KR20040075531A - System and method of testing language ability using the 700service - Google Patents

Abstract

PURPOSE: A language command testing system and method is provided to enable a user to simply test a language command such as a listening ability or a free talking ability by using 700 service, which is one of telephone services. CONSTITUTION: The system comprises a PBX(Private Branch Exchange, 30), a question management database server(40), a voice response system server(50), and a main server(80). The PBX(30) is connected to a PSTN. The question management database server(40) stores questions for testing plural foreign languages. The voice response system server(50) offers guidance comments step by step, and transmits the voices of selected questions and test results to a phone of a user via the PSTN and the PBX(30). The main server(80) manages the question management database server(40), controls a language command test operation via the 700 service, and controls the operation of the voice response system server(50).

Description

System and method of testing language ability using the 700service

The present invention relates to a language test system and method using the 700 service, and more particularly, to test the language ability using the 700 service to evaluate the listening ability and free talking ability of foreign languages using the 700 service. System and method.

Nowadays, there is a lot of enthusiasm for foreign language acquisition in the era of globalization.

Accordingly, you can register a foreign language school to learn a desired foreign language at the school at a given time, or invite a professional instructor (e.g., a native speaker or someone with the same skills as a native speaker) to receive one-on-one private lessons. Receive foreign language training from professional instructors in a one-to-many manner.

However, in the case of learning by enrolling in a school, office workers have to learn early in the morning or evening due to commute problems, and because of school problems, there is a time problem and it is not easy to keep going for a while.

In the case of learning a foreign language from a professional lecturer, there is a problem that the tuition is expensive.

In addition, in order to take a language test such as TOEFL or TOEIC, it is necessary at a certain time and place, and the TOEFL or TOEIC is not so desirable when one wants to measure his or her ability.

In particular, most language learners have some confidence in reading and comprehension due to education through books, but lack of confidence in listening or speaking.

The present invention has been proposed in view of the above-described conventional situation, and an object thereof is to provide a language test system using 700 services, which allows the user to easily evaluate the language listening ability and pre-talking ability using the 700 service. have.

Another object of the present invention is to provide a language test method using a 700 service to easily evaluate the ability of the customer, such as language listening and pre-talking using the 700 service.

1 is a block diagram of a language test system using a 700 service according to an embodiment of the present invention,

2 is an internal configuration diagram of the problem database server of FIG. 1;

3 is an internal configuration diagram of a general server of FIG. 1;

4A and 4B are flowcharts illustrating a language test method using 700 services according to an exemplary embodiment of the present invention.

※ Explanation of code for main part of drawing

10: telephone 20: public telephone network

30: private exchange 40: problem database server

50: voice response system server 60: agent terminal

70: teacher terminal 80: overall server

82: problem reading unit 84: problem updating unit

86: evaluation unit 88: evaluation result storage unit

90 control unit 92 charging unit

100: pre-talking terminal

In order to achieve the above object, the language ability test system using the 700 service according to a preferred embodiment of the present invention, in the system for providing 700 services to customers through a public telephone network,

A private exchange connected to the public telephone network; A problem database server that stores a test type-specific problem for a plurality of foreign languages; Providing the customer with a step-by-step announcement for the language proficiency test step by step, and voice-problems for the test type of the foreign language requested by the customer and the contents of the evaluation results inputted to the customer's phone via the private exchange and the public telephone network Voice response system server; And a general server that manages the problem database server, controls the language ability test operation of the customer through the 700 service, and controls the operation of the voice response system server to transmit the evaluation contents.

In addition, the language ability test method using the 700 service according to the present invention, when the customer is connected to the telephone system through the 700 service to the language ability test using the 700 service, the initial announcement to the telephone of the customer through the public telephone network A first process of transmitting to a; A second step of, when the customer selects a language and test type for the language ability test, voices a problem according to the selected language and test type and transmits the problem to the telephone of the customer through the public telephone network; And a third process of evaluating the customer's answer to the problem input through the public telephone network, and then transmitting the evaluation result to the customer's telephone.

Hereinafter, a language test system and method using a 700 service according to an embodiment of the present invention will be described with reference to the accompanying drawings.

1 is a configuration diagram of a language test system using a 700 service according to an embodiment of the present invention, a wired or wireless telephone 10 of a customer connected to a public switched telephone network (PSTN) 20; A private branch exchange (PBX) 30 connected to the public telephone network 20 and having a predetermined external telephone line; A problem database server 40 in which a problem per test type for a plurality of foreign languages is stored; Providing the customer with a step-by-step announcement for the language ability test step by step, and the voice of the test type of the foreign language requested by the customer and the content of the evaluation results inputted by the customer through the private exchange 30 and the public telephone network (20) An audio response system server 50 for transmitting to the telephone 10 of the apparatus; A general server 80 that manages the problem database server 40, controls a language test operation of a customer through 700 services, and controls an operation of the voice response system server 50 to transmit evaluation contents; A counselor terminal 60 for carrying out telephone consultation with the customer via the private exchange 30 and the public telephone network 20; A teacher terminal 70 for answering questions generated during language study of the customer through the private exchange 30 and the public telephone network 20; And a pre-talking terminal 100 for free talking with the customer through the private exchange 30 and the public telephone network 20.

As illustrated in FIG. 2, the problem database server 40 includes a plurality of databases 42 and 44 partitioned by foreign language (eg, English, Japanese, Chinese, French, German, etc.). Each of the databases 42 and 44 is equipped with a problem database for listening test in which a problem for listening test is stored and a problem database for level test in which a problem for level test is stored. That is, the English database 42 is provided with a problem database 42a for listening test and a problem database 42b for level test, and the German database 44 also has a problem database 44a for listening test and a problem database for level test. 44b is provided. The listening test problem databases 42a and 44a store 10 test data, 20 test data, 30 test data, and the like, and each test data includes a plurality of test data according to the type of the problem. Subdivided into types. In FIG. 2, although English and German are illustrated as examples, the Japanese, Chinese, and French languages are also configured as described above.

And, the overall server 80, as illustrated in Figure 3, the problem reading unit 82 for reading out the problem in the problem database server 40 to transmit to the voice response system server 50; A problem updating unit (84) for regularly or irregularly updating a problem in the problem database server (40); An evaluation unit 86 evaluating a customer's answer input through the public telephone network 20 and the private exchange 30; An evaluation result storage unit 88 for storing evaluation results for each customer evaluated by the evaluation unit 86; Control unit for controlling the operation of each unit, and controls the private exchange 30 and the voice response system server 50 so that the evaluation result for each customer evaluated by the evaluation unit 86 is transmitted to the telephone 10 of the customer 90; And a charging unit 92 for charging a customer who performs a language test through the 700 service.

In addition, the counselor terminal 60, the teacher terminal 70, and the pre-talking terminal 100 of FIG. 1 are controlled by the general server 80. The counselor terminal 60, teacher terminal 70, and pre-talking terminal 100 are constituted by a wired or wireless telephone.

In FIG. 1, the private exchange 30 and the general server 80 are separately shown, but the private exchange 30 may be included in the general server 80.

Next, a language test operation using the 700 service according to an embodiment of the present invention will be described with reference to the flowcharts of FIGS. 4A and 4B.

First, after the customer off-hooks the telephone 10, the user inputs a predetermined 700 service number (that is, a connection number to a system that can test a language ability using the 700 service) using the dial pad (step). S10). Accordingly, the outgoing signal of the customer is transmitted to the managing server 80 through the public telephone network 20 and the private exchange 30. At this time, a call line is already formed between the telephone 10 of the customer and the collective server 80 by the private exchange 30.

Subsequently, the general server 80 controls the voice response system server 50 so as to receive an initial announcement (for example, "Hello! This is a language test program. A fee of 200 won per 30 seconds is charged in addition to the telephone fee. "Please cut before the sound, if you want to use the information, please press the" # "button", etc.) to the customer's phone 10 through the private exchange 30 and the public telephone network (20) (Step S12).

When the customer hears the initial announcement heard through the handset of his telephone 10 and presses the "#" button ("Yes" in step S14), the DTMF signal corresponding to the "#" button is transmitted to the public telephone network 20 And the private exchange 30 to the general server 80, the general server 80 controls the voice response system server 50 to guide the customer to select a language (foreign language) to be tested. Comment (for example, "1 for English, 2 for Japanese, 3 for Chinese, 4 for French, 5 for German, please select the language you want to test", etc.) 30) and to the telephone 10 of the customer via the public telephone network 20 (step S16).

The customer listens to the announcement heard through the handset of his telephone 10 and selects the desired language (step S18). That is, assuming that the customer presses the first (English), the DTMF signal corresponding to the first is transmitted to the managing server 80 through the public telephone network 20 and the private exchange 30.

Accordingly, the general server 80 controls the voice-response system server 50 to select a desired detailed option (for example, "a listening test is one time, a level test is two times, and pre-talking is performed."). 3, the problem inquiry number 4, the agent connection press 0 ", etc.") is sent to the telephone 10 of the customer via the private exchange 30 and the public telephone network 20 (step) S20).

The customer listens to the announcement heard through the handset of his telephone 10 and selects the desired detail option.

If the customer presses the first (listening test), the DTMT signal corresponding to the first is transmitted to the general server 80 through the public telephone network 20 and the private exchange 30, and the general server. 80 determines that the current customer wants a hearing test based on the input DTMF signal. Then, the general server 80 controls the voice response system server 50 to select a desired number of questions (for example, "a listening test. 20 questions are 1, 30 questions are 2, 10 questions are Press 3 ", etc.) is transmitted to the telephone 10 of the customer through the private exchange 30 and the public telephone network (20). When the customer presses 1 (20 questions), for example, the general server 80 controls the voice response system server 50 to select a desired problem type (for example, "the type of problem is 1"). Number from 99 to 99. Please press the type of information you want "and the like) through the private exchange 30 and the public telephone network 20 to the customer's telephone (10). When the customer presses the desired number from 1 to 99, the DTMF signal corresponding thereto is transmitted to the managing server 80 through the public telephone network 20 and the private exchange 30 (step S22). Here, the customer can select the class to be tested. That is, the general server 80 controls the voice response system server 50 to allow the customer to input his / her listening ability level in advance in the listening test (for example, “If your listening ability grade is the best, Press 1, advanced 2, intermediate 3, intermediate 4, beginner 5, and beginner 6). Transfer to the customer's phone 10 through. The reason for allowing his / her own listening level to be pre-populated is to promptly submit a problem for the customer's listening level. Of course, even without the listening ability input operation of the customer, the problem may be evenly selected from each level to perform the listening test for the customer.

Accordingly, the overall server 80 reads out 20 questions of listening test for the problem type selected by the customer from the corresponding database 42a in the problem database server 40, and the private exchange 30 and the public telephone network 20 ) Is sequentially transmitted to the telephone 10 of the customer, but the problem voiced by the voice response system server 50 is sequentially transmitted to the telephone 10 of the customer (step S24). In this case, if the customer inputs his or her listening ability level in advance, 20 questions corresponding to the problem type selected by the customer are read and provided from among the problems corresponding to the grade. The customer inputs an answer using the dial pad each time a problem is finished while listening to a listening test problem heard through the handset of his telephone 10 (step S26).

In this way, when all 20 questions are transmitted to the customer, and all the answers to the 20 questions are input from the customer ("Yes" in step S28), the overall server 80 evaluates the entered answer (step S30). Then, the general server 80 controls the voice response system server 50 to voice the evaluation result and transmits the result to the telephone 10 of the customer through the private exchange 30 and the public telephone network 20 ( Step S32). Of course, the listening test evaluation result for the customer is stored in the evaluation result storage unit 88. The evaluation result sent to the customer's phone 10 is, for example, "Good job. Your listening test result is 75 points with 15 correct answers and 5 incorrect answers. Rehearing of wrong problem (meaning test) is 1 , Commentary is "2."

On the other hand, when the customer presses the second (ie level test) in the above detailed selection step, the DTMT signal corresponding to the second is transmitted through the public telephone network 20 and the private switch 30 to the general server 80. ), The overall server 80 determines that the current customer wants a level test based on the input DTMF signal. In addition, the general server 80 controls the voice response system server 50 to select a test object suitable for his / her academic ability (for example, “1 for elementary school students, 2 for junior high students, and 3 for high school students”). , 4 for college students and the general public, 5 for business English ", etc.," to the customer's telephone 10 through the private exchange 30 and the public telephone network 20. When the customer presses the number 1 (elementary school student), for example (step S34), the general server 80 controls the voice response system server 50 to determine a predetermined announcement (for example, "level test. 00 questions." Please listen carefully and press the desired number. ") Is sent to the customer's telephone 10 through the private exchange 30 and the public telephone network 20, and then in the problem database server 40 Randomly read the level test problem suitable for elementary school students in the database (42b) and transmits sequentially to the telephone 10 of the customer through the private exchange 30 and the public telephone network 20, the voice response system server The problem voiced by 50 is sequentially transmitted to the customer's telephone 10 (step S36). The customer inputs an answer using the dial pad each time a problem is finished, listening to the level test problem heard by the handset of his telephone 10 (step S38).

In this way, when all of the predetermined questions are transmitted to the customer, and all the answers to the predetermined questions are input from the customer ("Yes" in step S40), the overall server 80 evaluates the entered answer (step S42). Then, the general server 80 controls the voice response system server 50 to voice the evaluation result and transmits the result to the telephone 10 of the customer through the private exchange 30 and the public telephone network 20 ( Step S44). Of course, the evaluation result of the level test for the customer is stored in the evaluation result storage unit 88. The evaluation result sent to the customer's phone 10 is, for example, "Good job. You are a top grade elementary student and it is effective to go through one or two additional tests to determine the correct level. Listening test problem experience is 2 times. " In the above-described level test, the listening level of the customer may be subdivided into a part for testing the speaking level of the customer.

When the customer presses three times (ie, pre-talking) in the detailed selection step, the DTMT signal corresponding to the third time is transmitted through the public telephone network 20 and the private exchange 30 to the overall server 80. ), And the overall server 80 determines that the current customer wants pre-talking based on the input DTMF signal. In addition, the general server 80 controls the voice response system server 50 to select a desired pre-talking partner (for example, "native speaker is number 1, Korean speaker is number 2, and information usage fee is 30". 150 won per second will be added to the customer's telephone 10 through the private exchange 30 and the public telephone network 20). Accordingly, when the customer selects one of the pre-talking partners (step S46), that is, pressing 1 or 2 on the dial pad on the telephone 10, the DTMF signal corresponding to the pressed number is transmitted to the public telephone network ( 20) and the private exchange 30 to the overall server 80, and the overall server 80 determines that a native speaker or a speaker capable of Korean is selected based on the input DTMF signal. Accordingly, the general server 80 controls any one of the pre-talking terminals 100 so that pre-talking with the corresponding customer is made through the private exchange 30 and the public telephone network 20. If the customer and the pre-talking party have been pre-talked to some extent (step S48), and then the customer presses a button indicating the end of pre-talking while indicating the pre-talking end to the pre-talking party (in step S50 Yes ") The general server 80 determines that the customer has stopped pretalking. Then, the pre-talking counterpart evaluates the pre-talking ability of the customer (step S52) and then informs the customer of the evaluation result over the telephone (step S54). Here, the pre-talking evaluation result of the customer is not stored, but when the pre-talking counterpart inputs the pre-talking evaluation result of the customer to the general server 80, it is stored in the evaluation result storage unit 88. If you're in the same industry, you can guess.

As such, when the customer releases the telephone connection after the notification of the evaluation result according to the listening test or level test or pre-talking process selected by the customer is completed (“Yes” in step S56), that is, the customer When the telephone 10 of the on-hook state, the general server 80 is no longer performing the language ability test service for the customer (step S58). However, if the customer presses another option without disconnecting the telephone connection ("No" in step S56), that is, if the customer who has listened the test has made the corresponding button operation because he wants to take the level test, the overall server 80 provides a corresponding service (step S60).

On the other hand, when the customer presses 4 times (problem inquiry) in the above detailed option selection step, the operation flow is not shown in FIG. 4A or FIG. 4B, but the operation is performed similarly to the above-described operation. That is, the DTMT signal corresponding to No. 4 (problem inquiry) is transmitted to the general server 80 through the public telephone network 20 and the private exchange 30, and the general server 80 receives the input DTMF signal. Based on the current customer determines that you want a problem inquiry. Accordingly, the general server 80 controls the voice response system server 50 to provide a predetermined announcement (for example, "a problem inquiry consultation corner. The information usage fee is added at 50 won per 30 seconds"). ) Is transmitted to the customer's telephone 10 through the private exchange 30 and the public telephone network 20. Then, the general server 80 connects any one of the teacher terminals in the plurality of teacher terminals 70 with the telephone 10 of the corresponding customer through the private switch 30 and the public telephone network 20. Thus, the teacher using the teacher terminal 70, the phone directly with the customer to solve the problem that the customer has doubts during language study.

In addition, when the customer presses 0 (the counselor connection) in the detailed selection step, the operation flow thereof is not shown in FIG. 4A or FIG. 4B, but in this case, the operation is performed in a similar manner to the above-described operation. All. That is, the DTMT signal corresponding to 0 (the agent connection) is transmitted to the general server 80 through the public telephone network 20 and the private exchange 30, and the general server 80 receives the input DTMF signal. Based on the current customer determines that the agent wants to connect. Accordingly, the general server 80 connects any one of the counselor terminals in the plurality of counselor terminals 60 with the corresponding telephone 10 of the customer through the private switch 30 and the public telephone network 20. Thus, the counselor using the counselor terminal 60 directly answers the customer's question while talking on the phone with the client.

Each of the above-described listening test, level test, pre-talking, problem inquiry, agent connection is missing from the description, the contents of the above listening test, level test, pre-talking, problem inquiry, agent connection operation This is all included in the description. That is, when the listening test, the level test, the pre-talking, the problem inquiry, and the agent connection are terminated, the general server 80 controls the voice response system server 50 after each operation is terminated. For example, a message such as "Press the" * "button to switch to the previous step, and press the" # "button to switch to the first step," the announcement through the private exchange 30 and the public telephone network 20 Transfer to the customer's telephone (10). As a result, for example, the customer who has undergone the listening test can take the level test again, and the customer who has undergone the level test can receive the listening test again.

While the above-described operation (operation such as listening test, level test, pre-talking, problem inquiry, etc.) is being performed, the charging unit 92 in the general-purpose server 80 charges according to a prescribed rule.

In the above-described embodiment of the present invention, the 700 service is applied to the wired network. However, when the phone 10 is a mobile terminal such as a mobile phone or a PDA, the operation of the above-described embodiment of the present invention is applied to the wireless network. .

As described in detail above, according to the present invention, it is easy to test the language ability for the customer who has accessed by using the 700 service, so that the evaluation result is immediately notified to the corresponding customer. The ability to instantly know the state of language proficiency is a great help in improving your skills.

On the other hand, the present invention is not limited to the above-described embodiment, but can be carried out by modifying and modifying within the scope not departing from the gist of the present invention, the technical idea that such modifications and variations are also within the scope of the claims Must see

Claims (11)

In the system of 700 services to customers through a public telephone network, A private exchange connected to the public telephone network; A problem database server that stores a test type-specific problem for a plurality of foreign languages; Providing the customer with a step-by-step announcement for the language proficiency test step by step, and voice-problems for the test type of the foreign language requested by the customer and the contents of the evaluation results inputted to the customer's phone via the private exchange and the public telephone network Voice response system server; And 700 service, characterized in that for managing the problem database server, to control the language test operation of the customer through the 700 service, the general server for controlling the operation of the voice response system server for transmission of the evaluation content Language test system used. The method of claim 1, The problem database server may include a plurality of databases partitioned by foreign language areas, and each database may include a problem database for listening test, in which a problem for listening test is stored, and a problem database for level test, in which a problem for level test is stored. Language test system using 700 services. The method of claim 1, The general server includes: a problem reading unit for reading a problem in the problem database server and transmitting the problem to the voice response system server; A problem updating unit for updating a problem in the problem database server; An evaluation unit evaluating a customer's answer input through the public telephone network and a private exchange; An evaluation result storage unit for storing evaluation results for each customer evaluated by the evaluation unit; And a control unit for controlling the operation of each unit and controlling the private exchange and the voice response system server so that the evaluation result for each customer evaluated by the evaluation unit is transmitted to the telephone of the corresponding customer. Language test system. The method of claim 3, wherein The comprehensive server, the language ability test system using the 700 service, characterized in that the billing unit for charging the customer for the language ability test through the 700 service is further added. The method of claim 1, A counselor terminal for telephone consultation with the customer through the private exchange and the public telephone network; A teacher terminal for answering questions incurred during language study of the customer through the private exchange and the public telephone network; And a pre-talking terminal for pre-talking with the customer through the private exchange and the public telephone network, wherein the counselor terminal, the teacher terminal, and the pre-talking terminal are controlled by the general server. Language test system using the system. A first step of transmitting an initial announcement to a telephone of a corresponding customer through a public telephone network when the client accesses a system capable of language proficiency testing using the 700 service by telephone; A second step of, when the customer selects a language and test type for the language ability test, voices a problem according to the selected language and test type and transmits the problem to the telephone of the customer through the public telephone network; And And evaluating a customer's answer to the problem input through the public telephone network, and performing a voice process on the evaluation result and transmitting the result to a telephone of the customer. . The method of claim 6, The test type is a language test method using a 700 service, characterized in that divided into listening test, level test and free talking for each language. The method of claim 7, wherein When the customer selects a listening test, the language ability test method using 700 services, characterized in that the number of questions and types of problems, and the grade to be tested can be selected. The method of claim 7, wherein When the customer selects a level test, the language ability test method using 700 services, characterized in that the selection of the test target according to his or her education. The method of claim 7, wherein When the customer selects the pre-talking method of testing the language ability using the 700 service, characterized in that the selection between the native speaker and the speaker who can speak Korean. The method of claim 6, Conducting a telephone consultation with the customer; And a process of answering the questions generated during language study of the customer.