KR20210056672A - Consumables Management System for Rental Equipment - Google Patents

Consumables Management System for Rental Equipment Download PDF

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KR20210056672A
KR20210056672A KR1020190143399A KR20190143399A KR20210056672A KR 20210056672 A KR20210056672 A KR 20210056672A KR 1020190143399 A KR1020190143399 A KR 1020190143399A KR 20190143399 A KR20190143399 A KR 20190143399A KR 20210056672 A KR20210056672 A KR 20210056672A
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consumables
information
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rental device
consumable
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서보라
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주식회사 휴니크
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    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders

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Abstract

The present invention relates to in providing a customer management of a rental business part by checking a usage time and consumable capacity of a rental equipment through data analysis on a customer's rental equipment management consumable usage capacity in an HIT integrated management system and a method thereof, wherein through the rental equipment and a consumable management system, a sensor terminal attached to the consumable can accurately identify, by the customer information data, a user product information through data analysis transmitted to the HIT integrated management system rather than the customer directly checking the usage time and consumable usage capacity of the rental equipment in the HIT integrated management system; and departing from the method of directly checking the management of rental equipment consumable, the data transmitted from the HIT integrated management system is provided to the user through an internet network service rather than being directly managed by the HIT integrated management system. Therefore, the present invention is capable of having an effect of minimizing the user's inconvenience.

Description

렌탈기기를 위한 소모품관리 시스템{Consumables Management System for Rental Equipment}Consumables Management System for Rental Equipment {Consumables Management System for Rental Equipment}

본 발명은 센서기를 이용한 HIT(Human Information Tech) 단말기 통합관리 시스템에서 관한 것으로 특히 렌탈기기 제품정보 및 소모품에 대한 잔여량을 체크하여 소모품 교체 시기를 지원하는 HIT 단말기 통합관리 시스템을 통한 인터넷 네트워크(Internet Network)서비스로 고객관리를 최적화 하기 위한 방법이다.The present invention relates to a HIT (Human Information Tech) terminal integrated management system using a sensor, and in particular, an Internet network through a HIT terminal integrated management system that supports the replacement timing of consumables by checking the remaining amount of rental device product information and consumables. ) This is a method to optimize customer management as a service.

국내에는 가전제품, 자동차, 장난감 등 다양한 제품들을 직접 구입하기보다는 렌탈서비스를 통하여 직접 구입이 아닌 사용자가 간접적인 방식으로 이루어지고 있으며 렌탈기기를 사용하고자 하는 고객층은 점차적으로 증가하고 있으나 그에 따른 제품정보, A/S, 소모품 교체 시기에 관한 수동적인 시스템과 방문서비스 및 일대일 서비스에 대한 불편함이 많이 발생하고 있어 이를 해결하기 위한 다양한 방법들이 제시되고 있지만 국내에서 렌탈기기를 위한 관리 서비스는 인터넷 네트워크 서비스를 활용하여 관리하고자 하는 통합 시스템은 갖추어져 있지 않고 있다. 현재 삼성프린트 복합기 사용자에게는 소모품에 대한 사용량을 체크하여 주는 시스템은 있지만 이를 고객에게 직접 전달하는 시스템은 갖추어져 있지 않다. 최근 렌탈기기를 사용하고자 하는 고객은 증가하고 있으나 제품관리 및 소모품에 대한 관리에 많은 불편함을 느끼고 있다. 렌탈기기 구입량이 많아질수록 제품사용법, 제품고장, 소모품교체 시기를 고객이 아닌 렌탈기기 서비스 사업부에서 고객의 불편함을 해소하고자 하는 특징을 가지고 있는 렌탈기기를 위한 소모품관리 시스템의 개발이 필요하다.In Korea, rather than directly purchasing various products such as home appliances, cars, toys, etc., users are not purchasing directly through rental services, but in an indirect way, and the number of customers who want to use rental devices is gradually increasing, but product information accordingly. , A/S, manual system regarding the replacement time of consumables, and many inconveniences in door-to-door service and one-on-one service are being suggested.However, various methods are suggested to solve this problem, but the management service for rental devices in Korea is Internet network service. There is no integrated system to manage by utilizing. Currently, there is a system that checks the usage of consumables for Samsung Print MFP users, but there is no system that directly delivers it to customers. Recently, the number of customers who want to use rental equipment is increasing, but they feel a lot of inconvenience in product management and management of consumables. As the amount of rental equipment purchase increases, it is necessary to develop a consumable management system for rental equipment, which has the characteristics of solving the inconvenience of customers in the rental equipment service business unit rather than the customer, in terms of product usage, product failure, and consumable replacement timing.

따라서 본 발명은 상기와 같은 문제점을 해결하기 위해 고안된 것으로서 HIT 통합관제 시스템은 최적기반의 서비스와 데이터를 처리하고 이를 사용자에게 인터넷 네트워크 서비스를 통하여 제품정보, 고장, 소모품 잔여량 체크 등을 쉽고 빠르게 렌탈기기의 사용자에게 서비스를 제공하고자 한다.Therefore, the present invention is designed to solve the above problems, and the HIT integrated control system processes optimal-based services and data, and provides users with easy and quick rental equipment to check product information, failures, and remaining supplies through Internet network services. Wants to provide services to users of.

상기와 같은 목적을 달성하기 위한 렌탈기기를 위한 관리시스템의 특징은 렌탈기기 및 소모품에 부착되어 있는 센서기를 통해 제품정보를 수집하는 HIT 센서기 단말과 소모품 센서기 단말기를 통하여 실시간으로 전송되는 제품정보 데이터를 수집하여 HIT 통합관리 시스템으로 정보가 전송되어 렌탈기기 소모품 시스템에서 수집하여 사용자에게 인터넷 네트워크 서비스를 통하여 제품에 대한 정보를 수시로 받아 볼 수 있다. 렌탈기기에 대한 정보 데이터는 사용자의 정보, 제품정보, 소모품 잔여량 데이터는 제품 센서기, 소모품 센서기를 통하여 정보가 렌탈기기 통합 관제시스템으로 전달되어 데이터 분석을 통하여 사용자에게 인터넷 네트워크 서비스를 통하여 서비스를 받아 볼 수 있는게 특징이다. 상기와 같은 목적을 달성하기 위하여 렌탈기기를 위한 제품관리 방법의 특징은 렌탈기기 소모품에 부착된 센서단말기에 사용자정보 소모품 잔여량 데리터를 통하여 사용자의 정보를 수집하여 이동통신망을 통해 실시간으로 HIT 통합관제 시스템으로 전송하는 단계와 상기 HIT 통합관리 시스템으로 렌탈기기 제품정보 데이터 인증검증 및 통제를 설정하는 단계와 상기 HIT 통합관리 시스템을 통해 처리된 렌탈기기 제품정보, 소모품 사용량, 잔여량에 대한 센서단말기를 통하여 전송되는 단계와 상기 렌탈기기 시스템에서 수신된 제품정보 테이터 소모품 사용량 정보 데이터를 기반으로 제품인증을 통해 사용자의 소모품 잔여량을 확인하고 렌탈기기 사용자가 보유하고 있는 HIT 카드를 렌탈기기 리더기에서 읽어 단말인증을 하며 소모품 잔여량 데이터를 통해 사용자가 소모품 체크사항을 편리하게 이용할 수 있도록 SM문자 서비스를 제공하는 단계를 포함하여 이루어지는 것을 특징으로 하는 렌탈기기를 위한 소모품관리 방법이다.The characteristics of the management system for rental devices to achieve the above objectives are product information transmitted in real time through HIT sensor terminals and consumables sensor terminals that collect product information through sensors attached to rental devices and consumables. Data is collected and information is transmitted to the HIT integrated management system, collected by the rental device consumable system, and the user can receive information about the product through the Internet network service at any time. Information data on rental devices is user information, product information, and consumables remaining data is transmitted to the rental device integrated control system through product sensors and consumables sensors, and through data analysis, users receive services through Internet network services. It is characterized by being able to see. In order to achieve the above object, the characteristic of the product management method for rental equipment is that the sensor terminal attached to the rental equipment consumables collects user information through the user information, the remaining amount of consumables data, and HIT integrated control in real time through the mobile communication network. Through the step of transmitting to the system and setting the verification and control of rental device product information data with the HIT integrated management system, and through the sensor terminal for the rental device product information, consumption of consumables, and remaining amount processed through the HIT integrated management system. Based on the step of transmitting and product information data received from the rental device system, and the product information data received from the rental device system, through product authentication, the remaining amount of consumables is checked, and the HIT card held by the rental device user is read from the rental device reader to perform terminal authentication. And it is a consumable management method for a rental device, characterized in that comprising the step of providing an SM character service so that the user can conveniently use the consumable check items through the consumable remaining amount data.

이상에서 설명한 바와 같은 본 발명에 따른 렌탈기기를 위한 제품관리 시스템에서 수집되는 제품사용 정보, 소모품 사용량, 잔여량에 대한 데이터는 이동통신과 결합되어 사용자의 정보 및 인터넷 네트워크 서비스 체계를 통하여 제품고장, A/S, 소모품 잔여량 데이터 분석등이 이루어지는 것을 포함하며 사용자가 일일이 체크를 하지 않아도 HIT 통합관리 시스템으로 전달되는 데이터의 분석 후 사용자에게 전달되어 사용자의 불편함을 최소화하는 효과를 유발한다.Product usage information, consumable usage, and remaining amount data collected in the product management system for a rental device according to the present invention as described above are combined with mobile communication, and product failure, A. This includes analyzing /S and remaining amount of consumables data, and even if the user does not check one by one, the data transmitted to the HIT integrated management system is analyzed and transmitted to the user, thereby minimizing user discomfort.

국내 렌탈기기 사업은 점차적으로 증가하고 있으나 현실적으로 고객관리에 대한 부분 및 그에 따른 소모품 사용량에 대한 정확한 정보를 파악하여 고객에게 전달하는 서비스는 거의 전무한 상태이다. 이러한 불편함을 해소하기 위해서 HIT 통합관리 시스템을 통하여 고객의 제품정보, 렌탈기기의 소모품, 소모품 사용량, 잔여량에 대한 데이터 분석을 통하여 고객이 체크해야 할 업무를 HIT 통합관리 시스템을 통하여 직접적인 서비스를 제공할 수 있고 고객에게 보다 더 나은 서비스를 제공하는데 있어 고객이 고장 및 소모품 재고파악을 통하여 렌탈기기 사업본부에 직접 전화를 하여 제품에 대한 A/S, 소모품에 대한 사용량을 일일이 체크하여 전달하는 체계를 개선하여 보다 더 쉽고 빠르게 전달하고 고객의 불편함을 최소화하기 위한 발명이다. 본 발명에 따른 렌탈기기를 위한 소모품관리 시스템 및 그 방법에 대한 내용은 렌탈기기 소모품에 부착되어 있는 HIT 센서 단말기 데이터가 HIT 통합관제 시스템으로 전송된 후 데이터 분석을 통하여 렌탈기기 소모품 시스템으로 전송된 데이터는 렌탈기기 관리부 소모품 관리부 충전소 관리부를 통하여 고객카드의 데이터를 통하여 사용자에게 인터넷 네트워크 서비스 제공하므로 기존의 렌탈기기 사업의 불편함을 해소하고 고객서비스에 대한 만족도를 높이고 다른 제품에서 실시하는 문제점을 개선하여 수동적인 서비스가 아닌 능동적인 서비스를 통하여 렌탈기기를 위한 소모품관리 시스템 및 그 방법을 통하여 렌탈기기의 소모품 잔여량 체크를 사용자가 아닌 HIT 통합관제 시스템으로 전송되어 사용자의 제품사용량을 정확하게 분석할 수 있는 데이터분석과 인터넷 네크워크 서비스를 실현하여 제품정보, A/S, 소모품 잔여량을 파악하여 기존의 서비스의 질을 개선하고자 한다.The domestic rental equipment business is gradually increasing, but in reality, there is almost no service to provide customers with accurate information on customer management and consumable usage. In order to alleviate such inconvenience, the HIT integrated management system provides a direct service through the HIT integrated management system for the tasks to be checked by the customer through data analysis on the customer's product information, the consumables of the rental device, the consumption of consumables, and the remaining amount. In order to provide better service to customers, the customer makes a direct phone call to the rental equipment business headquarters through the inventory of faults and consumables, and the A/S for the product and the consumption of consumables are checked and delivered. It is an invention to improve and deliver easier and faster, and to minimize customer discomfort. For information on the consumable management system and method for the rental device according to the present invention, the HIT sensor terminal data attached to the rental device consumable is transmitted to the HIT integrated control system and then transmitted to the rental device consumable system through data analysis. Provides Internet network services to users through the data of the customer card through the rental device management unit, consumables management unit, charging station management unit, and thus solves the inconvenience of the existing rental device business, improves customer service satisfaction, and improves problems performed by other products. Consumables management system for rental devices through active services rather than passive services, and data that can accurately analyze the user's product usage by transmitting the check of the remaining amount of consumables of rental devices to the HIT integrated control system instead of the user through the method It aims to improve the quality of existing services by realizing analysis and Internet network services to identify product information, A/S, and remaining amount of consumables.

Claims (4)

렌탈기기 및 소모품을 포함하여 제품에 부착된 센서단말기를 통해 소모품 정보를 수집하는 HIT 통합관리 시스템은 렌탈기기 단말센서기 및 소모품정보 센서단말기에서 전송되는 데이터가 HIT 통합관리 시스템에 수신되어 렌탈기기를 통한 소모품 사용량 및 잔여량에 대한 데이터를 분석하여 고객정보를 통하여 인터넷 네트워크 서비스를 실현하여 소모품 교체시기를 알리는 시스템.The HIT integrated management system, which collects consumable information through the sensor terminal attached to the product, including rental devices and consumables, receives the data transmitted from the rental device terminal sensor and the consumable information sensor terminal to the HIT integrated management system to control the rental device. A system that analyzes data on the consumption and remaining amount of consumables and realizes Internet network service through customer information to notify the timing of consumable replacement. 제1항에 있어서 상기 렌탈기기 정보 데이터는 사용자 데이터,소모품 사용량 데이터, 잔여량 데이터,제품의 정보 센서단말기 정보를 포함하는 것을 특징으로 하는 렌탈기기를 위한 소모품관리 시스템.The consumable management system of claim 1, wherein the rental device information data includes user data, consumable consumption data, residual amount data, and product information sensor terminal information. 상기 렌탈기기 시스템은 소모품에 부착된 센서단말기를 통하여 수집되는 소모품 사용량 잔여량에 대한 데이터를 전송하고 렌탈기기 사용현황 또는 단말인증 인증현황 등의 현황을 관리하는 운영관리부와 렌탈기기 시스템에서 보관하고 있는 제품정보사용자가 사용하는 제품정보에서 수집되는 소모품 사용정보에 대한 데이터를 제공하는 렌탈기기 관리부와 렌탈기기 사용자의 고객카드를 기반으로 제품정보 및 소모품 정보에 대한 정보는 센서기 단말기 정보는 HIT 통합관리 시스템을 통하여 사용자의 제품성향과 소모품 사용량, 잔여량, 고장 등에 대한 리스크 체크를 위한 시스템.The rental device system transmits data on the remaining amount of consumption of consumables collected through a sensor terminal attached to the consumables, and manages the current status of rental device use or terminal authentication and certification, etc., and products stored in the rental device system. Information on the product information and consumables information based on the rental device management unit that provides data on the use of consumables collected from the product information used by the user, and the customer card of the rental device user, the sensor terminal information is the HIT integrated management system. System for risk check of user's product tendency, consumption of consumables, residual quantity, and failure through the system. 렌탈기기의 소모품에 부착된 센서단말기에 내장된 사용자정보는 소모품 잔여량 데이터를 통하여 사용자의 정보를 수집하여 이동통신망을 통해 실시간으로 HIT 통합관제 시스템으로 전송하는 단계와 상기 HIT 통합관리 시스템으로 렌탈기기 제품정보 데이터 인증 검증 및 통제를 설정하는 단계와 상기 HIT 통합관리 시스템을 통해 처리된 렌탈기기 제품정보, 소모품 사용량, 잔여량에 대한 센서단말기를 통하여 전송되는 단계와 상기 렌탈기기 시스템에서 수신된 제품정보 테이터 및 소모품 사용량 정보 데이터를 기반으로 제품인증을 통해 사용자의 소모품 잔여량을 확인하고 렌탈기기 사용자가 보유하는 HIT카드는 렌탈기기 리더기에서 읽어 단말인증 및 소모품 잔여량 데이터를 통해 사용자가 소모품 체크사항을 편리하게 이용할 수 있도록 인터넷 네트워크 서비스를 제공하는 단계를 포함하여 이루어지는 것을 특징으로 하는 렌탈기기를 위한 소모품관리 방법.The user information embedded in the sensor terminal attached to the consumables of the rental device collects the user's information through the remaining amount of consumables data and transmits it to the HIT integrated control system in real time through the mobile communication network. The steps of setting information data authentication verification and control, transmitting through the sensor terminal for rental device product information, consumable consumption, and remaining amount processed through the HIT integrated management system, and product information data received from the rental device system, and Based on the consumable usage information data, the user's consumables remaining amount is checked through product authentication, and the HIT card held by the rental device user is read from the rental device reader, and the user can conveniently use the consumables check list through terminal authentication and consumables remaining amount data. Consumables management method for a rental device, characterized in that comprising the step of providing an Internet network service so that.
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KR102465385B1 (en) 2021-10-01 2022-11-09 (주)베스트오에이 Multi-function device management system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102465385B1 (en) 2021-10-01 2022-11-09 (주)베스트오에이 Multi-function device management system

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