TW202341031A - Delivery management system and method - Google Patents

Abstract

A delivery management system is provided, which includes a user device and a server. The server is configured to: analyze latitude and longitude of a recipient address in order information; when determining that a home delivery store is adjacent to location of the recipient address among multiple candidate stores, transmitting location information of the home delivery store to a first logistics device corresponding to a first logistics personnel, so as to notify the first logistics personnel to deliver a package corresponding to the order information to the home delivery store; and when it is determining that the package has arrived at the home delivery store, transmitting the delivery address and the location information of the home delivery store to a delivery device corresponding to a delivery personnel, so as to notify the delivery personnel to deliver the package from the location of the home delivery store to the location corresponding to the delivery address.

Description

Distribution management system and method

The present disclosure relates to a package delivery technology, and in particular, to delivery management systems and methods.

With the popularity of non-physical store shopping, it has become increasingly common for consumers to place orders online or by email, and then have logistics operators prepare packages based on the order content and then mail them. However, the current logistics processing methods are mostly based on the order establishment time, and the parcel packaging operation is carried out sequentially for further processing of the parcels. This approach requires a lot of manpower and fails to effectively shorten the logistics operation time and cannot meet the needs of consumers in the best possible way. Expect to receive your package quickly.

One aspect of the present disclosure discloses a delivery management system, including a user device and a server. The user device is used to generate order information, where the order information includes the delivery address. The server connects to the user device and is used to: receive order information, and analyze the longitude and latitude of the delivery address in the order information to determine whether there is a home delivery store close to the delivery address among multiple candidate stores; when determining When there is a home delivery store adjacent to the location of the delivery address among the multiple candidate stores, the location information of the home delivery store is transmitted to the first logistics device corresponding to the first logistics personnel to notify the first logistics personnel to match the order information. The package is sent to the home delivery store; and when it is determined that the package has arrived at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to the delivery device corresponding to the delivery person, so as to notify the delivery person to send the package to the home delivery store. Location is shipped to the location corresponding to the delivery address.

Another aspect of the present disclosure discloses a delivery management method, including: receiving order information, and analyzing the longitude and latitude of the delivery address in the order information to determine whether there is a location adjacent to the delivery address in multiple candidate stores. Home delivery store; when it is determined that there is a home delivery store adjacent to the location of the delivery address among the plurality of candidate stores, transmit the location information of the home delivery store to the first logistics device corresponding to the first logistics personnel to notify the first logistics personnel Send the package corresponding to the order information to the home delivery store; and when it is determined that the package has arrived at the home delivery store, transmit the receiving address and the location information of the home delivery store to the delivery device corresponding to the delivery person to notify the delivery person of the delivery The package is sent from the location of the home delivery store to the location corresponding to the delivery address.

Referring to Figure 1, Figure 1 is a block diagram of the delivery management system 100 of the present disclosure. In this embodiment, the delivery management system 100 includes a user device 110 and a server 120 . The user device 110 and the server 120 are communicated with each other.

In some embodiments, the user device 110 may be implemented by an electronic device such as a smartphone, a tablet, a notebook computer, or a desktop computer, where the user device 110 may be operated by the user to perform e-commerce transactions. (Electronic Commerce, E-Commerce) platform (not shown) conducts business to customer (Business to Customer, B2C) or consumer to consumer (Customer to Customer, C2C) shopping.

In some embodiments, the server 120 can be implemented by various types of servers such as a centralized server, a distributed server or a cloud server in a store (for example, a convenience store), where the server 120 can store multiple Location information of candidate stores, and collect location information of multiple candidate delivery personnel (for example, catering delivery personnel). In some embodiments, multiple candidate delivery devices (not shown) respectively carried by multiple candidate delivery personnel may periodically or aperiodically transmit location information of multiple candidate delivery personnel to the server 120 . In some embodiments, the above location information may be addresses.

In some embodiments, the above communication connection may be implemented in a wired or wireless manner.

In some embodiments, the distribution management system 100 further includes a first logistics device 130, where the first logistics device 130 is carried by a first logistics personnel. In some embodiments, when a user performs business-to-consumer shopping through an e-commerce platform, the first logistics personnel may be the logistics and transportation personnel of the logistics provider that cooperates with the e-commerce platform. In addition, when the user conducts consumer-to-consumer shopping through the e-commerce platform, the first logistics personnel may be the sales staff of the sales store that cooperates with the e-commerce platform.

In some embodiments, the distribution management system 100 further includes a second logistics device 140, wherein the second logistics device 140 is carried by a second logistics personnel. In some embodiments, the second logistics device 140 may be provided by one of a plurality of candidate logistics providers. In some embodiments, the second logistics personnel may be logistics transportation personnel of one of multiple candidate logistics providers.

In some embodiments, the delivery management system 100 further includes a delivery device 150, where the delivery device 150 is carried by a delivery person among a plurality of candidate delivery persons. The selection method of the delivery person will be described in detail in subsequent paragraphs.

In this embodiment, the user device 110 is used to generate order information, where the order information includes a delivery address.

In some embodiments, the user can input the recipient's name, the recipient's phone number, and the recipient's address through the user interface in the user device 110 to generate a generated message including the recipient's name, the recipient's phone number, and the recipient's address. The order information for the address. In some embodiments, the user device 110 can transmit the order information to the server 120 via the e-commerce platform. In other words, the e-commerce platform will first receive the order information from the user device 110 and then transmit the order information to the server 120 .

Referring also to Figure 2, Figure 2 is a flow chart of the delivery management method of the present disclosure. The delivery management system 100 shown in Figure 1 can be used to execute all steps in the delivery management method in Figure 2.

As shown in Figure 2, first, in step S210, order information is generated, where the order information includes a delivery address. Furthermore, in step S230, the order information is received, and the latitude and longitude of the delivery address is analyzed to determine whether there is a home delivery store adjacent to the location of the delivery address among the multiple candidate stores. If yes, proceed to step S250A. Otherwise, if not, proceed to step S250B.

In other words, whenever the server 120 receives order information including a delivery address from the user device 110, the server 120 performs a longitude and latitude analysis on the delivery address in the order information to determine whether there is a nearby location near the delivery address. Home delivery shop.

In some embodiments, the latitude and longitude analysis of the recipient address can be performed to generate the latitude and longitude information of the recipient address, and based on the latitude and longitude information of the recipient address and the preset distance, it is determined whether there is a match with the recipient address in multiple candidate stores. A nearby home delivery store. In some embodiments, the latitude and longitude information may include longitude and latitude information on a map of the earth. In some embodiments, the preset distance may be a distance value pre-stored in the server 120 (eg, 150 meters).

In some embodiments, it can be determined based on the longitude and latitude information of the delivery address, the preset distance and the store information of multiple candidate stores, whether there is a home delivery store close to the location of the delivery address among the multiple candidate stores. In some embodiments, store information may include package storage space, number of stored packages, and store business hours.

In some embodiments, multiple distances may be calculated based on the longitude and latitude information of the recipient address and the location information of multiple candidate stores to determine whether at least one of the multiple distances is smaller than a preset distance. Next, when it is determined that at least one of the plurality of distances is smaller than the preset distance, it is determined that there is a home delivery store adjacent to the location of the delivery address among the plurality of candidate stores.

In some embodiments, when it is determined that none of the multiple distances is less than the preset distance, it is determined that there is no home delivery store adjacent to the location of the recipient address among the multiple candidate stores. In some embodiments, longitude and latitude analysis can be performed on the location information of multiple candidate stores to generate longitude and latitude information of multiple candidate stores, and multiple distances can be calculated based on the longitude and latitude information of the recipient address and the longitude and latitude information of the multiple candidate stores.

In some embodiments, when it is determined that at least one of the plurality of distances is smaller than the preset distance, the smallest one from at least one of the plurality of distances is selected as the minimum distance, and the candidate store corresponding to the minimum distance is used as the minimum distance. Home delivery shop.

Furthermore, when entering step S250A, in step S250A, the location information of the home delivery store is transmitted to the first logistics device 130 corresponding to the first logistics personnel to notify the first logistics personnel to send the package corresponding to the order information. To home delivery store.

Furthermore, in step S270A, when it is determined that the package has arrived at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to the delivery device 150 corresponding to the delivery person, so as to notify the delivery person to send the package to the delivery person. The location corresponding to the receiving address.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a store device (not shown) installed in the home delivery store can send an arrival message to the server 120 to notify the server 120 that the home delivery store has now received the package. In some embodiments, the store device may be a cash register station. In some embodiments, when the server 120 receives the store message, the server 120 may determine that the package has arrived at the home delivery store.

In some embodiments, when it is determined that the package has arrived at the home delivery store, the delivery personnel can be selected from the multiple candidate delivery personnel based on the location information of the home delivery store and the location information of the multiple candidate delivery personnel to determine the location of the home delivery store. The information is transmitted to the delivery device 150 corresponding to the delivery person.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a notification message may be sent to the user device 110 so that the user can enter a confirmation message through the user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the user device 110 has received the confirmation message, the confirmation message is sent to the delivery device 150 corresponding to the delivery person to notify the delivery person to deliver the package to the location corresponding to the recipient address.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a notification message can be sent to the user device 110 so that the user can input the arrival time through the user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the arrival time is received by the user device 110, the arrival time is transmitted to the delivery device 150 corresponding to the delivery person, so as to notify the delivery person to send the package to the receiving address at the arrival time. corresponding location.

In some embodiments, the notification message may include the name of the home delivery store, reminder information that the package has arrived at the home delivery store, and a user interface corresponding to the notification message.

Furthermore, when entering step S250B, in step S250B, the second logistics device 140 corresponding to the second logistics person is selected based on the receiving address and the plurality of logistics information corresponding to the plurality of candidate logistics providers, where the second logistics person Device 140 is provided by one of a plurality of candidate logistics providers. In other words, one of the plurality of candidate logistics providers is selected based on the receiving address and multiple logistics information corresponding to the multiple candidate logistics providers, so that one of the multiple candidate logistics providers assigns a second logistics personnel.

In some embodiments, the logistics information includes shipping costs, station locations, warehouse locations, shipping routes, etc.

Furthermore, in step S270B, the recipient address is transmitted to the second logistics device 140 to notify the second logistics personnel to send the package to the location corresponding to the recipient address.

In some embodiments, a notification message may be sent to the user device 110 to allow the user to enter a confirmation message through a user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the user device 110 has received the confirmation message, the confirmation message is sent to the second logistics device 140 corresponding to the second logistics personnel to notify the second logistics personnel to send the package to the location corresponding to the recipient address.

In some embodiments, a notification message may be sent to the user device 110 so that the user can input the arrival time through a user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the arrival time is received by the user device 110, the arrival time is transmitted to the second logistics device 140 corresponding to the second logistics personnel, so as to notify the second logistics personnel to send the package to the destination at the arrival time. The location corresponding to the receiving address.

Through the above steps, the delivery management method disclosed in the present disclosure can perform latitude and longitude analysis in real time when order information is generated to determine whether there is a store near the location of the recipient address, and notify logistics personnel to send the package corresponding to the order information to the store. . In addition, when the store receives a package, it notifies the delivery personnel to send the package from the store location to the location corresponding to the address. In this way, it will be possible to avoid the traditional cumbersome package processing process of logistics companies allocating packages to business offices and business offices.

The distribution management method is further explained below with practical examples. Referring also to Figure 3, Figure 3 is a schematic diagram of candidate stores S1~S2 and candidate delivery personnel DE1~DE3 according to some embodiments of the present disclosure. For convenience of explanation, two candidate stores and three candidate delivery personnel are used for illustration here. However, the delivery management method disclosed in the present disclosure can be applied to any number of candidate stores and candidate delivery personnel. As shown in FIG. 3 , the server 120 can respectively calculate the longitude and latitude information of the delivery address of the delivery location P and the distances D1 ~ D2 between the longitude and latitude information of the plurality of candidate stores S1 ~ S2.

Then, the server 120 can select the smallest distance D1 from the distances D1 to D2 as the minimum distance, and determine that the distance D1 is smaller than the preset distance R (that is, the candidate store S1 is located in the area RGN with a radius of the preset distance R). Let the candidate store S1 corresponding to the distance D1 be regarded as the home delivery store.

Then, the server 120 can transmit the location information of the home delivery store S1 to the logistics device 130 corresponding to the first logistics personnel, so as to notify the first logistics personnel to send the package corresponding to the order information to the home delivery store S1.

Then, when the server 120 determines that the home delivery store S1 has received the package, the server 120 can calculate the candidate delivery personnel DE1 ~ DE3 and the home delivery personnel based on the currently stored location information of the candidate delivery personnel DE1 ~ DE3 and the location information of the home delivery store S1. The distance D1'~D3' between stores S1 is to select the distance D1' with the smallest value from the distance D1'~D3', and use the candidate delivery person DE1 as the delivery person to send the delivery address and home delivery store The location information of S1 is sent to the delivery device 150 carried by the delivery candidate DE1 to notify the delivery candidate DE1 to deliver the package from the location of the home delivery store S1 to the delivery location P corresponding to the delivery address.

The following uses a practical example to illustrate the input of the above order information. Referring also to Figure 4, Figure 4 is a schematic diagram of inputting order information according to some embodiments of the present disclosure. As shown in Figure 4, fields 410~420 in the user interface 400 allow the user to input the recipient's name and the recipient's phone number (ie, Wang Xming and 091111123) respectively. The field 430 in the user interface 400 allows the user to input the delivery address (ie, No. 22-2, Lane 76, Xinguang East Road, 15 Neighborhood, Renshan Lane, Daxi District, Taoyuan City).

The following uses a practical example to illustrate the above input of the arrival time. Please also refer to Figure 5 , which is a schematic diagram of inputting the arrival time according to some embodiments of the present disclosure. As shown in Figure 5, the field 510 in the user interface 500 corresponding to the notification message can display the ordered products in the order information (i.e., package pick-up and additional purchased products for Otoya Tonkatsu Bento) and the name of the home delivery store (i.e., Zhongbin store). Field 520 in the user interface 500 allows the user to enter the arrival time (ie, 16~17 o'clock on December 30, 2021). In addition, the button graphic 530 in the user interface 500 can be clicked by the user to generate the above confirmation message.

In summary, the delivery management system and method of the embodiments of the present disclosure can analyze the longitude and latitude of the delivery address to accurately find stores nearby the location of the delivery address, and notify logistics personnel to send the package corresponding to the order information to store, and then notify the delivery personnel when the package arrives at the store to send the package from the location of the home delivery store to the location corresponding to the receiving address. In addition, notification messages can be sent to inform users that the package has arrived at the store. In this way, the user can use the user interface corresponding to the notification message to input the arrival time and confirmation message to trigger the action of transmitting the delivery address and store location information to the delivery device carried by the delivery person to notify the delivery The personnel will deliver the package from the store location to the recipient's location at the arrival time. In this way, it combines the delivery of logistics companies, stores and delivery companies at the same time, which will greatly reduce the time and resources of the cumbersome package processing process in the past when logistics companies allocate packages to business offices and business offices. In other words, the manpower of logistics companies will be greatly reduced and the logistics operation time will be greatly shortened.

Although specific embodiments of the present disclosure have been disclosed with regard to the above-described embodiments, these embodiments are not intended to limit the present disclosure. Various substitutions and modifications can be made in the present disclosure by those of ordinary skill in the relevant art without departing from the principles and spirit of the present disclosure. Therefore, the scope of protection of the present disclosure is determined by the appended patent claims.

100: Distribution management system 110: User device 120:Server 130: First logistics device 140: Second logistics device 150: Delivery device S210~S230, S250A~S270A, S250B~S270B: steps P:receiving location R: preset distance RGN:region S1~S2: Candidate stores D1~D2, D1’~D3’: distance DE1~DE3: Delivery staff 400, 500: User interface 410~430, 510~520: fields 530: Graphics by piece

Figure 1 is a block diagram of the disclosed delivery management system. Figure 2 is a flow chart of the delivery management method of the present disclosure. Figure 3 is a schematic diagram of a home delivery store and delivery personnel according to some embodiments of the present disclosure. Figure 4 is a schematic diagram of inputting order information according to some embodiments of the present disclosure. Figure 5 is a schematic diagram of input arrival time according to some embodiments of the present disclosure.

100: Distribution management system

110: User device

120:Server

130: First logistics device

140: Second logistics device

150: Delivery device

Claims (10)

A distribution management system including: A user device used to generate an order information, wherein the order information includes a delivery address; A server connected to the user device and used to: Receive the order information, and analyze the longitude and latitude of the delivery address in the order information to determine whether there is a Yizhaepei store adjacent to the location of the delivery address among multiple candidate stores; When it is determined that there is a home delivery store adjacent to the location of the delivery address among the candidate stores, the location information of the home delivery store is transmitted to a first logistics device corresponding to a first logistics personnel to notify the third logistics device. A logistics personnel sends a package corresponding to the order information to the home delivery store; and When it is determined that the package has arrived at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to a delivery device corresponding to a delivery person to notify the delivery person to deliver the package to the home delivery store. Location is shipped to the location corresponding to the delivery address. The delivery management system as described in claim 1, wherein the server is further used for: Perform latitude and longitude analysis on the recipient address to generate latitude and longitude information of the recipient address, and determine whether there is a location adjacent to the recipient address in the candidate stores based on the latitude and longitude information of the recipient address and a preset distance The home delivery shop. The delivery management system as described in claim 2, wherein the server is further used for: Based on the longitude and latitude information of the delivery address, the preset distance and the store information of the candidate stores, it is determined whether there is a home delivery store adjacent to the location of the delivery address in the candidate stores. The delivery management system as described in claim 2, wherein the server is further used for: Calculate multiple distances based on the longitude and latitude information of the recipient address and the location information of the candidate stores to determine whether at least one of the distances is smaller than the preset distance; and When it is determined that at least one of the distances is smaller than the preset distance, a minimum distance is selected from the at least one of the distances, and the candidate store corresponding to the minimum distance is used as the home delivery store. The delivery management system as described in request 4, wherein the server is further used for: Perform longitude and latitude analysis on the location information of the candidate stores to generate longitude and latitude information of the candidate stores, and calculate the distances based on the longitude and latitude information of the delivery address and the longitude and latitude information of the candidate stores. The delivery management system as described in request 4, wherein the server is further used for: When it is determined that the distances are not less than the preset distance, it is determined that there is no home delivery store adjacent to the location of the delivery address among the candidate stores. The delivery management system as described in request 4, wherein the server is further used for: When it is determined that at least one of the distances is smaller than the preset distance, a smallest one is selected from the at least one of the distances as the minimum distance, and the candidate store corresponding to the minimum distance is Provide a shop for the house. The delivery management system as described in claim 1, wherein the server is further used for: When it is determined that there is no home delivery store adjacent to the delivery address among the candidate stores, a second logistics person is selected based on the delivery address and a plurality of logistics information corresponding to a plurality of candidate logistics providers. A corresponding second logistics device, wherein the second logistics device is provided by one of the candidate logistics providers; and The receiving address is transmitted to the second logistics device to notify the second logistics personnel to send the package to the location corresponding to the receiving address. The delivery management system as described in claim 1, wherein the server is further used for: When it is determined that the package has arrived at the home delivery store, sending a notification message to the user device to enable a user to input an arrival time through a user interface corresponding to the notification message in the user device; and When it is determined that the arrival time is received by the user device, the arrival time is transmitted to the delivery device corresponding to the delivery person, so as to notify the delivery person to send the package to at the arrival time. The location corresponding to this delivery address. A distribution management method including: Generate an order information, wherein the order information includes a delivery address; Receive the order information, and analyze the longitude and latitude of the delivery address in the order information to determine whether there is a Yizhaepei store adjacent to the location of the delivery address among multiple candidate stores; When it is determined that there is a home delivery store adjacent to the location of the delivery address among the candidate stores, the location information of the home delivery store is transmitted to a first logistics device corresponding to a first logistics personnel to notify the third logistics device. A logistics personnel sends a package corresponding to the order information to the home delivery store; and When it is determined that the package has arrived at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to a delivery device corresponding to a delivery person to notify the delivery person to deliver the package to the home delivery store. Location is shipped to the location corresponding to the delivery address.

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