KR20160123195A - System for paying - Google Patents

Abstract

The present invention relates to a system for completing reservation, order, and payment by using a mobile device. A device for making reservation and placing an order through the mobile device in real time before using a store removes inconvenience that a user should make a call for reservation and wait for an employee after going to the store in a conventional method. If the system is used, the present invention can reduce personal expenses and basically prevent an economic damage to the store and a consumer damage due to wrong order or double-book.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reservation-order-payment system for use with a mobile device and a short-

The present invention relates to a reservation-order-payment system for use in a store using a short-range wireless communication with a mobile device.

(1) Problems due to absence of reservation system

With the development of IT technology, the integration of IT technology in many service areas is rapidly increasing, but the inconvenience of making phone calls is not improving in order to make reservations such as restaurants and beauty salons.

Consumers can not grasp the reservation status of the store when reserving, so if there is a duplicate pre-reservation, the customer must continuously repeat the various condition values. In the store, due to the phone reservation, This is a situation where there is a risk of double booking accidents.

(2) Traditional Ordering Problems

The current way for employees to receive orders is that there are inconveniences that consumers have to wait for employees, and there are problems with the burden of increasing the labor cost and the economic damage of the store due to the mistake The situation is not working.

(3) Problems of traditional payment methods

The present method of payment at the counter at the time of leaving the store is that there are inconveniences that consumers have to wait for settlement, and there is a lot of hassle and embarrassment to collect the settlement amount in the modern society, There is a problem that it is not possible to use a convenient payment method such as PINTECH which is activated because only cash or credit card payment is possible.

In addition, there is a problem that the personnel cost of the settlement personnel occurs in the store position, and the service quality may be deteriorated due to the delay in payment.

It is a system that can make reservations, orders, and payments using mobile devices. It is a device that allows users to make reservations and orders in real time with mobile devices before using the store. In the past, they made phone calls, made reservations, To eliminate inconveniences such as

This system can reduce labor costs and can fundamentally prevent consumer damage and the economic damage of a store due to misunderstanding or double booking

1. Configuration when user (consumer) makes a reservation

Users - Mobile application or web access - Search and select the store to use - Time / place / menu / number of people / contact person - Mobile & online payment - Reservation & payment information reception - (PC and mobile devices) - Time / place / menu / number of people / contact person is automatically reflected in the reservation scheduler of the store so that it does not overlap with other users,

2. Configuration when user (consumer) places order and payment at the store

- Access to a store near the entrance of the store - Location wireless communication device installed at the entrance of the store (beacon) sends a signal to the consumer mobile device - Consumer's mobile device recognizes the store through the transmitted signal - (NFC, beacon, Bluetooth, etc.) attached to the table in which the user is located, to the user's mobile device. The menu and the coupon are displayed on the mobile device. Mobile device contact - Location information of the table is automatically included in the order history - Order menu and mobile & online payment - Transfer order and payment information to the relevant store management terminal (PC and mobile device) through the server

3. Organize manager (store) store reservation and order reception management

Registered store information (menu, coupon, location, manpower information, introductory article, etc.) through mobile app or web for manager - Automatically provide information registered by users (shop) Provide reservation, order and billing information to store management terminal (PC and mobile device) through server - Provide service based on information

<Basic Configuration>

User terminal - System - GPS - Store terminal - Short range wireless communication terminal (Beacon, NFC)

<Operation Procedure 1. After booking>

User terminal - System connection - GPS connection - Posting of nearby store and desired store information - Store selection - User reservation / Menu order / payment (menu order and settlement optional) - Store visit - Store terminal operation -

Menu Order / Payment (users who have not ordered and paid the menu at the time of booking) - End

&Lt; Operation procedure 2. When you visit without reservation>

Access to the store or near the store entrance - Sends the recognition signal to the user terminal at the local wireless communication terminal installed in the store - Displays the store information when the user terminal receiving the transmitted signal connects to the server and system -

Menu order - Transfer the user terminal contact - table location recognition - settlement - finalized menu / settlement / table location information to the local wireless communication terminal attached to the store table - End

Consumers can quickly and easily make reservations through the app instead of ineffective phone reservations, and save time by booking and completing payments at the time of booking.

In addition, it is possible to obtain economic benefits by obtaining coupon and event information of the store, and it is possible to fulfill both time saving and convenient convenience by promptly ordering and settlement without the help of employees at the store visit, and utilizing next- It is possible to make the setting possible.

In addition, the store can make predictive management through the reservation system so that it can provide necessary materials for the day,

Reservation system makes it easier to secure customers.

The reservation system can reduce the labor cost and can provide coupons and event information to shop visitors, which can help to attract customers and generate profits.

In addition, the cost of employee labor is reduced due to the direct order / payment by the consumer, and the risk of o-order is eliminated due to the direct order of the consumer, which can be a practical help to the store management.

The figure shows an embodiment according to the invention.

As the market size and quality of services such as restaurants and hair salons have been improved, both owners and consumers have needs for more convenient and efficient store use systems, and solutions for these are gradually being developed. The following examples explain why they are needed.

As a first example, a reservation system that maximizes the efficiency between consumers and stores is rapidly spreading in restaurants, beauty salons, nail arts, and hospitals in recent years. When you make a reservation, you are only writing a memo in the store, so you need a more efficient and convenient reservation system.

The second example is about the way of ordering at the store. The classic method of ordering the menus and calling the employees has not been improved for several hundred years because of the inconvenience that the consumer has to wait for the employee, The possibility of occurrence, and the increase in the labor cost of the store, which requires a more efficient and convenient ordering system.

The third representative example relates to the settlement method in the offline store. Since payment is made only through the counter located in the store at the time of settlement, there are frequent situations in which the consumer must wait. In the case where the Dutch payment is required, There is a disastrous situation in which it is necessary to allocate and reconcile the amount of settlement between the two parties, and there is a disadvantage that only one of the payment means of cash or credit card is used. Since the burden of the personnel in the store and the settlement personnel is generated, a more efficient and convenient settlement system will be required.

Consumer app & web system allows consumers to make reservations / orders / payments, and reservations and orders can be made directly to the store from a distance.

It is a system that enables consumers to check the status of reservation / order / payment made by store apps & web, and to build a database of reservations / order / payment history as a database.

A wireless communication device (beacon) installed at the entrance of a store as a communication device for installing a store entrance, signals a consumer application when a consumer enters the store, and the menu, event status, coupon, recommendation menu of the store is automatically called to the mobile device We can do direct target marketing which can promote the store with the making system,

The store table is a telecommunication device for the beach. It is used to connect the mobile device to the communication device by using a short distance wireless communication device (NFC, beacon, Bluetooth, etc.) installed on the store table so that the consumer can visit the store, A system in which the table information is automatically input to the mobile device and the accurate position information of the purchaser can be grasped

Key components User terminal - In-store recognition terminal - Table recognition terminal - Store management system - Server - Kitchen order management system

Claims (1)

A reservation-order-payment system for a store using a mobile device and a short-range wireless communication including a user terminal, a store recognition terminal, a table recognition terminal, a store management system, a server and a kitchen order management system

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