KR20000054595A - Equipment and methode of questions and answers system by inter-net communication - Google Patents

Abstract

PURPOSE: A system and method for Q&A of real time using internet is provided to reduce time by checking an answer for a question of a questioner in real time and to improve quality and rate of questions by compensating a final answerer with a specific method. CONSTITUTION: A system and method for Q&A of real time using internet includes a list file of persons expected to answer(21) which divides members into fields in which answer is possible and draws up list of them; a question receiving/transmitting file(22) which receives questions and transmits them to persons expected to answer(30) of corresponding fields stored in the list file of persons expected to answer(21); a list of persons expected to answer and credit inquiring file(23) which checks answers of persons expected to be answer(30) for questions transmitted from the question receiving/transmitting file(22) and draws up list of answer volunteers and transmits the list of answer volunteers and credit information for each answer volunteer; an answer requesting file(24) which transmits an answer requesting signal to a final answers who is selected by the questioner; and an answering and verifying file(25) which transmits an answer of the final answerer, who receives the answer requesting signal transmitted from the answer requesting file(24), to the questioner and checks degree of satisfaction of the answerer.

Description

Equipment and methode of questions and answers system by inter-net communication}

The present invention relates to a question-and-answer system and method using a communication network, and more specifically, to prepare a list of answer predictors by arranging users in each field, and to push the query content to the appropriate answer predictors in the field to which the query contents belong. For example, the list of applicants who want to answer the question and the credit rating of each applicant are sent to the inquirer so that the inquirer can select a certain number of applicants for the answer and ask the selected respondents to answer the question. The present invention relates to a real-time question and answer system through the Internet that allows for confirmation, but the entire process takes place in real time.

Recently, the social environment is changing rapidly, and a lot of means for providing information about the rapidly changing environment have been developed and used.

As one of such information providing means, a communication means called the Internet is used, and as the transfer of information through such an internet communication network has been rapidly developed, many internet services have been provided.

In general, the provision and retrieval of information through the Internet uploads information that a provider wants to provide through his / her homepage on the Internet, and a user obtains desired information through a predetermined search process or accesses a homepage of a specific field to inquire. I am getting the information I want through the answers.

In such a conventional method of obtaining information, a question and answer method in which a user inquires about information desired by a user and responds to a specific person is related to a specific person (homepage creator, etc.) regarding the information that the user wants to obtain. It is inconvenient to take a lot of time to check any one information because the query to ask and after a predetermined time has elapsed to check the response sent from the information provider.

In addition, since the faithful answers to the query contents were not made, there was a problem that the queryer had to search for information or query again.

The present invention was created to solve the above-mentioned problem, and transmits the contents of the query of the inquirer to a plurality of answer candidates, and transmits a list of answer applicants who want to answer the inquiry to the inquirer among the answer applicants. By selecting the questionnaire to obtain an answer, the query contents are randomly pushed to each predictor of the answer in real time, and finally, the final answerer selected by the queryer answers the question and the question and answer are made in real time. The purpose is to provide a real-time question and answer system through the Internet.

In addition, an object of the present invention is to provide a real-time question and answer system through the Internet to obtain a quick and faithful answer to the query content by providing a predetermined reward to the final answerer who answered the question.

1 is a block diagram for explaining an embodiment of a real-time question and answer system using the Internet according to the present invention;

2 is a flowchart illustrating a question-and-answer process using a real-time question-and-answer system using the Internet according to the present invention.

* Description of symbols on the main parts of the drawings *

10: query 20: server

21: Answer list candidates 22: Query submission and transmission files

23: list of applicants and credit inquiry files

24: answer request file 25: answer and verification file

30: Answer predictor

S1: preparation step S2: inquiry reception and transmission step

S3: Answer support step S4: Answerer selection step

S5: Answer Step S6: Answer and Validation Step

In order to achieve the above object, the present invention provides a question and answer system for answering a question of an inquirer over the Internet, comprising: an answer predictor list file listing the subscribed users by the available fields; A query reception and transmission file that receives the contents of the inquiry and transmits the contents of the inquiry to a response predictor of a corresponding field previously registered in the response prediction list file; Checking whether or not the response candidates who received the contents of the query received from the query reception and transmission file are answered, prepare a list of answer applicants who respond to the answers, and transmit the written answer applicant list and credit information about each answer applicant to the queryer. Answer applicant list and credit inquiry file; An answer request file for transmitting an answer request signal to the final answerers selected by the inquirer among the answer predictors sent from the answer predictor list and the credit inquiry file; By a real-time question and answer system using the Internet provided with a server including a response and a verification file for transmitting the contents of the answer by the final answerer receiving the answer request signal transmitted from the answer request file to confirm the satisfaction of the questioner Is done.

In addition, an object of the present invention in the question and answer method for answering a query of a queryer over the Internet,

A step in which a user accesses a server, inputs his or her details and a response field, and registers a member, and an operator prepares a response predictor list file for each response field based on the input member information; A query receiving and transmitting step in which the querying user accesses the Internet and transmits the query contents to the query receiving and transmitting file, and transmits the received query contents to the answer predictors of the answer predictor list file previously input in the preparation step; An answer support step of transmitting, to a server, a response signal indicating that the answer applicants who want to answer the question among the response predictors who have received the question content delivered in the query reception and transmission step will answer the query content; In the answer support step, a list of answer applicants who applied for the answer and the credit ratings of each answer applicant are sent to the questioner, so that the questionnaire checks the list of answer applicants and the creditworthiness of each answer applicant, and finally selects the final responder. Wow ; An answering step, in which the inquirer sends an answer request signal to the final answerers selected in the answerer selection step, and the selected final answerers send the answers to the answer list and the answer file; In the answering step, the questionnaire examines the contents of the answers sent to the answer file, checks the correctness of the answer, and completes the query or sends an answer request signal to another answer applicant. It is made by the real-time question and answer method used.

Furthermore, an object of the present invention is to provide a push technique for arbitrarily transmitting information in a manner in which a query reception and a transmission file respectively transmit query contents to response candidates and a response request file transmits a response request signal to each response applicant. By using.

Hereinafter, exemplary embodiments of the Internet access device according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram illustrating an embodiment of a real-time question and answer system using the Internet according to the present invention, and FIG. 2 is a flowchart illustrating a question and answer process using the real-time question and answer system using the Internet according to the present invention.

As shown in the present invention, a plurality of queryers 10, a plurality of answer predictors 30 who answer questions of the queryers 10, and the contents of the query of the queryers 10 may be answered. 30) and a server 20 that forwards the answer to each of the interrogators 10.

The interrogators 10 may be anyone who wants to obtain information through the Internet, but it is preferable for the provision of a compensation means described below, which is limited to members who access the system and subscribe to members. All the queryers 10 who are subscribed to belong to the answer predictor 30 in a specific field that they designate at the same time, and are given permission to answer the queries of other queryers 10.

That is, when a member joins a member's own field that he or she wants to join, that is, a field that can be answered, it is listed and registered in the answer predictor list file 21 to answer questions of other users, that is, other queryers 10. Authorization to do so, according to the query field of the queryers 10 pushes the contents of the query to the predictors 30 of the corresponding field of each.

In addition, the final answerer who answered the question can be rewarded by a predetermined means or method to provoke an active answer to the answerer who responds to the question, and the questionnaire's evaluation of the answer information is used as the credit information of the prospective answerer. By renewing the creditworthiness of the answer predictor, more faithful and professional answers can be obtained.

That is, the number of inquirers' queries may vary according to the creditworthiness of the answer predictor, and the answer predictor may obtain more rewards by increasing the creditworthiness.

The compensation means may be cyber money or a predetermined item, and a new position in the virtual space is obtained by increasing the credit rating.

The means for connecting the interrogators 10 and the answer predictors 30 to a server may be a wired or wireless network and preferably an internet network.

In the server 20, the answer predictor list file 21, which stores details of the members subscribed to as a user of the system of the present invention, answerable field credit ratings, and the like, and query contents queried by the inquirers 10. A list of applicants who submit and send a question 22 to answer questions 30 that are registered to answer and list each question, and to respond to the field, and a list of applicants who respond to the question. And an answer applicant list and credit inquiry file 23 for providing their credit information, and an answer request file for transmitting an answer request signal to the final respondents selected by the inquirer 10 among the answer applicants in the answer applicant list ( 24) and a list of answers and answer files 25 for organizing the answers sent from the final respondents and sending them to the inquirer.

As described above, the answer predictor list file 21 is a list of all users using the present system, sorted by answerable fields, and becomes a list of destinations to which the received query contents are transmitted.

That is, the query contents received in the query reception and transmission file 22 are pushed to all the answer predictors 30 of the corresponding field registered in the answer predictor list 21.

The query contents received in the query reception and transmission file 22 are listed and stored in the storage device of the server.

The query reception and transmission file 22 and the response request file 24 are programs using a push technology for transmitting information to a large number of people. It is aimed at candidates who are expected to respond to the list of previously entered members or respondents.

Each of the answer predictors may answer a plurality of fields, and may later add or delete answer fields if desired.

The question-and-answer method using the system of the present invention configured as described above is as follows.

First, the user enters his personal details and answerable fields, receives a membership number and a password, and goes through a preparation step of joining a member.

The preparation step is a process in which a user is given permission to use the system, and a system operator prepares an answer predictor list file.

The system is ready as described above, the querying person 10 should log in by entering their own membership number and password to access the question and answer system server 20, and in the case of non-members to enter their personal details to log in Enter the query contents in the query window.

The inputted query contents are stored in the query reception and transmission file 22 and pushed to the corresponding field answer predictors of the answer predictor list file 21, that is, the answer predictors registered to answer the field corresponding to the query contents. Each answer predictor 30 viewing the content transmits a signal to the server 20 that the answer predictor 30 wants to respond to the delivered query content.

The response signal transmitted from each answer predictor is stored in the answer applicant list and the credit inquiry file 23 of the server 20, and the answer candidate list and the credit inquiry file 23 are answered from the answer predictor list file 21. Only the list of applicants is loaded and the list of applicants with answers is sent to the inquirer along with the credit ratings of each applicant. The questionnaire reviews the applicants' answers and finally selects the final respondents.

In this case, the inquirer can confirm in advance the attitude of the answer applicant or the reliability of the information answered from the credit information of each answer applicant, that is, the information in the list of the expected answer candidates. You can choose the final responder.

The server 20 pushes an answer request signal to the final answerers selected by the inquirer, and the final answerers check the transmitted answer request signal and send the answer to the server.

The answer sent by the final answerer is stored in the answer list and answer file 25 and delivered to the questioner at the same time.

The questioner who checks the contents of the answer transmits the time required for the response or the attitude of the answer and the satisfaction with the contents of the answer to the server, and the server 20 updates the answerer's creditworthiness based on the sent satisfaction and the answer predictor list file (21). Update the.

The queryer can inquire again if the answer is insufficient and obtain a new answer through the above process.

In the above process, the query content and the final answer to the query content may be stored in the server, and the query content may be provided to the queryer without asking the answer predictor for the same query content.

In the above, the answer predictor may be all the users of the system who have registered to answer a predetermined field, and the answer applicants are those who have sent a response signal to the server indicating that they can respond to the contents of the question, and the final responder is the questioner. Answer The person who finally received the request signal.

According to the question-and-answer system and method through the Internet according to the present invention, it is possible to obtain an answer to a questionnaire's contents in real time, and to obtain desired information in a short time, thereby improving work efficiency. .

In addition, the present invention can increase the response rate by providing a predetermined reward to the final answerer who finally responded to the inquiry content, update the answerer's credit rating by the questioner's evaluation and improve the reward level for the answerer by the updated credit rating By doing so, you can get quicker and more faithful answers.

Claims (5)

In the question-and-answer system that answers questions of the inquirer via the Internet, An answer predictor list file listing members by their possible fields; A query reception and transmission file that receives the contents of the inquiry and transmits the contents of the inquiry to answer predictors of a corresponding field previously stored in the answer predictor list file; The list of answer candidates is prepared by checking whether or not the response candidates respond to the contents of the query received and transmitted from the transmission file, and sending a list of answer applicants and credit information for each answer applicant to the queryer. And credit inquiry files; An answer request file for transmitting an answer request signal to the final answerers selected by the inquirer among the answer predictors transmitted from the answer predictor list and the credit inquiry file; Real-time question and answer system using the Internet provided with a server that includes a response and verification file for transmitting the content of the answer to the final answerer received the response request signal transmitted from the answer request file to confirm the satisfaction of the query. In the question and answer method of answering a query of a queryer over the Internet, The user accesses the server, enters his or her details and answerable fields to join a member, and the operator prepares an answer predictor list file for each answer field based on the inputted member information (S1); A query receiving and transmitting step in which a queryer connects to the Internet, transmits a query content to a query reception and transmission file, and transmits the received query content to answer predictors of a response predictor list file previously input in the preparation step (S1). S2) and; An answer support step (S3) of transmitting, to a server, a response signal indicating that the answer candidates who want to answer the question among the response predictors who have received the question contents delivered in the query reception and transmission step (S2) are to answer the query contents; Sending the list of answer applicants and the credit ratings of each answer applicants in the answer support step (S3) to the inquirer, the questionnaire checks the list of answer applicants and the creditworthiness of each answer applicants and finally selects the final responder. Answerer selection step (S4) and; An answer step (S5) in which the queryer sends an answer request signal to the final answerers selected in the answerer selection step (S4), and the selected final answerers send the answers to the answer list and the answer file; The questionnaire includes an answer and verification step (S6) of reviewing the contents of the answers sent to the answer file in the answer step (S5), confirming the correctness of the answer, and ending the query or transmitting an answer request signal to another answer applicant. Real-time question and answer method using the Internet, characterized in that. [3] The Internet of claim 1 or 2, wherein the query reception and transmission file and the response request file use a push technology for arbitrarily transmitting the query content and the response request signal to the answer predictors and the answer applicants, respectively. Real-time question and answer system and method. The system and method according to claim 1 or 2, wherein the respondents are provided with a certain reward. The system of claim 1 or claim 2, wherein the answer predictor list file in which credit information of the answer predictors of the server is input is updated according to the satisfaction of the questioner's answer.