KR20020092580A - Electronic Sketch Map service method and apparatus therefor - Google Patents

Abstract

PURPOSE: An electronic rough map service method and an apparatus therefor are provided to transmit a rough map retrieved through the Internet to a mobile phone or a PDA(Personal Digital Assistant) of a client. CONSTITUTION: A rough service server(130) provides each member store code to registered member stores, and informs the member store codes and member store names to clients connected using a plurality of client terminals(100-102). If the application of the rough map and a telephone number through the client terminal are received, the rough service server(130) transmits the rough map issued from a corresponding member store to the client terminal having the telephone number, and transmits a rough map issue acknowledgement message to the member store as an electronic visiting card type. A plurality of member store terminals(121) connect to the rough service server(130) for receiving the rough map issue acknowledgement message from the rough service server(130).

Description

Electronic sketch map service method and apparatus therefor

The present invention relates to a method and apparatus for electronic route services, and more particularly, to an electronic route service method and apparatus for delivering a route retrieved through the Internet to a mobile phone or a personal mobile terminal of a customer.

A map is a brief representation of a guide to a specific place (company, store, etc.) that a customer wants to visit. As the Internet becomes more common, there are an increasing number of places that provide essential maps for introduction through the Internet homepage. The use of directions using the Internet goes through the following process. First, the customer connects to the site via the Internet and searches for a registered location of the desired place. When the search is complete, you can print it out and keep it or call it directly to ask the person in charge. The customer checks the directions he has printed and kept, or based on the instructions he has received over the phone, goes to the neighborhood of the area he wants to visit and checks again and again to find the place he wants to go.

However, this process is not only cumbersome for customers, but also decreases work efficiency due to duplicate telephone calls in the company. In addition, if you want to use the map while on the move, it is most often to call and inquire, but it is difficult to go to the place and receive the map directly on the spot.

Therefore, it is necessary for the customer to use the map while traveling and to have duplicate telephone inquiries.

The technical problem to be achieved by the present invention is to provide an electronic map service method and apparatus capable of issuing and using real-time directions by providing the directions requested by the customer in the form of a text, voice, video to the mobile phone of the customer.

1 is a block diagram of an electronic drug service apparatus according to the present invention.

2 illustrates an example of the sketch information provided by the web server.

3A shows an example of a short message diagram sent to a customer.

Figure 3b shows an example of the electronic business card sent to the map manager.

In order to achieve the above technical problem, the present invention provides a map service for a specific place (hereinafter, referred to as a "store") that a customer wants to visit by using an electronic map service server for issuing and managing a map. Receiving an application for issuance of directions from an affiliated store and systematically registering each affiliated store; (b) receiving a trade name or a telephone number of a merchant and a type of transportation method for receiving directions from a customer, and receiving a mobile phone number to receive the directions; And (c) issuing and transmitting the directions in a predetermined format to a mobile phone having the mobile number, and is provided on the homepage of the merchant and connected to the directions service server, and the name or affiliation of the customer who applied for issuance of the directions. And a step of transmitting a message which can be confirmed in the form of an electronic business card.

The present invention for achieving the technical problem is to inform the customer and at least the mutual phone number and the representative phone number of the affiliated stores connected to the customer terminal, and receives the application and the mobile phone number of the customer terminal to receive the map through the customer terminal corresponding merchant A route service server for transmitting a route issued by a to a customer terminal having the mobile phone number and transmitting a message confirming the issue of the route to the affiliated store; And a plurality of affiliated store systems connected to the route service server and receiving the route issue confirmation message from the route service server in the form of electronic business card.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram of an electronic drug service apparatus according to the present invention. The apparatus according to FIG. 1 includes a route service server 130 that provides a route service through a customer terminal 100, 101, 102, a merchant terminal 121, a telephone network 110, or the Internet 111.

The customer terminal may be a wired telephone 100 or a mobile phone 101, or may be a personal computer connected to the map service server 130 through the Internet.

The merchant terminal may be a wired terminal 121 connected to the map service server 130 through the Internet 111 or a dedicated network 112.

As the information age progresses, as customers' desire to use information without restriction of place increases, the weight of the mobile phone becomes a personal information terminal in the service of a simple voice call. In the present invention, regardless of the place and time using the mobile phone, the application to the direction of the map service server 130, the map service server 130 transmits the requested map to the mobile phone 101 of the customer .

Directions can be sent in the form of short messages, e-mail or WML (Wireless Markup Language or HDML (Handheld Device Markup Language)), Voice Message, Image (Graphic File, Flash File) or Video. have.

The route service server 130 includes an automatic response system (ARS) server 131, a short message service (SMS) server 132, a web server 133, and a mail server 134. And a control unit 135 for controlling the communication between these servers and a customer DB 136 storing data about a customer applying for a map, and a merchant DB 137 participating in a map service, that is, storing data for the affiliate store. It includes.

The customer DB 136 stores the code assigned to the customer by the map service server 130, that is, a member code such as the member's mobile phone number, the member name, the name of the affiliate store or the date of issue of the map.

Merchant DB (137) is a code provided to the merchant by the map service server 130, for example, the phone number of the merchant or the IP address of the merchant terminal 121, merchant name, member code of the member using the merchant, etc. Save in the form of a business card.

Shops that wish to issue directions request an electronic route issuance to the route service server 130. The route service server 130 grants merchant codes to stores that have applied for issuance of the electronic route. Examples of the merchant code may be a phone number of the merchant or an IP address of the merchant. Each affiliated store has a dedicated terminal or personal computer 121 connected to the map service server 130 via a dedicated line or the Internet. The controller 135 stores information about each affiliate store in the affiliate store DB 137.

The customer may access the ARS server 131 using the landline telephone 100 or his mobile phone 101 and register as a member in the map service server 130. In addition, the user may register as a member by accessing the web server 133 through the personal computer 102. Member registration is performed by inputting at least the mobile phone number of the customer and an ID for distinguishing the customer, for example, a social security number. The ARS server 131 or the web server 133 transmits the information input by the customer to the control unit 135 at the time of membership registration, and the control unit 135 gives a member code to the customer who applied for membership. The membership code may be a customer's mobile phone number entered by the customer. The control unit 135 also stores these data in the customer DB 136.

The customer applies for the route, and the route service server 130 issues the route to the customer as follows. The customer may first apply for the directions issued by the merchant after signing up as a member to the directions service server 130.

The web server 133 classifies and publishes affiliated stores by region to customers accessed through the Internet, or categorizes and publishes them in order according to business type or business name so that customers can search more conveniently. The web server 133 provides information on the affiliated store selected by the customer. 2 illustrates an example of affiliate store information provided by the web server 133.

Reference numeral 200 denotes a logo of a merchant, and 201 is a field for posting information such as merchant name, code, type of business or homepage address. 202 denotes a field in which the route type is linked, and 203 denotes a button for requesting the corresponding route in which the route type is selected. The customer searches for affiliate store information provided by the web server 133, and then applies for a map and inputs a mobile phone number to receive the map.

The application for directions may be made via a wired or mobile phone in addition to the connection using the Internet as described above.

If you apply for directions using the telephone, you should be familiar with the merchant code. In this case, the customer may access the drug service server 130 through the Internet in advance to retrieve the merchant code. The customer connects to the ARS server 131 through the telephone network 110 using the wired telephone 100 or the mobile telephone 101. The ARS server 131 checks whether the connected customer is a member, and if it is a member, receives a mobile phone number to receive directions from the customer, and confirms this. The ARS server 131 receives the merchant code again from the customer, and informs the customer of the type of the map provided by the merchant. The ARS server 131 receives a type of directions to be selected from the customer and informs the controller 135 of this.

Customers can also apply for directions by voice. In this case, the ARS server 131 is further provided with a voice recognition unit (not shown) that can receive each other merchants by voice, and can recognize the voice. Speech recognition may be performed using a known automatic speech recognition system. That is, because it is difficult to recognize all of the unspecified voices, the voices of desired customers among customers are sampled and stored in advance, and the voices input through the phone are compared with the stored ones, or a predetermined number of merchants with high utilization rate Select a plurality of voices to be recognized for the merchant name. Alternatively, both cases may be satisfied. When the voice recognition is made in the ARS server 131, the controller 131 may obtain an affiliated store code corresponding to each of the affiliated stores by querying the affiliated store DB 137.

The control unit 135 delivers the route request information transmitted from the ARS server 131 or the web server 133 to the SMS server (server for transmission) 132, the customer who requested the route, the type of the requested route, and the corresponding. Merchants are stored in the customer DB 136 and the merchant DB 137, respectively.

The SMS server 132 transmits a short message to the mobile phone corresponding to the mobile phone number to receive the directions received from the control unit 135. 3A shows an example of a short message sent to a customer.

The server 132a for transmission transmits the directions received from the controller 135 to the mobile phone corresponding to the mobile phone number to receive the directions in the form of voice, image, and video.

At the same time, the mail server 134 transmits a message to the corresponding affiliated store. The message transmitted to the affiliated store is transmitted in the form of an electronic business card including at least the name and affiliation of the member who applied for the directions transmitted to the mobile phone. 3B illustrates an example of a message transmitted to an affiliated store.

The map application may be made through a content provider (CP) provided by a mobile communication company using the mobile phone 101. That is, the map request field is set in the CP provided by the mobile communication company, and the map request field is connected to the web server 133. The customer inputs information for receiving the directions through the directions application field and applies for the desired directions. The requested directions are transmitted to the web server 133, and the web server 133 transmits them to the controller 135. The controller 135 stores various information related to the requested directions in the customer DB 136 and the affiliated store DB 137, and transmits the mobile phone number and the corresponding affiliated store code to the web server 133. The web server 133 transmits a message including the contents as shown in FIGS. 3A and 3B to each of the customer and the affiliated store.

In the future, when the wireless Internet is activated, the customer can directly access the web server 133 via the wireless Internet using his mobile phone 101 to search for and apply for directions. At this time, the web server 133 transmits the general information related to the requested directions to the controller 135, and the controller 135 stores them in the customer DB 136 and the affiliated store DB 137. The web server 133 transmits a message including the contents as shown in FIGS. 3A and 3B to the customer and the merchant in the form of a wireless markup language (WML or Handheld Device Markup Language).

The customer uses the map information received by his mobile phone 101 to visit the affiliated store, and the affiliated store checks the electronic card received at his terminal 121 and provides the corresponding visitor service to the customer. .

According to the present invention, the customer can receive the directions immediately when applying for directions through a personal mobile terminal such as a mobile phone regardless of time and place. This is a hassle of the traditional method of calling a customer where they want to get a map service on the Internet and asking them a few times or searching the map after accessing the site, printing the appropriate map, and then visiting the merchant. It can reduce the burden. In addition, by using the database of the customer's directions can provide the appropriate service to the external customer of the merchant.

Claims (14)

In a method of providing a map service for a place that a customer wants to visit by using a map service server for issuing and managing a map, (a) receiving a request for issuance of directions from each of the affiliated stores, and providing a route request link to the homepage of each affiliated store; (b) receiving an affiliated store code and a type of a map of the affiliated store that wants to receive a map from a customer, and receiving a mobile phone number to receive the map; And (c) issuing and transmitting the directions in a predetermined format to a mobile phone having the mobile number, and transmitting a message confirming the issuance of the directions to a terminal provided on the affiliated homepage and connected to the route service server. Directions service method characterized in that. The method of claim 1, Checking the directions received by the customer who received the directions to his mobile phone, and then visiting the affiliated store; And The affiliated store service method further comprises the step of providing a service corresponding to the included map on the affiliated store homepage. The method of claim 1, wherein the unique merchant code in step (a) Direction service method characterized in that the phone number of each affiliated store. The method of claim 1, wherein the step (a) and (b) And registering the customer in the map service server using the mobile phone number of the customer or the member ID given at the time of membership. The method of claim 1, wherein step (b) (b1) accessing an automatic answering system server provided in the map service server using a wired or wireless telephone; And (b2) a method of providing a service, comprising the steps of: entering an affiliated store code, a type of a store, and a mobile phone number to receive the map according to the guidance provided by the automatic response system server. The method of claim 1, wherein step (b) (b1) recording the voice of the customer in advance in a predetermined voice recognition system if the customer desires, or allowing the voice recognition system to recognize the predetermined merchants with respect to the plurality of voices; (b2) accessing an automatic answering system server provided in the map service server using a wired or wireless telephone; And (b3) inputting a voice name of a merchant to receive directions according to the guidance provided by the automatic response system server; (b4) acquiring merchant codes corresponding to the merchants by recognizing the merchants inputted by voice; And (b5) a method of providing a directions, comprising the step of inputting a type of map and a mobile phone number to receive the map. The method of claim 5 or 6, wherein step (c) And transmitting a message including a member name and affiliation to which the coupon is applied, to the mobile terminal by using a short message service including a merchant name and a type of a map for distinguishing the directions. Directions service method characterized in that. The method of claim 1, wherein step (b) (b1) setting a directions field in a content provider provided by a mobile communication company, and connecting the directions field to a web server provided in the directions service server; And (b2) a method of providing a service, characterized in that a customer inputs an affiliate store code, a type of a store, a mobile phone number to receive the map, and a way to receive a map by accessing the web server through the content provider; . The method of claim 7, wherein step (c) Sending a message including the merchant name and the type of directions to the mobile phone using the e-mail to obtain the directions, the message containing the member name and affiliation applying for the coupon to the merchant terminal in the form of an electronic card Directions service method comprising the step of transmitting. The method of claim 1, wherein step (b) (b1) accessing a web server provided in the map service server through a wired Internet or a wireless Internet using a mobile phone; And (b2) a customer searching for directions service information provided by the web server, selecting an affiliate store code and a type of directions to receive the directions, and inputting a mobile phone number to receive the directions; Direction service method to use. The method of claim 10, wherein step (c) Sending a message including the merchant name and the type of directions for distinguishing the directions to the mobile phone using a wireless indication language, the message containing the member name and affiliation applying for the directions in the form of electronic business card Map service method comprising the step of transmitting to the terminal. A plurality of customer terminals; Each of the registered merchants is assigned a merchant code, at least the merchant code and merchants of the merchants to the customers connected by using the customer terminal, and the phone number of the customer terminal to receive the application and reception through the customer terminal A directions service server for transmitting the directions issued by the affiliated store to a customer terminal having the phone number upon receiving the input, and transmitting a message confirming the issuance of the route to the affiliated store in the form of an electronic business card; And And a plurality of affiliated store terminals connected to the route service server and receiving the route issuance confirmation message from the route service server. The method of claim 12, wherein the map service server A web server providing information including at least a merchant code and a merchant name to a customer connecting through the Internet; Search the web server to know the merchant code and to guide the client to access the route through a landline or wireless telephone, and receive at least the merchant code and the mobile number to receive the route from the customer according to the instructions. Automatic response system server; A short message server (transmission server) for transmitting the information requested by the customer in the predetermined format to the mobile phone number of the directions requested by the customer; And And a control unit for assigning an affiliated store code to the affiliated store, giving a customer code to the customer, and transferring the information input by the customer to the short message server (transmission server) through the automatic response system server. Direction service device. The method of claim 13, A customer database for storing at least a merchant code and a merchant name corresponding to the directions requested by the customer for the customer code; And And a merchant database for storing at least the code of the customer who applied for the directions issued by the affiliate and the type of the requested directions to the affiliated code.