KR20040081222A - Bank reciept and queuing ticket printout system and its operation using information which is inputted by customers and transferred to database - Google Patents

Abstract

PURPOSE: A standby ticket output device for transmitting input data of a client to a database and an operating method thereof are provided to perform efficiently banking services by outputting a standby ticket including a slip and transmitting the input data of the client to a SUB database. CONSTITUTION: An MSR(21) is used for scanning information related to a client bank book and a client card. A key pad(22) is used for generating a secret number, a dealing amount, and beneficiary information. A display(23) is used for displaying the input data of the client and the inquired data. A standby ticket printer(24) is used for printing the input data of the client, the inquired data, and the standby number. An MPU(26) is connected to a communication port(25) in order to perform a communication function for transmitting and inquiring the information.

Description

Bank reciept and queuing ticket printout system and its operation using information which is inputted by customers and transferred to database}

The present invention relates to a serial number waiting table output device and operation method that the information entered by the customer is sent to the database, the customer simply inputs the waiting table output device to receive the waiting table, the turn table output device receives the input information Through the database, it is sent to the counter staff's monitor so that the counter staff only checks the waiting number and the seal and the password does not appear on the counter's monitor, so the customer can easily fill out the slip and the staff can reduce the working hours. The present invention relates to a printing device and a method of outputting a ticket for a slip of a slip, which promotes the effect of not exposing a password to others.

In general, the clerk requires the customer's input information and password in order to carry out the work. For this purpose, the customer writes the input information including the password on the slip by hand and processes it. In addition, a ticket is issued and the ticket and the ticket are presented at the counter. Application No. 10-2000-0010517 has a method for replacing a handwritten note and a turn table by the I / O device, but this requires that the user see the slip at the counter and re-enter the information, and the password is exposed to the counter staff or others. This prevents accidents caused by tellers and others. In order to prevent such a password exposure, there is an example in which a password input device with a cover that is not visible to the counter staff is installed and used at the counter, but this causes inconvenience to employees and customers as well as mutual distrust.

The present invention, in order to solve the above problems, by simultaneously outputting the slips in the turn table output device and sending the information except the password to the employee's monitor through the SUB database, the customer can easily create a slip, The counter staff reduces the working time, and provides a slip and turn indicator table output device and a method of operating the information inputted by the customer to facilitate the effect that the password is not exposed to employees or others to the database, which has an object of the present invention. will be.

1 is a configuration and flow chart of the dual-purpose table waiting table output device and operating method

2 is an output device initial display unit

3 is monitor contents of window

4 is a view showing the input content when issuing a bill-specific waiting table for each banking business

5 is a slip table and waiting table at the time of deposit and withdrawal

6 is a combined bill waiting table at the time of account transfer

In order to achieve the above object, the present invention provides a turn table printing apparatus, comprising: an MSR (21) for scanning information stored in a bankbook or a card of a customer; KEY PAD 22 for generating input signals such as passwords, transaction amounts, payee information, etc .; DISPLAY (23) for displaying to check the information of the content directly entered and the inquiry by the customer; A standby table printer 24 which outputs the information of the above contents except the password and the waiting sequence number; And an MPU 26 connected to and communicated with the SUB database 31 via a communication port 25 for information inquiry and information transmission. In the operation method, the output device 20 simultaneously outputs the SUB and the SUB. The information is transmitted to the database 31, the customer 10 checks the contents of the output schedule table (S2), uses the seal and waits, and calls the password from the SUB database 31 by the call of the counter. The excluded information is transmitted to the monitor 41 of the teller (S5), and displayed on the sequence number of the teller for the customer call, and the teller 40 shows the waiting number of the waiting table received from the customer (S6). It is characterized by checking only the seal.

At this time, the customer 10 inputs the information including the password into the slip-by-order waiting list output device 20 (S1), the slip-by-order waiting table output device 20 received from the SUB database 31 (S4) received Checking the password and the input (S1) of the customer's password check and output the document combined turn table with the information except the password (S2) and transmitting the input information to the SUB database 31 (S3), the customer ( 10) after checking the output content, using the seal and waiting, the counter staff 40 when the call, the information except for the password for the turn table by the turn is monitored from the SUB database 31 of the window (41) (S7) and displayed in the sequence number of the window for the customer call, the window staff 40 checks the seal with the ticket number of the document presented (S6) from the customer and confirms with Enter Key, the window By Enter Key (S7) In step S10, the SUB database 31 transmits the information to be processed from the central computer 30 to be computed.

Accordingly, the customer 10 reads the account number of the magnetic material of the card or bankbook and connects to the SUB database 31 to retrieve the name, password and balance of the corresponding account number (S4) and displays the name in the DISPLAY unit ( 23) input the password through the KEY PAD 22, which is an input means (S1), and check and confirm other necessary transaction information sequentially through the display unit 23 and the KEY PAD 22 (S1) and Output (S2) to the display unit, and the output (S2) to the paper in order with the information except the password.

Hereinafter, with reference to the accompanying drawings will be described in detail a preferred embodiment of the present invention.

Taking the case of a bank as an example, look at the slip and turn table output device and the operating method for the purpose of the process as shown in Fig. 2 to 6 as follows.

1 is a configuration and flow chart of a dual-purpose order waiting table output device and operation method, the customer 10 to look at the initial screen of the display unit 23 as shown in Figure 2 of the dual-purpose order waiting table output device 20, the number of the desired service The method is started by selecting.

If the customer 10 wants to directly record the existing method or if consultation with the counter is necessary, select 5 (S1) on the initial screen of the slip-listed table output device 20 as shown in FIG. The turn table according to the output (S2) and work proceeds as in the conventional method.

4 is a diagram illustrating a process of inputting information (S1) to a document combined turnaround ticket output device 20 by the customer 10 in the example of various operations of the bank, in which case the first deposit (S1) is selected in FIG. In the MSR 21, the information recording unit, that is, the bankbook 11, is read (S1) and the DISPLAY unit 22 and the KEY PAD 23 are inputted only by the amount (S1). At (24), the slip-listed waiting table as shown in Fig. 5 is output (S2), and the customer 10 needs to wait for the call of the window 40. In the case of selecting the withdrawal number 2 in FIG. 2, the bankbook 11 is read in the MSR 21 (S1) and only the password and the amount are input using the DISPLAY unit 22 and the KEY PAD 23 (S1). The document combined turn table without a password such as 5 is output through the waiting table printer 24 (S2), and the customer 10 uses the seal and waits for the call of the window 40. Account transfer or cash transfer is also performed by the input / output (S1, S2) using the display unit 22 and the KEY PAD 23 of the ticket-equal waiting list output device 20 as shown in FIG. The document combined sequence waiting table is output (S2) and issued to the customer 10 (S2) to wait for the call of the window 40.

In the process for outputting the combined document number table (S2), if the information that is not included in the SUB database 31 is required, that is, when the transfer to another line or another bankbook or card is used, the SUB database 31 is a central computer (eg (S10) is received and transferred to the slip and turn ticket output device 20 (S4).

The operation of the method will be described with reference to FIG.

As described above, the customer 10 inputs the information using the display unit 22 and the KEY PAD 23 of the dual-purpose ticket waiting table output device 20 (S1), and issues the password check and the dual-purpose ticket waiting table. When (S2) is finished, the document combined turn table output device 20 transmits the input information and the turn table number to the SUB database 30 (S3). When the counter staff 40 calls (S7) the SUB database 31 through the key to greet the customer, the SUB database 31 is the contents excluding the password as shown in FIG. 3 corresponding to the waiting number by the sequence number. Information is transmitted to the monitor 41 of the window (S5), the waiting number is displayed on the order number display of the window for the customer call, and the window staff 40 receives the document waiting number from the customer (S6). By comparing the monitor waiting number with, checking the seal contrast only, and pressing the Enter Key (S7), the entire staff's duties are terminated. If the seal is not required, only the number is confirmed and the monitor contents are for reference only. The counter staff 40 hits the Enter Key after the physical work (S6, S8) to exchange cash or passbook or confirmation (S7), the SUB database 30 is a computerized work according to the corresponding slip and the central computer Transfer to S50 (S10) and process the job.

When the dual-use ticketing device for the document combines the last key with the confirmation key of the last step inputted from the customer, if the continue key is used, another transaction can be performed together to handle a large number of tasks.

In this case, the cash at the counter may not be handled at all by replacing and checking the cash at the counter. In other words, in case of withdrawal, deposit the cash at the cashier's counter, receive the deposit confirmation, and present the deposit confirmation to the cashier.In the case of withdrawal, the cash receipt is issued at the counter and presented at the cashier so that the cash can be received. Can be.

By returning the cash to the customer using the present method as shown in the lower part of FIG. 2, it is possible to enhance the effect by inducing the use of the combined ticket waiting table output device.

In the above process, in case of the customer, the document does not record the contents such as the account number by hand, but conveniently handles the document-sequential waiting list printing device as described above. In the case of the window clerk, the task of using the existing MSR, the deposit slip is submitted from the customer when the deposit is made. By eliminating the duties of the teller, such as entering and confirming a number, the counter checks only the number and seal of the turntable at the teller's office, and only performs physical work. Labor costs can be reduced. In addition, since the password is not exposed to the counter staff or others, financial accidents can be significantly reduced considering that most financial accidents are internal employees.

Although the case of the bank has been described in the present embodiment, it is obvious to those skilled in the art without explaining that it can be applied to other financial services such as securities companies or insurance companies.

As described above, the present invention is provided with a ticket combination printing table for the information that the customer input is sent to the database, replacing the customer's slips, significantly reducing the work of the counter staff, reducing labor costs, counter staff Since the password is not exposed to others, financial accidents by internal employees can be prevented.

Claims (5)

MSR to scan information stored in the customer's bankbook or card; KEY PAD for generating input signals such as password, transaction amount, payee information, etc .; DISPLAY for displaying the information of the customer's input and inquiries directly; A standby table printer which outputs the information of the above contents except the password and the standby sequence number; SUB database and information inquiry and information transfer and information transfer by the customer characterized in that it comprises a MPU connected to communicate via the communication port (15) is sent to the database. The method of claim 1, The output device transmits the information to the SUB database at the same time as the output of the number table, and the customer checks the contents of the printed number table, uses the seal and waits, and the information is displayed from the SUB database except the password according to the sequence number by the call of the window. It is sent to the employee's monitor, and displayed on the turn indicators of the window for customer calls, and the window staff operates only the ordered waiting list output device, in which the information entered by the customer is sent to the database, which only checks the waiting number and the seal. Way. The customer input of claim 1, wherein when the user uses the key as a separate key in addition to the confirmation key of the last step input from the customer, another transaction can be performed together, thereby handling a plurality of tasks. A combined journal waiting list output device in which one piece of information is sent to a database. The cash withdrawal service of claim 2, in the case of cash withdrawal at the counter, in the case of a deposit, the cash is deposited at the cashier and received a deposit confirmation, and the deposit is presented to the cashier. Receiving cash by presenting the cashier at the teller window, characterized in that it can be used to operate the ordered check ticket. 3. The method according to claim 2, wherein the cash is returned to the customer using the method, thereby inducing the use of the ticket vending machine, thereby enhancing the effect.