NO891436D0 - Fremgangsmaate og innretning for forutsigelig nummerslaaingi et telefonsystem. - Google Patents

Fremgangsmaate og innretning for forutsigelig nummerslaaingi et telefonsystem.

Info

Publication number
NO891436D0
NO891436D0 NO891436A NO891436A NO891436D0 NO 891436 D0 NO891436 D0 NO 891436D0 NO 891436 A NO891436 A NO 891436A NO 891436 A NO891436 A NO 891436A NO 891436 D0 NO891436 D0 NO 891436D0
Authority
NO
Norway
Prior art keywords
predictable
numbering
procedure
phone system
phone
Prior art date
Application number
NO891436A
Other languages
English (en)
Other versions
NO891436L (no
Inventor
Gary B Crockett
Jocelyn J Torres-Ball
Arthur J Olender
Original Assignee
Teknekron Infoswitch Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Teknekron Infoswitch Corp filed Critical Teknekron Infoswitch Corp
Publication of NO891436D0 publication Critical patent/NO891436D0/no
Publication of NO891436L publication Critical patent/NO891436L/no

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S379/00—Telephonic communications
    • Y10S379/904—Auto-calling

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
  • Mobile Radio Communication Systems (AREA)
NO89891436A 1988-04-07 1989-04-06 Fremgangsmaate og innretning for forutsigelig nummerslaaingi et telefonsystem. NO891436L (no)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/178,548 US4829563A (en) 1988-04-07 1988-04-07 Method for predictive dialing

Publications (2)

Publication Number Publication Date
NO891436D0 true NO891436D0 (no) 1989-04-06
NO891436L NO891436L (no) 1989-10-09

Family

ID=22652974

Family Applications (1)

Application Number Title Priority Date Filing Date
NO89891436A NO891436L (no) 1988-04-07 1989-04-06 Fremgangsmaate og innretning for forutsigelig nummerslaaingi et telefonsystem.

Country Status (6)

Country Link
US (1) US4829563A (no)
EP (1) EP0336770A3 (no)
AU (1) AU611615B2 (no)
CA (1) CA1306558C (no)
DK (1) DK169089A (no)
NO (1) NO891436L (no)

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US6104802A (en) 1997-02-10 2000-08-15 Genesys Telecommunications Laboratories, Inc. In-band signaling for routing
US6192121B1 (en) 1997-09-19 2001-02-20 Mci Communications Corporation Telephony server application program interface API
US6782087B1 (en) 1997-09-19 2004-08-24 Mci Communications Corporation Desktop telephony application program for a call center agent
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US6711611B2 (en) 1998-09-11 2004-03-23 Genesis Telecommunications Laboratories, Inc. Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure
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US5991393A (en) * 1997-11-04 1999-11-23 Genesys Telecommunicaitons, Laboratories, Inc. Method for telephony call blending
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US7907598B2 (en) 1998-02-17 2011-03-15 Genesys Telecommunication Laboratories, Inc. Method for implementing and executing communication center routing strategies represented in extensible markup language
US6332154B2 (en) 1998-09-11 2001-12-18 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
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US8781092B2 (en) * 2005-05-16 2014-07-15 Noble Systems Corporation Systems and methods for callback processing
US8036374B2 (en) * 2005-05-16 2011-10-11 Noble Systems Corporation Systems and methods for detecting call blocking devices or services
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Also Published As

Publication number Publication date
US4829563A (en) 1989-05-09
EP0336770A2 (en) 1989-10-11
NO891436L (no) 1989-10-09
EP0336770A3 (en) 1990-01-24
DK169089D0 (da) 1989-04-07
AU611615B2 (en) 1991-06-13
DK169089A (da) 1989-10-08
CA1306558C (en) 1992-08-18
AU3252289A (en) 1989-10-12

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