TW202349211A - Information processing system, program, and information processing method - Google Patents

Abstract

To provide an information processing system, etc., which enables a user to easily understand repair time or service life of a tool before a trouble occurs. According to an aspect of the present invention, an information processing system is provided. The information processing system comprises a processor capable of executing a program in such a manner that each of the following steps is performed. In a management step, tool information indicating two or more tools that are products of user and customer information indicating a customer who owns or borrows a tool are managed. In an acquisition step, parameter related to use of a tool by a customer is acquired. In a notification step, when parameter meets a predetermined condition, the user is notified of the repair time or the service life of the tool in a manner that the tool information and the customer information can be understood.

Description

Information processing systems, computer programs and information processing methods

The invention relates to an information processing system, a computer program and an information processing method.

The traditional tool management method uses electronic means such as IC cards (see Patent Document 1). In the method described in Patent Document 1, information such as the type of tool and the history of the tool can be confirmed. Moreover, when a certain fault occurs, the cause of the fault can be found out by verifying the aforementioned information. [Prior technical literature] [Patent Document]

[Patent Document 1] Japanese Patent Publication No. 2014-34089.

[Problem to be solved by the invention]

However, it is important to nip failures before they happen. The present invention has been accomplished in view of the above circumstances, and aims to provide an information processing system and the like that can allow users to easily grasp the maintenance period or service life of a tool before a failure occurs. [Means used to solve problems]

According to an embodiment of the present invention, an information processing system is provided. The aforementioned information processing system has a processor capable of executing computer programs to perform the following steps. In the management step, tool information indicating a plurality of tools that are products of the user and customer information indicating customers who own or borrow the tools are managed. In the obtaining step, parameters related to the tool used by the customer are obtained. In the notification step, when the parameters meet the predetermined conditions, the user is notified of the maintenance period or service life of the tool in a way that allows the tool information and customer information to be grasped.

According to such an embodiment, the user can easily grasp the maintenance period or service life of the tool before a failure occurs, thereby preventing the occurrence of a failure.

Embodiments of the present disclosure will be described below using drawings. Various features shown in the following embodiments can be combined with each other.

The computer program for implementing the software of this embodiment may be provided as a computer-readable non-transitory storage medium (Non-Transitory Computer-Readable Medium), or may be downloaded from an external server, or may be provided as a computer program. The computer program is launched on an external computer and its functions are implemented on the client terminal (also known as cloud computing).

In addition, in this embodiment, "part" may include, for example, a combination of hardware resources implemented by circuits in a broad sense and software information processing that can be specifically implemented by these hardware resources. In addition, although various types of information are processed in this embodiment, these information are represented by physical values such as signal values representing voltage or current, or bit sets (Bit sets) of binary numbers composed of 0 or 1. The level of the signal value may also be represented by quantum superposition (also known as qubit), and communication or calculations can be performed on a generalized circuit.

In addition, a circuit in a broad sense is a circuit realized by appropriately combining at least a circuit (Circuit), a circuit class (Circuitry), a processor (Processor), a memory (Memory), and the like. In other words, it includes application specific integrated circuits (ASICs), programmable logic devices (for example, simple programmable logic devices (SPLD)), complex programmable logic devices (Complex Programmable Logic Devices) ; CPLD) and Field Programmable Gate Array (Field Programmable Gate Array; FPGA)), etc.

1. Hardware structure

In this section, the hardware structure of the information processing system 1 of this embodiment will be described. FIG. 1 is a diagram showing the overall structure of the information processing system.

1.1. Information processing system

The information processing system 1 includes an information processing device 2 and a customer terminal 3, and these components communicate via a network (telecommunications line). In one implementation, the information processing system 1 includes one or more devices or components. For example, if it is composed of only the information processing device 2 , the information processing system 1 becomes the information processing device 2 , and if it is composed of only the customer terminal 3 , the information processing system 1 becomes the customer terminal 3 . Each of these components will be further explained below.

1.2. Information processing device

FIG. 2 is a block diagram showing the hardware structure of the information processing device. The information processing device 2 includes a communication unit 21 , a memory unit 22 , a control unit 23 , a display unit 24 and an input unit 25 . These components are electrically connected via a communication bus 20 inside the information processing device 2 .

Although the communication part 21 is preferably USB (Universal Serial Bus; Universal Serial Bus), IEEE (Institute of Electrical and Electronics Engineers; American Institute of Electrical and Electronics Engineers) 1394, Thunderbolt (Chinese translation is thunderbolt technology, published by Intel Connector standard), wired LAN (Local Area Network) network communication and other wired communication means, but it can also include wireless LAN network communication, 3G (Third Generation Mobile Communication; third generation mobile communication) as needed. Mobile communications such as LTE (Long Term Evolution)/5G (Fifth Generation Mobile Communication; fifth-generation mobile communications), Bluetooth (registered trademark) communications, etc. That is, it is more preferable to combine these plural communication means for implementation.

The memory unit 22 stores various information defined in the above description. It can be implemented, for example, as a storage device such as a solid state drive (Sold State Drive; SSD) that stores various computer programs related to the information processing device 2 executed by the control unit 23, or as a temporary necessary information for storing program operations ( Parameters, arrays, etc.) are implemented in memory such as Random Access Memory (RAM). In addition, a combination of these can also be used.

The control unit 23 executes processing and control related to the overall operation of the information processing device 2 . The control unit 23 is, for example, a central processing unit (Central Processing Unit; CPU, not shown). The control unit 23 realizes various functions related to the information processing device 2 by reading the predetermined program stored in the memory unit 22 . That is, the information processing is implemented concretely by the control unit 23 as an example of hardware through the software stored in the memory unit 22, and can be executed as each functional unit included in the control unit 23.

Although the control unit 23 is described as a single unit, the present invention is not limited to this and may include a plurality of control units 23 according to each function. In addition, a combination of these is also possible. That is, the control unit 23 is an example of a processor that can execute a computer program to perform each step described below.

The display unit 24 may be included in the casing of the information processing device 2 or may be installed externally. The display unit 24 displays a graphical user interface (GUI) screen that can be operated by the user. This is preferably implemented by using a display such as a CRT display, a liquid crystal display, an organic EL display, a plasma display, etc. according to the type of the information processing device 2 .

The input unit 25 may be included in the casing of the information processing device 2 or may be installed externally. For example, the input unit 25 may be integrated with the display unit 24 and implemented as a touch panel. If it is a touch panel, the user can input tapping operations, sliding operations, etc. Of course, switch buttons, mice, QWERTY keyboards, etc. can also be used to replace the touch panel. That is, the input unit 25 accepts operation input by the user. The input is transmitted as a command signal to the control part 23 through the communication bus 20, and the control part 23 can execute predetermined control or operation as needed.

1.3. Customer terminal

The customer terminal 3 is operated by a customer who wishes to input scheduled work information, information on the use of tools, etc., acquire information on tools required for the scheduled work, scheduled work procedures, etc. The form of the customer terminal 3 can be in any form, as long as the information processing device 2 can be accessed through a smart phone, a tablet terminal, a computer or other telecommunications lines.

FIG. 3 is a block diagram showing the hardware structure of the customer terminal. The customer terminal 3 includes a communication unit 31 , a memory unit 32 , a control unit 33 , a display unit 34 and an input unit 35 . These components are electrically connected via a communication bus 30 inside the customer terminal 3 . The description of the communication unit 31 , the storage unit 32 , the control unit 33 , the display unit 34 and the input unit 35 is the same as the description of each unit in the information processing device 2 , and therefore will be omitted.

2. Functional structure

In this section, the functional structure of the information processing device 2 of this embodiment will be described. As described above, the information processing is implemented concretely by the control unit 23 as an example of hardware by the software stored in the memory unit 22, and can be executed as each functional unit in the control unit 23.

FIG. 4 is a functional block diagram showing the functions of the information processing device. Specifically, each functional unit of the control unit 23 includes a management unit 231, an acquisition unit 232, a notification unit 233, a presentation unit 234, and a transmission unit 235.

The management unit 231 is configured to be able to execute management procedures. Specifically, the management unit 231 is configured to receive information via the communication unit 21 or the storage unit 22 and store the information in the memory. In particular, the management unit 231 manages tool information indicating a plurality of tools that are the user's products (commodities). Furthermore, the management unit 231 manages the tool information and the number of uses of the tool in association with each other. Examples of the tool information include product codes, tool types, product names, manufacturing dates, batch numbers of tool components, and tool component materials. In addition, the management unit 231 also manages customer information indicating customers who own or borrow tools. Examples of customer information include the customer's company name (including branch name), the customer's address, and the like.

The acquisition unit 232 is configured to be able to execute the acquisition step. Specifically, the acquisition unit 232 acquires parameters related to the tool used by the customer that are received from the customer terminal 3 or stored in the memory unit 22 . The parameters preferably include at least one of the number of times the tool is used and the elapsed time after manufacturing. By obtaining the above-described parameters through the acquisition unit 232, the maintenance period or service life of the tool can be accurately managed by the management unit 231.

In addition, when the tool is equipped with a sensor (for example, in the case of an electric tool), the acquisition unit 232 may acquire at least part of the parameters from the sensor of the tool. In this case, the information processing system 1 can manage the tools more easily and correctly.

In addition, the acquisition unit 232 acquires usage information related to the use of the tool through the customer terminal 3 before or after the execution of the construction work. Then, when acquiring the usage information, the management unit 231 updates the number of times the tool is used. Therefore, the number of times the tool is used is added up each time.

Furthermore, the acquisition unit 232 acquires construction information related to the construction through the customer terminal 3 before the construction is carried out.

The notification unit 233 is configured to be able to execute the notification step. Specifically, when the parameters acquired by the acquisition unit 232 satisfy predetermined conditions, the notification unit 233 notifies the user of the maintenance period or service life of the tool in a manner that enables the user to grasp the tool information and customer information. The predetermined conditions are determined according to the type of tool. By confirming the notification from the notification unit 233, a user (for example, a maintenance department) can, for example, visit a customer to collect the target tool and lend a replacement tool. The aforementioned alternative tools can also be managed by the information processing system 1.

The presentation unit 234 is configured to be able to execute a presentation step. Specifically, before the implementation of the construction work, the presentation unit 234 determines and presents tools suitable for the construction work based on the construction work information acquired by the acquisition unit 232 and the tool information managed by the management unit 231 . Therefore, customers can perform work safely and correctly.

That is, the presentation unit 234 is configured to generate various display information to control display content that can be visually recognized by the user. The display information may be visual information itself generated in a manner that the user can visually recognize, such as pictures, images, icons, text, etc., or may be used to display pictures, images, icons on the display unit 24 or the display unit 34, for example. Rendering information for , text, etc.

Fortification information preferably includes the materials of fortification object components. In this case, it is possible to avoid using the presented tools for fortification object components of different materials, thus further improving the safety of the fortification.

At this time, the presentation unit 234 may be configured to present at least one of the order of the fortifications and the story example of the fortifications. By confirming the aforementioned information before the implementation of the fortifications, the fortifications can be carried out safer and more accurately.

The transmitting unit 235 is configured to be able to execute the transmitting step. Specifically, when performing maintenance on the tool, the transmission unit 235 transmits information indicating the contents of the maintenance to the customer (customer terminal 3) via the communication unit 21 and the network. Examples of maintenance contents include the type of components to be replaced, the cleaning status of the components, whether lubricating oil is used, and the type of lubricating oil. By confirming the maintenance content on the customer terminal 3, the customer can understand components that are prone to deterioration, and therefore can perform construction work more carefully.

Examples of the tool include tools used for various purposes. Although there are no particular limitations, tools for electrical construction are preferred. In electrical engineering work, there are many dangerous situations, so work is required to be performed with higher safety. The information processing system of the present invention is particularly suitable for managing tools used in electrical works requiring high safety.

3. Information processing methods

In this section, the information processing method of the aforementioned information processing system 1 will be explained. In the following, it is assumed that a user manages a plurality of tools as his or her products (goods), and a customer uses the tools to perform work at a construction site. At this time, the user collects the tool owned or borrowed by the customer when the tool's maintenance period or service life comes through the information processing method described below. On the other hand, the customer understands the tools suitable for the fortification, the order of the fortification, the story examples of the fortification, etc. realized by the information processing method described below.

The aforementioned information processing method includes each step of the information processing system 1 described below.

FIG. 5 is an activity diagram showing the flow of information processing performed by the information processing device. 6 to 8 and 14 are diagrams each showing an example of a screen displayed on the display unit of the information processing device. 9 to 13 are diagrams each showing an example of a screen displayed on the display unit of the customer terminal.

In the following, the flow of information processing will be explained with reference to each activity in Figure 5.

When using the information processing system 1 , first, every time the development of a new tool is completed, the user registers the new tool into the information processing device 2 . Specifically, the user inputs various tool information through the input unit 25 while referring to the screens 400 and 410 displayed on the display unit 24 (see FIGS. 6 and 7 ).

A button 401, input fields 402 and 403, and a display field 404 are displayed on the screen 400 shown in FIG. 6 . The input field 402 is a field for inputting the product code, and the input field 403 is a field for inputting the product name. The display column 404 can display tool information related to all tools currently registered in the information processing device 2 . According to the product code and/or product name input in the input fields 402 and 403, tool information related to the predetermined tool is displayed in the display field 404.

Button 401 is a button pressed when adding a product. When button 401 is pressed, control unit 23 causes display unit 24 to display screen 410 shown in FIG. 7 .

Input fields 411 to 414 and buttons 415 and 416 are displayed on the screen 410 . Input columns 411 to 414 are columns for inputting the product code, tool type, product name, and manufacturing date, respectively. In addition, a date advance button 414a and a date return button 414b are provided in parallel at the right end of the input field 414.

Button 415 is a button pressed when registering the tool information input in the input fields 411 to 414 to the information processing device 2, and button 416 is a button pressed when deleting the tool information input in the input fields 411 to 414.

In addition, tool information can also include associated drawings, component tables including group drawings, component materials, etc. That is, an input field for inputting these information can also be provided in the screen 410 . When the tool information is registered using the screen 410, the management unit 231 accepts the input of the information, stores it in the memory unit 22, and starts management.

In addition, when the tool is an electric tool, necessary additional information (battery voltage, motor torque, etc.) and control flow chart can also be registered as tool information.

Next, when a new tool (tool information) is registered in the information processing device 2, the user determines the predetermined conditions (number of uses, number of uses after manufacturing) related to the tool used by the customer that should be satisfied to determine the maintenance period or service life. elapsed period, etc.) are set in the information processing device 2. The predetermined conditions that the aforementioned parameters should satisfy are stored in the storage unit 22 .

Next, after verifying (performance evaluation) the new tool, the user registers a unique product number (ID number) for each new tool. Specifically, the user inputs the product number through the input unit 25 while referring to the screens 420 and 430 (see FIGS. 8 and 9 ) displayed on the display unit 24 .

Three buttons 421 to 423 are displayed on the screen 420 shown in FIG. 8 . The button 421 is a button pressed when registering one product, and the button 422 is a button pressed when a plurality of products are registered. In addition, button 423 is a button pressed when completing product registration.

For example, when button 421 is pressed, control unit 23 causes display unit 24 to display screen 430 shown in FIG. 9 .

Display fields 431 to 433, an input field 434, and buttons 435 and 436 are displayed on the screen 430. The display columns 431 to 433 are columns for displaying the product code, product name, and owner name (user name) respectively. A button 431a marked with a V is displayed at the right end of the display column 431. When button 431a is pressed, a list of product codes and product names of all tools registered in the information processing device 2 is displayed.

At this time, when a predetermined product (tool) is selected, the selected product code, product name, and owner name are displayed in the display columns 431 to 433. After that, the user enters the product number (ID number) in the input field 434.

Button 435 is a button pressed when registering the product number (ID number) input into the input field 434 into the information processing device 2, and button 436 is a button pressed when deleting the product number (ID number) input into the input field 434. .

When the user inputs a product number (ID number) into the input field 434 and logs in, the management unit 231 accepts the input of this information, stores it in the memory unit 22, and manages it.

In addition, when the tool is a power tool or a tool equipped with a sensor, an RFID number (wireless ID number) may be registered and managed instead of or in addition to the product number.

In addition, the user logs in the information processing device 2 as a customer who sells or rents tools. Specifically, the user inputs customer information such as the customer's name and address through the input unit 25 while referring to the screen (not shown) displayed on the display unit 24 (that is, customer information indicating the customer who owns or borrows the tool). . That is, the management unit 231 accepts the input of these information, stores it in the memory unit 22, and starts management. In addition, the management unit 231 manages the tool information and the number of uses of the tool in association with each other.

Then, when the construction work is carried out, the customer registers construction information related to the construction work in the customer terminal 3 before the construction work is carried out (activity A001). Specifically, the customer inputs various construction information through the input unit 35 while referring to the screens 440 and 450 (see FIGS. 10 and 11 ) displayed on the display unit 34 .

Button 441 is displayed on screen 440 shown in FIG. 10 . Button 441 is a button pressed when registering fortification information. When button 441 is pressed, control unit 33 displays screen 450 shown in FIG. 11 on display unit 34 .

Input fields 451 to 453, a display field 454, an input field 455, and buttons 456 and 457 are displayed on the screen 450. Input columns 451 to 453 are columns for inputting the location where the fortification is to be carried out, the content of the fortification, and the name of the electric wire, respectively. A button 453a marked with a V is displayed at the right end of the input field 453. When the aforementioned button 453a is pressed, a list of wire names registered in the information processing device 2 is displayed. By selecting a predetermined wire name, the selected wire name is displayed in the display column 453 and displayed in the display column 454. Information corresponding to the wire name (type of wire, outer diameter).

The input field 455 is a field for inputting the tension used when stretching (elongating) the electric wire during construction.

Button 456 is a button pressed when registering the fortification information input into the input fields 451 to 453 and 455 into the information processing device 2, and button 457 is pressed when deleting the fortification information input into the input fields 451 to 453 and 455. button.

When a customer inputs construction information into the input fields 451 to 453 and 455 and logs in, the control unit 33 accepts the input of the information. Then, the communication unit 31 sends the information to the information processing device 2 via the network.

In the information processing device 2, the acquisition unit 232 acquires the construction information via the communication unit 21. Then, the presentation unit 234 determines a tool suitable for the construction work based on the foregoing construction work information and the tool information managed by the management unit 231 (Activity A002).

Then, the presentation unit 234 transmits information on tools suitable for the construction work, construction procedures, story examples, and the like to the customer terminal 3 via the communication unit 21 and the network. The customer terminal 3 receives the aforementioned information via the communication unit 31, stores it in the memory unit 32, and displays (presents) it on the display unit 34 (activity A003).

In this embodiment, as the work information, information related to the wire stretching work is registered. Therefore, in addition to the screen 460 (see FIG. 12 ) that displays information about necessary tools including a wire harness (Kammler), the display unit 34 also displays information about the sequence of the wire stretching work. screen 470 (see Figure 13).

In the screen 460 shown in FIG. 12, display fields 461 to 464 and a button 465 are displayed. The display column 461 is a column that displays tool information, and the display column 462 is a column that displays an image of the tool. In addition, the display column 463 is a column that displays event information and comments together with the date and time, and the display column 464 is a column that converts the contents of the display column 463 into a bar graph and displays the number of uses per month.

Button 465 is a button pressed when closing screen 460. When button 465 is pressed, control unit 33 closes screen 460 and causes display unit 34 to display screen 470 shown in FIG. 13 .

Display columns 471 and 472 and buttons 473 to 475 are displayed on the screen 470 .

The display column 471 is a column for displaying the work order of the fortifications in text, and the display column 472 is a column for displaying the work order of the fortifications in images. For example, when an image of the first job is displayed in the display column 472, the corresponding text "*First job" is displayed in the display column 471 with emphasis (bold text, shading, etc.).

Button 473 is a button pressed when zooming out the screen 470, and button 474 is a button pressed when the screen 470 is enlarged. Button 475 is a button pressed when confirming the next job.

When the button 475 is pressed, the image of the next job is displayed in the display column 472, and the corresponding text "*Next job" is highlighted in the display column 471.

In addition, the image displayed in the display column 472 may not be a static image but may be a moving image. In this case, the button 475 may be configured to be pressed while playing and pausing the moving image.

As described above, the visual confirmation screens 460 and 470 can prevent the selection of tools for copper wires during the aluminum wire stretching construction, thereby further improving the safety of the construction.

After completing the work, the customer inputs usage information on the tool to the customer terminal 3 (activity A004). Specifically, the customer inputs usage information indicating that the tool used in the construction has been used through the input unit 35 while referring to a screen (not shown) displayed on the display unit 34 . That is, the control unit 33 accepts input of tool usage information. Then, the communication unit 31 sends the information to the information processing device 2 via the network.

Accordingly, by configuring the customer to input usage information related to the use of the tool after the construction work is completed, it is possible to confirm whether a tool has been forgotten at the construction site, thereby preventing the tool from being forgotten. In this way, the safety of the construction site can be ensured.

In addition, when the tool is an electric tool, the use information may be automatically transmitted from the sensor to the information processing device 2 through the network when the electric power tool is turned on (before construction is carried out).

In the information processing device 2 , the acquisition unit 232 acquires usage information related to the use of the tool through the communication unit 21 . In this case, the management unit 231 updates the number of uses by adding "1" to the number of uses (Activity A005).

Then, when the parameters in the usage information (preferably at least one of the number of uses and the elapsed period after manufacturing) satisfy predetermined conditions, the notification unit 233 displays a screen on the display unit 24 in such a manner that the tool information and the customer information can be grasped. 480 (see FIG. 14 ), thereby notifying the user of the maintenance period or service life of the tool (activity A006 ). A display column 481 is displayed on screen 480 shown in FIG. 14 . The customer name, product code, tool type, product name, and warning content are displayed in the display column 481.

At this time, the notification unit 233 sends information indicating that the user has visited the customer to collect the tools to the customer terminal 3 through the communication unit 21 and the network. The customer terminal 3 receives (receives) the aforementioned information via the communication unit 31, stores it in the memory unit 32, and displays (notifies) the information on the display unit 34 (activity A007). In this way, the customer can know that the scheduled tool has reached the end of its service life or service life.

On the other hand, when the aforementioned parameter does not satisfy the predetermined condition, the management unit 231 continues the management of the tool.

When the maintenance is completed, the user inputs information indicating the content of the maintenance of the tool (maintenance content) to the information processing device 2 (activity A008). Specifically, while referring to the screen (not shown) displayed on the display unit 24, the user inputs the maintenance contents of the tool (type of replacement component, material of the replacement component, whether to use grease, lubrication, etc.) through the input unit 25. type of fat, etc.). In other words, the transmitting unit 235 accepts input of the maintenance content of the tool. Then, the communication unit 21 sends the aforementioned information to the customer terminal 3 via the network.

In the customer terminal 3, the control unit 33 obtains (accepts) the maintenance content via the communication unit 31 (activity A009). Then, the aforementioned maintenance content is stored in the storage unit 32 and displayed (notified) on the display unit 34 .

To sum up, the information processing system 1 of this embodiment includes a control unit (processor) 23 that can execute a computer program to perform the following steps. The management unit 231 manages tool information indicating a plurality of tools that are the user's products (commodities) and customer information indicating customers who own or borrow the tools. The acquisition unit 232 acquires parameters related to the tool used by the customer. When the parameters satisfy predetermined conditions, the notification unit 233 notifies the user of the maintenance period or service life of the tool in a manner that enables the user to grasp the tool information and customer information.

According to this method, since the user can easily grasp the maintenance period or service life of the tool, it is possible to prevent the occurrence of malfunctions before they occur.

In particular, by being able to execute the processing of activities A001 and 004 locally in the customer terminal 3, unauthorized access to the information processing device 2 can be easily prevented, and tampering of tool information can be prevented more reliably.

In addition, the products are not limited to products manufactured by the user (our company). They may also be products manufactured or purchased by other companies, or a mixture of these products.

[other]

The information processing system 1 of each of the aforementioned embodiments can also be implemented in the following manner.

Instead of or together with the structure of the information processing system 1 or the information processing device 2 , a computer program that causes the computer to execute each step of the information processing system 1 may be provided.

In addition, it can also be provided through various methods described below.

(1) An information processing system having a processor capable of executing a computer program to perform each of the following steps; in the management step, tool information indicating a plurality of tools as the user's products and information indicating ownership or borrowing of the aforementioned tools are managed; Customer information of the customer; in the obtaining step, obtain parameters related to the aforementioned customer's use of the aforementioned tool; in the notification step, when the aforementioned parameters meet the predetermined conditions, provide the aforementioned user with the aforementioned tool information and the aforementioned customer information in a manner that allows The operator shall notify the maintenance period or service life of the aforementioned tools.

(2) The information processing system according to the above (1), wherein the parameter includes at least one of the number of times the tool is used and the elapsed period after manufacturing.

(3) The information processing system as described in (2) above, wherein in the aforementioned acquisition step, usage information related to the use of the aforementioned tools is further obtained before or after the implementation of the construction project, and in the aforementioned management step, the aforementioned information is further obtained The tool information is managed in association with the number of uses of the tool, and when the usage information is acquired, the number of uses of the tool is updated.

(4) The information processing system as described in any one of the aforementioned (1) to (3), wherein the aforementioned tool is equipped with a sensor, and in the aforementioned obtaining step, at least part of the aforementioned parameters is obtained from the sensor of the aforementioned tool. .

(5) The information processing system as described in any one of the above (1) to (4), in which in the above acquisition step, the foregoing fortification information related to the foregoing fortification is further obtained before the implementation of the foregoing fortification, and in the presentation step, based on The aforementioned fortification information and the aforementioned tool information are used to present the aforementioned tools suitable for the aforementioned fortification.

(6) The information processing system as described in the above (5), wherein in the aforementioned presentation step, at least one of the sequence of the aforementioned fortifications and the story example of the aforementioned fortifications is further presented.

(7) The information processing system as described in the aforementioned (5) or (6), wherein the aforementioned fortification information includes the material of the fortification object component.

(8) The information processing system according to any one of the above (1) to (7), wherein when the maintenance of the above-mentioned tool is performed, information indicating the content of the above-mentioned maintenance is sent to the above-mentioned customer in the sending step.

(9) The information processing system as described in any one of the aforementioned (1) to (8), wherein the aforementioned tools are tools for electrical engineering.

(10) A computer program that causes a computer to execute each step of the information processing system described in any one of the above (1) to (9).

(11) An information processing method including each step of the information processing system described in any one of the above (1) to (9).

Of course, it doesn't stop there.

In summary, although the present invention has been described above in various embodiments, these are only examples and are not intended to limit the present invention. The new embodiment can be implemented in various other ways, and various omissions, substitutions and changes can be made without departing from the spirit and scope of the invention. This embodiment or its modifications are included in the scope and gist of the invention, and are included in the scope of the invention described in the patent application and its equivalent scope.

1:Information processing system 2:Information processing device 20: Communication bus 21: Ministry of Communications 22:Memory Department 23:Control Department 231: Management Department 232: Acquisition Department 233:Notification Department 234: Presentation Department 235:Sending Department 24:Display part 25:Input part 3:Customer terminal 30: Communication bus 31:Ministry of Communications 32:Memory Department 33:Control Department 34:Display part 35:Input part 400:Screen 401:Button 402, 403: Input field 404:Display bar 410:Screen 411, 412, 413, 414: Input field 414a, 414b: button 415, 416: button 420:Screen 421, 422, 423: Button 430:Screen 431:Display bar 431a:Button 432, 433: Display bar 434:Input field 435, 436: button 440:Screen 441:Button 450:Screen 451, 452, 453: Input field 453a:Button 454:Display bar 455:Input field 456, 457: button 460:Screen 461, 462, 463, 464: Display bar 465:Button 470:Screen 471, 472: Display bar 473, 474, 475: Button 480:Screen 481:Display bar A001, A002, A003, A004, A005, A006, A007, A008, A009: activities

FIG. 1 is a diagram showing the overall structure of the information processing system. FIG. 2 is a block diagram showing the hardware structure of the information processing device. FIG. 3 is a block diagram showing the hardware structure of the customer terminal. FIG. 4 is a functional block diagram showing the functions of the information processing device. FIG. 5 is an activity diagram showing the flow of information processing performed by the information processing device. FIG. 6 is a diagram showing an example of a screen displayed on the display unit of the information processing device. FIG. 7 is a diagram showing an example of a screen displayed on the display unit of the information processing device. FIG. 8 is a diagram showing an example of a screen displayed on the display unit of the information processing device. FIG. 9 is a diagram showing an example of a screen displayed on the display unit of the customer terminal. FIG. 10 is a diagram showing an example of a screen displayed on the display unit of the customer terminal. FIG. 11 is a diagram showing an example of a screen displayed on the display unit of the customer terminal. FIG. 12 is a diagram showing an example of a screen displayed on the display unit of the customer terminal. FIG. 13 is a diagram showing an example of a screen displayed on the display unit of the customer terminal. FIG. 14 is a diagram showing an example of a screen displayed on the display unit of the information processing device.

1:Information processing system

2:Information processing device

3:Customer terminal

Claims (11)

An information processing system having: A processor capable of executing a computer program to perform each of the following steps; In the management step, tool information indicating a plurality of tools that are the user's products and customer information indicating customers who own or borrow the aforementioned tools are managed; In the obtaining step, obtain parameters related to the aforementioned customer's use of the aforementioned tool; In the notification step, when the parameters meet the predetermined conditions, the user is notified of the maintenance period or service life of the tool in a manner that can grasp the tool information and the customer information. The information processing system according to claim 1, wherein the parameter includes at least one of the number of times the tool has been used and the elapsed period since manufacturing. The information processing system described in claim 2, wherein in the aforementioned acquisition step, usage information related to the use of the aforementioned tools is further obtained before or after the implementation of the fortification, In the aforementioned management step, the aforementioned tool information and the usage count of the aforementioned tool are further managed in association with each other, and when the aforementioned usage information is obtained, the usage count of the aforementioned tool is updated. The information processing system as described in any one of claims 1 to 3, wherein the aforementioned tool is equipped with a sensor, In the aforementioned obtaining step, at least part of the aforementioned parameters is obtained from a sensor of the aforementioned tool. For example, the information processing system described in any one of claims 1 to 4, wherein in the aforementioned acquisition step, the fortification information related to the foregoing fortification is further obtained before the implementation of the fortification, In the presentation step, the aforementioned tools suitable for the aforementioned fortifications are presented based on the aforementioned fortification information and the aforementioned tool information. The information processing system as described in claim 5, wherein in the presenting step, at least one of the sequence of the fortifications and the story story of the fortifications is further presented. The information processing system as described in claim 5 or 6, wherein the foregoing fortification information includes the material of the fortification object component. The information processing system according to any one of claims 1 to 7, wherein when maintenance of the tool is performed, information indicating the content of the maintenance is sent to the customer in the sending step. The information processing system as described in any one of claims 1 to 8, wherein the aforementioned tools are tools for electrical engineering. A computer program that causes a computer to execute each step of the information processing system described in any one of claims 1 to 9. An information processing method includes each step of the information processing system described in any one of claims 1 to 9.