叫車位置 2 1付費模組 22安全模組 221乘客安全機制2 0 3 coordinate position and coordinate conversion location 2 CT4 telephone number conversion local call registration address 205 member database 206 yellow page database. . 207 passengers call location 2 1 payment module 22 security module 221 passenger safety mechanism
22 11記錄乘客上下車資訊及車輛完整路徑 2212簡訊通知親友 2213車輛行車速度分析 ° 2214超速 2215結束 。 2216通知計程車公司 β 222司機安全機制 2221司機按π緊急按紐 48 1258592 2222派遣中心緊急處理 2223發出簡訊通知 223車輛安全機制 223 1司機報失車輛 ^ 2232派遣中心呼叫監控模組 2233得到失竊車輛座標位置 2234通知警方 2>導航模組 23 1顯示車輛目前所在位置 232分析車輛目前位置及。前往地點 233最佳導航路徑 24地理資訊區域劃分模組 241地理資訊資料庫 242地形地物限制資訊 243車隊服務區域 244單位服務區域 、 25叫車模組 251行動電話叫車 2 5 2網路叫車 。 2 5 3市話叫車 ^ 30 1C卡付費機制 1258592 30 1 1C 卡 302讀卡機 303乘客下車 304安全認證 3 05 1C卡公司 3 1 1C卡加值機制 3 11加值機 3 1 2加值服務單位 3¾信用卡付費機制 321信用卡 322付款伺服器 323授權 324請款 325收單銀行22 11 Record passengers getting on and off information and complete vehicle path 2212 newsletter informs relatives and friends 2213 vehicle speed analysis ° 2214 speeding 2215 ends. 2216 informs the taxi company β 222 driver safety mechanism 2221 driver presses π emergency button 48 1258592 2222 dispatch center emergency treatment 2223 sends a newsletter notice 223 vehicle safety mechanism 223 1 driver reports the lost vehicle ^ 2232 dispatch center call monitoring module 2233 gets the stolen vehicle coordinate position 2234 Notification Police 2> The navigation module 23 1 displays the current location of the vehicle 232 to analyze the current location of the vehicle. Go to location 233 best navigation path 24 geographic information area division module 241 geographic information database 242 topographic feature restriction information 243 fleet service area 244 unit service area, 25 car module 251 mobile phone call 2 5 2 network call car. 2 5 3 city call car ^ 30 1C card payment mechanism 1258 295 30 1 1C card 302 card reader 303 passengers get off 304 safety certification 3 05 1C card company 3 1 1C card value added mechanism 3 11 value added machine 3 1 2 bonus Service unit 33⁄4 credit card payment mechanism 321 credit card 322 payment server 323 authorization 324 payment 325 acquiring bank
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WO2017080039A1 (en) * | 2015-11-09 | 2017-05-18 | 北京奇虎科技有限公司 | Vehicle driving safety monitoring method and device and system |
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