SE520500C2 - Ett som en abonnentväxel tjänande arrangemang - Google Patents

Ett som en abonnentväxel tjänande arrangemang

Info

Publication number
SE520500C2
SE520500C2 SE0103995A SE0103995A SE520500C2 SE 520500 C2 SE520500 C2 SE 520500C2 SE 0103995 A SE0103995 A SE 0103995A SE 0103995 A SE0103995 A SE 0103995A SE 520500 C2 SE520500 C2 SE 520500C2
Authority
SE
Sweden
Prior art keywords
operator
unit
arrangement according
software
assigned
Prior art date
Application number
SE0103995A
Other languages
English (en)
Swedish (sv)
Other versions
SE0103995L (sv
Inventor
Juho Huopaniemi
Original Assignee
Trio Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=20286137&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=SE520500(C2) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Trio Ab filed Critical Trio Ab
Priority to SE0103995A priority Critical patent/SE520500C2/sv
Priority to AU2002353706A priority patent/AU2002353706A1/en
Priority to PCT/SE2002/002119 priority patent/WO2003058983A1/fr
Priority to EP02789076A priority patent/EP1461964A1/fr
Publication of SE0103995L publication Critical patent/SE0103995L/xx
Publication of SE520500C2 publication Critical patent/SE520500C2/sv

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W84/00—Network topologies
    • H04W84/02—Hierarchically pre-organised networks, e.g. paging networks, cellular networks, WLAN [Wireless Local Area Network] or WLL [Wireless Local Loop]
    • H04W84/10—Small scale networks; Flat hierarchical networks
    • H04W84/16—WPBX [Wireless Private Branch Exchange]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H04Q3/0045—Provisions for intelligent networking involving hybrid, i.e. a mixture of public and private, or multi-vendor systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/10—Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication
    • H04M2203/1091—Fixed mobile conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13098—Mobile subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13196—Connection circuit/link/trunk/junction, bridge, router, gateway
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13389—LAN, internet

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • Astronomy & Astrophysics (AREA)
  • General Physics & Mathematics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
SE0103995A 2001-11-28 2001-11-28 Ett som en abonnentväxel tjänande arrangemang SE520500C2 (sv)

Priority Applications (4)

Application Number Priority Date Filing Date Title
SE0103995A SE520500C2 (sv) 2001-11-28 2001-11-28 Ett som en abonnentväxel tjänande arrangemang
AU2002353706A AU2002353706A1 (en) 2001-11-28 2002-11-21 An arrangement related to a pabx
PCT/SE2002/002119 WO2003058983A1 (fr) 2001-11-28 2002-11-21 Agencement concernant un autocommutateur prive
EP02789076A EP1461964A1 (fr) 2001-11-28 2002-11-21 Agencement concernant un autocommutateur prive

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE0103995A SE520500C2 (sv) 2001-11-28 2001-11-28 Ett som en abonnentväxel tjänande arrangemang

Publications (2)

Publication Number Publication Date
SE0103995L SE0103995L (sv) 2003-05-29
SE520500C2 true SE520500C2 (sv) 2003-07-15

Family

ID=20286137

Family Applications (1)

Application Number Title Priority Date Filing Date
SE0103995A SE520500C2 (sv) 2001-11-28 2001-11-28 Ett som en abonnentväxel tjänande arrangemang

Country Status (4)

Country Link
EP (1) EP1461964A1 (fr)
AU (1) AU2002353706A1 (fr)
SE (1) SE520500C2 (fr)
WO (1) WO2003058983A1 (fr)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100488221C (zh) * 2006-03-30 2009-05-13 华为技术有限公司 一种实现pbx/pabx业务的系统及方法

Family Cites Families (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4408974C2 (de) * 1994-03-16 1996-07-11 Siemens Ag Modular strukturiertes ATM-Kommunikationssystem mit Kommunikationsmodulen
US5974136A (en) * 1994-12-07 1999-10-26 Kabushiki Kaisha Toshiba Apparatus for electronic exchange having a general-purpose bus separating the exchange unit and control unit
US5890064A (en) * 1996-03-13 1999-03-30 Telefonaktiebolaget L M Ericsson (Publ) Mobile telecommunications network having integrated wireless office system
US5911123A (en) * 1996-07-31 1999-06-08 Siemens Information And Communications Networks, Inc. System and method for providing wireless connections for single-premises digital telephones
US6314177B1 (en) * 1998-12-22 2001-11-06 Nortel Networks Limited Communications handling center and communications forwarding method using agent attributes
US6934381B1 (en) * 1999-08-16 2005-08-23 Avaya Technology Corp. Contact routing system and method
US6347139B1 (en) * 1999-12-06 2002-02-12 Avaya Technology Corp. System for automatically routing calls to call center agents in an agent surplus condition based on agent occupancy

Also Published As

Publication number Publication date
EP1461964A1 (fr) 2004-09-29
AU2002353706A1 (en) 2003-07-24
SE0103995L (sv) 2003-05-29
WO2003058983A1 (fr) 2003-07-17

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Legal Events

Date Code Title Description
CANC Patent cancelled, revoked after opposition
NUG Patent has lapsed