KR20170107730A - System for recommending 3D printer company and method therefor - Google Patents

Abstract

The present invention relates to a 3D printer company connection service system and a method thereof. The present invention relates to a 3D printer company connection service system for connecting a user who desires 3D printing to a verified 3D printer company and coping with a users requirement according to a printing result and a method thereof. The present invention provides a 3D printer company connection service system for connecting a verified printer company that can meet various requirements of a user, and a method thereof. It is possible to satisfy user requirements for printing and also to support user complaints, such as refunds and rework. The 3D printer company connection service system includes a receiving part, a company database, a recommendation part, a connection part, and a user compliant handing part.

Description

[0001] The present invention relates to a 3D printer printer connection method,

The present invention relates to a system and method for connecting a 3D printer output vendor, and more particularly, to a system and method for connecting a 3D printer output vendor to a user who wants to receive an output service from a 3D printer and a verified 3D printer output vendor, And more particularly, to a 3D printer output vendor connection service system and method thereof.

In recent years, various requirements (materials, 3D printer type, output size, color, etc.) of users who want to use a 3D printer have arisen. In addition to a lot of ordinary people having a 3D printer, Mostly, it is difficult to print output that meets various requirements.

Accordingly, users have to search for an output company to request a 3D printer output. However, there are difficulties in searching for a professional output company, and there is a problem in finding an output company that provides a proven service with output technology.

According to Korean Patent No. 1400875 entitled " 3D drawing integrated output network system ", registration and management of belonging 3D printer information distributed to user terminals, various places or areas, and input of design drawings from a user terminal A 3D printer integrated information processing device for detecting a location of a 3D printer nearest to the requested delivery position and outputting a 3D output of a design drawing inputted from the user terminal to a belonging 3D printer located at the detected location, A 3D printer according to a design drawing input from the user terminal under the control of the 3D printer integrated information processing apparatus and distributed in various regions (or places) under the control of the 3D printer integrated information processing apparatus .

The prior art is a service that allows a user who wants to output by using a 3D printer to output from a geographically closest output company. This is because there are various requirements for users who want to output 3D drawings. There is no content about these requirements, and there is a problem that there is no way to deal with them.

The user can easily obtain the 3D output by detecting the location of the 3D printer nearest to the delivery position requested by the user terminal and outputting the 3D output to the area or place close to the user terminal.

These 3D printouts have various materials and requirements according to the various needs of the users, which only connect with the companies in the nearby area, and have problems in that they can not be connected with proved companies that can meet various requirements of users.

And the 3D printer output is characterized by the difference in quality depending on the specifications of the 3D printer and the output technology. Conventionally, there is no content about a processing scheme (rework, refund, etc.) when the user is not satisfied with the output result, and there is no way to process it.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a system for connecting a 3D printer output vendor to connect a verified vendor according to various requirements of a user and a method thereof.

Another object of the present invention is to provide a 3D printer output vendor connection service system and method for supporting user complaints such as refunds, rework, and the like, as well as user's requirements for printouts.

It also provides a 3D printer printer connection service system and method that automatically reduces the search cost to find an output company that is suitable for a user's request by recommending an output printer that meets the user's request.

There is also provided a 3D printer output vendor connection service system and method for receiving a plurality of quotations from a plurality of output vendors and selecting a desired output vendor as a user terminal.

A 3D printer output vendor connection service system according to the present invention includes: a reception unit for receiving request information and business information according to user-specific requirements; 3D printer output A vendor database that stores company information for each vendor; A recommender unit for generating recommender company list information by matching the vendor information according to the request information and transmitting the generated recommender list information to the user terminal; A message is transmitted from the user terminal to the user terminal so as to select a delivery request indication or a direct reception request indication with the corresponding address information according to the request information of the user terminal, A connection unit for sending a 3D printer output job according to the request information to the selected vendor terminal to transfer the output cost excluding the fee to the account of the vendor terminal after passing inspection of the completed output product; And a user complaint processing unit for checking the user's complaint information and receiving the re-work of the output item, the cancellation or change of the contract, or the cause of the refund request when the user's approval is not passed from the user terminal. .

Preferably, the receiving unit may include a type selection module for selecting output items of a prototype of a manufactured product, a figure, a jewelry, an artwork, a craft, a fashion, an accessory, a model, a toy, or a household item; A printer type selection module for selecting a 3D printer type item; An output material selection module for selecting a 3D printer material item; A color selection module for selecting a color item of the printer output; A selection module for selecting a name, a contact, a 3D modeling file, a number of output requests, a requirement of a slicing setting value at the time of outputting, a completion date of a request, a postprocessing request item, a region name of a preferred output vendor, And a vendor information receiving module that receives a plurality of quotations from the vendor terminal, compares the quotations with the user terminal, and inputs vendor estimate information so that a desired output vendor can be selected.

Preferably, the recommendation unit includes an information matching module that compares the item selected from the user terminal with the business information of the business database through the request information receiving unit and matches the similarity according to the requirements of the user in priority order; A recommended vendor list information generation module for generating recommended vendor list information that lists results matched through the information matching module; And a recommended vendor list delivery module for delivering recommended vendor list information according to the requirements of the user terminal to the user terminal and delivering requests of the user terminal to the recommended vendor terminals.

Preferably, the connection unit may include a vendor selection module that selects, when a plurality of recommender company terminals upload a quotation to the vendor information receiving module of the receiver, a vendor of a plurality of recommender vendor terminals to request output from the user terminal; A deposit confirmation module for determining whether or not the output cost from the user terminal is deposited; A work request module for requesting a selected vendor terminal according to vendor selection information received from a user terminal to request a 3D printer operation according to a requirement of the user terminal; When selecting a company to be requested for output from the vendor selection module, a message is delivered to the user terminal so as to select a delivery request display or a direct reception request display with the address information of the completed work output, receive the selection result, Output delivery and user validation module; And a business remittance module for transferring the output cost excluding the commission to the account of the business terminal when the inspection of the output from the user terminal is passed; .

Preferably, the user complaints processing module further includes a user complaint receiving module for selecting and inputting a complaint item to the user terminal upon receiving a complaint to the output result from the user terminal; And a user complaint handling module for allowing the user terminal to select a complaint item to take subsequent actions such as rework, introduction of another company, refund, contract cancellation, or change.

Meanwhile, a 3D printer output vendor connection service method using a 3D printer output vendor connection service system includes: (a) receiving, from a user terminal, request information according to user-specific requirements; (b) matching the 3D printer output company information previously stored in the company database with the request information received in step (a) and generating recommender company list information; (c) transmitting the request information of the user terminal to the recommender company terminals generated by the controller, and transmitting the recommended company information to the user terminal; (d) The controller sends the quotation received from the recommender company terminals to the user terminal, and selects the vendor terminal to which the output request is to be made, and displays the delivery request or the direct receipt request with the corresponding address information Transmitting a message to the user terminal about the reception method to receive the selection result; (e) causing the control unit to inform the selected vendor terminal of the start of the 3D printer operation according to the request information, after confirming the cost deposit from the user terminal; (f) receiving the completion of the output job from the business terminal and informing the user terminal of the completion of the job; (g) determining whether the output unit is passed through the control unit after receiving the delivery completion or the direct reception completion process from the user terminal; (h) allowing the control unit to transfer an output cost excluding a commission fee to an account of the business terminal when the control unit passes inspection of the user terminal.

Preferably, the step (g) further includes the steps of: (i) when the control unit fails to pass inspection of the user terminal, selecting a complaint item to the user terminal so that rework, introduction of another company, refund, And taking a follow-up action to proceed with any one of the tasks.

Preferably, after step (h), the control unit checks whether there is a post-processing request in the request information of the user terminal. And when there is a post-processing request, the control unit terminates the output service and recommends and connects the list of suppliers corresponding to the post-processing service.

As described above, there is an effect that it is possible to connect a verified company according to various requirements of the user, and it is possible to support user's complaint processing such as refund, re-job, etc. in addition to the user's requirement for the output.

In addition, by connecting a user terminal requesting a 3D printer output and a vendor terminal providing a 3D printer output, a user can reduce the search cost for searching for a 3D printer output company.

In addition, it is reliable by connecting a proven business to users who do not know which 3D printer printer vendors to trust, and by receiving multiple quotes from various 3D printer output companies and providing them to users, There is an economical effect that can be selected.

In 3D printing, the entire work process is followed by post-processing after output, and when the user requests it, it is possible to provide convenience to connect post-processing tasks after output.

FIG. 1 is an overall configuration diagram of a 3D printer output vendor connection service system according to an embodiment of the present invention,
2 is a detailed configuration diagram of a 3D printer output vendor connection service system according to an embodiment of the present invention,
FIG. 3 is a flowchart illustrating a 3D printer output vendor connection service method according to an exemplary embodiment of the present invention,
4 is a diagram illustrating a detailed configuration of a recommender for a 3D printer output vendor connection service system according to an exemplary embodiment of the present invention,
5 is an exemplary view for explaining the operation of the information matching module by the control command of the control unit of FIG. 2,
6 is an exemplary view for explaining the operation of the recommender company list information generation module by the control command of the control unit of FIG. 2,
FIG. 7 is a flowchart illustrating an example of a case where the customer does not request the post-processing request in FIG. 3,
FIG. 8 is an exemplary flow chart for reflecting the satisfaction of the supplier according to the requirements of the user in the supplier database.

Specific features and advantages of the present invention will become more apparent from the following detailed description based on the accompanying drawings. It is to be noted that the detailed description of known functions and constructions related to the present invention is omitted when it is determined that the gist of the present invention may be unnecessarily blurred.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will now be described in detail with reference to the accompanying drawings.

1 is a configuration diagram of a 3D printer output vendor connection service system according to an embodiment of the present invention. As shown in the figure, the 3D printer output vendor connection service system includes a receiver 100, a vendor database 200, a recommender 300, a connection unit 400, a user complaint processor 500, and a controller 600 .

2 is a detailed configuration diagram of a 3D printer output vendor connection service system according to an embodiment of the present invention. The detailed configuration will be described with reference to FIG.

The receiving unit 100 receives request information according to user-specific requirements through the user terminal.

Here, in the receiving unit 100, various types of output products such as prototype, figure, jewelry, artwork, craft, fashion, accessory, model, toy, household goods, There are many materials such as plastic materials, resin materials, metal materials, powder, rubber, and paper. The types of 3D printers also include SLA, FDM, DLP, SLS, PolyJet and MultiJet .

In this embodiment, the plastic material is made of ABS, PLA, Nylon, PETT, PETG, HIPS, LAYWOOD, TPE, ULTRAT filaments and the like, but the present invention is not limited thereto.

The receiving unit 100 of the 3D printer output vendor connection service system according to the present embodiment may transmit a request to the 3D printer output company that can satisfy various requirements of the user and a user terminal that requests 3D printer output Receives a plurality of quotations from a vendor terminal, compares the quotations with a user terminal, and performs a function of receiving information to select a desired output vendor.

The receiving unit 100 for performing these functions includes an output type selection module 110, a 3D printer type selection module 120, an output material selection module 130, a color selection module 140, , And a business information receiving module 160.

The output type selection module 110 can select a type of output items such as a prototype of a manufactured product, a figure, a jewelry, an artwork, an artifact, a fashion, an accessory, a model, a toy,

The 3D printer type selection module 120 can select the 3D printer type desired to be output.

The output material selection module 130 may select a material item such as a plastic material, a resin material, a metal material, a powder, a rubber, and a paper according to a material used for output to the 3D printer.

The output material according to this embodiment has many materials such as plastic type material, resin type material, metal type material, powder, rubber, and paper, and the type of 3D printer is SLA, FDM, DLP, SLS, PolyJet, MultiJet And so on.

In this embodiment, the plastic material is made of ABS, PLA, Nylon, PETT, PETG, HIPS, LAYWOOD, TPE, ULTRAT filaments and the like, but the present invention is not limited thereto.

The color selection module 140 may be enabled to select a color item of the printer output.

Other request item selection module 150 may be able to input the number of printouts, name, contact, request completion date, post processing request item, local name of preferred printing company and other request items.

The post-finishing operation is a subsequent operation following the output operation, which corresponds to the last step of the entire 3D printing operation, and can be selected if the user wishes to perform post-finishing operations after output.

The company information receiving module 160 receives a plurality of quotations from the vendor terminal, compares the quotations with the user terminal, and receives the vendor quotation information to select a desired output vendor.

The vendor database 200 stores the information of the 3D printer output vendors and converts them into a database. Such a database of companies is registered by selecting proven professional output companies according to the types of output such as prototype, figure, jewelry, art, craft, fashion, accessory, model, toy, In order to connect companies that can meet various requirements of users, company database is detailed information such as company introduction, professional output field, 3D printer list, output history information, post-processing availability, Consists of.

By providing such verified, objective information to the user terminal by customized verification information according to the requirements, it is possible to select the best reliable company even when selecting the company according to the company selection and post processing, This process can contribute to the formation of an eco system that has a virtuous cycle structure in the domestic 3D printing market and industry.

The recommendation unit 300 matches the verification information according to the request information and generates recommender company list information and transmits the generated recommender company list information to the user terminal. The recommendation unit 300 for performing such a function may include an information matching module 310, a recommender company list information generation module 320, and a recommender company list transfer module 330.

The information matching module 310 is configured to match the item selected from the user terminal with the business information of the business database through the request information receiving unit 100.

The recommended vendor list information generation module 320 generates the recommended vendor list information by listing the matching results through the information matching module 310. [

The recommended vendor list delivering module 330 transmits the recommended vendor list information matching the requirements of the user terminal to the user terminal and recommends the recommended vendor list information to the terminal of the recommended vendor.

The connection unit 400 sends a quotation to the user terminal after confirming the request information of the user terminal, compares the quotations of the various companies, selects a company to request the output, After that, a 3D printer output operation according to the request information is requested to the terminal of the selected company, and the completed output is requested to be delivered to the corresponding address according to the request information of the user terminal or to be directly received.

It is possible to reflect the satisfaction of the user of the ship or the satisfaction of the company using the output company connection service according to the present invention to the company database and to connect the user to the next user with a difference in the relay commission according to the satisfaction according to the requirement.

At this time, the connection unit 400 displays a delivery request to the corresponding address according to the request information of the user terminal at the time of selecting a vendor to be output, as a selected vendor terminal, or, in the case of the user directly receiving the request information, (Delivery or direct receipt) to be displayed by the selected company terminal, and after the receipt and verification of the output from the user terminal is completed, the output cost excluding the fee is transferred to the account of the company terminal.

At this time, the connection unit sends and receives the additional information necessary for outputting between the user terminal and the recommender company terminal when necessary, and after the recommender company terminals upload the quotation to the business information receiver module of the receiver, According to the company selection information received from the user terminal, it is possible to select a company to request the output from among the plurality of recommendation companies, 3D printer output operation can be commissioned.

The connection unit 400 for performing these functions includes a vendor selection module 410, a deposit confirmation module 420, a work request module 430, an output delivery and user verification module 440, a business remittance module 450, And a differential module 460.

The company selection module 410 sends and receives additional information necessary for outputting to the 3D printer between the user terminal and the recommender company terminals when necessary, and after the recommender company terminals upload the quotation to the business information receiving module of the receiver, After the terminal compares and reviews the quotes, it selects a vendor from among several recommended vendors to request output.

The deposit confirmation module 420 is configured to determine whether or not to deposit the output cost from the user terminal.

The job request module 430 requests a 3D printer output job according to the requirements of the user terminal to the selected company terminal according to the company selection information received from the user terminal. The work request module may receive the completion of the output job from the business terminal by the control of the control unit and inform the user terminal of the completion of the job.

The output delivery and user verification module 440 transmits a message to the user terminal so as to select a delivery request indication or a direct reception request indication as the corresponding address information at the time of selecting a vendor to be output from the vendor selection module, And receives a result from the user terminal, or accepts a confirmation of acceptance of the output directly received by the user terminal.

In addition, it is possible to receive the operation progress and the delivery status according to the progress of the work from the business terminal, and deliver it through the app or the web so that the user terminal can confirm it.

The vendor remittance module 450 is configured to send an output cost excluding a certain commission to an account of the vendor terminal when the output has passed inspection through the user terminal.

The fee differential module 460 reflects the satisfaction of the shipper's requirements or the satisfaction of the shipper using the output company connection service according to the present invention in the supplier database and then makes the difference to the relay fee according to the satisfaction according to the requirement So that it can be connected.

The user complaint processing unit 500 checks the complaint from the user terminal and then takes measures such as rework, introduction of another company, refund, contract cancellation and change when the output result does not pass the acceptance confirmation of the user terminal Can be performed.

At this time, confirmation of the complaint from the user terminal may be performed by transmitting the item information of the set item to the user terminal, receiving the selected item information, and transmitting the item information to the corresponding vendor terminal .

The user complaint handling unit 500 for performing such a function may include a user complaint receiving module 510 and a user complain processing module 520.

The user complaint accepting module 510 performs a function of transferring item information according to a predetermined complaint to the user terminal, selecting and inputting the item information, and receiving the result when there is a complaint about the output result from the user terminal.

Here, the preset item information may include the satisfaction of output quality, rework request, introduction of another company, refund, return, and the like.

The user complaint processing module 520 confirms the complaint from the user terminal, transmits the complaint to the corresponding output company terminal, confirms the rework, introduces the other company, refunds the contract, and cancels the contract Can be performed. That is, a function of requesting that a user's complaint be solved by transmitting the complaint item information received from the user terminal to the corresponding vendor terminal.

In addition, the result of user complaints according to the user complaints item may reflect the user's satisfaction with the post-processing of the business information of the company database.

According to the satisfaction degree of the user complaint processing, it is possible to increase the reliability of the connection service of the 3D printer output company on the basis of the satisfaction according to the result of the user complaint processing to the user terminal corresponding to a large number of future demands.

The control unit 600 controls the receiving unit 100, the vendor database 200, the recommending unit 300, the connection unit 400, and the user complaint processing unit 500.

A method using a 3D printer output vendor connection service system according to an embodiment of the present invention will be described as follows.

3 is a flowchart illustrating an exemplary 3D printer output vendor connection service method according to an exemplary embodiment of the present invention.

As shown in FIG. 3, the control unit 600 of the 3D printer vendor connection service system receives request information according to user-specific requirements from the user terminal (a).

Next, the control unit matches information of the 3D printer output company previously stored in the company database with the request information received in step (a), generates recommender company list information (b), and transmits the request information of the user terminal (C) deliver the recommended business information to the user terminal.

Next, when the recommendation company terminal confirms the request information of the user terminal and uploads the quotation to the business information receiving module of the receiver, the control unit delivers the quotation received from the recommender company terminals to the user terminal and compares the quotations with the user terminal (D) Select the company to which the output will be requested.

At this time, when selecting a company to request an output, the controller sends a message about the receiving method to the user terminal so as to select a delivery request indication or a direct reception request indication as the corresponding address information, And receives the result.

Next, after confirming the payment of money from the user terminal, the selected company terminal informs the start of the 3D printer operation according to the request information and completion of the work (e).

Next, the control unit receives the completion of the output job from the business terminal and informs the user terminal of the completion of the job (f).

Next, the control unit judges whether or not the output confirmation is passed or not after receiving the delivery completion or the direct reception completion process from the user terminal (g).

(H) In case of passing the inspection, the output fee excluding the commission fee is transferred to the account of the corresponding company terminal. (I) In the case of failure to pass the inspection, the complaints of the user terminal shall be identified so that follow-up measures such as rework, introduction of other companies, refund, cancellation or change of contract can be taken.

Here, step (i) is a function of confirming a complaint from the user terminal, delivering the complaint to the corresponding output vendor terminal, confirming the rework, introducing the other company, refunding, canceling or changing the contract And the result of the user complaint processing according to the user complaint item may be reflected in the user's post processing satisfaction with the corresponding company information of the business database.

Then, the control unit confirms whether there is a post-processing request in the request information of the user terminal, and (k) terminates the output service when there is a request, and connects it to the post-processing service (1). If there is no request for operation after that, the job is immediately terminated.

As described above, according to the embodiment of the present invention, it is possible to connect a verified company according to various requirements of a user, and it is also possible to provide a user who has refund, It can support complaint handling.

In addition, by connecting the user who requests the output to the 3D printer and the company that outputs the 3D printer, it is possible to reduce the search cost for the user to search for the 3D printer output company, It has the effect of giving credibility to the users by connecting the proved companies, and it is economically effective that the users can select the companies that are cost competitive by receiving a plurality of quotations of the 3D printer output companies and providing them to the users.

In 3D printing, the entire post-production process is followed by post-production, and when the user requests it, it is possible to provide convenience to connect post-production tasks after output.

Further, the 3D printer output vendor connection service system according to an embodiment of the present invention is a 3D printer output vendor connection service system that connects a user terminal requesting 3D printer output and a 3D printer output vendor terminal, The connection with the company terminal according to the payment of cost will be briefly described as follows.

Upon request for a service from the user terminal according to the 3D printer output request, the control unit of the 3D printer output vendor connection service system according to the present invention may receive the output service selection and the request information input and transmit the request information to the vendor terminal.

In this case, when the user terminal requesting the 3D printer output vendor connection service selects the 3D printer output service from the connection service menu through the network including the web or the application, Request information such as file, printer type, material type / color / material, slicing condition, number of requests, request completion date, presence / absence of post processing, name / contact, It is possible to select a vendor terminal corresponding to the vendor information matching the information condition and transmit the vendor terminal to the user terminal. At this time, it is necessary to provide business information including a business name, company introduction information, possessed printer, availability of post processing, business location, number of productions, sample photograph, customer score, .

The control unit of the connection service system of the 3D printer can check the request information of the user terminal in the company terminal and select whether or not to perform the request, and confirms the requirements. When the company terminal meeting is needed, You can also connect a business meeting.

Next, the control unit of the 3D printer output vendor service system estimates the review items such as the quotation price and the completion schedule payment method based on the contents negotiated between the corresponding company terminal and the user terminal, and identifies the completion terminal to the business terminal and the user terminal You can register according to the information.

Next, the control unit of the connection service system of the 3D printer output vendor enables the user terminal to confirm the quotation price information and select the vendor based on the information sent from the various vendor terminals. At this time, when the company is selected, the controller of the 3D printer output vendor connection service system transmits a message about the reception method to the user terminal so as to select a delivery request display or a direct reception request display from the company terminal Lt; / RTI >

A connection service with a vendor terminal according to payment of a 3D printer output vendor connection service system according to an embodiment of the present invention will be described as follows.

The control unit of the 3D printer output company connection service system notifies the selection company terminal of the start of the print job when the output cost for the company terminal selected through the user terminal is received by the user terminal, Begin to tell. At this time, the payment method is basically a down payment, and depending on the conditions, it can be changed to postpaid payment, deposit / balance.

Next, the control unit of the 3D printer output vendor connection service system can receive the completion of the output job from the business terminal and notify the user terminal of the completion of the job.

Next, the control unit of the connection service system of the 3D printer output vendor allows the output cost excluding the connection service fee to be deposited into the account of the business terminal when checking the output of the user terminal. When receiving the request information from the user terminal, connecting the post-processing company terminal according to the post-processing request.

The control unit of the 3D printer output vendor service system receives the complaint item information from the user terminal and performs cause analysis and measures when the output confirmation of the user terminal is not verified, the contract cancellation or the refund request, Make it possible to handle user complaints such as introducing other companies, refunds, returns, etc.

Meanwhile, a 3D printer output vendor connection service system according to an exemplary embodiment of the present invention will now be described with reference to the configuration of the information matching module 310 of the recommender 300 and the configuration of the recommender company list information generation module 320.

4 is an exemplary view showing a detailed configuration of a recommender for a 3D printer output vendor connection service system according to an embodiment of the present invention.

The information matching module 310 may include a specialty comparator 311, a printer type extractor 312, a material extractor 313, and a finishing processor 314.

The specialty field comparator 311 may compare the output type of the user inputted by the user with the professional field of the output companies in the company database 200 to extract a matching company list.

The printer type extractor 312 may extract the companies having the printer type input from the user terminal among the companies selected in the specialty comparator.

The material extractor 313 can extract the companies that can be output by the type and color of the material inputted from the user terminal among the companies selected in the printer type extractor.

The post-processing determiner 314 determines whether post-processing is requested among the requirements received from the user terminal, and can perform a function of distinguishing the companies that can not be financially available from the companies that are not available.

The recommended vendor list information generation module 320 may include a post-processing request priority generator 321, a recommended vendor list generator 322, and a vendor information classifier 323.

The post-processing request priority generator 321 re-checks the determination result of the post-processing determining unit of the information matching module, and when the post-processing request is made, the companies that can not be post-processed can be classified into two And generates a business name list.

The recommended vendor list generator 322 performs a function of generating a business list to be recommended as extraction result data of the material extractor 313 of the information matching module when there is no post processing request as a result of checking whether there is a post processing of the post processing request generator .

The vendor information classifier 323 performs a function of classifying vendors' information on the basis of a vendor name to recommend a list generation result of a post-processing request priority generator or a recommender vendor list generator.

Here, the business information classification may include a business introduction, a business address, a cumulative number of requests processed, a sample product photograph, a list of 3D printers held, a customer rating, and the like.

5 is an exemplary diagram for explaining the operation of the information matching module 310 by the control command of the controller 600 of FIG. As shown in FIG. 5, the control unit compares the output type of the user input by the user with the expert fields of the output companies in the company database, and extracts a matching company list (1).

Next, the control unit extracts the companies having the printer type inputted by the user among the companies selected in No. 1 above (2).

Next, the control section extracts the companies that can output the type and color of the material inputted by the user among the companies selected in the above 2 (3).

Next, the control unit confirms whether there is a user post-processing request (4), ends the process when there is no post-processing request, and when the post-processing request is made, (5).

6 is an exemplary diagram for explaining the operation of the recommender company list information generation module 320 by the control command of the controller 600 of FIG. 2 in detail. As shown in FIG. 6, the control unit confirms whether the user has requested a post-processing request (1), and when there is no post-processing request, the control unit makes a list of companies to be recommended as data extracted in step 3 of the information matching module of FIG. 5 3), extract information (vendor introduction, company address, total number of request processing, sample product photos, 3D printer list, customer score, etc.) based on the name of the company to be recommended (4).

Next, the control unit generates a recommender company list using the information extracted in (4) above (5).

In FIG. 6 (1), if the control unit confirms the post-processing request in the user post-processing request check, the post-processing company is ranked first in the data classified in step (5) (2), and move the next procedure to (4) in FIG. 6.

According to FIG. 5 and FIG. 6, if there is a difference between the output company and the post-processing company, it is possible to solve the problem of dispute and to allow the same company to output and postproduce it as much as possible. There is a risk that the output job is erroneously performed between the output maker and the post-processing maker, or whether the post-processing job is erroneous or not, and it is possible to resolve the dispute possession through the process according to FIG. 5 and FIG. In addition, when the same company performs the output job and the post-processing job, the user can communicate with one company, thereby providing convenience to the user.

FIG. 7 is an exemplary flow chart showing the steps in the case where the customer is not requested in determining whether there is a post-processing request in FIG. If the control unit determines that the user terminal is not requested in the presence of the post-processing request, the control unit terminates the output service, and in a subsequent step, the control unit may register the output product as a sales web page when there is an output sales request from the user terminal.

FIG. 8 is an exemplary flow chart for reflecting the satisfaction of the supplier according to the requirements of the user in the supplier database. A fee differential module 460 is provided in a connection section according to the control command of the control section to reflect the satisfaction of the shipper's requirements or the satisfaction of the shipper using the output vendor connection service according to the present invention in the supplier database, It is also possible to make a difference in the relay fee for each satisfaction level.

The commission differential module according to the control command of the control unit first analyzes the result of receiving the output company satisfaction survey data to the user who has received the output service by the following five criteria (1).

1) whether the print job has been completed by the requested date, 2) the print quality is satisfactory, 3) the print company is kind enough to explain it, 4) Are you willing to recommend a business to someone else?

Based on the above analysis, the control unit classifies the rating of the output vendor into 1 ~ 10 levels by summing the score of the answer of each question and the answer to all questions (2) ).

Next, the control section calculates the output vendor score by including the satisfaction of the output vendor classified in (2) of FIG. 8 as the output vendor score.

Next, the control unit allows the user to refer to the output vendor score in (3) of FIG. 8 (4).

And the control section applies a commission discount to the companies whose evaluation score of the output vendor in (3) of FIG. 8 is higher than the predetermined score (8) (5).

As described above, the 3D printer output vendor connection service system according to the present invention has an effect of connecting a verified company according to various requirements of a user, And the like can be supported.

In addition, by connecting a user terminal requesting a 3D printer output and a vendor terminal providing a 3D printer output, a user can reduce the search cost for searching for a 3D printer output company.

In addition, it is reliable by connecting a proven vendor to users who do not know which 3D printer printer vendors to trust, and by receiving a plurality of quotations from various 3D printer output companies and providing them to users, It is economically effective to select a company.

The entire work process of the 3D printer output is followed by the job of post-processing after the output, and when the user requests it, it is possible to provide convenience to connect post-processing tasks after the output operation.

100: Receiver 110: Output type selection module
120: 3D printer type selection module 130: Output material selection module
140: Color selection module 150: Other request item selection module
160: Business information receiving module
200: Supplier Database 300: Recommendation
310: Information matching module 311: Specialty comparator
312: printer type extractor 313: material extractor
314: Postprocessing evaluator
320: Recommended vendor list information generation module
321: Post-Processing Request Priority Generator
322: Recommended business listing generator 323: Business listing sorter
330: Recommender list transmission module 400: Connection
410: vendor selection module 420: deposit confirmation module
430: work request module 440: output delivery and user inspection module
450: Business remittance module 460: Fees differential module
500: User complaint processing module 510: User complaint receiving module
520: user complaint handling module 600:

Claims (8)

In a 3D printer output vendor connection service system,
A receiving unit for receiving request information and business information according to user-specific requirements;
3D printer output A vendor database that stores company information for each vendor;
A recommender unit for generating recommender company list information by matching the vendor information according to the request information and transmitting the generated recommender list information to the user terminal;
A message is transmitted from the user terminal to the user terminal so as to select the delivery request indication or the direct reception request indication as the corresponding address information according to the request information of the user terminal, A connection unit for requesting a selected vendor terminal to send a 3D printer output job in accordance with the request information, and to send an output cost excluding a fee to an account of the vendor terminal after passing inspection of the completed output product; And
A user complaint processing unit for receiving the user's complaint information and receiving and processing the set item information of the cause of the rework, contract cancellation, change, or refund request of the printout when the user can not pass the customer check, A 3D printer output vendor connection service system.
The method according to claim 1,
The receiver may further comprise:
A type selection module for selecting a print item type of a prototype of a manufactured product, a figure, a jewelry, an artwork, an artifact, a fashion, an accessory, a model, a toy, or a household item;
A printer type selection module for selecting a 3D printer type item;
An output material selection module for selecting a 3D printer material item;
A color selection module for selecting a color item of the printer output;
A selection module for selecting a name, a contact, a 3D modeling file, a number of output requests, a requirement of a slicing setting value at the time of outputting, a completion date of a request, a postprocessing request item, a region name of a preferred output vendor, And
And a vendor information receiving module for receiving a plurality of quotations from the vendor terminal and comparing the comparison with the user terminal and inputting the vendor estimate information so that a desired output vendor can be selected.
The method according to claim 1,
The recommendation section,
An information matching module that compares the item selected from the user terminal with the business information of the business database through the request information receiving unit and matches the similarity according to the requirements of the user in priority order;
A recommended vendor list information generation module for generating recommended vendor list information that lists results matched through the information matching module; And
And a recommended vendor list delivery module for delivering recommended vendor list information matching the requirements of the user terminal to the user terminal and transmitting request information of the user terminal to the recommended vendor terminals. Service system.
The method according to claim 1,
The connecting portion
A vendor selection module that allows a user terminal to select a vendor for requesting output from the plurality of recommender vendor terminals when a quotation is uploaded from a plurality of recommender vendors' terminals to the vendor information receiving module of the receiver;
A deposit confirmation module for determining whether or not the output cost from the user terminal is deposited;
A task requesting module for requesting a selected company terminal according to the company selection information received from the user terminal to request a 3D printer operation according to the requirements of the user terminal;
When a company to be requested for output of the vendor selection module is selected, a message is delivered to the user terminal so as to select a delivery request indication or a direct reception request indication with the address information of the completed output product to receive a selection result, An output delivery and user acceptance module for approving the output; And
A business remittance module for transferring an output cost excluding a commission to an account of the business terminal when the inspection of the output from the user terminal is passed; And a 3D printer output vendor connection service system.
The method according to claim 1,
The user complaints processing unit,
A user complaint receiving module for selecting and inputting a complaint item to the user terminal when receiving a complaint to the output result from the user terminal; And
And a user complaint processing module for allowing the user terminal to select a complaint item to take a follow-up action to perform any one of rework, introduction of another company, refund, contract cancellation, and change. 3D printer output vendor connection service system.
A 3D printer output vendor connection service method using the 3D printer output vendor connection service system of claim 1,
(a) receiving a request information according to a user-specific requirement from a user terminal;
(b) matching the 3D printer output company information previously stored in the company database with the request information received in step (a) and generating recommender company list information;
(c) transmitting the request information of the user terminal to the recommender company terminals generated by the controller, and transmitting the recommended company information to the user terminal;
(d) The controller sends the quotation received from the recommender company terminals to the user terminal, and selects the vendor terminal to which the output request is to be made, and displays the delivery request or the direct receipt request with the corresponding address information Transmitting a message to the user terminal about the reception method to receive the selection result;
(e) causing the control unit to inform the selected vendor terminal of the start of the 3D printer operation according to the request information, after confirming the cost deposit from the user terminal;
(f) receiving the completion of the output job from the business terminal and informing the user terminal of the completion of the job;
(g) determining whether the output unit is passed through the control unit after receiving the delivery completion or the direct reception completion process from the user terminal;
(h) sending, by the control unit, an output cost excluding a fee to an account of the vendor terminal when the control unit passes inspection of the user terminal.
The method according to claim 6,
The step (g)
(i) If the control unit fails to pass the verification of the user terminal, the user terminal is allowed to select a complaint item and perform a follow-up action for rework, introduction of another company, refund, contract cancellation or change The 3D printer output vendor connection service method comprising:
The method according to claim 6,
After the step (h)
Checking whether there is a post-processing request in the request information of the user terminal; And
And when the post-processing request is received, terminating the output task, and recommending and linking a list of companies corresponding to post-processing tasks.

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