RU2429538C1 - Method of calling taxi and sending orders to driver - Google Patents

Abstract

FIELD: information technology.

SUBSTANCE: method involves using a means of communication and sending messages to the central computer system (SCS) of a taxi. The SCS automatically selects a car corresponding to the call and sends the driver information on the call. The message is sent using an instant messaging program, for example ICQ or Mail.ru-agent. Messaging is carried out by sending to the SCS a symbol or a set of symbols corresponding to the required instruction or response. The caller sends any symbol to a known ICQ number or Mail.ru-agent account. The SCS automatically sends a text message to the caller with a request to enter their telephone number. After receiving the telephone number of the caller, the SCS sends to the caller text messages with a list of options, each corresponding to its own symbol with a request to chose from the list the required option. The caller sends the respective symbol to the SCS. The SCS automatically interprets these instructions and notifies the caller on the time the car will be available. A driver on the line communicates with the SCS via standard messages, each corresponding to a defined symbol or group of symbols by sending to the SCS a message consisting of a set of symbols separated by a comma. Each set of symbols between commas corresponds to information on parameters of the caller or parameters of the work of the driver, which is interpreted by the SCS.

EFFECT: invention provides an affordable and reliable process of calling a taxi and sending orders to the driver, monitoring transportation of passengers on a taxi when executing an order and taking into account of various factors of the work of each taxi and the entire fleet when servicing passengers.

Description

The present invention relates to the management and control of transportation and is intended to call a taxi and transfer orders to the driver.

The known method described in the patent of the Russian Federation for the invention No. 2303854, publ. July 27, 2007, bull. No. 21, which is a method for transmitting voice and location information over a cellular telephone network having a voice cellular radio channel communicating with a network operation control center, and a data radio channel independently interacting with a network operation control center. The method includes a voice call by a user of a control center from a portable cell phone via a cellular voice channel, requesting information about his location, after identifying the user, sending a radio signal from the control center via an information channel for receiving at the user's location, provided that there is a radio relay and GPS receiver, as well microprocessor module at the user's location, activation (inclusion) of the GPS receiver in response to receiving a signal for receiving and processing information about The location that came from the GPS satellite station, as well as the activation of the repeater for transmitting the processed location information via an information channel to the control center, which compares the transmitted location information with the user's voice request and transmits to the user the resulting service location information from the control center.

The disadvantages of this method include the fact that they use expensive GPS equipment. In addition, when implementing the method involved voice communication, which is limited by the bandwidth of the voice channels.

The closest is selected as a prototype (the closest analogue) the method of dispatching passengers by taxi, described in the application of the Russian Federation for invention No. 2006132810, publ. March 20, 2008

The method of dispatching taxi passengers includes determining the data on the coordinates of a taxi and entering these data into the central computer system (CVS), receiving from the customer order data containing data on the time of the taxi, the address of the taxi and the address of the final destination, and introducing these data in the DAC, a comparison in the DAC of data on taxi coordinates with order data and the issuance of a taxi order, the coordinates of which are most appropriate for a particular order. In the process of accepting and completing the order, an exchange of messages is carried out between taxi drivers and the DAC. The served territory is divided into sectors and each sector is assigned a serial number. An SMS message about the number of cars in lines in the sectors, the line number in the sector, order data, as well as a message to all drivers in neighboring sectors about the order in case no taxi is registered in the right sector is sent to the driver. Sound communication between the dispatcher and drivers is carried out to transmit non-standard messages.

The disadvantages of this method include a small amount of information that can be transmitted in one message, because the number of characters that can be transmitted in one SMS message is limited.

The technical result of the invention is the creation of a low-cost affordable and reliable and simple automated process of calling a taxi and transferring orders to the driver, providing control over the transportation of passengers by taxi during the execution of orders and taking into account various performance indicators of each taxi and the entire taxi fleet for passenger service.

The specified technical result is achieved by the fact that the method of calling a taxi and transferring orders to the driver is to use communication tools such as ICQ, Mail.ru agent and their analogues. Messages are sent using a cell phone, computer or other similar means with Internet access, using ICQ, Mail.ru agent and their analogs to the central taxi computing system by sending messages. Messaging is carried out in a dialogue mode by sending to the central computing system a symbol corresponding to the necessary command or response. The customer sends any character to a known ICQ number or account of Mail.ru-agent or analogue. The central computer system regards this message as the customer’s desire to use taxi services, automatically sends a message to the customer with a proposal to enter a phone number. The customer enters the phone number and sends it to the central computing system. After that, the central computing system sends informational messages to the customer with a list of actions, each of which has its own symbol, with a proposal to select the action necessary for the customer from this list. The customer sends the symbol corresponding to the required action to the central computing system. The central computer system perceives this command, automatically selects the car that matches the order, sends the driver of this car an ICQ confirmation message to be in touch. The driver confirms being in touch by sending any character to the central computing system, after which the central computing system, depending on the wishes of the customer, sends the driver the telephone number of the customer or the address of the vehicle in the message. Then the driver contacts the customer by phone, finds out the address and hands him the car, and in case of receiving from the CVC the car delivery address, sends to the CVC information about the time the car was delivered to this address. After that, the DAC, depending on the customer’s desire, informs him of the time the car was delivered by sending him an information message or by calling. After completing the order, the driver informs the central computing system of its location, the cost of the completed order and other operating parameters by sending a message to the central computing system consisting of a set of characters separated by a comma, with each set of characters between commas corresponding to information about the order parameter or operation parameter the driver that the central computing system perceives. The driver who is on the line communicates with the DAC by exchanging standard messages, for example, such as “closing the order”, “trip cost”, “release area”, “line out”, “district”, “goodbye”, “Break”, “balance on the driver’s account”, “position in the queue” and others, each of which corresponds to a particular character or group of characters.

The proposed method is inexpensive and accessible to customers, the process of calling a taxi and transferring orders to the driver is reliable, convenient and automated, allows you to transfer an unlimited amount of information in one message, which speeds up the whole process of calling a taxi and transferring orders to the driver and creates additional convenience for the passenger and driver, provides monitoring the transport of passengers by taxi during the execution of orders and taking into account various performance indicators of each taxi and the entire taxi fleet for passenger service.

The way to call a taxi and transfer orders to the driver is as follows.

The method includes determining the location of the vehicle in a particular sector and entering this data into the central computer system (CVS) using a delivery protocol or other similar message, receiving order data from the customer containing information about the time of the taxi, the address of the taxi and the address destination, and the introduction of these data in the DAC using a delivery protocol or other similar message, a comparison in the DAC of the location of the vehicle in a particular sector with the data mi about the order and the issuance of the order to the driver of a taxi car, the location of which is most appropriate for a particular order, and in the process of accepting and completing the order, they exchange messages between taxi drivers and the DAC. The served territory is divided into sectors, while each sector corresponds to a symbol or group of characters from the keyboard of the device from which this message is transmitted. Taxi coordinates are entered into the DAC by typing the appropriate character or group of characters. Each of the standard messages that drivers send to the DAC also corresponds to a character or group of characters from the keyboard of the device from which this message is transmitted.

When receiving and completing an order, drivers send standard messages to the DAC using a delivery protocol or other similar message to a known ICQ number or account of Mail.ru agent or an analogue; DAC also sends messages to drivers in the form of an informational text message.

Sound communication between the dispatcher and drivers is carried out to transmit non-standard messages.

The customer sends any character to a known ICQ number or account of Mail.ru-agent or analogue. The DAC regards this message as the customer’s desire to use taxi services and automatically sends a message to the customer with a proposal to enter a phone number .. The customer enters a phone number and sends it to the DAC, after which the DAC sends informational messages to the customer with a list of actions, each of which has its own symbol , with a proposal to select the action necessary for the customer from this list. The customer sends the symbol corresponding to the required action to the central computer system, the central computer accepts this command, automatically selects the machine that matches the order, sends the driver of this machine an ICQ confirmation message that the user is in touch, the driver confirms being connected by sending the corresponding symbol to the central computer system then the central computing system, depending on the customer’s wishes, sends the customer’s phone number in the message to the driver or the car delivery address, then the driver contacts the customer by phone and gives him the car, and if he receives the car delivery address from the DAC, sends the DAC information about the car delivery time to this address, the DAC notifies the customer about this car delivery time, after that the DAC depending on the customer’s desire, informs him of the time the car was delivered by sending him an information message or by calling, after completing the order, the driver informs the central computer system of his whereabouts, with oimosti orders and other parameters of the operation by sending a message the central computer system, consisting of a set of characters separated by a comma, with each set of characters between the commas correspond to information on the order parameter of the driver or the operating parameters, which are perceived by the central computer system. The driver who is on the line communicates with the DAC by exchanging standard messages, for example, such as “closing the order”, “trip cost”, “release area”, “line out”, “district”, “goodbye”, “Break”, “balance on the driver’s account”, “position in the queue” and others, each of which corresponds to a particular character or group of characters.

An example implementation of the method.

The customer is pre-registered in one of the services for exchanging short messages, such as ICQ, Mail.ru-agent and their analogues, and receives an individual number or account. Upon registration, the customer adds a known taxi call number to his contact list, either an account or an ICQ number.

The customer, using any service for exchanging short messages, such as ICQ, Mail.ru-agent and their analogues, sends a message to a known ICQ number, which is the number of the taxi central telephone number. This message is received by the DAC. CVS, after processing the message, sends a text message to the number from which the signal was received in the form of a list of actions or commands that it offers to execute to the client. Each of the teams is assigned a symbol or group of characters (letters or numbers) that are indicated in this message. The client selects the command he needs and sends a DAC message in the form of a set of characters that correspond to this command using any short message exchange service.

Messaging is in dialogue mode. In this case, the customer or driver sends a symbol corresponding to the information that the client or driver would like to bring to the DAC. The list of teams at the same time offers CVC.

To call a taxi, the customer sends any symbol from the account using a computer, cell phone or any other equipment that has Internet access and the ability to work with short message exchange services such as ICQ, Mail.ru agent and their analogs. At the same time, this call falls into the ICQ taxi central call center, which perceives it as the customer’s desire to use taxi services and automatically sends an informational message to the customer asking him to enter his phone number. The customer enters his phone number in federal or local format and sends a message with this number to the DAC. Further, the CVC in the automatic mode also by means of a message offers the customer a list of areas and offers to select the area to which a taxi should be sent. Moreover, each district corresponds to a symbol that is listed in the list sent to the customer. After the customer sends the symbol corresponding to the selected area, the DAC automatically detects the presence of a free taxi car and sends the customer a text message with information about the car - make and number, and sends the customer the phone number of the customer. In the absence of a free car at the time of ordering a suitable sector, the CVS prompts the customer to enter a possible waiting time for the vehicle by sending him a message “enter waiting time”. The customer sends the time to the DAC. The CVC reports the order to all available cars in all sectors, and then passes the order to the first driver who has expressed a desire to fulfill this order, or to the first driver in line. In this case, the DAC sends text messages, and the driver sends the answer to the DAC, which corresponds to any character or group of characters. The CVC sends a message to the driver with the customer's phone number, after making sure that the driver is connected. For this, the CVC sends the driver a request for confirmation of his being in touch by sending him any character. The driver sends confirmation of his being in touch to the DAC. After that, the DAC sends him the phone number indicated by the customer, and sends the customer information about the car that is sent to him. The driver calls the customer by phone, finds out his exact address and informs how long he will arrive at this address.

In each message sent to the customer, it is possible to refuse the call by sending to the DSC a symbol corresponding to the refusal to call a taxi. If the customer wants to refuse to call a taxi, then he sends the corresponding symbol to the server at any stage of the order. The CVC perceives this symbol as a refusal of the customer, confirms its acceptance and does not send him a taxi.

The driver who is on the line also communicates with the DAC by exchanging standard messages, such as “closing an order”, “trip cost”, “release area”, “line out”, “district”, “goodbye” , “Break”, “balance on the driver’s account”, “position in the queue” and others, each of which corresponds to a specific character. The driver types characters separated by commas in the prescribed manner, perceived by the DAC. Each character or group of characters between commas corresponds to a specific order parameter or driver operation parameter. For example, the message 4,100,8 means that 4 - the order has been completed, 100 - the cost of the order, 8 - the area of taxi release. The driver, therefore, sends in one short message all the information that he needs to be informed at the moment.

CVC generates non-cash accounts of each driver and each customer registered in the CVC. CVS transfers funds from the client’s account to the driver’s account for non-cash payment of the trip and vice versa in case the driver transfers money after receiving the corresponding message from the driver or customer.

The proposed method allows using any service for the exchange of short messages, such as ICQ, Mail.ru-agent and their analogues, to connect the consumer and seller of the transport service without the participation of third parties completely automatically.

The proposed method has several advantages. All messages open in one window. This eliminates the possibility of error. In one area at the same time several cars can be declared. You can send an unlimited number of standard messages in one message. CVS confirms the acceptance of orders by the driver, which increases the reliability of the system.

The proposed method is simple to implement. It can be carried out using existing equipment. For its implementation does not require a high-power computer or special means of communication. The method is carried out using publicly available inexpensive means of communication.

Claims (1)

The method of calling a taxi and transferring orders to the driver, which consists in using the means of communication and sending messages to the central computer system (CVC) of the taxi, while the CVC automatically selects the car that matches the order and sends the driver information about the order, characterized in that messages are sent using an instant exchange program, for example, ICQ, Mail.ru agent, messages are exchanged by sending a character or set of characters to the DAC corresponding to the necessary command or answer, while the kazchik sends any character to a known ICQ number or Mail.ru-agent account, the CWS automatically sends a text message to the customer with a proposal to enter a phone number, after receiving the customer's phone number, the CWC sends the customer text information messages with a list of actions, each of which corresponds to its own symbol, with a proposal to select the action necessary for the customer from this list, the customer sends the symbol corresponding to the required action to the DAC, the DAC receives these commands in the car In the math mode, the DAC informs the customer about the time the car was delivered, the driver on the line communicates with the DAC by exchanging standard messages, each of which corresponds to a specific character or group of characters, by sending a message consisting of a set of characters to the DAC separated by a comma, while each set of characters between commas corresponds to information about the order parameter or the driver’s work parameter, which the DAC perceives.