KR20100107179A - Method and server for providing mentoring services - Google Patents

Method and server for providing mentoring services Download PDF

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Publication number
KR20100107179A
KR20100107179A KR1020090025335A KR20090025335A KR20100107179A KR 20100107179 A KR20100107179 A KR 20100107179A KR 1020090025335 A KR1020090025335 A KR 1020090025335A KR 20090025335 A KR20090025335 A KR 20090025335A KR 20100107179 A KR20100107179 A KR 20100107179A
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KR
South Korea
Prior art keywords
mentor
mentee
information
mentoring
terminal
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KR1020090025335A
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Korean (ko)
Inventor
신임근
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유비벨록스(주)
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Publication of KR20100107179A publication Critical patent/KR20100107179A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/08—Auctions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/20—Education

Abstract

PURPOSE: A method and a mentoring server supporting a mentoring service for easily finding a mentor are provided to give a protical help by matching a mentor and a mentee. CONSTITUTION: A mentee/mentor registration manager(210) updates a mentee group and a mento group. A mentee/mentor information storage manager(220) stores and manages mentee information and mentor information. If a mentor recommendation is requested, a mentee/mentor matching manager(230) matches a recommended mentor about a specific mentee. The mentee/mentor matching manager supplies information related to the recommended mentor. A question/answer processing manager(240) manages the registered question.

Description

Method and Server for Providing Mentoring Services

The present invention relates to a method of providing a mentoring service and a mentoring server. More specifically, the present invention relates to a method of providing a mentoring service and a mentoring server that make it easy for a mentee to find a mentor who can help them and provide practical help.

Nowadays, many users, especially students or job candidates, are getting their educational or employment-related information primarily from the Internet.

However, education-related information or employment-related information acquired through the Internet are often information that users do not want or are not satisfactory.

Therefore, accurate education-related information or employment-related information that users feel desired and satisfactory can be obtained, and further, a demand for a service for learning the relevant information is increasing. The service for this need is a mentoring service these days.

In such a mentoring service, the user of the mentoring service can be divided into a mentee and a mentor according to whether information or knowledge is provided or provided. Among the users of the mentoring service, the mentee is a user of the mentoring service that learns various knowledge and wisdom from the mentor, and the mentor refers to a user of the mentoring service who is experienced in the professional field and can actively help the mentee grow.

However, these conventional mentoring services still have many problems as follows.

First, in the conventional mentoring service, it is difficult to find a mentor that the mentee can suit and actually help them. This is because, in the conventional mentoring service, the mentee itself has to select from a predetermined number of mentors, and there is not enough mentor information to refer to the mentor at the time of selection.

Second, there is a problem that uncertainty exists in the mentor managed by the conventional mentoring service. In other words, even if a mentee finds the right mentor for him, there is no way to know if the mentor really suits him.

Third, in the conventional mentoring service, the mentee asks the mentor questions about their educational or employment-related information and cannot know how long it takes to wait for answers to the questions and cannot manage them. There is this.

An object of the present invention for solving the above-mentioned problems is to provide a mentoring service that makes it easy for a mentee to find a mentor who can suit them and provide practical help.

In addition, another object of the present invention is to provide a mentoring service that manages the process of questions and answers between a mentee and a mentor and facilitates a mentoring activity between the mentee and the mentor.

The present invention for achieving the above object, Mentee / Mentor registration management unit for updating the mentee group and the mentor group through the mentee registration and mentor registration, respectively; A mentee / mentor information storage manager configured to store and manage mentor information for each mentee included in the mentee group in a mentee database, and store and manage mentor information for each mentor included in the mentor group in a mentor database; When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects the recommended mentor for the specific mentee from the mentor group with reference to the mentee information for each mentee and the mentor information for the mentor, A mentee / mentor matching management unit that posts screening related information related to the recommended mentor on a mentoring service site or provides the mentor terminal of the specific mentee; And register the question requested to be registered by the mentee terminal on the mentoring service site, register the question to the mentor terminal of the recommended mentor with a response request time, or post the question to the mentoring service site. It provides a mentoring server for providing a mentoring service, characterized in that it comprises a question / answer processing management unit for managing the answer to the question is provided from the mentor terminal within the response request time to be posted on the mentoring service site.

In addition, the present invention, a mentee / mentor registration step of updating the mentee group and the mentor group through the mentee registration and mentor registration; Storing menti information for each mentee included in the mentee group in a mentee database and storing and managing mentor information for each mentor included in the mentor group in a mentor database; When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects the recommended mentor for the specific mentee from the mentor group with reference to the mentee information for each mentee and the mentor information for the mentor, A mentee / mentor matching step of posting screening related information related to the recommended mentor on a mentoring service site or providing the mentor terminal of the specific mentee; And register the question requested to be registered by the mentee terminal on the mentoring service site, register the question to the mentor terminal of the recommended mentor with a response request time, or post the question to the mentoring service site. It provides a method for providing a mentoring service, characterized in that it comprises a question / answer processing step of managing the answer to the question is provided from the mentor terminal within the response request time to be posted on the mentoring service site.

As described above, according to the present invention, by matching the mentee and the mentor with reference to the mentee information and the mentor mentee including the rich personalized information, to easily find a mentor customized for mentee who can actually help the mentee. It is effective to provide mentoring service.

In addition, according to the present invention, by managing the processing of questions and answers between the mentee and the mentor, there is an effect of providing a mentoring service that smoothly mentoring activities between the mentee and the mentor.

Hereinafter, some embodiments of the present invention will be described in detail through exemplary drawings. In adding reference numerals to the components of each drawing, it should be noted that the same reference numerals are assigned to the same components as much as possible even though they are shown in different drawings. In the following description of the present invention, a detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear.

In addition, in describing the component of this invention, terms, such as 1st, 2nd, A, B, (a), (b), can be used. These terms are only for distinguishing the components from other components, and the nature, order or order of the components are not limited by the terms. If a component is described as being "connected", "coupled" or "connected" to another component, that component may be directly connected to or connected to that other component, but there may be another configuration between each component. It is to be understood that the elements may be "connected", "coupled" or "connected".

1 is a diagram illustrating a mentoring service system 10 that provides mentoring services according to an embodiment of the present invention.

Referring to FIG. 1, the mentoring service system 10 providing a mentoring service according to an embodiment of the present invention manages a mentee group and a mentor group through mentee registration and mentor registration, and mentor information and mentor information for each mentee. Stores and manages mentor information, matches one or more mentors as recommended mentors based on the stored mentee information and mentor information, matches one or more mentors, and matches the matched mentor with the mentor. A mentoring server 100 that performs question and answer processing among the persons; And a menti terminal group 110 and a mentor terminal group 120 connected to the mentoring server 100 through the wired / wireless communication network 130.

The mentoring server 100 stores the mentor information for each mentee included in the mentee group and the mentor information for the mentor included in the mentor group, and receives a mentor recommendation from the mentee terminal of the specific mentee included in the mentee group. For example, the mentor group selects the recommended mentor for the specific mentee by referring to the mentee information for each mentee and the mentor information for each mentor, and confirms selection related information related to the selected mentor. Subsequently, when a question is registered by the mentee terminal, the mentoring server 100 confirms the registered question to the recommended mentor with the response request time, and whether the answer to the registered question is provided from the mentor terminal within the response request time. It is characterized by managing.

In the present specification, the user of the mentoring service includes Mentee and Mentor, and the "mentor" is an experienced user who is experienced in the field and can actively help the mentee grow, and the "mentee" "Is a user of mentoring services that learn a variety of knowledge and wisdom from mentors.

The aforementioned mentee terminal group 110 includes one or more mentee terminals of one or more mentees registered through the mentee registration procedure, and the mentor terminal group 120 is registered through the mentor registration procedure and included in the mentor group. One or more mentees of the mentee terminal.

The mentoring server 100 described above has the same configuration as a conventional web server. However, in software, as described in detail below with reference to FIG. 2, a program module implemented through various languages such as C, C ++, Java, Visual Basic, and Visual C and performing various functions. It includes.

The mentoring server 100 may be implemented in the form of a web server, which is generally connected to a plurality of unspecified clients and / or other servers through a wired or wireless communication network 130 such as the Internet, and the like. It refers to a computer system that receives a request for performing work of another web server and derives and provides a work result thereof, and a computer software (web server program) installed therefor.

However, in addition to the above-described web server program, it should be understood as a broad concept including a series of application programs operating on the web server and, in some cases, various databases built therein.

The mentoring server 100 uses a web server program that is variously provided according to operating systems such as DOS, Windows, Linux, UNIX, Macintosh, and the like for general server hardware. A typical example may be a website used in a Windows environment, a website used in a Windows environment, an Internet Information Server (IIS), a CERN used in a UNIX environment, an NCSA, an APPACH, or the like.

In addition, the mentoring server 100 may include a mentee database that stores information about the mentee group and mentee information of each mentee included in the mentee group, information about the mentor group, and mentor information of each mentor included in these mentor groups. The mentor database you store can be included internally or externally.

These databases refer to a general data structure implemented in a storage system (hard disk or memory) of a computer system using a database management program (DBMS), and can freely search (extract) data, delete data, edit data, and add data. It is a data storage type that can be used, such as relational database management systems (RDBMS) such as Oracle, Infomix, Sybase, DB2, Gemston, Orion, Object-oriented database management system (OODBMS) such as O2 and XML Native Database such as Excelon, Tamino, Sekaiju, etc. can be implemented for the purpose of the present invention. And has the appropriate fields or elements to achieve its function.

The mentee terminals included in the mentee terminal group 110 and / or the mentor terminals included in the mentor terminal group 120 are generally personal PCs, but are connected to the wired / wireless communication network 130 and the mentoring server 100 and the server- As long as client communication is possible, any terminal can be used, and it is a broad concept including all communication computing devices such as a notebook computer, a mobile communication terminal, and a PDA.

The wired / wireless communication network 130 is a network that connects the mentoring server 100 with the mentee terminals included in the mentee terminal group 110 and the mentor terminals included in the mentor terminal group 120. It may be a closed network such as an area network (WAN), a wide area network (WAN), or the like, but is preferably an open type such as the Internet. Also, when the mentee terminals included in the mentee terminal group 110 and / or the mentor terminals included in the mentor terminal group 120 are mobile communication terminals, the wired / wireless communication network 130 may include a mobile communication network.

However, in FIG. 1, as an example for convenience of explanation, the mentee group includes three mentees (mentee 1, mentee 2, and mentee 3), and mentee terminals (mentee terminal 1, mentee) of each of the three mentees. It is assumed that the terminal 2 and the mentee terminal 3 are included in the mentee terminal group 110. In the following description, the mentoring service will be described based on this specific mentee, considering the mentee 1 of the three mentees as the " specific mentee ".

In addition, the mentor group includes five mentors (mentor A, mentor B, mentor C, mentor D, and mentor E), and each of the five mentors has a mentor terminal (mentor terminal A, mentor terminal B, mentor terminal C, It is assumed that the mentor terminal D and the mentor terminal E) are included in the mentor terminal group 120. In addition, it is assumed that the recommended mentor selected according to a predetermined screening method to recommend as the most suitable mentor for the specific mentee 1, Mentor 1, is three mentors including Mentor A, Mentor C, and Mentor D.

The foregoing assumptions are referenced in the description below.

2 is a block diagram of a mentoring server 100 that provides a mentoring service according to an embodiment of the present invention.

Referring to FIG. 2, the mentoring server 100 that provides a mentoring service according to an embodiment of the present invention may include a mentee / mentor registration manager 210 which updates a mentee group and a mentor group through mentor registration and mentor registration, respectively. ); A mentee / mentor information storage management unit 220 for storing and managing mentee information for each mentee included in the mentee group in the mentee database, and storing and managing mentor information for each mentor included in the mentor group in the mentor database; When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects a recommendation mentor for a specific mentee by referring to previously stored mentee information and mentor information. A mentee / mentor matching management unit 230 for posting related screening related information on a mentoring service site or providing the mentor terminal of a specific mentee; And by registering a question requested to be registered by the mentee terminal on the mentoring service site, and providing the registered question to the mentor terminal of the recommended mentor with a response request time, or posting on the mentoring service site, the answer to the registered question is received. It includes a question / answer processing management unit 240 and the like provided from the mentor terminal within the response request time to be managed to be posted on the mentoring service site.

The mentee / mentor information storage management unit 210 may include the mentee information included in the mentee information setting request received from the corresponding mentee terminal (one of the mentee terminal 1, the mentee terminal 2, and the mentee terminal 3 in FIG. 1) for each mentee. Managed by storing it in the mentee database. In addition, the mentee / mentor information storage management unit 210 requests for setting mentor information received from the corresponding mentor terminal (one of the mentor terminal A, the mentor terminal B, the mentor terminal C, the mentor terminal D, and the mentor terminal E in FIG. 1). Set the mentor information included in each mentor and store it in the mentor database for management. As described above, the mentee information and the mentor information stored in each of the mentee database and the mentor database may be used by the mentee / mentor matching management unit 230 to recommend one or more mentors (recommended mentors) to the specific mentee. Information that is referenced when matching (recommended mentor).

"Menty information" included in the mentee information setting request received from the mentee / mentor information storage management unit 210 is set by the corresponding mentee (one of the mentee 1, the mentee 2 and the mentee 3 in FIG. May contain one or more "menty personalization information" specified.

In addition, the “mentor information” included in the mentor information setting request received from the mentee / mentor information storage management unit 210 is a corresponding mentor (one of mentor A, mentor B, mentor C, mentor D, and mentor E in FIG. 3). It may include one or more "mentor personalization information" set by and assigned a 'priority'.

The above-mentioned "mentee personalized information" and "mentor personalized information" may include one or more of personally identifiable information, educational-related personalized information, and employment-related personalized information.

For example, with respect to mentee personalized information, personally identifiable information may include geography, occupation, grade, gender, age, mentee introduction information and mentoring activity information, and education-related personalization information may include personal grades, subjects of interest, Interested elementary / middle / high schools, colleges of interest, entrance examination information, hopeful careers, learning plans / goals, and mentoring activities related to education. Employment-related personalization information may include personal education, personal experience, career interests, and interests. It may include employment information, career prospects, and employment-related mentoring activities. All of the information listed above can be assigned different priorities by their respective mentees.

Further, for example, with respect to mentor personalized information, personally identifiable information may include geography, occupation, education, gender, age, mentor introduction information, mentoring activity information (eg, assessment scores, etc.), and the like. Personalization information may include educational attainment, mentorable subjects / grades, mentoring plans / goals, and education-related mentoring activity information, and employment-related personalization information may include education, career, mentorable career / employment fields and employment-related mentoring activity information. It may include. All of the information listed above can be assigned different priorities by their mentors.

When the mentee / mentor matching management unit 230 receives a mentor recommendation from the mentee terminal of the specific mentee included in the mentee group, the mentee / mentor matching management unit 230 refers to the mentee information for each mentee and the mentor information for each mentor as described above. Mentors are selected from the mentor group, the screening procedure can be done as in the following example.

The mentee / mentor matching management unit 230, after receiving a mentor recommendation request from a mentee terminal of a specific mentee included in the mentee group, extracts pre-stored mentee information on the requested specific mentee from the mentee database and refers to the extracted mentee information. Mentor information matching with the referred mentee information is searched among mentor information for each mentor included in the mentor group, and the mentor corresponding to the searched mentor information is selected as a recommendation comment.

The mentee / mentor matching management unit 230 may select the recommended mentor by rank when selecting a plurality of mentors in the mentor group as the recommended mentor for the specific mentee by referring to the mentee information for each mentee and the mentor information for each mentor. . Here, the ranking of the recommended mentor may be determined by a matching degree according to the matching ratio or the number of mentee information for each mentee and mentor information for each mentor referred to. For example, referring to FIG. 3, when mentors A, Mentor C, and Mentor D are selected as recommended mentors for a specific mentee, Mentee 1, the ranking of each of the selected mentors A, Mentor C, and Mentor D is described above. Based on the matching information, the recommendation mentor may be selected by rank by determining the 1st, 2nd, and 3rd ranks.

In addition, when referring to the mentee information and the mentor information for each mentee, the mentee / mentor matching management unit 230 includes "menti personalization information" included in each mentee information for each mentee and priority specified for each of the mentee personalization information. Reference may be made to "mentor personalization information" included in each of the mentor-specific mentee information and "priority designated to each of the mentor personalization information".

In addition, the mentee / mentor matching management unit 230 matches a specific mentee with one or more recommended mentors according to the above-described method, and accordingly, the fact that one or more recommended mentors are selected (matched) or which mentors are selected as the recommended mentors. Screening-related information, such as information on whether or not the information can be posted on the mentoring service site or provided to a mentee terminal of a specific mentee through a message (eg, SMS or MMS).

Thereafter, a specific mentee may check the selection related information through a mentoring service site or a message, and may transmit a mentor change request to the mentoring server 100 to receive a recommendation of another mentor suitable for itself. When the mentee / mentor matching management unit 230 of the mentoring server 100 receives a mentor change request from the mentor terminal, the mentor group refers to the mentor information for the specific mentee by referring to the mentor information and the mentor information for each mentor. Can be reselected at.

Meanwhile, the mentee / mentor matching management unit 230 selects one or more recommended mentees for a specific mentor included in the mentor group from the mentee group, posts the screening related information to the mentoring service site, or sends a message (eg, SMS). Alternatively, it may be provided to a mentor terminal of a specific mentor through MMS).

As described above, the mentee / mentor matching management unit 230 selects one or more mentors as recommended mentors for a specific mentee, and when the specific mentee confirms the screening related information, between the specific mentee and the selected recommendation mentor. Mentoring activities can take place. Such mentoring activities may include information exchange or training through questions / answers between specific mentees and selected mentors.

To this end, the question / answer processing management unit 240, when a question is requested to be registered from a mentee terminal of a specific mentee, posts the question on the mentoring service site and registers it, and then registers the registered question with the "answer request time". Recommended mentors will be provided to the mentor terminal or posted on the mentoring service site. Thereafter, the question / answer processing manager 240 may monitor whether the answer to the registered question is provided from the mentor terminal of the recommended mentor within the response request time.

Here, the response request time is a time to expect to obtain an answer to the corresponding question, and may be a time designated by a specific mentee or a preset time in the system.

The question / answer processing management unit 240 posts the provided answer to the mentoring service site when the answer is provided from the corresponding mentor terminal within the response request time. In addition, the fact that the provided answer or the provided answer is posted on the mentoring service site may be provided through a message to the mentee terminal of the specific mentee who registered the question.

If the answer is not provided from the mentor terminal within the response request time, the question / answer processing management unit 240 may notify the corresponding mentor terminal that the response request time has been exceeded.

If an answer is not provided from the mentor terminal within the response request time, the question / answer processing management unit 240 receives one or more information of a response delay time, a reason for delay, and a reason for not being able to receive it from the mentor terminal, and provides the mentoring service with the received information. It can also be provided through a message to the mentee terminal of a specific mentee who posted on the site or registered a question. Through this, the mentee has the effect of not having to wait for too long without knowing the reason for answering the registered question after registering the question.

In addition, when the answer is not provided from the mentor terminal within the response request time, the question / answer processing management unit 240, in conjunction with the mentee / mentor matching management unit 230, re-adds an additional mentor who can immediately answer the registered question. The screening may further post additional screening-related information related to the screened additional mentor on the mentoring service site or provide the message to the mentee terminal through a message. This helps mentees get their questions answered quickly through other additional mentors.

Meanwhile, the question / answer processing manager 240 may provide a search function for a question or an answer posted on a mentoring service site. For example, when receiving a search content (a search word and a question, etc.) from a mentee terminal, Among the questions or answers posted on the mentoring service site, a question or answer including contents corresponding to the received search content may be searched, and the searched question or answer may be provided as a search result.

In addition, the question / answer processing management unit 240 may provide a function of managing and supervising whether a question or answer posted on the mentoring service site is sound. For example, a question or answer posted on the mentoring service site may be provided. , Process or access an alert notification for the corresponding mentee terminal or the mentor terminal that filtered the question or answer that includes the predefined prohibited word, deleted the filtered question or answer, or registered the filtered question or answer. Prohibition processing can be performed. Through this, there is an effect that the mentoring service can be made soundly.

Referring to FIG. 2, the mentoring server 100 that provides a mentoring service according to an embodiment of the present invention provides a function of evaluating a mentoring activity between the mentees included in the mentee group and the mentors included in the mentor group. To this end, the mentoring server 100, for example, to evaluate the answers posted on the mentoring service site according to a predefined evaluation criteria, and to manage the evaluation score for each mentor included in the mentor group The mentoring evaluation management unit 250 may further include. For example, the above-mentioned evaluation score may include a satisfaction score evaluated by a specific mentee who registered a question in response to a question, a score evaluated by other mentees or mentors who have answered the question, or a response to a question. It may be a score obtained based on one or more of the information, such as the time, the number of times the answer was viewed.

The evaluation scores for evaluating the mentoring activity may be reflected in matching between the mentees and the mentors. To this end, the mentee / mentor matching management unit 230 may refer to the mentee information for each mentee and the mentor information for the mentor, and select the recommended mentor for the specific mentee from the mentor group based on the evaluation scores given. For example, when selecting a recommendation mentor for a specific mentee, a mentor having a high evaluation score among the various mentors may increase or increase the probability of being selected as a recommendation mentor.

4 is a flowchart illustrating a method of providing a mentoring service according to an embodiment of the present invention.

Referring to FIG. 4, the method for providing a mentoring service according to an embodiment of the present invention includes a mentee / mentor registration step (S400) of updating the mentee group and the mentor group through mentee registration and mentor registration; Storing menti information for each mentee included in the mentee group in the mentee database, and storing and managing mentor information for each mentor included in the mentor group in the mentor database (S402); When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects a recommendation mentor for a specific mentee by referring to the mentee information and the mentor information by the mentor and relates to the screening related to the selected mentor. A mentee / mentor matching step (S404) of posting information on a mentoring service site or providing the mentee terminal of a specific mentee; And by registering a question requested to be registered by the mentee terminal on the mentoring service site, and providing the registered question to the mentor terminal of the recommended mentor with a response request time, or posting on the mentoring service site, the answer to the registered question is received. It includes a question / answer processing step (S406) for managing to be posted on the mentoring service site provided from the mentor terminal within the response request time.

Referring to FIG. 4, in a method of providing a mentoring service according to an embodiment of the present invention, an answer posted on a mentoring service site is evaluated according to a predefined evaluation criteria, and an evaluation score for each mentor included in the mentor group is provided. It may further include a mentoring evaluation step (S408) for managing the pacing.

As described above, according to the present invention, through the matching method of the mentee and the mentor with reference to the mentee information and the mentor mentee including the rich personalized information, the mentee can easily find a mentor customized to give practical help to the mentee. It is effective in providing mentoring service.

In addition, according to the present invention, by managing the processing of questions and answers between the mentee and the mentor, there is an effect of providing a mentoring service that smoothly mentoring activities between the mentee and the mentor.

In the above description, all elements constituting the embodiments of the present invention are described as being combined or operating in combination, but the present invention is not necessarily limited to the embodiments. In other words, within the scope of the present invention, all of the components may be selectively operated in combination with one or more. In addition, although all of the components may be implemented in one independent hardware, each or all of the components may be selectively combined to perform some or all functions combined in one or a plurality of hardware. It may be implemented as a computer program having a. Codes and code segments constituting the computer program may be easily inferred by those skilled in the art. Such a computer program may be stored in a computer readable storage medium and read and executed by a computer, thereby implementing embodiments of the present invention. The storage medium of the computer program may include a magnetic recording medium, an optical recording medium, a carrier wave medium, and the like.

In addition, the terms "comprise", "comprise" or "having" described above mean that the corresponding component may be included, unless otherwise stated, and thus excludes other components. It should be construed that it may further include other components instead. All terms, including technical and scientific terms, have the same meanings as commonly understood by one of ordinary skill in the art unless otherwise defined. Terms commonly used, such as terms defined in a dictionary, should be interpreted to coincide with the contextual meaning of the related art, and shall not be construed in an ideal or excessively formal sense unless explicitly defined in the present invention.

The foregoing description is merely illustrative of the technical idea of the present invention, and various changes and modifications may be made by those skilled in the art without departing from the essential characteristics of the present invention. Therefore, the embodiments disclosed in the present invention are intended to illustrate rather than limit the scope of the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments. The protection scope of the present invention should be interpreted by the following claims, and all technical ideas within the equivalent scope should be interpreted as being included in the scope of the present invention.

1 is a diagram illustrating a mentoring service system for providing a mentoring service according to an embodiment of the present invention;

2 is a block diagram of a mentoring server that provides a mentoring service according to an embodiment of the present invention;

3 is an exemplary diagram for explaining mentee / mentor matching when providing a mentoring service according to an embodiment of the present invention;

4 is a flowchart illustrating a method of providing a mentoring service according to an embodiment of the present invention.

<Description of Symbols for Main Parts of Drawings>

10: mentoring service system

100: mentoring server

110: mentee terminal group

120: mentor terminal group

130: wired and wireless network

210: Mentee / Mentor Registration Management Department

220: mentee / mentor information storage management unit

230: mentee / mentor matching management

240: question / answer processing management unit

250: mentoring evaluation management

Claims (20)

A mentee / mentor registration management unit for updating the mentee group and the mentor group through mentor registration and mentor registration; A mentee / mentor information storage manager configured to store and manage mentor information for each mentee included in the mentee group in a mentee database, and store and manage mentor information for each mentor included in the mentor group in a mentor database; When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects the recommended mentor for the specific mentee from the mentor group with reference to the mentee information for each mentee and the mentor information for the mentor, A mentee / mentor matching management unit that posts screening related information related to the recommended mentor on a mentoring service site or provides the mentor terminal of the specific mentee; And Post the registration request from the mentee terminal to the mentoring service site and register and post the registered question to the mentor terminal of the recommended mentor with the response request time or post to the mentoring service site. Question / answer processing management unit for managing the answer to the question is provided from the mentor terminal within the response request time to be posted on the mentoring service site Mentoring server providing a mentoring service comprising a. The method of claim 1, The mentee / mentor information storage management unit, Mentor information stored in the mentee database included in the mentee information set request received from the mentor terminal for each mentee is managed, and the mentor database is set for the mentor information included in the mentor information set request received from the mentor terminal for each mentor. Store it in The mentee information included in the received mentee information setting request includes one or more mentee personalization information set and prioritized by the corresponding mentee, and the mentor information included in the received mentor information setting request is set by the corresponding mentor. Mentoring server providing a mentoring service, characterized in that it includes one or more mentor personalization information, and prioritized. 3. The method of claim 2, The mentee personalization information and the mentor personalization information, Mentoring server providing a mentoring service comprising at least one of personal information, educational-related personalized information, and employment-related personalized information. The method of claim 1, The mentee / mentor matching management unit, The mentor information matching the referenced mentee information is searched among mentor information for each mentor included in the mentor group with reference to the mentor information stored in advance for the specific mentee, and the mentor corresponding to the found mentor information is referred to as the mentor information. Mentoring server providing a mentoring service, characterized in that screening as. The method of claim 1, The mentee / mentor matching management unit, A mentoring server providing a mentoring service, wherein a plurality of mentors are selected as ranks in the mentor group as the recommended mentor for the specific mentee with reference to the mentee information for each mentee and the mentor information for each mentor. The method of claim 1, The mentee / mentor matching management unit, When referring to the mentee information for each mentee and the mentor information for each mentor, Referring to the personality information included in each of the mentee information for each mentee and the priority specified in each of the mentee personalization information, Mentoring server providing a mentoring service, characterized in that the reference to the mentor personalization information included in each of the mentor information for each mentor, and the priority assigned to each of the mentor personalization information. The method of claim 1, The mentee / mentor matching management unit, After the screening-related information is posted on the mentoring service site or provided to the mentee terminal, When a mentor change request is received from the mentee terminal, referring to the mentee information for each mentee and the mentor information for each mentor, a mentoring service for selecting a mentor for the specific mentee is reselected from the mentor group. Mentoring Server. The method of claim 1, The mentee / mentor matching management unit, Mentoring server providing a mentoring service, characterized in that for selecting a recommendation mentee for a specific mentor included in the mentor group in the mentee group. The method of claim 1, The question / answer processing management unit, After providing the registered question to the mentor terminal with an answer request time or posting it on the mentoring service site, monitoring whether the answer to the registered question is provided from the mentor terminal within the response request time; A mentoring server that provides mentoring services. The method of claim 1, The response request time is Mentoring server providing a mentoring service, characterized in that the time specified by the specific mentee, or a predetermined time in the system. The method of claim 1, The question / answer processing management unit, If the answer is provided from the mentor terminal within the response request time, the provided answer is posted on the mentoring service site, Mentoring server providing a mentoring service, if the answer is not provided from the mentor terminal within the response request time, the fact that the response to the mentor terminal exceeded the request time. The method of claim 11, The question / answer processing management unit, Mentoring server providing a mentoring service, characterized in that to provide the provided answer or the fact that the provided answer to the mentee terminal. The method of claim 1, The question / answer processing management unit, A mentoring server that receives one or more information of a response delay time, a reason for delay, and a reason for not being able to receive from the mentor terminal, and posts the received information on the mentoring service site or provides the mentoring service to the mentor terminal. . The method of claim 1, The question / answer processing management unit, In association with the mentee / mentor matching management unit, the additional mentor that can immediately answer the registered question is reselected, and additional selection related information related to the selected additional mentor is posted on the mentoring service site or the mentee terminal. Mentoring server providing a mentoring service, characterized in that provided by. The method of claim 1, The question / answer processing management unit, Receiving a search content from the mentee terminal, searching for a question or answer including the content corresponding to the received search content among the questions or answers posted on the mentoring service site, and provides the searched question or answer as a search result Mentoring server providing a mentoring service, characterized in that. The method of claim 1, The question / answer processing management unit, Among the questions or answers posted on the mentoring service site, filter a question or answer including a predefined prohibition word, Mentoring server providing a mentoring service, characterized in that to delete the filtered question or answer, or to perform a warning notification process or access prohibition process for the corresponding mentee terminal or the mentor terminal. The method of claim 1, The mentoring server, To provide a mentoring evaluation service comprising a mentoring evaluation management unit for evaluating the answers posted on the mentoring service site according to a predefined evaluation criteria, and assigns and manages an evaluation score for each mentor included in the mentor group. Mentoring Server. The method of claim 17, The mentee / mentor matching management unit, Mentoring for providing a mentoring service, wherein the recommendation mentor for the specific mentee is selected based on the rated scores when the mentor group selects the recommended mentor for the specific mentee with reference to the mentee information for each mentee and the mentor information for each mentor. server. A mentee / mentor registration step of updating the mentee group and the mentor group through mentee registration and mentor registration respectively; Storing menti information for each mentee included in the mentee group in a mentee database and storing and managing mentor information for each mentor included in the mentor group in a mentor database; When a mentor recommendation is requested from a mentee terminal of a specific mentee included in the mentee group, the mentor group selects the recommended mentor for the specific mentee from the mentor group with reference to the mentee information for each mentee and the mentor information for the mentor, A mentee / mentor matching step of posting screening related information related to the recommended mentor on a mentoring service site or providing the mentor terminal of the specific mentee; And Post the registration request from the mentee terminal to the mentoring service site and register and post the registered question to the mentor terminal of the recommended mentor with the response request time or post to the mentoring service site. Question / answer processing step of managing the answer to the question is provided from the mentor terminal within the request time to be posted on the mentoring service site Method for providing a mentoring service comprising a. The method of claim 19, To provide a mentoring service characterized in that it further comprises a mentoring evaluation step of evaluating the answers posted on the mentoring service site according to a predefined evaluation criteria, and assigns and manages an evaluation score for each mentor included in the mentor group. Way.
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WO2012138002A1 (en) * 2011-04-08 2012-10-11 Chang Man-Ik Mentor service terminal, mentor service method, and recording medium on which the method is recorded
KR101423890B1 (en) * 2013-12-16 2014-07-29 김우재 Method, server and computer-readable recording media for providing on-line mentoring service
KR101470579B1 (en) * 2013-09-10 2014-12-09 에스케이케미칼 주식회사 Mentoring system for reinforcing employment brand and securing pool of talented person and mentoring service method using the same
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KR20150073830A (en) * 2014-08-28 2015-07-01 김우재 Method, server and computer-readable recording media for providing on-line mentoring service
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WO2012138002A1 (en) * 2011-04-08 2012-10-11 Chang Man-Ik Mentor service terminal, mentor service method, and recording medium on which the method is recorded
KR101488178B1 (en) * 2013-04-25 2015-01-30 (주)이노소프트기술 System of a sham examination and study using application
KR101491986B1 (en) * 2013-07-09 2015-02-16 김태정 social question and answer system using the individualized persona group
KR101470579B1 (en) * 2013-09-10 2014-12-09 에스케이케미칼 주식회사 Mentoring system for reinforcing employment brand and securing pool of talented person and mentoring service method using the same
KR101423890B1 (en) * 2013-12-16 2014-07-29 김우재 Method, server and computer-readable recording media for providing on-line mentoring service
WO2015093820A1 (en) * 2013-12-16 2015-06-25 김우재 Method and server for providing online mentoring, and computer-readable recording medium
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KR20160062270A (en) 2014-11-24 2016-06-02 고려대학교 산학협력단 Mento recommend method using electronic desk
KR20160072526A (en) * 2014-12-15 2016-06-23 한국과학기술정보연구원 System and methof for mentoring service
KR101602249B1 (en) * 2015-03-20 2016-03-10 주식회사 에단 Collaboration and business activities serving system
KR101700115B1 (en) * 2016-05-13 2017-02-02 주식회사 한국직업개발원 Real-time matching system
WO2019083155A1 (en) * 2017-10-23 2019-05-02 보맵 주식회사 Insurance information processing device and method, recording medium storing program for implementing insurance information processing method, and program stored in medium for implementing insurance information processing method
KR20190024857A (en) 2018-10-17 2019-03-08 여의(주) A System for Matching a Mentoring Relationship and Managing a Mentoring Process
KR102075962B1 (en) * 2019-03-22 2020-02-12 한평원 Method and apparatus for project organization and member extension
KR20200011525A (en) 2020-01-22 2020-02-03 여의(주) A System for Matching a Mentoring Relationship and Managing a Mentoring Process
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KR20220014584A (en) 2020-07-29 2022-02-07 플랫비 주식회사 Method for providing entrance examination information mentoring service
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KR20230102527A (en) 2021-12-30 2023-07-07 서울여자대학교 산학협력단 Apparatus and method for managing mentoring services
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KR102568875B1 (en) 2022-05-31 2023-08-22 주식회사 배움플래닛 Server for providing service for recommending mentor and lecture and method for operation thereof
KR102584810B1 (en) * 2023-02-17 2023-10-06 엄흥수 Non-face-to-face entrance exam student-mentor matching platform system
KR102651143B1 (en) 2023-09-11 2024-03-25 주식회사 인프랩 Mentoring service providing system based on artificial intelligence and providing method thereof

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