KR20000054067A - Business Model of Insurance Contract Renewal through Internet - Google Patents
Business Model of Insurance Contract Renewal through Internet Download PDFInfo
- Publication number
- KR20000054067A KR20000054067A KR1020000027315A KR20000027315A KR20000054067A KR 20000054067 A KR20000054067 A KR 20000054067A KR 1020000027315 A KR1020000027315 A KR 1020000027315A KR 20000027315 A KR20000027315 A KR 20000027315A KR 20000054067 A KR20000054067 A KR 20000054067A
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- KR
- South Korea
- Prior art keywords
- customer
- insurance
- contract
- renewal
- internet
- Prior art date
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- 238000000034 method Methods 0.000 claims abstract description 13
- 238000010295 mobile communication Methods 0.000 claims description 3
- 238000005516 engineering process Methods 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/60—Business processes related to postal services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Finance (AREA)
- Physics & Mathematics (AREA)
- Accounting & Taxation (AREA)
- Technology Law (AREA)
- Development Economics (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Primary Health Care (AREA)
- Tourism & Hospitality (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
Description
종래기술은 보험판매업자가 고객에게 우편이나, 모사 전송기, 전화, 방문 등을 통해 계약서를 보내 계약갱신을 권유하고 고객이 계약서에 결재를 한 후 결재방법을 선택하여 계약을 갱신하는 방법임The conventional technology is a method in which an insurance agent renews a contract by sending a contract to a customer by mail, a facsimile transmitter, a telephone, a visit, etc.
이 방법은 이미 "보험판매업자"의 데이터베이스에 보관된 고객의 보험가입정보를 활용하여 보험계약 갱신에 필요한 각종 정보를 고객에게 유,무선 인터넷 전자메일/이동통신기기의 문자정보 등을 통하여 알려 주고, 그에 대해서 고객이 선택을 한 후 다시 "보험판매업자"에게 송신을 하면 계약이 갱신되는 것임This method utilizes the insurance subscription information of the customer already stored in the database of the "insurance seller" and informs the customer of various information necessary for the renewal of the insurance contract through the wired / wireless Internet e-mail / text message information. If the customer makes a selection and sends it to the "insurer", the contract is renewed.
보험판매업자가 고객에게 알려 주는 정보로는 "귀하의 어떤 보험의 만기일자가 몇 년 몇 월 몇일이며, 보험회사별로 보험료는 얼마이고, 가입을 원하는 보험회사를 선택할 수 있다는 것과, 개인을 원하면 몇 번 코드를 누리고 갱신을 원하지 않으면 몇 번 코드를 선택하라"는 내용임.The information the insurer tells the customer is: "What is your insurance's expiration date, how many years and years, how much is premium for each insurer, how many insurance companies you want to join, and how many times you want an individual Select and select the code a few times if you do not want to update. "
고객이 갱신을 원한다는 번호를 누르면 계약이 갱신되었다는 내용과 함께 신용카드 또는 은행간 계좌 이체, 전자화폐 등 결재방법이 표시되고 해당 번호를 누르면 보험료 결재가 완료되고 계약이 체결되었다는 메시지가 송출됨If the customer presses the number that they want to renew, the contract has been renewed, and the payment method such as credit card or inter-bank transfer, electronic money is displayed.
도면은 "보험판매업자"들이 자사의 데이터 베이스에 보관된 고객의 정보를 이용하여 갱신될 보험료를 산출한 후 그 내용을 고객의 전자메일이나 무선인터넷, 이동통신기기로 송신하여 계약의 갱신여부를 묻고 고객이 갱신을 선택하면 바로 계약갱신이 성립되는 모습을 나타냄.In the drawing, the "insurers" calculate the premium to be renewed by using the customer's information stored in its database, and send the contents to the customer's e-mail, wireless Internet, or mobile communication device to renew the contract. When the customer selects the renewal and asks for renewal, the contract renewal is established.
고객은 갱신될 보험의 종류, 만기일자, 특정한 보험회사의 보험료 또는 여러 보험회사별 보험료 등에 대한 정보를 받아 보고, 계약의 갱신여부, 가입하고 싶은 보험회사 등을 선택하여 단말기에 입력하면 그 내용이 보험판매회사의 인터넷 서버를 통해 계약이 갱신되고 그 결과가 다시 고객에게 전자메일로 통보됨The customer receives information on the type of insurance to be renewed, the expiration date, the premium of a specific insurance company or the insurance premium of various insurance companies, selects whether to renew the contract and the insurance company to join, and inputs the information on the terminal The contract is renewed via the insurance company's Internet server and the result is notified to the customer again by e-mail.
"보험판매업자"는 자신의 데이터 베이스에 보관되어 있는 고객의 정보 중 계약기간이 만료될 예정인 고객의 명단을 검색한다"Insurer" searches for a list of customers whose information is stored in their database that is about to expire.
보험종류, 연령, 사고유무, 경력, 보상한도, 차량가액, 각종 특약조건 등 보험료를 산출하기 위한 정보들을 활용하여 보험료를 산출한다.Insurance premiums are calculated using information to calculate insurance premiums such as insurance type, age, accident, career, compensation limit, vehicle value, and various special conditions.
고객의 전자메일이나 이동 통신기기를 통하여, 만기 예정인 보험의 종류, 만기일자, 보험료를 알려 준다.Through your e-mail or mobile device, you will be informed of the type of insurance you are about to expire, the expiration date, and the premium.
보험중개회사와 같이 여러 회사의 보험을 판매할 수 있는 경우에는 각 회사별 보험료를 알려 주고 특정한 회사를 선택할 수 있게 한다.If you can sell insurance from multiple companies, such as an insurance broker, you will be notified of the premiums for each company and allow you to choose a specific company.
갱신을 원하는 경우 원하는 원하는 보험회사의 번호를 입력하면 그 내용이 "보험판매업자"의 데이터베이스에 입력이 되고 계약이 체결된다.If renewal is desired, enter the desired insurance company number and its contents are entered into the database of "insurer" and the contract is concluded.
계약이 체결되었다는 내용이 고객의 전자메일이나 이동통신의 문자메시지로 수신되고 결재방법을 선택하라는 메시지가 나타난다.You will be notified that the agreement has been signed by your e-mail or text message on your mobile communication, and you will be prompted to select a payment method.
보험료 결재는 신용카드, 전자화폐, 은행간 계좌 이체 등 모든 방법이 가능하고 결재방법을 택하고 해당번호를 입력하면 계약이 갱신되었다는 내용이 나타나며 모든 절차가 종결된다. 이후 영수증의 교부나 보험증권의 교부도 전자문서로 송부된다..Payment of insurance premiums can be done by credit card, electronic money, interbank transfer, etc. If you choose a payment method and enter the corresponding number, the contract will be renewed and all procedures will be terminated. Subsequently, the receipt or receipt of insurance policy will be sent by electronic document.
종전에는 보험계약을 갱신하기 위해서는 인터넷이나 모사전송기, 전화 등을 통해 권유가 이뤄지고 이에 따라 종이에 청약서를 작성하고 이것을 고객에게 보내서 서명을 해야만 계약이 갱신되었음Previously, in order to renew an insurance contract, an invitation was made through the Internet, a facsimile transmitter, or a telephone, and accordingly, the contract was renewed only by filling out a subscription form on paper and sending it to the customer for signature.
그러나 계약의 갱신을 원하는 고객의 경우 이미 보험판매회사의 데이터 베이스에 보험계약 갱신을 위한 각종 정보가 저장되어 있으므로 고객에게 이러한 내용을 다시 확인 받을 필요가 없고 보험계약을 갱신할 것인지, 결재방법은 어떤 것을 선택할 것인지만 고객이 선택하면 전자서명이 이뤄지고 모든 갱신 절차가 간편하게 완료됨However, customers who want to renew their contract already have a variety of information for insurance contract renewal in their database, so they don't need to check it again. If the customer chooses to choose the option, the e-signature is made and the entire renewal process is easy.
이렇게 함으로써 계약갱신 절차자 종전에 10분 이상 걸리던 것이 단 2∼3번의 버튼조작으로 완성되어 업무처리가 대폭 간소화되어 보험판매회사나 고객에게 편리함In this way, it took more than 10 minutes before the contract renewal procedure was completed with only two or three button operations, greatly simplifying the work process, which is convenient for insurance companies and customers.
Claims (3)
Priority Applications (1)
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KR1020000027315A KR20000054067A (en) | 2000-05-20 | 2000-05-20 | Business Model of Insurance Contract Renewal through Internet |
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KR1020000027315A KR20000054067A (en) | 2000-05-20 | 2000-05-20 | Business Model of Insurance Contract Renewal through Internet |
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Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010105996A (en) * | 2000-05-20 | 2001-11-29 | 이경열 | A system of protenting non-security car linked car number with drawing lottery bond by internet |
KR20020023568A (en) * | 2000-09-23 | 2002-03-29 | 정진철 | System of canvass for insurance used for e-mail and method of canvassing for the same |
KR20020088157A (en) * | 2001-05-17 | 2002-11-27 | 주식회사 이노베이트 | Insurance Marketing System to use Database |
KR20040000823A (en) * | 2002-06-25 | 2004-01-07 | 인피언컨설팅 주식회사 | System for network-based issue/custody of insurance policy and method thereof |
WO2015084548A1 (en) * | 2013-12-03 | 2015-06-11 | Insamco Holdings, LLC | System and method for calculating premium for a life insurance option |
KR20150140596A (en) * | 2015-07-20 | 2015-12-16 | 전대연 | Smart Insurance App System for Insurance Manager. |
KR20220067244A (en) | 2020-11-17 | 2022-05-24 | 삼성화재해상보험 주식회사 | Digital-based customer guidance system |
Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
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US4831526A (en) * | 1986-04-22 | 1989-05-16 | The Chubb Corporation | Computerized insurance premium quote request and policy issuance system |
KR0178803B1 (en) * | 1994-03-01 | 1999-05-15 | 세키자와 다다시 | Insurance business processing system |
KR20000036598A (en) * | 2000-03-22 | 2000-07-05 | 하찬호 | Integrated Customer Relationship Management Business Model of Insurance Broker |
KR20010105996A (en) * | 2000-05-20 | 2001-11-29 | 이경열 | A system of protenting non-security car linked car number with drawing lottery bond by internet |
-
2000
- 2000-05-20 KR KR1020000027315A patent/KR20000054067A/en not_active Application Discontinuation
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4831526A (en) * | 1986-04-22 | 1989-05-16 | The Chubb Corporation | Computerized insurance premium quote request and policy issuance system |
KR0178803B1 (en) * | 1994-03-01 | 1999-05-15 | 세키자와 다다시 | Insurance business processing system |
KR20000036598A (en) * | 2000-03-22 | 2000-07-05 | 하찬호 | Integrated Customer Relationship Management Business Model of Insurance Broker |
KR20010105996A (en) * | 2000-05-20 | 2001-11-29 | 이경열 | A system of protenting non-security car linked car number with drawing lottery bond by internet |
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20010105996A (en) * | 2000-05-20 | 2001-11-29 | 이경열 | A system of protenting non-security car linked car number with drawing lottery bond by internet |
KR20020023568A (en) * | 2000-09-23 | 2002-03-29 | 정진철 | System of canvass for insurance used for e-mail and method of canvassing for the same |
KR20020088157A (en) * | 2001-05-17 | 2002-11-27 | 주식회사 이노베이트 | Insurance Marketing System to use Database |
KR20040000823A (en) * | 2002-06-25 | 2004-01-07 | 인피언컨설팅 주식회사 | System for network-based issue/custody of insurance policy and method thereof |
WO2015084548A1 (en) * | 2013-12-03 | 2015-06-11 | Insamco Holdings, LLC | System and method for calculating premium for a life insurance option |
KR20150140596A (en) * | 2015-07-20 | 2015-12-16 | 전대연 | Smart Insurance App System for Insurance Manager. |
KR20220067244A (en) | 2020-11-17 | 2022-05-24 | 삼성화재해상보험 주식회사 | Digital-based customer guidance system |
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