KR20030027808A - Transaction supporting system and method - Google Patents

Abstract

PURPOSE: To provide a deal support system to support reuse of used goods. CONSTITUTION: This deal support system is provided with a recovery center 20 where used devices recovered when products are sold are stacked, a recovery control terminal 21 to register information of the used devices recovered, and a site 11 to display information of the used devices registered on a network, and accept orders for them through the network. The site 11 transmits information to request for maintenance to a maintenance company when used devices are registered. The site 11 accepts registration of used devices from general users, and when they are registered, it gives an instruction for recovery to a carrier. The site 11 transmits information to request delivery of ordered devices to a dealer when the used devices displayed are ordered.

Description

Transaction Support System and Transaction Support Method {TRANSACTION SUPPORTING SYSTEM AND METHOD}

The present invention relates to a transaction support system and a transaction support method, and more particularly, to a technology for facilitating distribution of used products.

In recent years, environmental issues are important, and as one of the methods for dealing with environmental problems, distribution of used industrial products as used goods can be considered.

However, the recovery and sale of second-hand goods require enormous costs and efforts, and thus the functions are not efficiently performed.

The present invention has been made in view of the above circumstances, and an object thereof is to provide a transaction support system and method for supporting the recycling of used goods.

BRIEF DESCRIPTION OF THE DRAWINGS The figure which shows the structure of the transaction support system of the used product which concerns on embodiment of this invention.

FIG. 2 is a diagram showing the configuration of the site 11 shown in FIG.

3 is a diagram showing an example of the contents of the user information DB.

4 is a diagram showing an example of the contents of the device information DB.

5 is a view for explaining the configuration and function of a recovery center.

6 illustrates an example of a login screen;

7 is a diagram illustrating an example of a process selection screen;

8 is a flowchart for explaining a system operation at the time of second-hand goods collection.

Fig. 9 is a flowchart for explaining the operation of the system at the time of uploading used goods.

10 is a flowchart for explaining a system operation during maintenance processing.

Fig. 11 is a flowchart for explaining a system operation when purchasing a product by a general user.

12 is a flowchart for explaining a system operation when purchasing a product by a general user.

<Description of the symbols for the main parts of the drawings>

11: site

111: server

112: user information DB

113: device information DB

114: terminal for management

20: recovery center

21: collection management terminal

30: maintenance company

31: maintenance management terminal

40: shipping company

41: distribution management terminal

In order to achieve the above object, a transaction support system according to the present invention includes a collection center for accumulating used devices recovered at the time of sale of a product, registration means for registering information of the used devices recovered at the collection center; A disclosure means for releasing the registered used device information on the network as information on the device for sale, an acceptance means for accepting an order of the device disclosed by the disclosure means through the network, and an acceptance by the acceptance means. And a notification means for notifying the carrier about the ordered device.

Moreover, you may be provided with the registration means which registers the information of the device which wants to sell to the said publication means.

In addition, in response to registration by the registration means, a means for requesting a predetermined carrier to request collection of the device may be provided via means for transmitting over the network.

The recovery center may also be provided with means for transmitting information for requesting a repair person to repair the recovered device via a network.

In addition, a means for accepting a purchase application for a device disclosed as a target for sale by the disclosure means, and in response to the received purchase request, transmitting information for requesting delivery of the purchased device to a predetermined carrier through a network. Means may be provided.

In addition, a means for accepting a purchase application for a device that is disclosed for sale by the disclosure means, an aggregation means for counting a purchase amount and a purchase amount for each user, and a sales amount and a purchase amount counted by the aggregation means A payment means for performing a process for charging or paying the difference may be provided.

For example, the collection center includes means for transmitting information for requesting repair of the recovered equipment to a predetermined service provider through a network, and the disclosure means repairs a predetermined maintenance company to each device for a purchaser. Means shall be provided to state that a contract has been granted.

The transaction support method according to the second aspect of the present invention for achieving the above object is to accumulate the used device collected at the time of sale of the product, register the information of the accumulated used device in a computer, and repair the recovered device. Send the information for requesting the repair person to the repair person via the network, register the information on the repair result in the computer, and release the information of the registered and used device which has been repaired on the network as the information of the target device for sale. And accepting an open order of the used device through the network, and notifying the transporter of the information through the network to deliver the ordered device according to the received order.

Further, the computer program according to the third aspect of the present invention receives the registration of the device information about the used device recovered at the time of sale of the product to the computer or the computer group, and the information on the repair of the used device that has been registered is completed. The registration is accepted, the information of the registered used device which has been repaired is disclosed on the network as the information of the device for sale, and a process for accepting the order of the released used device via the network is executed.

(Example)

EMBODIMENT OF THE INVENTION Hereinafter, embodiment of this invention is described in detail.

As shown in FIG. 1, the transaction support system according to this embodiment is directly connected to the site 11 disposed on the Internet IN, the Internet IN, or through an intranet LAN, an Internet gateway, an access point, or the like. It consists of a number of connection management terminal 21 and, maintenance management terminal 31, a distribution control terminal 41 and a user terminal _{(51 (51 1 ~51 n)} ).

The site 11 provides a cyber market, and as shown in FIG. 2, the server 111, the user information DB (database) 112, the device information DB 113, and the management terminal 114 are provided. It is provided.

The server 111 has a function as a WWW server (web control function) and a function as a database server (DB control function). In addition, the server 111 does not need to be physically comprised by one computer apparatus, but may be comprised by several computer.

The server 111 receives the authentication from another terminal via the Internet IN as a WWW server and performs authentication processing, further provides a process selection screen, extracts information from the databases 112 and 113 according to the selected process, and displays the home page. Is dynamically created and provided to the user terminal of the access source. In addition, it receives information input from another terminal.

The server 111 accesses the user information DB 112 and the device information DB 113 as a DB server to read, register and update information.

As shown in Fig. 3, the user information DB 112 includes ID, password, type, name and name, contact person name, contact information (address, phone number, Information such as facsimile number), e-mail address, transaction history, balance of accounts received or paid.

Here, [ID] is an identifier assigned by the site 11. [Password] is authentication information required for accessing the site 11. [Type] is information indicating whether the user is a general user, a recovery center, a sales company, a maintenance company, or a transportation company related to the operation of this system. Site 11 identifies the accessor by ID and authenticates the accessor by ID and password. [Name and Name] is the name or name of an accessor, such as an individual name, a company name, a research institute name, a university name, and the like. [Contact Person Name] is the name of the person in charge of the site 11 when the user is a corporation or a group. [Contact] is a contact number of the user or the person in charge, and includes an address, a telephone number, a facsimile number, and the like. An e-mail address is an e-mail address of a user or a person in charge. [Transaction history] is a history of transactions of used OA devices through the site (11). [Receipt Account / Payment Account] is a receipt account or payment account of a used OA device transacted through the site 11.

The device information DB 113 stores information on used OA devices that are to be traded through the site 11 (in the cyber market provided by the site 11).

As shown in Fig. 4, information registered in the device information DB 113 includes a product ID, an entry date, an exhibitor, a type, a product name, a form, a production date, a manufacturer, a training year, management and maintenance, management and maintenance contents, Includes information such as ratings, prices, and images. Here, [product ID] is identification information unique to the used OA apparatus being traded. [Date of Entry] is a date when the device is registered on this site (11). The exhibitor is information specifying the vendor or individual who submitted the used OA. [Type] represents the product genre of the registered device. [Product name], [Form], [Date of manufacture] and [Manufacturer] are information for specifying the registered device. [Years of use] is information indicating how long the OA device has been used. [Management and Maintenance] is information indicating whether management and maintenance have been completed by the maintenance company. [Content of management / maintenance] is information indicating the contents of management / maintenance (parts replacement, repair, reinforcement, etc.) of equipment which has been managed and maintained. [Evaluation] is an evaluation of equipment after management and maintenance. [Price] is a selling price and is set based on objective judgment of the collection center according to the number of years of use or evaluation. [Image] is image data of the device.

The management terminal 114 of FIG. 2 is a terminal for newly registering information in the user information DB 112 and the device information DB 113 and updating the registered information.

The recovery center 20 shown in Fig. 1 is a facility where used OA equipment is collected and collected. As shown in Fig. 5, each sales company (A, B, C in the drawing) is recovered from a customer in the recovery center 20. One OA is brought in. Each OA device is, for example, a device which is acquired (received by a seller for used goods as part of the price of a new product) and recovered from the customer when each sales company sells a new product to a customer.

In addition, used OA equipment recovered from the general user is also brought into the collection center 20.

Used OA equipment brought into the recovery center 20 is maintained (repaired) and then sold in the cyber market provided by the site 11. Used OAs sold are taken out to the purchaser.

The collection management terminal 21 includes a personal computer, a workstation, and the like, and includes a communication unit, a display unit, an input unit, a control unit, and the like, and registers information on the used OA device brought into the collection center 20 on the site 11. do.

The maintenance company 30 maintains used OA equipment collected at the recovery center 20, and manages and maintains (maintenance, repair) the OA equipment sold at the site 11. The maintenance management terminal 31 is comprised with a normal personal computer and a portable terminal, and accesses the server 111, and references the information of the OA apparatus collect | recovered in the collection center 20, etc.

The transport company 40 collects used OA devices provided by the general user and transports them to the recovery center 20, and also transports used OA devices purchased from the site 11 to the purchaser by the general user. do.

The distribution management terminal 41 is installed in the transport company 40 or the like to confirm the transport request and registers the transport result.

The user terminals 51 (51 ₁ to 51 _n ) are constituted by personal computers and portable terminals held by the general user, and upload or refer to the sales information and the desired sales information to the server 111.

Next, the system operation of the above configuration will be described.

(User registration)

In order to operate in the cyber market provided by the site 11, it is necessary to register a user. The user's information is registered in the user information DB 112 by user registration. Moreover, user registration is completed beforehand about each sales company which carries used OA apparatus into the collection center 20, the collection center 20, the maintenance company 30, and the transportation company 40 beforehand.

(OA equipment collection processing by sales company)

A plurality of sales companies carry in and collect the used OA equipment collected in their own business activities to the recovery center 20. In the recovery center 20, OA apparatuses manufactured by various types of manufacturers from a plurality of sales companies are integrated.

The person in charge of the collection center 21 starts the process shown by the flowchart of FIG. 8, and first registers the goods receipt information with respect to the used OA apparatus collect | recovered from the collection management terminal 21 (step S11). That is, the person in charge assigns a product ID (the device number may be used as it is) to the used OA device, and the name of the sales company that has collected the OA device, the type of the OA device, the product name, type, and manufacture. Enter the year, date, manufacturer, and years of use.

The collection management terminal 21 uploads the inputted information to the server 111 (step S12), classifies it by sales company, and sends it to each sales company as confirmation information, for example, in the form of an electronic mail or an electronic bulletin board ( Step S13). In addition, at the time of upload, a certain authentication process is performed as needed.

For example, the server 111 receives the access from the collection management terminal 21, performs a predetermined authentication process, and determines whether the access source is the collection management terminal 21 from the contents of the user information DB 112. Then, the number of times of uploaded information is received (step S21), and additionally (newly) registered in the device information DB 113 (step S22).

Further, the server 111 sends the newly registered device information as maintenance information to the maintenance company 30 in the form of an electronic mail or an electronic bulletin board (step S23).

Each sales company checks the contents which the company brought into the collection center 20 and the record notified in step S22 from the collection center 20, and confirms the contents, and if there is an error, returns to the collection center 20. Notify. The person in charge of the collection center 20 confirms the contents, and if necessary, uploads the correction information to the server 111.

(Upload of product by general user)

Consumers can also bring their OA devices to the cyber market.

In this case, the user uploads the information of the OA device in use to the server 111 after finishing the user registration.

For this operation, the user runs a browser, accesses the server 111 through an ISP (Internet Service Provider), etc., and inputs an ID, a password, and the like into the authentication page shown in FIG. The server 111 determines whether the notified ID and password are registered in the user information DB 112, and if not, returns an error message. On the other hand, if it is registered, the login is acknowledged and the process selection screen shown in Fig. 7 is transmitted to the user terminal 51.

As shown in the flowchart of Fig. 9, the user opens the template in the user terminal 51, inputs the device information such as the type of product name, type, date of manufacture, manufacturer, etc. of the device within a range of knowing it (step S31), Upload to server 111 (step S32).

The server 111 receives device information (step S25). And since the access source is a general user and the selected process [upload of used OA apparatus] is selected from the information at the time of authentication and the contents of the user information DB 112, the uploaded apparatus information is converted into the apparatus information DB 113. It registers in a temporary registration area (step S26). Subsequently, the server 111 notifies the collection center 20 of the temporary registered contents by e-mail or an electronic bulletin board for preliminary confirmation (step S27), and further adds user information to the transportation company 40, thereby providing the device. An e-mail or an electronic bulletin board instructing the number of times is generated and sent (step S28).

When the transport company 40 receives the e-mail, the transport company 40 contacts the user and collects the OA device according to its own travel plan and transports it to the recovery center 20. The person in charge of the collection center 20 matches the identification information received by the collection management terminal 21 with respect to the device brought in by the transportation company 40, and the product ID, model, product name, type, date of manufacture, and manufacturer. Information, such as the number of years of use, is uploaded to the server 111.

Moreover, the process which deletes a temporary registration is performed about the apparatus which was collect | recovered in the collection center 20 as a product registered temporarily.

The server 111 additionally registers the uploaded information in the device information DB 113. The registration content is substantially the same as the registration information of the device recovered by the sales company. However, the column of the sales company is blank.

(Maintenance processing)

The maintenance company 30 confirms the maintenance information from the collection center 20 by the maintenance management terminal 31, prepares the personnel arrangement of the maintenance personnel, preparation of equipment, replacement parts, etc., and collects the collection center at an appropriate time. Supply to (20).

The maintenance person checks each equipment collected by the collection center 20, and selects and maintains what is reusable as used goods.

As shown in Fig. 10, the maintenance person or the person in charge of the collection center 20 inputs the maintenance management 21 to the collection management terminal 21, indicating that the maintenance is completed and that the maintenance contents and the evaluation are completed. Then, the inputted information is uploaded to the server 111 (step S36).

When the server 111 receives information such as maintenance contents (step S41), information such as maintenance contents received in the corresponding apparatus information stored in the device information DB 113 is registered (step S42).

Furthermore, the person in charge of the recovery center 20 determines the selling price in consideration of the maintenance result, the market trend, and the opinion of the user who provided the product, inputs the determined selling price, and the collection center 20 photographs the digital camera. Sales price information such as one image is input (step S37), and information such as sales price is uploaded to the server 111 (step S38).

The server 111 receives information such as a selling price (step S43), and further registers information such as the received selling price to the device information stored in the device information DB 113 to update the device information (step S44). ).

In addition, the person in charge of the collection center 20 inputs deletion information to the collection management terminal 21 to delete the device which is determined to be impossible of maintenance or determined to be of no product value (step S39), and the deletion information is sent to the server 111. Upload is performed (step S40). The server 111 receives the deletion information (step S45), and deletes the device information corresponding to the received deletion information from the device information DB 113 (step S46).

(The product purchase by the general user)

The general user can purchase a used OA device through the cyber market provided by the site 11.

In this case, the user drives the browser as shown in Fig. 11, accesses the server 111 via an ISP, etc., enters authentication information such as an ID and a password into the authentication page shown in Fig. 6 (step S51), The authentication information is uploaded to the server 111 (step S52).

The server 111 receives the authentication information (step S61), determines whether the ID and password are registered in the user information DB 112 (step S62), and if not registered (step S62; no), an error The message is returned to the user terminal 51 (step S64). On the other hand, if it is registered (step S62; YES), it is determined that the user is a general user, and the user selects the processing selection screen shown in FIG. The data is transmitted to the terminal 51 (step S63).

The user terminal 51 receives the process selection screen (step S53), and displays this process selection screen. If the user selects [selection and purchase of used OA equipment] (step S54), the user terminal 51 transmits the selection to the server 111 (step S55).

When the server 111 receives the selection (step S65), the server 111 drives the CGI (Common Gateway Interface), and is organized into genres, price ranges, manufacturers, and the like based on information registered in the device information DB 113. A product information page is generated (step S66), and the generated product information page is transmitted to the user terminal 51 (step S67) (it is only necessary to present the previously created page). That is, the server 111 discloses the information of the device registered in the device information DB 113 on the Internet. At this time, only devices, for example, for which prices have been set, are to be disclosed for sale. Further, the device information DB 113 may be set with a specific plug relating to whether or not to make it public.

In addition, each device introduction page reveals the years of use, evaluation after maintenance, price, photo image, etc.

The server 111 usually assists the user in purchasing in the server market using a known purchase card model or the like.

Thereafter, the user terminal 51 receives a product information page (step S56). The user selects a product and uploads an application of the intention to purchase the selected product to the server 111 using the user terminal 51 (step S57).

As shown in FIG. 12, when the server 111 receives a product purchase request (step S68), the server 111 assigns a code such as [Sale reservation required] and the contract establishment information (device to the collection center 20). Information to be specified, price information, etc.) is transmitted (step S69). The recovery center 20 suitably starts a process of conveying the device from the warehouse and bringing it out.

The user terminal 51 receives contract establishment information from the collection center 20 (step S59).

Thereafter, when the server 111 transmits the contract establishment information to the user terminal 51, it is determined whether the customer who has purchased this time has a receipt account balance or a payment account balance (step S70). (Step S70; Yes), new billing data reflecting the current billing amount is generated and confirmed to the customer by e-mail or the like, or printed for mail (Step S71).

The user terminal 51 receives the billing data (step S60).

When the server 111 transmits the billing data to the user terminal 51, the server 111 adds the current transaction contents to the history column of this customer registered in the user information DB 112 (step S72).

Further, the server 111 requests the customer to deliver the goods to the distribution management terminal 41 of the transportation company 40 (step S73).

When the transport company 40 receives the e-mail, it contacts the user and receives the OA device from the collection center according to its operation plan, and transports it to the customer. When the customer receives the goods, the transport company 40 and the server ( 111).

In step S70, when there is no receipt account balance or payment account balance (step S70; no), the processing proceeds to step S73 and the above-described processing is performed.

As described above, according to the present embodiment, the used product recovered by various routes can be put on the market as used goods and recycled. Moreover, there is no need for sales representatives to sell used goods, which makes it possible to sell used goods relatively cheaply.

In addition, the used OA devices traded in the cyber market are collected and maintained by the corporate or individual users, so that ordinary customers can purchase and use them with confidence.

In addition, this invention is not limited to the said embodiment, Various deformation | transformation and application are possible.

For example, a maintenance contract of the maintenance company 30 may be automatically added to the product to be sold. In this case, the server 111 is premised on the addition of a maintenance contract for the purchase of a general user, and automatically concludes a maintenance contract between the user and the maintenance company when the purchase contract is established, and the device information DB 113 for maintenance. The maintenance company 30 is notified of information on the history of this product and the like stored in the system.

In addition, although the collection center 20, the maintenance company 30, and the transportation company 40 were shown one by one in FIG. 1, you may provide the collection center 20 in several places by region, for example. In this case, the information regarding the products received, stored and shipped at each place can be managed in one piece by the server 111, and the maintenance company and the transportation company are prepared to correspond to the installation place of the collection center 20. .

In addition, a recycling company or the like may be a supplier who collects and accumulates used OA equipment in the recovery center 20.

In addition, this invention is not limited to the said embodiment, A various deformation | transformation and an application are possible. For example, the merchandise to be traded is not limited to used OA machines, but may be automobiles, precious metals and the like. In the above embodiment, a web page or an e-mail is used for the transfer of information, but other delivery means can be used.

In addition, the system of this invention can be implemented using a normal computer system without using a dedicated system. For example, by installing this program from a medium (FD, CD-ROM, MO, etc.) in which a program for executing the above-described operation is stored in a computer, a server or the like for executing the above-described process can be configured. In addition, when the OS shares the above-mentioned functions or when the OS and the application share the same, only portions other than the OS may be stored in the medium.

In addition, a program may be superimposed on a carrier to be transmitted through a communication network. For example, the program may be posted on a bulletin board (BBS) of a communication network and transmitted through the network.

The above-described processing can be executed by driving this program and executing it like other application programs under the control of the OS.

As described above, according to the present invention, the commerce of used products can be easily performed.

Claims (9)

Collection center for accumulating used apparatus which collected at the time of sale of product, Registration means for registering information of the used device collected in the collection center; A disclosure means for releasing the registered used device information as information on the device for sale on a network; An accepting means for accepting an order of a device disclosed by said publishing means via a network; Notification means for notifying the carrier for delivering the ordered device in accordance with the reception by the reception means; Transaction support system comprising a. The method of claim 1, And a registration means for registering information of the device desired to be sold to said disclosure means. The method of claim 2, And means for transmitting, via the network, information for requesting the recovery of the device to a predetermined carrier in response to registration by the registration means. The method of claim 1, And the recovery center has means for transmitting information via a network to request a repair person for repair of the recovered device. The method of claim 1, Means for accepting an application for purchase of a device that is disclosed for sale by said disclosure means, And means for transmitting, via a network, information for requesting delivery of a purchased device to a predetermined carrier in response to the received purchase application. The method of claim 1, Means for accepting an application for purchase of a device that is disclosed for sale by said disclosure means, Counting means which aggregates purchase amount of money and purchase amount for each user, Payment means for performing a process for requesting or paying the difference between the sales amount and the purchase amount aggregated by the counting means Transaction support system comprising: a. The method of claim 1, The recovery center is provided with means for transmitting information via a network for requesting a predetermined service provider to repair the recovered equipment; And said disclosure means comprises means for specifying to each purchaser that a maintenance contract with a predetermined maintenance company is granted to each device. We collect used apparatus which we collected at the time of sale of product, Register the information of the accumulated used device in the computer, Send the information to the repair person through the network to request repair of the recovered device, Register the information on the repair result on the computer, We release information of registered used device which finished repair as information of apparatus targeted for sale on network, We accept orders for open, published devices via the network. A method for supporting a transaction, characterized by notifying a carrier through a network of information for delivering an ordered device according to a received order. On computer or computer military We accept registration of device information about used device collected at the time of sale of product, We accept registration of information about repair of used device which has been registered, We release information of registered used device which finished repair as information of apparatus targeted for sale on network, A computer program for executing a process for accepting an order for a used used device through a network.