KR20210070784A - System for providing unmanned payment service - Google Patents

Abstract

Provided is an automated order service providing method, which comprises the steps of: controlling, by a customer terminal, an order page registered in an affiliated store terminal to be activated when the customer terminal exists within the area of the affiliated store terminal or recognizes the network of the affiliated store terminal; when a menu selection and payment event of the customer terminal occurs on the order page, transmitting selected menu and payment information to the affiliated store terminal; when the affiliated store terminal receives an order, transmitting a notification of receipt of the order to the customer terminal, and when cooking completion is input or received from the affiliated store terminal, transmitting a cooking completion event to the customer terminal; and when a reception event for receipt of the order menu is generated in the customer terminal, transmitting a receipt event to the affiliated store terminal so as to be excluded from a reception queue and processed as a complete state. The present invention can transmit an additional request of a customer quickly while minimizing the movement of an employee.

Description

Unmanned order service providing system using terminal {SYSTEM FOR PROVIDING UNMANNED PAYMENT SERVICE}

The present invention relates to a method for providing an unmanned order service, and provides a method for reducing waiting time and staff movement by using the customer's terminal to notify the customer's order, payment, completion, and re-order or service request.

With the introduction of the 4th industrial revolution in the food distribution industry and the restaurant industry, a chatbot that combines artificial intelligence (AI) to meet all three requirements: fast order processing speed, improved service quality, and enhanced customer convenience ) service and the introduction of digital kiosks, an unmanned order payment system, are spreading. The 4th industrial revolution was first introduced to the food industry, which seemed somewhat unrelated to the 4th industry, after Amazon, an online commerce company, started operating an offline unmanned market that does not require a checkout counter. As the flow of the industrial revolution continues, various unmanned systems are being introduced one after another.

Methods for ordering food using a smart terminal have been developed and disclosed. Restaurant information is provided by a smartphone app, and a food ordering method and system configuration using a smartphone that allows reservations and orders of the provided restaurant, and the ordering menu The advantage of the phone order method, which allows for easy delivery and confirmation by voice, and the advantage of the delivery application ordering method, which enables confirmation of orders through text and images, easy to check and evaluate the reputation of the delivery restaurant, and to check the delivery status. There is a composition that combines

However, even if the above-mentioned configuration is adopted, the customer must search the store and request the menu separately, but customers who are bothered by this process choose the face-to-face method to receive an order from the POS again, and the unmanned order payment system digital Kiosks are also being introduced in the restaurant industry recently due to the advantages of reducing waiting time for orders and providing convenience of not having to stand in line for customers and reducing labor costs for food service companies. However, if there are many customers ordering kiosks, they are also used in kiosks. If you have to stand in line, the kiosk operation is slow or there is an unfamiliar customer in front of you, the concept of unattended ordering becomes meaningless because the customer in the back has to wait because of that customer.

An embodiment of the present invention provides a message-based interface for sending additional orders or requests after placing an order, so that additional requests from customers can be quickly delivered while making the employee's movement the shortest distance, leading to an increase in sales. It is possible to provide a method of providing an unmanned order service that allows

In one embodiment of the present invention, when the customer terminal exists within the area of the affiliated store terminal or recognizes the network of the affiliated store terminal, controlling the order page registered in the affiliated store terminal with the customer terminal to be activated, selecting the menu of the customer terminal on the order page And when a payment event occurs, transmitting the selected menu and payment information to the affiliated store terminal, when the affiliated store terminal receives an order, sends a notification about receipt of the order to the customer terminal, and the completion of cooking is input or If received, transmitting the cooking completion event to the guest terminal, and if the guest terminal generates a receipt event for receiving an order menu, transmitting the receipt event to the merchant terminal to exclude from the reception queue and process the completion include

According to any one of the above-described problem solving means of the present invention, after placing an order at the customer terminal, the waiting order is outputted, and when the order is completed, in addition to notifying a notification, an additional order or request delivery message after placing an order By providing an interface based on the customer's additional request, it can be delivered quickly while making the employee's movement the shortest distance, so it can lead to an increase in sales.

1 is a view for explaining an unmanned order service providing system including an unmanned order, payment, and receipt using a guest terminal according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating an unattended order service providing server included in the system of FIG. 1 .
3 is a diagram for explaining an embodiment in which an unmanned order service including unattended ordering, payment, and receipt using a guest terminal according to an embodiment of the present invention is implemented.
FIG. 4 is a diagram illustrating a process in which data is transmitted/received between components included in the system for providing unmanned order services including unmanned ordering, payment, and receipt using the guest terminal of FIG. 1 according to an embodiment of the present invention.
5 is a flowchart illustrating an unattended order service providing method according to an embodiment of the present invention.
6 shows a screen on which an unmanned order service is made according to an embodiment of the present invention.
7 schematically illustrates a press detection device used for customer authentication according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily implement them. However, the present invention may be embodied in many different forms and is not limited to the embodiments described herein. And in order to clearly explain the present invention in the drawings, parts irrelevant to the description are omitted, and similar reference numerals are attached to similar parts throughout the specification.

In this specification, some of the operations or functions described as being performed by the terminal, apparatus, or device may be performed instead of in a server connected to the terminal, apparatus, or device. Similarly, some of the operations or functions described as being performed by the server may also be performed in a terminal, apparatus, or device connected to the server.

In this specification, some of the operations or functions described as mapping or matching with the terminal means mapping or matching the terminal's unique number or personal identification information, which is the identification data of the terminal. can be interpreted as

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a view for explaining an unmanned order service providing system including an unattended order, payment, and receipt using a guest terminal according to an embodiment of the present invention. Referring to FIG. 1 , an unmanned order service providing system 1 including an unmanned order, payment, and receipt using a guest terminal includes a guest terminal 100 , an unattended order service providing server 300 , and a merchant terminal 400 . may include However, since the unmanned order service providing system 1 including the unmanned order, payment and receipt using the guest terminal of FIG. 1 is only one embodiment of the present invention, the present invention is limitedly interpreted through FIG. no.

In this case, each component of FIG. 1 is generally connected through a network 200 . For example, as shown in FIG. 1 , the guest terminal 100 may be connected to the unattended order service providing server 300 through the network 200 . In addition, the unattended order service providing server 300 may be connected to the customer terminal 100 and the affiliated store terminal 400 through the network 200 . In addition, the affiliated store terminal 400 may be connected to the unmanned order service providing server 300 through the network 200 .

The customer terminal 100 may be a customer's terminal using a web page, an app page, a program or an application related to an unmanned order service including an unattended order, payment, and receipt using the customer terminal.

The unattended order service providing server 300 may be a server that provides an unattended order service web page, an app page, a program or an application including an unattended order, payment, and receipt using a guest terminal. In addition, the unattended order service providing server 300 may be a server that receives registration of the affiliated store terminal 400 and collects and stores menu information provided by the affiliated store terminal 400 . At this time, the unmanned order service providing server 300 may receive menu information as not only text, but also content including images, photos, videos, illustrations, etc., and by receiving information such as cooking process, country of origin, calories, etc. It may be a server that sends information to the customer. In addition, the unattended order service providing server 300 is located in the area of the affiliated store terminal 400 in the customer terminal 100, uses the same network as the affiliated store terminal 400, or a QR code that identifies the affiliated store. In the case of reading or scanning the code, it may be a server that outputs an order page registered in the affiliated store terminal 400 to the guest terminal 100 or activates a pre-downloaded application. In addition, the unattended order service providing server 300 may be a server that, when an order event occurs in the customer terminal 100 , transmits the order event to the affiliated store terminal 400 and adds it to the queue. In addition, the unattended order service providing server 300 is a server that transmits and outputs to the customer terminal 100 when an event such as order reception or menu completion occurs from the affiliated store terminal 400 . And, the unmanned order service providing server 300 is a server that controls to output advertisement content from the customer terminal 100 after receiving an order until receiving the menu, and is a server that requests a rating after the customer obtains the menu. can

Here, the unattended order service providing server 300 may be implemented as a computer capable of accessing a remote server or terminal through a network. Here, the computer may include, for example, a navigation device, a laptop computer equipped with a web browser, a desktop computer, and a laptop computer.

The affiliated store terminal 400 may be a terminal of an affiliated store using a web page, an app page, a program, or an application related to an unattended order service including unmanned ordering, payment, and receipt using a customer terminal. At this time, the affiliated store terminal 400 receives and processes the order received from the unmanned order service providing server 300, and after receipt, if there is a kitchen terminal, it is transmitted to the kitchen terminal, but if there is no kitchen terminal, it is processed in the kitchen By generating the completion event in order, the guest terminal 100 may be a terminal that can recognize whether food has been ordered. In addition, the affiliate store terminal 400 may be a terminal that receives rating data as feedback when rating information is received from the unattended order service providing server 300 . In addition, the affiliated store terminal 400 may be a terminal that detects the store entry of the customer terminal 100 using a network such as various short-distance communication and long-distance communication including Wi-Fi and Bluetooth. In addition, the affiliate store terminal 400 may be, for example, a terminal that transmits a signal using a beacon, etc., and determines a customer's entry into the store by receiving feedback thereon.

Here, the affiliate store terminal 400 may be implemented as a computer that can connect to a remote server or terminal through a network.

Figure 2 is a block diagram for explaining an unmanned order service providing server included in the system of Figure 1, Figure 3 is an unmanned order including unmanned order, payment and receipt using a guest terminal according to an embodiment of the present invention It is a diagram for explaining an embodiment in which a service is implemented.

Referring to FIG. 2 , the unmanned order service providing server 300 includes a control unit 310 , a transmission unit 320 , a transmission unit 330 , a completion unit 340 , a rating management unit 350 , and a comparison unit 360 . may include.

The unattended order service providing server 300 or other server (not shown) operating in conjunction with the unmanned order service providing server 300 according to an embodiment of the present invention is the customer terminal 100 and the affiliated store terminal 400 using the customer terminal to order, pay and When transmitting an unattended order service application, program, app page, web page, etc. including receipt, the guest terminal 100 and the merchant terminal 400 are unmanned including unattended ordering, payment and receipt using the guest terminal You can install or open order service applications, programs, app pages, web pages, etc.

Referring to Figure 2, the control unit 310, when the customer terminal 100 exists in the area of the affiliated store terminal 400 or recognizes the network of the affiliated store terminal 400, the customer terminal 100 to the affiliated store terminal 400 You can control the order page registered in .

When the control unit 310 recognizes that the customer terminal 100 exists within the area of the affiliated store terminal 400 or the network of the affiliated store terminal 400 is recognized, the order page registered in the affiliated store terminal 400 as the customer terminal 100 is activated. When controlling, when the customer terminal 100 accesses the same network as the network of the affiliated store terminal 400 or scans or reads an identification code for identifying the affiliated store terminal 400 from the customer terminal 100, the customer terminal ( 100 ) may be determined to be located within the area of the affiliated store terminal 400 . In this case, when the application providing the order page to the guest terminal 100 does not exist, the controller 310 may download the application in the background mode. In addition, the controller 310 may execute the downloaded application to control the order page to be activated.

At this time, since there may be cases where it is annoying to download the application for ordering, reluctance due to data charges, or unwanted due to lack of computing resources such as memory, it may include driving the order page with a web page or an app page without downloading. can However, if the application already exists, it will be obvious that the use of the application is not excluded.

When the control unit 310 recognizes that the customer terminal 100 exists within the area of the affiliated store terminal 400 or the network of the affiliated store terminal 400 is recognized, the order page registered in the affiliated store terminal 400 as the customer terminal 100 is activated. When controlling, when the customer terminal 100 recognizes the affiliated store terminal 400, the affiliated store terminal 400 can be recognized through at least one of QR code, NFC tag, GPS, wired/wireless communication network, voice, and image recognition. have. However, it is not limited to the above, and it will be obvious that any technology that can identify a customer entering the store can be used.

At this time, you can run an app that scans a QR code on a sticker or a printed matter attached to a restaurant through the camera of the guest terminal 100, or use a QR code reader function in the camera app. When the QR code is read, it can connect to the server of the mapped URL to download the application, or to transmit the order page web page. At this time, since technologies such as QR codes, NFC tags, and RFID tags are known technologies, detailed descriptions thereof will be omitted.

At this time, the control unit 310, when driving the application or web page in the customer terminal 100, collects the unique number of the customer terminal 100, collects the unique number of the affiliated store terminal 400 in the store, each The terminal may inform the unique number. In this case, the control unit 310 may recognize the unique number and transmit the menu through the unique number of the affiliated store terminal 400 . The access method may be a method in which the guest terminal 100 and the affiliated store terminal 400 are directly connected or the two terminals are interlocked through the control unit 310 . And, the access method includes a method through voice, further collects the location information of the guest terminal 100, searches for restaurants located within a preset radius of the collected location, When the searched restaurant matches, the seller's unique number may be recognized and the seller's menu may be transmitted to the customer terminal 100 .

To this end, the unmanned order service providing server 300 may make a database of merchant information and customer information, and directly identify the restaurant without searching for the restaurant or menu information in the guest terminal 100 and output the menu, make it possible to order.

In addition, the control unit 310, when shooting a menu board from the guest terminal 100, a picture of the menu, a video of the cooking process, calories, food ingredients, country of origin in augmented reality (AR) on the screen for shooting the menu board It is also possible to display the back, top, bottom, left, and right around the menu board. Accordingly, the customer can know what kind of food is cooked and how it comes out just by photographing the menu board, and an interesting element of augmented reality can be added.

Here, the control unit 310, when an order waiting occurs because there are not enough tables in the store or the order is not immediately available, the waiting order number and the waiting number or expected time are first output from the customer terminal 100, and the customer terminal ( 100), if you select a menu and proceed with menu selection, ordering, and payment, the waiting order and expected waiting time may be output. In addition, when it is possible to sit at the table, the control unit 310 may transmit a notification that a table is available to be seated to the guest terminal 100 and sound it, for example, it may output a table number and an alarm during cooking. ,.

The transmitter 320 may transmit the selected menu and payment information to the affiliate store terminal 400 when a menu selection and payment event of the customer terminal 100 occurs on the order page. In this case, the payment event may be completed by transmitting a payment request by the payment method selected in the guest terminal 100 and receiving approval for the payment request. When making a payment, if a discount card, points, etc. exist in the customer terminal 100, a notification may be output to the customer so that they can use it. In this case, discount cards or points may be stored in a database, and a notification may be provided to customers by reading them.

When the menu selection and payment event of the guest terminal 100 occurs on the order page in the transmission unit 320, when the selected menu and payment information are transmitted to the merchant terminal 400, the merchant terminal 400 on the order page It may include content including set and saved images, videos, graphics, and voices. In this case, the menu may include any one or a combination of at least one of food for sale, sale price, discount product, cooking process of the menu, cooking step, ingredients and origin, calories, and customer's rating, and the information of the menu is It may be provided in any one or a combination of at least one of a button format, a list format, and a link format. At this time, if there are nutritional components or calories of the ingredients of the menu, information on the food consumed by the customer during the day, and the daily recommended amount of calories by recording the target weight, in order to meet the recommended daily amount, the menu of any food or any component It can also automatically calculate and extract whether to select .

When a menu selection and payment event of the guest terminal 100 occurs in the order page in the transmission unit 320, when transmitting the selected menu and payment information to the affiliated store terminal 400, at least one stored in the guest terminal 100 The payment method may be read, and when any one payment method is selected in the guest terminal 100 from among the at least one read payment method, payment may be performed using the selected payment method. In this case, the selected payment method may include a card payment, a mobile phone payment, an account transfer, a mobile app payment, and a mobile pay payment system, but it will be obvious that the selected payment method is not limited thereto.

At this time, since there may be cases where a packaging order is made, when the transmission unit 320 receives the payment of the customer terminal 100 , the packaging may be received together. Here, in the case of packaging, a notification that a discount is given may be transmitted, and the customer terminal 100 may calculate the discounted price.

The delivery unit 330, when receiving an order from the affiliated store terminal 400, transmits a notification of receipt of the order to the customer terminal 100, and when cooking completion is input or received from the affiliated store terminal 400, cooking A completion event may be transmitted to the guest terminal 100 . In this case, the wireless call bell is output through the screen, vibration, speaker, etc. of the guest terminal 100 instead of the process of notifying with light and vibration. The output content may be an image, video, voice, text, vibration, or the like. Accordingly, the guest terminal 100 may select the receive button, and when the receive button is not selected, may request receipt confirmation again.

The delivery unit 330 may predict which menu is close to closing and deliver it by comparing the remaining ingredients after receiving the order and the amount to be used in the menu.

When the delivery unit 330 receives an order from the affiliated store terminal 400 , a notification for receiving the order is transmitted to the customer terminal 100 , and when the completion of cooking is input or received from the affiliated store terminal 400 , cooking is completed When an event is transmitted to the customer terminal 100 , when an order is received from the affiliated store terminal 400 , a notification for receiving the order is transmitted to the customer terminal 100 , and then advertisement content is output from the customer terminal 100 . can be controlled In addition, when the cooking completion event is transmitted to the guest terminal 100 , the delivery unit 330 may control to stop the output advertisement content. This is a configuration for when the advertisement content is to be output from the guest terminal 100, and it is also possible to control the advertisement to be output at various times other than the above-described time.

In this case, the advertisement includes a voice advertisement or a screen advertisement, and part or all of the screen of the guest terminal 100 may be used. Advertising time may be adjusted or omitted. At this time, if there is no application running in the background or foreground in the guest terminal 100, all of them may be used, but if an advertisement occupies the entire screen while using another application, the guest is the guest terminal 100 cannot be used properly. In this case, only a part is used, but the use of all is not excluded.

The delivery unit 330 may output a guide for a restaurant interior map, a toilet location, or a fire evacuation map. For example, in the case of a drinking party where you will be staying for a long time, you ask the staff one by one about where the toilet is, what is the password for the bathroom, and whether you need to bring a key, but in one embodiment of the present invention, the customer asks By notifying them in advance, or by providing a chatbot for a customer asking a question through chat, the staff can avoid repeatedly announcing the same information. In addition, when a message such as "there is no toilet paper in the women's restroom" is transmitted from the guest terminal 100, the delivery unit 330 transmits it directly to the affiliated store terminal 400 so that the replacement of toilet paper may occur immediately . Accordingly, by asking face-to-face questions or sending tasks to be processed through chatting, the work proceeds efficiently.

The delivery unit 330 may display the expected waiting status. That is, it is possible to guide the expected waiting time when the order is completed, which may increase or decrease in consideration of the amount of menu processing in the kitchen, the amount of processing, and the number of employees. For example, when waiting for more than 30 minutes, a red light is displayed, when waiting for more than 20 minutes, a yellow light is displayed, and when waiting for more than 10 minutes, a green light is displayed, and the customer can do other work during the waiting time. However, it is not limited to the above-described example, and a method of counting down only the time by text or indicating the number of the order list is also possible.

The transmitting unit 330 may also transmit a change in the state of ingredients as cooking progresses after receiving an order through an image, a video, or the like. For example, when cooking is completed in the kitchen, the completion of cooking may be conveyed by streaming an image or video in which a chicken character changes into a cooked whole chicken. In addition to the case where the cooking is completed in the kitchen, an interface representing the effect that the whole chicken disappears upon confirmation of receipt of an order may be provided.

The completion unit 340 may transmit a receipt event to the affiliated store terminal 400 to exclude from the reception queue and process completion when the customer terminal 100 generates a reception event for receipt of the order menu. In this case, the completion unit 340 allows the information on the additional request of the guest terminal 100 to be transmitted in the form of a message. For example, when the table seat of the guest terminal 100 is number 14, and the unique identification number and the table seat number of the guest terminal 100 are input in the affiliated store terminal 400, the input from the guest terminal 100 is By checking the information such as "Please water", "More side dishes", "1 more bottle of soju", and "Add 500cc of beer" on the merchant terminal 400, the employee goes to the customer's table to check the order, and places the order. After receiving it, prepare it again so that the 3 movement lines to the guest table can be resolved with 1 movement line. At this time, it is also possible for a person to check each one, but when the customer in the above example transmits a chat message saying “One more bottle of Chamisul,” as displayed on the electronic display when the bell is pressed, on the electronic display interlocked with the affiliated store terminal 400 It can be output as "No. 14, 1 bottle of Chamisul", and when the affiliated store terminal 400 is a POS, it can be accumulated and stored as a sale of the No. 14 table. At this time, the customer terminal 100 of the customer who added 1 bottle of Chamisul may perform a pre-payment for the order or, after completing all orders, perform an authentication payment for the pre-payment, implemented in various embodiments. It is possible. In this case, an icon or the like for confirming whether the affiliated store terminal 400 has confirmed whether the customer terminal 100 may be further output.

In addition to this, the guest terminal 100 may display a guide line to the receiving place. That is, when receiving the food of the completed order, it is possible to guide the movement route from the table where the person is present to the food receiving place. To this end, the number of the table at which the guest of the guest terminal 100 is seated may be manually or automatically input. The automatic input method may be a beacon, a QR code, a barcode, an NFC tag, and the like, but is not limited thereto.

In addition, the guest terminal 100 may receive an electronic receipt, for example, it may be downloaded in the form of a file that can be printed and printed on the screen (file format such as PDF). In addition, the customer terminal 100 may display the percentage of which menu is sold the most according to the weekly and monthly menu sales in the store. In addition, the customer terminal 100 registers the parking vehicle and registers the parked vehicle number after payment to apply for issuance of a parking ticket (parking ticket issuance when using a store building or a connected parking lot), and the affiliated store terminal 400 is external or By receiving a discount coupon when using a non-connected parking lot, the issuance of a parking ticket can be made unmanned or, if the parking ticket is not free, even the profits of the parking lot can be expected.

The rating management unit 350, when the completion unit 340 generates a reception event for receiving the order menu from the guest terminal 100, transmits the reception event to the affiliated store terminal 400 to exclude it from the reception queue and complete the processing. After, when inputting the evaluation data for the menu received from the guest terminal 100, the previously stored rating data may be updated based on the input evaluation data, and the account of the guest terminal 100 based on the evaluation data points can be accumulated. One of the most disappointing factors in a restaurant or restaurant is when the amount of food actually served is small or it is different from the information in the advertisement. Accordingly, in order to increase the objectivity of the evaluation data, it is possible to compare the advertisement content with the actual content. Since it can be cumbersome to input food into the interface to enter the rating when eating food and leaving the restaurant, objective comparison is made by taking the actual food and calculating the similarity with the advertisement content, and the voice of the customer is texted through the voice interface. , or when the similarity is low through comparison, pre-stored phrases such as "not tasty" or "not coming again" are displayed so that the customer can choose. In this case, when evaluating an order, graphics or voice designated by the affiliate may be included, and the customer may use a button, list, or link form to give a rating.

Meanwhile, the customer terminal 100 and the affiliated store terminal 400 may be registered to be identified by a unique identification code in the unmanned order service providing server 300 . At this time, the operating system used in the guest terminal 100 and the merchant terminal 400 may be Windows CE, Linux, Adroid, iOS, etc. Among them, Windows CE supports 32-bit, multi-tasking, and multi-threading, and an infrared port , serial port, USB, 1394, 802.11, etc., supports various types of communication devices, and consists of more than 60 components, which can be properly combined to suit the hardware to configure the OS, supports various processors, and supports Win32 and API. It supports and provides an integrated development environment, so you can use it.

In addition, when ordering at a fast food restaurant or restaurant, they call a bell and place an order through conversation between people. When placing an order in this way, sometimes the order is not delivered properly, and it is a hassle to ask the staff for the order menu one by one. In order to reduce inconvenience and prevent inconvenience to customers in advance, an embodiment of the present invention enables customers to order and pay at a seated seat, as well as to use various multimedia contents, an embodiment of the present invention The configuration according to may be applied to an unmanned issuance machine, an unmanned guide system, or various guide robots.

In addition, a client-server structure can be used so that the merchant terminal 400 and the customer terminal 100, which are multiple clients, can connect, and after receiving the order payment, various contents such as music videos, books of the month, advertisements, etc. data can be sent and received through For example, in a wireless network, a server can be connected to multiple clients through a TCP/IP Ethernet network, and you can check the order details for each client, and each client sends the order and payment details to the server through the network. can also be transmitted. At this time, the payment system, OpenPayAPI, is a new concept payment system in the web 2.0 era, and the corresponding payment module is melted into the order form, and there may be no need to move to a new page or pop-up for payment. In other words, as soon as the payment button is pressed, the payment module is embedded in the current order page in real time, and the user is provided with an input window suitable for each payment method in an Internet environment without installing a separate Active X or establishing a banking system. make it possible to pay At this time, all information coming and going when making a payment through the OpenPayAPI payment window can be guaranteed stability through HTTPS communication. However, as described above, it will be obvious that other configurations may be used in addition to the above-described configuration as long as it is a system capable of performing payment in the customer terminal and receiving an order result.

At this time, using the Internet environment, for example, you can view the latest music videos in real time by linking with YouTube. When you open the Book of the Month menu, you can see the list of books of the month provided by the website of the month's book. If you choose the book, you can read a brief plot. In addition, since there is an advertisement menu, various companies can easily promote to users who use the unmanned ordering system through the embedded board.

Comparator 360, when the completion unit 340 generates a receipt event for receiving the order menu from the customer terminal 100, transmits the receipt event to the affiliated store terminal 400 to exclude from the reception queue and process the completion After that, the image of the menu received from the customer terminal 100 is acquired to compare the menu image registered on the order page with the image of the menu received from the customer terminal 100 . In addition, the comparison unit 360 may determine a similarity between the acquired image and the registered menu image, and give a rating to the menu based on the similarity and evaluation data input from the guest terminal 100 .

For example, if the type is different, the size is small, the amount is small, etc., the comments about the complaint are output, and even if the user does not enter text, the pre-stored text is selected according to the objectively reviewed result. You just have to do it, so you can enter your guest's comments accurately and quickly.

Hereinafter, an operation process according to the configuration of the unmanned order service providing server of FIG. 2 will be described in detail with reference to FIG. 3 as an example. However, it will be apparent that the embodiment is only one of various embodiments of the present invention and is not limited thereto.

Referring to FIG. 3, (a) when the customer terminal 100 and the affiliated store terminal 400 are identified through QR code, WIFI, GPS, beacon, etc., (b) the unmanned order service providing server 300 is identified By transmitting the page or application including the menu provided by the affiliated store terminal 400 to the customer terminal 100, the customer terminal 100 allows the customer to view the menu of the store entered without any input or search. At this time, when the customer terminal 100 selects a menu through the corresponding page and makes an order and payment, the unmanned order service providing server 300 transmits it to the affiliated store terminal 400, creates a waiting queue, and the order is received It informs the customer terminal 100 that it will be, and informs the expected waiting time and the number of the orderer's position.

In addition, (c) when the kitchen terminal exists in the affiliated store terminal 400, the customer terminal 100 by sending an order and receiving completion information for this informs the customer terminal 100 that the food has been completed, or when the kitchen terminal does not exist, When manually input from the affiliated store terminal 400 , it is possible to transmit that the food is complete to the customer terminal 100 . Even at this time, as described above, it is possible to check how long the waiting time is in the guest terminal 100 , which is based on the number of menus completed in the affiliate store terminal 400 , the time required per menu, the number of employees, etc. By providing a basis for calculating time, it can be provided to guests.

(d) when the ordered menu is completed, the unmanned ordering service providing server 300 may notify the customer terminal 100 that the ordered food has been completed, (e) check whether the food has been received, and then request a rating. In this case, (f) may give feedback by taking a picture, a customer may directly input text, or may give feedback by selecting any one of pre-stored comments.

The matters not described for the unmanned order service providing method of FIGS. 2 and 3 are the same as those described for the unmanned order service providing method through FIG. 1 or can be easily inferred from the described content. to be omitted.

FIG. 4 is a diagram illustrating a process in which data is transmitted/received between components included in an unmanned order service providing system including an unmanned order, payment, and receipt using the guest terminal of FIG. 1 according to an embodiment of the present invention. Hereinafter, an example of a process in which data is transmitted and received between the respective components will be described with reference to FIG. 4 , but the present application is not limited to such an embodiment, and the example shown in FIG. 4 according to the various embodiments described above will be described. It is apparent to those skilled in the art that the data transmission/reception process may be changed.

Referring to Figure 4, the unmanned order service providing server 300, when receiving information such as GPS, connected network, QR code of the customer terminal 100 (S4100), identify the affiliated store where the customer terminal 100 is located and download a menu page or an application for ordering a menu registered at the affiliate store or activate an already stored application (S4200).

And, when the page is output from the customer terminal 100 (S4300) and the menu is output (S4400), the unattended order service providing server 300 monitors whether the customer terminal 100 selects a menu and makes a payment, , if there is a selection and payment for this (S4500), the paid menu is transmitted to the affiliated store terminal 400 of the corresponding affiliated store (S4600) and outputted from the affiliated store terminal 400 (S4700).

At this time, the unmanned order service providing server 300 outputs the expected waiting time by outputting a waiting number, etc. to the customer terminal 100 when the reception is completed at the affiliated store terminal 400 (S4800) (S4810), Advertisement content and the like may be transmitted while waiting (S4820).

In addition, the unattended order service providing server 300, when receiving an event that the menu preparation is complete from the affiliated store terminal 400 (S4830), to be output from the customer terminal 100 (S4840), the customer terminal 100 ) to output a message indicating completion (S4840), to confirm receipt (S4850), and to confirm whether a menu has been received (S4860).

On the other hand, the unattended order service providing server 300, when an acquisition event is received from the guest terminal 100 (S4900), deletes the corresponding order data from the queue, and after the pre-stored time for consuming the corresponding menu elapses, the customer When a rating is requested from the terminal 100 (S4910), and an answer is received (S4920), feedback is transmitted to the affiliated store terminal 400 (S4930).

The order between the above-described steps ( S4100 to S4930 ) is merely an example and is not limited thereto. That is, the order between the above-described steps S4100 to S4930 may be mutually changed, and some of the steps may be simultaneously executed or deleted.

Matters not described with respect to the unmanned order service providing method of FIG. 4 are the same as those described for the unmanned order service providing method through FIGS. 1 to 3 or can be easily inferred from the described content. to be omitted.

5 is a flowchart illustrating an unattended order service providing method according to an embodiment of the present invention. Referring to FIG. 5 , the unmanned order service providing server controls so that the order page registered in the affiliated store terminal is activated as the customer terminal when the customer terminal exists in the area of the affiliated store terminal or recognizes the network of the affiliated store terminal (S5100).

In addition, the unmanned order service providing server transmits the selected menu and payment information to the affiliated store terminal when a menu selection and payment event of the customer terminal occurs on the order page (S5200), and when an order is received from the affiliated store terminal, the customer A notification of receipt of an order is transmitted to the terminal, and when the completion of cooking is input or received from the affiliated store terminal, the cooking completion event is transmitted to the customer terminal (S5300).

And, when the unmanned order service providing server generates a receipt event for receiving the order menu in the customer terminal, it transmits the receipt event to the affiliated store terminal to exclude it from the reception queue and complete the processing (S5400).

Meanwhile, the present invention may further include a press sensing device 1100 . The press sensing device 1100 may include first plates 1110 , second plates 1120 , and a third plate 1130 therein. The first plates 1110 are arranged at regular intervals and interconnected at the ends and a current flows, and the second plates 1120 are arranged at regular intervals, located between the first plates and interconnected at the ends and current flows. flows The third plate 1130 is made of an elastic body through which a current flows, and is positioned on the first and second plates. As the third plate 1130 is pressed and elastically deformed, the resistance between the first plates 1110 and the second plates 1120 is changed. A press can be sensed by this resistance change.

The scope of the present invention is indicated by the following claims rather than the above detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalent concepts should be interpreted as being included in the scope of the present invention. do.

Claims (7)

In the unmanned order service providing method executed in the unmanned order service providing server,
controlling the customer terminal to activate the order page registered in the affiliated store terminal with the customer terminal when the customer terminal exists in the area of the affiliated store terminal or recognizes the network of the affiliated store terminal;
transmitting the selected menu and payment information to the affiliated store terminal when a menu selection and payment event of the guest terminal occurs in the order page;
transmitting a notification of receipt of an order to the customer terminal when an order is received from the affiliated store terminal, and transmitting the cooking completion event to the customer terminal when the completion of cooking is input or received from the affiliated store terminal; and
A method for providing an unattended order service, comprising the step of transmitting a notification for receiving the order and the cooking completion event from the guest terminal to a predetermined third party terminal.
The method of claim 1,
In the step of transmitting the selected menu and payment information to the affiliated store terminal when a menu selection and payment event of the guest terminal occurs on the order page,
Includes content including images, videos, graphics, and voices previously set and stored by the affiliated store terminal on the order page,
The menu includes any one or a combination of at least one of food for sale, sale price, discount product, cooking process of the menu, cooking step, ingredients and origin, calories, and customer rating,
The information of the menu will be provided in any one or a combination of at least one of a button format, a list format, and a link format, an unattended order service providing method.
The method of claim 1,
When the customer terminal generates a receipt event for receiving the order menu, after the step of sending the receipt event to the affiliated store terminal to exclude from the receipt queue and process the completion,
updating pre-stored rating data based on the input evaluation data when inputting evaluation data for the received menu in the guest terminal; and
accumulating points to the account of the guest terminal based on the evaluation data;
Further comprising a, unmanned order service providing method.
The method of claim 1,
The customer terminal and the affiliated store terminal will be registered to be identified by a unique identification code in the unmanned order service providing server, the unmanned order service providing method.
The method of claim 1,
When an order is received from the affiliated store terminal, transmitting a notification of receipt of the order to the customer terminal, and when cooking completion is input or received from the affiliated store terminal, transmitting the cooking completion event to the customer terminal,
controlling the advertisement content to be output from the customer terminal after transmitting a notification of receipt of the order to the customer terminal when the merchant terminal receives the order; and
controlling to stop the output advertisement content when the cooking completion event is transmitted to the guest terminal;
A method of providing an unmanned order service that includes a.
The method of claim 1,
When the menu selection and payment event of the customer terminal occurs on the order page, transmitting the selected menu and payment information to the affiliated store terminal comprises:
reading at least one payment method stored in the guest terminal; and
when any one payment method is selected by the guest terminal among the read at least one payment method, performing payment by the selected payment method;
A method of providing an unmanned order service that includes a.
The method of claim 1,
When the customer terminal generates a receipt event for receiving the order menu, after the step of sending the receipt event to the affiliated store terminal to exclude from the receipt queue and process the completion,
obtaining an image of the menu received from the guest terminal to compare the menu image registered on the order page with the image of the menu received from the guest terminal;
determining a similarity between the acquired image and the registered menu image; and
assigning a rating to the menu based on the similarity and evaluation data input from the guest terminal;
Further comprising a, unmanned order service providing method.

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