KR20170097497A - Tire replacement service system and method thereof - Google Patents

Tire replacement service system and method thereof Download PDF

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KR20170097497A
KR20170097497A KR1020160019334A KR20160019334A KR20170097497A KR 20170097497 A KR20170097497 A KR 20170097497A KR 1020160019334 A KR1020160019334 A KR 1020160019334A KR 20160019334 A KR20160019334 A KR 20160019334A KR 20170097497 A KR20170097497 A KR 20170097497A
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information
user
tire
service
terminal
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KR101788812B1 (en
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정창우
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정창우
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    • G06Q50/30—
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241—Advertisements
    • G06Q30/0251—Targeted advertisements
    • G06Q30/0255—Targeted advertisements based on user history
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0631—Item recommendations
    • G06Q50/28—
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04N5/2257—
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

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Abstract

Disclosed is a system and method for replacing a tire that communicates with at least one user terminal, a service partner terminal, a service man terminal, and a logistics company terminal. The tire replacement service system includes a database unit for storing member information, tire information, service man information, logistics information, and service affiliation company information; And a control unit that receives the tire information being used by the user and the factor information selected by the user from the user terminal and refers to the database unit to determine tire information extracted from the tire information being used by the user and tires corresponding to the factor information inputted by the user, When reservation of the tire is recommended among the recommended tires by the user, the reservation information is stored in the database unit, the reserved tire is requested to be delivered to the service affiliate closest to the user, and the service person Lt; RTI ID = 0.0 > a < / RTI > user's vehicle. In this embodiment of the present invention, it is convenient for people who are hard to visit during the day, or those who are hard to change their shops, such as a disabled person or a foreigner.

Description

[0001] Tire replacement service system and method [0002]

The present invention relates to a system and a method for replacing a tire using on-line, and more particularly, to a system and method for replacing a tire using an on-line service, in particular, when a customer reserves a tired tire that is curated online, a service man visits the place where the customer is located, After the completion of the service, the serviceman moves the vehicle to the place where the customer is located, hands it to the customer, and confirms the customer with all the uploaded result including the new tire information The present invention relates to a tire replacement service system and method for post-settlement.

In general, customers do not receive objective data when purchasing tires.

For example, when using a tire store, stores provide limited product information and pricing information based on their inventory, and customers make purchases based on this information. That is, since the customer can easily check the tire size information and compare the product information, the purchase is determined depending on the recommendation and recommendation of the seller. The customer can not tell whether the product is inferior or not, and according to the open price policy, the price will be purchased at the arbitrary price suggested by the store even though there are many differences according to the store.

In addition, the customer does not know about standard services and procedures for tires.

The customer has little publicity about the standard service that guarantees the safety of the customer and the vehicle, so we can not know which is the right safe service.

On the other hand, when customers buy and use tires online, it takes at least 3 ~ 4 hours to obtain information.

And when purchasing online, it is difficult to choose because of the vast amount of tire information due to online characteristics.

When the payment is made, the tire is shipped to the point of installation, and the customer must go through the process of attaching the tire to the customer directly after checking the delivery status, the date and time of the reservation, the cost of the installation service, and the location of the store.

Also, it usually takes about 2 hours or longer to move and mount the vehicle, which makes it difficult for the customer to access and access the information frequently, so that the tire frequently travels while the tire is worn out.

Korean Patent Application No. 10-2012-0086691 (titled: a system for providing a tire replacement service using on-line) has been disclosed as a prior art in this field, but various online tire shopping malls existed prior to this technology.

As a representative type, the first online tires are selected, and the tires are selected and booked and paid, the tires are shipped, the type is installed at the point of sale, and the second is the online brokerage company, After booking, there was a type of visiting the store.

The technical difference between the conventional type of on-line tire replacement service providing system and the previous type is as follows.

Conventionally, a system for providing a tire replacement service using on-line can be regarded as a simple fusion of the above-described representative type, and it is possible to directly purchase a tire on the web, or to provide a nearby replacement shop to a member Method). That is, the combination of online sales and online brokerage sales will both be visited by customers and equipped with tires.

Also, as a self-diagnosis service, Korean Patent Application No. 10-2015-0026916 'discloses a tire information providing method using a mobile terminal.

Korean Patent Application No. 10-2015-0026916 ('Tire information providing method using mobile terminal') is one of methods for providing accurate information when purchasing a tire online, and therefore, it is required to input tire information only by one method, The problem remains intact.

In addition, there are complaints about not receiving proper service after installing tires. In reality, service level of service shops is very different, so that many complaints related to tire purchase and mounting can be checked online.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems occurring in the prior art, and it is an object of the present invention to reduce the time (at least 90 minutes) required for replacing a tire including a vehicle movement, And to provide a tire replacement service system and method that can be selected inexpensively after a comparison.

The present invention also provides a system and method for replacing a tire, which can be conveniently used by people who are hard to visit during the day or who are hard to visit at a store, .

SUMMARY OF THE INVENTION The present invention has been made in order to solve the conventional problems, and it is an object of the present invention to provide a tire pressure control system and a tire pressure control method, It is possible for the customer to identify the service by notifying the customer with the online data after confirming by proxy that the specialist has checked the service, and the result of the service is uploaded, such as wheel damage, TPMS damage, faulty tire manufacturing, tire unity defect, wheel alignment, And to provide a tire replacement service system and method that can easily identify required confirmation information including quality.

It is another object of the present invention to provide a tire replacement service system which can improve sales and profitability of a service shop as a shared economic model utilizing idle manpower and space of a self- And a method thereof.

It is another object of the present invention to provide a tire replacement service system capable of dramatically reducing the cost of securing a distribution network encountered when a small and medium tire distribution company sells tires, And a method thereof.

According to an aspect of the present invention, there is provided a tire replacement service system,

1. A tire replacement service system for communicating with at least one user terminal, a service partner terminal, a service man terminal, and a logistics company terminal,

A database unit for storing member information, tire information, service man information, logistics information, and service affiliate information;

And a control unit that receives the tire information being used by the user and the factor information selected by the user from the user terminal and refers to the database unit to determine tire information extracted from the tire information being used by the user and tires corresponding to the factor information inputted by the user, When reservation of the tire is recommended among the recommended tires by the user, the reservation information is stored in the database unit, the reserved tire is requested to be delivered to the service affiliate closest to the user, and the service person Lt; RTI ID = 0.0 > a < / RTI > user's vehicle.

The server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route from the service man location to the vehicle location of the user.

The service man terminal receives the inspection history related to the appearance of the vehicle on the photographing state of the exterior appearance of the vehicle and the mobile checklist according to the selection of the service man, confirms the reservation state of the user through the network, To the server.

The user terminal can select a desired date and time for acquiring the vehicle, and the reservation details can be confirmed by characters, web, or app.

The user terminal directly receives tire information from a user and transmits the tire information to a server,

When the user terminal is photographed by the camera and uploaded to the server, the server analyzes the tire marking information in the photographing information to find the tire size,

The user terminal photographs the tire marking information with the camera, analyzes the tire marking information photographed through the OCR function, extracts the tire size, and transmits the tire marking information to the server.

The database unit,

A member information DB for storing member information;

A tire information DB for storing tire information including size and factor information;

Service man information DB storing service man information including service man terminal number;

A logistics information DB for storing the logistics company information with the logistics company terminal number;

Service Affiliate Includes service affiliate information DB that stores service affiliate information including terminal numbers.

The server comprises:

An information processing unit for receiving the tire information and the factor information selected by the user from the user terminal and storing the information in the database unit;

A recommendation unit for referring to the database unit to recommend a predetermined number of tires corresponding to the tire information extracted from the tire information being used by the user and the factor information inputted and selected by the user;

A reservation processing unit for performing a reservation process when the user reserves a tire replacement among the recommended tires and storing the reservation information in the database unit;

Requesting delivery of the reserved tire to the service partner company closest to the user, and transmitting the message to the service man located closest to the user to visit the location of the user's vehicle.

The transmitting unit of the server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route from the location of the service man to the location of the user's vehicle.

The service man terminal receives the inspection history related to the appearance of the vehicle on the photographing state of the exterior appearance of the vehicle and the mobile checklist according to the selection of the service man, confirms the reservation state of the user through the network, To the information processing unit of the server.

The user terminal can select a desired date and time for acquiring the vehicle, and the reservation details can be confirmed by characters, web, or app.

The user terminal directly receives tire information from a user and transmits the tire information to the server,

When the user terminal photographs with the camera and uploads the captured image to the server, the tire analyzing unit of the server analyzes the tire marking information in the photographing information to find the tire size,

The user terminal photographs the tire marking information with the camera, analyzes the tire marking information photographed through the OCR function, extracts the tire size, and transmits the tire marking information to the server.

According to an aspect of the present invention, there is provided a method of replacing a tire,

And a database part for storing information on the service partner company, and a database part for storing the member information, the tire information, the service man information, the logistics information, and the service partner company information, and is provided with at least one user terminal, a service partner company terminal, The method comprising:

The server receiving from the user terminal the tire information being used by the user and the factor information selected by the user;

Referring to the database unit, recommending a predetermined number of tires corresponding to the tire information extracted from the tire information being used by the user and the factor information selected and input by the user;

Storing the reservation information in the database unit when the user reserves the replacement of the tire among the recommended tires, and requesting the reserved tires to be delivered to the service partner company closest to the user;

And sending a message to the service man who is closest to the user to visit the location of the user's vehicle.

The server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route from the service man location to the vehicle location of the user.

The service man terminal receives the inspection history related to the appearance of the vehicle on the photographing state of the exterior appearance of the vehicle and the mobile checklist according to the selection of the service man, confirms the reservation state of the user through the network, To the server.

The user terminal can select a desired date and time for acquiring the vehicle, and the reservation details can be confirmed by characters, web, or app.

In the step of the server receiving the tire information being used by the user and the factor information selected by the user from the user terminal,

The user terminal directly receives tire information from a user and transmits the tire information to a server,

When the user terminal is photographed by the camera and uploaded to the server, the server analyzes the tire marking information in the photographing information to find the tire size,

The user terminal photographs the tire marking information with the camera, analyzes the tire marking information photographed through the OCR function, extracts the tire size, and transmits the tire marking information to the server.

In the embodiment of the present invention, the customer can reduce the time (at least 90 minutes) required for replacing the tire including the vehicle movement, and the tire price can also be selected at low cost after comparison with the on- Method can be provided.

Further, in the embodiment of the present invention, it is possible to provide a tire replacement service system and method that can be conveniently used by those who are hard to visit during the daytime, or who are hard to replace at a store, such as a worker, a disabled person, or a foreigner.

Further, in the embodiment of the present invention, various information (tire manufacturing year, fit size, fit model, proper price, proper air pressure, wheel barrel, wheel damage, TPMS damage, tire manufacturing The tire unity defect, the wheel alignment, etc.), the service result is uploaded, and the customer is informed by the online data so that the customer can easily know the necessary confirmation information including the service quality The present invention provides a tire replacement service system and method.

In addition, in the embodiment of the present invention, it is possible to provide a tire replacement service system and method that helps improve sales and profit of a service shop as a shared economic model that utilizes idle attraction and space of a self-service tire service shop.

In addition, in the embodiment of the present invention, it is possible to provide a tire replacement service system and method that can significantly reduce the cost of securing a distribution network encountered when a small and medium tire distribution company sells tires, and thus can perform win-win management.

1 is a configuration diagram of a tire replacement service system according to an embodiment of the present invention.
2 is a configuration diagram of the service man terminal of FIG.
3 is a flowchart illustrating an operation of a tire replacement service method according to an embodiment of the present invention.
4 to 9 are views showing an example of a service screen provided in the tire replacement service system according to the embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily carry out the present invention. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. In order to clearly illustrate the present invention, parts not related to the description are omitted, and similar parts are denoted by like reference characters throughout the specification.

Throughout the specification, when an element is referred to as "comprising ", it means that it can include other elements as well, without excluding other elements unless specifically stated otherwise.

1 is a configuration diagram of a tire replacement service system according to an embodiment of the present invention.

Referring to FIG. 1, a tire replacement service system according to an embodiment of the present invention includes:

A tire replacement service system (100) for communicating with at least one user terminal (300), a service partner terminal (400), a service man terminal (200), and a logistics company terminal (500)

A database unit 120 for storing member information, tire information, service man information, logistics information, and service affiliation company information;

The user terminal 300 receives the tire information being used by the user and the factor information selected by the user and refers to the database 120 to determine tire information extracted from the tire information being used by the user, A predetermined number of tires corresponding to the information are recommended, and when the user reserves the tire replacement from the recommended tires, the reservation information is stored in the database unit 120, and the reserved tire is requested to be delivered to the service affiliate company closest to the user , And a server 110 for transmitting a message to a service man located closest to the user to visit a location of the user's vehicle.

The network 600 may include a public communication network including a wired or wireless network.

The database unit 120 may include:

A member information DB 121 for storing member information;

A tire information DB 122 for storing tire information including size and factor information;

A service man information DB 123 for storing service man information including the service man terminal 200 number;

A logistics information DB (124) for storing logistics company information as a logistics company terminal number;

Service affiliate information DB 125 that stores service affiliate information including the service affiliate terminal number.

The server 110 transmits the vehicle location information of the user to the service man terminal 200 and the service man terminal 200 guides the route from the service man location to the user's vehicle location do.

The server 110 includes an information processing unit 111, a recommendation unit 112, a reservation processing unit 113, and a transfer unit 114.

The information processing unit 111 receives the tire information being used by the user and the factor information selected by the user from the user terminal 300 and stores the information in the database unit 120. In addition, the information of the database unit 120 is provided at the request of the user terminal 300, the service partner terminal, and the service man terminal 200.

The recommendation unit 112 refers to the database unit 120 and recommends about three to four tires corresponding to the tire information extracted from the tire information being used by the user and the factor information selected and input by the user. This recommendation number can be adjusted according to the needs of the user.

The reservation processing unit 113 performs reservation processing when the user reserves the tire replacement in the recommended tires, and stores the reservation information in the database unit 120. [ In addition, the reservation processing unit takes charge of processing related to the reservation.

The transmission unit 114 requests the service tie to the service partner company closest to the user, and transmits a message to the serviceman located nearest to the user to visit the location of the user's vehicle.

In addition, the transmitting unit 114 of the server 110 transmits the vehicle position information of the user to the service man terminal 200, and the service man terminal 200 moves from the position of the service man to the position of the user's vehicle .

The user terminal 300 can select a desired date and time for acquiring the vehicle, and the reservation history can be confirmed by characters, the web, or an app.

The user terminal 300 directly receives tire information from a user and transmits the tire information to the server 110,

When the user terminal 300 takes a photograph with the camera and uploads the captured image to the server 110, the tire analysis unit 115 of the server 110 analyzes the tire marking information in the photographing information to find the tire size,

The user terminal 300 photographs the tire marking information with the camera, analyzes the tire marking information photographed through the OCR function, extracts the tire size, and transmits the tire marking information to the server 110.

2 is a configuration diagram of the service man terminal 200 of FIG.

2, the service man terminal 200 includes a display unit 210, an input unit 220, a control unit 230, a communication unit 240, and a storage unit 250.

The input unit 220 receives a user's selection as input means such as a keypad or a touch device and transfers the input to the control unit 230.

The communication unit 240 performs a communication function using a wired communication network or a wireless communication network.

The display unit 210 displays information.

The storage unit 250 stores the setting information and the control program, and the control program is executed by the control unit 230.

The control unit 230 receives the inspection history related to the appearance of the vehicle on the photographing of the exterior appearance of the vehicle and the mobile checklist according to the selection of the input unit of the service man, receives the reservation status of the user through the network, And transmits the receipt of the vehicle including the appearance state and the inspection details of the vehicle to the information processing unit 111 of the server 110 according to the selection of the input unit.

And a recognition unit 260 for recognizing a credit card or recognizing a bar code or the like as needed.

The user terminal 300 or the service man terminal 200 may execute an application program in the form of an app provided by the server 110 for the service.

Hereinafter, the operation of the tire replacement service system according to the embodiment of the present invention having such a configuration will be described in detail.

FIG. 3 is a flowchart illustrating an operation of a tire replacement service method according to an embodiment of the present invention, and FIGS. 4 to 9 are views illustrating an example of a service screen provided in a tire replacement service system according to an embodiment of the present invention.

Referring to FIG. 3, a user accesses the server 110 using the user terminal 300 (S310).

Then, on the web page screen provided by the server 110, the user inputs his / her tire information and a factor of a desired tire. Here, the factor may include various factors such as manufacturer, OE, usage, brand ranking, performance distance, price, user age, main road, performance, fuel consumption, braking power, quietness, handling, Modification is possible.

In addition, the user directly checks the customer management card shown in FIG. 5 provided by the server 110 or the application as needed.

The server 110 receives the tire information of the user and the factor information selected by the user from the user terminal 300 (S320).

In this case, the server 110 receives the tire information being used by the user and the factor information selected by the user from the user terminal 300 by directly inputting the tire information mounted on the vehicle by the user terminal 300 To the server 110 by using the above-described method.

If the user terminal 300 photographs the user terminal 300 and uploads the captured image to the server 110 as needed, the tire analyzing unit of the server 110 may analyze the tire marking information in the photographing information to find the tire size.

In addition, the user terminal 300 may photograph the tire marking information with the camera, analyze the tire marking information photographed through the OCR function, extract the tire size, and transmit the tire marking information to the server 110. [

The recommendation unit 120 of the server 110 refers to the database unit 120 to compare the tire information extracted from the tire information being used by the user and the tires corresponding to the factor information inputted by the user, And transmits the recommendation to the user terminal 300 (S330). An example of such recommendation information is shown in Fig.

When the user selects a desired tire and reserves a tire replacement after viewing the recommended tire through the user terminal 300, the reservation unit 113 of the server 110 stores the reservation information in the database unit 120 , And requests the reserved tires to be delivered to the nearest service affiliate company (S340).

At this time, the logistics company delivers the tire corresponding to the delivery request information received through the logistics company terminal 500 to the corresponding service company.

Here, the user terminal 300 can select a desired date and time for acquiring the vehicle, and the reservation details can be confirmed through characters, web, or app through the information processing unit 111 of the server 110.

Thereafter, the transmitting unit 114 of the server 110 transmits a message to the service man located closest to the user to visit the place where the user's vehicle exists (S350). At this time, the transmitting unit 114 of the server 110 transmits the vehicle position information of the user to the service man terminal 200, and the service man terminal 200 moves from the position of the service man to the position of the user's vehicle Guide the route.

In addition, the service man terminal 200 receives the inspection status of the vehicle according to the selection of the service man and the inspection details related to the appearance of the vehicle on the mobile check table as shown in FIG. 7, And transmits the vehicle receipt including the appearance state of the vehicle and the inspection details to the server 110 (S360).

Thereafter, the service affiliate company accesses the server 110 with the service affiliate terminal 400 and executes the service according to the service standard work method as shown in FIG. 8 defined on the web and the application (S370).

At this time, if a service affiliate has problems such as problems in service, for example, looseness in wheel bolts, wheel cap failure, vehicle leaning, wheel shake, wheel scratches, air leaks due to wheel failure, The contents are uploaded to the information processing unit 111 of the server 110 and stored in the database unit 120 so that the user can search the user terminal 300 through images or contents through a web or an app. If necessary, a message is sent only when a problem is found or when an important problem is detected so that the user can access and confirm it.

If necessary, the service man who is an expert of the vehicle compares the pre-registered problem with the problem of the customer's vehicle, captures a movie or a photograph, inputs the problem to the service man terminal 200, calculates the estimated cost, can do.

At this time, the server 110 may send a message to the user terminal 300 to confirm the problem of the vehicle with the text notification or the app, and may also be able to communicate with a service person or a service provider representative if necessary.

If necessary, the service is performed when the user selects the additional maintenance approval (including the expense), and the service company or service man photographs the additional maintenance history and registers the additional maintenance history on the server 110.

On the other hand, when the unapproved or suspended item is selected, the server 110 sends a message that the calling man returns the vehicle after the service is stopped.

When the service is performed, the service man or the service provider photographs the service execution result and uploads the mobile service result table as shown in FIG. 9 provided by the server 110 (S380).

Then, after the service is completed, the service man moves the vehicle to the location desired by the customer.

After confirming the state of the exterior of the vehicle in comparison with the external appearance state pre-stored in the serviceman terminal 200, the vehicle is delivered to the customer (S390).

At this time, the server 110 provides the purchased tire information and the service result to the mobile, and the service man explains the details thereof in the field, and receives the confirmation of the customer by the service man terminal 200.

When all is confirmed, the service man receives payment directly from the customer to the service man terminal 200. At this time, the control unit executes the payment related program, and if necessary, loads the card reader function into the service man terminal 200 (S400).

Then, the transmitter 114 sends an evaluation message to the character or push app 1 hour after the payment is made for the evaluation of the service and the service man. If the customer satisfies the recommendation function, the recommendation function is automatically generated and provided, And the mobile coupon is provided to the customer (S410). At this time, the member's coupon information, points, and the like can be stored in the member information DB 121.

In addition, at the time when the tires are to be managed in March, June, and November as needed, the transfer unit 114 of the server 110 periodically provides the information about the tire management by the push application and the letter, Recognizes and drives safe driving.

Meanwhile, in the above process, customers are most interested in purchasing tires whether they are genuine or manufactured. Until now, all tire dealers (including online) have common sense in the tire industry that there is no so-called fake or recycled goods, but customers do not know. So the most interest in purchasing tires is to identify the genuine product and the year of manufacture.

Accordingly, in the embodiment of the present invention, a service affiliate shop near the customer scans the bar code (before the tires are delivered), the tire appearance and code photographs, and the year of manufacture in the logistics center and transmits them to the server 110, ). Then, the contents are uploaded to the list of customer order tires.

In addition, before mounting the tire at the service affiliation shop, the bar code is recognized by the service company terminal (if there is not the information, information photographed before delivery in the distribution center and current information is confirmed) Confirm to the customer.

Then, the service man accesses the server 110 after delivering the vehicle to the customer, compares the registered information and confirms it, and the registration information is stored in the database unit 120 in real time or within one week.

In addition, if the customer desires, the user terminal 300 can confirm both the registration information and the detailed tire information.

Due to the nature of the domestic service industry, which is mostly self-employed, the number of stores in off-line repair shops is already saturated. As a result, there are some businesses with less than 50% occupancy rate.

Another advantage of the present invention is a shared economic model that is co-existent by associating services with such businesses.

In the embodiment of the present invention, a contract is made to perform tire mounting, desiring, alignment, and other maintenance maintenance at a cost about 25% lower than the general maintenance level, In real time.

In addition, at the time of reservation of the customer's replacement service, the server 110 registers the reservation at a time when the reservation of the affiliated shop is not made, in cooperation with the reservation status of the nearby stores online.

In the embodiment of the present invention, since the reservation system is performed two or three days in advance, the affiliated shop can receive the advance reservation at the time when no reservation is made, thereby optimizing the operation rate of the store. It also allows customers to enjoy affordable tire purchasing and service cost minimization.

Hereinafter, the reason why a specialist agent similar to the embodiment of the present invention is necessary for reference is as follows.

One. There is no tool that customers can easily compare and use about tire size, product information, and price.

2. When buying a tire at a tire store or an online shopping mall, the customer must decide everything and decide. There are a lot of factors that need professional help, but the decision to make a purchase is made with sculptured information and limited information, and there are differences in service according to the store's personality and service level, but the customer can not judge.

3. It is also advisable for the professional services to be performed when selecting and replacing the right products for tire replacement.

The embodiments of the present invention described above are not only implemented by the apparatus and method but may be implemented through a program for realizing the function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded, The embodiments can be easily implemented by those skilled in the art from the description of the embodiments described above.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments, It belongs to the scope of right.

Claims (11)

1. A tire replacement service system for communicating with at least one user terminal, a service partner terminal, a service man terminal, and a logistics company terminal,
A database unit for storing member information, tire information, service man information, logistics information, and service affiliate information;
And a control unit that receives the tire information being used by the user and the factor information selected by the user from the user terminal and refers to the database unit to determine tire information extracted from the tire information being used by the user and tires corresponding to the factor information inputted by the user, When reservation of the tire is recommended among the recommended tires by the user, the reservation information is stored in the database unit, the reserved tire is requested to be delivered to the service affiliate closest to the user, and the service person The server sending a message to visit the location of the user's vehicle. The method according to claim 1,
Wherein the server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route to the vehicle location of the user from the service man location. The method according to claim 1,
The database unit,
A member information DB for storing member information;
A tire information DB for storing tire information including size and factor information;
Service man information DB storing service man information including service man terminal number;
A logistics information DB for storing the logistics company information with the logistics company terminal number;
Service affiliate company information DB that stores service affiliate information including the terminal number of service affiliate,
The server comprises:
An information processing unit for receiving the tire information and the factor information selected by the user from the user terminal and storing the information in the database unit;
A recommendation unit for referring to the database unit to recommend a predetermined number of tires corresponding to the tire information extracted from the tire information being used by the user and the factor information inputted and selected by the user;
A reservation processing unit for performing a reservation process when the user reserves a tire replacement among the recommended tires and storing the reservation information in the database unit;
And a transmission unit for requesting the service tender to dispatch the reserved tire to the service partner company closest to the user, and to send a message to the serviceman located closest to the user to visit the location of the user's vehicle. The method of claim 3,
Wherein the transmission unit of the server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route from the location of the service man to the location of the user's vehicle. 5. The method of claim 4,
The service man terminal receives the inspection history related to the appearance of the vehicle on the photographing state of the exterior appearance of the vehicle and the mobile checklist according to the selection of the service man, confirms the reservation state of the user through the network, To the information processing unit of the server. 6. The method of claim 5,
Wherein the user terminal can select a desired date and time for the vehicle acceptance, and the reservation details can be confirmed by a character, a web, or an app. The method according to claim 6,
The user terminal directly receives tire information from a user and transmits the tire information to the server,
When the user terminal photographs with the camera and uploads the captured image to the server, the tire analyzing unit of the server analyzes the tire marking information in the photographing information to find the tire size,
Wherein the user terminal photographs the tire marking information with a camera, analyzes tire marking information photographed through an OCR function of the user, extracts a tire size, and transmits the extracted tire marking to the server. And a database part for storing information on the service partner company, and a database part for storing the member information, the tire information, the service man information, the logistics information, and the service partner company information, and is provided with at least one user terminal, a service partner company terminal, The method comprising:
The server receiving from the user terminal the tire information being used by the user and the factor information selected by the user;
Referring to the database unit, recommending a predetermined number of tires corresponding to the tire information extracted from the tire information being used by the user and the factor information selected and input by the user;
Storing the reservation information in the database unit when the user reserves the replacement of the tire among the recommended tires, and requesting the reserved tires to be delivered to the service partner company closest to the user;
And sending a message to the service man who is closest to the user from the server to visit the location of the user's vehicle. 9. The method of claim 8,
The server transmits the vehicle location information of the user to the service man terminal, and the service man terminal guides the route from the service man to the vehicle location of the user,
The service man terminal receives the inspection history related to the appearance of the vehicle on the photographing state of the exterior appearance of the vehicle and the mobile checklist according to the selection of the service man, confirms the reservation state of the user through the network, To the server. The method of claim 1, 10. The method of claim 9,
Wherein the user terminal can select a desired date and time for the vehicle acceptance, and the reservation details can be confirmed in characters, web, or app. 11. The method of claim 10,
In the step of the server receiving the tire information being used by the user and the factor information selected by the user from the user terminal,
The user terminal directly receives tire information from a user and transmits the tire information to a server,
When the user terminal is photographed by the camera and uploaded to the server, the server analyzes the tire marking information in the photographing information to find the tire size,
Wherein the user terminal photographs the tire marking information with the camera and analyzes the tire marking information photographed through the OCR function to extract the tire size and transmit it to the server.
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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102101341B1 (en) * 2019-04-10 2020-04-16 이경열 Tire replacement service mediation system of reverse auction method
KR20210025931A (en) 2019-08-28 2021-03-10 송정원 Inventory sharing method through tire inventory management and system thereof
CN112927038A (en) * 2021-02-07 2021-06-08 南京樯图数据研究院有限公司 Spare tire sharing method and device
CN113592106A (en) * 2021-07-07 2021-11-02 杭州智果科技有限公司 Work order service system
KR102366017B1 (en) * 2021-07-07 2022-02-23 쿠팡 주식회사 Method and apparatus for providing information for service on installation

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102101341B1 (en) * 2019-04-10 2020-04-16 이경열 Tire replacement service mediation system of reverse auction method
KR20210025931A (en) 2019-08-28 2021-03-10 송정원 Inventory sharing method through tire inventory management and system thereof
CN112927038A (en) * 2021-02-07 2021-06-08 南京樯图数据研究院有限公司 Spare tire sharing method and device
CN113592106A (en) * 2021-07-07 2021-11-02 杭州智果科技有限公司 Work order service system
KR102366017B1 (en) * 2021-07-07 2022-02-23 쿠팡 주식회사 Method and apparatus for providing information for service on installation
WO2023282380A1 (en) * 2021-07-07 2023-01-12 쿠팡 주식회사 Information provision method and apparatus for installation service
CN113592106B (en) * 2021-07-07 2023-12-19 杭州智果科技有限公司 Work order service system

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