KR20240017568A - A mobile terminal and method for purchsing at least one home apliance, and a server and method for delivering the home appliance - Google Patents

Abstract

The present disclosure relates to a portable terminal and method for purchasing at least one home appliance, and a server and method for delivering the home appliance.
To this end, the mobile terminal according to the present disclosure can display delivery information received in relation to home appliance orders and request delivery of a plurality of home appliances on the same date to the server. And, the server according to the present disclosure acquires second purchase information about the second home appliance related to at least part of the first purchase information about the first home appliance, and provides delivery information about the first home appliance and the second home appliance. It can be transmitted to at least one mobile terminal among the purchaser of the first home appliance and the purchaser of the second home appliance. Therefore, according to the present disclosure, a buyer can have home appliances delivered and installed on the same date, and home appliance companies or delivery companies can reduce delivery costs.

Description

A mobile terminal and method for purchasing at least one home appliance, and a server and method for delivering the home appliance {A MOBILE TERMINAL AND METHOD FOR PURCHSING AT LEAST ONE HOME APLIANCE, AND A SERVER AND METHOD FOR DELIVERING THE HOME APPLIANCE}

The present disclosure relates to a portable terminal and method for purchasing at least one home appliance, and a server and method for delivering the home appliance.

In general, buyers can purchase products through the Internet or by directly visiting offline stores.

When purchasing a product through these online/offline channels, the purchased product is delivered to the delivery address designated by the buyer through a delivery company.

Conventional Prior Document 1 (Korean Patent Registration No. 10-1863200) relates to a delivery delay compensation method and system in an open market, and a service device for the same. After a buyer purchasing a product in an open market executes payment for the product, If the delivery date of the product has passed a certain period of time, the delivery date is determined to be delayed and compensation for the delivery delay is automatically provided.

However, prior art literature 1 only discloses content that increases trust in e-commerce from buyers by providing points or discount coupons to buyers when delivery is judged to be delayed, but buyers were unable to use products due to delivery delays.

Therefore, when delivery is delayed, there is a need to resolve customer inconvenience by providing continuity of use of the home appliance by renting another home appliance corresponding to the home appliance purchased by the buyer to the buyer.

Additionally, in the past, home appliances that customers ordered in advance and home appliances that they ordered later were not delivered together, so there was a problem of unnecessary shipping costs.

Accordingly, there is a need to reduce delivery costs by shipping home appliances pre-ordered and home appliances ordered later by the same buyer together, or by shipping home appliances of buyers with similar delivery areas or delivery routes together on the same date.

Korean Patent Publication No. 10-1863200

In the past, when delivery was delayed, buyers had to wait until the home appliances they purchased were delivered, and there was inconvenience due to not being able to use the home appliances during this period.

Additionally, in the past, unnecessary shipping costs were incurred as home appliances of buyers who were the same buyer or had the same delivery area (or delivery route) were not delivered together.

Accordingly, the present disclosure provides a rental service for at least one home appliance corresponding to the home appliance purchased by the buyer to the buyer when delivery is delayed.

In addition, the present disclosure provides home appliances that were previously ordered and home appliances that were ordered later by the same buyer to the buyer.

In addition, the present disclosure provides home appliances to buyers who have the same delivery area or similar delivery routes on the same date.

Additionally, this disclosure provides various benefits to buyers who request delivery on the same date.

In addition, the present disclosure provides home appliances to the buyers together when different buyers purchase home appliances online or offline, but the delivery area is the same or the delivery route is similar.

The objects of the present disclosure are not limited to the purposes mentioned above, and other objects and advantages of the present disclosure that are not mentioned can be understood by the following description and will be more clearly understood by the examples of the present disclosure. Additionally, it will be readily apparent that the objects and advantages of the present disclosure can be realized by the means and combinations thereof indicated in the patent claims.

In order to achieve this purpose, this disclosure allows the server to acquire the buyer's purchase information through a mobile terminal or dealer, identify the home appliance purchased by the buyer through the acquired purchase information, and Buyers can be informed that home appliances can be shipped together.

In addition, the present disclosure allows the mobile terminal to transmit the home appliance order input from the purchaser to the server, receive delivery information from the server indicating that the ordered home appliance and the previously ordered home appliance can be delivered together, and provide the information to the purchaser.

In addition, the present disclosure allows the mobile terminal to display delivery dates of home appliances pre-ordered and later-ordered by the buyer, or display delivery dates of home appliances purchased by other buyers through a calendar.

Additionally, in the present disclosure, when a buyer requests delivery on the same date to the server through a mobile terminal, the server can transmit additional information containing various benefits related to delivery on the same date to the mobile terminal.

In addition, the present disclosure provides that the server obtains second purchase information by identifying at least one of the delivery address, the buyer's name, and the buyer's phone number included in the first purchase information, and the delivery address and purchaser included in the obtained second purchase information. At least one of the name and phone number of the buyer can be analyzed. And, through this, the server can determine whether to deliver the home appliance corresponding to the first purchase information and the home appliance corresponding to the second purchase information together.

In addition, the present disclosure provides that when the server determines that delivery of a home appliance is delayed, it identifies at least one home appliance that can be rented corresponding to the home appliance, and provides delivery delay information including a rental proposal for the identified at least one home appliance. It can be transmitted to the corresponding mobile terminal.

In addition, in the present disclosure, the server generates delivery delay information including a list of home appliances that can be rented, the rental price of each home appliance, and information on the reason for delivery delay, and provides the information to the buyer through the buyer's identification information.

In addition, the present disclosure is for the server to determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered.

Additionally, the present disclosure provides a system and method that includes a mobile terminal for purchasing at least one home appliance and a server for delivering the home appliance purchased by the buyer.

In this disclosure, the server identifies the home appliance purchased by the buyer through purchase information, and provides the buyer with the information that the identified home appliance and other home appliances previously ordered by the buyer can be delivered together, so that the buyer can deliver the home appliance on the same date. It can be installed, and delivery companies can reduce delivery costs by reducing the number of deliveries.

In addition, the present disclosure provides the purchaser with delivery information indicating that the home appliance ordered from the server by the mobile terminal and the home appliance previously ordered can be delivered together, thereby preventing the purchaser from wasting unnecessary time while installing each home appliance.

In addition, the present disclosure allows the mobile terminal to display the delivery dates of home appliances pre-ordered by the buyer and home appliances ordered later, or by displaying the delivery dates of home appliances purchased by other buyers through a calendar, so that the buyer can You can select your desired delivery date accordingly.

In addition, the present disclosure provides that when a mobile terminal requests delivery on the same date to the server, the server transmits additional information containing various benefits related to delivery on the same date to the mobile terminal, so that the buyer receives various benefits. Home appliance services can be provided, and home appliance companies can retain and secure customers.

In addition, the present disclosure provides that the server uses at least one of the delivery address, the buyer's name, and the buyer's phone number included in the first purchase information to at least one of the delivery address, the buyer's name, and the buyer's phone number included in the second purchase information. By analyzing and deciding whether to combine shipping, the cost of combined shipping can be reduced.

In addition, in the present disclosure, when it is confirmed that the delivery of a home appliance is delayed, the server identifies at least one home appliance that can be rented corresponding to the home appliance and suggests rental to the buyer, so that the buyer can trust the home appliance company more, and the home appliance Businesses or delivery companies can continuously secure customers by resolving customer complaints.

In addition, the present disclosure allows the server to determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered, so that the purchaser can maintain continuity in the use of the home appliance.

In addition to the above-described effects, specific effects of the present disclosure are described below while explaining specific details for carrying out the invention.

1 is an exemplary diagram showing a system for delivering home appliances according to an embodiment of the present disclosure.
Figure 2 is a block diagram of a mobile terminal for purchasing at least one home appliance according to an embodiment of the present disclosure.
Figure 3 is a flowchart showing the operation process of a mobile terminal for purchasing at least one home appliance according to an embodiment of the present disclosure.
Figure 4 (a) is an example diagram showing a screen for purchasing home appliances on an application according to an embodiment of the present disclosure.
Figure 4 (b) is an example diagram showing a state in which a delivery date correction is entered on a home appliance purchase screen on an application according to an embodiment of the present disclosure.
Figure 5 (a) is an example diagram showing a calendar including expected delivery dates for each of a plurality of home appliances displayed on an application according to an embodiment of the present disclosure.
Figure 5 (b) is an exemplary diagram showing a state of entering combined delivery through a calendar including scheduled delivery dates for a plurality of home appliances according to an embodiment of the present disclosure.
Figure 6 is an example of a screen displayed on an application showing that a plurality of home appliances are delivered together on the same date according to an embodiment of the present disclosure.
Figure 7 is a block diagram of a server delivering at least one home appliance according to an embodiment of the present disclosure.
Figure 8 is a flowchart showing a process in which a server delivering at least one home appliance transmits delivery information to a mobile terminal according to an embodiment of the present disclosure.
Figure 9 is a flowchart showing a process for providing benefits through combined delivery of a plurality of home appliances according to an embodiment of the present disclosure.
Figure 10 is a flowchart showing the operation process of a system for inquiring about combined delivery of home appliances to a purchaser according to an embodiment of the present disclosure.
Figure 11 is a flowchart showing a process in which a server provides a rental service to a mobile terminal when delivery of a home appliance is delayed according to an embodiment of the present disclosure.
Figure 12 is a flowchart showing a process for providing a home appliance rental service to a purchaser when delivery of home appliances is delayed according to an embodiment of the present disclosure.
Figure 13(a) is an example diagram showing delivery delay information displayed by a mobile terminal according to an embodiment of the present disclosure.
Figure 13 (b) is an example of a mobile terminal selecting a home appliance included in delivery delay information according to an embodiment of the present disclosure.

The above-described objects, features, and advantages will be described in detail later with reference to the attached drawings, so that those skilled in the art will be able to easily implement the technical idea of the present disclosure. In describing the present disclosure, if it is determined that a detailed description of known technology related to the present disclosure may unnecessarily obscure the gist of the present disclosure, the detailed description will be omitted. Hereinafter, preferred embodiments according to the present disclosure will be described in detail with reference to the attached drawings. In the drawings, identical reference numerals are used to indicate identical or similar components.

Although first, second, etc. are used to describe various components, these components are of course not limited by these terms. These terms are only used to distinguish one component from another component, and unless specifically stated to the contrary, the first component may also be a second component.

Throughout the specification, unless otherwise stated, each element may be singular or plural.

As used herein, singular expressions include plural expressions unless the context clearly dictates otherwise. In the present application, terms such as “consists of” or “comprises” should not be construed as necessarily including all of the various components or steps described in the specification, and some of the components or steps may include It may not be included, or it should be interpreted as including additional components or steps.

Throughout the specification, when referred to as “A and/or B”, this means A, B or A and B, unless specifically stated to the contrary, and when referred to as “C to D”, this means unless specifically stated to the contrary. Unless absent, it means C or higher and D or lower.

Hereinafter, a mobile terminal and method for purchasing at least one home appliance, and a server and method for delivering the home appliance according to some embodiments of the present disclosure will be described.

1 is an exemplary diagram showing a system for delivering home appliances according to an embodiment of the present disclosure.

Referring to FIG. 1, the home appliance delivery system 100 according to an embodiment of the present disclosure includes mobile terminals 120a, 120b, and 120c that purchase at least one home appliance, and a server 110 that delivers the home appliance. may include. For example, mobile terminals 120a, 120b, and 120c can order home appliances online through an application for purchasing home appliances (eg, ThinQ). Hereinafter, for convenience of explanation, the mobile terminals 120a, 120b, and 120c may be referred to as the mobile terminal 120.

According to one embodiment, the mobile terminal 120 executes an application for purchasing home appliances (e.g., ThinQ) and receives a command (e.g., home appliance selection, payment, delivery request, etc.) according to the purchaser's home appliance selection. You can. Then, the mobile terminal 120 may transmit information about the home appliance order to the server 110 (e.g., home appliance manufacturer server, online shopping mall server, home appliance dealer server, etc.) through an application based on the input command.

Additionally, the mobile terminal 120 may receive delivery information from the server 110 in response to transmission of information about the home appliance order, and display the received delivery information on the application. For example, the delivery information includes the delivery date (e.g., June 22) for the first home appliance (e.g., washing machine) previously ordered by the purchaser of the first mobile terminal 120, and the currently ordered second home appliance (e.g., : Refrigerator) can include the delivery date (e.g. June 24th).

According to one embodiment, with delivery information displayed on the application, the mobile terminal 120 sends a request for delivery on the same date for a plurality of home appliances (e.g., washing machine, refrigerator, etc.) selected by the buyer to the server through the application. It can be sent to (110).

According to one embodiment, the mobile terminal 120 may display a calendar (eg, June) on an application and display a delivery date for each of a plurality of home appliances included in the delivery information on the calendar. In addition, the mobile terminal 120 may receive a selection input for at least two home appliances desired to be delivered on the same date (eg, June 27) among a plurality of home appliances through an application.

For example, if the delivery date of a washing machine was June 22nd, but the delivery date of an additional refrigerator ordered by the same buyer (or the same delivery address, etc.) after a certain period of time (e.g. 2 days or more) was June 24th, the buyer may request delivery on the same date to the server 110 through the mobile terminal 120 (e.g., an application) so that the washing machine can be received on the delivery date of the refrigerator.

In this way, the buyer can match various delivery dates for various home appliances or products through the application and make a request to the server 110.

According to one embodiment, the mobile terminal 120 receives additional information related to delivery on the same date from the server 110 as a benefit for reducing delivery costs due to matching delivery dates, and stores the received additional information on the application. It can be displayed in .

For example, the additional information may include information about benefits provided to the buyer upon request for delivery on the same date. Additionally, the benefit may include at least one of a home appliance discount coupon, an additional after-sales service period, free after-sales service for other home appliances, and a gift of consumables for home appliances.

According to one embodiment, the server 110 obtains first purchase information (e.g., phone number, delivery address, buyer name, etc.) of the first mobile terminal 120a that ordered the washing machine for the first home appliance (e.g., washing machine). can do. In addition, the server 110 provides second purchase information (e.g., the phone number of the first mobile terminal 120a that ordered the refrigerator) for the second home appliance (e.g., refrigerator) related to at least part of the obtained first purchase information, The delivery address, buyer's name, etc., or the phone number, delivery address, buyer's name, etc. of the second mobile terminal 120b that ordered the washing machine, or the phone number, delivery address, buyer's name, etc. for the TV ordered from the home appliance dealer) can be obtained.

For example, the server 110 receives purchase information about home appliances through at least one mobile terminal (120a, 120b, 120c), or purchases home appliances through home appliance dealers (e.g., LG Best Shop, Hi-Mart, etc.) You can obtain purchasing information.

According to one embodiment, the server 110 identifies at least one of a predetermined radius (e.g., within 5 km) centered on the first delivery address included in the obtained first purchase information and a delivery route to the first delivery location. can do. In addition, the server 110 may obtain purchase information about a second home appliance that can be delivered on the same day as the first home appliance, based on identification of at least one of a certain radius and a delivery route.

According to one embodiment, the server 110 may transmit delivery information about the first home appliance and the second home appliance to at least one mobile terminal among the purchaser of the first home appliance and the purchaser of the second home appliance.

Thereafter, the server 110 is connected to at least one of the mobile terminal of the purchaser of the first home appliance (e.g., the first mobile terminal 120a) and the mobile terminal of the purchaser of the second home appliance (e.g., the first mobile terminal 120b). When approval for delivery on the same date of the purchased home appliance is received from , additional information related to delivery on the same date can be transmitted to the mobile terminal that requested the approval.

According to one embodiment, when it is identified that the delivery of the home appliance being delivered is delayed, the server 110 acquires information about the mobile terminal of the purchaser who purchased the home appliance being delivered and the home appliance being delivered, and At least one home appliance that can be rented corresponding to the home appliance in use can be identified. Additionally, the server 110 may transmit delivery delay information including a list and rental price for the identified at least one home appliance to the identified mobile terminal.

Additionally, when an application for a home appliance rental service is received from a mobile terminal in response to transmission of the delivery delay information, the server 110 may provide a rental service for the home appliance based on the received application. For example, the server 110 may transmit information requesting a rental service for the home appliance applied for by the purchaser to the relevant company (eg, server).

According to one embodiment, the server 110 may determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered.

Figure 2 is a block diagram of a mobile terminal for purchasing at least one home appliance according to an embodiment of the present disclosure.

Referring to FIG. 2, a mobile terminal 120 for purchasing at least one home appliance according to an embodiment of the present disclosure may include a display unit 210, a memory 220, a communication unit 230, and a processor 240. You can.

The configuration of the mobile terminal 120 shown in FIG. 2 is according to one embodiment, and the components of the mobile terminal 120 are not limited to the embodiment shown in FIG. 2, and some components can be added as needed. , may be changed or deleted.

According to one embodiment, the display unit 210 may display an application for ordering at least one home appliance (eg, LG ThinQ). Additionally, the display unit 210 can display delivery information received from the server 110 through an application. The display unit 210 may include a touch screen that receives input by touch or hovering and displays data.

According to one embodiment, the display unit 210 can display or receive information about the total service and may include a control circuit for this.

According to one embodiment, the memory 220 may include volatile memory or non-volatile memory. For example, the memory 220 may include commands for ordering home appliances through an application or shopping mall, commands for displaying delivery information for the ordered home appliances, and information on the same date for a plurality of home appliances based on the displayed delivery information. You can store commands that request delivery to the server. Alternatively, the memory 220 may store programs and applications including these instructions.

According to one embodiment, the communication unit 230 may transmit information about home appliance orders to the server 110 or receive delivery information about home appliance orders from the server 110, and at least one device for such transmission and reception May include circuits.

According to one embodiment, the processor 240 may have an artificial intelligence algorithm (eg, ThinQ) built into it. Alternatively, the algorithm for artificial intelligence may be implemented by the processor 240. Artificial intelligence is a program that imitates the human brain's neural network and can support deep learning algorithms that independently analyze, recognize, reason, and judge various data.

According to one embodiment, the processor 240 may transmit purchase information about the order of a home appliance that the buyer wishes to purchase to the server 110 through the communication unit 230.

When a buyer runs an application (eg, LG ThinQ) to purchase a home appliance, the processor 240 may display the application on the display unit 210. In addition, the processor 240 provides information on the home appliance selected by the buyer through the application (e.g., manufacturer, model name, type, manufacturer, color, size, etc.) and the buyer's information (e.g., buyer's name, phone number, delivery address, desired delivery date). etc.) may be transmitted to the server 110.

According to one embodiment, the processor 240 may receive delivery information in relation to the transmitted purchase information and display the received delivery information on the display unit 210 through an application.

For example, the delivery information includes the delivery date (e.g., June 22) for the first home appliance (e.g., washing machine) previously ordered by the purchaser of the first mobile terminal 120a, and the second home appliance (e.g., currently ordered). may include a delivery date (e.g., June 24th) for the refrigerator).

Alternatively, the delivery information may include a delivery date (e.g., June 24) for the second home appliance (e.g., washing machine) previously ordered by the purchaser of the second mobile terminal 120b.

According to one embodiment, the processor 240 may display an application for ordering home appliances through the display unit 210 and display delivery information received from the server 110 through the application. In addition, the processor 240 may transmit a delivery request for a plurality of home appliances on the same date to the server 110 through an application based on the display of the delivery information.

For example, buyers requesting delivery on the same date may be the same buyer or different buyers.

According to one embodiment, in response to the request, the processor 240 may receive additional information related to delivery on the same date from the server 110, and display the received additional information on the display unit 210. there is.

For example, the additional information may include information about benefits provided to the buyer upon request for delivery on the same date. In addition, these benefits include, when purchasing home appliances in the future, a purchase discount coupon for the home appliance being purchased, an additional A/S period for the home appliance you currently own, free A/S for other home appliances, periodic home appliance care service, and a gift of home appliance consumables. It may include at least one of:

According to one embodiment, if the buyer approves delivery of the home appliance on the same date, this approval may be transmitted to the server 110.

Figure 3 is a flowchart showing the operation process of a mobile terminal for purchasing at least one home appliance according to an embodiment of the present disclosure. Figure 4 (a) is an example diagram showing a screen for purchasing home appliances on an application according to an embodiment of the present disclosure. Figure 4 (b) is an example diagram showing a state in which a delivery date correction is entered on a home appliance purchase screen on an application according to an embodiment of the present disclosure. Figure 5 (a) is an example diagram showing a calendar including expected delivery dates for each of a plurality of home appliances displayed on an application according to an embodiment of the present disclosure. Figure 5 (b) is an exemplary diagram showing a state of entering combined delivery through a calendar including scheduled delivery dates for a plurality of home appliances according to an embodiment of the present disclosure. Figure 6 is an example of a screen displayed on an application showing that a plurality of home appliances are delivered together on the same date according to an embodiment of the present disclosure.

Hereinafter, with reference to FIGS. 2 to 6, the operation process of a mobile terminal for purchasing at least one home appliance according to an embodiment of the present disclosure will be described in detail as follows.

According to one embodiment, the processor 240 may identify whether a command for executing an application for ordering home appliances is input (S310). When a buyer selects an application (eg, LG ThinQ) for ordering home appliances, the processor 240 may determine this selection as a command to execute the application.

According to one embodiment, the processor 240 may display an application (S312). When a buyer selects an application (eg, LG ThinQ) for ordering home appliances, the processor 240 may display the application through the display unit 210 .

According to one embodiment, the processor 240 may identify whether an input for ordering a home appliance is received through the displayed application (S314). The processor 240 may receive input (e.g., home appliance selection, option selection, delivery address input, desired delivery date input, etc.) entered by the buyer to order a home appliance through the executed application.

According to one embodiment, the processor 240 may transmit information about the entered home appliance order (S316). The processor 240 may generate purchase information based on inputs entered to order a home appliance (e.g., home appliance selection, option selection, delivery address input, desired delivery date input, etc.). For example, the purchase information may include home appliance information (e.g., manufacturer, model name, type, manufacturer, color, size, etc.) and buyer information (e.g., purchaser's name, phone number, delivery address, desired delivery date, etc.) You can.

The processor 240 may transmit this purchase information to the server 110.

According to one embodiment, the processor 240 may identify whether delivery information regarding the ordered home appliance is received (S318). The processor 240 may obtain delivery information including information about the expected delivery date for the home appliance ordered in the above process (S316) through the communication unit 230.

For example, the delivery information may include information about the delivery date (eg, June 22) for the first home appliance (eg, washing machine) previously ordered by the purchaser of the first mobile terminal 120a.

Alternatively, the delivery information may include information on the delivery date (e.g., June 22) for the first home appliance (e.g., washing machine) previously ordered by the purchaser of the first mobile terminal (120a), and the first mobile terminal (120a) It may include information about the delivery date (e.g., June 24th) for the second home appliance (e.g., refrigerator) currently ordered by the purchaser.

For example, the delivery information may include information on the delivery date (e.g., June 24) for the first home appliance (e.g., refrigerator) currently ordered by the purchaser of the first mobile terminal (120a), and the second mobile terminal ( 120b) may include information about the delivery date (e.g., June 24) for the second home appliance (e.g., washing machine) ordered by the buyer.

In this case, the information about the second home appliance (eg, washing machine) ordered by the buyer of the second mobile terminal (120b) is the delivery area of the first home appliance (eg, refrigerator) currently ordered by the buyer of the first mobile terminal (120a) or Can be selected when the delivery routes are the same.

According to one embodiment, the processor 240 may display the received delivery information through an application (S320). The processor 240 may display a calendar (eg, June) on the application and include a delivery date for each of a plurality of home appliances included in the delivery information on the calendar. For example, the processor 240 may display a calendar on the display unit 210 that includes the expected delivery date of at least one other home appliance that has the same delivery area or same delivery route in a specific month (e.g., June). there is.

Through this calendar, buyers can change the delivery of the home appliances they ordered to another date, thereby reducing delivery costs. Additionally, home appliance sellers (or delivery companies) can provide buyers with benefits from reduced shipping costs.

Referring to (a) of FIG. 4, a buyer may purchase a home appliance (or product) through an application installed on the mobile terminal 120, and the application may display a screen 410 according to the purchase of the home appliance. For example, the screen 410 may include an image 411 of the home appliance purchased by the buyer, the quantity and price of the purchased home appliance 412, and an expected delivery date 413. For example, the screen 410 may include a menu 414 for modifying the expected delivery date of home appliances.

Referring to (b) of FIG. 4, the buyer may select menu 414 (415) to modify the delivery date of the home appliance. When the buyer selects the menu 414 (415), the processor 240 may display a screen as shown in FIG. 5 through the application.

Referring to (b) of FIG. 5, when the buyer selects the menu 414 to modify the expected delivery date of the home appliance, or when the mobile terminal 120 receives delivery information from the server 110, the processor 240 ) can display the calendar 510 on the screen 410.

For example, the calendar 510 not only shows the delivery schedule for each of the plurality of home appliances purchased by the buyer, but also shows the delivery address of another buyer located within a certain radius (e.g., 5 km) around the buyer's delivery address, or the buyer's delivery address. You can display information about the delivery date of other buyers with similar routes.

For example, if the buyer has previously purchased a first home appliance (eg, a washing machine), the delivery date of the first home appliance (eg, a washing machine) may be scheduled for March 7th.

In this situation, if the buyer additionally purchases a second home appliance (e.g., a refrigerator), and the delivery date of the second home appliance (e.g., a refrigerator) is scheduled for March 13, the buyer will purchase the first home appliance (e.g., a washing machine). To select the delivery date (March 7th) as the delivery date (March 13th) of the second home appliance (eg, refrigerator), menu 511 can be selected.

In this way, even though the buyer delays the delivery date (March 7) of the first home appliance (eg, washing machine), the delivery company or home appliance seller can reduce two deliveries to one. In addition, delivery companies or home appliance sellers can reduce shipping costs through this one-time delivery, and receive benefits from reduced shipping costs (e.g., home appliance discount coupons, additional A/S periods, free A/S for other home appliances, and home appliance discounts). At least one consumable gift) may be provided to the purchaser.

According to one embodiment, the processor 240 may identify whether a request for delivery of a plurality of home appliances on the same date is input (S322). For example, in order for the buyer to match the delivery date of the home appliance he or she previously purchased with the delivery date of the home appliance he or she has currently purchased, the purchaser may select the same date (e.g., the delivery date of the home appliance he or she has previously purchased, or the delivery date of the home appliance he or she has currently purchased). date) can be selected.

Alternatively, the buyer may select a specific date (e.g., a date different from the delivery date of the existing or currently purchased home appliance) to match the delivery date of the home appliance he or she previously purchased. .

Alternatively, the buyer may designate the delivery date of the currently purchased home appliance as the delivery date of another buyer in order to match the delivery date of the home appliance currently purchased by the purchaser with the delivery date of the home appliance ordered by another buyer.

In this way, delivery information includes not only the delivery date of the home appliances that the purchaser has previously purchased, but also information about the delivery dates of home appliances purchased by other buyers within a certain radius (e.g., 5km) around the customer's delivery address or along the same delivery route. may include.

Referring to FIG. 6, when the buyer matches the delivery date for a plurality of home appliances (e.g., combined delivery), the processor 240 may display a screen 610 indicating that the plurality of home appliances are delivered on the same date. there is. The screen 610 displays an image 411 of the home appliance purchased by the buyer, the quantity and price of the purchased home appliance 412, and a plurality of home appliances (e.g., a first home appliance (washing machine), a second home appliance (refrigerator) ) may include information 611 indicating that it is delivered together.

According to one embodiment, the processor 240 may transmit a same-day delivery request for a plurality of home appliances (S324). The buyer matches the delivery date of the home appliance he or she previously purchased (e.g., a washing machine) with the delivery date of the home appliance he or she currently purchased (e.g., a refrigerator) on the same date (e.g., the delivery date of the previously purchased home appliance, or the current date). You can request delivery on the delivery date of the purchased home appliance. For example, a buyer may request the server 110 through a mobile terminal (eg, ThinQ application) to have the washing machine and refrigerator delivered on the same date.

Alternatively, the buyer may select a different date to match the delivery date of the home appliance he or she previously purchased and the delivery date of the home appliance he or she has currently purchased, and then make a request to the server 110 through a mobile terminal (e.g., ThinQ application). .

Alternatively, the buyer selects the delivery date of another buyer in order to match the delivery date of the home appliance he or she has currently purchased with the delivery date of the home appliance ordered by another buyer, and then sends the delivery date to the server 110 through a mobile terminal (e.g. ThinQ application). You can request it.

For example, in FIG. 6 , when the buyer selects the immediate purchase menu 612, the processor 240 selects the first home appliance (e.g., a washing machine) that the purchaser has previously purchased and the second home appliance (e.g., a washing machine) that the purchaser has currently purchased. You can request the server 110 to have the refrigerator) delivered together (e.g., March 13th).

Figure 7 is a block diagram of a server delivering at least one home appliance according to an embodiment of the present disclosure.

Referring to Figure 7, the server 110 that delivers at least one home appliance according to an embodiment of the present disclosure includes an input unit 710, a display unit 720, a memory 730, a communication unit 740, and a processor 750. ) may include.

The configuration of the server 110 shown in FIG. 7 is according to one embodiment, and the components of the server 110 are not limited to the embodiment shown in FIG. 7, and some components may be added or changed as needed. Or it can be deleted.

According to one embodiment, the input unit 710 may receive purchase information about home appliances purchased by the buyer from a salesperson at an offline store (eg, LG Best Shop, Hi-Mart, home appliance dealer, etc.).

According to one embodiment, the display unit 720 may display information about various operations performed by the server 110 regarding delivery of a plurality of home appliances on the same day (eg, combined delivery). The display unit 720 may include a touch screen that receives input by touch or hovering and displays data.

According to one embodiment, the display unit 720 can display or receive various information regarding home appliance purchase and home appliance delivery, and may include a control circuit for this.

According to one embodiment, the memory 730 may include volatile memory or non-volatile memory. For example, the memory 730 stores purchase information for each of various types of home appliances (e.g., home appliance type, size, color, model, price, purchase date, buyer's name, buyer's phone number, delivery address, online/offline purchase). method, etc.) are stored.

In addition, the memory 730 includes benefits provided to buyers who match the delivery date (e.g., includes at least one of a home appliance discount coupon, an additional A/S period, free A/S for other home appliances, and a gift of consumables for home appliances). Information about can be stored.

Additionally, the memory 730 may store instructions for obtaining first purchase information about a first home appliance and obtaining second purchase information about a second home appliance related to at least a portion of the obtained first purchase information. . Additionally, the memory 730 may store commands for transmitting delivery information about the first home appliance and the second home appliance to at least one mobile terminal of the purchaser of the first home appliance and the purchaser of the second home appliance.

According to one embodiment, the communication unit 740 is capable of transmitting and receiving at least one signal, purchase information, delivery information, and additional information with at least one mobile terminal 120a, 120b, and 120c, and a device for such transmission and reception is provided. It may include at least one circuit.

According to one embodiment, the processor 750 may have an artificial intelligence algorithm (eg, ThinQ) built into it. Alternatively, the algorithm for artificial intelligence may be implemented by the processor 750. Artificial intelligence is a program that imitates the human brain's neural network and can support deep learning algorithms that independently analyze, recognize, reason, and judge various data.

Through this, the processor 750 can not only determine additional information including appropriate benefits related to home appliance delivery, but also include at least one circuit that transmits the additional information to the corresponding mobile terminal.

According to one embodiment, the processor 750 may obtain first purchase information about the first home appliance. The processor 750 obtains purchase information related to home appliance orders from the mobile terminal 120 through the communication unit 740, or obtains it based on the salesperson's input through the input unit 710 (or display unit 720). You can.

For example, a buyer may purchase home appliances through an application on the mobile terminal 120 (e.g., ThinQ), a shopping mall, or directly visit an offline store (e.g., LG Best Shop, Hi-Mart, home appliance dealer, etc.) to purchase home appliances. You can purchase .

When a buyer purchases a home appliance through the mobile terminal 120, purchase information is transmitted to the server 110. Alternatively, when a buyer purchases home appliances by visiting an offline store (e.g., LG Best Shop, Hi-Mart, home appliance dealer, etc.), the salesperson enters purchase information related to the home appliance purchase through the screen displayed on the display unit 720. do. Purchase information may include information about home appliances (e.g., type, model name, price range, color, and size of the home appliance) and buyer information (e.g., buyer name, phone number, delivery address, desired delivery date, etc.).

In this way, the processor 750 may receive purchase information from a mobile terminal that purchases home appliances, or may obtain it according to an offline purchase.

According to one embodiment, the processor 750 obtains second purchase information about the second home appliance related to at least part of the first purchase information (e.g., delivery address, home appliance type, delivery route, etc.) from the memory 730. You can. For example, the second purchase information may be purchase information corresponding to the same buyer as the purchaser corresponding to the first purchase information. Alternatively, the second purchase information may be purchase information corresponding to another buyer whose home appliance delivery date is the same as the first purchase information.

According to one embodiment, the processor 750 may identify at least one of a predetermined radius centered on the first delivery address included in the first purchase information and a delivery route to the first delivery location. And, the processor 750 obtains purchase information of the second home appliance that can be delivered on the same day as the first home appliance from the memory 730, based on identification of at least one of the constant radius and the delivery route. can do. At least some of the first purchase information and the second purchase information may be received from the mobile terminal of the buyer purchasing the home appliance, or may be obtained through an offline store that sells the home appliance.

According to one embodiment, the processor 750 may transmit delivery information about the first home appliance and the second home appliance to at least one mobile terminal of the buyer of the first home appliance and the buyer of the second home appliance through the communication unit 740. there is.

For example, when the first buyer transmits delivery information about the first home appliance and the second home appliance to the server 110, the processor 750 sends the delivery information about the first home appliance and the second home appliance to the first buyer. It can be transmitted to the mobile terminal 120a.

In addition, the first buyer transmits delivery information about the first home appliance to the server 110, and the second buyer (e.g., a delivery address different from that of the first home appliance) transmits delivery information about the second home appliance to the server 110. When transmitting, the processor 750 may transmit delivery information about the first and second home appliances to the first buyer's mobile terminal 120a and the second buyer's mobile terminal 120b.

According to one embodiment, when the processor 750 identifies that the delivery of the home appliance being delivered is delayed, it stores the mobile terminal 120a of the purchaser who purchased the home appliance being delivered, and information about the home appliance being delivered. It can be obtained from (730). In addition, the processor 750 identifies at least one home appliance that can be rented corresponding to the home appliance being delivered, and sends delivery delay information including a list and rental price for the identified at least one home appliance to the communication unit 740. It can be transmitted to the identified mobile terminal 120a.

According to one embodiment, when an application for a home appliance rental service is received from the mobile terminal 120a in response to transmission of the delivery delay information, the processor 750 provides a rental service for the home appliance based on the received application. can be provided.

According to one embodiment, the processor 750 may transmit delivery delay information including a list of the identified at least one home appliance and a rental price to the identified mobile terminal 120a through the communication unit 740. there is. The delivery delay information may include information about at least one rentable home appliance. For example, the processor 750 may determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered.

Figure 8 is a flowchart showing a process in which a server delivering at least one home appliance transmits delivery information to a mobile terminal according to an embodiment of the present disclosure.

Hereinafter, with reference to FIGS. 7 and 8, a process in which a server delivering at least one home appliance according to an embodiment of the present disclosure transmits delivery information to a mobile terminal will be described in detail as follows.

According to one embodiment, the server 110 (eg, processor 750) may identify whether first purchase information for the first home appliance is received (S810). The server 110 (e.g., processor 750) provides first purchase information for the first home appliance (e.g., washing machine) (e.g., phone number of the first mobile terminal 120a that ordered the washing machine, delivery address, buyer name, home appliance type, model name, price range, color, desired delivery date, and home appliance size, etc.) can be received from the mobile terminal 120a or obtained from the memory 730.

According to one embodiment, the server 110 (eg, processor 750) may identify the delivery address included in the first purchase information (S812). The server 110 (eg, processor 750) may analyze the first purchase information to identify the buyer and the delivery address.

According to one embodiment, the server 110 (eg, processor 750) may obtain second purchase information about a second home appliance that can be delivered on the same day as the first home appliance (S814). Based on the acquisition of the first purchase information, the server 110 (e.g., processor 750) generates second purchase information about a second home appliance that can be delivered on the same date as the first home appliance (e.g., the first home appliance that ordered a washing machine). Receive phone number, delivery address, buyer's name, type of home appliance, model name, price range, color, desired delivery date, and size of home appliance, etc.) of the mobile terminal 120a (or the second mobile terminal 120b) from the mobile terminal 120a. Alternatively, it can be obtained from the memory 730.

For example, the server 110 (eg, processor 750) may obtain second purchase information from the memory 730 in which at least one of the purchaser and delivery address included in the first purchase information is the same.

According to one embodiment, the server 110 (eg, processor 750) may transmit delivery information about delivery of the first home appliance and the second home appliance on the same day to the mobile terminal (S816). The server 110 (eg, processor 750) may generate delivery information for delivery of the first home appliance and the second home appliance on the same date. And, the server 110 (eg, processor 750) may transmit the generated delivery information to the first mobile terminal 120a corresponding to the first and second home appliances.

Alternatively, the server 110 (e.g., processor 750) transmits the generated delivery information to the first mobile terminal 120a corresponding to the first home appliance, and the second mobile terminal 120b corresponding to the second home appliance. can be transmitted respectively.

Figure 9 is a flowchart showing a process for providing benefits through combined delivery of a plurality of home appliances according to an embodiment of the present disclosure.

Hereinafter, with reference to FIG. 9, the process of providing benefits through combined delivery of a plurality of home appliances according to an embodiment of the present disclosure will be described in detail as follows.

According to one embodiment, when a buyer purchases a home appliance, the server 110 may start a process of analyzing the buyer's purchase information in order to start a delivery process for the home appliance purchased by the buyer (S910).

According to one embodiment, the server 110 may identify whether there are home appliances that have not yet been delivered because the buyer previously purchased other home appliances (S912). Alternatively, the server 110 may identify whether there is a home appliance purchased by another buyer that has the same delivery date as the home appliance ordered by the buyer.

For example, if it is identified that the buyer previously purchased another home appliance and there are no home appliances that have not yet been delivered, or if there are no home appliances purchased by another buyer with the same delivery date as the home appliance ordered by the buyer, the server (110) may proceed with the existing delivery process by requesting delivery of the home appliance from the home appliance delivery company (e.g., server) (S914).

According to one embodiment, if the buyer has previously purchased another home appliance and is identified as having an home appliance that has not yet been delivered, or if there is an home appliance purchased by another buyer with the same delivery date of the home appliance ordered by the buyer. Once identified, the server 110 can identify whether the home appliance purchased by the buyer is a simple delivery (eg, dryer, rice cooker, consumables, accessory order, etc.) (S916).

According to one embodiment, if the home appliance purchased by the buyer is identified as simple delivery (e.g., dryer, rice cooker, consumables, accessory order, etc.), the server 110 sends the home appliance to the delivery company (e.g., server) of the home appliance. You can proceed with the existing delivery process by requesting delivery (S914).

According to one embodiment, if the home appliance purchased by the buyer is identified as not being simply delivered (e.g., dryer, rice cooker, consumables, accessory order, etc.), the server 110 determines that the buyer has previously purchased another home appliance and has not yet delivered it. It can be determined whether there are home appliances that have not been completed or whether there are home appliances purchased by another buyer with the same delivery date as the home appliances ordered by the buyer (S918). For example, the server 110 may identify through the delivery company whether delivery of a product previously purchased by the buyer has been completed.

According to one embodiment, if delivery of a product previously purchased by the buyer has not been completed or delivery of a home appliance purchased by another buyer that is the same as the delivery date of the home appliance ordered by the buyer has not been completed, The server 110 may notify the combined delivery process to the purchaser's mobile terminal and/or another purchaser's mobile terminal (S920).

According to one embodiment, when consent to combined shipping is received from the buyer, the server 110 may proceed with the combined shipping process through the delivery company (S922, S924). The server 110 transmits a request for combined delivery of a plurality of home appliances corresponding to a purchaser who has agreed to combined delivery to the delivery company's server (not shown), thereby allowing the delivery company to proceed with the combined delivery.

If consent to combined shipping is not received from the buyer or the buyer does not agree, the server 110 can proceed with the existing shipping process through the shipping company (S914).

According to one embodiment, the server 110 may provide benefits to the buyer when combined shipping is completed and the purchase is confirmed by the buyer. For example, the server 110 may provide various benefits (e.g., at least one of a home appliance discount coupon, an additional A/S period, free A/S for another home appliance, and a gift of consumables for home appliances) to the buyer's mobile terminal. there is.

Figure 10 is a flowchart showing the operation process of a system for inquiring about combined delivery of home appliances to a purchaser according to an embodiment of the present disclosure.

Hereinafter, with reference to FIG. 10, the operation process of the system for inquiring about combined delivery of home appliances to a purchaser according to an embodiment of the present disclosure will be described in detail as follows.

According to one embodiment, the first mobile terminal 120a may transmit purchase information to the server 110 (S1010). The first mobile terminal 120a may transmit purchase information about a home appliance (eg, washing machine) purchased by the buyer through an application (eg, LG ThinQ) to the server 110.

According to one embodiment, the second mobile terminal 120b may transmit purchase information to the server 110 (S1012). The second mobile terminal 120b may transmit purchase information about a home appliance (eg, refrigerator) purchased by the buyer through an application (eg, LG ThinQ) to the server 110.

According to one embodiment, the server 110 may identify whether home appliance purchases have been received from a plurality of buyers (S1014). When home appliance purchases are received from a plurality of buyers, the server 110 may store purchase information for each home appliance purchase.

For example, the server 110 may receive purchase information through a mobile terminal, or may obtain purchase information about home appliances through a home appliance dealer (eg, LG Best Shop, Hi-Mart, etc.). Additionally, the server 110 may store purchase information submitted or received through various paths.

According to one embodiment, the server 110 may identify the delivery address of the first home appliance (S1016). The server 110 may identify at least one of the buyer, delivery address, and desired delivery date based on analysis of the received or first purchase information.

According to one embodiment, the server 110 may obtain second purchase information about a second home appliance that can be delivered on the same day as the first home appliance (S1018). The server 110 identifies at least one of the purchaser, delivery address, and desired delivery date of the first purchase information, and provides second purchase information that is the same or similar to at least one of the purchaser, delivery address, and desired delivery date of the identified first purchase information. It can be obtained from memory 530.

For example, the server 110 uses at least one of the buyer, delivery address, and desired delivery date of the first purchase information to determine whether the buyer has previously purchased another home appliance (i.e., delivery has not yet been completed). The second purchase information included may be obtained from the memory 530.

Additionally, the server 110 may obtain from the memory 530 purchase information about another purchaser that is the same or similar to at least one of the purchaser, delivery address, and desired delivery date of the first purchase information.

In addition, the server 110 obtains purchase information about other purchasers that is the same as or similar to at least one of the purchaser, delivery address, and desired delivery date of the first purchase information through a home appliance dealer (e.g., LG Best Shop, Hi-Mart, etc.) can do.

According to one embodiment, the server 110 may obtain identification information of the purchaser of each of the first and second home appliances (S1020). The server 110 may obtain identification information (eg, at least one of a wireless phone number, a landline phone number, an email, and an SNS account) of the buyer who purchased the first home appliance. Additionally, the server 110 may obtain identification information (eg, at least one of a wireless phone number, a landline phone number, an email, and an SNS account) of the buyer who purchased the second home appliance.

For example, if the buyer who ordered the first home appliance and the second home appliance is the same, the server 110 may obtain only the identification information of the buyer who ordered the first home appliance and the second home appliance.

According to one embodiment, the server 110 may generate delivery information for delivery on the same day based on the obtained identification information (S1022). If it is determined that a plurality of home appliances (eg, including a first home appliance and a second home appliance) can be delivered on the same day, the server 110 may generate delivery information requesting delivery on the same day to the corresponding purchaser.

For example, when the first home appliance and the second home appliance are purchased by the same buyer (e.g., when the delivery dates of each home appliance are different), the server 110 may create a calendar including the delivery date of each home appliance. there is.

Alternatively, when the first home appliance and the second home appliance are purchased by different buyers (e.g., when the delivery dates of each home appliance are different), the server 110 may create a calendar including the delivery date of each home appliance. .

Alternatively, when the first home appliance and the second home appliance are purchased by different buyers (e.g., when the delivery address of each home appliance is within a certain distance or when the delivery route is similar), the server 110 records the delivery date of each home appliance. You can create a calendar containing .

According to one embodiment, the server 110 may transmit the generated delivery information to the first mobile terminal 120a (S1024). The server 110 may transmit the generated delivery information to the first mobile terminal 120a that is determined to be capable of same-day delivery. Based on the purchase information (e.g., first purchase information) received from the first mobile terminal 120a, the server 110 sets certain conditions (e.g., within a certain radius (e.g., 5 km) around the delivery address, and the delivery route is Similarly, other purchase information (e.g., second purchase information) that satisfies the delivery date interval within a certain interval (e.g., 5 days) can be identified.

According to one embodiment, the server 110 may transmit the generated delivery information to the second mobile terminal 12ba (S1026). The server 110 may transmit the generated delivery information to the second mobile terminal 120b that is determined to be capable of same-day delivery.

In this way, the server 110 may transmit the generated delivery information to the first mobile terminal 120a corresponding to the first purchase information and the second mobile terminal 120b corresponding to the second purchase information.

According to one embodiment, the first mobile terminal 120a may display delivery information (S1028). The first mobile terminal 120a, which has received delivery information from the server 110, can display it on the calendar through the application. This calendar may include not only a delivery schedule for each of a plurality of home appliances purchased by the purchaser of the first mobile terminal 120a, but also a delivery schedule for at least one home appliance purchased by another purchaser.

According to one embodiment, the second mobile terminal 120b may display delivery information (S1030). The second mobile terminal 120b, which has received delivery information from the server 110, can display it on the calendar through the application. This calendar may include not only a delivery schedule for each of a plurality of home appliances purchased by the purchaser of the second mobile terminal 120b, but also a delivery schedule for at least one home appliance purchased by another purchaser.

Through this display of delivery information, each buyer can receive the home appliances he or she purchased (e.g., washing machine, refrigerator, etc.) delivered on the same day. Additionally, each buyer can receive home appliances delivered according to the delivery schedule of other buyers.

And, after this combined delivery is made, when the customer makes a purchase decision for the purchased home appliance, the server 110 provides the home appliance buyer with the benefit of reducing shipping costs due to combined delivery, so that the buyer receives financial benefits and improved benefits. You can get services, etc.

Figure 11 is a flowchart showing a process in which a server provides a rental service to a mobile terminal when delivery of a home appliance is delayed according to an embodiment of the present disclosure.

Hereinafter, with reference to FIG. 11, a process in which a server provides a rental service to a mobile terminal when delivery of a home appliance according to an embodiment of the present disclosure is delayed will be described in detail as follows.

According to one embodiment, the server 110 (eg, processor 750) may identify whether purchase information for home appliances is obtained (S1110). The server 110 (e.g., processor 750) receives purchase information from a mobile terminal for a home appliance (e.g., a washing machine) (e.g., phone number of the mobile terminal 120a that ordered the washing machine, delivery address, buyer's name, manufacturer, model name, type, manufacturer, color, size, etc.). In addition, the server 110 (e.g., processor 750) receives purchase information about home appliances (e.g., the phone number of the mobile terminal 120a that ordered a washing machine) through a home appliance dealer (e.g., LG Best Shop, Hi-Mart, etc.) Delivery address, buyer name, manufacturer, model name, type, manufacturer, color, size, etc.) can be obtained.

According to one embodiment, the server 110 (eg, processor 750) may start a delivery process for home appliances (S1112). The server 110 (e.g., processor 750) may request a delivery company (e.g., the delivery company's server) to deliver the home appliance included in the order information to the delivery address. This delivery request may be a request for combined delivery with the purchaser's other home appliances and/or other purchaser's home appliances.

According to one embodiment, the server 110 (eg, processor 750) may determine whether delivery of the ordered home appliance is delayed (S1114). The server 110 (e.g., processor 750) delays the delivery of home appliances currently being delivered (or scheduled to be delivered) from a delivery company delivering home appliances (e.g., the delivery company's server and/or the delivery driver's mobile terminal). Information indicating that delivery is being delivered can be received through the communication unit 540, and it can be determined whether delivery is delayed based on the received information.

According to one embodiment, the server 110 (eg, processor 750) may identify the ordered home appliance (S1116). The server 110 (e.g., processor 750) is based on a request sent to a delivery company (e.g., the delivery company's server) of the home appliance currently being delivered and the mobile terminal of the buyer who purchased (or will receive) the home appliance. Identifiable information (e.g. landline phone number, wireless phone number, email, social media account, etc.) can be identified.

According to one embodiment, the server 110 (e.g., processor 750) may transmit delivery delay information including a list of rentable home appliances corresponding to the identified home appliances to the corresponding mobile terminal (S1118). The server 110 (eg, processor 750) may transmit delivery delay information including a list and rental price for at least one identified home appliance to the identified mobile terminal.

According to one embodiment, the server 110 (e.g., processor 750) may determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance currently being delivered. . In addition, the server 110 (e.g., processor 750) contains a list of at least one home appliance and the rental price, period, and reason for delivery delay for each home appliance (e.g., the delivery company (e.g., the delivery company's server, and/or Delivery delay information including (obtained from the delivery driver's mobile terminal), etc. may be generated and transmitted to the corresponding mobile terminal.

For example, when a buyer orders an LG Dios refrigerator, the server 110 (e.g., processor 750) may provide the buyer with an object refrigerator that is higher than the LG Dios refrigerator ordered by the buyer as a rental service.

For example, the server 110 may secure the status of home appliances that are equal to or greater than the home appliance ordered by the buyer through exhibits or not-for-sale products displayed at each dealership.

Figure 12 is a flowchart showing a process for providing a home appliance rental service to a purchaser when delivery of home appliances is delayed according to an embodiment of the present disclosure. Figure 13(a) is an example diagram showing delivery delay information displayed by a mobile terminal according to an embodiment of the present disclosure. Figure 13 (b) is an example of a mobile terminal selecting a home appliance included in delivery delay information according to an embodiment of the present disclosure.

Hereinafter, with reference to FIG. 12, when delivery of home appliances is delayed according to an embodiment of the present disclosure, the process of providing home appliance rental services to buyers will be described in detail as follows.

According to one embodiment, the mobile terminal 120a may determine whether an input for purchasing a home appliance is received from the buyer through an application (S1210). The mobile terminal 120a can run an application for purchasing home appliances (eg, LG ThinQ) and receive input regarding home appliance ordering and payment from the buyer through the executed application.

According to one embodiment, the server 110 may determine whether purchase information is obtained (S1212). The server 110 may receive purchase information regarding the purchase of home appliances from at least one mobile terminal. Additionally, the server 110 may obtain purchase information about home appliances purchased through home appliance dealers (e.g., LG Best Shop, Hi-Mart, etc.).

According to one embodiment, the mobile terminal 120a may transmit purchase information to the server 110 (S1214). The mobile terminal 120a may generate purchase information including information about the home appliance and buyer information entered through the application. Additionally, the mobile terminal 120a may transmit the generated purchase information to the server 110 through the application.

According to one embodiment, the server 110 may start the delivery process of the home appliance included in the received purchase information and/or the acquired purchase information through the delivery company (S1216). The server 110 may acquire information about home appliances and information about buyers by analyzing purchase information received from the mobile terminal 120a or acquired through a dealership. Additionally, the server 110 may transmit information requesting delivery of the home appliance to a delivery company that delivers the home appliance to the delivery destination.

According to one embodiment, the server 110 may identify whether delivery of the home appliance purchased by the buyer is delayed (S1218). The server 110 may obtain information indicating that the delivery of the home appliance currently being delivered (or scheduled to be delivered) is delayed from the delivery company delivering the home appliance (e.g., the delivery company's server and/or the delivery driver's mobile terminal). You can. Through this, the server 110 can determine whether delivery is delayed based on the obtained information.

According to one embodiment, the server 110 may identify a list of rentable home appliances corresponding to the home appliances purchased by the buyer (S1220). The server 110 may determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered (eg, a washing machine). Alternatively, if there is no home appliance that can be rented (eg, a drum washing machine), the server 110 may determine a home appliance with better specifications (eg, a drum washing machine) as a home appliance that can be rented.

According to one embodiment, the server 110 may generate delivery delay information including a list of identified home appliances (S1222). The delivery delay information may include a list of at least one home appliance that can be rented, a rental price for each home appliance, and a reason for the delivery delay.

According to one embodiment, the server 110 may transmit the generated delivery delay information to the mobile terminal (S1224). The server 110 may obtain information on the home appliance for which delivery has been delayed and the phone number of the mobile terminal 120a of the purchaser who purchased the home appliance, and then transmit the delivery delay information to the obtained phone number.

According to one embodiment, the mobile terminal 120a may display delivery delay information through an application (S1226). The mobile terminal 120a may receive delivery delay information according to the delivery delay from the server 110 and display it on the application. For example, when delivery delay information is received, the mobile terminal 120a may alert the buyer through an application and display the delivery delay information when the buyer runs the application.

According to one embodiment, the mobile terminal 120a may identify whether a home appliance rental service is selected (S1228). The mobile terminal 120a may display delivery delay information through an application and identify whether the home appliance for which the buyer wishes to receive a rental service is selected from a list of at least one home appliance included in the displayed delivery delay information.

Referring to Figures 13 (a) and (b), the mobile terminal 120a may display a screen 1310 including delivery delay information on the application. The screen 1310 includes an apology for the delay in delivery (1311), a reason for the delay in delivery (1312), information on the ordered home appliance (1313), a rental service information text (1314), and a menu for applying for a rental service (1315). may include.

Additionally, the screen 1310 may include information about home appliances 1316 and 1317 that can be rented.

Through this screen 1310, the buyer can recognize that the delivery of the home appliance he or she has purchased is currently delayed and that a rental service can be provided accordingly.

For example, the buyer can select the menu 1320 to apply for a rental service for the first rental home appliance 1316.

According to one embodiment, the mobile terminal 120a may request a home appliance rental service from the server 110 (S1230). The mobile terminal 120a may request a rental service for the home appliance selected by the buyer from the server 110. For example, the mobile terminal 120a may generate a rental service request message including the rental period of the home appliance selected by the buyer, the rental price, information on the rental home appliance, and the buyer's information, and then transmit it to the server 110.

According to one embodiment, the server 110 may initiate delivery of the home appliance selected by the buyer through a delivery company (S1232). The server 110 may initiate delivery of rental home appliances through a delivery company for the rental service of home appliances selected by the buyer.

As described above, when the delivery of the home appliance purchased by the buyer is delayed, the server 110 identifies at least one home appliance corresponding to the home appliance purchased by the buyer and provides it to the buyer. Through this, buyers can receive rental services for home appliances at a low cost (or free of charge) and also eliminate inconveniences caused by delivery delays. And, by satisfying customers, home appliance manufacturers can secure potential customers.

Each step in each flowchart described above may be operated regardless of the order shown, or may be performed simultaneously. Additionally, at least one component of the present disclosure and at least one operation performed by the at least one component may be implemented in hardware and/or software.

As described above, the present disclosure has been described with reference to the illustrative drawings, but the present disclosure is not limited to the embodiments and drawings disclosed in the present specification, and various modifications may be made by those skilled in the art within the scope of the technical idea of the present disclosure. It is obvious that transformation can occur. In addition, although the operational effects according to the configuration of the present disclosure were not explicitly described and explained while describing the embodiments of the present disclosure, it is natural that the predictable effects of the configuration should also be recognized.

110: Server 120a: First mobile terminal
120b: second mobile terminal 120c: third mobile terminal
210: display unit 220: memory
230: Communication unit 240: Processor

Claims (25)

In a mobile terminal that purchases at least one home appliance,
display unit;
Ministry of Communications; and
Includes a processor electrically connected to the display unit and the communication unit,
The processor,
Displays delivery information received in relation to home appliance orders on the display unit,
A mobile terminal configured to request delivery of a plurality of home appliances on the same date to a server through the communication unit, based on the displayed delivery information.
According to claim 1,
The above shipping information is:
A mobile terminal including a delivery date for a previously ordered first appliance, and a delivery date for a currently ordered second appliance.
According to claim 1,
The processor,
The application for ordering home appliances is displayed through the display unit,
Displaying delivery information received from the server through the displayed application,
A mobile terminal configured to transmit a delivery request for the plurality of home appliances on the same date to the server through the application based on the display of the delivery information.
According to claim 1,
The processor,
Display the calendar on the application,
Displaying the delivery date for each of the plurality of home appliances included in the delivery information on the calendar,
A mobile terminal configured to receive a selection input for at least two home appliances desired to be delivered on the same date among the plurality of home appliances through the application.
According to claim 1,
The processor,
In response to the request, receive additional information related to delivery on the same date from the server,
A portable terminal configured to display the received additional information on the display unit.
According to clause 5,
The additional information includes information about benefits provided to the buyer upon request for delivery on the same date,
The benefit is a mobile terminal that includes at least one of a home appliance discount coupon, an additional A/S period, free A/S for other home appliances, periodic home appliance care service, and a gift of consumables for home appliances.
In the server delivering at least one home appliance,
Memory;
Ministry of Communications; and
Includes a processor electrically connected to the memory and the communication unit,
The processor,
Obtain first purchase information about the first home appliance,
Obtaining second purchase information about a second home appliance related to at least a portion of the obtained first purchase information,
A server configured to transmit delivery information about the first home appliance and the second home appliance to at least one mobile terminal of a purchaser of the first home appliance and a purchaser of the second home appliance through the communication unit.
According to clause 7,
The processor,
Identifying at least one of a predetermined radius centered on the first delivery address included in the obtained first purchase information and a delivery route to the first delivery location,
A server configured to obtain purchase information of the second home appliance that can be delivered on the same day as the first home appliance from the memory, based on identification of at least one of the predetermined radius and the delivery route.
According to clause 8,
The processor,
When approval for delivery on the same date of the purchased home appliance is received from at least one of the mobile terminal of the purchaser of the first home appliance and the mobile terminal of the purchaser of the second home appliance, delivery on the same date to the mobile terminal that requested the approval A server configured to transmit related additional information through the communication unit.
According to clause 7,
At least some of the first purchase information and the second purchase information,
A server received from the mobile terminal of a buyer purchasing a home appliance, or obtained through an offline store that sells home appliances.
According to clause 7,
The processor,
When it is identified that the delivery of the home appliance being delivered is delayed, information about the mobile terminal of the purchaser who purchased the home appliance being delivered and the home appliance being delivered is obtained from the memory,
Identify at least one rentalable home appliance corresponding to the home appliance being delivered,
A server configured to transmit delivery delay information including a list and rental price for the identified at least one home appliance to the identified mobile terminal through the communication unit.
According to claim 11,
The processor,
When an application for a home appliance rental service is received from the mobile terminal in response to transmission of the delivery delay information, a server configured to provide a rental service for the home appliance based on the received application.
In the server delivering at least one home appliance,
Ministry of Communications; and
Including a processor electrically connected to the communication unit,
The processor,
Obtain delivery information related to the delivery of home appliances through the communication department,
Based on the obtained delivery information, determine whether delivery of the home appliance is delayed,
If it is determined that delivery of the home appliance is delayed, identify the mobile terminal of the buyer who purchased the home appliance being delivered and information about the home appliance being delivered,
A server configured to identify at least one rentalable home appliance corresponding to the home appliance being delivered.
According to claim 13,
The processor,
A server configured to transmit delivery delay information including a list of the identified at least one home appliance and a rental price to the identified mobile terminal through the communication unit.
According to claim 13,
The processor,
A server configured to determine at least one home appliance that can be rented based on at least one of the type, model name, price range, color, and size of the home appliance being delivered.
In the system for delivering home appliances,
Obtaining first purchase information about a first home appliance, obtaining purchase information about a second home appliance related to at least part of the obtained first purchase information, and providing delivery information about the first home appliance and the second home appliance. a server that transmits data to at least one mobile terminal of the purchaser of the first home appliance and the purchaser of the second home appliance; and
A system comprising a mobile terminal that displays delivery information received from the server and requests delivery of a plurality of home appliances on the same date to the server based on the displayed delivery information.
According to claim 16,
The mobile terminal is,
Receive input for ordering home appliances through the application,
Displaying delivery information received from the server through the application,
A system for transmitting a delivery request for the plurality of home appliances on the same date to the server through the application based on the display of the delivery information.
According to claim 17,
The server is,
In response to the request, additional information related to delivery on the same date is transmitted to the mobile terminal,
The additional information includes information about benefits provided to the buyer upon request for delivery on the same date,
The system includes at least one of the above benefits: a home appliance discount coupon, an additional A/S period, free A/S for other home appliances, and a gift of consumables for home appliances.
According to claim 16,
The server is,
If it is identified that the delivery of the home appliance being delivered is delayed, information on the mobile terminal of the purchaser who purchased the home appliance being delivered and the home appliance being delivered is obtained,
Identify at least one rentalable home appliance corresponding to the home appliance being delivered,
A system for transmitting delivery delay information including a list and rental price for the identified at least one home appliance to the identified mobile terminal.
In a method of a mobile terminal purchasing at least one home appliance,
The process of receiving delivery information related to home appliance orders;
A process of displaying the received delivery information; and
A method comprising requesting delivery of a plurality of home appliances on the same date to a server based on the displayed delivery information.
In a method of a server delivering at least one home appliance,
A process of obtaining first purchase information about a first home appliance;
Obtaining purchase information on a second home appliance related to at least a portion of the obtained first purchase information; and
A method comprising transmitting delivery information about the first home appliance and the second home appliance to at least one mobile terminal of a purchaser of the first home appliance and a purchaser of the second home appliance.
In a method of a server delivering at least one home appliance,
Process of obtaining delivery information related to delivery of home appliances;
Based on the obtained delivery information, determining whether delivery of the home appliance is delayed;
If it is determined that the delivery of the home appliance is delayed, identifying the mobile terminal of the purchaser who purchased the home appliance being delivered and information about the home appliance being delivered; and
A method comprising identifying at least one rentalable home appliance corresponding to the home appliance being delivered.
In the method of the system for delivering home appliances,
A process of the server acquiring first purchase information about a first home appliance;
A process of the server acquiring purchase information of a second home appliance related to at least a portion of the obtained first purchase information;
transmitting, by the server, delivery information about the first home appliance and the second home appliance to at least one mobile terminal of a purchaser of the first home appliance and a purchaser of the second home appliance;
A process of displaying, by a mobile terminal, delivery information received from the server; and
A method comprising requesting, by the mobile terminal, a delivery on the same date for a plurality of home appliances to the server, based on the displayed delivery information.
A computer-readable storage medium storing a program including instructions for a server to deliver at least one home appliance,
Instructions for obtaining first purchase information about a first home appliance;
Instructions for obtaining purchase information on a second home appliance related to at least a portion of the obtained first purchase information; and
A computer-readable storage medium including instructions for transmitting delivery information about the first home appliance and the second home appliance to at least one portable terminal of the purchaser of the first home appliance and the purchaser of the second home appliance.
In the computer-readable storage medium storing a program including instructions for a system to deliver home appliances,
Commands for the server to obtain first purchase information about a first home appliance;
Instructions for the server to obtain purchase information of a second home appliance related to at least a portion of the obtained first purchase information;
Commands for the server to transmit delivery information about the first home appliance and the second home appliance to at least one mobile terminal of a purchaser of the first home appliance and a purchaser of the second home appliance;
Commands for a mobile terminal to display delivery information received from the server; and
A method wherein the mobile terminal includes commands to request delivery of a plurality of home appliances on the same date to the server based on the displayed delivery information.

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