KR102502437B1 - Consumer health information customized service delivery system and method - Google Patents

Abstract

a medical examination provider for providing medical examination information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform according to an embodiment of the present invention to a consumer terminal; When an answer is prepared by the consumer terminal in response to the medical questionnaire information, a questionnaire answer translation unit for automatically translating the text of the prepared answer into English or the language of the country where the medical institution providing the selected medical package product is located; and a customized service providing unit that evaluates suitability of the selected medical package product using a result of analyzing the automatically translated text and personal health information input when the consumer signs up as a member of the service platform.

Description

Consumer health information customized service provision system and method {CONSUMER HEALTH INFORMATION CUSTOMIZED SERVICE DELIVERY SYSTEM AND METHOD}

Embodiments of the present invention relate to a system and method for providing a customized health information service to a consumer, and more particularly, to a customized health information of a consumer capable of providing a customized medical package service based on personal health information of a consumer who desires a medical package service. It relates to a service providing system and method.

Recently, due to the development of information technology and the increase in computer penetration, many people are communicating through computers, and it is well known that computers are used to computerize finance and other tasks at home or at work to make them more convenient. Same as Furthermore, since computerization of business can be used by many users living in various regions, it can be processed in real time regardless of domestic or overseas locations, and there is an advantage in that it is not necessary to visit one by one.

In this way, computerization of work can be used not only in general financial and civil affairs, but also in all aspects of life. Specialists in hospitals and clinics and general medical consumers prescribe along with treatment through the Internet, and predict the results of surgery. can be checked through an image, so many people can use it conveniently.

The medical service industry is the main body of medical service production, consumption of health industry products and technologies, and also the main body of high value-added promising future technologies. Although the medical service industry has a high potential for job creation and high production inducement and added value creation potential compared to the size of the investment, the attraction of foreign customers (patients) is very insignificant.

The main factors behind the lack of foreign customers (patients) attraction are the lack of medical service information, the reliability problem of medical service information, the cost burden of medical service, and the attraction of patients. Regulations on medical advertisements, absence of medical tourism experts, designation of special medical zones, lack of government support such as public relations, lack of countermeasures for medical accidents and disputes, and non-revitalization of professional travel agencies.

Other factors include the lack of service personnel to respond to foreigners, the indifference of medical institutions, lack of connection with foreign medical institutions that will be in charge of post-treatment care, and difficulty in setting medical fees and securing a payment system.

As such, strategies to more actively attract overseas customers (patients), which are currently insignificant, include segmentation of target markets such as specialization according to the level of medical service provision and differentiation to satisfy customer needs, and vitalization of medical-related R&D. There is an urgent need to build an infrastructure to attract overseas customers (patients), such as strengthening medical technology, securing medical personnel related to attracting overseas customers (patients), expanding facilities of medical institutions, and securing and fostering professional personnel related to marketing for attracting overseas customers (patients). .

However, among the medical service methods using the Internet network, only reservations are available for health examinations and payment methods have not yet been provided, and the tourism service method using the Internet network is an online platform based on a two-sided market model. However, there has been no suggestion of a way to purchase products more quickly and conveniently through medical tourism product information for each field as well as providing medical and tourism services online simultaneously. The situation is.

As related prior art, there is Korean Patent Registration No. 10-1187338 (Title of Invention: Customized Medical Tourism Service Information Provision System, Registration Date: 2012.09.25.).

One embodiment of the present invention provides a consumer health information customized service providing system and method capable of providing a customized medical package service based on the personal health information of a consumer who desires the medical package service.

The problem to be solved by the present invention is not limited to the above-mentioned problem (s), and another problem (s) not mentioned will be clearly understood by those skilled in the art from the following description.

A service providing system customized for consumer health information according to an embodiment of the present invention includes a medical questionnaire providing unit that provides medical questionnaire information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform to a consumer terminal; When an answer is prepared by the consumer terminal in response to the medical questionnaire information, a questionnaire answer translation unit for automatically translating the text of the prepared answer into English or the language of the country where the medical institution providing the selected medical package product is located; and a customized service providing unit that evaluates suitability of the selected medical package product using a result of analyzing the automatically translated text and personal health information input when the consumer signs up as a member of the service platform.

The customized service provider provides the selected medical package product to the consumer as a customized medical service when the result of the evaluation of the suitability of the selected medical package product is greater than a preset reference value, and determines the suitability of the selected medical package product. If the result of the evaluation is smaller than a preset reference value, another medical package product having a higher medical effect than the selected medical package product may be provided to the consumer as a customized medical service.

The customized service provider lists the medical package products matching the personal health information input at the time of membership registration, and creates and stores the customized medical service list, the result value of the evaluation of the suitability of the selected medical package product. If the case is smaller than the predetermined reference value, a medical package product having the highest similarity to the selected medical package product from among the customized medical service list may be provided to the consumer as a customized medical service.

The medical questionnaire providing unit may confirm the nationality of the consumer or the language used by the consumer, and provide the medical questionnaire information in the language of the country in consideration of the identified language or nationality.

The medical questionnaire providing unit selects a medical package product matching the desired medical package service information from among medical package products uploaded to the service platform by using desired medical package service information input from the consumer terminal, and selects the selected medical package. Medical questionnaire information related to the product may be provided to the consumer terminal.

The customized service providing unit may have a private module that checks the personal health information input at the time of membership registration, and provides the customized medical service only to consumers who agree to use the personal health information through the private module.

According to an embodiment of the present invention, a method for providing a customized health information service for a consumer is provided by a server of the system for providing a customized health information service for the consumer to transmit medical questionnaire information related to a medical package product selected by the consumer from among medical package products uploaded to a service platform to the consumer. providing to a terminal; When an answer is written by the consumer terminal in response to the medical questionnaire information, the server of the consumer health information customized service providing system provides the written answer in the language or English of the country where the medical institution providing the selected medical package product is located. Automatically translate text; and evaluating the suitability of the selected medical package product using a result of the analysis of the automatically translated text by the server of the consumer health information customized service providing system and personal health information input when the consumer subscribes to the service platform. It includes steps to

According to an embodiment of the present invention, in the method for providing customized health information service for the consumer, when the evaluation result for the suitability of the selected medical package product is smaller than a preset reference value, the server of the system for providing the customized health information service for the consumer selects the selected health information service. The method may further include providing another medical package product having a higher medical effect than the medical package product to the consumer as a customized medical service.

In the step of providing the customized medical service to the consumer, the medical package product matching the personal health information input at the time of membership registration is listed, and the customized medical service list is prepared and stored, and the suitability of the selected medical package product is checked. and providing a medical package product having the highest similarity to the selected medical package product from among the customized medical service list as a customized medical service to the consumer when a case in which the result value of the evaluation for is smaller than a preset reference value occurs. can

Providing the customized medical service to the consumer includes providing the customized medical service only to consumers who agree to use the personal health information through a private module that checks the personal health information input at the time of membership registration. can do.

Details of other embodiments are included in the detailed description and accompanying drawings.

According to an embodiment of the present invention, a customized medical package service may be provided based on personal health information of a consumer who desires the medical package service.

According to an embodiment of the present invention, by providing a customized medical package service to a consumer, satisfaction of the consumer may be increased and product transaction may be activated by inducing product purchase.

1 is a diagram showing a network configuration of a service providing system customized for consumer health information according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating a detailed configuration of the server of FIG. 1. Referring to FIG.
3 to 5 are flowcharts illustrating a method of providing a service customized for consumer health information according to an embodiment of the present invention.

Advantages and/or features of the present invention, and methods of achieving them, will become apparent with reference to the following detailed description of the embodiments taken in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and will be implemented in various forms different from each other, only these embodiments make the disclosure of the present invention complete, and common knowledge in the art to which the present invention pertains. It is provided to completely inform the person who has the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numbers designate like elements throughout the specification.

In addition, preferred embodiments of the present invention to be carried out below are provided in each system functional configuration in order to efficiently explain the technical components constituting the present invention, or system functions commonly provided in the technical field to which the present invention belongs. The configuration is omitted as much as possible, and the functional configuration that should be additionally provided for the present invention will be mainly described. If one of ordinary skill in the art to which the present invention pertains, one will be able to easily understand the functions of conventionally used components among the omitted functional configurations not shown below, and also the omitted configurations as described above. The relationship between elements and components added for the present invention will also be clearly understood.

In addition, in the following description, "transmission", "communication", "transmission", "reception" and other similar terms of signals or information refer to direct transmission of signals or information from one component to another. as well as passing through other components. In particular, "transmitting" or "transmitting" a signal or information as a component indicates the final destination of the signal or information, and does not mean a direct destination. The same is true for "reception" of signals or information.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram showing a network configuration of a service providing system customized for consumer health information according to an embodiment of the present invention.

Referring to FIG. 1 , a system 100 for providing a service customized for consumer health information according to an embodiment of the present invention includes a consumer terminal 110, a server 120, a provider terminal 130, and a service platform 140. It can be configured to include.

The consumer terminal 110 refers to a terminal used by a consumer (customer) who wants to purchase a medical service as a basic option, and a terminal used by a consumer who wants to purchase a medical package service including tour products or insurance as an additional option. can include In other words, the consumer terminal 110 refers to a terminal used by a consumer (customer) who wants to purchase a medical product or a medical package product.

The provider terminal 130 refers to a terminal used by a medical institution (hospital) providing medical services as a basic option, and a terminal used by a travel agency providing tour products or a terminal used by an insurance company providing insurance products as an additional option. can include That is, the provider terminal 130 may provide only medical service products or medical package service products including tourism or insurance services in addition to medical products.

Here, the consumer terminal 110 and the provider terminal 130 are smart phones and tablet PCs (Android and iOS) and personal computers (Windows and Mac), which are terminals on which programs for performing services providing an interactive medical service platform are installed. etc. as a basis, and according to industrial development, a device with a program installed to provide a service that provides a sharing economy platform based on wired/wireless communication can be added.

The server 120 can provide a medical service or a medical package service in both directions between the consumer terminal 110 and the provider terminal 130 by interworking with the service platform 140 through a network. The server 120 may be provided in the form of a cloud.

Here, each component of FIG. 1 may be connected through a network. The network refers to a connection structure capable of exchanging information between nodes such as the terminals 110 and 130 and/or the server 120, and an example of such a network is the Internet and 3G, LTE (Long Term Evolution) and wireless networks such as 5G, and the like, but are not limited thereto.

The server 120 may upload and post the medical service provided by the provider terminal 130 or the medical package service including tourism or insurance to the service platform 140 . At this time, after the user accesses the service platform 140 through the consumer terminal 110, any one (medical service) or a combination of one or more (medical package service) among service menus uploaded to the service platform 140 can choose

In addition, the provider terminal 130 provides a consumer-customized medical service or medical package service (hereinafter referred to as "consumer-customized service") reflecting the consumer's intention to purchase separately from the products posted on the service platform 140. ) information may be uploaded to the service platform 140 and posted. These consumer-customized services may be directly performed by platform operators in consideration of market trends and supplier conditions.

At this time, after accessing the service platform 140 through the consumer terminal 110, the consumer can select a menu related to the uploaded service or the customized service for the consumer.

The consumer terminal 110 allows the consumer to basically select medical service information uploaded to the service platform 140, and then may or may not additionally select other tourism or insurance services. In addition, the consumer terminal 110 may select package services such as medical/tourism/insurance, etc., uploaded to the service platform 140 .

Then, the server 120 may transmit service menu information (medical service alone or medical package service menu information) selected by the consumer or service menu information customized to the consumer to the provider terminal 130 . Here, the service menu information may include only medical service information or may include medical package service information including medical care and tourism/insurance.

The service platform 140 may be configured so that a consumer's application (selection) is confirmed through payment. Here, the application of the consumer can be largely divided into two types of payment. One is a preliminary application, which enables interaction with a supplier (service provider) and an appointment date (selection date) by paying a kind of subscription fee (e.g., equivalent to 100,000 won). In the other, additional measures such as final date and time confirmation are made through additional balance payment. To promote this, a local correspondent who connects the consumer and the service platform 140 (or platform manager) offline can be hired.

FIG. 2 is a block diagram illustrating a detailed configuration of the server 120 of FIG. 1 .

Referring to FIG. 2 , the server 120 includes a service upload unit 210, a medical questionnaire providing unit 220, a questionnaire answer translation unit 230, a customized service providing unit 240, and a control unit 250. can be configured.

The service uploader 210 may receive information about medical services, particularly medical product information related to overseas medical services, as a basic option from the provider terminal 130 and upload the information to the backdoor of the service platform 140 . Here, “overseas medical service” refers to the case where the medical package service that the consumer wants to purchase is supplied by a provider overseas on the basis of the consumer, and the case where the consumer has to move to the supplier’s country to receive the medical package service. it means. However, the interactive medical service platform providing system 100 according to an embodiment of the present invention can be applied not only to overseas medical services, but also to domestic medical services supplied or purchased in the same country by a consumer and a supplier.

In addition, the service uploader 210 may receive information about tour products or insurance from the provider terminal 130 as an additional option and upload the information to the back door of the service platform 140 .

To this end, the service uploader 210 may provide an application programmable interface (API) for a provider to receive information from the provider terminal 130 . The service uploading unit 210 may support improved usability to providers through the provider API.

The service upload unit 210 may perform a validation process only for information (overseas medical service or medical package service that additionally includes tourism, insurance, etc.) input through the provider API. . The validation process of the input information may be performed online by the manager of the service platform 140 or offline.

The service upload unit 210 uploads the information entered in the previous step to the backdoor of the service platform 140 before the supplier directly uploads it to the platform for the first time, and after going through the validation process, the verification is normally performed. You can go through the process of getting it done.

When a consumer selects a medical package product desired by the consumer from among the medical package products uploaded to the service platform 140, the medical questionnaire providing unit 220 loads medical questionnaire information related to the selected medical package product. It can be provided to the consumer terminal 110.

To this end, the medical questionnaire providing unit 220 provides the service platform 140 by using desired medical package service information input from the consumer terminal 110, that is, information about the medical package service desired by the consumer. Among the uploaded medical package products, a medical package product matching the desired medical package service information may be selected, and medical examination information related to the selected medical package product may be provided to the consumer terminal 110 .

Here, the medical questionnaire information refers to information including data of a medical questionnaire about a medical package product selected by the consumer. Preferably, the medical questionnaire information is matched with a corresponding medical package product and stored in the memory of the server 120 in advance.

The medical questionnaire providing unit 220 may confirm the nationality of the consumer and provide the medical questionnaire information in the language of the country in consideration of the identified nationality. At this time, the medical questionnaire providing unit 220 may confirm the nationality of the consumer based on personal information input by the consumer when registering as a member of the service platform 140 .

Alternatively, the medical questionnaire providing unit 220 may check the language used by the consumer and provide the medical questionnaire information in the corresponding language in consideration of the language confirmed to be used by the consumer. Even in this case, the medical questionnaire providing unit 220 can check the language used by the consumer based on personal information input by the consumer when registering as a member of the service platform 140 .

Alternatively, if the consumer's nationality or language used cannot be confirmed based on the personal information that the consumer entered when signing up as a member of the service platform 140, the medical questionnaire provider 220 uses English, the world's official language. The medical questionnaire information may be provided to the consumer terminal 110 .

When an answer is prepared by the consumer terminal 110 in response to the medical questionnaire information, the questionnaire answer translation unit 230 writes the text of the prepared answer in the language of the country where the medical institution providing the selected medical package product is located. can be automatically translated.

Alternatively, the questionnaire answer translation unit 230 may automatically translate the text of the written answer into English, a world common language. At this time, the paper-question answer translation unit 230 may use a self-produced translation tool, but is not limited thereto and may execute the automatic translation in conjunction with an external translation tool such as Google Translate.

The customized service provider 240 may analyze the automatically translated text and evaluate the suitability of the medical package product selected by the consumer using the result of the analysis and personal health information of the consumer. Here, the personal health information is information input when the consumer subscribes to the service platform 140, and may include, for example, general health information as well as information such as the consumer's intention to donate organs, medications taken, and the consumer's chronic disease. there is.

Specifically, the customized service provider 240 calculates a matching rate indicating a matching rate by matching the content of the personal health information of the consumer with the result of analyzing the automatically translated text, and calculates the matching rate. Based on this, the suitability of the medical package product selected by the consumer can be evaluated. For example, when the calculated value of the matching rate is 70% or more, the customized service provider 240 may evaluate that the medical package product selected by the consumer is appropriate.

The customized service providing unit 240 may calculate an evaluation result value for suitability of the medical package product selected by the consumer, and compare the calculated result value with a preset reference value. The customized service providing unit 240 determines that the medical package product selected by the consumer is suitable when the calculated result value is greater than or equal to the preset reference value, and provides the customized medical service to the consumer terminal 110. can do. Here, the preset reference value may be implemented as the same as the calculated value of the matching rate or a value based on the calculated value of the matching rate.

On the other hand, as a result of the comparison, if the evaluation result for the suitability of the medical package product selected by the consumer is smaller than the preset reference value, the customized service provider 240 determines that the medical package product selected by the consumer is not suitable. Accordingly, other medical package products having higher medical effects than the medical package product selected by the consumer may be provided to the consumer terminal 110 as a customized medical service.

Specifically, the customized service provider 240 may create and store a customized medical service list by listing medical package products that match the personal health information input when the consumer registers as a member of the service platform 140. . At this time, if a result of the evaluation of the suitability of the medical package product selected by the consumer is smaller than the preset reference value, the customized service provider 240 performs the medical package selected by the consumer from the customized medical service list. A medical package product having the highest similarity to the product may be extracted and provided to the consumer terminal 110 as a customized medical service.

To this end, the customized service provider 240 may include a private module 245 that checks personal health information entered when the consumer registers as a member of the service platform 140 . The customized service provider 240 may provide the customized medical service only to consumers who agree to use the personal health information through the private module 245 .

The control unit 250 controls operations of the server 120, that is, the service upload unit 210, the medical questionnaire providing unit 220, the questionnaire answer translation unit 230, and the customized service providing unit 240. can be controlled overall.

Meanwhile, according to another embodiment of the present invention, an online questionnaire or video interview/video interview may be conducted and a customized service may be provided accordingly. The video first visit may be provided by a medical institution or a platform operator desiring to provide the corresponding service. In this case, the platform may include a video interview module.

Meanwhile, although not shown in the drawing, the server 120 may further include a service selection unit, an approval processing unit, and a service modification unit.

When the service selector selects a service that the consumer wants to purchase from information input by the provider terminal 130 after the consumer terminal 110 accesses the service platform 140, menu information (medical service) of the selected service is selected. information or medical package service information) or the service information customized to the consumer may be transmitted to the provider terminal 130 of the service provider through the service platform 140 in real time.

The approval processing unit may transmit an approval result of the consumer-selected service information to the consumer terminal 110 when approval for purchase and payment of the service information selected by the consumer is normally completed. That is, the approval processing unit may process whether or not the consumer selection service information can be purchased, and if the purchase is possible, process approval for a request for payment information, etc., and if the approval is normally completed, the approval result is sent to the consumer terminal 110. , so that the consumer can confirm that the purchase and payment of the consumer-selected service information have been normally performed.

To this end, the approval processing unit sends information to the service provider through the provider terminal 130 only when product information (service desired by the consumer) requested by the consumer terminal 110 is input to the service platform 140. An approval request for consumer-selected service information may be transmitted, and an approval result for consumer-selected service information may be received from the service provider in response to the approval request.

Here, when the approval result for the consumer-selected service information is approval normal completion, the approval processing unit may transmit the approval result to the corresponding consumer through the consumer terminal 110 . However, when the approval result for the consumer-selected service information is approval rejection, the approval processing unit transmits the approval result to the corresponding consumer through the consumer terminal 110 and requests a change to the consumer-selected service information. may be transmitted to a service modifying unit described later. In this case, the consumer may receive an approval result from another service provider that replies that the information of the service selected by the consumer can be provided or sold instead of changing the information of the service selected by the consumer.

The service modifying unit may request approval from a provider or the service supplier to validate the service product (service menu information) uploaded to the backdoor of the service platform 140 by the service uploading unit 210 . Accordingly, the provider or the service provider verifies whether there is a problem such as an error in the uploaded service product, and if the verification result is valid, an approval message is sent to the provider terminal of the service provider through the service platform 140 ( 130), if the verification result is not valid, a change request message for the service product along with an approval rejection message may be transmitted to the provider terminal 130 of the service provider through the service platform 140. .

Meanwhile, the service modifying unit may change the user-selected service information to generate service change information (other consumer-selected service information) if the approval of the consumer-selected service information by the approval processing unit is not normally completed (approval is rejected). can

In other words, as a result of checking whether the service product information can be purchased from the consumer-selected service menu information by the approval processing unit, if the service related to the corresponding service product is not available, the service modifying unit provides services included in the consumer-selected service information. Among the products, the rejected product can be changed to another product similar to it. Here, the other similar products may include service products most frequently used by other users who have selected the consumer-selected service information.

Accordingly, the approval processing unit may transmit the generated service change information (the consumer-selected service menu information) together with the approval result to the consumer terminal 110, and through this, the service change information (the consumer-selected service menu information) to the corresponding consumer. Selected service menu information) may be presented.

The server 120 may provide convenience functions for consumers who have purchased overseas medical services through a two-sided model medical package service platform, medical information protection functions, follow-up management functions in their home countries after returning home, and the like. . To this end, although not shown in the figure, the server 120 may further include a medical information translation unit, a medical information protection unit, a convenience function unit, and a follow-up management function unit.

The medical information translation unit may determine the national language of the consumer by using member registration information of the consumer when providing the overseas medical service. The medical information translation unit may translate information about the medical product uploaded to the service platform 140 based on the recognized national language.

The medical information translation unit may provide the service platform 140 including information about the translated medical product to the consumer terminal 110 . Here, the membership registration information may include information about personal information input by the consumer to register as a member of the service platform 140 .

The medical information protection unit may check whether the supplier agrees to provide information about the medical product to the consumer. To this end, the medical information protection unit transmits, to the consumer terminal 110, a consent check option for checking whether the consumer agrees to provide information about the medical product upon subscribing to the service platform 140. can Here, the consent check option may be provided to the consumer terminal 110 in the form of a banner screen.

As a result of the check, the medical information protection unit encrypts the information on the medical product only when consent is given to the provision of the information on the medical product, and generates the encrypted information in the form of a document so that the consumer terminal 110 ) can be provided.

When the purchase of a medical product desired by the consumer from the service platform 140 is completed by the consumer terminal 110, the convenience function unit provides the consumer terminal 110 with a convenient function necessary for using and managing the medical product. can provide For example, the convenience function unit provides the consumer terminal 110 with a convenience function including at least one of a schedule for medical products purchased by the consumer, a location of a medical institution, a method for visiting a medical institution, and follow-up management information after a medical procedure. can do.

The follow-up management function unit may provide a follow-up management function to provide information on the medical product to the consumer on a one-time basis only when the consumer agrees to the provision of information on the medical product.

That is, if the consumer agrees to provide information on the medical product upon subscribing to the service platform 140, the follow-up management function provides information on the medical product to the consumer on a one-time basis through the follow-up management function. It can be provided to the terminal 110.

The server 120 may recommend a consumer-customized medical package product suitable for the consumer without going through a process in which the consumer directly searches for a medical package service desired by the consumer. To this end, although not shown in the figure, the server 120 may further include an input interface unit, a simulation execution unit, a medical product recommendation unit, and a first big data construction unit.

The input interface unit may interwork with the service platform 140 to receive information about a medical package service that a consumer desires to receive, that is, desired medical package service information, from the consumer terminal 110 .

To this end, the input interface unit may provide an API for a consumer so that the consumer terminal 110 can access the service platform 140 and input the desired medical package service information.

Here, the desired medical package service information may include at least one of a schedule, amount, place, and number of concurrent treatment requests for the medical package service. The desired medical package service information may include membership registration information input by the consumer's terminal 110 when the consumer registers as a member of the service platform 140 .

Meanwhile, a medical package product customized to a consumer may be recommended by a medical product recommendation unit described later. At this time, a case may occur in which the consumer is not satisfied with the recommended medical package product customized to the consumer. In this case, the input interface unit may receive the desired medical package service information from the consumer terminal 110 again.

To this end, the server 120 may further include a feedback processing unit, although not shown in the drawings. The feedback processing unit checks the consumer's satisfaction with the consumer-customized medical package product recommended according to the result of the simulation, and if the consumer's satisfaction check result is not satisfied, the desired medical package service information input by the consumer It can be configured to be re-entered by modifying.

The simulation execution unit may perform a simulation for a medical package product uploaded to the service platform 140 using the desired medical package service information.

Here, the simulation searches for a medical package product that satisfies at least one condition among the schedule, amount, location, and number of simultaneous treatment requests of the medical package service, among the medical package products uploaded to the service platform 140, and An operation of determining in advance whether approval for purchase of the searched medical package product is possible may be included.

In other words, the simulation execution unit searches for a product that satisfies the conditions for the schedule, amount, location, number of simultaneous treatment applications, etc. of the medical package service desired by the consumer among the medical package products uploaded to the service platform 140. You can run simulations to get an idea in advance about whether a purchase is possible.

The medical product recommendation unit may recommend a medical package product customized to the consumer to the consumer terminal 110 based on the result of the simulation.

Specifically, the medical product recommendation unit extracts a medical package product matching the desired medical package service information from among the medical package products uploaded to the service platform 140 based on the result of the simulation, and extracts the extracted medical package. A product may be recommended to the consumer terminal 110 as the consumer-customized medical package product.

In this case, the medical product recommendation unit may assign a ranking to each of the medical package products customized to the consumer based on the number of products satisfying the condition, user reviews, and the like. Accordingly, the product recommendation unit provides the consumer-customized medical package product as a recommended product to the consumer terminal 110 according to the ranking order, or recommends only the top N (natural number) consumer-customized medical package products in the ranking ranking to the consumer terminal 110. can be offered as a recommended product.

Here, the consumer-customized medical package product is a medical package product that satisfies the conditions of the medical package service desired by the consumer, or among the medical package products that satisfy the conditions, the personal information entered when the consumer subscribed to the service platform. It may be a medical package product that satisfies conditions such as information and interest information.

The first big data builder collects and accumulates data on the consumer-customized medical package product and the medical package product selected by the consumer from among the consumer-customized medical package product, analyzes the collected data, and based on the analysis result Big data for updating the consumer-customized medical package product may be constructed.

The server 120 may provide a technology for recommending an insurance product to prepare for medical service-related disputes. To this end, although not shown in the drawing, the server 120 may further include an insurance subscription benefit unit, a second big data construction unit, an insurance product recommendation unit, and a follow-up service providing unit.

The insurance subscription benefit unit may provide medical insurance subscription benefits to the consumer when payment for a medical package product desired by the consumer is completed among medical package products uploaded to the service platform 140 . Here, medical insurance refers not to health insurance provided by the government, but to medical insurance products sold by insurance-related companies.

In this case, the insurance subscription benefit unit may provide subscription benefits of a basic type insurance product to the consumer. However, the insurance subscription benefit unit checks the service level assigned to the consumer in relation to the service platform 140 when making a payment for the medical package product, and provides relatively benefits to consumers of a certain level or higher than the basic insurance product. It can provide subscription benefits for premium insurance products with many or wide coverage.

To this end, the insurance subscription benefit unit checks whether or not to agree to provide subscription benefits of the premium insurance product to the consumer when subscribing to the service platform 140, and as a result of the check, only the consumer who has agreed A subscription benefit of the premium insurance product may be provided.

The second big data construction unit collects medical insurance subscription information related to the consumer from the insurance company server linked with the service platform 140 or past medical disputes that occurred in relation to other consumers who selected a similar medical package to the consumer. history information can be collected.

The second big data construction unit may build big data to prepare for medical disputes that may occur to the consumer based on the collected history information or the subscription information.

The insurance product recommendation unit may analyze the big data constructed including the medical insurance subscription information or the medical dispute history information, and recommend an insurance product customized to the consumer based on the analysis result.

The insurance product recommendation unit checks the consumer's satisfaction with the recommended consumer-customized insurance product, and feeds back the result of the consumer's satisfaction check to the second big data construction unit, which can be used as data for updating the big data. .

On the other hand, the insurance product recommendation unit obtains information about the reason why the consumer is not satisfied through the consumer terminal 110 when the consumer is not satisfied as a result of checking the consumer's satisfaction, and based on the acquired information, the consumer customized insurance. It is possible to recompose the product and recommend it to the consumer again.

The post-service provider may provide an assistance service for guiding financial measures or legal measures against post-service problems including side effects occurring after receiving medical services for the medical package product for which the payment has been completed.

To this end, the post-service provider may create terms and conditions for monetary/legal measures for the post-problem, and deliver the created terms and conditions to the corresponding consumer through the consumer terminal 110 . For reference, the assistance service may be provided only when the consumer agrees to the terms and conditions.

The server 120 may analyze reviews (comments) left by platform users on medical/tourism products and provide a technology for recommending customized products to consumers. To this end, the server 120 may further include a review collection unit, a product review analysis unit, and a customized product recommendation unit, although not shown in the drawings.

The review collection unit may collect review (review) information of the consumer in relation to the medical service selected by the consumer among medical/tourism products uploaded to the service platform 140 through the API.

Here, the review information may include comments related to medical services selected by the consumer in the service platform. In addition, the review information determines whether keywords or likes derived through analysis of articles related to medical services selected by the consumer among the corresponding SNS articles are limited to members who have agreed to disclose information about the SNS account when the consumer signs up as a member. It may contain more information about

The product review analysis unit may analyze the collected review information based on a keyword of interest selected by the consumer in order to increase a matching rate of the customized product.

However, there may be a case in which several keywords of interest are selected by the consumer. In this case, the product review analysis unit assigns a weight to each keyword of interest by using the member sign-up information of the consumer or the big data analysis result of other members having information similar to the member sign-up information, and assigns a weight to each keyword of interest. The latter information may be analyzed based on the weighted value.

The customized product recommendation unit may recommend a customized product matching the keyword of interest to the consumer based on an analysis result of the review information.

The server 120 may provide a technology for servicing a customized product based on membership information entered by a consumer when subscribing to the platform. To this end, the server 120 may further include a member information analysis unit, a customized product recommendation unit, and a usage fee charging unit, although not shown in the drawing.

The member information analyzer transforms the information (member sign-up information) entered by the consumer when signing up as a member of the service platform 140 to which medical/tourism products are uploaded through the API as big data, and big data based on the member sign-up information. analysis can be performed.

The customized product recommender may recommend a customized medical/tourism product to the consumer based on the result of the big data analysis.

The usage fee charging unit may deliver the result of the big data analysis to the provider in order to develop a medical/tourism product considering consumer needs, and may charge a corresponding usage fee in return. Through this, it is possible to provide paid services according to the delivery of the member subscription information to medical institutions (suppliers) who want to use the member subscription information (the advantage of developing a product with a high matching rate is expected, so the price for this is expected). box).

The server 120 may provide a technology for recommending customized tourism services to consumers who have applied for medical services (procedures) through the platform. To this end, the server 120 may further include a third big data construction unit and a tour product recommendation unit, although not shown in the drawing.

The third big data construction unit may build a big data database (DB) by matching tourism products helpful for physical/mental recovery of the consumer for each medical service (procedure).

The tourism product recommendation unit refers to the big data DB when a specific medical service is selected by the consumer from among the medical/tourism products uploaded to the service platform 140 through the API, and the tourism product matching the selected medical service. can recommend

The server 120 may have a function of simulating and providing in advance the results of plastic surgery to consumers who have purchased plastic surgery through the platform. To this end, the server 120 may further include a molding simulation unit, a big data analysis unit, and a simulation billing unit, although not shown in the drawings.

The plastic surgery simulation unit, when a plastic surgery service (procedure) is selected by the consumer among medical/tourism products uploaded to the service platform 140 through the API, provides desired plastic surgery information about plastic surgery desired by the consumer to the corresponding region. It may be provided as numerical information for each star or as a photographed image (image captured using a webcam, etc.) of the corresponding part of a specific person.

At this time, in the case of plastic surgery of multiple parts, the plastic surgery simulation unit simultaneously provides simulation results modeled on specific parts of a number of specific people or provides molding simulation results sequentially, thereby helping the consumer to plan plastic surgery. can

The molding simulation unit may provide simulation results based on the desired molding information using 3D or VR technology. In this way, the molding simulation unit can allow the user (consumer) to view simulation results from various viewpoints according to a desired point of view.

The big data analysis unit may create a database of all medical information, including body parts of a number of specific persons, and use it for big data analysis with the consent of the supplier and the consumer.

The simulation billing unit charges and pays the cost for the simulation, but when the consumer purchases the medical procedure after the simulation, the cost for the simulation is not charged and paid, and only when the medical procedure is not purchased. You can charge and pay for the simulation.

The server 120 may provide a technology for inducing mileage (reward/coupon) to a consumer who has left a comment using a medical package product through the platform to become a regular client of the platform. To this end, the server 120 may further include a review collection unit and a mileage payment unit, although not shown in the drawings.

The review collection unit may collect review information (comments/likes) related to medical/tourism products uploaded to the service platform 140 through the API.

The mileage payment unit may analyze the review information to search for a consumer who wrote the review information, and provide mileage (reward/coupon) to the searched consumer. The mileage may be differentially paid in the form of rewards according to excellent reviews (comments).

At this time, the mileage payment unit gives mileage to the consumer and the supplier of the product only when the consumer agrees to disclose medical information (procedure process and information before/after the procedure) including a video related to medical procedure of the product purchased by the consumer. can pay

Accordingly, it is possible to provide reliability of medical service by providing a large amount of mileage to a consumer as well as a supplier and providing it to a new potential customer. In this case, it is desirable to provide medical information so that personal privacy is not infringed on the actually recorded video.

In addition, when the mileage is paid, the mileage payment unit issues a cryptocurrency using blockchain technology that utilizes medical information and pays the mileage in the cryptocurrency, thereby raising expectations for an increase in mileage value in the future, thereby increasing platform value. can improve

The devices described above may be implemented as hardware components, software components, and/or a combination of hardware components and software components. For example, devices and components described in the embodiments may include, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable array (FPA), It may be implemented using one or more general purpose or special purpose computers, such as a programmable logic unit (PLU), microprocessor, or any other device capable of executing and responding to instructions. A processing device may run an operating system (OS) and one or more software applications running on the operating system. A processing device may also access, store, manipulate, process, and generate data in response to execution of software. For convenience of understanding, there are cases in which one processing device is used, but those skilled in the art will understand that the processing device includes a plurality of processing elements and/or a plurality of types of processing elements. It can be seen that it can include. For example, a processing device may include a plurality of processors or a processor and a controller. Other processing configurations are also possible, such as parallel processors.

Software may include a computer program, code, instructions, or a combination of one or more of the foregoing, which configures a processing device to operate as desired or processes independently or collectively. The device can be commanded. Software and/or data may be any tangible machine, component, physical device, virtual equipment, computer storage medium or device, intended to be interpreted by or provide instructions or data to a processing device. , or may be permanently or temporarily embodied in a transmitted signal wave. Software may be distributed on networked computer systems and stored or executed in a distributed manner. Software and data may be stored on one or more computer readable media.

3 to 5 are flowcharts illustrating a method of providing a service customized for consumer health information according to an embodiment of the present invention.

The method for providing customized health information service to the consumer described here is only one embodiment of the present invention, and other various steps may be added as follows as needed, and the following steps may also be performed by changing the order. , The present invention is not limited to the steps and their order described below.

Referring to FIGS. 1 and 3 , in step 310, the server 120 may upload information about medical package products to the service platform 140. This will be described in detail with reference to FIG. 4 .

In step 410, the server 120 may receive information about medical package products from the supplier terminal 130. Then, in step 420, the server 120 may perform a validation process on the input information. At this time, if the validation process is normally completed (“yes” direction in 430), the server 120 may upload the input information to the backdoor of the service platform 140 in step 440. On the other hand, if the verification process is not normally completed ("No" direction of 430), the step 410 may be returned.

Next, referring to FIGS. 1 and 3 again, in step 320, the server 120 may select a medical package product desired by the consumer from among the medical package products uploaded to the service platform 140.

Next, in step 330, the server 120 may provide the consumer terminal 110 with medical examination information related to the selected medical package product.

Next, in step 340, the consumer terminal 110 may prepare an answer according to the consumer's input manipulation in response to the medical questionnaire information.

Next, in step 350, the server 120 may automatically translate the text of the prepared answer into the language of the country where the corresponding medical institution is located or into English, which is the world's official language.

Next, in step 360, the server 120 may analyze the automatically translated text. That is, the server 120 analyzes the automatically translated text, and extracts and recognizes the customer's question answer as a result.

Next, in step 370, the server 120 determines the suitability of the selected medical package product by using the analysis result and personal health information (health information input when the consumer subscribes to the service platform 140). can be evaluated.

At this time, if the suitability evaluation result value is smaller than the preset reference value (“yes” direction of 380), in step 390, the server 120 selects another medical product having a higher medical effect than the medical package product selected by the consumer. A medical package product may be provided to the consumer as a customized medical service.

On the other hand, if the suitability evaluation result value is greater than or equal to the preset reference value (“No” direction of 380), in step 395, the server 120 provides a medical package product selected by the consumer to the consumer as a customized medical service. can be provided as

Hereinafter, the step 390 of providing the customized medical service will be described in detail with reference to FIG. 5 .

First, in step 510, the server 120 may check whether the consumer agrees to use the personal health information entered when registering as a member of the service platform 140.

If consent is given as a result of the check (“yes” direction in 520), in step 530, the server 120 may create and store a customized medical service list by listing medical package products matching the personal health information. . However, if the above check result does not agree (direction of "No" in 520), this embodiment may end.

Then, in step 540, the server 120 may compare the similarity between the medical package product in the customized medical service list and the medical package product selected by the consumer.

Then, in step 550, the server 120 may provide a medical package product having the highest similarity to the medical package product selected by the consumer from the customized medical service list to the consumer as a customized medical service.

The method according to the embodiment may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer readable medium. The computer readable medium may include program instructions, data files, data structures, etc. alone or in combination. Program commands recorded on the medium may be specially designed and configured for the embodiment or may be known and usable to those skilled in computer software. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks and magnetic tapes, optical media such as CDROMs and DVDs, and magnetic-optical media such as floptical disks. Included are hardware devices specially configured to store and execute program instructions, such as magneto-optical media and ROM, RAM, flash memory, and the like. Examples of program instructions include high-level language codes that can be executed by a computer using an interpreter, as well as machine language codes such as those produced by a compiler. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

As described above, although the embodiments have been described with limited examples and drawings, those skilled in the art can make various modifications and variations from the above description. For example, the described techniques may be performed in an order different from the method described, and/or components of the described system, structure, device, circuit, etc. may be combined or combined in a different form than the method described, or other components may be used. Or even if it is replaced or substituted by equivalents, appropriate results can be achieved.

Therefore, other implementations, other embodiments, and equivalents of the claims are within the scope of the following claims.

100: Consumer health information customized service provision system
110: consumer terminal
120: server
130: provider terminal
140: service platform
210: service upload unit
220: medical questionnaire provision unit
230: Questionnaire answer translation department
240: customized service provider
245: private module
250: control unit

Claims (10)

A consumer terminal used by a consumer who wants medical service or medical package service, a provider terminal used by a provider providing service products including medical service or medical package service, and a service platform through a network between the consumer terminal and the provider terminal Including a server that provides medical service or medical package service in both directions in conjunction with
The server,
a service upload unit receiving service product information from the provider terminal and uploading the information to the service platform;
a medical examination provider providing medical examination information related to a medical package product selected by a consumer from among medical package products uploaded to the service platform to the consumer terminal;
When an answer is prepared by the consumer terminal in response to the medical questionnaire information, a questionnaire answer translation unit for automatically translating the text of the prepared answer into English or the language of the country where the medical institution providing the selected medical package product is located; and
Personal health information including the result of analyzing the automatically translated text, health information entered when the consumer subscribed to the service platform, the consumer's intention to donate organs, medications taken or chronic diseases a customized service providing unit that evaluates the suitability of the selected medical package product and provides the medical package product determined to be suitable as a customized medical service to the consumer terminal;
Including,
The service upload unit provides an API for a provider to receive service product information from the provider terminal, and performs a validation process only for the service product information input through the provider API, but the service product information is verified by the provider terminal. Performing the validation process before being uploaded to the service platform;
The customized service provider calculates a matching rate indicating a matching rate by matching the result of analysis of the automatically translated text with the contents of the consumer's personal health information, and based on the calculated matching rate, the consumer is A system for providing consumer health information customized service, characterized in that it evaluates the suitability of the selected medical package product.
According to claim 1,
The server,
A service for transmitting the selected service information to the provider terminal of a service provider through the service platform when the consumer terminal accesses the service platform and selects a service that the consumer wants to purchase among information input by the provider terminal selection unit;
an approval processing unit which transmits an approval result of the service information to the consumer terminal when approval of the service information selected by the consumer terminal is normally completed; and
A service modifying unit requesting approval from the service provider for validation of the service product uploaded to the service platform by the service uploading unit;
The service modification unit changes the service information to generate service change information or rejects approval among service products included in the service information, when the approval of the service information is not normally completed or the approval is rejected by the approval processing unit. change the product to another similar product;
Wherein the approval processing unit transmits the generated service change information together with the approval result to the consumer terminal.
According to claim 1,
The customized service provider
In a state in which a customized medical service list is created and stored by listing medical package products that match the personal health information input at the time of membership registration, the result of the evaluation of the suitability of the selected medical package product is higher than the preset standard value. When a small case occurs, a medical package product having the highest similarity to the selected medical package product from the list of customized medical services is provided to the consumer as a customized medical service.
According to claim 1,
The medical questionnaire providing department
A system for providing customized health information service for a consumer, characterized in that the nationality of the consumer or the language used by the consumer is confirmed, and the medical questionnaire information is provided in the language of the country in consideration of the identified language or nationality.
According to claim 1,
The medical questionnaire providing department
Using the desired medical package service information input from the consumer terminal, a medical package product matching the desired medical package service information is selected from among the medical package products uploaded to the service platform, and a medical questionnaire related to the selected medical package product is selected. A system for providing a consumer health information customized service, characterized in that for providing information to the consumer terminal.
According to claim 1,
The customized service provider
A private module for checking the personal health information input at the time of membership registration, and providing customized medical services only to consumers who agree to use the personal health information through the private module. delivery system.
A method for providing a customized health information service for a consumer using the system for providing a customized health information service for a consumer according to any one of claims 1 to 6,
providing, by the server of the consumer health information customized service providing system, medical examination information related to a medical package product selected by a consumer from among medical package products uploaded to a service platform to a consumer terminal;
When an answer is written by the consumer terminal in response to the medical questionnaire information, the server of the consumer health information customized service providing system provides the written answer in the language or English of the country where the medical institution providing the selected medical package product is located. Automatically translate text; and
Evaluating the suitability of the selected medical package product using the result of the server of the consumer health information customized service providing system analyzing the automatically translated text and the personal health information input when the consumer subscribes to the service platform step
A method for providing a consumer health information customized service comprising a.
According to claim 7,
When the result of the evaluation of the suitability of the selected medical package product is smaller than a preset reference value, the server of the consumer health information customized service providing system selects another medical package product having a higher medical effect than the selected medical package product. Steps to provide customized medical services to consumers
A method for providing a consumer health information customized service further comprising a.
According to claim 8,
The step of providing the consumer as a customized medical service
In a state in which a customized medical service list is created and stored by listing medical package products that match the personal health information input at the time of membership registration, the result of the evaluation of the suitability of the selected medical package product is higher than the preset standard value. If a small case occurs, providing a medical package product having the highest similarity to the selected medical package product from among the customized medical service list as a customized medical service to the consumer.
A method for providing a consumer health information customized service comprising a.
According to claim 8,
The step of providing the consumer as a customized medical service
Providing the customized medical service only to consumers who agree to use the personal health information through a private module that checks the personal health information input at the time of membership registration.
A method for providing a consumer health information customized service comprising a.

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