KR20130036668A - System and method for shipping online shopping product - Google Patents

Abstract

PURPOSE: A convenient delivery agent system for online shopping mall products and a method thereof are provided to prevent delivery errors caused by inputting a wrong address of a purchaser. CONSTITUTION: A purchaser receives an order in a delivery agent service system(S10). Purchase information is transmitted to the delivery agent service system(S20). Statement items of the order are inputted to the delivery agent service system(S30). The statement items are identified(S40,S50). If the statement items are matched with member information inputted in the delivery agent service system, the delivery agent service system inputs the information to a receipt management module or delivery status management module to start delivery management(S60,S70). [Reference numerals] (AA) Purchase finished; (BB) Order receipt succeeded?; (CC,FF) No; (DD,GG) Yes; (EE) Delivery information matched?; (HH) Processing delivery; (S10) Step of receiving an order; (S20) Step of transmitting the order; (S30) Step of inputting statement items of the order to a system; (S40) Step of identifying standard statement items of the order; (S50) Step of identifying exceptional statement items of the order; (S60) Step of matching the statement items of the order with member information; (S70) Inputting the information to a receipt management module or delivery status management module;

Description

Express delivery system and order delivery method for online shopping malls at home and abroad {SYSTEM AND METHOD FOR SHIPPING ONLINE SHOPPING PRODUCT}

The present invention relates to a system for relieving inconvenience of delivery and a method of easily receiving delivery when a purchaser purchases a product in an online shopping mall of another country or orders a related product in a shopping mall.

Online shopping is the act of shopping on the Internet. Sometimes auctions are available, in addition to simple purchases. Open market (Open English) / Open market or Online marketplace / Online marketplace (English: Online marketplace or Online ecommerce marketplace) is a place where individual sellers sell goods directly on the Internet, unlike traditional online shopping malls. . It is possible to sell at a lower price than before by omitting intermediate profits from online shopping malls and connecting sellers and buyers directly. Typical open market websites include G Market, Auction, and 11th Avenue. In recent years, social commerce has emerged as a type of online shopping. Social commerce is a kind of electronic commerce that utilizes social media and online media. The term social commerce was first introduced in 2005 by Yahoo. Social commerce can be classified into four types: social link type, social web type, co-purchase type, and offline linked type. Since Groupon was founded in 2008, the worldwide co-purchase of social commerce boom has taken place.

In accordance with the emergence of various Internet shopping malls and the increase in the number of Internet shopping users, various additional services are appearing. That is to act for the delivery, order, payment, purchase, etc. that must be done in each shopping mall. PayPal is the representative payment service. PayPal is a payment service using the Internet. You can use the service over 18 years old. PayPal can be used to transfer, deposit and bill between PayPal accounts or credit cards. Founded in December 1998, eBay is the parent company. PayPal also charges money, but it's secure because you don't have to tell your credit card or account number when you trade. It is mainly distributed in the United States. In the case of purchasing agent, it refers to a service that acts as a proxy for purchasing so that one country can easily and conveniently purchase products from other countries. Due to the structural structure of the service that should reflect the detailed intention of the buyer, it is not serviced in a large online shopping mall, but specialized purchasing agency sites for young buyers are increasing.

Delivery agency refers to providing a convenient delivery service to the buyer by separating the delivery function, which is an essential function in the online shopping mall. In general, in the online shopping mall that provides services to nationals, the delivery sector is not a problem, but in the case of an online shopping mall that needs to be delivered to another country that has an address in another country or its citizens, the address system is different. Due to the complexity of the process and language differences, it is very difficult for proper delivery to be made, and international damages due to misunderstandings have arisen. In addition, it is often difficult to claim for damages themselves, if the buyers have a problem with delivery after purchasing the goods, most of them give up the delivery or do not apply for relief, there is a significant economic loss.

For international product purchases involving more than one country or two or more languages in the ordering process, i) errors in the buyer's address, ii) errors in delivery due to a change in the name of the address, iii) Problems, iv) damage to the shipment caused by failure to comply with the shipping precautions according to the nature of the goods to be delivered, v) inability to achieve the purchase purpose due to the structural characteristics of the conventional system which cannot guarantee the delivery date, vi) Mistakes due to errors, and vii) There are many problems such as expensive shipping costs due to the environment of individual buyers, which cannot be co-delivered, and victims are mass produced. In order to solve the problems and economic loss in the above delivery process to provide a simple delivery agent system as follows.

According to the domestic and foreign online shopping mall ordered goods simple delivery agent method of the present invention, the Internet shopping mall server provides the purchase completion information to the purchaser terminal using a wired or wireless network to specify a shipping destination desired by the buyer, the purchase order including the purchase information Receiving the delivery agent system (S10); Transmitting the purchase information to the delivery agent system (S20); Inputting a description item of the order form into the system (S30); Identifying the items of the order (S40, S50); Comparing the item of the order with the member information input to the delivery system (S60); And if the items described in the order and the member information is the same, characterized in that it comprises the step (S70) to start the delivery management by inputting information into the reception management module or the delivery status management module.

Of each step of the domestic and foreign online shopping mall ordered goods simple delivery agent method of the present invention, the step of identifying the items listed in the order includes a standard order item identification step (S40) and an order order exception item identification step (S50) Characterized in that made.

In each of the steps of the domestic and foreign online shopping mall ordered goods simple delivery agent method of the present invention, if the items described in the order and the member information is identical, input information to the reception management module or delivery status management module to start the delivery management Step S70 is an order entry exception entry step (S71); Service and point item analysis step S72; Service and point item matching step (S73); It is characterized in that it further comprises a service and point application step (S74).

Among the steps of the domestic and foreign online shopping mall ordered goods simple delivery method of the present invention, the step of identifying the items described in the order is the buyer delivery address receiving step (S41); Buyer shipping address translation step (S42); Confirming and correcting the buyer shipping address (S43); And a member address confirmation step (S44).

According to the domestic and foreign online shopping mall ordered goods simple delivery agent system of the present invention, in the system to specify the desired delivery destination by receiving the order information using the wired and wireless network from the Internet shopping mall server, the order information is received from the Internet shopping mall server A delivery location information management module for storing the order information in a delivery agent system, analyzing the order entry items, and transmitting the delivery information to a delivery status management module; A member information management module for comparing a purchase order entry item included in the order information with a member address previously entered in a member database to determine a buyer shipping address; An address information management module for translating the buyer shipping address information among the order entry items included in the order information, and determining whether the buyer shipping address information matches the actual address information and the road name address;

The service information management module may be configured to manage information necessary for delivery, such as points, mileage, shipping items, handling items, customs-related information, etc. among the order items included in the order information.

According to the present invention, the buyer can i) block the possibility of shipping error due to mistyped address, ii) block the possibility of shipping error due to the change of address name (especially error of delivery due to introduction of road name address), iii) shipping Solving customs clearance problems according to the type of object, iv) preventing damage to the shipment according to the characteristics of the object to be delivered, v) achieving the purchase purpose due to the guaranteed delivery date, vi) delivery due to misunderstanding of the buyer or seller Error correction, vii) Adequacy of delivery costs through co-delivery viii) Elimination of problems in other delivery stages.

1 is a schematic configuration diagram of a delivery agent system according to an embodiment of the present invention.
Figure 2 is an internal structure and schema of the delivery agent system according to an embodiment of the present invention.
Figure 3 is a flow chart related to the domestic and foreign online shopping mall ordered goods simple delivery method according to an embodiment of the present invention.
Figure 4 is a flow chart related to the application of the exception items, services and point items of the order in the online domestic shopping mall ordered goods simple delivery method according to an embodiment of the present invention.
5 is a flowchart illustrating a method of confirming an accurate shipping address through whether or not the shipping address included in the order form and pre-entered member information among domestic and overseas online shopping mall ordered goods simple delivery method according to an embodiment of the present invention.
Figure 6 is a homepage screen configuration diagram of the domestic and overseas online shopping mall ordered goods simple delivery system according to an embodiment of the present invention.
Figure 7 is a web screen configuration diagram of the self-estimate module included in the domestic and overseas online shopping mall easy delivery agency system according to an embodiment of the present invention.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. In order to clearly illustrate the present invention, parts not related to the description are omitted, and similar parts are denoted by like reference characters throughout the specification. Throughout the specification, when an element is referred to as "comprising ", it means that it can include other elements as well, without excluding other elements unless specifically stated otherwise.

<1. Express Delivery Method Configuration>

In the simple delivery agent method according to an embodiment of the present invention, order information including purchase completion information is provided in a terminal (computer or mobile device) of a buyer connected based on an online shopping mall and a wired or wireless network, It provides a method and process to reduce the risks incurred in purchasing foreign products by reviewing and translating the entered shipping address and matching it with a domestic public address.

In the present invention, the wired / wireless network typically includes all communication networks capable of accessing an internet shopping mall and a homepage using various protocols such as wired, wireless public networks or dedicated networks such as the Internet and mobile communication networks.

Figure 3 shows a schematic configuration of a domestic and overseas online shopping mall ordered goods simple delivery method according to an embodiment of the present invention.

When a buyer uses an online shopping mall with a sales base in another country, when the purchase is completed through a certain purchasing procedure, a purchase completion document including various information related to the purchase is derived. The purchase completion document is essentially included in the order information, such order information may include the address of the buyer as well as the target of the buyer to give. Documents containing address are called an order form.The order form includes the order name, order address, shipping address, order ID, payment information, payment date, order date, delivery date, shipping method, shipping instructions, shipping method It may contain information about customs clearance notices and basic delivery costs (if delivery is made within the same country).

The data (address, name, etc.) included in the order form of the online shopping mall is input to the delivery agent system through the following steps. A method of designating a delivery destination desired by a buyer by providing purchase completion information to a purchaser terminal using a wired / wireless network, the method comprising: receiving an order containing the purchase information into a delivery agent system (S10); Transmitting the purchase information to the delivery agent system (S20); Inputting the description item of the order into the delivery agent system (S30); Identifying the items of the order (S40, S50); Comparing the description items of the order with the member information previously input to the delivery system (S60); And when the item of the order and the member information match, inputting information into a reception management module or a delivery status management module to start delivery management (S70), and the data included in the order of the online shopping mall is input. do.

According to FIG. 3, the following steps are further included in the step of identifying the items of the order in order to analyze the items described in the order form of the online shopping mall more precisely.

Identifying an order standard item, such as a shipping address, an order name, a recipient name, a recipient contact number, an order number, a payment amount, a payment method, and a basic shipping cost, which are essentially included in the order of the online shopping mall (S40); And identifying an order entry exception item consisting of additional information of the delivery, such as a wrapping paper option, a message, whether to accumulate points, and notes on delivery, which are optionally included in the order of the online shopping mall (S50). It is further included in the step, and after the separation of the standard items and exception items can be more precise delivery decision can be made.

4 is a flowchart illustrating an application of an exception item, a service and a point item of an order book in a domestic and overseas online shopping mall ordered goods simple delivery method according to an embodiment of the present invention. It shows the process of processing optional items among the information included in the order. By the process of Figure 4 it is possible to receive additional additional services and benefits that were not obtained while using the overseas online shopping mall to the extent possible, the effect is to enter the information into the reception management module or the delivery status management module to manage the delivery Initiating step (S70) to receive an order entry exception entry item (S71); Service and point item analysis step S72; Service and point item matching step (S73); And the service and point application step (S74).

FIG. 5 is a flowchart illustrating a method of confirming an accurate shipping address through whether or not the shipping address included in the order and pre-entered member information are matched among domestic and overseas online shopping mall ordered goods simple delivery method according to an embodiment of the present invention.

According to Figure 5 after identifying the order entry standard items (S40) shipping information extraction step (S41);

Shipping location information translation step (S42); Confirming and correcting the delivery address information (S43); And it will further include a shipping address confirmation step (S44). The shipping address information identified through the shipping address extraction step (S41) is translated into Korean shipping address information corresponding to the public address information by a commercialized address information translation program. It matches the information such as the address of the member included in the information, the shipping destination desired by the member, and the shipping destination desired by the member. If the matching result is negative (when there is no matching address), the address verification process is performed again, and finally, the member (purchaser) who wishes to deliver can proceed to the address matching the desired address.

<2. Express Delivery System Configuration>

In the simple delivery agent system according to an embodiment of the present invention, order information including purchase completion information is provided to a terminal (computer or mobile device) of a buyer connected to an online shopping mall and a wired or wireless network, or the delivery is performed in an online shopping mall. Buyer's shipping information can be sent directly to the agency system. In both processes, order information (including shipping address information) entered by the buyer in the payment process may be transmitted in common, and the delivery agent system reviews and translates items included in the received order information, and provides a public address in Korea. In addition, the present invention provides a system for reducing risks incurred in purchasing foreign products.

1 shows a schematic configuration diagram of a delivery agent system according to an embodiment of the present invention. The module included in FIG. 1 represents a solution unit divided into functional units, and items represented by a DB mean a database that stores, outputs, combines, and transmits data generated during a related process. The reception management module 10, the delivery status management module 11, and the event management module 12 included in FIG. 1 are functional units for processing information of members subscribed to the delivery agent system 1, and delivery information. It is organically integrated through the management system 6 and the internal network.

According to Figure 1, the delivery agent system 1 is interconnected to the Internet shopping mall server 2, the buyer terminal 3, the seller terminal 4, the delivery operator terminal 5 through an external wired or wireless communication network, Information transmitted and received through the connection of such a network is characterized in that it is treated in both directions. Managers and members of the delivery agent system 1 can access the delivery agent system through the homepage 15, and the homepage 15 is not limited to the homepage of the web method (www). In accordance with the recent trend, each purchaser terminal 3, seller terminal 4, and delivery operator terminal 5 are not limited to computer terminals, but may be performed by various computer processing devices such as mobile communication devices and home embedded computers. have.

The delivery agent system 1 according to FIG. 1 includes a delivery destination information management module 63 which receives the order information and analyzes or manages information related to delivery; A member information management module 62 for comparing the order entry items included in the order information with previously input member information and determining a shipping address; An address information management module 61 for translating address information among order entry items included in the order information and determining whether the address information matches actual address information (including a road name address); And a service information management module 64 for analyzing or managing information (points, miles, special items on delivery, handling of items, customs related information, etc.) selectively needed for delivery among order items included in the order information. It consists of such components.

The address information management module 61 receives public address information provided by a public administrative agency from time to time (received through communication means such as API, XML parsing, SOAP, etc.) and always delivers the latest address information actually used. It is characterized by flowing in.

The address information management module 61 may further include a address information translation module. The address information translation module mounted in the address information management module 61 converts the delivery address information included in the order information written in a foreign language into a native language, and it is possible to use a general translation engine. It is preferable to use a commercialized translation engine.

The member information management module 62 manages information provided by members previously received in the delivery agency system through the homepage 15 or the like. The member information management module 62 functions in the step (S60) to check the entry items of the order with the member information previously entered in the delivery agent system, when the information items and purchase completion of the members, such as the address previously entered The order information items such as the address entered into the delivery system are compared and contrasted with each other, thereby significantly increasing the accuracy of the delivery destination of the agent.

1: Delivery agent whole system
2: internet shopping mall server
3: Buyer terminal
4: seller terminal
5: delivery operator terminal
6: delivery information management system
10: reception management module
11: Delivery Status Management Module
12: event management module
13: address database
14: Buyer Shipment Database
15: Homepage
16: member database
17: service database
61: address information management module
62: member information management module
63: shipping information management module
64: service information management module


S10: Order receipt step
S20: order transfer step
S30: Entering the order entry item system
S40: identification of standard items in order form
S41: shipping information extraction step
S42: shipping information translation stage
S43: Confirmation and correction step of matching the shipping information
S44: Shipping address confirmation step
S50: Order exception item identification step
S60: Matching order entry items and member information matching step
S70: Reception management module, delivery status management module reception step
S71: Step for receiving an exception item listed in the order
S72: Service and point item analysis step
S73: service and point item matching step
S74: Service and point application step

Claims (12)

In the method of the Internet shopping mall server to provide the purchase completion information to the buyer terminal using a wired or wireless network to specify the desired delivery address,
Receiving an order containing the purchase information to the delivery agent system (S10);
Transmitting the purchase information to the delivery agent system (S20);
Inputting the description item of the order into the delivery agent system (S30);
Identifying the items of the order (S40, S50);
Comparing the description items of the order with the member information previously input to the delivery system (S60); And
If the items described in the order and the member information is the same, the step of inputting the information into the reception management module or the delivery status management module to initiate the delivery management (S70) How to act. The method of claim 1,
Identifying the items described in the order,
Identifying an order standard item, such as a shipping address, an order name, a recipient name, a recipient contact number, an order number, a payment amount, a payment method, and a basic shipping cost, which are essentially included in the order of the online shopping mall (S40); And
Domestic and foreign online, comprising the step (S50) of identifying an exception item listed in the order consisting of additional information of the delivery, such as packing paper options, messages, whether points are earned, notes on delivery, and the like optionally included in the order of the online shopping mall Easy way to order shopping mall. The method according to claim 1 or 2,
In step S70 of entering information into the reception management module or the delivery status management module to initiate delivery management,
Order exception item receiving step (S71);
Service and point item analysis step S72;
Service and point item matching step (S73); And
Domestic and foreign online shopping mall easy delivery agency method characterized in that it further comprises a service and point application step (S74). The method according to claim 1 or 2,
Identifying the items of the order form.
Shipping information extraction step (S41);
Shipping location information translation step (S42);
Confirming and correcting the delivery address information matching step (S43); And
Easy delivery agency method domestic and overseas online shopping malls, characterized in that it further comprises a delivery address confirmation step (S44). In the system to specify the shipping destination desired by the buyer receiving the order information from the Internet shopping mall server using a wired or wireless network,
A delivery location information management module which receives the order information and analyzes or manages information related to delivery;
A member information management module for comparing the order entry items included in the order information with previously input member information to determine a shipping address;
An address information management module for translating address information among order entry items included in the order information and determining whether the address information matches the actual address information; And
Service information management module that analyzes or manages information necessary for delivery among points listed in the order information included in the order information-points, mileage, special items on delivery, handling items, customs related information, etc.
Domestic and foreign online shopping malls, easy delivery agency system comprising a. The method of claim 5,
The address information management module domestic and overseas online shopping mall easy delivery agency system, characterized in that it further comprises a address information translation module. The method of claim 5,
The address information management module is a domestic and overseas online shopping mall easy delivery agency system, characterized in that the real-time access to the server of the public institution receives the revised address name. The method of claim 5,
The service information management module categorizes the information required for delivery selectively among the order entry items included in the order information and standardizes the information for the purpose for each item. system. In the delivery agent system for inputting the order information transmitted from the Internet shopping mall server to the buyer terminal to the homepage or other information receiving means using a wired or wireless network,
A destination information management module which receives the order information and manages information related to delivery;
A member information management module for comparing a purchase order entry item included in the order information with a member address previously entered in a member database to determine a buyer shipping address;
An address information management module for translating address information among order entry items included in the order information and determining whether the address information matches the actual address information; And
Service information management module that analyzes or manages information necessary for delivery among points listed in the order information included in the order information-points, mileage, special items on delivery, handling items, customs related information, etc.
Domestic and foreign online shopping malls, easy delivery agency system comprising a. 10. The method of claim 9,
The address information management module domestic and overseas online shopping mall easy delivery agency system, characterized in that it further comprises a address information translation module. 10. The method of claim 9,
The address information management module is a domestic and overseas online shopping mall easy delivery agency system, characterized in that the real-time access to the server of the public institution receives the revised address name. 10. The method of claim 9,
The service information management module categorizes the information required for delivery selectively among the order entry items included in the order information and standardizes the information for the purpose for each item. system.

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