KR102380768B1 - Method, apparatus and system for controlling problem soliving service - Google Patents

Abstract

Disclosed are a method, apparatus, and system for controlling a problem solution providing service. According to an embodiment, the method for controlling the problem solution providing service comprises the following steps of: generating problem information to be printed on a physical problem paper that can be written through an electronic pen for recognizing handwriting of a client and storing the generated problem information in response to the client; receiving a problem solving request corresponding to at least one of the problem information from a client terminal; identifying the problem information and the client corresponding to the problem solving request in the problem information in response to the problem solving request; and providing answer information corresponding to the problem information to the client terminal corresponding to the client based on the identified problem information.

Description

Control method, device and system for problem solving service {METHOD, APPARATUS AND SYSTEM FOR CONTROLLING PROBLEM SOLIVING SERVICE}

The following embodiments relate to a technology for controlling a platform service that enables a provider to provide answer information in response to a problem solution requested from a client according to problem information provided to the client.

With the recent spread of mobile communication, as wireless communication technologies such as WiFi, Wibro, wireless LAN, LTE, WMBS, BLE, Zigbee, LoRA, and GSM develop, recently released mobile and embedded terminals are equipped with web browsers. Web access and browsing are supported wherever a network is available. In addition, as data communication speed increases, video-based content is more widely distributed and used than conventional text or image-based content. These contents are not only provided for information or entertainment, but are also widely used for educational purposes, and a learning service has been introduced to help users learn by providing these digital learning contents.

Online education service users can learn regardless of location through the online education service, and by repeatedly using the desired educational content, they can acquire the knowledge they need or prepare for an exam by solving problems. You can learn and be evaluated. This field can be called U-LEARNING, and through the e-learning service, ubiquitous learning has become possible, allowing you to learn anytime, anywhere in your daily life, regardless of time, place, or environment.

However, according to the prior art as described above, learning information, in particular, a problem of a specific subject and an answer/explanation thereof are transmitted to the user terminal device in the form of a general text or image file, etc. In this case, the person providing the learning information He had no choice but to achieve low profitability compared to the services he provided due to copyright infringement on the problems and answers/comments he had carefully prepared. That is, in the process of providing users with questions and answers/comments in the form of general files, it is common for competitors or other users to copy and use the problems and answers/comments of the learning information provider as they are. There were difficulties in generating revenue.

The matters described as the background art above are only for improving the understanding of the background of the present invention, and should not be accepted as acknowledging that they correspond to the prior art already known to those of ordinary skill in the art.

Laid-Open Patent Publication No. 10-2009-0091593 Republic of Korea Patent Publication No. 10-20188786 Republic of Korea Patent Publication No. 10-2012-0076619 Republic of Korea Patent Publication No. 10-2248960

An object of the embodiments is to provide a method, an apparatus, and a system for controlling a problem solving provision service.

The object of the present invention is not limited to the above-mentioned problems, and other problems not mentioned will be clearly understood by those skilled in the art from the following description.

A method for controlling a problem solving service according to an embodiment is to generate, by a server, problem information to be outputted on a physical problem paper capable of writing through an electronic pen for recognizing a client's handwriting, and to use the generated problem information storing in correspondence with the client; receiving, by the server, a problem solving request corresponding to at least one of the problem information from the client terminal; identifying, by the server, problem information and a client corresponding to the problem solving request from among the problem information in response to the problem solving request; and providing, by the server, answer information corresponding to the problem information to the client terminal corresponding to the client, based on the identified problem information.

According to an embodiment, the control operation of the problem solving service may be processed by the server, or may be processed through a system in which a plurality of devices including the server operate in conjunction.

According to an embodiment, the providing of the answer information may include: determining whether answer information corresponding to the identified problem information has been previously generated by a provider; When answer information corresponding to the identified problem information is pre-generated by at least one of a plurality of providers, based on the pre-generated answer information and evaluation information of clients for at least one of the at least one provider generating a priority of the generated answer information; generating customized recommendation information, which is information for contributing to the client's selection of any one of the pre-generated answer information, based on the priority, and providing it to the client terminal; and in response to the selection by the client terminal, providing answer information corresponding to the problem information to the client terminal.

According to an embodiment, the control method of the problem-solving service includes: determining the academic achievement ability of the client based on at least one of the client's writing content and the problem-solving time information of the problem information; and updating the problem information to be provided to the client through the problem sheet based on the academic achievement ability.

According to an embodiment, the control method of the problem solving service provides customized recommendation information to the client terminal, wherein the customized recommendation information includes at least one answer information corresponding to the problem information, provider information, and evaluation information. providing; selecting, by the client terminal, a provider to provide answer information corresponding to the problem information based on the customized recommendation information, and determining billing information corresponding to the selected answer information; requesting the provider terminal of the provider selected by the client terminal to solve a problem, and receiving answer information including an explanation corresponding to the solution from the provider terminal; when the answer information including the commentary is selected by the client terminal, performing payment according to preset billing information; and generating a feedback signal for the answer information including the commentary.

According to one embodiment, in the determining of the billing information, when the client terminal determines whether to read the answer information by priority based on the personalized recommendation information and reads, proceed with payment in response to the billing information of the reading after doing so, individually viewing at least one or more answer information to select a provider; and determining whether to read the answer information by priority based on the customized recommendation information and selecting a supplier by checking the exposed information of the supplier when not reading, The billing information may be set lower than the billing information for the problem solving request.

According to one embodiment, the control method of the problem-solving service provides, when the provider terminal accepts the problem-solving request, requesting answer information including the explanation corresponding to the problem-solving request from the provider terminal; when the answer information including commentary is registered from the provider terminal, determining whether the answer information matches the standard answer information, and if the answer information matches the standard answer information, sharing the matched answer information with the client terminal; if the answer information does not match the standard answer information, requesting the provider terminal to re-register the answer information; When the re-registered answer information matches the standard answer information, answer information including commentary is provided to the client terminal, and when the answer information provided from the client terminal is selected, the provider according to a preset standard in the set billing information paying the terminal by calculating an amount excluding a partial amount; and if the re-registered answer information does not match the standard answer information, requesting the new provider terminal for answer information.

According to an embodiment, the control method of the problem solving service providing service further comprises the step of imposing a penalty on the provider of the provider terminal for refusing to accept the problem solution request when the provider terminal does not accept the problem solving request, wherein the penalty is imposed In this case, the provider may not be able to upload answer information for a certain period of time, or the charging information may be set lower than that of the existing billing information for a certain period of time.

According to one embodiment, in the control method of the problem solving service, when the client terminal does not proceed with the payment based on the billing information for the answer information including the explanation of the provider terminal, the client of the client terminal rejects the payment Further comprising the step of imposing a penalty to, if the penalty is imposed, the client cannot make a problem-solving request for a certain period of time, or cannot read answer information for a certain period of time, or it is higher than the existing billing information for a certain period of time. The billing information may be set high.

An apparatus according to an embodiment may be controlled by a computer program stored in a medium to execute the method of any one of the above-described methods in combination with hardware.

The embodiments classify the problem solving ability and difficulty of the problem solver in consideration of the solution method and the solution time, and by setting the charging information according to the classification criteria, the interest of the problem solver is increased, and the user's learning who requested the problem solving interactively The effect can be increased.

In the embodiments, as various problem solvers' solving methods are provided, efficient learning of the user who requested problem solving may be possible.

Effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

1 is a conceptual diagram for explaining a problem solving providing service control system according to an embodiment.
2 is a diagram for explaining a method for controlling a problem solving service providing service according to an embodiment.
3 is a view for explaining a method of setting billing information according to an embodiment.
4 is a diagram for explaining a method of generating a feedback signal according to an embodiment.
5 is a diagram for explaining a method of receiving response information from a provider terminal according to an embodiment.
6 is an exemplary diagram of a configuration of an apparatus according to an embodiment.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. However, since various changes may be made to the embodiments, the scope of the patent application is not limited or limited by these embodiments. It should be understood that all modifications, equivalents and substitutes for the embodiments are included in the scope of the rights.

Specific structural or functional descriptions of the embodiments are disclosed for purposes of illustration only, and may be changed and implemented in various forms. Accordingly, the embodiments are not limited to the specific disclosure form, and the scope of the present specification includes changes, equivalents, or substitutes included in the technical spirit.

Although terms such as first or second may be used to describe various elements, these terms should be interpreted only for the purpose of distinguishing one element from another. For example, a first component may be termed a second component, and similarly, a second component may also be termed a first component.

When a component is referred to as being “connected to” another component, it may be directly connected or connected to the other component, but it should be understood that another component may exist in between.

The terms used in the examples are used for the purpose of description only, and should not be construed as limiting. The singular expression includes the plural expression unless the context clearly dictates otherwise. In this specification, terms such as "comprise" or "have" are intended to designate that a feature, number, step, operation, component, part, or a combination thereof described in the specification exists, but one or more other features It should be understood that this does not preclude the existence or addition of numbers, steps, operations, components, parts, or combinations thereof.

Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which the embodiment belongs. Terms such as those defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related art, and should not be interpreted in an ideal or excessively formal meaning unless explicitly defined in the present application. does not

In addition, in the description with reference to the accompanying drawings, the same components are given the same reference numerals regardless of the reference numerals, and the overlapping description thereof will be omitted. In describing the embodiment, if it is determined that a detailed description of a related known technology may unnecessarily obscure the gist of the embodiment, the detailed description thereof will be omitted.

Embodiments may be implemented in various types of articles, such as personal computers, laptop computers, tablet computers, smart phones, televisions, smart home appliances, intelligent cars, kiosks, wearable devices, and the like.

1 is a conceptual diagram for explaining a problem solving providing service control system according to an embodiment.

As shown in FIG. 1 , the problem solving providing service control system according to an embodiment may include a client terminal 10 , a provider terminal 20 , and an integrated management server 30 capable of communicating with each other through a communication network.

Here, although the client terminal 10 and the provider terminal 20 have been described in the singular, it is not limited thereto and may be configured in plurality.

Here, the client terminal 10 , the provider terminal 20 , and the integrated management server 30 may be synchronized in real time using a wireless communication network to transmit and receive data. The wireless communication network may support various long-distance communication methods, for example, wireless LAN (WLAN), DLNA (Digital Living Network Alliance), WiBro (Wireless Broadband: Wibro), and Wimax (World Interoperability for Microwave Access: Wimax). ), GSM (Global System for Mobile communication), CDMA (Code Division Multi Access), CDMA2000 (Code Division Multi Access 2000), EV-DO (Enhanced Voice-Data Optimized or Enhanced Voice-Data Only), WCDMA (Wideband CDMA) , HSDPA (High Speed Downlink Packet Access), HSUPA (High Speed Uplink Packet Access), IEEE 802.16, Long Term Evolution (LTE), LTEA (Long Term Evolution-Advanced), broadband wireless mobile communication service (Wireless Mobile) Broadband Service: Various communication methods such as WMBS), BLE (Bluetooth Low Energy), Zigbee, RF (Radio Frequency), LoRa (Long Range), etc. may be applied, but are not limited thereto, and various well-known wireless or mobile communications method may be applied.

In addition, the client terminal 10 and the provider terminal 20 can operate using an application program (application program or application), such an application program is integrated management server 30 or an external server through wireless communication can be downloaded from

In addition, the client terminal 10 and the provider terminal 20 may include various portable electronic communication devices that support communication with the integrated management server 30 . For example, as a separate smart device, a smart phone, a personal digital assistant (PDA), a tablet, a wearable device, for example, a watch-type terminal (Smartwatch), a glass-type terminal (including Smart Glass), HMD (Head Mounted Display), etc.) and various Internet of Things (IoT) terminals, but are not limited thereto.

In the present embodiment, the client terminal 10 may request a solution to the problem information and be provided with answer information corresponding thereto. Here, the problem information may be a learning problem that is periodically provided and updated by the integrated management server 30, and the answer information includes an explanation of the problem information and may be text-based information that basically requires the user's reading comprehension, It is not limited to this. For example, learning information and answer information may include 2D or 3D images, videos, web page links, etc. in addition to text.

According to an embodiment, the client terminal 10 may generate information on problem solving for the problem information and request an explanation for verification of the generated problem solution. Here, the client terminal 10 may be a group or an individual, but is not limited thereto, and may be a company such as a private institute or a school including the group or individual.

When the client terminal 10 requests the integrated management server 30 to solve a problem, it may be provided with answer information corresponding to the problem information provided according to a preset standard. The client terminal 10 may perform a payment corresponding to the billing information based on the received answer information. In response to the payment by the client terminal 10 , the integrated management server 30 may perform settlement processing for the provider corresponding to the answer information.

The client terminal 10 may select any one of a plurality of providers that provide answer information corresponding to the problem information. The provider terminal 20 corresponding to the selected provider may generate answer information corresponding to the problem information and transmit it to the integrated management server 30 . The integrated management server 30 may provide the answer information received from the provider terminal 20 to the client terminal 10 . The client terminal 10 may formulate billing information corresponding to the provider based on the received answer information. The provider terminal 20 may perform settlement processing between the integrated management server 30 based on the determined billing information.

According to an embodiment, the integrated management server 30 may generate problem information to be provided to clients. The problem information may be printed out on a physical problem sheet and provided to clients in a bundle unit of problem sheets. Clients can perform a learning process to improve their problem-solving ability through the problem book, which is a bundle of problem papers. For example, the client may be a student who has to take an entrance exam, and the question papers provided to the student include the output information of the problem information (eg, math problem, etc.) recorded in the integrated management server 30. can

According to the embodiment, the integrated management server 30 may store and manage necessary information through the data storage unit 34 . The integrated management server 30 may store information and commands for performing the problem solving service control method, and information corresponding to each other may be stored in the form of a database.

According to the embodiment, the question paper is in the form of a physical material that can be written through an electronic pen interlocked with a server that can recognize the client's handwriting (for example, paper that is dotted for each question paper to provide identification of the handwritten content) can be provided to the client. When a client takes notes on a question paper using an electronic pen, the client can perform at least one of storing, sharing, and modifying the handwritten content through an application installed in the terminal, and the server is Information can be transmitted and received with the terminal. Here, the server may be the integrated management server 30 , but may be a separate and independent entity that communicates with the integrated management server 30 to transmit/receive writing-related information. For example, the client may be provided with a method such as directly receiving or delivering a problem sheet that helps to increase his/her learning ability, and problem information to be solved by the client may be output on the provided problem sheet. When the client writes a handwriting to solve the problem in one area of the problem sheet according to the problem information printed on the problem sheet, the writing contents can be recognized by the server, and the recognized writing contents are digitized and the integrated management server ( 30) can be stored. The integrated management server 30 may store problem information provided to the client and problem solving information based on the client's handwriting. The content written by the client may be digitized and displayed on the client terminal 10 and the provider terminal 20 .

According to an embodiment, the integrated management server 30 may store and manage the problem information provided to the client by matching the identifiers. The integrated management server 30 may store information on the problem book (a bundle unit of problem sheets) provided to a specific client AA, and identify and store the pages of the problem sheets included in the stored problem book, and the problem information output at the location of each page, respectively. can The integrated management server 30 digitizes the content of the problem solution written by the client AA in response to the problem information located on a specific side of a specific page, and matches it with the identifier of the problem information and stores it.

According to an embodiment, the integrated management server 30 may store the time it takes for the client AA to perform problem solving for each problem information. For example, since the integrated management server 30 can collect the time taken for the client AA to take notes, it can store the time it takes for the client AA to solve the problem information printed on a specific problem sheet for each problem information. The integrated management server 30 generates problem solving time information corresponding to the problem information based on the time taken for the client AA to display the answer corresponding to the previous problem information and then to display the answer corresponding to the problem information can do. The integrated management server 30 generates the problem solving time information, and it may consider whether the handwritten content corresponding to the problem information and the answer displayed by the client AA match the correct answer.

The integrated management server 30 generates a problem solving speed of the client AA by comparing the time it takes to solve the problem information and the required time as a standard for solving the problem information, and adds it to the client AA based on the generated problem solving speed You can decide whether to provide problem information or not. For example, when it is determined that the time it takes for the client AA to solve the problem information exceeds the required time, the integrated management server 30 may determine that the client AA requires additional learning of the type of the problem information. and may provide additional problem information to the client AA based on the type.

According to an embodiment, the integrated management server 30 may build and store client information as a database by matching the students corresponding to the clients with the identifiers for each group. For example, the integrated management server 30 may store client information as shown in [Table 1]. The client information may include groups classified based on information such as academic achievement ability, progress, grade, and the like, and information of clients belonging to each group.

group
student A B C … a1 b1 c1 … a2 b2 c2 … … … … … …

The integrated management server 30 may provide customized problem sheets to clients by generating differentiated problem information for each client, and may provide differentiated problem sheets for each group. The integrated management server 30 may determine the academic achievement abilities of the clients based on the written contents of the clients recorded in the problem papers, and may update the group to which the client belongs based on the updated academic performance capabilities. The integrated management server 30 may consider not only the client's notes, but also the problem solving time information corresponding to the corresponding problem information in determining the academic achievement ability. According to the embodiment, the integrated management server 30 responds to the client. problem information can be created. The integrated management server 30 may generate problem information to be output to a physical material capable of writing through an electronic pen for recognizing the client's handwriting, and store the generated problem information in correspondence with the client. The client can perform problem solving by writing on the problem sheet on which the problem information is printed using an electronic pen. The problem solving process performed according to the client's handwriting through the electronic pen can be displayed by the client terminal 10 in real time, and the handwritten content according to the problem solving process can be stored and managed by the integrated management server 30 there is.

According to an embodiment, the integrated management server 30 may receive a problem solving request corresponding to the problem information from the client terminal 10 . The client may specify any one of a plurality of problem information through a UI (User Interface) of an application installed in the client terminal 10 , and input a command requesting provision of a problem solution for the specified problem information. When the integrated management server 30 receives the problem-solving request, it can identify problem information corresponding to the received problem-solving request. The integrated management server 30 can identify the problem information based on the identification information through the UI of the application or the area where the client's handwriting is performed, the method of identifying the problem information that is the target of the problem solving request is not limited thereto does not

According to an embodiment, the integrated management server 30 may identify the problem information corresponding to the problem solving request from among the problem information in response to the received problem solving request. The integrated management server 30 may provide any one of a plurality of answer information corresponding to the identified problem information to the client terminal 10 . The integrated management server 30 may determine whether, based on the identified problem information, answer information corresponding to the identified problem information is generated by the provider. The integrated management server 30 generates customized recommendation information for selecting any one of the answer information corresponding to the providers when the answer information has been previously generated by a plurality of providers and provides it to the client terminal 10 . can Here, the customized recommendation information is information for contributing to the client selecting answer information corresponding to the problem information requested by the client, for example, a customized answer to the client based on at least one of the client and the problem information It may be processed into information for recommending selection of information. The customized recommendation information includes answer information corresponding to the problem information and information of suppliers corresponding to the answer information, and evaluation information (eg, students answer information for at least one of the answer information and suppliers) or a star rating for a supplier, etc.).

According to an embodiment, the integrated management server 30 may share the problem information with the suppliers when the answer information corresponding to the identified problem information is not generated by the supplier. The integrated management server 30 may receive whether answer information is provided from the provider terminals of the providers. The integrated management server 30 may select a provider to provide answer information corresponding to the problem information based on whether the answer information provided by the provider terminals is provided and the information of the providers. The integrated management server 30 may provide information on providers to the client terminal 10 so that the client selects a provider, and the client terminal 10 may select any one of a plurality of providers.

According to an embodiment, the integrated management server 30 may digitize the handwritten content corresponding to the problem information, and provide the digitized problem information and the handwritten content to the provider terminal 20 . The provider terminal 20 may display problem information and handwritten content. The supplier of the supplier terminal 20 checks the problem information and the handwritten content, the client can identify the elements that need to be understood in solving the problem, and adds the supplier's commentary to the handwritten content to provide commentary information to the supplier terminal 20 can be created through The provider terminal 20 may transmit answer information including commentary information to the integrated management server 30 . The integrated management server 30 may transmit answer information to the client terminal 10 , and the client terminal 10 may display the answer information. The client can check the answer information displayed by the client terminal 10 , understand the content that the client has difficulty in solving the problem information, and increase the level of understanding. Instead of checking a standardized commentary through a standardized commentary, a client can receive digitalized answer information from a provider who has verified his or her problem-solving notes, providing a sense of experience of receiving non-face-to-face one-on-one tutoring.

According to an embodiment, the client terminal 10 may check answer information, generate billing information corresponding to the answer information, and transmit the generated billing information to the integrated management server 30 . The client terminal 10 and the integrated management server 30 may perform payment processing for billing corresponding to the answer information based on the generated billing information. The client terminal 10 may generate evaluation information for at least one of the provider and answer information and transmit it to the integrated management server 30, and the integrated management server 30 transmits the transmitted evaluation information to at least one of the provider and answer information. It can be recorded and managed by mapping to The evaluation information mapped to at least one of the provider and answer information may be provided as additional information to information for selecting the provider information and answer information provided to other clients later.

According to the embodiment, the integrated management server 30 determines whether the answer information is valid, and generates payment information of the provider corresponding to the answer information, and the integrated management server 30 and the provider terminal 20 are the payment information It is possible to perform settlement processing based on . The provider of the provider terminal 20 may be provided with a sense of compensation to participate in the provision of answer information based on incentives or rewards by settlement processing. It is possible to increase the participation in the non-face-to-face problem solving service through billing for the client, evaluation of the client for supplier and answer information, and compensation to the supplier, and increase the reliability of providing answer information to increase the learning effect. .

According to an embodiment, the client may select a provider through the client terminal 10 , determine billing information of the selected provider, and receive answer information uploaded from the provider terminal 20 of the selected provider. The integrated management server 30 may provide at least one of a provider and problem information to be provided to the client terminal 10 based on a preset criterion. At this time, the preset criterion may be provided in the order of satisfaction of the answer information to the problem information statistically, but is not limited thereto, and may be the order in which answer information corresponding to the problem solving speed or the difficulty level is provided. Here, the preset criteria may be set differently according to embodiments.

For example, when the client terminal 10 requests the integrated management server 30 to solve a problem, the client terminal 10 is provided with answer information corresponding to the problem information based on the customized recommendation information, and the received answer After selecting a supplier by selectively checking information, setting billing information for the selected supplier based on the answer information, verifying the answer information uploaded from the supplier terminal 20 of the selected supplier, and paying the fee if satisfied can do.

On the other hand, if the client terminal 10 verifies the answer information uploaded from the selected provider terminal 20 and the satisfaction with the answer information does not meet the predefined criteria, the client terminal 10 refuses to pay the cost can do.

According to an embodiment, if the client terminal 10, which is satisfied by verifying the answer information uploaded from the selected provider terminal 20, repeats the refusal of payment, a penalty is imposed, so that the problem solving can be requested for a preset period There may be no answer information, or it may not be possible to read the answer information, or the billing information may be adjusted upward. In this case, the condition for rejecting the payment may be set by the integrated management server 30 according to an embodiment. For example, when making a problem-solving request or reading answer information, the client terminal 10 to which the penalty is imposed may be set to charge information higher than that of the existing billing information.

On the other hand, in the client terminal 10, a prior procedure such as membership registration is made to use the problem solving service of the integrated management server 30, and when answer information to the problem information is requested, a corresponding payment procedure is performed. it is preferable

For example, the client terminal 10 may proceed with payment according to preset payment information before uploading the problem information.

In this case, the client terminal 10 may directly set the amount for the problem information, but, unlike this, the amount may be set by the integrated management server 30 according to a preset standard.

For example, the minimum or maximum billing information may be set according to the difficulty of the problem information.

According to an embodiment, the client terminal 10 may not select answer information registered from the provider terminal 20 of a pre-selected provider. That is, when the answer information registered from the provider terminal 20 of the pre-selected provider is not selected, the client terminal 10 may impose a penalty from the integrated management server 30 .

For example, if a penalty is imposed, the client terminal 10 may not be able to upload problem information for a certain period, increase the payment amount for a certain period, or select at least one of the provider and answer information for a certain period of time. .

The provider terminal 20 may generate answer information for the problem information uploaded by the client terminal 10 and upload it to the integrated management server 30 .

For example, the provider terminal 20 may generate answer information corresponding to the problem information according to the problem solving request of the client terminal 10 and upload it to the integrated management server 30 .

When the provider terminal 20 generates answer information and uploads it to the integrated management server 30 , it may process an operation of receiving a fee corresponding to the generated answer information.

For example, the provider terminal 20 may process the operation of receiving a payment according to the billing information set by the client terminal 10, but unlike this, the integrated management server 30 is An operation of receiving a fee according to the set amount for the .

According to an embodiment, the provider terminal 20 may generate and register answer information when a provider corresponding to the provider terminal 20 is selected from the client terminal 10 . That is, when a provider is selected from the client terminal 10 in advance, the provider terminal 20 may process the operation of receiving additional points from the integrated management server 30 .

For example, when a certain point is satisfied, the provider terminal 20 may process an operation that may have priority to register answer information with priority over other provider terminals 20 .

According to an embodiment, when the provider corresponding to the provider terminal 20 is selected from the client terminal 10 , the provider terminal 20 may reject it without generating answer information. That is, when the provider terminal 20 of the provider selected from the client terminal 10 rejects the registration of answer information, the provider may be penalized from the integrated management server 30 .

For example, if a penalty is imposed, the provider may not be able to upload answer information for a certain period of time, or a problem-solving grade may be lowered for a certain period of time, or the payment amount may be lowered for a certain period of time.

The integrated management server 30 may include a data transmission/reception unit 32 , a data storage unit 34 , a monitoring unit 36 , and a server control unit 38 .

The data transmission/reception unit 32 may periodically transmit problem information to the client terminal 10 . In this case, the problem information may be periodically updated.

When a problem solving is requested from the client terminal 10 , the data transmission/reception unit 32 transmits problem information to the provider terminal 20 , and receives answer information corresponding to the problem information from the provider terminal 20 , and receives the client terminal (10) can be transmitted.

The data transmission/reception unit 32 may transmit customized recommendation information corresponding to the answer information of the provider terminal 20 to the client terminal 10 .

The data storage unit 34 supports various functions of the data transmitted and received between the client terminal 10 and the integrated management server 30 , the provider terminal 20 and the integrated management server 30 and the integrated management server 30 . data can be saved.

The data storage unit 34 may store a plurality of application programs (application programs or applications) driven in the integrated management server 30 , data for the operation of the integrated management server 30 , and commands. At least some of these application programs may be downloaded from an external server through wireless communication.

The monitoring unit 36 can monitor data transmitted and received between the client terminal 10 and the client terminal 10 and the integrated management server 30 , and the provider terminal 20 and the integrated management server 30 through the screen. .

The server control unit 38 provides information of a supplier who uploaded answer information including explanations corresponding to the problem information based on the customized recommendation information when problem information is uploaded after a problem solving is requested from the client terminal 10, and , when the client terminal 10 is selected to request the provider terminal 20 to upload answer information including commentary, and the provider's answer information selected by the client terminal 10 meets the predefined criteria, the client A payment procedure may be performed based on the billing information set by the terminal 10 .

Specifically, the server control unit 38 may provide answer information generated by the provider terminal 20 to the client terminal 10 based on the customized recommendation information and including explanations corresponding to the problem information. That is, the server controller 38 may request the provider terminal 20 to solve the problem based on the customized recommendation information.

For example, the server control unit 38 may sequentially provide answer information of providers who have received 4 or more points among providers who have registered answer information corresponding to the problem information based on 5 stars included in the customized recommendation information. . At this time, the client terminal 10 may view the corresponding answer information after the payment is processed according to the billing information set by the integrated management server 30 .

Here, the standard of star points and billing information may be set by the feedback signal of the client terminal 10 , but alternatively, it may be set by the setting of the integrated management server 30 according to the problem solving speed or the difficulty of the problem.

In addition, the server control unit 38 may share a problem solving request to the selected provider terminal 20 according to the selection of the client terminal 10 , and provide the provider terminal 20 with billing information of the client terminal 10 . there is.

For example, the server controller 38 may request billing information and problem solving of the client terminal 10 from the provider terminal 20 of the provider selected by the client terminal 10 based on the customized recommendation information.

In addition, when the provider terminal 20 accepts the problem solving request from the client terminal 10 , the server control unit 38 provides answer information uploaded from the provider terminal 20 to the client terminal 10 , and the client terminal Upon receiving the information that the answer information meets the predefined criteria by (10), you can proceed with the payment procedure.

According to an embodiment, when the response information by the client terminal 10 meets a predefined criterion, but receives a message refusing to pay the cost from the client terminal 10, the server control unit 38 gives a penalty to the client Imposing processing can be performed with the client terminal 10 .

For example, if a penalty is imposed, the client may not be able to request problem solving for a preset period or may not be able to view answer information.

In addition, when the provider terminal 20 accepts the problem solving request from the client terminal 10 , the server control unit 38 provides answer information uploaded from the provider terminal 20 to the client terminal 10 , and the client terminal If the answer information by (10) meets the predefined criteria, you can proceed with the payment process.

In addition, when the provider terminal 20 accepts the problem solving request of the client terminal 10, the server control unit 38 checks whether the answer information uploaded from the provider terminal 20 is correct based on the reference information, It can be provided to the terminal 10 .

For example, when the registered answer information is the correct answer, the server control unit 38 provides answer information including an explanation that is the correct answer to the client terminal 10, and when selected from the client terminal 10, the set billing information Accordingly, the amount can be settled and paid to the provider terminal 20 .

On the other hand, when the answer information including the registered commentary is not the correct answer, the server control unit 38 may re-request the answer information to the provider terminal 20 that has registered the answer information other than the correct answer.

When the re-registered answer information including the commentary is the correct answer, the server control unit 38 provides the correct answer or answer information including the correct answer and the commentary to the client terminal 10, and when selected from the client terminal 10, the set In billing information, an amount excluding a partial amount may be calculated and paid to the provider terminal 20 according to a preset standard.

On the other hand, when the answer information including the re-registered commentary is not the correct answer, the server control unit 38 may request answer information from the new provider terminal 20 instead of the provider terminal 20 that has registered the answer information that is not the correct answer. there is.

Also, the server control unit 38 may set customized recommendation information and billing information of the provider terminal 20 .

In this case, the customized recommendation information and the billing information may be set according to the feedback signal of the client terminal 10 , but otherwise, it may be set according to the problem solving speed or the difficulty level of the problem.

Also, when the client terminal 10 requests to solve a problem, the server controller 38 may set billing information for the problem information.

According to an embodiment, the server controller 38 may extract the recognized object from the text and image of the problem information, convert it into a keyword, and share it with the provider terminal 20 .

The operation of the problem solving providing service control system provided in the cloud environment according to an embodiment of the present invention having such a structure is as follows.

FIG. 2 is a diagram for explaining a method for controlling a problem solving service provided in a cloud environment according to an exemplary embodiment.

First, as shown in FIG. 2 , the integrated management server 30 may provide problem information to the client terminal 10 ( S101 ).

For example, the integrated management server 30 may generate problem information consisting of learning information by automatically repeating learning using a deep learning technique or a machine learning technique based on big data collected in a cloud environment. At this time, the problem information may be a learning problem that is provided and updated periodically by the integrated management server 30, but is not limited thereto. The integrated management server 30 may generate problem information to be provided to clients based on information such as academic achievement ability, progress, grade, and the like of the clients.

Next, when the problem solving request is received from the client terminal 10 (S102), the integrated management server 30 may provide customized recommendation information corresponding to the problem information (S103).

Specifically, the integrated management server 30 may provide the answer information to the client terminal 10 in the order of satisfaction of the answer information including the explanation of the problem information.

Alternatively, the integrated management server 30 may provide answer information corresponding to the problem solving speed or the difficulty level to the client terminal 10 by rank.

Next, the client terminal 10 may select a provider and a provider terminal 20 that can request problem solving based on the customized recommendation information (S104).

Next, the client terminal 10 may generate billing information to be paid through the selected provider terminal 20 (S105).

According to an embodiment, the billing information corresponding to the provider terminal 20 may be set by the integrated management server 30 according to the problem solving speed or the problem difficulty.

Next, when answer information including explanation corresponding to the problem solving request is registered from the provider terminal 20 (S106), the integrated management server 30 shares the answer information and provides it to the client terminal 10 There is (S107).

In this case, when the answer information is the correct answer, that is, the reference answer information, the answer information can be shared in real time. However, when the answer information is not the correct answer, the integrated management server 30 may request the provider terminal 20 to re-register the answer information or share the problem information with a new provider terminal 20 .

Next, when the selection and payment for answer information from the client terminal 10 is performed (S108), the integrated management server 30 may settle the amount and transmit it to the provider terminal 20 (S109, S110).

Finally, the integrated management server 30 may periodically update the problem information based on the answer information (S111).

According to an embodiment, the integrated management server 30 may identify problem information corresponding to the problem solving request received from the client terminal 10 . The integrated management server 30 may determine whether answer information corresponding to the identified problem information has been previously generated by the provider. If the answer information corresponding to the identified problem information is not previously generated by the provider, the integrated management server 30 may transmit information that there is no pre-generated answer information corresponding to the identified problem information to the client terminal 10 . there is.

When there is no pre-generated answer information corresponding to the identified problem information, the client terminal 10 may generate billing information for the problem solving request. The client can determine the cost to be paid for providing answer information to the problem information while making a problem solving request to the provider, and the client terminal 10 based on the cost set by the client, The billing information may be transmitted to the integrated management server 30 .

The integrated management server 30 may transmit problem information and billing information corresponding to the problem solving request received from the client terminal 10 to the provider terminal 20 . The provider terminal 20 may generate answer information corresponding to the problem information in response to the received problem information and billing information. The provider terminal 20 may transmit answer information to the integrated management server 30 . The integrated management server 30 may transmit answer information to the client terminal 10 .

The client terminal 10 may generate evaluation information for the answer information. For example, the client may give a star rating based on satisfaction with the answer information, etc., and the client terminal 10 may generate evaluation information for the answer information based on the star point input by the client.

The second client (distinct from the client) may transmit a problem solving request to the integrated management server 30 through the second client terminal. The integrated management server 30 may identify problem information corresponding to the problem solving request, and determine that answer information corresponding to the identified problem information has been previously generated. The integrated management server 30 may determine whether the determination information corresponding to the pre-generated answer information satisfies a predefined condition. For example, the integrated management server 30 may determine whether the answer information generated by the provider has 3 or more out of a total of 5 stars, and the answer information generated by the provider has 3 stars. In the above case, information for recommending answer information generated by the provider may be provided to the second client terminal.

The integrated management server 30 may generate and provide billing information while recommending answer information to the second client terminal. For example, as the answer information is first generated by the provider, the billing information is set lower than the charged cost. can create By setting the cost paid for the initially generated answer information higher than the cost paid for the already generated answer information, there may be an effect of encouraging providers to initially generate the answer information. In addition, as a condition for recommending the pre-generated answer information, the integrated management server 30 may determine whether the evaluation information for the pre-generated answer information meets a predefined condition, which provides high-quality answer information. This is to encourage suppliers to provide them.

3 is a diagram for explaining a method of setting billing information according to an embodiment.

First, as shown in FIG. 3 , the client terminal 10 may receive customized recommendation information from the integrated management server 30 when a request for problem solving for the problem information is made to the integrated management server 30 . (S201).

Here, the customized recommendation information may include information on the answer information in the order of satisfaction of the answer information to the question information statistically, but is not limited thereto, and information on the order of the answer information corresponding to the problem solving speed or the difficulty level of the problem may include. Alternatively, it may be provided according to priority according to the selection pattern of the client terminal 10 .

Next, the client terminal 10 may determine whether to read the answer information by priority based on the customized recommendation information (S202).

When reading the answer information of the identification problem to the problem solving request by priority, the client terminal 10 proceeds with the payment in response to the billing information set by the integrated management server 30 (S203), the answer information You can browse (S204).

Specifically, the client terminal 10 may pay an amount based on the customized recommendation information, and individually view the registered answer information for the identification problem of the problem solving request. In this case, the billing information may be set by the integrated management server 30 , but is not limited thereto, and may be set by the client terminal 10 or the provider terminal 20 .

For example, the client terminal 10 may pay an amount of 500 won each based on the customized recommendation information and individually view registered answer information for the identification problem of the problem solving request.

Next, the client terminal 10 may select the provider terminal 20 to request the answer information of the identification problem to the problem solving request based on the customized recommendation information (S205).

For example, the client terminal 10 can select the provider terminal 20 according to the answer information with high satisfaction, recommended by the integrated management server 30, fast problem solving speed, or problem difficulty. .

Next, the client terminal 10 may set billing information of the selected provider terminal 20 .

Here, it is preferable to set the charging information for the problem solving request higher than the charging information when reading the answer information.

For example, the client terminal 10 may set the billing information of the selected provider terminal 20 to 2,000 won.

On the other hand, when the answer information is not read by priority based on the customized recommendation information (S202), the client terminal 10 may check the information exposed for the answer information and select the provider and the provider terminal 20 ( S207).

For example, the client terminal 10 may select the provider and the provider terminal 20 by checking the feedback signal exposed as a preview.

According to the embodiment, the client terminal 10 can receive answer information from the provider and the provider terminal 20 provided by priority by the integrated management server 30 without selecting the provider and the provider terminal 20 . there is.

In this case, the billing information may be set lower than the amount set by the client terminal 10 .

4 is a diagram for explaining a method of generating a feedback signal according to an embodiment.

First, as shown in FIG. 4 , the client terminal 10 may receive answer information including commentary from the integrated management server 30 ( S301 ).

In this case, the answer information including the commentary may be information that has been first verified by the integrated management server 30 .

Next, the client terminal 10 may determine whether or not to select the answer information including the commentary. That is, when answer information including commentary is selected (S302), a payment procedure may be performed based on the billing information set by the client terminal 10 (S303).

For example, when the client terminal 10 sets the billing information of the selected provider terminal 20 to 2,000 won, a fee may be paid through the provider terminal 20 in response thereto.

Next, the client terminal 10 may generate a feedback signal for the answer information including the commentary (S304).

For example, the client terminal 10 may generate a feedback signal through a number or a phrase for satisfaction with the answer information.

By using such a feedback signal, the integrated management server 30 may set the priority and billing information of the supplier and the supplier terminal 20 .

On the other hand, if the answer information including the explanation is not selected (S302), the payment procedure may be followed based on the billing information set by the client terminal 10 (S305).

Next, the client terminal 10 may select a new provider and a new provider terminal 20 to request problem solving (S306).

In this case, the client terminal 10 may receive answer information from the provider and the provider terminal 20 provided by priority by the integrated management server 30 .

According to an embodiment, if the client terminal 10 that is satisfied by verifying the answer information uploaded from the provider terminal 20 of the selected provider repeatedly rejects the refusal of payment, a penalty is imposed to solve the problem for a preset period During this time, you may not be able to request or view the response information. In this case, the condition for rejecting the payment may be set by the integrated management server 30 according to an embodiment.

5 is a diagram for explaining a method of receiving response information from a provider terminal according to an embodiment.

First, as shown in FIG. 5 , the integrated management server 30 may determine whether the provider terminal 20 of the provider selected by the client terminal 10 accepts the problem solving request (S501).

When the provider terminal 20 accepts the problem solving request, the integrated management server 30 may request the provider terminal 20 for answer information including explanations corresponding to the problem information (S402).

Next, when the answer information to the problem solving request is registered from the provider terminal 20, the integrated management server 30 may determine whether the answer information matches the correct answer, that is, the standard answer information (S403).

If the answer information matches the standard answer information, the integrated management server 30 may share the answer information with the client terminal 10 in real time, and settle the payment amount corresponding to the answer information (S404).

On the other hand, if the answer information does not match the standard answer information, the integrated management server 30 may request the provider terminal 20 to re-register the answer information (S405).

Next, when the re-registered answer information is the correct answer (S406), the integrated management server 30 provides answer information including commentary to the client terminal 10, and the corresponding answer information is selected from the client terminal 10 In this case, an amount excluding a partial amount may be calculated and paid to the provider terminal 20 according to a preset standard in the set billing information (S407).

On the other hand, when the re-registered answer information is not the correct answer, the integrated management server 30 requests answer information from a new provider and a new terminal 20 other than the provider and the provider terminal 20 that registered the answer information that is not the correct answer. It can be (S408).

On the other hand, when the provider terminal 20 does not accept the problem solving request of the client terminal 10 (S401), the integrated management server 30 imposes a penalty on the provider and the provider terminal 20 for rejecting the problem solving request It can be done (S409).

For example, if a penalty is imposed, the provider terminal 20 may not be able to upload answer information for a certain period of time, or the payment amount may be lowered for a certain period of time.

6 is an exemplary diagram of a configuration of an apparatus according to an embodiment.

Device 300 according to one embodiment includes a processor 301 and a memory 302 . The device 300 according to an embodiment may be the above-described server or terminal. The processor may include at least one of the devices described above with reference to FIGS. 1 to 5 , or may perform at least one method described above with reference to FIGS. 1 to 5 . The memory 302 may store information related to the above-described method or may store a program in which the above-described method is implemented. Memory 302 may be volatile memory or non-volatile memory.

The processor 301 may execute a program and control the device 300 . The code of the program executed by the processor 301 may be stored in the memory 302 . The device 300 may be connected to an external device (eg, a personal computer or a network) through an input/output device (not shown) and exchange data.

The embodiments described above may be implemented by a hardware component, a software component, and/or a combination of a hardware component and a software component. For example, the apparatus, methods, and components described in the embodiments may include, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate (FPGA) array), a programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions, may be implemented using one or more general purpose or special purpose computers. The processing device may execute an operating system (OS) and one or more software applications running on the operating system. A processing device may also access, store, manipulate, process, and generate data in response to execution of the software. For convenience of understanding, although one processing device is sometimes described as being used, one of ordinary skill in the art will recognize that the processing device includes a plurality of processing elements and/or a plurality of types of processing elements. It can be seen that can include For example, the processing device may include a plurality of processors or one processor and one controller. Other processing configurations are also possible, such as parallel processors.

The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded in a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, etc. alone or in combination. The program instructions recorded on the medium may be specially designed and configured for the embodiment, or may be known and available to those skilled in the art of computer software. Examples of the computer-readable recording medium include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CD-ROMs and DVDs, and magnetic media such as floppy disks. - includes magneto-optical media, and hardware devices specially configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

Software may comprise a computer program, code, instructions, or a combination of one or more thereof, which configures a processing device to operate as desired or is independently or collectively processed You can command the device. The software and/or data may be any kind of machine, component, physical device, virtual equipment, computer storage medium or apparatus, to be interpreted by or to provide instructions or data to the processing device. , or may be permanently or temporarily embody in a transmitted signal wave. The software may be distributed over networked computer systems and stored or executed in a distributed manner. Software and data may be stored in one or more computer-readable recording media.

As described above, although the embodiments have been described with reference to the limited drawings, those skilled in the art may apply various technical modifications and variations based on the above. For example, the described techniques are performed in an order different from the described method, and/or the described components of the system, structure, apparatus, circuit, etc. are combined or combined in a different form than the described method, or other components Or substituted or substituted by equivalents may achieve an appropriate result.

Therefore, other implementations, other embodiments, and equivalents to the claims are also within the scope of the following claims.

10: client terminal
20: provider terminal
30: integrated management server

Claims (8)

In the method of providing a problem solving service provided by the integrated management server,
generating problem information to be output on a physical question paper capable of writing through an electronic pen for recognizing a client's handwriting, and storing the generated problem information in correspondence with the client;
receiving a problem solving request corresponding to at least one of the problem information from the client terminal;
in response to the problem solving request, identifying problem information and a client corresponding to the problem solving request from among the problem information;
providing answer information corresponding to the problem information to the client terminal corresponding to the client based on the identified problem information;
providing customized recommendation information to the client terminal, wherein the customized recommendation information includes at least one answer information corresponding to the problem information, supplier information, and evaluation information;
selecting, by the client terminal, a provider to provide answer information corresponding to the problem information based on the customized recommendation information, and determining billing information corresponding to the selected answer information;
requesting the provider terminal of the provider selected by the client terminal to solve a problem, and receiving answer information including an explanation corresponding to the solution from the provider terminal;
when the answer information including the commentary is selected by the client terminal, performing payment according to preset billing information;
generating a feedback signal for the answer information including the commentary;
when the provider terminal accepts the problem solving request, requesting answer information including an explanation corresponding to the problem solving request from the provider terminal;
when answer information including commentary is registered from the provider terminal, determining whether the answer information matches standard answer information, and if the answer information matches, sharing the matched answer information with the client terminal;
if the answer information does not match the standard answer information, requesting the provider terminal to re-register the answer information;
When the re-registered answer information matches the standard answer information, answer information including commentary is provided to the client terminal, and when the answer information provided from the client terminal is selected, the provider according to a preset standard in the set billing information paying the terminal by calculating an amount excluding a partial amount;
if the re-registered answer information does not match the standard answer information, requesting answer information from a new provider terminal;
if the provider terminal does not accept the problem solving request, imposing a penalty on the provider of the provider terminal for refusing to accept; and
If the client terminal does not proceed with the payment based on the billing information for the answer information including the explanation of the provider terminal, imposing a penalty on the client of the client terminal for refusing to pay;
The step of determining the billing information
When the client terminal determines whether to read the answer information by priority based on the customized recommendation information and reads it, after making a payment in response to the billing information of the reading, at least one or more answer information is individually read to the provider to select; and
Comprising the step of determining whether to read the answer information by priority based on the personalized recommendation information, and selecting a supplier by checking the exposed information of the supplier, when not reading,
The billing information for reading the supplier's answer information is set lower than the billing information for the problem-solving request,
When a penalty is imposed on the provider, the provider cannot upload answer information for a certain period of time, or the billing information is set lower than the existing billing information for a certain period of time, so that the payment amount is reduced;
When a penalty is imposed on the client, the client cannot make a problem-solving request for a certain period of time, or cannot read answer information for a certain period of time, or the billing information is set higher than the existing billing information for a certain period of time, so the payment amount this increasing
How to control the problem solving service.
The method of claim 1,
The step of providing the answer information
determining whether answer information corresponding to the identified problem information has been previously generated by a provider;
When the answer information corresponding to the identified problem information is pre-generated by at least one of a plurality of providers, based on the pre-generated answer information and the evaluation information of clients for at least one of the at least one provider generating a priority of the generated answer information;
generating customized recommendation information, which is information for contributing to the client's selection of any one of the previously generated answer information, based on the priority, and providing it to the client terminal; and
providing answer information corresponding to the problem information to the client terminal in response to selection by the client terminal
containing,
How to control the problem solving service.
The method of claim 1,
determining the academic achievement ability of the client based on at least one of the client's notes and the problem solving time information of the problem information; and
Updating the problem information to be provided to the client through the problem sheet based on the academic achievement ability
further comprising,
How to control the problem solving service.
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