MX2019009811A - Terminal para recopilar un comentario de satisfaccion del usuario, sistema de recopilacion que comprende el terminal, y metodo para recopilar un comentario de satisfaccion del usuario usando el terminal. - Google Patents

Terminal para recopilar un comentario de satisfaccion del usuario, sistema de recopilacion que comprende el terminal, y metodo para recopilar un comentario de satisfaccion del usuario usando el terminal.

Info

Publication number
MX2019009811A
MX2019009811A MX2019009811A MX2019009811A MX2019009811A MX 2019009811 A MX2019009811 A MX 2019009811A MX 2019009811 A MX2019009811 A MX 2019009811A MX 2019009811 A MX2019009811 A MX 2019009811A MX 2019009811 A MX2019009811 A MX 2019009811A
Authority
MX
Mexico
Prior art keywords
user
terminal
collecting
feedback
satisfaction feedback
Prior art date
Application number
MX2019009811A
Other languages
English (en)
Inventor
Obanos Georges
Original Assignee
Yumi Tech
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Yumi Tech filed Critical Yumi Tech
Publication of MX2019009811A publication Critical patent/MX2019009811A/es

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0488—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
    • G06F3/04883—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures for inputting data by handwriting, e.g. gesture or text
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
    • G06F3/0488—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
    • G06F3/04886—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures by partitioning the display area of the touch-screen or the surface of the digitising tablet into independently controllable areas, e.g. virtual keyboards or menus
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201—Market modelling; Market analysis; Collecting market data
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B21/00—Teaching, or communicating with, the blind, deaf or mute
    • G09B21/001—Teaching or communicating with blind persons
    • G09B21/007—Teaching or communicating with blind persons using both tactile and audible presentation of the information
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B21/00—Teaching, or communicating with, the blind, deaf or mute
    • G09B21/001—Teaching or communicating with blind persons
    • G09B21/008—Teaching or communicating with blind persons using visual presentation of the information for the partially sighted
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04H—BROADCAST COMMUNICATION
    • H04H60/00—Arrangements for broadcast applications with a direct linking to broadcast information or broadcast space-time; Broadcast-related systems
    • H04H60/29—Arrangements for monitoring broadcast services or broadcast-related services
    • H04H60/33—Arrangements for monitoring the users' behaviour or opinions

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Accounting & Taxation (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Educational Technology (AREA)
  • Educational Administration (AREA)
  • General Engineering & Computer Science (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Game Theory and Decision Science (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Human Computer Interaction (AREA)
  • Signal Processing (AREA)
  • Social Psychology (AREA)
  • User Interface Of Digital Computer (AREA)
  • Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
  • Arrangements For Transmission Of Measured Signals (AREA)

Abstract

El terminal (4) para recopilar comentario de satisfacción del usuario comprende: una interfaz de usuario que incluye una bocina (32) y una pantalla de video (28) y adaptada para presentar un mensaje a un usuario de acuerdo con uno o más modos de comunicación; - dos botones (16), (18), (20) para recopilar el comentario de un usuario; una computadora electrónica (40) programada para implementar los siguientes pasos: - seleccionar, por medio de un módulo de selección, un modo de comunicación para presentar el mensaje de entre una pluralidad de modos de comunicación habilitados por la interfaz de usuario; - enviar un mensaje de acuerdo con el modo de comunicación seleccionado; - recopilar comentarios enviados por el usuario.
MX2019009811A 2017-02-17 2018-02-16 Terminal para recopilar un comentario de satisfaccion del usuario, sistema de recopilacion que comprende el terminal, y metodo para recopilar un comentario de satisfaccion del usuario usando el terminal. MX2019009811A (es)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR1751300A FR3063166B1 (fr) 2017-02-17 2017-02-17 Terminal de collecte d'un avis de satisfaction d'un utilisateur, systeme de collecte comprenant ce terminal et procede de collecte d'un avis de satisfaction d'un utilisateur au moyen de ce terminal
PCT/EP2018/053944 WO2018149999A1 (fr) 2017-02-17 2018-02-16 Terminal de collecte d'un avis de satisfaction d'un utilisateur, système de collecte comprenant ce terminal et procédé de collecte d'un avis de satisfaction d'un utilisateur au moyen de ce terminal

Publications (1)

Publication Number Publication Date
MX2019009811A true MX2019009811A (es) 2019-11-21

Family

ID=58992992

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2019009811A MX2019009811A (es) 2017-02-17 2018-02-16 Terminal para recopilar un comentario de satisfaccion del usuario, sistema de recopilacion que comprende el terminal, y metodo para recopilar un comentario de satisfaccion del usuario usando el terminal.

Country Status (5)

Country Link
US (1) US20200043020A1 (es)
ES (1) ES2731933R1 (es)
FR (1) FR3063166B1 (es)
MX (1) MX2019009811A (es)
WO (1) WO2018149999A1 (es)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR3095882A1 (fr) * 2019-05-09 2020-11-13 Laurence Huchet De Cintre Procédé d’enregistrement vocal des avis clients, plateformes d’agrégations de contenus vocaux générés par les consommateurs
GB2610408A (en) * 2021-09-02 2023-03-08 Level X Mental Health Concepts Ltd Device and method for logging a person's mood

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20060259922A1 (en) * 2005-05-12 2006-11-16 Checkpoint Systems, Inc. Simple automated polling system for determining attitudes, beliefs and opinions of persons
FI20096093A (fi) * 2009-10-22 2011-04-23 Happyornot Oy Tyytyväisyysilmaisin
US20140331189A1 (en) * 2013-05-02 2014-11-06 Jpmorgan Chase Bank, N.A. Accessible self-service kiosk with enhanced communication features

Also Published As

Publication number Publication date
WO2018149999A1 (fr) 2018-08-23
FR3063166A1 (fr) 2018-08-24
FR3063166B1 (fr) 2021-09-10
ES2731933A2 (es) 2019-11-19
US20200043020A1 (en) 2020-02-06
ES2731933R1 (es) 2019-12-10

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