KR20110106952A

KR20110106952A - Method for telephone call recording document and system

Info

Publication number: KR20110106952A
Application number: KR1020100026029A
Authority: KR
Inventors: 조항제
Original assignee: 조항제
Priority date: 2010-03-24
Filing date: 2010-03-24
Publication date: 2011-09-30

Abstract

The present invention relates to a method and apparatus for recording a telephone recording, wherein a service subscriber who wants to record a telephone call registers the telephone number of the calling telephone and the user information and his / her subscriber authentication information to be recorded in the telephone recording documentation. Save it. When a telephone terminal having the registered telephone number is connected to a telephone recording document apparatus through a telephone communication network to make a call with a called party's telephone terminal, the telephone recording document apparatus records the call while connecting the corresponding telephone call, and each telephone call. Store and assign an identifiable telephone recording number for the call recording. After the call is completed, the service subscriber or the party calling the registered telephone number is connected to the telephone recording document apparatus through the Internet and authenticated with the registered subscriber authentication information. Then, the telephone call is made of the registered telephone number. You can search the entire list or add additional user information to search only individually registered phone numbers. You can check the call logs and recorded call contents of the selected user. In addition, if a third person who recognizes the telephone recording number, which is the only identification number of the call recording, connects to the telephone recording document apparatus and presents the telephone recording number, the stored call history can be checked and the recorded call contents can be listened to.
The telephone recording document method according to the present invention for this purpose comprises the steps of registering the subscriber subscriber information consisting of the subscriber authentication information and the outgoing telephone number in the subscriber information file of the telephone recording document device; And dialing in to a telephone recording document apparatus using a telephone having a telephone number registered in the subscriber information file, and then recording a call with a called party. Storing a call history and recorded call contents data including a subscriber number, an outgoing call number, an incoming call number, a call date and time, and a call recording number for the telephone call recording; The service subscriber or an individual user accesses the Internet and obtains a subscription authentication with his / her subscriber authentication information, and then searches the entire telephone call list consisting of his / her registered phone number, or only an individual registered phone number. Adding additional information to listen to a call log and a recorded call made by a selected user; A third person who recognizes the telephone call recording number accesses the telephone recording document apparatus through the Internet, inputs the telephone call recording number, inquires the call history of the telephone recording number from the telephone recording document apparatus, and records And listening to the contents of the call.

Description

Phone recording document method and apparatus {METHOD FOR TELEPHONE CALL RECORDING DOCUMENT AND SYSTEM}

This field is related to computer telephony integration (CTI) and Internet web service site construction using telecommunication network technology and computer software technology. Technology related to service construction.

In the telephony service, the telephone terminal with which the telephone communication is performed has a logical telephone number system for recognizing the terminal by the physical number of the line or terminal connected to the telecommunication operator exchange connected to the telephone terminal. The user who uses the telephone terminal can determine from whom the call is made or to whom. Along with this general telephone connection, an additional feature that is commonly used is to record a telephone call. The common way to record a telephone call is to recognize the contents of the telephone call inherent in the telephone terminal itself or in front of the line connected to the telephone terminal. It is most common to install a recording device, and in a more advanced way, such as a company that uses a large number of telephones, when a telephone is connected to a telecommunications company through a private exchange, recording only the recording of the telephone call with additional equipment of the private exchange. We may install maintenance. The characteristics of such recording equipment is that when the telephone line is connected to the communication network, the physical line is configured to go through this recording equipment, or in the case of a telephone exchange system using computer technology, the digital telephone recording signal is collected and stored and reproduced. You will be recording a phone call. This method is a general telephone call method, which is a convenient method of recording a telephone call while making a call. The recording data of the telephone recording equipment implemented by this technology is stored in the storage device of the recording device in the form of caller number, called party number, call date and time, and call recording voice file. For example, it is possible to find out the call data by using the called party number and listen to the contents of the call (hereinafter referred to as the initial telephone recording technology). The most advanced call recording technology is implemented by computer telephony technology. By using data such as phone number and customer ID (for example, social security number), a database is constructed to connect the corresponding customer ID and caller ID for a telephone call with the customer. The recorded material using the telephony technology can be searched with customer information through the customer profile, and all the members who can search the customer profile have convenient computer software and hardware to listen to the call recording. It can be said. Such a system is installed in many call centers of corporations and government offices, and can be said to be actively used for corporate activities. (Hereinafter, it is called CTI (Computer Telephony Integration) telephone recording technology.)

In addition, the patent 10-0475666 "telephone call content verification service method and system" in the invention there is an invention for recording the telephone call without a separate recording equipment, to prove the content of the call. This method connects the telephone content verification service device using the outgoing telephone, re-enters the telephone number to call, connects the telephone call with the other party, records the telephone call during the telephone call connection, and keeps the record. The call recording number is transmitted to the caller who makes the call. If you enter the telephone recording number by accessing the telephone contents verification service site through the telephone or internet using the transmitted telephone recording number, the telephone contents verification service proves that there is a telephone call and that the contents of the telephone call cannot be manipulated. Or provide authentication information. (Hereinafter referred to as prior patent technology)

In view of the problems of the above-mentioned background technologies such as initial telephone recording technology, Citi telephone recording technology and prior patented technology, the biggest disadvantages of the initial telephone recording technology and Citi telephone recording technology are that the equipment investment for recording is too large and the recording is difficult. The typical problem is that it is difficult to use in general office environment, especially mobile office environment, because of the limited number of telephones. In addition, telephone call recording information is accessible only from within the organization where the recording equipment is installed.In order to prove the recording and the fact of the call, the recorded telephone call can be converted into a computer file and transmitted to the interested parties by e-mail, It is managed as a telephone recording attachment in the information system for managing the organization. Therefore, there are very limited ways to record and prove phone calls, so a separate organization called a call center can be established within the organization to provide customer consultation and contracts using the phone calls. The above-described patented technology 10-0475666 solves the problems of the initial telephone recording technology and the CTI telephone recording technology, but inconvenient in the procedure of the service method. After dialing the telephone content verification service and recording the telephone call contents, the telephone call contents authentication service system delivers the telephone recording number to the calling party, and the telephone recording transmission method sends a text message to the telephone call terminal. Calling through or notifying the method of delivering the recorded number after the telephone call is inconvenient will cause inconvenience. (Claim 1) In addition, according to the characteristics of recording the call facts for individual telephone calls, the method is used to perform the same tasks using a large number of telephones, such as a company or an organization, and to manage the performed tasks collectively. It may be ineffective. In the case of the prior patented technology, the phone recording number identified by each person is registered on the Internet, thereby providing a function of collective management in the management of his / her telephone call diary. It is inconvenient for the phone recording method to perform a specific task in the organization because it is required to re-register the phone recording number. (Claim 14)

The problem to be achieved by the present invention is to record a telephone call if necessary by using all the telephones available to the members of the organization, the organization manages the contents of the recorded telephone call for the organization's work, organization work It is possible to objectively prove the telephone call facts and the contents of the telephone call to internal and external persons related to it. It is to devise an inexpensive and effective method of recording and documenting phone calls so that they can be effectively different.

In order to solve the problems of the present invention and the existing technology, the present invention includes a telephone recording document apparatus capable of dialing a telephone network, and one organization intending to use the telephone recording document apparatus has a plurality of telephone numbers under one subscriber's name. After the registration, the subscriber or registered user has devised a telephone recording documenting device that can effectively inquire his telephone call contents and use it in his work.

Telephone recording document method according to the present invention for achieving the above object, the subscriber accesses the telephone call recording document over the Internet to register their subscriber information and a plurality of telephone number information; And

When the telephone terminal having the registered telephone number is dialed through the telephone communication network to the identification number of the telephone recording document apparatus, the telephone recording document apparatus checks whether the connected telephone number is the registered telephone number in the step and is registered. Recording a call while connecting a call with the called party by inputting the other party's phone number to be called; And

The call record recorded through the call recording device and the subscriber ID identified in the recording step, a call log including an outgoing call number, an incoming call number, a call time, and a unique identification number for the call history. Generating a telephone recording number and storing the telephone recording number together with the recorded call contents in a telephone recording information file of a telephone recording document device;

After accessing the telephone recording document through the Internet, receiving subscriber authentication with the subscriber information, and adding a subscriber ID or the telephone number information, the call history and the telephone recording number registered in the telephone recording information file are added. Checking the call log to listen to the recorded call recording data in the phone recording document having the corresponding phone recording number through the Internet by selecting a phone recording number among the inquired call logs;

Accessing the telephone recording document through the Internet, searching for the call history registered in the call recording information file by inputting a call recording number, and listening to the registered call history and the recorded call contents of the call; Characterized in that.

The telephone communication network may include a communication network capable of a voice telephone call such as a wired / wireless communication network, a public telephone network (PSTN), an internet communication network, a satellite communication network, and the like.

The telephone recording number is an identification number generated by the telephone recording document apparatus, and is characterized by being a unique identification number including non-overlapping numbers or letters for all telephone calls.

In addition, the telephone recording document apparatus, the subscriber accesses the telephone call recording document device through the Internet to register their subscriber information and a plurality of use telephone number information; And

The call record recorded through the call recording device and the subscriber ID identified in the recording step, a call log including an outgoing call number, an incoming call number, a call time, and a unique identification number for the call history. Generating a telephone recording number and storing the telephone recording number in a telephone recording information file of the telephone recording document device;

Accessing the telephone recording document through the Internet, searching for the call history registered in the call recording information file by inputting a call recording number, and listening to the registered call history and the recorded call contents of the call; Phone recording document device characterized in that it provides a function to.

A subscriber module for registering the subscriber information with the subscriber and a telephone number dependent on the subscriber; A telephone connection module for connecting the registered telephone number and the called telephone number through the telephone communication network; A voice recording module for recording a corresponding voice call and storing the result in a magnetic disk after being connected to the dial-up module; And a computer system constituting a website composed of a call history inquiry module that allows subscribers and third parties to confirm and listen to call history and call contents through an internet network.

The call history information may include a caller's telephone number, a called party's telephone number, a date and time of a call, and recording file information in a corresponding call.

As described above, according to the telephone recording documenting method and apparatus according to the present invention, a person who does not have a telephone recording apparatus can record a telephone call using a plurality of telephones with a simple registration procedure, and each telephone By creating a telephone recording number that is not duplicated in the call recording data, it is possible to prove the fact that the telephone call is made using only the telephone recording number, the time of the telephone call, the telephone call caller number and the called party number. Telephone call recording is common and is used as an important contract tool and proofing tool in corporate sales activities. However, installing equipment that can do this can be expensive. Even if a universal telephone recording device is installed, Sound recordings exist only as recorded files, and the method of verifying the actual information of a telephone call, such as the caller's telephone number, the called party's telephone number, and the time of the call, may be based on the record of the person who recorded the call. In addition, they have no choice but to rely on the call log listed at the telephone exchange. Telephone recording is an effective way to prove the call between parties who have called. This method is useful in public offices and corporations, and if there is a telephone recording method and apparatus that can effectively prove it, this method can be used to more effectively fulfill the obligations of the corporation or the public office. Significant savings can be made in the cost and time required to fulfill the obligations of the company or the public office to be implemented by mail and proof of content. In particular, the telephone recording documenting method and apparatus, which are designed in consideration of the telephone recording usage plan of a large organization, are registered by a single subscriber in a plurality of telephone numbers for a large corporation or a public office to which telephone recording is to be introduced. By designating a user to manage the number separately, each user can be prevented from invading privacy to check the call history of others. The telephone recording number is the only identifier that confirms the recording of the telephone call. If you want to prove that you have made a telephone call on an official document, you may have a record of the telephone call recording by simply recording the telephone recording number on the official document. will be. In addition, it is more effective to notify the called party, another party of the telephone call recording, the telephone recording number generated from the telephone recording through the telephone recording document device so that the called party can access the recording device and listen to the contents of the call. It can be used as a means of notification.

1 is an overall service configuration of a telephone recording document method and apparatus according to the present invention
2 is a detailed configuration diagram of the telephone recording document apparatus shown in FIG.
3 is a system flow diagram of registering a subscriber to use a telephone recording document apparatus;
4 is a system flowchart showing a process of recording a telephone call in the telephone recording document method according to the present invention.
5, 6, and 7 are system flow charts showing three different methods for confirming recorded telephone call contents in a telephone recording documenting method according to the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an overall configuration diagram of a telephone call content verification system according to the present invention, an outgoing call terminal 101, an incoming call terminal 102, a telephone communication network 200, a telephone recording document apparatus 300, an internet network 400 Internet terminal 500 is provided.

The telephone communication network is a general term for public communication networks of all telecommunications providers that provide voice telephone services, such as mobile telecommunications operators, local telephone operators, and Internet telephone operators that operate a telephone business using a telephone terminal.

A telephone terminal connected to the telephone communication network is a general telephone terminal having a telephone number capable of making a call between telephone terminals by accessing a telephone communication network as a terminal having access to each communication network.

The telephone number refers to a logical telephone number for recognizing the terminal of the subscriber provided by the telecommunication service provider to the person who subscribes to his service. In the case of a landline telephone number, the telephone line is connected to the telephone line to which the landline telephone is connected. E, refers to a phone number that matches a mobile phone, and refers to a phone number recognized by a general person used in conjunction with a carrier identification number, such as 010, 02, and 070. In the following description, the terminal telephone number refers to the telephone number described above.

The telephone recording document device 300 is connected to the caller's telephone terminal 100 through the telephone communication network 200, and is connected to the caller's Internet terminal 500 through the Internet network 400.

The telephone call recording document device 300 receives and stores subscriber information associated with a registered telephone number and a telephone number of a telephone terminal using the apparatus, and registers the request at the request of the telephone terminal having the registered telephone number. Record the contents of the call between the phone number entered and the called party's telephone number, and save and store the recorded number and time of call, the calling terminal's telephone number, the called terminal's telephone number, and the subscriber's number.

FIG. 2 is a detailed configuration diagram of the telephone call recording document apparatus 300 shown in FIG. 1, and includes a dial-up module 310, a voice recording module 320, a subscription module 331 consisting of a web site, and a call history query module. 332, subscriber information file 341 for storing subscriber information, and telephone recording information file 342 for storing the call history information.

Here, the phone connection module 310 is a part in charge of the call connection through the telephone network (integrated signal network, VOIP network, etc.) interworking with the telephone network in various ways (caller and receiver and the phone call content proof device 300 Perform the prerequisites for voice call connection with).

In addition, the voice recording module 320 connects the telephone connection module 310 with the call path, records the corresponding voice call, and stores the result in a computer file.

In addition, the subscriber module 331, call history query module 332 is composed of a website is a website and computer software program that is connected to the Internet network 400 to provide a user registration function between the telephone recording document device and the user It is composed.

In addition, the subscriber information file 341 includes a subscriber ID using a telephone recording documentation device, a subscriber authentication password for subscriber authentication, a user authentication password for a user and a phone number dependent on the subscriber ID, a password and a phone number for the corresponding subscriber authentication. It consists of a computer information file for storing the user information registered to the phone recording information file (341), and the phone recording information file 342 for storing the call history information of the telephone connection through the phone recording document device .

1 and 2 illustrate an example of a logical configuration of the telephone recording documentation device according to the present invention, which may be configured into a more detailed system according to the actual hardware configuration, and conversely integrated into one hardware system. Configuration is possible.

3 is a system flowchart showing a process of registering a subscriber to record a telephone call using this method in the telephone recording documenting method according to the present invention.

Referring to FIG. 3 with reference to FIGS. 1 and 2, first, a subscriber who wants to use the telephone recording document method accesses a site to the subscription module 331 of the telephone recording document apparatus through the Internet (S331). Subscriber who wishes to select a new subscription and register the subscriber information (S3311) while registering the subscriber ID, the registration authentication encryption for the subscriber authentication, the user authentication secret information that can only look up their calls and other subscriber management Register personal information for Personal information refers to general information such as subscriber contact information and subscriber name. The subscriber who has registered the subscriber information inputs the telephone number to use the telephone recording documentation device and a user ID to exclusively use the telephone number if necessary. In some cases, the subscriber number can be registered without inputting the user ID separately. A plurality of inputtable phone numbers can be registered without limitation (S3312). The service user who registered one subscriber information determines whether to register a new subscriber and repeats the registration process or terminates the registration operation. In the case of the existing subscriber in the service site access step (S331), if the subscriber registers a new phone number to be managed, after authentication with the existing subscriber ID and password, the user additional registration (S3313) proceeds through the procedure of his subscriber ID Enter a new phone number associated with the user ID and the user ID to be used if necessary to use this phone number exclusively. In this step, a plurality of phone numbers can be registered, and the registered phone number can be deleted. If the registration is completed, it is determined whether to continue registration and enter a new subscriber ID. The information is registered in the subscriber information file 341 defined in FIG. 2, which stores the subscriber information and the available telephone number information which can use the telephone recording documentation through the process of the system flowchart defined in FIG.

4 is a call connection flowchart defining a business procedure and a function for explaining a method of recording a phone call using the phone recording document apparatus. The telephone recording document apparatus is connected to the telephone recording document apparatus through the telephone communication network using the outgoing telephone apparatus 101 of FIG. 1 (S 3101). The method of connecting the telephone recording apparatus to the telephone network includes a telephone number or identification that can be connected to the telephone connection module 310. If a number is assigned, the identification number is entered into the calling terminal and connected to the telephone recording document apparatus via the telephone communication network. Here, the accessible telephone number is a telephone number for connecting the telephone recording device to a telephone recording device. For example, a telephone number identification number that can be accessed from a public telephone network such as a 1588-XXXX number or a common carrier terminal commonly recognized. Business operator identification number. For example, * 67 or # 67. The telephone access module recognizes the telephone number of the connected telephone, checks whether the telephone number is registered in the subscriber information file 341 of the telephone recording document device, and if so, guides the user to enter the called party number. In the case of an unregistered telephone number, the caller who notifies the telephone recording document apparatus is not available. (S 3103) When the called party's telephone number is transmitted from the outgoing telephone terminal 101 (S 3104), The telephone connection module 310 connects a telephone call between the incoming call terminal 102 and the outgoing call terminal 101 (S 3105). When the connection is completed, the call path between the outgoing phone 101 and the called phone 102 is set (S 3106), and the voice recording module 320 continuously records the corresponding call on the call during the set period. Record (S3107). When the telephone call is terminated by the telephone call termination signal between the outgoing call terminal 101 and the incoming call terminal 102, the call connection module 310 is connected to the voice recording module 320 with the call termination signal. The number, called party's telephone number, call start time, call end time, and subscriber ID information are transmitted (S 3109). The voice recording module 320 records the transmitted information and the own recording of the voice recording information in the phone recording information file 342 and ends the recording procedure.

FIG. 5 is a system flowchart showing a procedure for a subscriber who has registered an internet network to listen to call history and recorded call contents made through a phone number registered by the subscriber in the Internet recording method according to the present invention.

The registered subscriber registered in the telephone recording documenting device 300 accesses a call history inquiry site through the Internet (S332). If the subscriber inquiry selection procedure (S 3321) is selected, the subscriber is confirmed the subscription authentication by the subscriber ID and the subscriber authentication password (S 33211). If the authentication passes, the call history inquiry module 332 of the call recording device provides call record information having the subscriber ID input among the call recording contents stored in the call recording information file 342 through the Internet registration screen (S 33212). ). If the subscriber wants to listen to the recorded call contents, the desired call recording number is selected from the call history viewed in the previous step, and the call history inquiry module 332 receives the selected call recording number stored in the call recording information file 342. By providing a listening path of the telephone recording data, the subscriber can listen to the recorded contents so that the subscriber can listen to the recorded contents on the Internet (S 33214). Steps S 33212 and S 33214 are repeatedly performed according to the subscriber's selection, and the inquiry procedure is terminated by selecting whether to continue searching or inquiring with a new subscriber number or selecting end inquiry.

FIG. 6 is a system flowchart showing a process for a party calling an internet network using a registered phone number to listen to his / her call history and recorded call contents in the telephone recording method according to the present invention.

The party calling the telephone number registered in the telephone recording document device 300 accesses the call history inquiry site using the subscriber ID, the user authentication number, and the user ID or the user's telephone number (S 332). If the query selection using the user number is selected (S 3322), the call recording is performed using the subscriber ID and the user's child and the telephone number having the subscriber's ID and the user's child entered among the call recording information stored in the phone recording information file 342. The historical information is provided through the Internet registration screen (S 33222). If the user wants to listen to the contents of the call, select the desired telephone recording number of the call history in the previous step, call history query module 332 is recorded with the selected telephone recording number stored in the telephone recording information file 342 It provides a route for listening to the contents of the contents of the call so that the contents of the call can be listened to on the Internet (S 33224). Steps S 33222 and S 33224 are repeatedly performed according to the subscriber's selection, and the inquiry procedure is terminated by selecting whether to continue inquiry or searching for a new user ID or selecting termination of the inquiry. Referring to the method of subscriber authentication in FIG. 5 and FIG. 6, the subscriber separately defines a subscriber authentication password that only the user knows and a user authentication number that can be used by the registered user. On the other hand, all subscribers confirm the call contents of all phone numbers registered by the subscriber, whereas the user registered by the subscriber undergoes an authentication step of confirming that the user is the subscriber through the user password. As a confirmation procedure, the user may receive the subscriber ID and the separate identification information that recognizes the subscriber from the subscriber's intranet site, and may use the user ID and the access path of the user recognized by the subscriber even when using the user authentication.

7 is a system flow chart showing a process for listening to the call history and the recorded call content associated with the call recording as the call recording number through the Internet network call recording method according to the present invention.

The person who recognizes the telephone recording number registered in the telephone recording document apparatus 300 accesses the call history inquiry site (S 332). In case of selecting the telephone recording number inquiry (S 3323), the call history information having the telephone recording number input among the call history stored in the telephone recording information file 342 using the telephone recording number is provided through the Internet registration screen (S 3323). 33232). When the user selects to listen to the recording contents (S 33233), the call history query module 332 provides a listening path of the telephone recording data having the selected telephone recording number stored in the telephone recording information file 342 to receive the telephone call contents from the Internet. Play so that the subscriber can listen (S 33234). Steps S 33231 and S 33234 are repeatedly performed according to the subscriber's selection, and the inquiry procedure is terminated by selecting whether to continue searching or inquiring with a new telephone recording number or selecting termination of the inquiry.

In addition, preferred embodiments of the present invention are disclosed for the purpose of illustration, those skilled in the art will be able to various modifications, changes, additions, etc. within the spirit and scope of the present invention, these modifications and changes should be seen as belonging to the following claims something to do.

<Explanation of symbols for the main parts of the drawings>
101: outgoing call terminal 101: incoming call terminal
200: telephone communication network 300: telephone recording document device
310: dial-up module 320: voice recording module
331: subscriber registration module 332: call history inquiry module
341: subscriber information file 342: telephone recording information file
400: Internet network 500: Internet terminal applicable

Claims

Registering a subscriber's subscriber information and a plurality of user's telephone number information by accessing the telephone call recording document apparatus through the Internet; And
When the telephone terminal having the registered telephone number dials in to the identification number of the telephone recording document apparatus through a telephone communication network, the telephone recording document apparatus checks whether the connected telephone number is the registered telephone number in the step and registers the registered telephone number. If the telephone call to receive the other party's phone number and recording the call while connecting the incoming call and the telephone call; And
The call record recorded through the call recording device and the subscriber ID identified in the recording step, a call log including an outgoing call number, an incoming call number, a call time, and a unique identification number for the call history. Generating a telephone recording number and storing the telephone recording number in a telephone recording information file of the telephone recording document device;
After accessing the telephone recording document device through the Internet, receiving subscriber authentication with the subscriber information, and confirming call history and telephone recording number registered in the telephone recording information file by adding subscriber ID or the use telephone number information. A call history checking step of selecting a call recording number among the inquired call history to listen to the call recording data recorded in the call recording document having the corresponding call recording number through the Internet;
Accessing the telephone recording document through the Internet, searching for the call history registered in the call recording information file by inputting a call recording number, and listening to the registered call history and the recorded call contents of the call; Phone recording document method, characterized in that

The method according to claim 1,
The telephone communication network is a telephone recording document, characterized in that it comprises a public telephone network (PSTN), mobile telephone communication network, Internet communication network, a communication network capable of voice telephone calls, such as satellite communication network.

The method according to claim 1,
The user telephone number information includes a telephone number of a telephone to which a user registers, an optionally input user ID and a user ID password.

The method according to claim 1,
Subscriber information may further include a subscriber ID and a subscriber authentication password for subscriber authentication and additionally a user authentication password.

The method according to claim 1,
The telephone recording number is a unique identification number generated by the telephone recording document apparatus, and a method of generating a unique number that is not duplicated in the telephone recording document apparatus as a mixed number of numbers or letters.

Registering a subscriber's subscriber information and a plurality of user's telephone number information by accessing the telephone call recording document apparatus through the Internet; And
When the telephone terminal having the registered telephone number dials in to the identification number of the telephone recording document apparatus through a telephone communication network, the telephone recording document apparatus checks whether the connected telephone number is the registered telephone number in the step and is registered. Recording the call while connecting the incoming call with the incoming call by inputting the other party's telephone number to be called; And
The call history recorded through the call recording document device and the subscriber ID identified in the recording step, the call history including the outgoing call number, the called phone number, the call time and the like, and the call contents recorded in the step and the corresponding call. Generating a telephone recording number, which is a unique identification number for the details, and storing the telephone recording number in a telephone recording information file of the telephone recording documentation device;
After accessing the telephone recording document through the Internet, receiving subscriber authentication with the subscriber information, and adding a subscriber ID or the telephone number information, the call history and the telephone recording number registered in the telephone recording information file are added. Checking the call log to listen to the recorded call recording data in the phone recording document having the corresponding phone recording number through the Internet by selecting a phone recording number among the inquired call logs;
Accessing the telephone recording document through the Internet, searching for the call history registered in the call recording information file by inputting a call recording number, and listening to the registered call history and the recorded call contents of the call; Telephone recording document device, characterized in that to provide a function to

The method according to claim 6, wherein the telephone recording document device,
A subscription module to register a telephone number for the subscriber to use the apparatus;
A dial-up module for connecting the caller or called party with the communication network;
A voice recording module for recording a corresponding voice call and storing the result in a magnetic disk after being connected to the dial-up module;
And a computer server configured as a service web site for providing the subscriber and the user registered by the subscriber and a third party who recognizes the telephone recording number to enable a call history inquiry website for checking the contents of the call through the Internet network. Telephone call proof service system.