KR102639352B1 - Car wash management system - Google Patents

Abstract

The present invention relates to a car wash management system, and more specifically, to a car wash management system that can share a customized car wash progress template activated through a car wash management application according to login information to a customer terminal and a car wash management device. To this end, the car wash management system has an information receiver that receives a real-time list of car wash vehicle status via the network from the car wash management device that manages the car wash facility, and a car wash management system that monitors pre-registered customer vehicles according to login information received through the car wash management application from the customer terminal. Based on the vehicle search unit that searches from the car wash vehicle status list and the search result of the customer's vehicle in the car wash vehicle status list, a customized car wash progress template shared with the car wash management device is selectively selected through the car wash management application. It includes an integrated service department that activates.

Description

Car wash management system {CAR WASH MANAGEMENT SYSTEM}

The present invention relates to a car wash management system, and more specifically, to a car wash management system that can share a customized car wash progress template activated through a car wash management application according to login information to a customer terminal and a car wash management device.

Drivers visit a car wash to wash their vehicles when stains caused by foreign substances appear on their vehicles. In general, most drivers fill up their car at a gas station and then wash their car at a car wash operated with the gas station, request a car wash at a separate professional car wash, or wash their car directly at a self-service car wash.

However, car wash costs and waiting times are different for each car wash, so drivers have to pay excessive car wash fees or wait longer than expected, and car wash operators are unable to efficiently operate and manage car wash facilities. I do it.

Accordingly, the present invention seeks to provide a car wash management system that can more efficiently operate and manage customer vehicles and car washes.

The present invention is to solve the above problems, and the purpose of the present invention is to provide a car wash management system that can share a customized car wash progress template activated through a car wash management application according to login information to the customer terminal and car wash management device. is to provide.

The above and other objects and advantages of the present invention will become apparent from the following description of preferred embodiments.

To achieve the above object, the car wash management system according to an embodiment of the present invention includes an information receiver that receives a real-time status list of car wash vehicles via a network from a car wash management device that manages car wash facilities, and a car wash management application from a customer terminal. A vehicle search unit that searches for a pre-registered customer vehicle from the car wash vehicle status list according to login information received through the car wash vehicle status list, and a search result of the customer vehicle on the car wash vehicle status list, shared with the car wash management device. It includes an integrated service unit that selectively activates a customized car wash progress template through the car wash management application, and the car wash status list includes car wash progress status that identifies receipt, payment, waiting, car wash, completion, and shipment, and vehicle images by situation. and vehicle frame body temperature information for each situation, and the customer-customized car wash progress template includes a car wash payment list including payment details, and vehicle graphics drawn according to the car wash progress status of the customer's vehicle confirmed from the car wash status list. and identification graph.

To achieve the above object, a car wash management system according to another embodiment of the present invention includes a customer terminal for inputting login information through a car wash management application that provides car wash-related services, a plurality of surveillance cameras, and a plurality of car wash-related A car wash management device for managing a car wash facility equipped with equipment and a plurality of detection sensors, and a customized car wash based on the correspondence between the car wash status list relayed from the car wash management device and the customer vehicle corresponding to the login information. It includes an integrated management server that activates a progress template through the car wash management application, and the integrated management server based on the classification level of the contaminated object detected from the pre-wash vehicle image of the customer's vehicle received through the car wash management device. , determine the car wash operation mode and the car wash fee, and the car wash operation mode is a first operation mode that performs washing, foam car wash, rinsing, and removal of moisture, and a second operation mode that performs washing, foam car wash, use of detergent, rinsing, and removal of moisture. 2 operation mode, including a third operation mode including washing, foam car washing, use of detergent, rinsing, removal of moisture, chemical car washing, and application of polish, and the car washing fee is an amount calculated in proportion to the car washing operation mode.

According to an embodiment of the present invention, a customer-customized car wash progress template activated through a car wash management application according to login information is shared with the customer terminal and the car wash management device, thereby providing the customer with more accurate and quick information on the car wash progress status of the customer's vehicle. At the same time, it can support car washes to more quickly check for missing car wash payment.

Figure 1 is a diagram schematically showing a car wash management system 1000 according to an embodiment of the present invention.
Figure 2 is an exemplary diagram of a car wash facility (1).
Figures 3A to 3G are exemplary diagrams showing a car wash management application.
Figure 4 is a diagram schematically showing a car wash management system 1000_1 according to another embodiment of the present invention.
Figure 5 is a block diagram specifically explaining the integrated management server 100 of Figure 4.
FIG. 6 is a block diagram illustrating an embodiment of the integrated service unit 130_1 of FIG. 5.
FIG. 7 is a block diagram specifically explaining the customer management unit 131 of FIG. 6.
FIG. 8 is a block diagram specifically explaining the facility management unit 132 of FIG. 6.

Hereinafter, the present invention will be described in detail with reference to embodiments of the present invention and drawings. These examples are merely presented as examples to explain the present invention in more detail, and it will be apparent to those skilled in the art that the scope of the present invention is not limited by these examples. .

Additionally, unless otherwise defined, all technical and scientific terms used in this specification have the same meaning as commonly understood by a person skilled in the art to which the present invention pertains, and in case of conflict, this specification including definitions The description will take precedence.

In order to clearly explain the proposed invention in the drawings, parts unrelated to the description have been omitted, and similar reference numerals have been assigned to similar parts throughout the specification. And, when it is said that a part "includes" a certain component, this means that it does not exclude other components, but may further include other components, unless specifically stated to the contrary. Additionally, “unit” as used in the specification refers to a unit or block that performs a specific function.

Collection codes (1st, 2nd, etc.) for each step are used for convenience of explanation. The collection codes do not explain the order of each step, and each step does not clearly state a specific order in context. It may be carried out differently from the order specified above. That is, each step may be performed in the same order as specified, may be performed substantially simultaneously, or may be performed in the opposite order.

Figure 1 is a diagram schematically showing a car wash management system 1000 according to an embodiment of the present invention, Figure 2 is an exemplary diagram of a car wash facility 1, and Figures 3A to 3F are examples showing a car wash management application. They are provinces.

When described with reference to FIGS. 1 to 3G , the car wash management system 1000 may include an information reception unit 110, a vehicle search unit 120, and an integrated service unit 130.

First, the information receiving unit 110 can receive a car wash vehicle status list in real time from the car wash management device 50 that manages the car wash facility 1 through the network.

Here, the car wash vehicle status list may include car wash progress status that identifies receipt, payment, standby, car wash, completion, and shipment for each vehicle, vehicle images for each situation, and vehicle frame body temperature information for each situation.

As shown in FIG. 2, this car wash management device 50 includes a plurality of surveillance cameras (51_1 to 51_2), a plurality of car wash-related equipment (52_1 to 52_N), and a plurality of detection sensors (53_1 to 53_N). It may be a terminal that manages the equipped car wash facility (1).

Specifically, the car wash management device 50 analyzes data detected through a plurality of surveillance cameras (51_1 to 51_2), a plurality of car wash-related equipment (52_1 to 52_N), and a plurality of detection sensors (53_1 to 53_N). Thus, it is possible to create and manage a status list of car wash vehicles entering and exiting the car wash facility (1).

Next, the vehicle search unit 120 can search for a pre-registered customer vehicle from the car wash vehicle status list according to the login information input from the customer terminal 10 through the car wash management application.

For example, the car wash management application is a program installed on the customer terminal 10 through a web server. As shown in FIG. 3A, login information is input from the customer terminal 10, and as shown in FIG. 3B, the car wash management application is a program installed on the customer terminal 10. , Membership level and event information corresponding to login information can be provided to the customer terminal 10. In addition, as shown in FIG. 3C, the car wash management application serves a customized car wash progress template including a car wash payment list, vehicle graphics, and identification graph to the customer terminal 10 and shares it with the car wash management device 50. can do. In addition, as shown in Figure 3D, the car wash management application provides a car wash discount coupon and a customer personal page discounted according to the membership level, and as shown in Figure 3F, it can service car wash history details and a payment screen. there is. Meanwhile, the car wash management application can serve a self-proceeding template related to self-car wash to the customer terminal 10, as shown in FIG. 3E. Here, the self-proceeding template may include only vehicle graphics and a car wash payment list.

Next, the integrated service department 130 links the customer-customized car wash progress template shared with the car wash management device 50 to the car wash management application based on the search result of the customer's vehicle in the car wash vehicle status list and runs it on the customer terminal ( 10) Optional service is available.

Here, the customized car wash progress template is a web page that is activated as a specific menu as it is linked to the car wash management application, and includes an identification graph that allows step-by-step identification of the car wash progress, vehicle graphics to check vehicle images for each situation, and payment details. This list may include a list of car wash payment payments.

For example, vehicle graphics and identification graphs may be drawn according to the car wash progress status of the customer's vehicle confirmed from the car wash status list.

According to one embodiment, the integrated service unit 130 may adjust the section length of each car wash progress status for the identification graph based on vehicle frame body temperature information of the customer vehicle confirmed from the car wash vehicle status list.

Specifically, when the temperature information of the vehicle frame body of the customer's vehicle is above a certain temperature, the integrated service unit 130 extends the waiting section length for the identification graph by a certain length and shortens the remaining section length by a certain length to determine each car wash progress status. We can help customers easily identify situations where delays and shortenings occur.

According to another embodiment, the integrated service department 130 determines the membership level corresponding to the login information based on the car wash payment list, and selects a car wash discount coupon to which a discount rate proportional to the membership level is applied among a plurality of car wash discount coupons. The right to use can be granted to the customer terminal 10 through the car wash management application.

According to another embodiment, the integrated service unit 130 provides at least one car wash-related service among the information provision service, car wash reservation service, and recommendation service to the customer terminal through a car wash management application, based on the membership level corresponding to the login information. (10) can be provided on a limited basis.

Here, the information provision service is a service that provides information related to car wash location, operating hours, car wash method types, and car wash price comparison. The car wash reservation service is a service that receives car wash reservation requests and provides reservation status, and the recommendation service is a service that provides information on car wash reservations. This may mean a service that recommends at least one car wash facility selected according to car wash status and distance information among car wash facilities.

According to another embodiment, the integrated service unit 130 responds to review information input from the customer terminal 10 through a car wash management application, and calculates the vehicle object luminance for the vehicle image before and after the car wash extracted from the car wash vehicle status list. As the analysis is conducted, the evaluated cleanliness level can be automatically registered as a response.

At this time, if the cleanliness level is lower than the preset level and a preset negative keyword is detected from the review information, the integrated service department 130 may register the car wash facility (1) confirmed from the review information as a non-interest facility. .

Hereinafter, the configuration of the present invention and its effects will be described in more detail through specific examples and comparative examples. However, these examples are for illustrating the present invention in more detail, and the scope of the present invention is not limited to these examples.

Figure 4 is a diagram schematically showing a car wash management system 1000_1 according to another embodiment of the present invention.

When described with reference to FIG. 4 , the car wash management system 1000_1 may include a customer terminal 10, a car wash management device 50, and an integrated management server 100.

First, the customer terminal 10 may be a customer terminal that receives login information to use car wash-related services provided through a car wash management application.

Here, car wash-related services may include information provision services, car wash reservation services, and recommendation services.

At this time, the car wash management application may be a program provided and installed on the customer terminal 10 from the car wash management server 100 through a web server, as shown in FIGS. 3A to 3E.

Next, the car wash management device 50 is a car wash facility (1) equipped with a plurality of surveillance cameras (51_1 to 51_2), a plurality of car wash-related equipment (52_1 to 52_N), and a plurality of detection sensors (53_1 to 53_N). ) may be a terminal that manages.

Specifically, the plurality of surveillance cameras (51_1 to 51_2) are devices that capture vehicle images according to car wash progress, and the plurality of car wash-related equipment (52_1 to 52_N) are devices that perform cleaning operations to wash the vehicle. , the plurality of detection sensors 53_1 to 53_N may be devices that measure the temperature of the vehicle.

This car wash management device 50 includes a plurality of data detected through a plurality of surveillance cameras (51_1 to 51_2), a plurality of car wash-related equipment (52_1 to 52_N), and a plurality of detection sensors (53_1 to 53_N). Based on this, a car wash status list can be created and the car wash vehicle status list can be transmitted to the integrated management server 100 through the network.

Next, the integrated management server 100 performs a customized car wash shared with the car wash management device 50 based on the correspondence between the customer vehicle confirmed through the car wash management application from the customer terminal 10 and the car wash status list. The template can be linked to the car wash management application.

For example, as described in FIG. 1, a customized car wash progress template may include an identification graph, vehicle graphic, and car wash payment list.

According to the embodiment, the integrated management server 100 may determine the car wash operation mode and the car wash fee based on the classification level of the contaminated object detected from the pre-wash vehicle image of the customer's vehicle transmitted through the car wash management device 50. there is.

Here, contaminated objects can be classified into the first class including dust, dirt, bugs, and raindrops, the second class including bird droppings, gum, tar, and rust, and the third class including scum, wax residue, and oil slicks. .

At this time, the car washing operation mode is a first operation mode that performs washing, foam car washing, rinsing, and removal of moisture, a second operation mode that performs washing, foam car washing, use of detergent, rinsing, and removal of moisture, washing, foam car washing, and use of detergent. , may include a third operation mode including rinsing, removing moisture, chemical car washing, and applying polish.

Additionally, the car washing fee may be an amount calculated in proportion to the car washing operation mode. For example, the first car wash fee amount corresponding to the first operation mode is less than the second car wash fee amount corresponding to the second operation mode, and the second car wash fee amount corresponding to the second operation mode is less than the second car wash fee amount corresponding to the third operation mode. The amount may be less than the third car washing fee amount corresponding to the mode.

At this time, the integrated management server 100 may request payment processing of the car wash fee amount from the customer terminal 10 through a customer-customized car wash progress template.

For example, when the car wash operation mode is the first operation mode, the integrated management server 100 calculates the first car wash fee amount corresponding to the first operation mode and sends it to the customer terminal 10 through a customized car wash progress template. You can request payment processing.

Thereafter, when the classification level of the contaminated object detected from the vehicle image before car washing is the first level, the car wash management device 50 sets the car wash operation mode for the customer's vehicle as the first operation mode and operates a plurality of car wash-related equipment ( 52_1~52_N) can be controlled.

Figure 5 is a block diagram specifically explaining the integrated management server 100 of Figure 4.

When described with reference to FIGS. 4 and 5 , the integrated management server 100 may include a drawing unit 110_1, a graph control unit 120_1, and an integrated service unit 130_1.

First, the drawing unit 110_1 can draw vehicle graphics and identification graphs using the car wash progress status and situation-specific vehicle images relayed through the car wash management device 50.

Here, vehicle graphics may be graphics for more quickly inspecting customer operating errors, such as opening a window, according to the vehicle image for each situation.

At this time, the identification graph may be a graph for identifying the car washing progress status as one of receiving, payment, waiting, car washing, completion, and shipping.

Depending on the embodiment, the drawing unit 110_1 may display a warning alarm color for a specific shape area through a customized car wash progress template based on a preset specific shape detected from vehicle graphics.

For example, the specific shape may include a non-folded side mirror shape, an open vehicle window reversing light flashing shape, and a brake light flashing shape.

Next, the graph control unit 120_1 can adjust the length of each situation section for the identification graph based on the vehicle frame body temperature information of the customer's vehicle confirmed from the car wash vehicle status list.

Specifically, when the temperature information of the vehicle frame body of the customer's vehicle is above a certain temperature, the graph control unit 120_1 extends the length of the waiting situation section for the identification graph by a certain length and sets the length of the remaining situation section for the identification graph to a certain length. By shortening the length, it is possible to guide the delay situation for the waiting situation section.

Next, the integrated service unit 130_1 may provide limited car wash-related services based on the membership level corresponding to the login information input from the customer terminal 10 through the car wash management application.

For example, if the membership level is lower than the preset level, the integrated service department (130_1) can deactivate any one of the information provision service, car wash reservation service, and recommendation service through the car wash management application.

FIG. 6 is a block diagram illustrating an embodiment of the integrated service unit 130_1 of FIG. 5.

4 to 6 , the integrated service department 130_1 may include a customer management department 131, a facility management department 132, and a marketing management department 133.

First, the customer management department 131 can provide a car wash schedule for each car wash to the customer terminal 10 through a car wash management application so that car wash reservation information can be requested.

Next, the facility management unit 132 automatically creates a car wash product order form and sales statement that can be modified based on the total number of car washes counted through a plurality of car wash related equipment (52_1 to 52_N), and the car wash management device ( 50).

Next, the marketing management department 133 issues car wash discount coupons for specific time slots to disperse reservation inducements based on the intensive preference time zone analyzed from the car wash schedule for each car wash and provides the service to the customer terminal 10 through the car wash management application. can do.

FIG. 7 is a block diagram specifically explaining the customer management unit 131 of FIG. 6.

When described with reference to FIGS. 4 to 7 , the customer management unit 131 may include a time estimation unit 131_1 and a time recording unit 131_2.

First, the vehicle counting unit 131_1 can count the number of waiting vehicles and the number of vehicles scheduled to enter according to the car wash schedule for each car wash from the car wash information for each vehicle.

Next, the time estimation unit 131_2 multiplies the sum between the number of waiting vehicles and the scheduled number of vehicles by the preset waiting time for each vehicle, estimates the estimated waiting time, and provides it to the customer terminal 10 through the car wash management application. .

Next, the time recorder 131_3 can record the waiting recording time of the customer's vehicle based on whether the location information received from the customer terminal 10 through the car wash management application corresponds to the location of the car wash facility.

At this time, the marketing management department 133 may issue a car wash discount coupon with a discount rate proportional to a certain time difference between the estimated waiting time and the recorded waiting time and provide it to the customer terminal 10 through the car wash management application.

FIG. 8 is a block diagram specifically explaining the facility management unit 132 of FIG. 6.

4 to 8 , the facility management unit 132 may include a first inspection unit 132_1, a second inspection unit 132_2, and a rating determination unit 132_3.

First, the first inspection unit 132_1 can inspect flammable object objects detected from each facility image captured through a plurality of CCTVs 55_1 to 55_N disposed in the car wash facility 1.

Next, the second inspection unit 132_2 can inspect the vehicle movement path obstacle objects detected from each facility image.

Next, the rating determination unit 132_3 may determine a safety rating for the car wash facility 1 based on whether there is a flammable object or an obstacle in the vehicle path.

Next, the car wash recommendation unit (132_4) provides a car wash visit convenience level determined according to traffic situation information within a certain distance from the car wash facility (1), and a car wash visit recommendation level determined according to local weather information where the car wash facility (1) is located. and safety ratings can be merged and provided to the customer terminal 10 through a car wash management application.

For example, the car wash recommendation unit (132_4) receives real-time traffic situation information within a certain distance from the car wash facility (1) from the traffic situation room (2001), and sends the local weather information where the car wash facility (1) is located to the weather center. (2002) can be transmitted in real time.

According to one embodiment, the car wash recommendation unit 132_4 restricts the continuous car wash operation mode for the plurality of car wash related equipment 52_1 to 52_N when the safety level for the car wash facility 1 is lower than a preset level. It can be controlled through the car wash management device 50.

According to another embodiment, the car wash recommendation unit 132_4 sets the spray intensity for the high-pressure washer (e.g., 52_1) among the plurality of car wash-related equipments 52_1 to 52_N to a certain value based on the vehicle age confirmed from the customer's vehicle. It can be controlled through the car wash management device 50 to adjust to the following.

According to another embodiment, the car wash recommendation unit 132_4 may accumulate facility inspection information periodically created by the car wash management device 50 and provide it to the customer terminal 10 through a car wash management application.

In this specification, only a few examples of various embodiments implemented by the present inventors are described, but the technical idea of the present invention is not limited or limited thereto, and of course, it can be modified and implemented in various ways by those skilled in the art.

10: Customer terminal
50: Car wash management device
100: Integrated management server
110: Information reception unit
120: Vehicle search department
130, 130_1: Integrated Service Department
1000, 1000_1: Car wash management system

Claims (7)

An information reception unit that receives a real-time status list of car wash vehicles via a network from a car wash management device that manages car wash facilities;
a vehicle search unit that searches for pre-registered customer vehicles from the car wash vehicle status list according to login information input through a car wash management application from a customer terminal; and
An integrated service unit that generates a customized car wash progress template shared with the car wash management device and links it to the car wash management application, based on whether the customer's vehicle is searched for the car wash status list or not,
The car wash status list includes car wash progress that identifies receipt, payment, waiting, washing, completion, and shipment for each vehicle, vehicle images by situation, and vehicle frame body temperature information by situation,
The customer-customized car wash progress template includes a car wash payment list containing payment details, a vehicle graphic and an identification graph drawn according to the car wash progress status of the customer's vehicle confirmed from the car wash status list,
A car wash management system wherein the integrated service unit adjusts the length of each situation section for the car wash progress identification graph based on vehicle frame body temperature information of the customer's vehicle confirmed from the car wash vehicle status list. delete A customer terminal for entering login information through a car wash management application that provides car wash-related services;
A car wash management device for managing a car wash facility equipped with a plurality of surveillance cameras, a plurality of car wash-related equipment, and a plurality of detection sensors; and
An integrated management server that generates a customized car wash progress template and links it to the car wash management application based on whether there is a correspondence between the car wash status list relayed from the car wash management device and the customer vehicle corresponding to the login information, and
The integrated management server determines a car wash operation mode and a car wash fee based on the classification level of the contaminated object detected from the pre-wash vehicle image of the customer's vehicle transmitted through the car wash management device,
The car washing operation mode includes a first operation mode that performs washing, foam car washing, rinsing, and removal of moisture, a second operation mode that performs washing, foam car washing, use of a detergent, rinsing, and removal of moisture, washing, foam car washing, and use of a detergent, A third operation mode includes rinsing, removing moisture, chemical washing, and applying polish,
The car washing fee is an amount calculated in proportion to the car washing operation mode,
The car wash status list includes car wash progress that identifies receipt, payment, waiting, car wash, completion, and shipment for each vehicle, vehicle images by situation, and vehicle frame body temperature information by situation,
The integrated management server includes a drawing unit that draws vehicle graphics and identification graphs using the car wash progress status of the customer's vehicle and vehicle images for each situation;
a graph control unit that adjusts the length of each situation section for the identification graph based on vehicle frame body temperature information of the customer's vehicle confirmed from the car wash vehicle status list; and
It includes an integrated service department that provides limited services for the car wash-related services based on the membership level corresponding to the login information,
The integrated service unit includes a customer management unit that provides a car wash schedule for each car wash to the customer terminal so that car wash reservation information can be requested through the car wash management application;
A facility management unit that automatically creates an editable car wash product order form and sales statement based on the number of car washes counted through the plurality of car wash related equipment and provides them to the car wash management device; and
Based on the intensive preference time zone analyzed from the car wash schedule for each car wash, a marketing management unit issues a car wash discount coupon for each specific time slot to disperse reservation inducements and registers it through the car wash management application;
The customer management unit includes a vehicle counting unit that counts the number of waiting vehicles and the number of vehicles scheduled to enter according to the car wash schedule for each car wash from the car wash information for each vehicle;
A time estimation unit that estimates an estimated waiting time by multiplying the sum between the number of waiting vehicles and the scheduled number of vehicles by a preset waiting time for each vehicle and provides it through the car wash management application; and
A time recording unit that records the waiting recording time of the customer's vehicle based on whether the location information received from the customer terminal through the car wash management application corresponds to the location of the car wash facility,
The marketing management unit issues a car wash discount coupon with a discount rate proportional to a certain time difference between the waiting recorded time and the estimated waiting time and provides it to the customer terminal through the car wash management application,
The facility management unit includes a first inspection unit that inspects flammable object objects detected from each facility image captured through a plurality of CCTVs placed in the car wash facility;
a second inspection unit that inspects movement path obstacle objects detected from each facility image; and
a rating determination unit that determines a safety level for the car wash facility based on whether the flammable article object and the movement path obstacle object are present; and
The car wash visit convenience level determined according to traffic situation information within a certain distance from the car wash facility, the car wash visit recommendation level determined according to local weather information where the car wash facility is located, and the safety level are combined to provide the above car wash management application. A car wash management system that includes a car wash recommendation section provided to a customer terminal.







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