TWI836393B - Delivery management system and method - Google Patents

Abstract

A delivery management system is provided, which includes a user device and a server. The server is configured to: analyze latitude and longitude of a recipient address in order information; when determining that a home delivery store is adjacent to location of the recipient address among multiple candidate stores, transmitting location information of the home delivery store to a first logistics device corresponding to a first logistics personnel, so as to notify the first logistics personnel to deliver a package corresponding to the order information to the home delivery store; and when it is determining that the package has arrived at the home delivery store, transmitting the delivery address and the location information of the home delivery store to a delivery device corresponding to a delivery personnel, so as to notify the delivery personnel to deliver the package from the location of the home delivery store to the location corresponding to the delivery address.

Description

Delivery management system and method

The present disclosure relates to a package delivery technology, and more particularly to a delivery management system and method.

With the popularity of non-physical store shopping, consumers are increasingly placing orders online or by mail, and then having logistics companies prepare packages based on the order content and mail them. However, the current logistics processing method is mostly based on the order establishment time, and the package packaging operation is carried out in sequence for further processing. This method requires a lot of manpower and fails to effectively shorten the logistics operation time, and cannot meet consumers' expectations of getting packages as quickly as possible.

One aspect of the disclosure discloses a delivery management system, including a user device and a server. The user device is used to generate order information, wherein the order information includes a delivery address. The server is connected to the user device and is used to: receive order information and perform longitude and latitude analysis on the delivery address in the order information to determine whether there is a home delivery store adjacent to the delivery address among multiple candidate stores; when it is determined that there is a home delivery store adjacent to the delivery address among multiple candidate stores, the location information of the home delivery store is transmitted to a first logistics device corresponding to a first logistics personnel to notify the first logistics personnel to send the package corresponding to the order information to the home delivery store; and when it is determined that the package arrives at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to a delivery device corresponding to the delivery personnel to notify the delivery personnel to send the package from the location of the home delivery store to the location corresponding to the delivery address.

Another aspect of the present disclosure discloses a delivery management method, including: receiving order information, and performing latitude and longitude analysis on a delivery address in the order information to determine whether there is a delivery store adjacent to the delivery address among multiple candidate stores; when it is determined that there is a delivery store adjacent to the delivery address among multiple candidate stores, transmitting the location information of the delivery store to a first logistics device corresponding to a first logistics personnel to notify the first logistics personnel to send a package corresponding to the order information to the delivery store; and when it is determined that the package arrives at the delivery store, transmitting the delivery address and the location information of the delivery store to a delivery device corresponding to a delivery personnel to notify the delivery personnel to send the package from the location of the delivery store to the location corresponding to the delivery address.

Referring to Figure 1, Figure 1 is a block diagram of the delivery management system 100 of the present disclosure. In this embodiment, the delivery management system 100 includes a user device 110 and a server 120 . The user device 110 and the server 120 are communicated with each other.

In some embodiments, the user device 110 may be implemented by an electronic device such as a smart phone, a tablet computer, a laptop computer, or a desktop computer, wherein the user device 110 may be operated by a user to conduct business to customer (B2C) or consumer to customer (C2C) shopping via an electronic commerce (E-Commerce) platform (not shown).

In some embodiments, the server 120 may be implemented by a centralized server, a distributed server, or a cloud server of a store (e.g., a convenience store), wherein the server 120 may store location information of multiple candidate stores and collect location information of multiple candidate delivery personnel (e.g., food delivery personnel). In some embodiments, multiple candidate delivery devices (not shown) respectively carried by multiple candidate delivery personnel may periodically or non-periodically transmit the location information of multiple candidate delivery personnel to the server 120. In some embodiments, the above-mentioned location information may be an address.

In some embodiments, the above communication connection may be implemented in a wired or wireless manner.

In some embodiments, the distribution management system 100 further includes a first logistics device 130, wherein the first logistics device 130 is carried by a first logistics personnel. In some embodiments, when a user conducts business-to-consumer shopping through an e-commerce platform, the first logistics personnel may be a logistics transportation personnel of a logistics provider cooperating with the e-commerce platform. In addition, when a user conducts consumer-to-consumer shopping through an e-commerce platform, the first logistics personnel may be a salesperson of a sales store cooperating with the e-commerce platform.

In some embodiments, the distribution management system 100 further includes a second logistics device 140, where the second logistics device 140 is carried by a second logistics personnel. In some embodiments, the second logistics device 140 may be provided by one of a plurality of candidate logistics providers. In some embodiments, the second logistics personnel may be logistics transportation personnel of one of the plurality of candidate logistics providers.

In some embodiments, the delivery management system 100 further includes a delivery device 150, wherein the delivery device 150 is carried by a delivery person from a plurality of candidate delivery persons. The method for selecting a delivery person will be described in detail in the following paragraphs.

In this embodiment, the user device 110 is used to generate order information, wherein the order information includes a delivery address.

In some embodiments, the user may input the recipient's name, recipient's phone number, and recipient's address through the user interface in the user device 110 to generate order information including the recipient's name, recipient's phone number, and recipient's address. In some embodiments, the user device 110 may transmit the order information to the server 120 via the e-commerce platform. In other words, the e-commerce platform first receives the order information from the user device 110 and then transmits the order information to the server 120.

Please refer to FIG. 2 , which is a flow chart of the delivery management method disclosed in the present invention. The delivery management system 100 shown in FIG. 1 can be used to execute all the steps in the delivery management method in FIG. 2 .

As shown in Figure 2, first, in step S210, order information is generated, where the order information includes a delivery address. Furthermore, in step S230, the order information is received, and the latitude and longitude of the delivery address is analyzed to determine whether there is a home delivery store adjacent to the location of the delivery address among the multiple candidate stores. If yes, proceed to step S250A. Otherwise, if not, proceed to step S250B.

In other words, whenever the server 120 receives order information including a delivery address from the user device 110, the server 120 performs a longitude and latitude analysis on the delivery address in the order information to determine whether there is a nearby location near the delivery address. Home delivery shop.

In some embodiments, the latitude and longitude analysis of the recipient address can be performed to generate the latitude and longitude information of the recipient address, and based on the latitude and longitude information of the recipient address and the preset distance, it is determined whether there is a match with the recipient address in multiple candidate stores. A nearby home delivery store. In some embodiments, the latitude and longitude information may include longitude and latitude information on a map of the earth. In some embodiments, the preset distance may be a distance value pre-stored in the server 120 (eg, 150 meters).

In some embodiments, it is possible to determine whether there is a home delivery store near the delivery address among the multiple candidate stores based on the latitude and longitude information of the delivery address, the preset distance, and the store information of the multiple candidate stores. In some embodiments, the store information may include package storage space, the number of stored packages, and the store's business hours.

In some embodiments, multiple distances may be calculated based on the longitude and latitude information of the recipient address and the location information of multiple candidate stores to determine whether at least one of the multiple distances is smaller than a preset distance. Next, when it is determined that at least one of the plurality of distances is smaller than the preset distance, it is determined that there is a home delivery store adjacent to the location of the delivery address among the plurality of candidate stores.

In some embodiments, when it is determined that none of the multiple distances is less than the preset distance, it is determined that there is no home delivery store adjacent to the location of the recipient address among the multiple candidate stores. In some embodiments, longitude and latitude analysis can be performed on the location information of multiple candidate stores to generate longitude and latitude information of multiple candidate stores, and multiple distances can be calculated based on the longitude and latitude information of the recipient address and the longitude and latitude information of the multiple candidate stores.

In some embodiments, when it is determined that at least one of the plurality of distances is smaller than the preset distance, the smallest one from at least one of the plurality of distances is selected as the minimum distance, and the candidate store corresponding to the minimum distance is used as the minimum distance. Home delivery shop.

Furthermore, when entering step S250A, in step S250A, the location information of the home delivery store is transmitted to the first logistics device 130 corresponding to the first logistics personnel to notify the first logistics personnel to send the package corresponding to the order information. To home delivery store.

Furthermore, in step S270A, when it is determined that the package has arrived at the home delivery store, the delivery address and the location information of the home delivery store are transmitted to the delivery device 150 corresponding to the delivery personnel to notify the delivery personnel to deliver the package to the location corresponding to the delivery address.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a store device (not shown) installed in the home delivery store can send an arrival message to the server 120 to notify the server 120 that the home delivery store has now received the package. In some embodiments, the store device may be a cash register station. In some embodiments, when the server 120 receives the store message, the server 120 may determine that the package has arrived at the home delivery store.

In some embodiments, when it is determined that the package arrives at a delivery store, a delivery person can be selected from multiple candidate delivery persons based on the location information of the delivery store and the location information of multiple candidate delivery persons, so as to transmit the location information of the delivery store to the delivery device 150 corresponding to the delivery person.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a notification message may be sent to the user device 110 so that the user can enter a confirmation message through the user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the user device 110 has received the confirmation message, the confirmation message is sent to the delivery device 150 corresponding to the delivery person to notify the delivery person to deliver the package to the location corresponding to the recipient address.

In some embodiments, when it is determined that the package has arrived at the home delivery store, a notification message can be sent to the user device 110 so that the user can input the arrival time through the user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the arrival time is received by the user device 110, the arrival time is transmitted to the delivery device 150 corresponding to the delivery person, so as to notify the delivery person to send the package to the receiving address at the arrival time. corresponding location.

In some embodiments, the notification message may include the name of the home delivery store, reminder information that the package has arrived at the home delivery store, and a user interface corresponding to the notification message.

Furthermore, when entering step S250B, in step S250B, according to the delivery address and the multiple logistics information corresponding to the multiple candidate logistics providers, a second logistics device 140 corresponding to the second logistics personnel is selected, wherein the second logistics device 140 is provided by one of the multiple candidate logistics providers. In other words, according to the delivery address and the multiple logistics information corresponding to the multiple candidate logistics providers, one of the multiple candidate logistics providers is selected so that one of the multiple candidate logistics providers assigns a second logistics personnel.

In some embodiments, the logistics information includes shipping costs, station locations, warehouse locations, shipping routes, etc.

Furthermore, in step S270B, the delivery address is transmitted to the second logistics device 140 to notify the second logistics personnel to deliver the package to the location corresponding to the delivery address.

In some embodiments, a notification message may be sent to the user device 110 to allow the user to enter a confirmation message through a user interface corresponding to the notification message in the user device 110 . Then, when it is determined that the user device 110 has received the confirmation message, the confirmation message is sent to the second logistics device 140 corresponding to the second logistics personnel to notify the second logistics personnel to send the package to the location corresponding to the recipient address.

In some embodiments, a notification message may be sent to the user device 110 so that the user can input the arrival time through a user interface corresponding to the notification message in the user device 110. Then, when it is determined that the arrival time is received by the user device 110, the arrival time is sent to the second logistics device 140 corresponding to the second logistics personnel to notify the second logistics personnel to send the package to the location corresponding to the delivery address at the arrival time.

Through the above steps, the delivery management method disclosed in the present disclosure can perform latitude and longitude analysis in real time when order information is generated to determine whether there is a store near the location of the recipient address, and notify logistics personnel to send the package corresponding to the order information to the store. . In addition, when the store receives a package, it notifies the delivery personnel to send the package from the store location to the location corresponding to the address. In this way, it will be possible to avoid the traditional cumbersome package processing process of logistics companies allocating packages to business offices and business offices.

The distribution management method is further explained below with practical examples. Referring also to Figure 3, Figure 3 is a schematic diagram of candidate stores S1~S2 and candidate delivery personnel DE1~DE3 according to some embodiments of the present disclosure. For convenience of explanation, two candidate stores and three candidate delivery personnel are used for illustration here. However, the delivery management method disclosed in the present disclosure can be applied to any number of candidate stores and candidate delivery personnel. As shown in FIG. 3 , the server 120 can respectively calculate the longitude and latitude information of the delivery address of the delivery location P and the distances D1 ~ D2 between the longitude and latitude information of the plurality of candidate stores S1 ~ S2.

Next, the server 120 may select the smallest distance D1 from the distances D1~D2 as the minimum distance, and determine that the distance D1 is less than the preset distance R (i.e., the candidate store S1 is located in the area RGN with a radius of the preset distance R), so as to select the candidate store S1 corresponding to the distance D1 as the home delivery store.

Then, the server 120 can transmit the location information of the home delivery store S1 to the logistics device 130 corresponding to the first logistics personnel, so as to notify the first logistics personnel to send the package corresponding to the order information to the home delivery store S1.

Then, when the server 120 determines that the home delivery store S1 has received the package, the server 120 can calculate the candidate delivery personnel DE1 ~ DE3 and the home delivery personnel based on the currently stored location information of the candidate delivery personnel DE1 ~ DE3 and the location information of the home delivery store S1. The distance D1'~D3' between stores S1 is to select the distance D1' with the smallest value from the distance D1'~D3', and use the candidate delivery person DE1 as the delivery person to send the delivery address and home delivery store The location information of S1 is sent to the delivery device 150 carried by the delivery candidate DE1 to notify the delivery candidate DE1 to deliver the package from the location of the home delivery store S1 to the delivery location P corresponding to the delivery address.

The input of the above order information is described below with an actual example. Referring to FIG. 4, FIG. 4 is a schematic diagram of inputting order information according to some embodiments of the present disclosure. As shown in FIG. 4, fields 410-420 in the user interface 400 allow the user to input the recipient's name and the recipient's phone number (i.e., Wang Xming and 091111123), respectively. Field 430 in the user interface 400 allows the user to input the delivery address (i.e., No. 22-2, Lane 76, Xinguang East Road, Neighborhood 15, Renshan Village, Daxi District, Taoyuan City).

The following is an actual example to illustrate the input of the above-mentioned arrival time. Please refer to Figure 5, which is a schematic diagram of inputting the arrival time according to some embodiments of the present disclosure. As shown in Figure 5, the field 510 in the user interface 500 corresponding to the notification message can display the ordered goods in the order information (i.e., the additional goods for the package pickup and the Daitoya pork chop bento) and the name of the home delivery store (i.e., the Zhongbin store). The field 520 in the user interface 500 allows the user to enter the arrival time (i.e., 16-17 o'clock on December 30, 2021). In addition, the item icon 530 in the user interface 500 can be clicked by the user to generate the above-mentioned confirmation message.

In summary, the delivery management system and method of the embodiments of the present disclosure can analyze the longitude and latitude of the delivery address to accurately find stores nearby the location of the delivery address, and notify logistics personnel to send the package corresponding to the order information to store, and then notify the delivery personnel when the package arrives at the store to send the package from the location of the home delivery store to the location corresponding to the receiving address. In addition, notification messages can be sent to inform users that the package has arrived at the store. In this way, the user can use the user interface corresponding to the notification message to input the arrival time and confirmation message to trigger the action of transmitting the delivery address and store location information to the delivery device carried by the delivery person to notify the delivery The personnel will deliver the package from the store location to the recipient's location at the arrival time. In this way, this will simultaneously combine the delivery of logistics companies, stores and delivery companies, which will greatly reduce the time and resources of the previous cumbersome package processing process of logistics companies allocating packages to business offices and business offices. In other words, the manpower of logistics companies will be greatly reduced and the logistics operation time will be greatly shortened.

Although specific embodiments of the present disclosure have been disclosed with respect to the above-mentioned embodiments, these embodiments are not intended to limit the present disclosure. Various substitutions and improvements may be performed in the present disclosure by a person skilled in the art without departing from the principles and spirit of the present disclosure. Therefore, the scope of protection of the present disclosure is determined by the scope of the attached patent application.

100: Distribution management system 110: User device 120: Server 130: First logistics device 140: Second logistics device 150: Delivery device S210~S230, S250A~S270A, S250B~S270B: steps P: Receiving location R: preset distance RGN: region S1~S2: Candidate stores D1~D2, D1’~D3’: distance DE1~DE3: Delivery personnel 400, 500: User interface 410~430, 510~520: fields 530: Graphics by piece

FIG. 1 is a block diagram of the delivery management system disclosed herein. FIG. 2 is a flow chart of the delivery management method disclosed herein. FIG. 3 is a schematic diagram of a home delivery store and a delivery person according to some embodiments of the present disclosure. FIG. 4 is a schematic diagram of inputting order information according to some embodiments of the present disclosure. FIG. 5 is a schematic diagram of inputting arrival time according to some embodiments of the present disclosure.

100: Distribution management system 110: User device 120: Server 130: First logistics device 140: Second logistics device 150: Delivery device

Claims (10)

A delivery management system includes: a user device used to generate an order information, wherein the order information includes a receiving address; a server connected to the user device and used to: receive the order information, and The delivery address in the order information is analyzed by longitude and latitude to determine whether there is a Yizhai delivery store adjacent to the location of the delivery address among multiple candidate stores; when it is determined that there is a store with the delivery address in the candidate stores When the home delivery store is located nearby, the location information of the home delivery store is transmitted to a first logistics device corresponding to a first logistics personnel, so as to notify the first logistics personnel to send a package corresponding to the order information to The home delivery store; when it is determined that the package has arrived at the home delivery store, send a notification message to a user device to enable a user to enter a confirmation message through a user interface corresponding to the notification message in the user device ; When it is determined that the package has arrived at the home delivery store, multiple distances between the candidate delivery personnel and the home delivery store are calculated based on the currently stored location information of multiple delivery candidates and the location information of the home delivery store. To select a distance with a minimum value from the distances, and use one of the candidate delivery personnel corresponding to the distance with the minimum value as a delivery person; and when it is determined that the user device When receiving the confirmation message, send the confirmation message, the delivery address and the location information of the home delivery store to A delivery device corresponding to the delivery person is used to notify the delivery person to send the package from the location of the home delivery store to the location corresponding to the receiving address. The delivery management system as described in claim 1, wherein the server is further used to: perform latitude and longitude analysis on the delivery address to generate latitude and longitude information of the delivery address, and determine whether there is a home delivery store in the candidate stores that is adjacent to the delivery address based on the latitude and longitude information of the delivery address and a preset distance. The delivery management system as described in request item 2, wherein the server is further used to: determine whether there is a store in the candidate stores based on the longitude and latitude information of the delivery address, the preset distance and the store information of the candidate stores. The home delivery store adjacent to the delivery address. The delivery management system as described in claim 2, wherein the server is further used to: calculate multiple distances based on the latitude and longitude information of the delivery address and the location information of the candidate stores to determine whether at least one of the distances is less than the preset distance; and when it is determined that at least one of the distances is less than the preset distance, select a minimum distance from the at least one of the distances, and use the candidate store corresponding to the minimum distance as the home delivery store. The delivery management system as described in request item 4, wherein the server is further used to: perform latitude and longitude analysis on the location information of the candidate stores to generate the latitude and longitude information of the candidate stores, and based on the longitude and latitude information of the delivery address and The distances are calculated based on the longitude and latitude information of the candidate stores. The delivery management system of claim 4, wherein the server is further configured to: when determining that the distances are not less than the preset distance, determine that there is no location adjacent to the delivery address in the candidate stores. The house is equipped with a shop. The delivery management system as described in claim 4, wherein the server is further used to: when it is determined that at least one of the distances is less than the preset distance, select a minimum distance from the at least one of the distances as the minimum distance, and use the candidate store corresponding to the minimum distance as the home delivery store. The delivery management system of claim 1, wherein the server is further configured to: when determining that there is no home delivery store adjacent to the location of the delivery address among the candidate stores, based on the delivery address and the Multiple logistics information corresponding to multiple candidate logistics providers, select one corresponding to a second logistics personnel a second logistics device, wherein the second logistics device is provided by one of the candidate logistics providers; and transmitting the recipient address to the second logistics device to notify the second logistics personnel to send the package to The location corresponding to this delivery address. The delivery management system of claim 1, wherein the server is further configured to: when it is determined that the package has arrived at the home delivery store, send the notification message to the user device so that the user can Enter an arrival time in the user interface corresponding to the notification message; and when it is determined that the arrival time is received by the user device, transmit the arrival time to the delivery device corresponding to the delivery person , to notify the delivery person to deliver the package to the location corresponding to the delivery address at the arrival time. A distribution management method includes: generating an order information, wherein the order information includes a delivery address; receiving the order information, and performing latitude and longitude analysis on the delivery address in the order information to determine whether there is a home delivery store adjacent to the delivery address among multiple candidate stores; when it is determined that there is a home delivery store adjacent to the delivery address among the candidate stores, transmitting the location information of the home delivery store to a first logistics device corresponding to a first logistics personnel to notify the first logistics personnel to send a package corresponding to the order information to the home delivery store; when it is determined that the package arrives at the home delivery store, transmitting a notification message to a user device so that a user can receive the package by connecting to the notification message in the user device. input a confirmation message through a user interface corresponding to the information; when it is determined that the package has arrived at the home delivery store, multiple distances between the candidate delivery personnel and the home delivery store are calculated based on the location information of multiple candidate delivery personnel currently stored and the location information of the home delivery store, so as to select a distance with the smallest value from the distances, and use one of the candidate delivery personnel corresponding to the distance with the smallest value as a delivery person; and when it is determined that the user device receives the confirmation message, the confirmation message, the delivery address and the location information of the home delivery store are transmitted to a delivery device corresponding to the delivery person, so as to notify the delivery person to send the package from the location of the home delivery store to the location corresponding to the delivery address.