KR20020046370A - Apparatus and method for serving shopping-mall using messenger - Google Patents

Abstract

PURPOSE: A device and a method for servicing a shopping mall using a messenger are provided to enable a user to receive commodity information, buy a commodity, and receive updated information in real time without visiting the shopping mall site directly. CONSTITUTION: At least one messenger unit(110,120) transmits/receives data between users interactively, buys and pays a commodity of a shopping mall, and transmits inquiry contents with respect to the commodity. A server(100) processes purchase/payment data of the commodity being transmitted in the messenger unit(110,120) and data of the inquiry contents. A member database(130) stores personal information of the users processed in the server(100). A commodity database(140) stores purchase information with respect to the commodity processed in the server(100). A manager unit(150) transmits/receives corresponding management information to the server(100) for responding to the inquiry contents with respect to the commodity being transmitted through the messenger unit(110,120) in real time.

Description

Apparatus and method for serving shopping-mall using messenger}

The present invention relates to a shopping mall service apparatus and method using a messenger, and more particularly, to a shopping mall service apparatus and method for searching for and purchasing goods of a shopping mall through a messenger.

The current operation of the shopping mall is that the user can visit the homepage and purchase the information or purchase of the product within the homepage. To the administrator. At this time, since the administrator checks the mail or bulletin board and delivers the problem to the person in charge, it is difficult to promptly respond to the user, and the user's dissatisfaction is increased. In addition, general information that is updated in the shopping mall or new events are generally sent to users by mail, so when sending mails to a large number of users, it puts a load on the server, and users who check mail are always There's no guarantee that you'll check your mail, so you can't expect a lot of publicity.

Accordingly, the present invention is to solve such a problem, the present invention is a messenger that can see the information on the product without purchasing the site directly, the purchase is possible, and can also be contacted in real time to the updated information It is an object of the present invention to provide a shopping mall service apparatus and method.

Another object of the present invention is to provide an apparatus and method for a shopping mall service using a messenger that facilitates the provision of necessary information or short-term events to members since services are provided in real time.

It is still another object of the present invention to provide an apparatus and method for shopping mall service using a messenger to receive a response to a product problem or question in real time with an administrator using a basic message function of the messenger.

Still another object of the present invention is to provide an apparatus and method for shopping mall service using a messenger, which can facilitate information sharing among members, thereby contributing to promotion and sales increase.

1 is a block diagram of a shopping mall service apparatus using a messenger according to the present invention;

2 is a flowchart of a shopping mall service method using a messenger according to the present invention;

3 is a view showing an example of a messenger for providing a program service for performing a shopping mall service apparatus and method using a messenger according to the present invention;

<Explanation of symbols for the main parts of the drawings>

100: server 110: first messenger means

120: second messenger means 130: member DB

140: product DB 150: manager means

160: payment agent means 170: encryption module means

A feature of the present invention for achieving the above object is, in the device for providing a user with a variety of services for the goods of the shopping mall, the data exchange between the users and each other, the product of the shopping mall and payment processing At least one messenger means for transmitting an inquiry about the goods; A server for processing the purchase, payment data and the inquiry data of the goods transmitted from the messenger means; A member database for storing personal information of the users processed by the server; A goods database for storing purchase information about the goods processed by the server; And manager means for exchanging management information with the server in order to respond to the inquiry about the product delivered through the messenger means in real time.

Preferably, the server is characterized in that a product transmission management program for processing the purchase and payment data of the goods transmitted from the messenger means, and delivers the personal information of the users to the manager means.

Preferably, the personal information is characterized in that the user's name, resident registration number, address and password.

In another aspect, the present invention provides a method for providing users with various services for products in a shopping mall, the method comprising: installing and executing a messenger and determining whether the user is a member; A second step of determining whether a product advertisement banner is clicked when connected to the server in the first step; If the product advertisement banner is clicked or the product search is performed in the second process, selecting a corresponding product to check detailed information, and performing a purchase and payment in real time to process delivery; A fourth step of determining whether to perform a user search if the product search is not performed while the product advertisement banner is not clicked in the second process; And a fifth process of sharing information in real time between members when the user search is performed in the fourth process, and calling the manager to respond to the product if the user search is not performed.

Preferably, the interaction with the manager is characterized in that performed using the message function of the messenger.

Preferably, when the purchase and payment proceeds in real time, the member further comprises the step of receiving the necessary information or events.

Preferably, the event is a short-term event that can be progressed for each time period and can expect to increase the promotion and sales of the product.

Preferably, the information about the product can be obtained without visiting the site of the shopping mall, it is characterized in that it is provided to the members on the messenger to be able to access the purchase and update information in real time.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram of a shopping mall service apparatus using a messenger according to the present invention.

1, the present invention, the server 100, the first messenger means 110, the second messenger means 120, the member DB 130, the product DB 140, the manager means 150, payment agent means 160, the encryption module means 170.

The first and second messenger means 110 and 120 exchange data about the goods using the messenger, purchase and pay the goods in the shopping mall, and transmit the inquiries about the goods to the manager means 150. The server 100 having a product transmission management program for transmitting personal information of users to the manager unit 150 includes the purchase, payment data, and inquiries of a product which is a messenger transmitted from the first and second messenger means 110 and 120. Process the data in. At this time, the user's personal information includes a name, social security number, address and password, and the purchase and payment data is processed by the payment agent means 160 connected to the encryption module means 170. The encryption and module means 170 encrypts the purchase and payment data so that the payment agent means 160 to purchase and pay the goods.

Member DB 130 stores the personal information of the user processed in the server 100, product DB 140 stores the purchase information for the product processed in the server (100). The manager means 150 exchanges the management information with the server 100 in order to respond in real time to inquiries about the goods respectively delivered in the form of a messenger through the first and second messenger means 110 and 120.

2 is a flowchart illustrating a shopping mall service method using a messenger according to the present invention.

In FIG. 2, it is determined whether or not a messenger is installed (step S100). If a messenger is not installed in the first and second messenger means 110 and 120 in step S100, the messenger is downloaded from the server 100 (step S101). . If the messenger is installed in the first and second messenger means 110 and 120 in step S100, the messenger is executed respectively (step S102), and it is determined whether the user is a member (step S103).

If the user is not determined to be a member at step S103 (step S104), if the user is determined to be a member at step S103, the user logs in (LogIn) and accesses the server 100. If it is connected to the server 100 in step S105, it is determined whether or not the product advertisement banner is clicked (step S107). If it is not clicked in step S107, it is determined whether a product search is performed (step S108). If the product advertisement banner is clicked in step S107 or the product search is made in step S108, the corresponding product is selected (step S109), detailed information is checked (step S110), and the purchase and payment are performed in real time (step S111). Process (step S112). At this time, the information about the product, which is the detailed information identified in step S110 can be obtained even without visiting the site of the shopping mall, and is provided to the members on a messenger so that the purchase and update information can be accessed in real time. In addition, when the purchase and payment is performed in real time in step S111, the member can be provided with the necessary information or events, the event is a short-term event that can be expected to increase the promotion and sales of the product by time zone.

In step S108, if the product search is not performed, it is determined whether to search the user (step S113). If the user search is performed in step S113, real-time information is shared among members (step S114). It is determined whether to call (step S115). In step S115, when the manager is called using the message function of the messenger, a response such as a complaint about the user's product is answered (step S116). FIG. 3 is a diagram illustrating an example of a messenger that provides a user with a product name, a price, detailed information, product information, personal information, payment information, and whether a purchase is made by performing the above-described steps.

As described above, in the detailed description of the present invention, specific embodiments have been described, but various modifications are possible without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined by the claims below and equivalents thereof.

As a result, according to the shopping mall service apparatus and method using a messenger according to the present invention, the following advantages occur.

In other words, it is possible to reduce unnecessary page view time on the homepage of the site, which is expected to increase product sales. In addition, using messenger enables more detailed and quicker response than receiving comments by using e-mails or bulletin boards, and exchanges opinions about various products and sites for all members. You can expect the effect.

Claims (8)

In the device for providing a variety of services for the products of the shopping mall to the users, At least one messenger means for exchanging data between the users, purchasing and paying the goods of the shopping mall, and transmitting inquiries about the goods; A server for processing the purchase, payment data and the inquiry data of the goods transmitted from the messenger means; A member database for storing personal information of the users processed by the server; A goods database for storing purchase information about the goods processed by the server; And The shopping mall service apparatus using a messenger comprising: manager means for exchanging corresponding management information with the server in order to respond to a question about the product delivered through the messenger means in real time. The method of claim 1, wherein the server The shopping mall service apparatus using a messenger, which comprises a product transmission management program which processes the purchase and payment data of the product transmitted from the messenger means and delivers the personal information of the users to the manager means. The method according to claim 1 or 2, wherein the personal information is Shopping mall service apparatus using a messenger, characterized in that the user's name, resident registration number, address and password. In the method of providing a variety of services for products of the shopping mall to the users, Installing and executing a messenger and determining whether the user is a member, and logging in to access a server if the user is a member; A second step of determining whether a product advertisement banner is clicked when connected to the server in the first step; If the product advertisement banner is clicked or the product search is performed in the second process, selecting a corresponding product to check detailed information, and performing a purchase and payment in real time to process delivery; A fourth step of determining whether to perform a user search if the product search is not performed while the product advertisement banner is not clicked in the second process; And And a fifth process of sharing the real-time information among members when the user search is performed in the fourth process, and calling the manager to respond to the product if the user is not searched. Way. The method of claim 4, wherein Interaction with the manager is a shopping mall service method using a messenger, characterized in that performed using the message function of the messenger. The method of claim 4, wherein When the purchase and payment proceeds in real time, the shopping mall service method using a messenger, characterized in that further comprising the step of receiving the necessary information or events. The method of claim 6, wherein the event The shopping mall service method using a messenger, characterized in that the short-term event that can be expected to increase by the time of the promotion and sales of the product. The method of claim 4, wherein The information about the product can be obtained even without visiting the site of the shopping mall, the shopping mall service method using a messenger characterized in that it is provided to the members on the messenger so that the purchase and update information can be contacted in real time.