KR20030077768A - Self-reception system - Google Patents

Abstract

PURPOSE: An unmanned reception system is provided to reduce operation cost by processing a reception business even if a staff is not resided and to enable a right person confirm a visitor directly. CONSTITUTION: An unmanned reception device(100) includes a display part displaying information, an input part for inputting the visitor information, and a control part controlling guide according to the visitor information. A server(30) controls Internet connection and a company network, and the unmanned reception device(100). Databases(31,32) are connected to the server(30) and store the visitor booking information. A staff terminal(50) is connected to the network. An exchange device(40) controls an exchange access line(20) and an office line by connecting to the unmanned reception device(100).

Description

Self-reception system {Self-reception system}

The present invention relates to an unmanned reception system capable of processing visits of visitors unattended.

In general, companies and government offices operate information desks or visitor centers for visitors. Visitors make a reservation in advance or make a telephone call with a staff member through a resident staff at the information desk and confirm their identity to use the visitor whose identity and business have been confirmed.

As described above, in the prior art, a separate information desk or a visitor center should be provided for the processing of the visitor, and the staff had to reside in the information desk or the visitor center. Accordingly, there is a disadvantage in that a separate cost for operation is spent.

Therefore, an object of the present invention is to solve the above problems, and an object of the present invention is to provide an unattended reception system capable of processing visitor work even if an employee does not reside.

1 is a block diagram illustrating an unwelded reception system according to the present invention.

Figure 2 is a perspective view for explaining the unwelded apparatus of the unwelded reception system according to the present invention.

Figure 3 is a block diagram for explaining the configuration of the unwelded reception apparatus according to the present invention.

4 is a flowchart illustrating the operation of the unwelded reception system according to the present invention.

* Description of the symbols for the main parts of the drawings *

30: server 31: database

40: exchange device 50: employee terminal

60: LAN 100: Unmanned reception device

110: base 120: display unit

121: display driver 122: backlight

123: backlight driving unit 130: input unit

140: handset 141: telephone connection

150: the image pickup unit 160: card reader unit

170: storage unit 180: control unit

190: network connection unit 201: voice signal generation unit

202: Speaker

The unmanned reception system according to the present invention for achieving the above object, the unmanned reception system including a display unit for displaying information, an input unit for inputting the visitor information, and a control unit for controlling whether to guide the visit according to the visitor information It is characterized by comprising a reception device.

Hereinafter, with reference to the accompanying drawings to describe the present invention in detail.

1 is a block diagram illustrating an unwelded reception system according to the present invention.

Referring to FIG. 1, the unmanned reception system according to the present invention is connected to a local area network (LAN) 60, which is a server 30 for connecting to the Internet 10, and a server 30. A plurality of databases 31 and 32 and a plurality of employee terminals 50 are connected. In addition, the LAN 60 is connected to an exchange device 40 for connecting an internal telephone through a trunk line 20. And the unmanned reception device 100 according to the present invention is connected to the LAN 60 and the exchange device 40.

Figure 2 is a perspective view for explaining the unwelded apparatus of the unwelded reception system according to the present invention.

Referring to FIG. 2, the unwelded reception apparatus 100 according to the present invention includes a base 110 supported on a bottom surface, and a display unit 120 displaying information on the base 110 is provided. . The display unit 120 can be easily implemented as a TFT LCD.

In addition, the unwelded reception apparatus 100 according to the present invention is provided with an input unit 130 for inputting information at the lower end of the display unit 120. The input unit 130 is provided in a sliding type so that it can be accommodated in the body of the unwelded reception apparatus 100.

In addition, a handset 140 for a voice call is installed on one side of the body of the unreceived reception device 100 according to the present invention, and a photographing unit 150 is provided on the display unit 120 to take an image. One side of the display unit 120 is provided with a card reader unit 160 for reading an RF or magnetic card. The card reader unit 160 may be used to read and leave the employee's pass, for the employee's commute and work leaving management and access control area.

Figure 3 is a block diagram for explaining the configuration of the unwelded reception apparatus according to the present invention.

Referring to FIG. 3, the unmanned reception apparatus 100 according to the present invention includes a controller 180 for controlling an overall operation, and includes the input unit 130, the image photographing unit 150, and a card reader unit ( 160 is connected to the controller 180. In addition, a storage unit 170 that stores data is connected to the controller 180.

The display driver 121 driving the display unit 120 is connected to the controller 180, and the backlight driver 123 driving the backlight 122 illuminating the display unit 120 is connected to the controller 180. . The telephone connection unit 141 is connected to the control unit 180 so that the telephone call can be made through the switching device 40, and the handset unit 140 is connected to the telephone connection unit 141.

In addition, the unmanned reception apparatus 100 according to the present invention includes a network connection unit 190 to be connected to a local area network LAN 60, and the network connection unit 190 is connected to the control unit 180. In the present embodiment, the network connection unit 190 is for connecting to the LAN 60, but the network connection unit 190 may be any one of Bluetooth, serial communication, parallel communication, IEEE1394 or USB including wired and wireless LAN. .

In addition, the controller 180 is connected to a voice signal generator 201 for generating a voice signal for voice guidance, and a speaker 202 is connected to the voice signal generator 201.

Hereinafter will be described the operation of the unwelded reception system according to the present invention.

Figure 4 is a flow chart for explaining the operation of the unmanned reception system according to the present invention. Referring to Figure 4, the person in charge performs a visitor reservation through the employee terminal (50) (S10). The reservation details include the visitor's identity, affiliation and contact information. The reservation contents are transmitted to the server 30 via the LAN 60, and the server 30 stores the reservation contents in the database 31.

The visitor inputs the visitor's information into the unwelcome reception apparatus 100. The visitor inputs the visitor's information and the information of the person in charge through the input unit 130 (S20).

The controller 180 transmits the information input through the input unit 130 to the server 30 through the network connection unit 190. The server receives the information transmitted from the unattended receiving apparatus, and compares the received information with the information stored in the database 31 to determine the reservation status of the visitor. And the server 30 transmits the result to the unmanned reception apparatus 100.

The controller 180 of the unwelcome reception apparatus 100 determines whether the visitor is reserved (S30). If it is determined in step S30 that the visitor is reserved, the controller 180 notifies the visit by transmitting the visit information to the employee terminal 40 of the person in charge (S40). According to step S40, the employee terminal 50 of the person in charge displays the visitor's visit and the visitor's information accordingly.

The person in charge recognizes the information displayed on his employee terminal 50, and the controller 180 determines whether the visitor is confirmed (S50). If the person in charge does not input the visitor's confirmation, the controller 180 controls the display driver 121 to output the welcome message of the visitor to the display unit 120 (S60).

On the other hand, if it is determined in step S30 that it is not reserved, the controller 180 controls the display driver 121 to display that it is not reserved on the display unit 120. The controller 180 controls the display driver 121 to display the person in charge search screen on the display unit 120. Accordingly, the visitor inputs the visitor's information through the input unit 130 and searches for the person in charge to meet (S70).

When the searching of the person in charge is completed in step S70, the controller 180 notifies the person in charge by transmitting visit information to the employee terminal 50 of the person in charge through the network connection unit 190 (S80). Accordingly, the employee terminal 50 of the person in charge displays the visitor's visit and the corresponding information.

The controller 180 determines whether the person in charge wants to talk to the visitor (S90). In step S90, the controller 180 determines whether a representative inputs a call command through the employee terminal 50. When the person in charge inputs a call command, the controller 180 transmits a call command to the switching device 40.

The exchange device 40 connects the unattended reception device 100 and the premises telephone in accordance with the call command. Accordingly, the telephone connection unit 141 is connected to the telephone of the person in charge, and the visitor may talk to the person in charge through the handset 140 (S100).

In addition, the controller 180 determines whether the person in charge wants to check the visitor through the image (S110). In step S110, the controller 180 determines whether the person in charge inputs an image confirmation command through the employee terminal 50. When the person in charge inputs an image confirmation command, the controller 180 captures an image of the visitor through the image capturing unit 150. Accordingly, the controller 180 transmits the image data photographed through the image photographing unit 150 to the employee terminal 50 (S120). Accordingly, the person in charge can check the visitor through the video. The person in charge can also make a phone call with the visitor while watching the video.

The person in charge checks the visitor and then inputs a confirmation completion command, and the controller 180 determines whether the visitor check is completed according to information input by the person in charge to the employee terminal 50 (S130). If it is determined in step S130 that the visitor check is completed, the controller 180 controls the display driver 121 to output the welcome message of the visitor to the display unit 120 (S60).

However, if the visitor confirmation is not completed in step S130, the controller 180 controls the display driver 121 to display the visit rejection message on the display unit 120 (S140). In this case, instead of the rejection message, the person in charge may be notified.

Hereinafter will be described the operation for access control of the employee.

The employee inserts an RFID or magnetic type pass into or near the card reader unit 160 provided in the unreceived reception device 100 installed at the place to be accessed. Accordingly, the card reader unit 160 reads out information about the pass.

The controller 180 transmits the information read through the card reader 160 to the server 30. The server 30 receives the information transmitted from the unattended reception apparatus 100, and compares the received information with the information of the employee stored in the database 31 to determine whether the employee and access restrictions.

In addition, the server 30 retransmits the determination result to the unattended receiving apparatus 100. The controller 180 of the unreceived reception device 100 receives information transmitted from the server 30. In addition, the controller 180 displays an access control zone message on the display unit 120 when access is to be restricted according to the result. However, if the result transmitted from the server 30 is an access permission, the controller 180 displays an access permission message on the display unit 120. At this time, the locking or opening of the door (not shown) is controlled according to access restriction or permission.

As described above, according to the unattended reception system according to the present invention, it is not necessary to provide a separate information desk or visitor center for the processing of visitors in a company, a research institute or a public office, as well as the staff does not have to stay in operation costs. It can be reduced, and the person in charge can check the visitor directly. In addition to receiving visitors, employees can manage their commute and control access by using their pass.

Claims (8)

In unmanned reception systems, The unmanned reception system comprising a display unit for displaying information, an input unit for inputting visitor information, and a control unit for controlling the guide of the visit according to the visitor information. The method of claim 1, The unmanned reception system, A server controlling an internet connection and an in-house network and controlling the unattended reception device; A database connected to the server and storing visitor reservation information; An employee terminal connected to the network; And an exchange device connected to the unmanned reception device to control a trunk line and an internal telephone call. The method of claim 2, The database may further include pre-configured person information, person search information for the unscheduled visitor and person absence information. The method of claim 2, The unmanned reception device, A storage unit for storing an operation program and data of the unmanned reception apparatus, a network connection unit for connecting to the server through the network, and a preset voice guide according to data stored in the storage unit under control of the controller A voice signal generator for generating a voice signal, and a speaker for outputting a voice signal generated by the voice signal generator, And the control unit displays a visit guide message on the display unit according to the visitor information input through the input unit and the visitor reservation information stored in the database. The method of claim 4, wherein The merchant unattended receiving apparatus further includes an image photographing unit installed at one side of the display unit to photograph the visitor. And the control unit transmits the image of the visitor photographed through the image photographing unit to the staff terminal of the person in charge. The method of claim 2, The unmanned reception device includes a telephone connection part connected to the exchange device and a handset for a call, The exchange device is unattended reception system, characterized in that connected to the telephone of the person in charge. The method of claim 4, wherein The unattended receiving apparatus further includes a card reader unit for reading a predetermined pass. The method of claim 4, wherein The network connection unit is unmanned reception system, characterized in that any one of the wired or wireless LAN, Bluetooth, serial communication, parallel communication, IEEE1394 or USB.