JP5823185B2 - Sender information providing apparatus and program - Google Patents

Description

  The present invention relates to a technique for displaying caller information on a terminal when a call is received at the terminal.

  A terminal such as a general mobile phone is provided with a telephone book. For example, when receiving a call, the telephone book can be used to display caller information (such as the name of the caller). However, if such a terminal is lost, the information in the telephone directory may be leaked.

  In recent years, in order to prevent information leakage due to terminal loss, etc., a telephone system has been used in which a telephone directory and outgoing / incoming history are recorded on a server, and no telephone directory and outgoing / incoming history are recorded on the terminal. (For example, refer to Patent Document 1).

JP 2011-109470 A JP 2010-268178 A

  However, in a telephone system that has a phone book on the server instead of on the terminal, when the terminal receives an incoming call, only the telephone number of the caller obtained from the incoming signal can be displayed on the terminal. Information cannot be displayed. For this reason, there is a problem that the user of the terminal cannot perform the receiving operation after confirming the caller.

  The present invention has been made in view of the above points, and it is possible to display caller information corresponding to a caller telephone number on a terminal when a call is received in a terminal that does not have a telephone directory. The purpose is to provide the technology.

In order to solve the above-described problems, the present invention is a caller information providing apparatus connected to a user terminal having a telephone communication function via a network, and corresponds to a telephone number and setting information for each user ID. Personal phone book storage means for storing attached personal phone book information, and shared phone book information storing shared phone book information in which telephone numbers and setting information are associated with each group ID associated with a plurality of user IDs A storage unit, an in-house phone book storage unit that stores in-organization phone book information in which a telephone number assigned in a specific organization is associated with setting information, and a login request including a user ID is received from the user terminal. and authentication means for performing login authentication from the user terminal receiving the outgoing call signal including the transmission source telephone number, receiving means for receiving caller information request including the transmission source telephone number, the originating Searched as a search key a telephone number, if the searching the personal phone book information corresponding to the user ID, the same phone number as the caller telephone number from the personal telephone directory information is not detected, the source telephone number As a key, the shared phone book information of the group corresponding to the user ID is searched, and when the same phone number as the source phone number is not detected from the shared phone book information, the source phone number is used as a search key, Search means for searching the in-house phone book information, and setting information corresponding to the phone number when the same phone number as the caller phone number is detected from the in-organization phone book information by the search means. acquired, transmitted and the setting information, the caller information including the information indicating that the call from employee to the user terminal, by the searching means, the tissue phonebook information When the same telephone number as the caller telephone number is detected from the telephone directory information other than the above, the setting information corresponding to the telephone number is acquired, and the setting information and information indicating that the call is from outside And a transmission means for transmitting to the user terminal the caller information including the caller information providing apparatus.

  According to the present invention, even a user terminal that does not have a telephone directory can display caller information corresponding to a caller telephone number at the timing when an incoming call is made. In addition, since the search range for the phone book information can be limited based on the user ID, it is possible to avoid disclosing personal information to others, as if a personal phone book is provided in the user terminal A similar phone book can be realized. In addition, by introducing the concept of group, it is possible to realize a closed telephone directory within each organization.

1 is an overall configuration diagram of a caller information display system according to an embodiment of the present invention. It is a functional lineblock diagram of user terminal 10 concerning an embodiment of the invention. It is a functional block diagram of the sender | caller information provision apparatus 40 which concerns on embodiment of this invention. It is a sequence diagram for demonstrating operation | movement of a sender | caller information display system. It is a figure which shows the example of the table information stored in the personal telephone directory storage part 441. FIG. It is a figure which shows the example of the table information stored in the shared telephone directory storage part 442. It is a figure which shows the example of the table information stored in the internal telephone directory storage part 443.

  Embodiments of the present invention will be described below. In the present embodiment, it is assumed that the user of the user terminal 10 is an employee of a specific company. The embodiment described below is only an example, and the present invention can be applied to other embodiments.

(System configuration)
FIG. 1 shows an overall configuration of a caller information display system according to an embodiment of the present invention. As shown in FIG. 1, the caller information display system according to the present embodiment has a configuration in which a user terminal 10 that can be connected to a telephone network 20 is connected to a caller information providing apparatus 40 via a network 30. .

  In the present embodiment, the network 30 is an IP network such as the Internet. The user terminal 10 is a terminal capable of IP communication through the network 30 and telephone communication through the telephone network 20. In this embodiment, it is assumed that the user terminal 10 has a function of accessing the network 30 and the telephone network 20 wirelessly, but may be a terminal connected by wire.

  Although the telephone network 20 is not limited to a specific type, the present embodiment assumes a telephone network in which an internal telephone network and an external telephone network are connected by a gateway (see, for example, Patent Document 1), and a user terminal 10 may receive an incoming call by extension, or may receive an incoming call by external line. The extension telephone network is, for example, a telephone network that can make and receive calls by using an extension number between terminals assigned with an extension number defined in a specific company. Fixed telephone networks (circuit-switched networks, IP telephone networks, etc.), mobile phone networks, PHS networks, etc., telephones that can make and receive calls using predetermined telecommunications numbers beginning with 03, 050, 090, 070, etc. It is a net.

  When the telephone network 20 is an IP telephone network, the IP telephone network may be an IP telephone network constructed on the network 30.

  FIG. 2 shows a functional configuration diagram of the user terminal 10 according to the present embodiment. In the present embodiment, it is assumed that a mobile terminal such as a smartphone is used as the user terminal 10, but the user terminal 10 is not limited to a smartphone or the like, and can implement the operations described in the present embodiment. Any kind of terminal may be used as long as it is a terminal.

  As illustrated in FIG. 2, the user terminal 10 includes a wireless communication function unit 11, an application unit 12, a telephone function unit 13, a display unit 14, and a login information storage unit 15.

  The wireless communication function unit 11 is a functional unit that performs wireless communication using, for example, wireless LAN, 3G, LTE, and the like. The application unit 12 and the telephone function unit 13 perform wireless communication using the wireless communication function unit 11. .

  The telephone function unit 13 has a function for connecting to the telephone network 20 and performing telephone communication (outgoing call, incoming call, call). Further, the telephone function unit 13 has a function of passing incoming event information (information indicating that there is an incoming call) including the caller telephone number to the application unit 12 when an incoming call is received.

  The application unit 12 is a functional unit realized by an application program installed in the user terminal 10, and transmits the user ID and the user password to the caller information providing device 40, thereby enabling the caller information providing device 40. A function for making a login request, a function for sending a caller information request to the caller information providing device 40 upon receipt of incoming event information from the telephone function unit 13, and a call received from the caller information providing device 40 A function for displaying person information on the display unit 14 is provided.

  The display unit 14 has a function of displaying information output from the telephone function unit 13 or the application unit 12 and also serves as an operation unit. The display unit 14 generates operation information by an operation such as touching the screen, and the operation information is transmitted to the telephone. A function to be transferred to the function unit 13 or the application unit 12.

  The login information storage unit 15 stores a user ID (login ID) and a user password that are used when logging into the sender information providing apparatus 40.

  In FIG. 3, the function block diagram of the sender | caller information provision apparatus 40 is shown. As shown in FIG. 3, the caller information providing device 40 includes a caller information acquisition unit 41, a user authentication unit 42, a phone book setting unit 43, a phone book storage unit 44, a user information storage unit 45, and a network communication unit 46. Prepare. Hereinafter, an outline of the function of each functional unit will be described.

  The caller information acquisition unit 41 searches the phone book information stored in the phone book storage unit 44 using the user ID and the caller telephone number received from the user terminal 10 as keys, and the caller corresponding to the caller telephone number. It has a function of acquiring information and transmitting it to the user terminal 10.

  The user authentication unit 42 is a functional unit that performs user login authentication based on the user ID and the user password received from the user terminal 10, and whether the user ID and the user password are registered in the user information storage unit 45 in advance. Authentication is performed by determining Note that the authentication method is not limited to this. The user information storage unit 45 stores user IDs and user passwords of registered users. The user authentication unit 42 has a function of paying out a session ID to the user terminal 10 that has been successfully authenticated, and storing the session ID in the user information storage unit 45 in association with the user ID. Each of the data communication to the user terminal 10 that has been successfully authenticated and the data communication from the user terminal 10 to the caller information providing device 40 includes a session ID. That is, a session is established between the user terminal 10 and the caller information providing device 40 due to the successful authentication, and the session is identified by the session ID. In addition, the caller information providing device 40 acquires the user ID of the user terminal 10 that is the transmission source from the user information storage unit 45 based on the session ID included in the data received through the session, and performs search or the like described later. use.

  The phone book storage unit 44 includes a personal phone book storage unit 441, a shared phone book storage unit 442, and an in-house phone book storage unit 443. The personal telephone directory storage unit 441 stores telephone directory information for each individual (for each user ID). The shared telephone directory storage unit 442 stores telephone directory information for each group in units of organizations within the company. The in-house phone book storage unit 443 stores phone book information common to all employees in a company (an example of an organization).

  The phone book setting unit 43 displays a setting screen for the terminal of the user who wants to set / edit the phone book in the phone book storage unit 44, and information on the phone book received from the terminal via the network 30. Is a functional unit for storing the telephone number in the telephone directory storage unit 44. However, at the time of setting, the user logs in to the caller information providing apparatus 40 from the terminal using his / her user ID and password, and when the user can log in, the personal phone book storage unit 441 is set to the user ID. You can view / set only the corresponding personal phone book. For the shared phone book storage unit 442, only the shared phone book of the group corresponding to the user ID can be referred to / set. However, only the specific person in charge may set the shared phone book. The in-house telephone directory storage unit 443 can be referred to by a user who can log in, but is set only by a specific person in charge.

  Note that the telephone directory setting method in the caller information providing apparatus 40 is not particularly limited, and the above method is merely an example.

  The network communication unit 46 is a functional unit for the caller information providing device 40 to perform data communication with each user terminal or the like via the network 30.

  The caller information providing device 40 shown in FIG. 3 can be realized by mounting a program for performing processing corresponding to each of the above functional units on a general computer including a storage device and a CPU. The program may be installed in the computer from a recording medium such as a memory or a disk, or may be downloaded from a server on a network to the computer and installed.

  Further, each function unit of the sender information providing device 40 does not need to be provided in one computer. For example, a plurality of computers having one or more of the function units are connected to a network. The configuration may be used as the sender information providing device 40. For example, a configuration may be adopted in which the telephone directory storage unit 44 is configured as a database server by a computer different from the caller information providing apparatus 40 and these are connected to the network.

(System operation)
The operation of the caller information display system will be described below with reference to the sequence diagram shown in FIG.

  First, the user terminal 10 makes a login request by transmitting a user ID and a user password to the caller information providing device 40 (step 1). The user ID and user password may be transmitted by a user operation on the user terminal 10, or the user ID and user password are automatically transmitted when the application unit 12 in the user terminal 10 is activated. It is good as well.

  In the caller information providing device 40 that has received the user ID and the user password, the user authentication unit 42 performs user authentication (step 2). In this example, it is assumed that the user authentication is successful, and the process proceeds to step 3. If user authentication is not successful, for example, an error message is returned to the user terminal 10.

  The user authentication unit 42 pays out the session ID and transmits an authentication success message including the session ID to the user terminal 10 (step 3). The user terminal 10 stores the session ID in the storage means, and includes the session ID in future communications to the caller information providing apparatus 40. As a result, a session is established between the user terminal 10 and the caller information providing device 40.

  When a telephone call is made from the caller terminal 21 connected to the telephone network 20 to the user terminal 10 (which is a callee terminal in the present embodiment), a call call signal including the caller telephone number (call connection) Request signal) is transmitted to the user terminal 10 (step 4).

  The telephone function unit 13 of the user terminal 10 that has received the telephone call signal including the caller telephone number notifies the user of the incoming call and also includes incoming event information including the caller telephone number (the caller telephone number itself is the incoming event information). The application unit 12 that has received the incoming event information generates a caller information request including the caller telephone number and the session ID (step 5), and sends the caller information request. To the person information providing device 40 (step 6).

  In the caller information providing apparatus 40 that has received the caller information request, the caller information acquisition unit 41 performs processing for acquiring and transmitting caller information in steps 7 to 11.

  In describing the processing contents here, first, an example of table information stored in the personal telephone directory storage unit 441, the shared telephone directory storage unit 442, and the in-house telephone directory storage unit 443 will be described.

  FIG. 5 shows an example of table information stored in the personal telephone directory storage unit 441. In the example shown in FIG. 5, a telephone number and setting information are stored for each user ID. The personal phone book storage unit 441 stores individual phone book information as personal information of each user, and each user refers to / sets only his / her phone book information specified by the user ID. Is possible. In the present embodiment, the telephone number in the personal telephone directory storage unit 441 is, for example, an external line number of the user's personal business partner or friend. The setting information need not be limited to specific information, such as a name, a company name, and a relationship with itself.

  FIG. 6 shows an example of table information stored in the shared telephone directory storage unit 442. As shown in FIG. 6, the shared telephone directory storage unit 442 stores table information (a) in which user IDs are associated with group IDs, and table information (b) having telephone directory information for each group ID. ing. The caller information acquisition unit 41 refers to the table information (a), acquires the group ID from the user ID, and searches for the phone book information of the corresponding group in the table information (b) corresponding to the group ID. That is, the user can use only the phone book of the group to which the user belongs. The table information (a) and the table information (b) may be integrated.

  The group here is, for example, a department unit such as a sales department or a development department of a company to which the user of the user terminal 10 belongs, but is not limited thereto. The telephone number is, for example, an external number of a business partner of the corresponding department, and the setting information is, for example, a name, a company name, a title, and the like.

  FIG. 7 shows an example of table information stored in the in-house telephone directory storage unit 443. As shown in FIG. 7, the internal telephone directory storage unit 443 of this example stores setting information for each internal telephone number (extension number, external line number) assigned to an employee of the company to which the user of the user terminal 10 belongs. Is stored. In this example, the setting information includes a name, a department name, and a job title. Further, for example, as exemplified by the telephone number 3 in FIG. 7, when the telephone number is a representative number, setting information of a plurality of persons corresponding to the representative number is stored. In any of the personal phone book storage unit 441, the shared phone book storage unit 442, and the in-house phone book storage unit 443, the setting information stored for one telephone number is not necessarily one (one record). There may be a plurality.

  Returning to FIG. 4, in step 7, the caller information acquisition unit 41 acquires the user ID from the user information storage unit 45 based on the session ID included in the caller information request, and the user ID and the caller telephone The personal phone book storage unit 441 is searched using the number. That is, the caller information acquisition unit 41 searches the personal phone book storage unit 441 for only the personal phone book information corresponding to the user ID, using the caller telephone number. If the same telephone number as the caller telephone number can be detected (if the caller telephone number is included in the personal phone book information), the process proceeds to step 10, and if not detected, the process proceeds to step 8.

  In step 8, the caller information acquisition unit 41 searches the shared telephone directory storage unit 442 using the user ID and the caller telephone number. That is, the caller information acquisition unit 41 acquires the group ID corresponding to the user ID from the table information (a) in the shared phone book storage unit 442 and transmits only the phone book information of the group corresponding to the group ID. Search using the original telephone number. When the same telephone number as the caller telephone number can be detected (when the caller telephone number is included in the group telephone book information), the process proceeds to step 10, and when it cannot be detected, the process proceeds to step 9.

  In step 9, the caller information acquisition unit 41 searches the in-house telephone directory storage unit 443 using the caller telephone number included in the caller information request. If the same telephone number as that of the caller telephone number can be detected (if the caller information includes the caller telephone number), the process proceeds to step 10. When the information cannot be detected, for example, the user terminal 10 is notified of information indicating that there is no information corresponding to the caller telephone number.

  In step 10, the caller information acquisition unit 41 acquires setting information corresponding to the detected telephone number from the corresponding storage unit, and creates caller information for display on the user terminal 10. For example, if there is only one setting information corresponding to the detected telephone number, information that is a pair of the telephone number and the setting information is set as caller information. If there are a plurality of setting information corresponding to the detected telephone number, the list including the telephone number and the plurality of setting information is the caller information. The case where the setting information is plural is, for example, a case where the telephone number is a representative number. It is not essential to include a telephone number in the caller information.

  The caller information acquisition unit 41 finds a hit in the in-house phone book storage unit 443. When the setting information is acquired from the in-house phone book storage unit 443 and the caller information is created, Information indicating that the call originates from an employee may be included. In addition, when the setting information is acquired from a storage unit other than the in-house telephone directory storage unit 443 and the caller information is created, information indicating that the call originates from outside the company may be included. In addition, in each of the personal phone book storage unit 441, the shared phone book storage unit 442, and the in-house phone book storage unit 443, an item indicating whether the employee is a non-employee is provided as an item of setting information, whereby the caller information acquisition unit 41 The employee / non-employee may be identified by the information of the item, and the employee / non-employee information may be included in the sender information.

  Subsequently, in step 9, the caller information acquisition unit 41 transmits the created caller information to the user terminal 10 via the network communication unit 46.

  That is, the caller information acquisition unit 41 uses the caller telephone number as a search key to search the phonebook information corresponding to the user ID that has been successfully authenticated by login authentication, and the searcher uses the searcher to Means for acquiring setting information corresponding to the telephone number from the telephone directory information in which the same telephone number as the telephone number is detected, and transmitting caller information including the setting information to the user terminal 10.

  Further, as a more detailed example, the caller information acquisition unit 41 searches the personal phone book information corresponding to the user ID successfully authenticated by the login authentication, using the caller telephone number as a search key, and the personal phone book If the same phone number as the caller's phone number is not detected from the information, the caller's phone number is used as a search key, the shared phonebook information of the group corresponding to the user ID is searched, and the caller's phone is searched from the shared phonebook information. If the same phone number as the phone number is not detected, search means for searching the in-house phone book information using the caller phone number as a search key, and the phone book in which the same phone number as the caller phone number is detected by the search means A means for acquiring setting information corresponding to the telephone number from the information and transmitting caller information including the setting information to the user terminal 10 is included.

  In the user terminal 10 that has received the caller information, the application unit 12 displays the caller information on the display unit 14. As a result, the telephone number of the caller, setting information (for example, name, company name, job title, etc.), information indicating whether the call originates from an employee, etc. are displayed on the user terminal 10 (step 12).

  Subsequently, when the user performs a receiving operation (for example, an operation of touching a response button on the display unit 14) on the user terminal 10 (step 13), a response signal is sent to the transmission source terminal 21 (step 14). A call is made (step 15).

  The present invention is not limited to the above-described embodiments, and various modifications and applications are possible within the scope of the claims.

DESCRIPTION OF SYMBOLS 10 User terminal 20 Telephone network 30 Network 40 Caller information provision apparatus 11 Wireless communication function part 12 Application part 13 Telephone function part 14 Display part 15 Login information storage part 41 Caller information acquisition part 42 User authentication part 43 Telephone book setting part 44 Phone book storage unit 45 User information storage unit 46 Terminal communication unit 441 Personal phone book storage unit 442 Shared phone book storage unit 443 Internal phone book storage unit

Claims (2)

A caller information providing apparatus connected via a network to a user terminal having a telephone communication function,
Personal phone book storage means for storing personal phone book information in which a telephone number and setting information are associated with each user ID;
For each group ID associated with a plurality of user IDs, a shared telephone book storage means for storing shared telephone book information in which a telephone number and setting information are associated;
An in-house phone book storage means for storing in-organization phone book information in which a telephone number assigned in a specific organization is associated with setting information;
An authentication means for receiving a login request including a user ID from the user terminal and performing login authentication;
Receiving means for receiving a caller information request including the caller telephone number from the user terminal that has received the call transmission signal including the caller telephone number;
As a search key the transmission source telephone number, wherein when searching the personal phone book information corresponding to the user ID, the same phone number as the caller telephone number from the personal telephone directory information is not detected, the source telephone The shared phone book information of the group corresponding to the user ID is searched using the number as a search key, and if the same phone number as the caller phone number is not detected from the shared phone book information, the caller phone number is searched. Search means for searching the in-house telephone directory information as a key ;
By said retrieval means, if the same phone number as the caller telephone number from the tissue in the phone book information is detected, acquires the setting information corresponding to the telephone number, and the setting information, in transmission from employees When caller information including information indicating that the caller information is present is transmitted to the user terminal, and the same telephone number as the caller telephone number is detected from the phonebook information other than the in-organization phonebook information by the search means Transmitting means for acquiring setting information corresponding to the telephone number and transmitting caller information including the setting information and information indicating that the call originates from outside the company to the user terminal ;
A caller information providing apparatus comprising: A program for causing a computer to function as an authentication unit, a reception unit, a search unit, and a transmission unit in the caller information providing device according to claim 1.

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