KR20210153197A - Platform device for activation of delivery ecosystem based on Block-chain and System supporting the same - Google Patents

Abstract

Disclosed is a delivery platform support device comprising a communication circuit and a processor, which ensures that quality delivery service is maintained. According to the present invention, the processor enables at least one shop terminal to post products to be provided through an online network; provides product order information of a product specified by a predetermined customer terminal among at least one customer terminal to a predetermined shop terminal providing the specified product; generates a delivery terminal list based on at least one delivery terminal capable of delivering the specified product to provide the specified product to the predetermined customer terminal to provide the delivery terminal list to the predetermined shop terminal; transfers the delivery order for the specified product to a predetermined delivery terminal selected by the predetermined shop terminal; generates a rating of the at least one delivery terminal on the basis of information blocks corresponding to delivery review information when the at least one customer terminal provides the delivery review information on product delivery as a blockchain information block; and includes the rating of the delivery terminals in the delivery terminal list to provide the delivery terminal list to the shop terminal.

Description

A device for supporting a blockchain-based delivery platform for activation of a delivery ecosystem and a system including the same {Platform device for activation of delivery ecosystem based on Block-chain and System supporting the same}

The present invention relates to a delivery platform, and more particularly, to a delivery platform support device capable of improving the reliability of delivery-related information.

Delivery of goods has been developing for a very long time for a variety of purposes. In particular, in recent years, the delivery service has been explosively increasing due to various environmental factors. Accordingly, a company specializing in separate delivery has emerged out of the conventional structure of hiring delivery men by each company or business owner. In addition, in recent years, an intermediary trading company that connects a delivery company and a business owner has been created, and the delivery service is becoming more structured and systematized. In such an environment, a delivery platform support company that brokers a delivery service maintains the service by receiving a fee from both the owner and the delivery person.

However, since the above-mentioned fee is consequently deteriorating the profits of the business owner and the delivery man, it is being resented by many business owners and delivery men. Moreover, since there is no place responsible for education or insurance for the delivery man, various incidents caused by the delivery man Even if an accident occurs, there is a problem that is not easy to solve. In addition, in the current structure for the delivery service, there is a problem in that the quality of the delivery service gradually deteriorates because there is no place for the customer to plead for the unsatisfactory attitude of the deliveryman, the tyranny of the deliveryman, or the delivery accident.

The present invention is to solve the above problem, by collecting and managing overall delivery-related information related to the delivery service, the delivery service quality can be checked and selected by customers and business owners, so that a better quality delivery service can be maintained It is to provide a delivery platform support device and a system supporting the same.

In particular, the present invention is to provide a blockchain-based delivery platform for activating a delivery ecosystem that can improve information reliability by processing delivery-related information based on a block chain, and a system device supporting the same.

A support device for supporting a delivery platform according to an embodiment of the present invention may include a communication circuit and a processor capable of forming a communication channel with at least one business owner terminal, at least one customer terminal, and at least one delivery terminal. The processor publishes a product that the at least one owner terminal can provide online, and provides product order information of a product designated by a specific customer terminal among the at least one customer terminal to a specific business owner terminal that provides the designated product, In order to provide the specified product to the specific customer terminal, a delivery terminal list is created based on at least one delivery terminal capable of delivery of the specified product and provided to the specific business owner terminal, and the specific delivery selected by the specific business owner terminal It may be set to deliver a delivery order for product delivery to the terminal. In particular, when the at least one customer terminal provides delivery review information for product delivery as an information block of a block chain method, the processor is the rating of the at least one delivery terminal based on the information blocks corresponding to the delivery review information To generate and include the ratings of the delivery terminals in the delivery terminal list can be provided to the owner terminal.

In addition, the processor may check the setting conditions set by the specific business owner terminal, and generate a list of delivery terminals including at least one delivery terminal whose rating is greater than or equal to a preset value according to the setting conditions.

Alternatively, the processor collects the delivery status information of the at least one delivery terminal, and provides the collected delivery status information to the delivery terminal list, and the delivery status information is in a delivery waiting state, a break state, and in delivery. It may include at least one of the estimated time information until the current delivery is completed.

On the other hand, the processor provides information including at least one of the number of delivery cases by region, the number of delivery terminals registered for each region, the number of delivery terminals currently in operation, and the delivery rating ranking of the delivery terminals in the registered area or the designated area. It can be provided to the delivery terminal of

Alternatively, the processor may include a delivery rating of at least one delivery terminal, an acceptance rate for a delivery order, a delivery completion rate, an arrival rate within a pre-arranged time to the location of the owner terminal that accepted the delivery order, and a pre-promised time to the location of the specific customer terminal You can provide the arrival rate within.

On the other hand, when the processor receives a guarantee request for the delivery rating from any delivery terminal, correcting the delivery rating through the guarantee for the delivery rating of the arbitrary delivery terminal, the delivery guide information for the guarantee It can be provided by being included in the terminal list.

Here, the processor may issue an online badge to the education completion delivery terminal based on a history of completing the specified online education, and include the online badge in the delivery terminal list to provide.

In addition, the processor collects the location information of the specific customer terminal and the location information of the specific business owner terminal to calculate a delivery route, and map information applying the real-time location information of the specific delivery terminal on the distribution route to the specific It can be provided to at least one terminal of the customer terminal, the specific business owner terminal, and the specific delivery terminal.

A system supporting a delivery platform according to an embodiment of the present invention includes at least one owner terminal that posts at least one product online, and at least one that generates a product order for purchasing the at least one product according to a customer input. of at least one delivery terminal of at least one delivery man who receives a delivery order related to delivery of a product ordered by a customer terminal, a specific customer terminal from a specific business owner terminal, and delivers the product to the specific customer terminal, the specific customer To provide product order information of the product specified by the terminal to the specific business owner terminal, and to provide the specified product to the specific customer terminal, a delivery terminal list is created based on at least one delivery terminal capable of delivering the specified product, It is provided to the specific business owner terminal, the delivery order for product delivery is delivered to the specific delivery terminal selected by the specific business owner terminal, and the at least one customer terminal provides delivery review information for product delivery in a block chain information block When provided as, a delivery platform support for generating a rating of the at least one delivery terminal based on the information blocks corresponding to the delivery review information, and including the rating of the delivery terminals in the delivery terminal list to provide to the owner terminal device may be included.

According to the system device of the present invention, the present invention increases the reliability of the delivery-related information by processing the delivery-related information related to the delivery service with a block chain, and supports to maintain a more reliable delivery service based on this.

In addition, various effects of the present invention will be described in addition through the embodiments described below.

1 is a diagram illustrating an example of a delivery service support system in which a delivery platform support device is operated according to an embodiment of the present invention.
Figure 2 is a view showing an example of the configuration of the delivery platform support device according to an embodiment of the present invention.
3 is an example of a diagram for explaining a delivery service operation according to an embodiment of the present invention.
Figure 4 is a view showing an example of a customer terminal support interface provided by the delivery platform support device according to an embodiment of the present invention.
5A and 5B are diagrams illustrating an example of an owner terminal support interface provided by a delivery platform support apparatus according to an embodiment of the present invention.
6 is a diagram illustrating an example of a delivery terminal support interface provided by the delivery platform support device according to an embodiment of the present invention.

It should be noted that, in the following description, only the parts necessary for understanding the embodiment of the present invention will be described, and descriptions of other parts will be omitted in the scope not disturbing the gist of the present invention.

The terms or words used in the present specification and claims described below should not be construed as being limited to their ordinary or dictionary meanings, and the inventors have appropriate concepts of terms to describe their invention in the best way. It should be interpreted as meaning and concept consistent with the technical idea of the present invention based on the principle that it can be defined in Therefore, the embodiments described in this specification and the configurations shown in the drawings are only preferred embodiments of the present invention, and do not represent all of the technical spirit of the present invention, so various equivalents that can be substituted for them at the time of the present application It should be understood that there may be variations and variations.

Hereinafter, embodiments of the present invention will be described in more detail with reference to the accompanying drawings.

1 is a diagram illustrating an example of a delivery service support system in which a delivery platform support device is operated according to an embodiment of the present invention.

1, the delivery service support system 10 according to an embodiment of the present invention is at least one customer terminal 100 (hereinafter, customer terminal 100), at least one owner terminal 200 (hereinafter, The owner terminal 200), at least one delivery terminal 300 (hereinafter, the delivery terminal 300), and may include a delivery platform support device 400.

The customer terminal 100 may access a web page corresponding to a site or an online market in which at least one product information is registered through a delivery app in order to purchase a product sold by the business owner. The customer terminal 100 may execute the delivery app, select a product in the customer mode interface according to the execution of the delivery app, and request a product order for the selected product. The delivery app may be installed for the customer mode in the process of being installed in the customer terminal (100). The customer terminal 100 may receive the product ordered from the delivery person who possesses the delivery terminal 300, and may register review information (eg, delivery review information or product review information) according to the receipt of the product in the delivery app. In this process, the customer terminal 100 may generate a transaction information block corresponding to the product transaction information and a review information block corresponding to the review information, and manage the generated transaction information block and the review information block with a block chain. . In this case, the customer terminal 100 may transmit the transaction information block and the review information block to at least one of the business owner terminal 200 , the delivery terminal 300 and the delivery platform support device 400 . To this end, the customer terminal 100 is a display unit that can output a communication interface (or communication circuit) that can connect to the delivery platform support device 400, a memory in which the delivery app is stored, and a customer terminal support interface according to the execution of the delivery app , an input unit for user input, and at least one processor for processing product order and review information input. The processor of the customer terminal 100 may include a block chain processing unit capable of generating and block chaining a product transaction information block and a review information block.

The business owner terminal 200 may produce a product to sell at least one product, and provide product information online so that the customer terminal 100 can search and select the manufactured product. For example, the business owner terminal 200 may provide product information to the customer terminal 100 through the delivery app. In this process, the business owner terminal 200 may provide the business owner identification information and product information to the delivery platform support device 400 . To this end, the owner terminal 200 may install the delivery app distributed by the delivery platform support device 400, activate the owner mode, and then register product information in the delivery app through the owner mode. Alternatively, in the course of the delivery app provided by the delivery platform support device 400 is installed in the owner terminal 200, depending on the selection, the delivery app for the owner terminal may be installed. In this case, when the owner terminal 200 executes the delivery app, the screen interface for the owner may be displayed on the owner terminal 200 .

When the business owner terminal 200 receives a product order for a specific product from the customer terminal 100 , it may output a screen for selecting the delivery terminal 300 for delivering the received product to the customer terminal 100 . The owner terminal 200 may select a specific delivery terminal 300 according to the selection of the owner, and transmit a product delivery request (eg, a delivery order) to the selected specific delivery terminal 300 . The owner terminal 200 generates a block corresponding to the product handover information when a delivery person who owns a specific delivery terminal 300 takes over the product, and uses the generated product handover information block with other terminals (eg, a delivery platform support device). (400), by sharing the customer terminal 100 and the delivery terminal 300), block chaining the product handover information block (eg, generate a block corresponding to the information, and the generated block is a terminal using a delivery related service) and to form a block chain). When the customer terminal 100 receives the product, the business owner terminal 200 may receive a product transaction information block according to the product receipt from the customer terminal 100 . Also, the business owner terminal 200 may receive the review information block input by the customer terminal 100 from the customer terminal 100 . The owner terminal 200 may display evaluation information (eg, rating) of the delivery terminal 300 generated based on the product transaction information block and the review information block. The owner may select a delivery person to deliver the product based on the evaluation information of the delivery terminal 300 . Alternatively, when setting a certain condition (eg, a delivery person with an evaluation score of a certain score or higher, who can deliver within a specified time), the owner terminal 200 may request a delivery order from the delivery terminal 300 that meets the condition. In order to support the above-described functions, the owner terminal 200 is a communication circuit capable of communicating with other terminals and devices, a display unit capable of outputting a screen interface according to the execution of the owner mode delivery app, and the delivery terminal 300 for a delivery order ) may include a processor supporting the input unit for the owner input for selecting, the memory for storing the owner mode delivery app, the communication circuit, the display unit, the input unit and at least one owner terminal 200 for controlling the memory. The processor of the business owner terminal 200 may include a block chain processing unit capable of generating and sharing a product handover information block. The owner can register a new product or delete or change the registered product using the owner mode delivery app.

The delivery terminal 300 may receive and install a delivery mode delivery app for delivery by accessing the delivery platform support device 400 . The delivery terminal 300 may create a delivery man account according to the input of the delivery man and register it in the delivery app. In this case, the delivery man can designate the area where the product can be delivered and the available time for distribution. Or, the delivery app in the delivery mode, information on the number of deliveries by area and the number of registered delivery men, the number of delivery terminals currently in operation, and at least one of the delivery rating rank of the delivery terminal in the registered area or specified area. Information can be displayed, and the delivery person can select the area after checking the information.

The delivery terminal 300 may receive and output delivery order information from the business owner terminal 200 . The delivery order information may include location information of the business owner terminal 200, product information to be delivered, and delivery location information. After accepting the delivery order, the delivery person who has the delivery terminal 300 may move to a point where the owner terminal 200 is located and hand over the product. The delivery person having the delivery terminal 300 may deliver the product handed over from the owner to the point where the customer terminal 100 is located.

The delivery platform support device 400 may create and distribute a delivery app. At this time, the delivery platform support device 400 may provide a delivery app in various modes according to the characteristics of the terminal to install the delivery app. For example, the delivery platform support device 400 creates a customer mode delivery app for the customer terminal 100, the owner mode delivery app for the owner terminal 200, and the delivery mode delivery app for the delivery terminal 300, respectively, The generated delivery app may be provided according to the request of the terminal. Delivery platform support device 400, when the terminal in which the delivery app is installed creates an account, collects and manages the created account, and may provide information according to each mode to the terminal. For example, when the delivery platform support device 400 receives product information from the owner terminal 200 , it may provide the received product information to the customer terminal 100 delivery app. When the customer terminal 100 selects a specific product and orders a product, the delivery platform support device 400 may deliver the product order to the delivery app of the business owner terminal 200 . The delivery platform support device 400 collects information on delivery terminals 300 capable of delivery based on the location of the customer terminal 100 when a product order occurs, and collects the information on the delivery terminal 300 to the owner terminal. (200) can be provided. In this case, the delivery platform support device 400 may collect and provide information on the delivery terminal 300 that satisfies the setting conditions of the owner terminal 200 . For example, the delivery platform support device 400 may collect information of the delivery terminals 300 with an evaluation score equal to or greater than a predetermined reference value and provide it to the owner terminal 200 . Alternatively, the delivery platform support device 400 may provide the newly registered delivery terminal 300, if there is this to the owner terminal (200). At least one device of the customer terminal 100, the business owner terminal 200, the delivery terminal 300, and the delivery platform support device 400 while performing the processing related to the above-described product order and delivery order corresponds to each information By creating an information block and making the generated block into a blockchain, the reliability of information can be increased. For example, the customer terminal 100 may input review information of delivery for a specific product order. At this time, the customer terminal 100 creates a review information block for the delivery terminal 300 and manages it with a block chain. can do. Accordingly, the late information of the delivery terminal 300 held by the specific delivery person cannot be changed based on the block chain, so it can provide high reliability, and the review information of the specific delivery terminal 300 can be transferred to other customer terminals 100, The owner terminal 200, other delivery terminals 300 can check, and when a delivery order occurs, it provides a basis for selecting the delivery terminal 300, or provides a search criterion that can search the delivery terminals 300 can do. Accordingly, as a result, while increasing the delivery quality, it is possible to induce the delivery terminal 300 with low delivery quality to be naturally withdrawn.

As described above, the system 10 supporting a delivery platform according to an embodiment of the present invention includes at least one customer terminal 100 and at least one business owner terminal 200, at least one delivery terminal 300 and Including a delivery platform support device 400, wherein the delivery platform support device 400 provides product order information of a product specified by a specific customer terminal to a specific business owner terminal, and to provide the specified product to the specific customer terminal A delivery terminal list is created based on at least one delivery terminal capable of delivering the specified product and provided to the specific business owner terminal, and the delivery order for product delivery is delivered to the specific delivery terminal selected by the specific business owner terminal, When the at least one customer terminal provides delivery review information for product delivery as an information block of a block chain method, based on the information blocks corresponding to the delivery review information, a rating of the at least one delivery terminal is generated, and the By including the rating of the delivery terminals in the list of delivery terminals may include a feature of providing the business owner terminal.

Figure 2 is a view showing an example of the configuration of the delivery platform support device according to an embodiment of the present invention.

Referring to FIG. 2 , the delivery platform support device 400 may include a communication circuit 410 , a memory 420 and a processor 430 . Additionally, the delivery platform support device 400 may further include an input device, a display device, a sensor (eg, a camera), and the like.

The communication circuit 410 includes a communication chip capable of communicating with a communication network (eg, a communication network such as 3G, 4G, 5G), and a communication channel may be formed based thereon. For example, the communication circuit 410 may form a communication channel with at least one of the customer terminal 100 , the business owner terminal 200 , and the delivery terminal 300 . The communication circuit 410, for example, provides customer mode delivery app information to the customer terminal 100, and provides the owner mode delivery app information (eg, product order information) to the owner terminal 200, and the delivery terminal 300 ) can provide delivery mode delivery app information (eg delivery order information).

The memory 420 may store various programs or software necessary for the operation of the delivery platform support device 400 . For example, the memory 420 may store the delivery app 421 . The delivery app 421 may include a customer mode for the customer terminal 100, a business owner mode for the business owner terminal 200, and applications divided by delivery mode for the delivery terminal 300. The delivery app 421 may provide application installation information corresponding to a specific mode to the terminal according to the request of the terminal accessed through the communication circuit 410 . Additionally, the memory 420 may store and manage information of terminals that have created accounts by classifying them according to characteristics (eg, customers, business owners, delivery workers).

The processor 430 may perform various data processing, data transfer, and control commands required for the delivery platform support device 400 operation. For example, the processor 430 may perform various data processing related to delivery service support according to an embodiment of the present invention. In this regard, the processor 430 may include a customer terminal support unit 431 , a business owner terminal support unit 432 , a delivery terminal support unit 433 , and a block chain processing unit 434 . The customer terminal support unit 431, the owner terminal support unit 432, the delivery terminal support unit 433, and at least one of the block chain processing unit 434 is composed of at least one processor, or one processor supports two or more functions may be configured to operate for

The customer terminal support unit 431 may provide customer mode application installation information among the delivery app 421 information to the customer terminal 100 according to the request of the customer terminal 100 accessed through the communication circuit 410 . The customer terminal support unit 431 may create an account based on unique identification information (eg, a phone number or hardware unique identification information, etc.) of the customer terminal 100 . The account generated by the customer terminal support unit 431 may include unique identification information of the customer terminal 100 and current location information or address information. The customer terminal support unit 431 may manage a preferred product category for each customer terminal 100 based on product order information ordered by the customer terminal 100 . When the customer terminal support unit 431 accesses the delivery platform support device 400 by activating the customer mode delivery app, the customer terminal 100 generates a list of business owners based on the location information and the product category of the customer terminal 100 and a screen interface including the list of business owners may be provided to the customer terminal 100 . In addition, the customer terminal support unit 431 provides a search service for product search to the customer terminal 100 , and search request information of the customer terminal 100 and the current location of the customer terminal 100 (or the customer terminal 100 ) A list of business owners may be configured based on the designated address) and provided to the customer terminal 100 . When receiving a product order from the customer terminal 100 , the customer terminal support unit 431 may transmit product order information corresponding to the product order to the corresponding business owner terminal 200 . In addition, the customer terminal support unit 431 may deliver product order information to the delivery terminal support unit 433 .

The owner terminal support unit 432 may provide the owner mode delivery app installation information to the owner terminal 200 when the owner terminal 200 is connected, and create an account corresponding to the owner terminal 200 . The owner terminal support unit 432 is configured to generate an account related to the owner terminal 200, the location of the owner terminal 200, information on the type of product sold by the owner, the product delivery distance of the owner terminal 200, product sales time, Holiday information may be collected, and the collected information may be included in the account information of the business owner terminal 200 and managed. The business owner terminal support unit 432 may provide account information for the business owner terminal 200 to the customer terminal support unit 431 in response to a request from the customer terminal support unit 431 . Alternatively, the business owner terminal support unit 432 may include the type of product requested to be searched, the business owner's holiday or product sales time, the current location of the customer terminal 100 (or the location designated by the customer terminal 100 ) and the business owner terminal 200 . It is possible to search for the business owner terminals 200 capable of providing a product based on the product delivery distance, and generate a list of business owners based on the search result and provide it to the customer terminal support unit 431 . When the product order information is received from the customer terminal support unit 431 , the business owner terminal support unit 432 may transmit product order information to the corresponding business owner terminal 200 . In this process, the business owner terminal support unit 432 may check the business owner terminal identification information included in the product order information, and deliver the product order information to the corresponding business owner terminal 200 .

The delivery terminal support unit 433 may provide delivery mode delivery app installation information to the connected delivery terminal 300 , and create and manage an account corresponding to the delivery terminal 300 . The delivery terminal support unit 433 collects the current location information or delivery location information of the delivery terminal 300 when the delivery app installed on the delivery terminal 300 is executed, and collects and manages delivery availability or delivery time information. can In addition, the delivery terminal support unit 433 can manage the evaluation score of the delivery terminals 300 based on the review information about the delivery terminal 300 generated by at least one of the customer terminal 100 and the owner terminal 200 . have. For example, the delivery terminal support unit 433 is given a weight specified in the delivery history of the delivery terminal 300, the average number of daily deliveries, the average delivery time per unit distance, the customer terminal 100 or the delivery satisfaction of the owner terminal 200, etc. In this way, it is possible to give evaluation scores to the delivery terminals 300 . For example, the delivery terminal support unit 433 may set a higher basic rating as the delivery history is relatively long, the average daily delivery inspection is within the specified range, and the age of the delivery person is within the specified range. The rating of the delivery terminal 300 may be determined by the delivery review information input by the customer terminals 100 to the basic rating. The delivery terminal support unit 433 may generate an information block corresponding to the evaluation score, and manage the information block as a block chain. Alternatively, the delivery terminal support unit 433 collects the late information block for the delivery terminal 300 generated by the customer terminal 100 or the late information block for the delivery terminal 300 generated by the owner terminal 200, Based on this, an evaluation score for the delivery terminal 300 may be generated.

When the delivery terminal support unit 433 receives product order information from the customer terminal support unit 431 , confirm the location of the owner terminal 200 and the location of the customer terminal 100 in the received product order information, and the owner terminal It is possible to collect a list of delivery terminals 300 that can be delivered based on the location of the 200 and the location of the customer terminal 100 . The delivery terminal support unit 433 may provide a list of delivery terminals 300 or more of a certain evaluation score to the owner terminal 200 according to the setting conditions of the owner terminal 200 . When the owner terminal 200 selects a specific delivery terminal 300, the delivery terminal support unit 433 provides a delivery order to the delivery terminal 300, and when the delivery terminal 300 accepts it, delivery order acceptance information It may be provided to the business owner terminal 200 . At this time, the delivery terminal support unit 433 provides the current state of the delivery terminal 300 (eg, during delivery of another product or the time required to complete delivery of another product) and the current location to the owner terminal 200 , and the delivery terminal 300 ) can be used as a reference for choosing

The block chain processing unit 434 generates an information block corresponding to at least a portion of information transmitted and received between the customer terminal 100, the business owner terminal 200, and the delivery terminal 300 connected to the delivery platform support device 400. And, by managing the generated information block with a block chain, the reliability of delivery-related information can be secured. For example, the block chain processing unit 434 is the customer terminal 100 identification information, the product order information of the customer terminal 100, the identification information of the business owner terminal 200, the delivery order information of the business owner terminal 200, the delivery terminal (300), it is possible to create an information block corresponding to at least one piece of information among the late information according to the delivery of the delivery terminal 300, and manage it with a block chain. Alternatively, the block chain processing unit 434 collects information blocks corresponding to product order information, product review information, and delivery review information generated by the customer terminal 100, and based on the collected information blocks, business owner-related information or delivery You can also create and distribute relevant information. The business owner-related information may include, for example, satisfaction with products manufactured and sold by the business owner. The delivery-related information may include, for example, a delivery time required, a quality of a delivered product, and a delivery service satisfaction level of a delivery person.

Meanwhile, in the above description, the delivery platform support device 400 has been described in the form of processing overall product orders and delivery orders related to delivery, but the present invention is not limited thereto. For example, the delivery platform support device 400 may be configured to support only delivery related services. That is, when the delivery platform support device 400 receives the delivery order from the owner terminal 200, it provides a list of delivery terminals according to the received delivery order to the owner terminal 200, and the delivery terminal designated by the owner terminal 200. It may only serve to deliver a delivery order to 300 . In this process, the delivery platform support device 400 collects the review information block generated by the customer terminal 100, manages the evaluation score of each delivery terminal based on the review information block, and responds to the request of the owner terminal 200 Accordingly, while providing a list of delivery terminals, it is possible to provide an evaluation score to the owner terminal 200 . Alternatively, the delivery platform support device 400 may provide only the delivery terminal list having an evaluation score of more than a certain criterion specified by the owner terminal 200 to the owner terminal 200 . In such a system, the business owner terminal 200 may directly produce and manage a web page capable of ordering a product.

3 is an example of a diagram for explaining a delivery service operation according to an embodiment of the present invention.

Referring to FIG. 3 , as mentioned above, the delivery service support system 10 is a plurality of customer terminals 100 , a plurality of business owners terminals 200 , a plurality of delivery terminals 300 and a delivery platform support device 400 . ) may be included.

In step 301, the customer terminal 100 executes the customer mode delivery app, selects a specific product (eg, late night snack) through the delivery app, and performs a product order (eg, Food Order) for the selected specific product. can

When the product order of the customer terminal 100 is delivered to the delivery platform support device 400 operating the delivery app, in step 303 , the delivery platform support device 400 may provide the product order to the owner terminal 200 . . And the delivery platform support device 400, in step 305, may collect the information of the delivery capable delivery terminals 300 for the product. In this process, the delivery platform support device 400 configures a list of delivery terminals based on the current location of the delivery terminals 300 , the location of the business owner terminal 200 and the delivery place, and delivery status information of the delivery terminal 300 . A delivery terminal list including a may be provided to the owner terminal 200 . In particular, the delivery platform support device 400 may include the evaluation scores of the delivery terminals 300 in the delivery terminal list to provide the business owner terminal (200). Alternatively, the delivery platform support device 400 may configure a delivery terminal list including delivery terminals above a certain evaluation score according to the setting of the business owner terminal 200 and provide it to the business owner terminal 200 .

In step 307, the owner terminal 200 may transmit a delivery order by selecting a specific delivery terminal 300 from the delivery terminal list. The delivery man accepts the delivery order, and moves to a place where the owner terminal 200 is located or a place designated by the owner terminal 200 to take over the product. When the delivery terminal 300 receiving the delivery order rejects the delivery order, a delivery order rejection message may be transmitted to the owner terminal 200 . As another example, the owner terminal 200 may transmit a delivery order to a plurality of delivery terminals 300 , and when a specific delivery terminal among a plurality of delivery terminals first accepts a delivery order, the delivery order transmitted to the remaining delivery terminals may be revoked. The business owner terminal 200 may provide the delivery terminal 300 with delivery recommendation route information when ordering delivery.

The delivery terminal 300 accepting the delivery order may deliver the product to the customer terminal 100 in step 309 . In step 311 , the customer terminal 100 may input review information on product reception, for example, delivery review information and product review information through the delivery app.

The delivery platform support device 400 may perform the payment of the delivery fee in step 313 according to the completion of delivery, while processing the payment of the product price in step 315 . In this regard, the customer terminal 100 may pay the product price after receiving the product or pay the product price when ordering the product. When the delivery platform support device 400 receives a product order from the customer terminal 100, the payment processing is withheld, and after the product reception of the customer terminal 100 is completed, payment for the delivery fee and the product price is completed. can In the payment process, the delivery fee and the product price may be processed without a separate fee of the delivery platform support device 400 .

As described above, in the method for supporting a delivery platform according to an embodiment of the present invention, the customer terminal orders the product posted by the owner terminal online, and the product order is delivered to the owner terminal, the business owner terminal is the product Receiving a list of delivery terminals configured based on at least one delivery terminal to be delivered to the customer terminal, a specific delivery terminal selected based on the delivery terminal list comprising the steps of delivering the product to the customer terminal, In the step of receiving the delivery terminal list, the rating of the delivery terminal is generated based on the delivery review information in an environment in which the customer terminal creates an information block corresponding to delivery review information for the product and manages it with a block chain, and the It may include the step of providing the rating of the delivery terminal is included in the list of delivery terminals. The subject providing the above-described delivery terminal list may be at least one of the delivery platform support device 400 and the owner terminal 200 . In addition, the delivery terminal list may be provided to the customer terminal 100, the customer terminal 100 selects a specific delivery terminal 300 according to the customer input, and the specific delivery terminal 300 to the owner terminal 200 ) may request or recommend a delivery person with

Figure 4 is a view showing an example of a customer terminal support interface provided by the delivery platform support device according to an embodiment of the present invention.

Referring to FIG. 4 , the customer terminal 100 that has installed the customer mode delivery app may output the customer terminal support interface as illustrated in accordance with the execution of the delivery app on the display unit. In this regard, the customer terminal 100 may access the delivery platform support device 400, and receive and install the customer mode delivery app provided by the delivery platform support device 400. When the customer terminal 100 executes the customer mode delivery app to order a product provided by a specific business owner, the delivery platform support device 400 is based on the location information of the customer terminal 100 and the location information of the business owner terminal 200 can create a delivery recommendation route. The delivery platform support device 400 may recruit the delivery terminals 300 to perform delivery based on the delivery recommendation route, and provide the recruited delivery terminal list to the owner terminal 200 . When the owner terminal 200 selects the delivery terminal 300 , the owner terminal 200 may collect real-time location information from the selected delivery terminal 300 . The delivery platform support device 400 can provide delivery information including the location information of the customer terminal 100, the location information of the owner terminal 200, and real-time location information of the delivery terminal 300 as in the 401 screen. have.

When receiving the product, the customer terminal 100 may input delivery review information. In this regard, the customer terminal 100 may output an input window for inputting delivery review information through the customer mode delivery app execution screen as shown in the screen 403 . The customer may input delivery review information about the delivery man using the customer terminal 100 . Delivery review information input by the customer terminal 100 may be converted into a corresponding information block and managed by a block chain. The delivery review information may be block-chained by the customer terminal 100 or the delivery platform support device 400 may be block-chained. Also, the customer terminal 100 may input review information about the business owner terminal 200 that provided the product. The business owner review information (or product review information) for the business owner terminal 200 may also be converted into an information block like delivery review information and then managed by a block chain. The store owner review information and the delivery review information may be managed as one information block after being packaged.

Figure 5a or Figure 5b is a view showing an example of the owner terminal support interface provided by the delivery platform support apparatus according to an embodiment of the present invention.

Referring to FIG. 5A or FIG. 5B , the owner terminal 200 may access the delivery platform support device 400 based on the execution of the owner mode delivery app. The delivery platform support device 400 may check the identification information of the connected business owner terminal 200 , and provide information related to the business owner terminal 200 to the business owner terminal 200 . For example, the delivery platform support device 400 is based on product order information between the customer terminal 100 and the owner terminal 200 , delivery order information, and product review information (or review information of the owner) input by the customer terminal 100 . , it is possible to configure a web page including information on customer ratings, order acceptance rate, average acceptance time, etc. for the business owner terminal 200 , and provide it to the business owner terminal 200 as shown in the 501 screen. The owner terminal 200 may input the current product sales setting through the owner mode delivery app. If the owner terminal 200 is set to be able to sell products through the owner mode delivery app, the delivery platform support device 400 displays the corresponding setting state at the top of the screen to determine what state the current owner terminal 200 is in the owner terminal ( 200) can be supported to confirm. In addition, the delivery platform support device 400 may provide the customer terminal 100, when accessing the customer terminal 100, the state information regarding the corresponding business owner terminal (200). When the owner terminal 200 is unable to sell the product (eg, it is closed or it is set as temporarily impossible to sell the product due to the circumstances of the owner), the delivery platform support device 400 provides the customer terminal 100 with the corresponding owner terminal 200 information may not be provided or may provide information on the business owner terminal 200 as impossible to sell a product.

When receiving a product order from the customer terminal 100, as shown in screen 503, the owner terminal 200 may output a list of delivery terminals. At this time, the delivery terminal list may be received from the delivery platform support device (400). Alternatively, the owner terminal 200 may receive the delivery terminal list from the application that manages the delivery terminals. The delivery terminal list may display information including the name of the delivery person who owns the delivery terminal 300, delivery order acceptance rate, daily workload, delivery status, rating, and the like.

First of all, in relation to the configuration of the delivery terminal list, the delivery platform support device 400 may collect the location information of the owner terminal 200 and the customer terminal 100 . The delivery platform support device 400 may set a delivery area based on the location information of the business owner terminal 200 and the customer terminal 100, and may recruit delivery terminals capable of delivery within the set delivery area.

The delivery terminal list, for example, may display the delivery terminals in order of relatively high evaluation score. In this regard, the delivery platform support device 400 may calculate the evaluation score of the delivery terminals 300 based on the delivery review information of the customer terminal 100. Also, the delivery platform support device 400 may calculate an acceptance rate at which the delivery terminal 300 accepts the delivery order when the owner terminal 200 transmits the delivery order.

In addition, the delivery platform support device 400 may collect information about the current state (eg, during delivery, delivery waiting, rest, etc.) of the delivery terminal 300, and provide it to the delivery terminal list. In addition, the delivery platform support device 400 may collect information on the estimated time until delivery is completed when the delivery terminal 300 is being delivered, and may provide it to the delivery terminal list.

When the owner terminal 200 selects a specific delivery terminal on the screen 503, the owner terminal 200 may output delivery order information to be transmitted to the specific delivery terminal 300 as in the screen 505. The delivery order information may include, for example, product order information and identification information of the selected delivery terminal 300 . The delivery order information may be information output on the screen of the delivery terminal (300). The delivery order information may be provided to the delivery terminal 300 selected by the delivery platform support device (400). The delivery terminal 300 may check the delivery order information, and determine whether to accept the delivery order, and when determining delivery, that is, if accepting, the delivery order may be delivered to the selected delivery terminal 300 . The delivery terminal 300 may take over the product from the owner who has the owner terminal 200 and input the delivery start. Then, the delivery terminal 300 provides real-time location information to the customer terminal 100 and the owner terminal 200 directly, or provides real-time location information through the delivery platform support device 400 to the customer terminal 100 and the owner terminal. (200) can be provided.

On the other hand, the delivery platform support device 400 manages the information block corresponding to the product order information ordered by the customer terminals 100 with a block chain, and generates useful information related to the product based on the accumulation of data over a certain period or a certain amount Thus, it can be provided to the owner terminal 200 as in the 507 screen. The owner terminal 200 checks the types of products sold by season, day of the week, and time zone based on useful information provided by the delivery platform support device 400, and prepares products to be sold at each time point in advance, providing immediate and quick products We can do production and delivery.

6 is a diagram illustrating an example of a delivery terminal support interface provided by a delivery platform support device according to an embodiment of the present invention.

Referring to Figure 6, the delivery terminal 300 is connected to the delivery platform support device 400 based on the delivery mode delivery app execution, from the delivery platform support device 400 or from the delivery platform support device 400 A delivery order may be received from the business owner terminal 200 .

On the other hand, the delivery terminal 300 may output delivery-related information for the delivery man. As in the 601 screen, the delivery-related information may include a delivery rating, an acceptance rate, a delivery completion rate, an arrival rate within an appointment time (store), and an arrival rate within an appointment time (customers). In this regard, the delivery platform support device 400 may collect delivery information for the delivery terminals 300 , generate the delivery-related information based on the collected delivery information, and provide it to the delivery terminal 300 . . In this process, the delivery platform support device 400 generates a delivery rating based on the delivery review information input by the customer terminal 100, and an acceptance rate based on the number of acceptance according to the delivery order of the owner terminal 200 can create In addition, the delivery platform support device 400 may generate a completion rate of the accepted delivery order through product reception generated by the customer terminal 100 . The delivery platform support device 400 collects the moving time to the location where the owner terminal 200 is located after accepting the delivery order, the moving time to the location where the customer terminal 100 is located after the product handover, and the moving time until product delivery, , it is possible to generate corresponding arrival rates based on this. The delivery man who has the delivery terminal 300 may recognize his/her delivery service quality through the above-mentioned My Rating screen, and find a way to improve it.

On the other hand, the delivery platform support device 400 may provide a super delivery person application item for the delivery terminal (300). Super delivery man application item may be a service guaranteed by the delivery platform support device 400 to improve the existing low rating of a specific delivery man. To this end, the delivery man who has the delivery terminal 300 may provide a designated fee and receive a service for increasing the delivery rating from the delivery platform support device 400 . For example, the delivery platform support device 400 receives information about a place or route that the delivery person is familiar with from the delivery terminal 300, and preferentially relates to the delivery terminal 300 when an order for a product including the location or route occurs. ) can be assigned a high rank of the delivery terminal 300 to the delivery terminal list so that the delivery order can go. Or, the delivery platform support device 400 is the delivery terminal 300 by adding the information on the route or place where delivery can be performed relatively quickly and accurately to the delivery rating of the specific delivery terminal 300 preferentially to the delivery terminal Lists can be constructed. The delivery platform support device 400 provides a delivery-related education program for a specific delivery person online or offline, and preferentially adds a relatively high delivery rating to the delivery terminal 300 that has completed the corresponding training program to list the delivery terminals By configuring or issuing an online badge for completion of a specific education program, the owner terminal 200 may support the selection of the delivery terminal 300 having the badge.

In addition, the delivery platform support device 400 may provide a screen interface that can specify a place and time for the delivery terminal 300 to perform the delivery business. The delivery platform support device 400 may determine that the delivery terminal 300 is available for delivery when the delivery terminal 300 is located at the delivery location at the designated delivery time. If the delivery terminal 300 is not in the designated place, even at the delivery time available, the delivery platform support device 400 may process the delivery terminal 300 in a non-delivery state. When the delivery terminal 300 does not designate a separate delivery business performing place, and only designates a delivery time available, a delivery terminal list may be generated based on the current location of the delivery terminal 300 .

As described above, the delivery platform support device and the system including the same according to an embodiment of the present invention suppress or minimize the occurrence of delivery-related relay fees by mutually verifying information transmitted and received between network participants based on a block chain, and information reliability (eg, transparency and integrity of information) can be ensured. In particular, the present invention provides a more improved delivery service by giving a delivery rating to the delivery terminal 300 of the delivery man who performs the delivery of goods, and allowing the customer or the business owner to check the service quality of the delivery terminals based on this. We can support you to make it available. In addition, the present invention can increase the delivery matching rate by collecting information on the delivery environment of delivery people and providing a more systematic delivery matching service based on this, and stable distribution of delivery workers through appropriate distribution of delivery terminals 300 We can help you keep your income. In addition, the present invention contributes to a more systematic delivery service quality improvement by conducting online education for service quality improvement for delivery workers and issuing badges for those who have completed the training, and changes the perception of delivery based on this This can provide an opportunity to specialize in the delivery business.

On the other hand, the embodiments disclosed in the present specification and drawings are merely presented as specific examples to aid understanding, and are not intended to limit the scope of the present invention. It will be apparent to those of ordinary skill in the art to which the present invention pertains that other modifications based on the technical spirit of the present invention can be implemented in addition to the embodiments disclosed herein.

10: Delivery platform support system
100: customer terminal
200: owner terminal
300: delivery terminal
400: ship platform support device

Claims (9)

a communication circuit capable of forming a communication channel with at least one business owner terminal, at least one customer terminal, and at least one delivery terminal;
The at least one owner terminal posts a product that can be provided online, and provides product order information of a product designated by a specific customer terminal among the at least one customer terminals to a specific business owner terminal providing the designated product, In order to provide the product to the specific customer terminal, a delivery terminal list is created based on at least one delivery terminal capable of delivering the specified product and provided to the specific business owner terminal, and to the specific delivery terminal selected by the specific business owner terminal a processor configured to deliver a delivery order for product delivery;
the processor is
When the at least one customer terminal provides delivery review information for product delivery as an information block of a block chain method, based on the information blocks corresponding to the delivery review information, a rating of the at least one delivery terminal is generated, and the A delivery platform support device for providing a rating of the delivery terminals to the business owner terminal by including the list of delivery terminals. According to claim 1,
the processor is
Check the setting conditions set by the specific business owner terminal,
A delivery platform support device for generating a list of delivery terminals including at least one delivery terminal whose rating is greater than or equal to a preset value according to the setting conditions. The method of claim 1,
the processor
Collect delivery status information of the at least one delivery terminal,
Provided by including the collected delivery status information in the delivery terminal list,
The delivery status information is
A delivery platform-enabled device that includes at least one of: a delivery pending state, a resting state, a delivery in progress, and an estimated time to completion of the current delivery. The method of claim 1,
the processor
Information including at least one of the number of regional deliveries, the number of registered delivery terminals for each region, the number of delivery terminals currently in operation, and a delivery rating ranking of delivery terminals in a registered area or a designated area is provided to the at least one delivery terminal A delivery platform supported device. According to claim 1,
the processor is
The delivery rating of at least one delivery terminal, the acceptance rate for the delivery order, the delivery completion rate, the arrival rate within the pre-arranged time to the location of the owner terminal that accepted the delivery order, and the arrival rate within the pre-promised time to the location of the specific customer terminal. Delivery platform supported devices. According to claim 1,
the processor is
Upon receiving a guarantee request for the delivery rating from any delivery terminal, correcting the delivery rating through the guarantee for the delivery rating of the arbitrary delivery terminal, including guide information about the guarantee in the delivery terminal list Delivery platform supported devices provided. 7. The method of claim 6,
the processor is
Based on the history of completing the specified online training, an online badge is issued to the training completion delivery terminal;
A delivery platform support device for providing the online badge to the delivery terminal list. According to claim 1,
the processor is
Calculating a delivery route by collecting the location information of the specific customer terminal and the location information of the specific business owner terminal,
Delivery platform support device for providing map information to which the real-time location information of the specific delivery terminal is applied on the distribution route to at least one terminal of the specific customer terminal, the specific business owner terminal, and the specific delivery terminal. at least one business owner terminal for posting at least one product online;
at least one customer terminal generating a product order for purchasing the at least one product according to a customer input;
at least one delivery terminal of at least one delivery person receiving a delivery order related to delivery of a product ordered by a specific customer terminal from a specific business owner terminal, and delivering the product to the specific customer terminal;
A list of delivery terminals based on at least one delivery terminal capable of delivering the specified product in order to provide product order information of the product specified by the specific customer terminal to the specific business owner terminal, and provide the specified product to the specific customer terminal generates and provides to the specific business owner terminal, and delivers the delivery order for product delivery to a specific delivery terminal selected by the specific business owner terminal, wherein the at least one customer terminal provides delivery review information for product delivery in a block chain method When provided as an information block of, generating a rating of the at least one delivery terminal based on the information blocks corresponding to the delivery review information, and including the rating of the delivery terminals in the delivery terminal list to provide to the owner terminal A system that supports a delivery platform, including a delivery platform support device.

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