KR20140023658A - Smart touch system - Google Patents

Abstract

The present invention relates to a smart touch system for offline stores. The smart touch system includes at least one customer terminal installed in each room and on each table in a store; a company server connected to the customer terminal through the network; and a store terminal to receive orders containing the order information received from the company server. The company server receives orders from customers who visited a store and transmits the same to the store terminal in the store directly through the network so that customers can communicate the company server, thereby making maintenance and management easier.

Description

Smart Touch System for Offline Stores {SMART TOUCH SYSTEM}

The present invention relates to a smart touch system for an offline store.

The present invention relates to a smart touch system for an offline store. Conventionally, in order to place an order in a restaurant or karaoke room, the employee has a menu board and directly goes to the customer, receives the order, and inputs the order history into the PC at the counter. to be.

However, this method often caused an order to go wrong because an employee dictated or memorized the contents of the order directly into the PC at the counter.

Recently, in order to improve this ordering system, a method of directing a customer's room or table with a PC at the counter was also introduced to order what was needed at that time without the need for an employee to come and take orders.

Republic of Korea Patent No. 10-2006-0051581 'Restaurant automatic ordering system and method' has an input key that can call an employee for each table, and customers can select the order listed in the menu board and order as many times as they want. This content is input through the display unit and the order screen can also be displayed in the kitchen so that it can be an automatic order. However, such a system can operate efficiently in the case of a single store. However, in the case of a franchise store, if the system is changed at the headquarters level, it is difficult to manage because the system needs to be changed in each store system so that such changes are applied to each branch. There was a downside.

In addition, in order to provide a separate service in addition to the simple order in each store (booking, video, etc.), PCs installed in the store must be installed for the server, and maintenance of the server is inevitably very important. This is an investment that requires a server because the ordering system cannot be sold even if it is a simple order, and an update that changes the operation of the system without guaranteeing that the system will operate stably even with minor changes. It is not easy to do

The present invention reduces the need to separately install the server in each store by allowing the customer to directly connect to the main office server without using the server for the store to overcome the problems described above to make a variety of services through the network to the customer It is an object to provide a system.

In order to achieve the above object, a smart touch system for an offline store is provided, wherein at least one guest terminal installed in each table and room of the store and order information received from the head office server and the head office server connected through the network with the guest terminal It includes a store terminal that receives the order to be included and may receive the orders of the customer visiting the store through the network to the store terminal in each store.

 The store terminal may further include a storage DB for order history storage.

The guest terminal may include a tablet PC capable of touch input.

 A separate camera is installed in each table or room, and the camera may be directly connected to the main office server through a network.

The invention as described above makes it possible to reduce the cost burden at each store and provide various services to customers.

1 is a diagram showing the configuration of a system according to the present invention;
2 to 6 show an embodiment according to the present invention.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. 1 is a diagram showing the configuration of a system according to the present invention. Conventionally, when a customer sits at each table or room, the server is connected to a server for a store, but in the present invention, the server is directly connected to a server of the head office through the Internet through WIFI or other means installed in the store.

Conventionally, when connected to multiple stores, each server has a separate server so that each server is connected to the server of the head office. However, in the present invention, it is easy to manage from the head office by connecting directly to the server of the head office using the wireless Internet.

In other words, the customer enters the store and is seated, and then orders directly from the server of the head office via the wireless Internet using the customer terminal placed on the table, and the order information is transferred from the server of the head office to the customer terminal in each store. do. Unlike the servers that are used a lot in the store, the customer terminal does not need to process the customer's order directly, so it does not need to have a large capacity, and it is sufficient to have enough performance to receive the order information from the head office.

Therefore, it is not necessary to have a high-performance server in each store, and it is sufficient to install a line or install an AP so as to connect to the Internet wirelessly or by wire.

In addition, it is good to have a separate storage medium to store the purchase history for each store.

That is, when the customer is connected to the head office server 12 via the Internet through the customer terminal 11 from the table seated, the head office server delivers the order history to the store terminal 14, the store terminal 14 is stored in the DB (13) In order to store the order separately, deliver the order to the kitchen and prepare the order.

In the case of a karaoke room, the customer should make sure that the order is delivered to the karaoke device as it is, and if drinks are ordered, deliver the details to prepare the food materials.

The customer terminal 11 can be easily developed using the existing development environment without having to develop a new OS, etc., when using a device such as a tablet PC sold in the existing, and does not cause a / s or management problems. .

The store terminal 14 may use a notebook or an existing PC and does not need a server-class computer for stable operation. However, the storage DB (13) should be able to connect to the storage DB (13) to keep all the details and order history, etc. communicated with the customer. This is for the case where it is necessary to view the order history for each store and the case where the head office server 12 cannot be accessed due to hacking or the like.

In such a system, if only the head office server 12 needs to be upgraded and maintained when an upgrade is required, the necessity of repeatedly repairing the server in each store is eliminated every upgrade. .

2 shows an embodiment 22 according to the present invention, which implements the customer terminal 11 using a tablet PC. In this case, it is possible to run by simply running each company's app on the tablet PC. In FIG. 2, there is a menu area 21 containing the name of the store and a selectable menu on the left side, and an advertising area 22 for exposing the advertisement of the store, the advertisement of the head office, and an event on the right side. In the other menu area (23) is formed, such as bottled water exchange, ashtray exchange, table clean-up, staff calls, and so on, it is possible to place a peripheral but necessary menu.

In addition, since the present invention is directly connected to the main office server, a more various services are possible. For example, in the case of the song listening service shown in FIG. 2, when a customer cooperates with a familiar and convenient brand such as melon and bucks, a request must be entered into the head office server through a store server and each store is directly connected to the store server. There was a problem with the security and authentication of the server, but by integrating it into the main office server, it is not difficult to provide the service because it is necessary to connect the main office server and the song listening service provider.

In addition, by directly connecting to the headquarters server, not only in the same store but also in the same franchise affiliates can play a game or chat for everyone who visits the same franchise affiliated companies, chats, games, etc. can be further activated.

Conventionally, only people connected through a store server may be able to play games, chats, etc., so that there are not many people connected, so many people have difficulty in proceeding with services made through a network, but according to the present invention, Since the above number of people is connected, the service may not be available at the store scale.

3 is a diagram showing one embodiment of the actual configuration of the guest terminal according to the present invention. We emphasized the convenience of using the big screen allocation so that customers can accurately recognize the information on the menu composition, and provides convenience and fun in menu selection through touch and sliding. The menu is located on the left side and the currently selected menu is shown in the middle, making the user feel familiar, distributing the screen of the tablet PC large and wide, and making it easy to share the information of the customer's menu as a picture rather than a text. Sliding was possible. In addition, when you touch the menu, the area to view the information of the menu in detail is placed to the right, and the bottom left has a quick menu bar to go to the desired screen at any time. It is possible to refer to when ordering and canceling.

In the case of the set menu, the name of the set menu and what is included in the set menu are displayed to distinguish the set from the recognition of the set. The ordering method is also the same as the order of items separately. Automatic popup creation is made possible. 4 is shown.

5 is a communication system to enable communication using each table, a camera installed in each room, and a microphone. Since the communication is performed through the main office server, it may be performed for the customers of the entire store instead of the one store. Cameras used in the communication system may be directly connected to the main office server using an IP address. By connecting directly through the headquarters server, delays can be prevented and it is easy to manage so as not to violate the privacy of customers.

6 is a simple, easy and addictive game can be provided to show the game screen, using the camera, microphone, etc. installed in each room is also possible to play with the other party, it is possible to proceed without the camera, the microphone.

7 is an order list page for viewing the order history and may include a configuration only possible by using a tablet PC such as a touch pay function.

11: Guest Terminal 12 :: Headquarters Server
13 :: Storage DB 14 :: Store Terminal

Claims (4)

As a smart touch system for offline stores,
At least one guest terminal installed at each table and room in the store
The head office server connected to the guest terminal and the network network
Including the store terminal receiving the order including the order information received from the head office server
Smart touch system for off-line stores, characterized in that the head office server receives the orders of customers visiting the store and deliver them through the network to the store terminal in each store
According to claim 1, The store terminal further comprises a storage DB for order history storage,
Smart Touch System for Offline Stores
The smart touch system of claim 2, wherein the guest terminal comprises a tablet PC capable of touch input.
4. The smart touch system of claim 3, wherein a separate camera is installed at each table or room, and the camera is directly connected to a main office server through a network.

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